Transcript
Team Building
Ravi KumudeshMSc/BSc/Dip(MLT)
Sri Lanka Society for Medical Laboratory Scienceslsmls.org
Teamwork
“Create A Story”
The Results of Team Work
Every Team Member Can Help!
Everyone Has to Hang in There!
Why Should We Be a Team?
• When staff use their skills and knowledge together, the result is a stronger agency that can fulfill its mission
“To provide accurate information that would assist
individuals in achieving a better quality of life.”
• People working together can sustain the enthusiasm and lend support needed to complete the work of each program.
How does a Team Work Best?A Teams succeeds when its members have:
• a commitment to common objectives
• defined roles and responsibilities
• effective decision systems, communication
and work procedures
• good personal relationships
Team Building
Twelve tips for successful team building:
1. Clear expectations2. Context3. Commitment4. Competence5. Charter6. Control
7. Collaboration8. Communication9. Creative Innovation10. Consequences11. Coordination12. Cultural Change
Definition of teamwork:
– Teamwork is the concept of people working together as a team for one specific purpose under the same value.
Teamwork .... What Is It?
• Greater interpersonal skills are necessary if you are to work together.
Principles of Teamwork
Benefits of Teamwork
Characteristics of the Best Team Leaders
Characteristics of Great Team Members
Characteristics of Effective Teams
What are theBenefits of Teamwork?
• How can it aid in decision making?
• How does it affect communication?
• What are the benefits to members?
• What are the benefits to organizations?
Characteristics of theBest Team Leaders
• What skills do they have?
• What traits do they exhibit?
• How do they communicate?
• What motivates them?
Characteristics ofGreat Team Members
• What makes individual members a valuable part of the team?
• How do they communicate?
• How do they participate?
• What’s their attitude?
• What’s their motivation?
Characteristics ofEffective Teams
• What is the atmosphere like?
• How does the work get done?
• What is communication like?
• How are decisions made?
• Where is the focus?
Qualities of a Team
• Members care for one another
• Members know what is important
• Members communicate with one another
• Members grow together
• There is a team fit
Team Morale Depends On
Support
Resources
Communication
Personalities
Teamwork Skills
• Listen
• Question
• Persuade
• Respect
• Help
• Share
• Participate
What Is A Team?
According to Webster's Ninth Edition:
In other words, when one person cannot accomplish a
job alone and several individuals must cooperate to
fulfill a mission, you need a team. The better the
cooperation, communication, and coordination among
team members, the more efficient the team.
“A team is a number of persons
associated together in work or activity:
as a group on one side (as in football or
debate).”
“Individual commitment to a group effort is what makes a team work…”
Vince Lombardi
Team made Leadership
How do Teams Work Best?
• Teams succeed when members have:
• Commitment to common objectives;
• Defined roles and responsibilities;
• Effective decision systems, communication and work procedures; and,
• Good personal relationships.
Behaviors
• Competitive relationships become more cooperative.
• There is a willingness to confront issues
and solve problems.
• Teams develop the ability to express criticism constructively.
• There is a sense of team spirit.
Giving Constructive Feedback
• Be descriptive
• Don't use labels
• Don’t exaggerate
• Don’t be judgmental
• Speak for yourself
Giving Constructive Feedback
• Use “I” messages.
• Restrict your feedback to things you know for certain.
• Help people hear and accept your compliments when giving positive feedback.
Receiving Feedback
• Listen carefully.
• Ask questions for clarity.
• Acknowledge the feedback.
• Acknowledge the valid points.
• Take time to sort out what you heard.
Beginnings of conflict:
• Poor communication
• Seeking power
• Dissatisfaction with management style
• Weak leadership
• Lack of openness
• Change in leadership
Conflict indicators:
• Body language • Disagreements, regardless of issue • Withholding bad news • Surprises • Conflicts in value system • Desire for power • Increasing lack of respect • Open disagreement • Lack of clear goals
Techniques for avoiding and/or resolvingconflict:
• Meet conflict head on • Plan for and communicate frequently • Be honest about concerns • Agree to disagree - understand healthy disagreement would
build better decisions • Let your team create - people will support what they help
create • Discuss differences in values openly • Continually stress the importance of following policy • Communicate honestly - avoid playing "gotcha" type games
Recipe for Successful Team
• Commitment to shared goals and objectives
• Clearly define roles and responsibilities
Use best skills of each
Allows each to develop in all areas
Recipe for Successful Team
• Effective systems and processes
– Clear communication
– Beneficial team behaviors; well-defined decision procedures and ground rules
– Balanced participation
– Awareness of the group process
– Good personal relationships
Negotiating Conflict
• Separate problem issues from people issues.
• Be soft on people, hard on problem.
• Look for underlying needs, goals of each party rather than specific solutions.
Addressing the Problem• State your views in clear non-judgmental
language.
• Clarify the core issues.
• Listen carefully to each person’s point of view.
• Check understanding by restating the core issues.
Valued Team Members
• Every one has potential to be a leader
• Success often depends on your ability to be an effective team member
Becoming a Valued Team Member
• Avoid any action that might sabotage the team
• Keep in mind that effective team membership depends on honest, open communication
• Do not feel the need to submerge your own strong believes, creative solutions, and ideas
Teamwork .... Why?
• Teams are a part of everyone's life. You're a member of a family team.
• So it's appropriate that you understand how to function effectively as a team member.
Teamwork .... What Are Your Beliefs and Attitudes?
• Let's begin by considering the most important element of teamwork-how
• you feel about it! Teamwork depends not only on your skills, but on your attitudes as well.
Keep the following in mind:
• Teamwork improves the working environment.
• Teamwork keeps communication consistent.
• Teamwork relieves stress.
• Teamwork reduces errors.
• Teamwork keeps communication lines open.
Follow these guidelines for reaching a consensus:• Avoid arguing over individual ranking or
position. Present a position as logically as possible.
• Avoid "win-lose" statements. Discard the notion that someone must win.
• Avoid changing of minds only in order to avoid conflict and to achieve harmony.
• Treat differences of opinion as indicative of incomplete sharing of relevant information, keep asking questions.
• Keep the attitude that holding different views is both natural and healthy to team building.
slsmls.org
Enjoy your Game!
top related