Session E: Scantron's Innovation Movement: "Think Differently"
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Hyatt Regency, Minneapolis September 20, 2011
FEI Twin Cities- Forward 2011Return to Innovation and Growth
IntroductionThe Motivation for InnovationModelsReal Life ExamplesDiscussion
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John Lawler, President – Scantron and Global Scholar 23 years in B2B Information Services
▪ Education, Legal, Government, Corporate Markets
▪ US, Europe, Asia/ Pacific
▪ Organic and M & A Growth
▪ High Growth, Re-Structuring and Transformation Information, Technology and Intelligence → Decision Support D&B, Lexis Nexis, Triumph Learning, Scantron and Global
Scholar Scantron
Commercial: Data capture and analysis through forms, scanners, technical services, web, reporting and analytics.
Education: Data capture and decision support though scanners, forms, web tools, software platforms to enable teacher effectiveness and student achievement.
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Bigger Box →
Customer Choice →
Forces Outside In
Market > Expenses
Pressure for Value
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New
Existing
Existing New
Brand Credibility
Relationships
InsightsCu
sto
mer
s
Products
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“10 minutes before” “10 minutes after” “Today’s Business”
Approach Work Flow Analysis Pain Points Customer driven solution design
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• Decision Rules
• Analysis
(Portfolio Analysis,
organic)
•Decision Support
•Reporting
•Workflow (Risk Assessment
Manger, organic)
• Manual Credit Reports
Transformation from a provider of print credit reports to a data and technology driven provider of commercial
decision support. Market Opportunity 5x.
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• Print Directory
• Web Directory(Lawyers.com)
• Customer Relationship management (Acquired Interface Software)
• Client alerts
• Court docket data (Organic)
Transformation from a print directory company to a multi-media provider of marketing services.
Market Opportunity 5x.
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• Fleet Management (Organic with 3rd Party Tool)
• Document Management
• H/W “Break/ Fix”(Printers)
Transformation from a hardware technology service company to a leader in Managed Print and Managed Network Services.
Market Opportunity 10x.
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• Class Room Performance
• Instructional Record
• Demographics
• Data- Driven Instruction
• Teacher Effectiveness and Development
Scanners and forms for collection and scoring of assessment data
Transformation from a provider of data capture and scoring to an integrated platform providing data driven, personalized learning in support of increased teacher effectiveness and student achievement.
Market Opportunity 20x.
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Questions About the Models?
Questions About the Examples?
Your Own Experiences?
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