Social sharing vs. organised structure. Must you select only one?

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Social sharing versus

organised structure

Must you select only one?

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Stuart McIntyre!

• Social Business Strategist • Social 365 & Change Agents Worldwide !

• @StuartMcIntyre • stuart@social365.com • uk.linkedin.com/in/mcintyre

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Femke Goedhart!

• Business Consultant - Social Business, Document Management & Collaboration

• Silverside B.V. !

• @FemkeGoedhart • f.goedhart@silverside.nl • nl.linkedin.com/in/femkegoedhart

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Age of data

1960-1975

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1975-2001Age of context

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Age of collaboration

2001-2014

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Content Management positioning

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Knowledge

Data

Information

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Company

End User

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Company

End User

Codification

Personalisation

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InstantLong Term

Codification

Personalisation

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InstantLong Term

Document Collaboration Document Sharing

Codification

Personalisation

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InstantLong Term

Enterprise Content Management

Document Point Solutions

Document Collaboration Document Sharing

Codification

Personalisation

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InstantLong Term

Document Collaboration

(IBM Connections, Quickr)

Enterprise Content Management

(IBM FileNet, IBM Content Mgr, Docova)

Document Point Solutions

(integrated business tools)

Document Sharing (file system, Dropbox)

Codification

Personalisation

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InstantLong Term

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Document Point Solutions

Enterprise Content Management IBM FileNet

Document SharingDocument

Collaboration IBM Connections

Codification

Personalisation

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Document Management elements• Record management • Versioning/Lifecycle management • Retention • Archiving/Expiry • Meta data/Document types • Folders / Taxonomy • Scalability • Security • Checkin-Checkout • Compliance

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STRUCTURED

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Social file elements• Comments • Likes • Recommendations • Sharing • Tagging / Folksonomy • Searching • Discoverability • “Knowledge accidents”

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UNSTRUCTURED

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IBM’s Portfolio• Domino document libraries • Domino.doc / Domino Document Manager • Quickplace / Quickr • IBM Connections • IBM Filenet / IBM Content Manager • ISV solutions

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Let’s look at IBM Connections

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Connections Files

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Files

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Community Files

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IBM Connections• Files & Community Files:

• Social file sharing • Limited version control • Can be shared with users and/or communities • Single-layer folder structure • Offline file sync available in Cloud, coming soon on-prem

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• Access to Files & Community Files via: • MS Office integration • Windows Explorer integration • Notes integration • Mobile app • Offline files (in cloud today, coming soon to on-prem)

• Integration with IBM Docs

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IBM Connections (continued)

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CCM

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Version: 1, 2, 3, 4... Lifecycle mgt1.2

1.11.0

2.0

1

23

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01-02-2014 !

Jan 2nd or Feb 1st?

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Linked Libraries

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IBM Connections (continued)• Connections Content Manager (CCM) libraries

• New in Connections 4.5 • Requires integrated or standalone install of Filenet • CCM libraries are created within a community, can have

multiple libraries per community • Support Quickr connectors today, new connectors coming

soon - allow round-trip editing

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Use Cases

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#engageugUse case 1: Invoices

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Use case 2: Project Doc’s!41

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Use case 3: HR!42

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Use case 4: Work in progress

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Use case 5: Contracts

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Comparison

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Document Centric

Infrastructure and Centralized

Process oriented

Metadata oriented

Inside the firewall

People Centric

Open and collaborative

Community oriented

Content in context... user tags & ratings

Inside and outside the firewall

Traditional ECM

Social Content Management

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Document Point Solutions

Enterprise Content Management IBM FileNet

Document SharingDocument

Collaboration IBM Connections

Community Files

CCM

Files

Linked Libraries

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Determine your need

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Questions to ask• Where do you use the information? • Is it time constricted? • Are there legal implications linked to the data? • Who is the audience? • How will it be accessed? • Who owns the information?

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Recommendations!

• Be pragmatic

• Complete a requirements gathering phase

• Pilot ‘grey area’ document types to find the right fit

• Review (and sometimes use) what you have

• and….

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Any content is better than no content!

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Questions?

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• @FemkeGoedhart • f.goedhart@silverside.nl • nl.linkedin.com/in/femkegoedhart

• @StuartMcIntyre • stuart@social365.com • uk.linkedin.com/in/mcintyre