The Human Smart Cities Vision · The Human Smart Cities Vision ... •The PERIPHÉRIA partners want to make their experience and the Human Smart Cities perspective that emerged from
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Prof. Álvaro de OliveiraAlfamicro
The Human Smart Cities Vision
Rome – Human Smart Cities Conference 29th May 2013
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AGENDA
Societal Challenges
Smart Cities
Human Smart Cities Vision
Best practices and recommendations
Human Smart Cities Manifesto
Human Smart Cities Network
Conclusions
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BIG CHALLENGES FOR OUR CITIES
Wellbeing and assisted living. Health and ageingClimate change
Energy sustainabilityDemographic shifts
Sustainable water and food suppliesGreen mobility
Sustainable housingWaste management
SecurityCrisis of the world financial system
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BIG SOCIETAL TRANSFORMATIONS
Citizens mass participationSocial inclusion and social integration
Behaviour transformationSense of belonging and identity
Transparency and trust of the political system
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Smart City Technologies
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EU and City developments
Smart city innovations
Innovation ecosystems
Networkedapplications
Service infrastructure
InternetTechnology
CIP pilots Smart Cities
Future Internet PPP (FP7)
City‐based living labs
Internet of Things action plan
Empowered citizens
Connected workplaces
E‐participation platforms
Smart mobility
Future Internet architecture
FP7‐ICT projects
Digital Agenda
FIRE projects
FIRE facilities / platforms
Living lab methodologies
Enterprise‐friendly infrastructures
Health and care
Collaborative networks
Smart energySustainable development
Common platforms
Composable services and networks
Access technologies
Platform integration
Virtualisation
Regional partnerships
Semantic webTrust, security, identity
management
Intelligent utility networks
Sensor networks
Federated networksGENI
Orchestration systems
Collaborative working facilities
AKARI (JP)
Connected experimentation facilities
Interoperability support
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Smart City Infrastructure
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Proprietary Networks
Open Access Networks
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Independent Networks
Independent Networks
NN
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NN
IntegratedNetworks
New societal changes
• We assist at profound societal changes, triggered by communications, big data and data processing tools.
• Social media is transforming the way people leave, interact, work, play, do business
• New development models need to be created to deal with such changes.
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Sustainable Solutions
• Wicked problems call for diverse types of knowledge, resource, participation and collaboration.
• Behaviour change requires the motivation of millions of individuals and their communities; solutions cannot be pushed.
• New, distributed and highly participatory systems imply new roles for public and private spheres: demand/user/citizen driven open RDI enabled by ICT.
• Living Labs: open eco‐systems engage and motivate stakeholders, stimulate collaboration, create lead markets and enable behavior transformation.
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Urban Living Labs as Innovation Ecosystems
• Cities offer an ideal platform for ICT and other industries to integrate and experiment new concepts and services to serve the sustainable future of its citizens.
• Cities promoting innovative ways of increasing their sustainability, namely in areas such as energy efficiency accross sectors, including urban planning, buildings, transport, education, waste management, water.
• Cities integrating state‐of‐the‐art technologies to create sustainability, securing high living standards
• Cities using open data and open governance to co‐create innovative solutions with the participation of their citizens.
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Human Smart Cities
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What is a Human Smart City?
Human Smart Cities are those where
governments engage citizens and are open to be
engaged by citizens, supporting the co‐design of
technical and social innovation processes
through a peer‐to‐peer relationship based on
reciprocal trust and collaboration.
