Social Learning - Effective Learning for the 21st Century Workplace

Social Learning

Effective Learning for the 21st Century Workplace

62% Flexibility

being able to train at times that suits me

59%having training tailored to your specific needs

Personalisation

52%Being able to bring in outside expertise

Expertise

Find out what your staff look for in training

Where do you start?

But with so many types of training there is a lot of confusion around terminology and buzzwords.

GAMIFICATION - BLENDED

LEARN

ING

- MICRO-DEGREE - MOOCS - SPOCS - A

DAPTI

VE D

ELIV

ERY

- SO

CIAL

LEAR

NING - 70:20:10

How can you effectively deliver training?

What do we mean by social learning?

It’s about helping people learn from one another as they work together, in a moredigitally connected world.

What do the experts say about it?

’This is an essential and defining point about social media; it has turned theconcept of “learning” on its head. It’s nolonger about waiting to be taught ortrained, but about individuals having thepower in their own hands to deal with theirown learning problems much more quicklyand efficiently than before.

The Social Learning Handbook Jane Hart

At its most basic level, new social learning can result in people becoming more informed, gaining a wider perspective, and being able to make better decisions by engaging with others. It acknowledges that learning happens with and through other people, as a matter of participating in a community, not just by acquiring knowledge.

The New Social Learning Marcia Conner and Tony Bingham

74%

What's the fuss about?

How could you use social learning in the workplace?

How can social learning benefit you in the workplace?

• Improves knowledge retention• Provokes conversation• Improves employee retention• Increases knowledge sharing• Creates new connections• Allows for cross cultural• learning experiences• New ways of thinking• Continuous learning• Peer to peer feedback• Learn from your customers• Everyday continuous learning

Have a variety of content including video, quizzes, tests, articles linked to comments and discussions

Use technology as a platform to deliver social learning at scale

L&D trend in 2016

Social Learning

#1

Why is training seen as essential by staff?

Better productivity

Improved development They enjoy learning new things

Competitive edgeStaying on top of their skillset

1

2

3

More effective at their jobs

Create and link conversations with specific pieces of learning content

1

2

Enable users to review each other’s assignments - peer reviews

3

4

49% of people haven’t heard about anytype of online learning

Openness and willingness to change

Creating a collaborative internal culture both at an individual and organisational level

Culture

Knowledge

Resource

Mindset

What are the key implentation challenges?

96% of L&D professionals see supportinglearners online as important, but just 36%

have the capabilities to offer these services

Lack of experience and skills to deliver social learning

futurelearn.com/workplace-learning/whitepaper

Assess the skill levels of your L&D team to determine if social learning is feasible

Design learning approaches around blended learning to foster discussion both on/offline

Tips for implementing social learning

Help employees become self-directed and autonomous learners through curation

Social learning is not something youmake others do

of people think training at work is essential totheir development.

?

Social Learning

A more engaged learner

Sources:

• L&D Global Sentiment Survey, 2016• Why your Enterprise Social Network is your Most Valuable Social Learning Platform, C4LPT, 2016• FutureLearn Survey, 2016 (1,000 British adults working for corporate employers)• CIPD Learning and Development Survey, 2015•The New Social Learning, 2015

Social learning works for organisations that embrace it throughout their culture

Start small and lead from the top with a digitally connected cohort and trial a course

Discover more about social learning by downloading our new whitepaper on

The Transformative Power of Social Learning

A lack of understanding about what social learning is and what it means for your learning function

1

2

3

4

5