There is an underlying, hidden level of culture that is highly patterned – a set of unspoken, implicit rules of behavior and thought that controls everything.
Post on 11-Jan-2016
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There is an underlying, hidden level of culture that is
highly patterned – a set of unspoken, implicit rules of behavior and thought that controls everything we do.
-Edward T. Hall
Intercultural Competence
Mind-Set How we THINKabout difference
Heart-Set How we FEELabout difference
Skill-Set How we ACTaround difference
We only seewhat we are
prepared to see.
- Emerson
Intercultural Communication Model
You MeFace to Face
What’s
MeantW
hat’s Sent
Assumptions
Be
liefs
Valu
es
What’s
UnderstoodWhat’s
Understo
od
Assum
ptio
ns
Bel
iefs
Values
Education Income Religion
ParentalStatus
MaritalStatus
Work Experience Military Experience
Geographical Location
Age Ethnicity
Race
Sexual Orientation
Gender
Physical Abilities
Dimensions of Diversity
Seeing the Object and the Field (Masuda & Nisbett, 2001)
Participants
41 American participants at the University of Michigan and 44 Japanese participants at Kyoto University, Japan.
Sense of Self
Individualism. . . . . . . . . . . .Collectivism
“The squeaky wheel gets the grease.”
U.S.
“The nail that sticks up gets hit.”
Japanese
Independent Sense of Self
First Grade Reader:
“See Dick run. See Dick play. See Dick run and play.”
Focus is on individual action.
Interdependent Sense of Self
First Grade Reader (Chinese)
“Big brother takes care of little brother. Big brother loves little brother. Little brother loves big brother.”
Focus is on relationship
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