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HUMAN SMART CITY MODEL
SMART CITY SERVICES
DESIGN TESTING SCALING UP SUSTAINABILITY
TOP‐DOWN LOW
CO‐DESIGNED MEDIUM
CO‐DESIGNED AND
CO‐PRODUCED________
HUMAN SMART CITIES
HIGH
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HUMAN SMART CITIES METHODOLOGIES
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Technologies
Policies
People
Human Smart City
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HUMAN SMART CITIES ECOSYSTEM
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THE PERIPHÈRIA FUTURE INTERNET MODEL
People in PlacesCommunityinteraction
Internet of Things
Internet of ServicesInternet of People
RFID Sensor networks
LocationBased
Services
Socialnetworking
Servicecomposition
Mediaand 3D
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TECHNOLOGY AND PEOPLE
• Technologies play the important role of supporting collaboration, provoking the imagination, and helping to define service scenarios for specific WIN communities;
• Technologies alone are not effective innovation drivers, technologies are ENABLING, SUPPORTING, FACILITATING people in developing and producing solutions;
• New role has been envisaged by PERIPHÈRIA for the ICT providers; from being solutions sellers to co-creators of frugal solutions;
• Frugal Solutions: more frugal alternatives can actually be more effective in achieving the desired impacts, if the starting point is shifted from abstract system concepts to a people-based perspective. 20
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EVOLUTION OF CITIZENS PARTICIPATION
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eGov services
user driven services
user centric services
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INTERNET OF SERVICES
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SOCIAL INNOVATION
• Social innovation refers to changes in the way individuals or communities act to solve a problem or to generate new opportunities.
• These innovations are driven by behavioural changes supported by different levels of technology or market ones and they typically emerge from sponsored bottom-up processes more than from top-down ones.
Paris – Children Meeting Point
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HEALTH AND WELLBEING
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OPEN PUBLIC SPACES
Urban Farming
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MOBILITY
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NEW EDUCATION
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INDUSTRY COMES BACK TO THE CITY
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LEANCLEAN
FRESH
EFFICIENT
HUMAN SMART CITY
Neighbourhoods take ownership of their local activities and influence decisions with an impact on them. External resources become local.
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HUMAN SMART CITIES NETWORK
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Human Smart City strategy is a collective and collaborative process, neither exclusively top‐down nor bottom‐up and neither entirely city‐driven nor citizen‐driven
Human Smart City partnerships are made up of different stakeholders:
•Citizens ‐ the driving force in a Human Smart City strategy;
•Cities Government ‐ the public administrations providing the governance framework;
•Digital Innovation Community ‐ individuals and SMEs driving the co‐design process for smart services;
•ICT Industry ‐ providing the essential technologies, tools and methodologies including Future Internet infrastructures;
•European Commission ‐ with particular attention to DG CONNECT but also other related DGs (areas such as energy, transport, etc.) and in particular DG REGIO.
Stakeholders
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•Engage in shaping the future and making the best of the opportunities of the Future Internet.
•Experiment with technologies, not succumbing to the role of passive user and consumer of media content and services.
•Promote creativity in the community and the exchange of views with others to encourage reciprocal learning.
•Control and monitor the actions of industry and the public sector as regards technology investments and services.
•Be aware of the impacts of own actions in privacy and security, and contribute actively towards an aware public debate on the issues.
Citizens
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•‘Sense’ the city ‐ Exploring the potential of possible new roles for the public sector in the management of city innovation partnerships in the public interest. Balance the bottom‐up initiatives with the top‐down support.
•‘Capture’ potential arenas and ‘align’ human, technological and spatial resources ‐Being aware of the territorial and spatial WIN of people and the impacts of ICT investments and innovation processes in general.
•‘Enable’ innovation supplying the needed support ‐ Steering available and programmed resources in the direction of innovative approaches across the range of policy areas, also exploring innovative instruments such as crowdsourcing and Pre‐Commercial Procurement of innovation.
•‘Promote’ the shift towards openness and transparency ‐ Embracing open data throughout the public sector and keeping open the debate on issues of privacy and security.
•‘Recognize’ potentials for synergies of complementarities in the services constellation ‐ Networking with other cities adopting the Human Smart Cities approach to share experiences and promote reciprocal learning
City Government
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• Address energy and creativity towards the real needs of cities and citizens in the communities where they live, work and play.
