Student Experience in Online Education Policy and Practice Workshop Kendra Backstrom (The University of Adelaide) Trish Andrews (The University of Queensland)
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Student Experience in Online Education
Policy and Practice Workshop
Kendra Backstrom (The University of Adelaide)
Trish Andrews (The University of Queensland)
Support for this project/activity has been provided by the Australian Government Office for Learning and Teaching. The views in this project do not necessarily reflect the views of the Australian Government Office for Learning and Teaching .
The Student Voice in Online Education Project
• Key objective is to develop a Student Experience Kit (SEK) for use by academics, learning designers and managers.
• Based on ‘student voices’ (online learners) across traditional face-to-face and dual mode institutions as represented by
• Project partners: The University of Queensland (UQ); University of Southern Queensland [USQ], Central Queensland University [CQU] and the University of Adelaide.
Phenomenological approach
o Information session and questionnaire • demographic and context data
o Charting the Week’s Activities • 7 day record of
o Time spent studying, working and engaging in family, social and personal activities
o Resources used for study and learningo Day Experience Method
• Random Text/SMS prompts (avg. 7) during 1 day asking o Time? Where? Who with? What doing? What
resources in use? How do you feel about this?o Photo(s) of learning spaceso Focus group sessions (teleconference or Skype group
calls)
ParticipantsAge Group Female Male Total
NumbersThe University of Adelaide
20-24 1 0 1 025-29 7 0 7 230-34 2 4 6 135-39 6 0 6 240-44 6 1 7 245-49 6 1 7 250-54 2 1 3 155-59 2 1 3 160-65 0 0 0 065 and over 0 1 1 1Missing age 2 0 2 1Total 34 9 43 13
ParticipantsStudying at: Females Males Total UoACQU 12 2 14 -
U Adelaide 9 4 13 -
UQ 6 2 8 -
USQ 7 1 8 -
Doing: As % of total
Part time Study 25 7 74% 12Full time Study 9 2 26% 1And Part time Work 9 0 21% 1Full time Work 21 8 67% 11Not Working 4 1 12% 1While Sharing accommodation
5 0 12%1
Living in own home
29 9 88%12
With at least 1 child at home
17 2 44%6
Wellbeing• Student wellbeing is defined as a sustainable
state of positive mood and attitude, resilience, and satisfaction with self, relationships and learning experiences. (Noble, McGrath, Wyatt et al. 2008 )
Theme: Life Spaces• Definition: a sensitizing concept to denote
‘learning in spaces that make up our life’ – inspired by Kolb &Kolb’s (2005) conceptualization of ‘learning space’ in experiential learning theory where learning is not a single universal process but a map of learning territories.
Theme: Orchestrating Time• Definition: deliberate and conscious choices
about using time. Making “learning time”.
Well being
How are students managing their learning?
Strategising
Opportunistic
Snippets Concurrent
On the go
Managing Self
Theme: Institutional T &L Environment
• Definition: student experience and perceptions of institutionally based approaches to teaching and learning (pedagogies) and the quality of T&L delivery
What type of learning experience are our students
having?• Pedagogies: how teachers and course
designers deliver learning experience and what distance students would like (ideal experience) - covering design (formal/informal), attributes and skills (digital and information literacies).
• Quality: (positive and negative) perceptions of quality of T&L
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