Tiffany Smith

U.S. DEPARTMENT of STATE

Knowledge and Collaboration at

State

Open Government: Strategies and Tactics from the Play Book

Washington, DCNovember 16, 2009

U.S. DEPARTMENT of STATE

U.S. Department of State

Basic Roles• Make and

execute foreign policy

• Provide consular and passport services

• Manage official U.S. presence abroad

57,000+ employees worldwideProduces high volume of knowledge

U.S. DEPARTMENT of STATE

3

Knowledge Leadership Initiative

Knowledge often hard to accessKnowledge Leadership: Access and contribute knowledge anywhere, anytimeHow we’re pursuing it:

• Self-forming, self-managing online communities• Central repository for knowledge• Connecting to expertise• Integrating with enterprise search• Keeping it simple through social media that

make knowledge-sharing part of the daily workflow

U.S. DEPARTMENT of STATE

Diplopedia

U.S. DEPARTMENT of STATE

Communities @ State

U.S. DEPARTMENT of STATE

The Sounding Board

U.S. DEPARTMENT of STATE

Virtual Student Foreign Service

U.S. DEPARTMENT of STATE

Contact and Reference Materials

Tiffany Smithsmithtl7@state.gov@tiffanysmith

More information: eDiplomacy page on the State Department web sitehttp://www.state.gov/m/irm/ediplomacy

For State Department regulations on collaboration tools,

Google “5 FAM 777”