• Open up the tech‐developer community to interact with citizens and businesses in order to co‐design optimum solutions with greater market potential.
• Take advantage of the design thinking and gaming components to engage and encourage people to think, interact, learn and have fun solving their own problems.
• Work together with public administrations to identify opportunities for applying talent to the public interest.
• Together with different user groups and stakeholders, explore new business models that can guarantee your ability to prosper and continue to innovate.
Digital Innovation Community
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•Beware of the fate of large‐scale infrastructure projects, particularly in these times of crisis; where possible break projects down into more incremental development paths.
•De‐couple communication infrastructure, data infrastructure, and service development, allowing for each to develop in an autonomous fashion.
•Listen to cities and citizens and the real service needs expressed by them, in a logic of competitiveness through shared value.
•Be pro‐active in developing solutions to address privacy and security issues in a way that meets citizens’ needs and concerns.
•Take advantage of Living Lab partnerships as an opportunity to re‐invent business models.
ICT industry
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•Integrate Social innovation into technology RDI projects wherever possible.
•Explore the ecosystem development approach and promote its further experimentation.
•Broaden and open up the Smart City concept and the debate amongst stakeholders.
•Take Smart City as an opportunity to collaborate across DGs, in particular engaging DG Regio.
•Promote the Human Smart City approach as a specifically European one, based on the values of citizen participation and engagement as well as the added value that derives from it.
European Commission
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•Only by working in partnership can the Human Smart Cities vision be achieved.
•The PERIPHÉRIA partners want to make their experience and the Human Smart Cities perspective that emerged from it become the beginning of an international network for collaboration among cities willing to co‐experience citizen‐driven innovation.
•We therefore call on Mayors and city governments to constitute the backbone of this network, as only through deep political commitment will it be possible to have an impact in and across innovation communities.
•This is the purpose of the Human Smart Cities Manifesto where representatives of participating cities join forces to share and carry forward the Human Smart Cities vision.
Human Smart Cities Manifesto
1. We place trust at the foundation of the HSC network, agreeing to abide by the standards set by the UN for good governance: participation, decency, transparency, accountability, fairness, efficiency, and sustainable development. All participant cities are considered to have a unique role, contributing to innovation initiatives and policies on an equal, peer basis.
2. We will apply the Open Government model to our city’s use of ICT, including transparency and Open Data, an appropriate role for Open Source and re‐usability, and citizen and stakeholder participation in decisions related to key ICT infrastructures and services. Where possible, we will favour the adoption of simple, frugal solutions that can be shared across the HSC network.
3. We will explore where possible the citizen‐centred approach for the co‐design of all new city services, promoting creativity and engagement as well as active participation in service delivery. Together with our economic partners, we will also explore potential new business models for the promotion of innovation ecosystems and the delivery of services in the public interest. 41
Human Smart Cities Manifesto
4. We will promote institutional innovation within and across our city administration as an integral part of our role in service co‐design. This includes the exploration of Pre‐Commercial Procurement and other procedural and financial innovations, and collaboration with regional and national authorities to promote policy coherence across instruments and programmes.
5. We will actively participate in networking among signatories to this manifesto, actively contributing to its shared resources, attending the HSC network’s yearly conferences, and collaborating to define a sustainable institutional structure. We will also leverage the potential of relevant networks at both international and national level.
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Human Smart Cities Manifesto
6. We will together define measurable goals, success criteria, and performance indicators allowing our stakeholders to assess theirprogress towards objectives and promote scaling up and transfer. In sharing our evaluations, we will aim to promote learning from different cultural and urban contexts rather than competition, while stilldemonstrating the concrete benefits of the HSC approach.
7. Finally, we will promote the HSC network itself globally, as an innovative and open multi‐level partnership ideally suited to implementing bottom up the policy goals of Europe 2020 and similar frameworks. To that end, we commit to bringing one new signatory per year.
