Somerset West Private Sector Housing Partnership
Post on 29-Jan-2016
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Somerset West Private Sector Housing Partnership
Working in partnership to deliver a successful Disabled Facilities Grant
service
Christian Trevelyan Partnership Manager
Somerset West Private Sector Housing Partnership
Somerset West Private Sector Housing Partnership
Who is the Partnership
• The Somerset West Partnership was formed in October 2007
• The original partners were Sedgemoor District Council and West Somerset Council
• Taunton Deane Borough Council joined in March 2010• Bound by Partnership Agreement
• There are approximately 101,000 non social houses in the Partnership area and over 22,000 social houses
• Twenty two staff in the Partnership based in three Area offices
Somerset West Private Sector Housing Partnership
Work of the Partnership
• The Partnership provide the following services;• Disabled Facilities Grants in both Council and Non
Council properties• Recycling of specialist equipment• Repairs assistance through low interest loans with
Wessex Home Improvement Loans and advice• Energy efficiency grants and advice • Voluntary Landlord Accreditation Scheme• Empty Homes • Housing Standards• IMS (Intelligent Mapping Service)
Somerset West Private Sector Housing Partnership
Budget for DFG’s
Somerset West Private Sector Housing Partnership
Timescales for DFG’s
Somerset West Private Sector Housing Partnership
Numbers
• In 2012 -2013 the Partnership processed ;
• Sedgemoor;• 86 DFG’s• 102 LADFG’s• 122 Minor Works
• Taunton Deane• 48 DFG’s• 41 LADFG’s• 211 Minor Works
• West Somerset Council• 31 DFG’s
Somerset West Private Sector Housing Partnership
Types of adaptations
• The most common adaptations across the three districts in order of highest first are;
1. Wet floor showers2. Straight stair lifts3. Curved stair lifts4. Ramps5. Door widening6. Extensions
Somerset West Private Sector Housing Partnership
DFG Process Map
Private Sector Housing DFG Process diagram
Somerset West Private Sector Housing Partnership
DFG’s in Practice
• Initial Enquiry Stage• Housing Options considered by the
Occupational Therapist [DFG IS THE LAST RESORT]
• Recommendation recorded by the OT Coordinator
• Recommendation sent by secure email to the Partnership Coordinator and recorded on the DFG Register
Somerset West Private Sector Housing Partnership
DFG’s in Practice
• Preliminary Means Test undertaken at this stage if OT identifies that Applicant is not on a Means Tested Benefit
• Letter sent to Applicant informing them that LA has received the Recommendation and the length of time for the adaptation to be completed
Somerset West Private Sector Housing Partnership
DFG’s in Practice
Work Type Priority
High Medium Low
Wet floor shower 5 months 7 months 8 months
Stair lift 2.5 months 4 months 6 months
Extension Subject to local restrictions: Planning Regs
Through floor lift 2.5 months 4 months 6 months
Ramp 5 months 7 months 8 months
Somerset West Private Sector Housing Partnership
DFG’s in Practice
• The Applicant is allocated in accordance with the DFG Protocol
• DFG Applicant allocated to Aster Living and assigned to Technical Officer in the Partnership
• Council tenant allocated directly to a Technical Officer
Somerset West Private Sector Housing Partnership
DFG’s in Practice
EXTRACT OF THE DFG PROTOCOL
Somerset West Private Sector Housing Partnership
DFG’s in Practice – Non Council housing
• Aster assist the Applicant with their application
• Application submitted to the partnership• Technical Officer approves the valid
application• Approval issued to Aster Living by secure
Somerset West Private Sector Housing Partnership
DFG’s in Practice - Council housing
• Technical Officer arranges preliminary visit• Undertakes property survey• Completes application forms with tenant• Draws up schedule of works and uses Fixed Price Quote
menu• Extensions prepared by an outside Architect• Permission sought from Estates Management• Application submitted to the Area Manager for approval• Grant approved and sent by post to the Applicant
Somerset West Private Sector Housing Partnership
Payment stage
• Payment Stage• Invoice and completion paperwork received from Aster
Living/contractor• Payment made within ten working days• Certified Date letter sent to Applicant via Aster
Living/Applicant• Grant closed• Customer Satisfaction forms through random sample six
months after completion of grant• Process monitored through Exceptions reporting to DFG
Managers Group• All DFG’s mapped on IMS
Somerset West Private Sector Housing Partnership
Balancing partner priorities
• Housing Strategies• Joint Private Sector Renewal Policy• Agree partner priorities• Budget setting/alignment• Partnership Manager appraisal process• Staff appraisal process - Staff secondment/joint posts• Joint IT equipment and software• Hot desking• Increased mobility
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