The Power of Like and Other Social Sharing Tools

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Social sharing widgets like Wibiya, Facebook Like, and AddThis, among others, are jettisoning your content and brand throughout the web. What’s even more powerful is the return on social sharing from bringing even more people back to your site. This webinar will cover why it’s important to incorporate social sharing widgets into online content and the potential ROI of social sharing. There will be specific emphasis on Facebook social plugins, when to use them, where to use them, and how to get the most from them.

Transcript

The Power of Like and Other Social Sharing Tools

Debra AskanaseDebra Askanase

Use Twitter Hashtag #npweb

Special Thanks To Our Sponsors

Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it.

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Today’s Speaker

Hosting: Sam Frank, Synthesis Partnership

Assisting with chat questions: April Hunt, Nonprofit Webinars

Debra AskanaseFirstGiving

Today’s webinar

Facebook Social Plugins

The Power of Like

News Feed Optimization

Social Sharing Tools

AddThis

Sharing ToolbarsSharing Toolbars

Disqus commenting

Wrap-up

What is the Facebook Open Graph?

You like things, are friends with

others, express interest on

Facebook

Facebook knows it when

http://www.flickr.com/photos/marc_smith/3971813137/

Facebook knows it when

you connect with a site

using Facebook

Now the site knows it as

well and can personalize

the site experience and

information shown

Why should I care about social plugins?

Happiness experience

*site users see information about their friends, and share information with Facebook

friends without ever leaving your site!

http://www.flickr.com/photos/7961121@N04/4883897002/

Social plugins: Like button

*Especially good for Liking separate content on the website

http://www.firstgiving.com/fundraiser/Zoe/sapling-foundation

Social plugins: Like Box

= social proof

*Great option for Liking the entire site

http://www.peta.org/

Social plugins: Activity Feed

*Great for sites with regularly refreshed content, site activity

www.firstgiving.com

Social plugins – Recommendations Feed

*Good for sites with regularly refreshed content+site activity+ Facebook fans

Test it: http://developers.facebook.com/docs/reference/plugins/recommendations/

Social plugins – Comments Box

*Essentially a low-end comments feature for any website

Social plugins – Live Stream (events)

*Perfect for streaming live events and encouraging conversation on/off site

Social plugins – Live Stream (events)

Social plugins – Live Stream (events)

Social plugins – Login button

*Use to gain knowledge about your site users

http://www.ujc.org.za/

Social plugins – Login with Facepile

*Use to show social proof to visitors before they decide to use the Login

Desert Island Facebook Plugins

Facebook Like button

Facebook Login

http://www.flickr.com/photos/49503002894@N01/4581466161/

Facebook Recommendations or

Facebook Activity Stream

Facebook Login

Clicking the Like button creates a loyalty

marker

This creates a new fan page in your Page admin area

…and creates a “hidden” fan page

The Power of Like: EdgeRank (NFO)

…and Likes grow in power depending on NFO score

http://www.liveworld.com/socialvoice/2010/12/08/edgerank-nfo-

facebook-marketing-2011/

The Power of Like: EdgeRank NFO weight

Lightweight– Likes have little notice in the news stream

Middleweight- Likes that are “upgraded” to a comment

have more weight

Heavyweight- The more interactions with the news

stream item (tags, comments, likes, shares) the higher it

will show in search and on the user’s Pages

** same principle at work with Facebook updates on your Page

http://www.likeable.com/2010/09/get-engaged-to-facebook-using-their-news-feed/

EdgeRank takeaways

1. Ask users to Like your content – offer opportunities

2. Find ways to get users to return – the more often they

like, comment, share your content, the higher it will

show in their news feeds

3. Always offer fresh content – higher EdgeRank weight

The Return on Like

“Facebook is becoming the loyalty card

of the Internet, just like your key chain.”

- Tom Wentworth, VP of marketing for

Ektron

http://www.revenews.com/barrysilverstein/the-real-power-of-%E2%80%9Clike%E2%80%9D/

Ektron

ABC.com:

190% increase in traffic

Gawker.com:

200% increase in traffic

The Return on Like

http://www.flickr.com/photos/35409814@N00/2704229574/

NHL.com: number of pages/user

up 92%

time on site up 85%

http://mashable.com/2010/09/29/facebook-like-stats/

The potential of Like: Personalization

Case Study: JustGiving Nov. 17 – Dec. 45,986 Liked pages

16,278 people visit JG fundraising pages as a result

933

http://www.flickr.com/photos/33103273@N00/5181212267/

6% of all visitors from Liked pages

donate!

933

donations

http://blog.justgiving.com/charities/what-value-a-like-on-average-5-apparently/

Social sharing

http://www.flickr.com/photos/36113507@N00/177926979/

Why should you care about social

sharing?

1. You get valuable information about your site

visitors and users

2. Your content is spread by people who care

3. Unique visitors return as a result of a share

4. The initial share will result in a ROI – but you have

to determine the ROI

Social share: AddThis is most popular

AddThis analytics

AddThis analytics

AddThis analytics

AddThis analytics

Case Study: FirstGiving Nov. 8 – Dec. 5

11,233 shares from FG to Facebook via Gigya

55,335 visitors returned as a result of a share

= 5:1 ration share to returning visitor!

3,416 returning visitors made a donation

295 people created fundraising pages

http://www.flickr.com/photos/pixelcore/1929817712/sizes/m/in/photostream/

Value of a share to

Facebook?

$10.87

*Value of a site visitor overall? $4.07

295 people created fundraising pages

Social Toolbars option

Why should you care about toolbars?

1. Highly customizable toolbar

2. Generally lowers bounce rate

3. Increases sharing3. Increases sharing

4. Especially good for social bookmarking (to

StumbleUpon, Delicious, Reddit, Digg)

5. Good analytics = site feedback

Toolbars offer stickiness

http://www.thewadi.com/wibiya-cool-bar/

Some have great analytics: Wibiya

Commenting widget: Disqus (“discuss”)

Includes personal profiles, following others, anti-spam, can create a community

Disqus: turn any website into a blog

Wrap-Up

Use Facebook

Plugins Understand the

Power of Like

and Facebook

Login

Amplify content!

Integrate sharing

widgets for viral

traffic

http://www.flickr.com/photos/sharynmorrow/4684772187/

Debra Askanase,

Community Engagement Director

debra@firstgiving.com

Blog: www.communityorganizer20.comBlog: www.communityorganizer20.com

Twitter: @askdebra

skype: daskanase

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Chris DumasChris@NonprofitWebinars.com

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