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Human Smart Cities Manifesto
World Validation of the HSC Model
Join the Human Smart Cities Network
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• Cities are invited to join the Network by signing the Human Smart Cities Manifesto
• Networks, companies and other organizations can formally endorse the Manifesto
• First meeting of the Human Smart Cities Manifesto signatories during the Smart City Exhibition 2013, on the 16‐18 October 2013 in Bologna
• Smart Cities conference in Rio de Janeiro –November 2013
• Synergies with other Networks
Conclusions
• The big global challenges of our time demand mass participation of users/consumers/citizens. Finding solutions requires the pooling of diverse types of knowledge and resources, and harnessing the motivation of millions of individuals and their communities.
• Technologies are not sufficient to solve the challenges in a sustainable way, user behaviour transformation is required and this can be enabled by the Living Lab methodologies.
• The Human Smart Cities Manifesto calls for Future Internet technologies, Living Labs and Social Innovation to enable the co‐creation of Human Smart Cities where citizens sense of belonging and identity, wellbeing and togetherness create a better and happier society.
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THANK YOUProf. Álvaro de Oliveira
Alfamicroalvaro.oliveira@alfamicro.pt
Phone: +351 21 486 67 84 Skype: alvaroduarteoliveira
www.peripheria.eu
www.my‐neighbourhood.eu
PERIPHÈRIA
MyNeigbhourhood
Living Lab Arenas
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Archetypal urban settings in which Living Lab stakeholders co‐design sustainable new ways of living
SmartNeighbourhood
SmartStreet
SmartSquare
SmartMuseumand Park
SmartCity Hall
SmartCampus
People Community self governed
CityCommunities centrally governed.
CityNeighbourhood communities
Smart CityCollaborative, participative neighbourhood communities empowered by Smart
Services.
PERIPHÈRIA Arenas: Urban Living Labs
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• Arenas are Urban Living Labs with specific emphasis on the problem‐driven identification of a particular city space as the starting point for micro‐patterns of human interaction; Arenas are where LLs happen in urban realities
• A successful Arena is driven by a policy‐led or citizen‐driven desire to address a concrete issue, in such a way that the problems arehighlighted, the opportunities and potential contributions of the different actors are clarified, and the joint conception of new service ideas and concepts is facilitated.
• PERIPHÈRIA platform supports Arena creation
Lessons Learned with PERIPHÈRIA
• Participatory service co‐design processes require institutional framing in order to have a lasting impact (Sponsoring and Facilitation)
• The development of living lab innovation ecosystems requires a constant monitoring of the coherence of activity strands
• Convergent future internet service platforms need to combine both technological and social dimensions
• Engaging stakeholders in the co‐design of FI technologies must provide a substantial and relevant motivation and address technology potentials in the context of their social and political impacts
• Broad and ambitious re‐shaping of smart city structures and services requires both top‐down and bottom‐up approaches, with a key role for evaluation and impact assessment
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Lessons Learned with PERIPHÈRIA
• PERIPHÈRIA shifted the attention from end‐users to service’s co‐producers; but what mechanism for scaling up a co‐produced service?
• Scaling up a “crowd” based service is simply a question of enlisting new users on the front end, requiring at most scalability of the underlying back end technical infrastructure. Service theory even suggests that such services gain in efficiency the more users subscribe.
• A co‐produced service by contrast can quickly lose efficiency beyond a “sustainable” number of users, and at a given breaking point leads to the separation and emergence of a second and additional user co‐production groups, following a biological or “constellation” model for scaling up.
• More engagement is not enough. We need ownership of the projects.
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Evolution of Europe
• Social, economical, cultural, political diversity• History of wars drives European integration• European Coal and Steel Community (ECSC)• Eurozone• Political organization ingenuity and hidden agendas• Finance and economic crisis. European division.• Two alternative scenarios:
– Solidarity. Political Integration. Transparency. Openness. Participation.
– Egoism. Political isolation. Opaque. Closed. Hate
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