Survey Update on Program Coordinator Job Description Lillian Badurina, C-TAGME Program Administrator Department of Surgery Residency Program Mount Carmel.

Survey Update on Survey Update on Program Coordinator Job Program Coordinator Job

DescriptionDescriptionLillian Badurina, C-TAGMELillian Badurina, C-TAGME

Program AdministratorProgram AdministratorDepartment of Surgery Residency ProgramDepartment of Surgery Residency Program

Mount Carmel HealthMount Carmel HealthColumbus, OHColumbus, OH

Jeannine St. PierreJeannine St. PierreSurgical Residency Education CoordinatorSurgical Residency Education Coordinator

University of Massachusetts Medical SchoolUniversity of Massachusetts Medical SchoolDepartment of SurgeryDepartment of Surgery

Worchester, MAWorchester, MA

MethodsMethods

Online, anonymous survey Online, anonymous survey distributed to members of ARCSdistributed to members of ARCS

Reminders sent twiceReminders sent twice Total response Total response NN = 129 = 129 Few missing data for most categoriesFew missing data for most categories

Current Members of ARCS?Current Members of ARCS?

Years of ExperienceYears of Experience

Years of experience in PA role:Years of experience in PA role:• Mean: 11 yearsMean: 11 years• Median: 9 yearsMedian: 9 years• Range: 1 – 46 yearsRange: 1 – 46 years

Highest Level of EducationHighest Level of Education

Certification - TAGMECertification - TAGME

Current TitleCurrent Title

“Other” examples: Office coordinator; academic coordinator; administrative coordinator; academic administrator; specialist; program assistant

Work SettingWork Setting

Geographic LocationGeographic Location

Reporting StructureReporting Structure

Note: 16 respondents indicated they reported to multiple persons (e.g., PD + Chairperson). Examples of other: Educational administrator, Manager of GME, Service Line Administrator, Operations Manager

Supervisor Determines Raise?Supervisor Determines Raise?

Reporting & SupervisionReporting & Supervision n =n = 64 respondents reported no direct 64 respondents reported no direct

supervisory responsibilitysupervisory responsibility The rest (The rest (nn = 65) reported supervising = 65) reported supervising

a average number of a average number of 22 staff members, staff members, with a range of with a range of 1- 81- 8 staff members staff members

Average number of residents Average number of residents respondent was responsible for was respondent was responsible for was 2929; range ; range 7 -1507 -150

Some respondents noted they Some respondents noted they supported rotators or residents from supported rotators or residents from other programsother programs

SalarySalary

Most (69%) of respondents indicated Most (69%) of respondents indicated they are salaried; the remaining they are salaried; the remaining proportion (31%) indicated they are proportion (31%) indicated they are paid hourlypaid hourly

Salaries varied widely:Salaries varied widely:• Mean: $50,852 (SD = $14,207)Mean: $50,852 (SD = $14,207)• Median: $49,000Median: $49,000• Range: > $75,000Range: > $75,000

SalarySalary Salaried respondents reported Salaried respondents reported

statistically significantly higher incomes statistically significantly higher incomes than non-salaried respondents ($53,644 than non-salaried respondents ($53,644 vs. $44,697; vs. $44,697; t = t = 3.398, 3.398, pp < .01). < .01).

There was a statistically significant There was a statistically significant relationship between salary and relationship between salary and resident responsibility (resident responsibility (rr = .315, = .315, pp <.01) and salary and years of <.01) and salary and years of experience (experience (rr = .236, = .236, p p <.01) <.01)

Also, as the number of direct reports Also, as the number of direct reports increased, so did respondent salary (increased, so did respondent salary (rr = = .390,.390, p p < .01) < .01)

Medical Student InvolvementMedical Student Involvement

Example other activities: managing PLAs; assisting clerkship manager; writing LORs; orientations

97.7%

96.9%

96.9%

86.0%

86.0%

97.7%

93.0%

92.2%

98.4%

98.4%

88.4%

60.0% 80.0% 100.0%

Accreditation activities - RRC preparations; Internal Reviews

Recruitment Process: edit revise residency recruiting materials.Process, review and screen applications for resident positions.

Submit final rank order

Budgets: Budgets – maintain and track operational budget andresident educational travel

Schedules: coordinate and distribute monthly resident andattending on call schedules

Training Permits/Licensure: Ensure submission of documentationfor resident training

Evaluations: Track and file resident and faculty evaluations

Tracking operative logs

Tracking duty hours

In-training exams: Schedule and/or proctor

Document and track conference attendance

Graduation: Ceremony planning

Areas of ResponsibilityAreas of Responsibility((nn = 129) = 129)

Areas of Responsibility(n = 129)

Discussion/ConclusionsDiscussion/Conclusions

Where we were and how far have we Where we were and how far have we come. come.

How do we prepare for the future? How do we prepare for the future? Recognition is essential for change! Recognition is essential for change! Do we need to take this information to Do we need to take this information to

ACGME? ACGME? Do we make a statement to HR?Do we make a statement to HR?