Sect 4, standard times, foundation for performance improvement

Section 4

Standard Times – Foundation for Performance Improvement

4.1 Standard Times, Introduction

4.3 Reasons For Too Long Distribution Time

4.2 Reasons For Too Long Work Time

Standard Times

4.4 Reasons For Too Long Admin Time

4.5 Summary

4.1

Standard Times Introduction

4.1

Standard Times

4.1

Standard Times Introduction

Trust Through Consistency

4.1

Standard Times

Measures Efficiency

20 Common OperationsEnables Consensus

Faster Job Closing

4.1

How Are Standard Times Normally Built

Up?

3 Blocks:

4.1

Standard Times

Work Time – Actual Repair Time

Distribution Time – Unit In/Out, Fetch ToolsAdmin Time – Open, Close, Invoice

Standard Times

4.1

020406080

100120

57

43

20

Work TimeDistribution TimeAdmin Time

Index 120

Series10

20406080

100120140160180200

86

65

30

Worktime

Distribution Time

Admin Time

Typical Case

4.2

Too Long Work Time

4.2

Standard Times

4.2

Too Long Work Time

Reasons

Following Method?

4.2

Standard Times

Is Operation Included?Properly Trained?

Right Tools?

Insufficient Supervision

4.3

Too Long Distribution Time

4.3

Standard Times

4.3

Too Long Distribution Time

Reasons

Difficult Moving Units?

4.3

Standard Times

Job card Unclear?

Slow Parts Delivery?

Improper Procedures?Work bay Badly Organized?

4.4

Too Long Admin Time

4.4

Standard Times

4.4

Too Long Admin Time

Reasons

Job card Back Late?

4.4

Standard Times

Job card Incomplete?

Missing Approvals?

Sublet Invoices Late?Unclear Who Should Pay?

4.5

Standard Times - Summary

4.5

Standard Times

4.5

Standard Times - Summary

Builds Trust

4.5

Standard Times

More Sellable Time/Productive

Improves Profit

Generates More BusinessBetter Workshop Budget