Show Them the Money, Customers in the Age of IoT Agents

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Show Them the Money:Customers in the Age of IoT

Cloud Expo NYC - June 11, 2014

Jason Mondanaro

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Are We Making Progress?

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So Many Technologies

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Trending to the Mundane

Commercial and Government

Commercial Telematics

Smart Buildings

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The Cool Stuff is Coming

Technology that the general public sees and uses and recognizes as new and innovative

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Making it Work for the Masses

Don’t rely on customer manual actions

Customers are lazy

Need Agents

Self-organizing

Pervasive and ambient

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What Could Go Wrong?

Minority Report 2002

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New Technology has 3 Guarantees

Unintended consequences

Vocal minority protesting change

New “issue” for politicians

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It’s Already Happening

Warning signs

Possible outcomes?

Mitigation

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Show Them the Money

Demonstrate shared value with customers

Discounts Rebates/Revenue Shares

Avoid one-size fits all

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Power From the People

Passive Informed Automatic

Time of day rating Seasonal

Base interruptible Demand bidding

SmartMeter HAN Net Generation

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From Track to Tracking

The new hotspot

Vehicle charging

Telematics based Leasing Values

or Resale Values

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Participant to Performance Health

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Transaction Bandwagon

Parties Involved

Frequency of Transactions

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Not Sufficient

Old style supply chain and ERP

Point of Sales and Purchases

Simple Subscription Models

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IT is Ready if…

Ability to model complex agreements

Metadata based systems

Open Web Services

Cloud scalability

Business Partitions

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Contact us: info@metratech.com

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Shameless Plug

@MetraTech

#IoTuesday