STATE OF ARIZONA DEPARTMENT OF ADMINISTRATION INFORMATION SERVICES DIVISION May 2008 Patrick.Quain@azdoa.gov Assistant Director and CIO Patrick.Quain@azdoa.gov.

STATE OF ARIZONA DEPARTMENT OF ADMINISTRATIONINFORMATION SERVICES DIVISION

May 2008

Patrick.Quain@azdoa.govAssistant Director and CIO

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Providing Data Processing Services to the State of Arizona for over 35 years

• Information About ADOA Data Center– Web Portal Hosting – Arizona@YourService– 140 Arizona State Agencies, Boards and

Commissions supported– 107 Websites' supported– 308 Applications supported– 2,000 Change/Problem Tickets Monthly– 60,000 Customers in Arizona and Hawaii– 80,000,000 Transactions processed Monthly

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PresentingPresenting

Server Server Consolidation and Consolidation and Integration Facility Integration Facility

InitiativeInitiative

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SCIFISCIFI

Steering the State of Arizona to provide Steering the State of Arizona to provide effective and efficient IT support effective and efficient IT support

services.services.

The SCIFI initiative will Support ISO The SCIFI initiative will Support ISO Standards and Information Technology Standards and Information Technology

Infrastructure Library (ITIL) Best Infrastructure Library (ITIL) Best Practices. Practices.

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SCIFI• Menu of Services Offered to Customers:

– Managed Server Support (Administration)– Basic Server Support (Backup Support)– Server Hoteling – (Your IT our Space)– Virtualization through:

Virtual Tape

Virtual Disk

Virtual Machines

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SCIFI

• Menu of Services cont’d:– Help Desk Support and Ticket management– Monitoring and Notifications 7/24– Network Communications Support– Project Management– Backup Tape Support– Information Security Support– Disaster Recover to Remote Location

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SCIFI• Joined the ADOA data center in 2007:

– Arizona At Your Service Web Portal (70 Agencies)– Department of Financial Institutions– Early Childhood Dev. Health Board– Maricopa Association of Governments– Department of Health Services (SIREN)– Registrar of Contractors– AHCCCS Servers– Land Department– Post Conviction– Mine Inspector

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SCIFI

2008 Pending

14 State Agencies, Boards and Commissions are consolidating servers

into the ADOA Data Center

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(Second Floor) Server Room Room for 1,000 Servers

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(Third Floor) Server Room Room for 1,000 Servers

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SCIFI

Long-term goal of SCIFI is to provide fail-over disaster recovery capability to state agencies for mission critical applications.

By the efficiencies achieved through SCIFI further efficiencies can be achieved through the economies of scale for disaster recovery.

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(Tucson) Backup Server Roomlocated on Magnet II Network

Room for 200 Servers

Camera

Camera

Camera

HVAC 6

HVAC 5

HVAC 4

UPS

ADEQ

S.C.

HealthServices

RAMP

Gate

Door

VM

ConsolidateRack

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Future

3Rack

HRIS Personnel Payroll Fail-Over Server – PendingOther Agency Servers are Active at this site.

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Server Consolidation and Integration Facility Initiative

Supporting Arizona Initiative to be a more

efficient State

SCIFI

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Q and A

Patrick.Quain@azdoa.gov

Arizona Department of AdministrationAssistant Director and CIO