Transcript

Digital  Rights  and  Freedoms:  A  Framework  for  Surveying  Users  and  

Analyzing  Policies  

Todd  Davies  SocInfo  2014  

Privacy  Data  Portability  CreaBve  Commons  Free  SoCware  Open  Source  ParBcipatory  Design  Wikipedia  Democracy    

Right  to  Connect  Accessibility  Freedom  of  Expression  Open  Access  Right  to  Be  ForgoJen  Net  Neutrality  Open  Protocols    

WebWeWant.org  from  the  Mission:  

 “create  a  world  where  everyone,  everywhere  is  online  and  able  to  parBcipate  in  a  free  flow  of  knowledge,  ideas,  collaboraBon  and  creaBvity  over  the  open  Web.”  

Webwewant.org  5  Key  Principles  

1.  Freedom  of  expression  online  and  offline  2.  Affordable  access  to  a  universally  available  

communicaBons  plaUorm  3.  ProtecBon  of  personal  user  informaBon  and  

the  right  to  communicate  in  private  4.  Diverse,  decentralised  and  open  

infrastructure  5.  Neutral  networks  that  don’t  discriminate  

against  content  or  users  

ComparaBve  Analysis  Framework  

User  Data  Freedoms  

1.  Privacy  Control  

The  user  is  able  to  know  and  to  control  who  else  can  access  their  data.  

Associated  concepts:  •  Originator-­‐discreBonary  reading  control  •  Data  use  transparency  •  Usable  privacy  •  NonretenBon  of  data  

2.  Data  Portability  

The  user  is  able  to  obtain  their  data  and  to   transfer   it   to,   or   subsBtute   data  stored  on,  a  compaBble  plaUorm.  

Associated  concepts:  •  Free  data  access  •  Open  formats  •  PlaUorm  independence  •  Free  deleBon  

3.  CreaBve  Control  

The   user   is   able   to   modify   their   data  within   the   soCware   plaUorm   being  used,   and   to   control   who   else   can   do  so.  

Associated  concepts:  •  Originator-­‐discreBonary  ediBng  control  •  Authorial  copyright  support  •  Reciprocal  data  sharing  

SoCware  PlaUorm  Freedoms  

4.  SoCware  Freedom  

The   user   is   able   to  modify   code   in   the  soCware   plaUorm   being   used,   subject  to  rights  of  other  users  to  control   their  own  experience  of  the  plaUorm.  

Associated  concepts:  •  Open  Source  code  •  Reciprocal  code  openness  •  User  modifiable  plaUorm  

5.  ParBcipatory  Design  

The  design  of   the  plaUorm   is  produced  by  all  of  its  users.  

Associated  concepts:  •  User-­‐centered  design  •  User  input  to  design  •  User-­‐generated  design  •  Customizable  design  

6.  User  Self-­‐Governance  

The   operaBon   of   the   plaUorm   is  governed  by  all  of  its  users.  

Associated  concepts:  •  ParBcipatory  policy  making  •  ParBcipatory  implementaBon  •  ParBcipatory  adjudicaBon  

Public  Network  Freedoms  

7.  Universal  Network  Access  Every   person   is   legally   and   pracBcally  able,  to  the  greatest  extent  possible,  to  access   the   Internet,   and   it   is   available  everywhere   in   a   form   adequate   for  both  retrieving  and  posBng  data.    Associated  concepts:  •  Right  to  connect  •  Universal  digital  literacy  •  No-­‐  or  low-­‐cost  service  •  Omnipresent  service  •  Accessibility    

8.  Freedom  of  InformaBon  Every   person   is   legally   and   pracBcally  ab l e   t o   p roduce   and   r e ce i v e  informaBon   in   the  way  that   they  want,  to   the   maximal   extent   consistent   with  the  rights  of  others.    

Associated  concepts:  •  Right  to  privacy  •  Right  to  anonymous  speech  •  Freedom  from  censorship  •  Open  Access  to  all  publicly  funded  data  •  DemocraBcally  controlled  security  •  Right  to  be  forgoJen  

9.  Net  Neutrality  All   providers   of   Internet   connecBons  and   services   are   legally   and   pracBcally  required   to   treat   data   equally   as   it   is  transmiJed   through   the   infrastructure  they  control.    Associated  concepts:  •  Source  neutrality  •  Format  neutrality  •  Content  neutrality  •  End-­‐user  neutrality    

10.  PluralisBc  Open  Infrastructure  

Everyone   has   access   to   mulBple  independent   but   interoperaBng  soCware   plaUorms   as   opBons   for   their  data.  

