Self Awareness and Emotional Intelligence

Dr Bushra Khan/MSW-Establishment Division

Self Awareness and Emotional

IntelligenceDr Bushra Khan

Department of PsychologyUniversity of Karachi

Dr Bushra Khan/MSW-Establishment Division

Objectives

Part One: Understanding and application of self awareness• Definition• Significance• Psychological Theories• Factors• Concepts linked with self awareness (activities)Part Two: Understanding and application of emotional intelligence• Definition• Significance• Psychological Theories• Factors• EI Model (activity)

Dr Bushra Khan/MSW-Establishment Division

Part One: Self Awareness

Dr Bushra Khan/MSW-Establishment Division

Self

A individual's essential being that distinguishes him/her from others• Thoughts• Emotional • Actions• Experiences

Dr Bushra Khan/MSW-Establishment Division

Self awareness

• Self Awareness is having a clear perception of one’s personality, including strengths, weaknesses, thoughts, beliefs, values, motivation, and emotions.

• Focuses on What, How and Why

Dr Bushra Khan/MSW-Establishment Division

Significance

By becoming self-aware one can have;• understanding of one’s strengths and limitations• open up opportunities that just aren’t available if we don’t know

ourselves. • more honest and establish genuine relationships

Dr Bushra Khan/MSW-Establishment Division

Factors for self awareness

• Past experiences and learnings (values/beliefs)• Motivation to know oneself• Positive emotions• Knowledge

Dr Bushra Khan/MSW-Establishment Division

Theories

• Psychoanalytic

• Behavioural

• Cognitive

• Humanistic

Dr Bushra Khan/MSW-Establishment Division

Linked concept with self awarenessDefense Mechanismsa tactic used by the ego to protect against anxiety. Defense mechanisms are considered to safeguard the mind against feelings and thoughts that are difficult for the conscious mind to cope with

Dr Bushra Khan/MSW-Establishment Division

Linked concept with self awarenessSelf esteem• Negative and positive evaluation of one’s self with reference to1. what we think about ourselves2. what other think about us

Self esteem is affected by• Physical illness• Poor relationships• Lack of competence at work• Childhood experiences (neglect, bullying etc)

Dr Bushra Khan/MSW-Establishment Division

Linked concept with self awarenessBuilding self esteem• Tell us about you (Activity)• Challenge negative thoughts • Think positively• Benefit of doubt• Developing positive environment• Regular positive activities• Set realistic challenges• Social support

Dr Bushra Khan/MSW-Establishment Division

Self Awareness allows you to understand other people, how they perceive you, your attitude and your responses to them in the moment

and then helps you to engage in a positive interaction

Dr Bushra Khan/MSW-Establishment Division

Emotional Intelligence

Dr Bushra Khan/MSW-Establishment Division

Emotional Intelligence

• Ability to monitor, discriminate and label appropriately one’s own and others’ emotion; and to use emotion to guide thinking and behaviour

Dr Bushra Khan/MSW-Establishment Division

SignificanceTesting• Cognitive tests• Multiple intelligence (interpersonal and intrapersonal)

Attributes of EQ people• Curious about people (empathy)• Adapting• Know strengths and weaknesses• Good judge of character• Open minded• Don’t hold grudges• Neutralize toxic people• Appreciate what they have• Disconnect: keep stress under control

Dr Bushra Khan/MSW-Establishment Division

Emotional Intelligence Models

• Ability

• Trait

• Mix

Dr Bushra Khan/MSW-Establishment Division

Ability Model

Introduced by Mayer & SaloveyFocuses on four abilities• Perceiving emotions• Using emotions/facilitation• Understanding emotions• Managing emotions

Dr Bushra Khan/MSW-Establishment Division

Trait Model

Introduced by Konstantinos Vasilis PetridesFocuses on Personality Traits• Behavior disposition• Self perceived abilities

Dr Bushra Khan/MSW-Establishment Division

Mix Model

Introduced by Daniel GolemanFocuses on five elements of trait and abilities• Self awareness• Self regulation• Social skill• Empathy• Motivation

Dr Bushra Khan/MSW-Establishment Division

Factors influencing EI

Personal factors• Child development• Motivation• Temperament• Mental Health status

Environmental• Dysfunctional families• Stressors• Level of exposure to social situations

Dr Bushra Khan/MSW-Establishment Division

Interpersonal Relationships

• Human interactions/communications• Decoding behaviour • Verbal • Non-verbal

• Drawing inferences• Reacting to it…

Dr Bushra Khan/MSW-Establishment Division

Connections at Work

• Cooperation

• Dominance

• Role of emotion

Dr Bushra Khan/MSW-Establishment Division

Use of ability model in organizations

• Experiential emotional intelligence• Perceiving emotions• Facilitation/ using emotions

• Strategic emotional intelligence• Understanding emotions• Managing emotions

Dr Bushra Khan/MSW-Establishment Division

Dr Bushra Khan/MSW-Establishment Division

Group Activity on EI

Dr Bushra Khan/MSW-Establishment Division

Thank You!