Sueko Kumagai, Senior Program & Project Specialist, AmeriCorps State and National Laura Norvig, Online Community Manager, ETR Associates Jayne Cravens,

Sueko Kumagai, Senior Program & Project Specialist, AmeriCorps State and NationalLaura Norvig, Online Community Manager, ETR AssociatesJayne Cravens, Online Community Manager, Coyote Communications

Introduction to the AmeriCorps Knowledge Network

Agenda

• Introductions

• Overview of National Service Knowledge Network

• What is the AmeriCorps Knowledge Network?

• How it works, features, benefits

• How you can contribute to the success of the Network

• Questions

Hello and welcome!

3

Webinar hosts:Laura Norvig and Cori Kocher, ETR Associates

Sueko KumagaiCNCS

Laura NorvigETR Associates

Jayne CravensCoyote Communications

History / Context

• ETR providing TTA to CNCS grantees since 1995

• Old- Print newsletters- Lending Library- e-newsletters

• Ongoing- VISTA Campus- Online Learning Center

• New- Transformed RC

Knowledge Network

To Get Here Go To: NationalService.Gov/Resources

Network ElementsNetworks with discussions:

•AmeriCorps

•Senior Corps

•Veterans and Military Families

•Disaster Services

•Education

Each network includes:

•Featured resources

•Discussion Boards

•Practices and Program Examples

•Performance measures

•Shared Documents

•Calendar Events

•News Feed

Step 1) Click shortcut at the bottom of any page

Step 2) Shortcuts show up when you rollover My Account/Shortcuts at the top of any page

Start a thread

Respond to a thread

Knowledge Sharing as a new Learning Paradigm

• New learning environments are comprised of both consuming and producing.

• Social technologies allow us to share in ways that were previously impossible.

• People learn by watching, asking, talking – unstructured, informal learning is natural.

• Connect with others doing similar work

• Share strategies, successes, challenges, resources

• Meet potential partners

• Keep up on news related to AmeriCorps

Benefits of Participation

Benefits of Participation

• Instant feedback. You have a place to ask questions, brainstorm ideas, seek advice, etc.

• Talk about what you're doing to peers all at once. No need to wait for a conference to share your best practices (and to get recognized by peers for such!).

• Learn from others. Again, no need to wait for a conference to hear what others are doing, what's working and what isn't, etc.

• Find and read profiles of your peers and contact them.

• Have an ongoing, organized, written record of previous discussions you can refer to anytime.

Community Management Wiki

• For more information on how to effectively participate in an Online Community of Practice / Knowledge Network

• knowledgenetworks.wikispaces.com/

• The Network will be as good as you make it – please participate!

Next Steps

• “One way I can use what I have learned today is …”

• “I plan to:– Create an account– Join the Networks that interest me– Introduce myself on the Network– Spread the word to colleagues”

Questions?

• Use #6 to unmute your phone and ask a question --- then *6 to mute after

• Use the chat window• Ask questions on the Knowledge Network at

bit.ly/ACNETQ

Contact Info

• Laura Norvig, LauraN@ETR.org• Jayne Cravens,

jc@coyotecommunications.org• Knowledge Network:

NationalService.Gov/ResourcesTwitter: @serviceresource

Facebook.com/serviceresources