Associated  concepts:  •  MulBplicity  of  plaUorms  •  Decentralized  control  •  Transparent  control  

Ten  Principles  in  Three  Clusters  User  Data  Freedoms  1.  Privacy  Control  2.  Data  Portability  3.  CreaBve  Control  

So8ware  Pla:orm  Freedoms  4.  SoCware  Freedom  5.  ParBcipatory  Design  6.  User  Self-­‐Governance  

   Public  Network  Freedoms  7.  Universal  Network  Access  8.  Freedom  of  InformaBon  9.  Net  Neutrality  10.  PluralisBc  Open  Infrastructure  

Experimental  Survey  

Survey  Research  QuesBons  RQ1:  Do  users  (who  are  knowledgeable  enough  to  understand  the  ten  principles)  aJach  stable  values  to  the  principles?    RQ2:  Is  there  a  common  value  that  correlates  with  the  values  users  aJach  to  all  of  the  principles?    RQ3:  Do  the  values  that  users  aJach  to  the  ten  principles  differ  qualitaBvely  from  each  other  and/or  fall  into  clusters?  

Method  

ParBcipants  and  CondiBons  

780  P’s  recruited  on  MTurk  from  the  U.S.,  filtered  by  approval  rate    2  groups,  randomly  assigned:  (a)  Broad  ra@ng  set:  all  ten  of  the  main  principles  only    (b)  Narrow  ra@ng  set:  one  of  the  main  principles  and  all  of  its  associated  concepts  (10  subgroups)  

Procedure  

P’s  shown  only  the  descripBon  of  each  principle  or  concept,  not  its  name  •  e.g.  “The  user  is  able  to  know  and  to  control  who  is  able  to  access  their  data.”  [Principle  1:  Privacy  control]  

•  e.g.  “Policies  ensure  that  all  users  have  mulCple  soDware  plaEorms  to  choose  from  as  environments  for  their  data.”  [Concept  10a:  MulBplicity  of  plaUorms]  

 P’s  asked  for  each  principle  or  concept,  “How  important  is  this  to  you?  (0=not  at  all,  10=extremely)”  

Results  

1-­‐Privacy  Control  

2-­‐Data  Portability  

3-­‐CreaBve  Control  

4-­‐SoCware  Freedom  

5-­‐ParBcipatory  Design  

6-­‐User  Self-­‐Governance  

7-­‐Universal  Network  Acces  

8-­‐Freedom  of  InformaBon  

9-­‐Net  Neutrality  

10-­‐PluralisBc  Open  Infrastructure  

0   1   2   3   4   5   6   7   8   9   10  

1  

2  

3  

4  

5  

6  

7  

8  

9  

10  

Aggregate  Importance  Ra@ngs  

10  Main  Principles  

RQ1:  Are  importance  raBngs  stable  for  the  ten  main  principles?    

 Two  contexts  for  comparison:  (a)  Broad  raBng  set:  all  ten  of  the  main  principles  only  =>  within-­‐subjects  raBngs  (b)  Narrow  raBng  set:  one  of  the  main  principles  and  all  of  its  associated  concepts  (10  subgroups)  =>  between-­‐subjects  raBngs    

Within-­‐  Vs.  Between-­‐Subjects  Importance  Ra@ngs  CorrelaBon  =  0.98  =>  Stable  raBngs  for  the  ten  main  principles  

0  

1  

2  

3  

4  

5  

6  

7  

8  

9  

10  

0   1   2   3   4   5   6   7   8   9   10  

Within-­‐Subjects  

Importance  Ra@ngs  

Between-­‐Subjects  Importance  Ra@ngs  

RQ2:  Is  there  a  single  underlying  value  that  predicts  all  importance  raBngs?  

 Broad  raBng  set  (within-­‐subjects  raBngs  of  10  principles)  yields  intrapersonal  correlaBons  across  the  principles    Two  sub-­‐quesBons:  •  Are  all  correlaBons  posiBve?  •  All  all  correlaBons  significant?  

