Tony Jacob, John Lewis Partnership

‘‘Re-perceiving property, defining future retail

spaces’’Tony Jacob

John Lewis Partnership

Head of Construction and Maintenance

Historical

John Lewis

Waitrose

• Sustainability

• Government policy

• Scheme Viability

• The need to grow quickly

• The need to support two very different businesses

What challenges do we face as a business?

Moving Forward

John Lewis

Waitrose

Waitrose Growth Over The Years

• Year 2000 Waitrose had 123 stores turnover £1.8bn A profit £64M

• Today Waitrose has 222 stores turnover £4.1bn A PROFIT £211M

Year Number Of Stores

Additional Selling Space Sqft

Percentage Growth

2007 5 78,000 1.2%

2008 10 158,000 4.1%

2009 28 414,000 10%

2010 22 249,000 7%

Broadening our perspective

% total 2010/11-2012/13 Capex

Growth

Efficiency

Volume1

Convenience

E-commerce

B2BNon-food

Standard stores

New space

Existing space

Source: 2009-10 Business plan; 1. Includes £53k BAU replacement and refurbishment (20% total capital)

Supermarkets: Market Value (£bn)

Note: Hypermarkets defined as stores +60,000 sq ft

Source: IGD Research, November 2009

Shop of the future

Food and Non Food

On-line set for continued growth

Hand help shopping

It’s about customer Satisfaction