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Using Social Media in Learning & Development

By Neelov Kar

Discussion TopicsTransitioning from Conventional Training to

Social LearningPossible Social Media Tools for L&D Impact of Social media in L&D

Industry Comparison

Series1 Series2

Class-room, 83%

Virtual ILT 15%

CBL/ Video 2%

ClassroomVirtual ILT HoursCBL/ Video

Cost per class hour

Addition of CBL is reducing the Cost per Class Hour

* Industry data based on ASTD survey 2008PSC Industry*

Dashboard

Cla

ssro

om

CB

L/ V

ideo

VIL

T

Impact of Online TrainingDrastic Reduction in Training Delivery CostAvailability of Training to people located

remotely Big Help in Training Logistics and

Administration“Who Took My Cheese” – Reaction of the

InstructorsBetter Time Management for Learners

Explosion of Social Media

Tools

There is a huge amount of information

PLENTY OF GOOD MATERIALS

You get lost

Web 2.0/ Learning 2.0WikipediaBloggingChattingNetmeetingSocial networkingRSS FeedsSharepointSearch EnginesSecond Life

The Power of Social Media

http://www.youtube.com/watch?v=lFZ0z5Fm-Ng

Social media Tools that I have tried…Google/ about/ask/ Yahoo/ Bing/ WikiYoutubeSlideshareScreenrGoogle BreadcrumbTwitterFacebookLinkedinIpresentonlinePmgameonlineSurveyMonkey

You tubeUpload your own video and share/ linkUse the existing videos

Time Managementhttp://www.youtube.com/watch?v=oTugjssqOT

0Using Movie clips

Miracle: Team Motivationhttp://www.youtube.com/watch?v=vwpTj_Z9v-c

Slideshare

Screenr

http://screenr.com/uww http://www.youtube.com/watch?v=-n4CfLpgGQg

New DefinitionsFunucation = Fun + Education

Edutainment = Education + Entertainment

PMGameonline

http://pmgameonline.com/

Google BreadcrumbThe Code:

http://breadcrumb.googlelabs.com/update?id=ag5nbGFiczIwLXBhdmxvdnIOCxIFU3RvcnkY5JuTAQw

Good for Just-in-Time Learning

How it looks

http://breadcrumb.googleusercontent.com/view?id=ag5nbGFiczIwLXBhdmxvdnIOCxIFU3RvcnkY5JuTAQw

Learning Modes/Styles

Social Media

Putting All These Together

Social Media

Content Development

Content Presentation

Course Maintenance

Course Assessment

Social LearningKnowledge Management Social Media

An Institute Facebook

Expert created (Ph.D.) Created anyone

Content expert selected Content anyone

Push delivery Pull delivery

Finite amount of content Infinite amount

Relatively Static Accelerating change

Standards/certification No standards

---------------------------------------------------------------------------------- 0 10

WikipediaSource: Mike Echols, CLO

On an average a person searches for information 5.7 hours per week

Rework due to misinformation: 4.5 hours per week

“Bottom Line”: Survey participant’s estimated productivityimprovement 42%

Source: Mike Echols, CLO

Impact of Social Media in TrainingDrastic Reduction in Training Development

Cost but increase in Maintenance CostMobile Learning/ JIT LearningPersonalized/ Customized TrainingQuantum Size LearningTraining à la carte: Learner decides the

curriculumParadigm Change in Course DesignNew Generation of LMS is requiredBig Advantage for New Business (Start Ups)

Thank You