Comparing  Importance  RaBngs  (Ten  Main  Principles)  

43  out  of  45  correlaBons  are  posiBve  29  out  of  45  correlaBons  are  significant  (all  posiBve)  =>  Not  quite  one  underlying  value  

RQ3:  Do  the  principles’  raBngs  differ  qualitaBvely/fall  into  clusters?  

RaBngs  for  the  lowest  rated  principles  (4-­‐SoCware  Freedom  and  5-­‐ParBcipatory  Design)  were  significantly  and  posiBvely  correlated  (.36)    But…  •  only  3  out  of  14  correlaBons  between  principles  4  or  5  and  other  principles  were  significant  

•  and  25  out  of  the  remaining  30  correlaBons  were  signficant  

(p=.0001  by  a  Fisher  exact  test)  

1-­‐Privacy  Control  

2-­‐Data  Portability  

3-­‐CreaBve  Control  

4-­‐SoCware  Freedom  

5-­‐ParBcipatory  Design  

6-­‐User  Self-­‐Governance  

7-­‐Universal  Network  Acces  

8-­‐Freedom  of  InformaBon  

9-­‐Net  Neutrality  

10-­‐PluralisBc  Open  Infrastructure  

0   1   2   3   4   5   6   7   8   9   10  

1  

2  

3  

4  

5  

6  

7  

8  

9  

10  

Aggregate  Importance  Ra@ngs  

10  Main  Principles  

Survey  Research  QuesBons:  Summary  

RQ1:  Do  users  (who  are  knowledgeable  enough  to  understand  the  ten  principles)  aJach  stable  values  to  the  principles?  

 -­‐>  Yes,  across  broad  and  narrow  ra@ng  sets  RQ2:  Is  there  a  common  value  that  correlates  with  the  values  users  aJach  to  all  of  the  principles?  

 -­‐>  Not  quite,  but  most  are  posi@vely  correlated  RQ3:  Do  the  values  that  users  aJach  to  the  ten  principles  differ  qualitaBvely  from  each  other  and/or  fall  into  clusters?  

 -­‐>  Yes,  So8ware  Pla:orm  Freedoms  (principles  4,  5,  &  6)  rated  lower,  less  correlated  with  other  principles  

Analyzing  Policies  

Four  Users’  Rights  Frameworks  

•  Rights  and  ResponsibiliCes  of  Electronic  Learners  (RREL,  1994)  [Frank  Connolly]  

•  A  Bill  of  Rights  for  Users  of  the  Social  Web  (BRUSW,  2007)  [Joseph  Smarr  et  al.]  

•  Marco  Civil  da  Internet  (MCdI,  2014)  [Brazilian  Government]  

•  NETMundial  DraD  Outcome  Document  [NDOD,  2014)  [“MulBstakeholder”]  

Analysis  of  Users’  Rights  Frameworks  

Analysis  of  Users’  Rights  Frameworks  

Conclusions  

Conclusion  #1  Privacy  Data  Portability  CreaBve  Commons  Free  SoCware  Open  Source  ParBcipatory  Design  Wikipedia-­‐Style  Democracy  Right  to  Connect  Accessibility  Freedom  of  Expression  Open  Access  Right  to  Be  ForgoJen  Net  Neutrality  Open  Protocols    

     

All  of  these  should  be  seen  as  possible  elements  of  a  more  general  Users’  Rights  Framework  

Conclusion  #2  

 An  analysis  framework  for  users’  rights  can  be  used  to  compare  policy  frameworks,  to  see  what  they  have  in  common  as  well  as  missing  elements.  

Conclusion  #3  

   Internet  users  who  are  knowledgeable  enough  to  understand  users’  rights  principles  have  stable  attudes  toward  them,  and  tend  to  value  them  highly.  

Conclusion  #4  

 Despite  the  efforts  of  those  who  have  advocated  for  them,  what  I  have  called  “SoCware  PlaUorm  Freedoms”  (especially  soCware  freedom,  parBcipatory  design)  appear  to  be  viewed  as  dispensable  relaBve  to  other  digital  rights  and  freedoms,  even  by  most  sophisBcated  users  such  as  screened  MTurk  workers.  (Is  this  attude  jusBfied?)  

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