Transcript
The CIO’s Dilemma
Abbie Lundberg, Lundberg MediaFormer Editor in Chief, CIO Magazine
EFFICIENCY OR INNOVATION?PULLED IN TWO DIRECTIONS & GETTING NOWHERE FAST
profitablegrowth
Photo by Matthew Fang
Pulled in two directions, getting nowhere fast
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a slow recovery
Photo by Steve Wall
Photo by Anders Ljungberg
poor visibility
Photo by Joe PennistonPhoto by Urban Archaeology
economy in transitioneconomy in transition
The CIO’s Dilemma
Build New CapabilitiesBe More ResponsiveCustomizeBe OpenMake Business AgileThink StrategicallyBusiness Unit Goals
Cut CostsBe More EfficientStandardizeBe SecureMake IT PredictableExecute FlawlesslyEnterprise Goals
pat your headrub your belly
"Being highly responsive to our business partners’ and customers’ needs and creating standardized processes and technology platforms can seem like conflicting goals, but doing BOTH is key to maximizing value.”
Stuart McGuigan, CIO, CVS Caremark
Innovation 32%
Cost Reduction 11%
Both 57%
BOTH57% of executives say innovation and cost reduction are equally important to their company’s ability to achieve future growth
Source: Accenture survey of 630 U.S. and U.K. executives, Nov. 2009
IT savvy firms are20% more profitable
than their competitors-MIT Center for Information Systems Research
does IT matter?How
“There are very few secrets out there anymore.
The only competitive advantage becomes speed.
Organizations need to keep embracing innovation and new technology models.
At the end of the day, it’s about getting from point A to point B quicker than everybody else.”
Rollin Ford, CIO, Wal-Mart
Photo by Randen Pederson
IT weighing you down?
clean house
fixed costs
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70%
85%
information is a key strategic asset
36%
well positioned to use information for growth
Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec
Room for Improvement
Barriers to growthWhich of the following are barriers to your organization's ability to use information to grow your business? (Select all that apply)
Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec
Photo by Doug Shick
IT budget thaw
Source: CIO Magazine’s Economic Impact Survey, Dec. 2009
Direction of IT Spending March '08 May '09 Dec. '09Increase 63% 14% 40%Decrease 17% 50% 28%Remain the same 20% 36% 32%Overall change (mean) +7% -13% +4%
Photo by Jenny Downing
lighten up
SaaS1/3 of all enterprises have subscribed to or plan to subscribe to software as a service applications in the next 12 months
Source: Forrester Enterprise And SMB Software Survey 2010
The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts. - Aneesh Chopra
Photo by O2UKOfficial
City of Los Angeles
Photo by Erwin Recinos
Photo by O2UKOfficial
Genentech
Cisco Virtual Sales Meeting, September
2009
19,000 participants
89 countries
24 times zones
88 hours
90% cost savings!… and offset 84,400 metric tons of carbon dioxide
Image from Cisco
Photo by Vali
focus on customers
Please rate how important each of the following information strategies is to your organization’s growth over the next 1–3 years where 1 means “not at all important” and 10 means “extremely important.” Please rate how well your organization is currently doing each.
Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec
Performance Gap
Closing the Performance Gap
What are the three most important things your organization can do to close the gap from where you are today and where you want to be to make better use of information? (Select up to three)
32Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec
REAL SIMPLECOMMON PROCESSES
STANDARD INFORMATIONLEVERAGED PLATFORM OF CORE SYSTEMS
INNOVATION AT THE EDGE
“It may seem counterintuitive, but the more standardized your systems and processes are, the more flexible you can be.”- Charlie Feld, Blind Spot
LeveragedCore
Market Edge
Charlie Feld, Blind Spot
Today’s Tech Landscape
Q. Which option best describes your plans for each of the following applications in the next 12 months?
Source: CIO Technology Priorities Study February 2010
Source: CIO Technology Priorities Study February 2010
Tomorrow?
Q. Which option best describes your plans for each of the following applications in the next 12 months?
So littlemoney!
Photo by Jack Wolf
limited resources
“We can do anything you want; we just can’t do everything you want.”
-Healthcare CIO
Smaller
Better
Simple Project Portfolio FrameworkPriority Project Name Status Description IS Sponsor
Business Sponsor
Project Manager
Original Impl Date
Estimated Impl Date
Original Cost Estimate Forecast
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Photo by Wilka Hudson
PURSUE BOTHLIGHTEN UP, SIMPLIFY
FOCUS, PRIORITIZETEAM SPORT
the upshot
Photo by Matthew Fang
think radicalPhoto by Ana Cotta
Abbie Lundberg508.269.3547
abbie@lundbergmedia.comhttp://lundbergmedia.com
Most of the photos in this presentation are from flickr, offered for use under a Creative Commons licensePhoto by Matthew Fang
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