SE CAN 29 th February Nicky Jones. Overview Warm Front scheme re-opened April 2011 Revised changes to the qualifying criteria have made it difficult to.

SE CAN29th FebruaryNicky Jones

Overview

Warm Front scheme re-opened April 2011

Revised changes to the qualifying criteria have made it difficult to find eligible households

2011-12 budget £110 million with additional £10 million from Dept of Health. Next year’s budget £100 million

£30 million underspend – money will go back to Treasury and not carried over as in previous years

Promotion

Joint mailshots

• This month - Arun

• Planned to go any day now - Chiltern and Dartford

• In discussions with Winchester, Horsham, Milton Keynes, Tonbridge & Malling, Brighton & Hove, Tunbridge Wells, Isle of Wight

Promotion

Other activity

• A5 flyers in with other mailings, doctors surgeries, libraries, etc.

• Leaflets – email terri.wilson@carillionplc.com

• Articles for newsletters and press releases

Projects

National

• Working with the 6 major utility companies on making Warm Front referrals

• Citizens Advice Bureau having joint branded Warm Front leaflets

• Recent Direct Marketing campaign to over 600,000 potential Warm Front customers

Projects

South East

• Working with Wealden on a rural project – training energy champions, community organisation workshops, parish events

• Working with NEA and Local authorities to promote Warm Front uptake

Year-to-date

South East

• Received over 4,500 qualifying referrals

• Spend nearly £17 million

• Cavity wall insulation – 224

• Loft insulation – 448

• Heating works – 4,573

Eligibility reminder

• Pension Credit - guaranteed or savings credit

• Income-related Employment and Support Allowance that includes a work related activity or support component

• Income Support or Income-based Jobseekers Allowance and have one of the following:-

- parental responsibility for a child under 5

- child tax credit (which must include a disability or severe disability element for a child or young person)

- disabled child premium

- disability premium (enhanced or severed disability element premium)

- pensioner premium (higher or enhanced pensioner premium)

Stakeholder contacts

Useful contacts

- For any customer enquiries by stakeholders stakeholder.enquiries@carillionplc.com or call 0191 247 3822

- For customer complaints customer.management@carillionplc.com or call 0800 316 2814

- For any system breakdown 0800 408 1437

Nicky Jones Regional Network Manager (South)

07930 587069

nicky.jones1@carillionplc.com