Scaling Patient Engagement Todd Rowland MD Experienced Professional Focused on Health Care Re-Design and Informatics toddrowland@healthlinc.org .
Post on 05-Jan-2016
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Scaling Patient Engagement
Todd Rowland MDExperienced Professional Focused on Health Care Re-Design and Informatics
toddrowland@healthlinc.org www.healthlinc.org
Patient Engagement
1% patients = 30% costs
Today’s workflows are counter-productive…
to the provider-patient relationship…
… and create unintended outcomes.
Closing Gaps in Care
HIE Value Progression – Meaningful Use, Medical Home and Payment Reform
Basic
HIE
• Stage 1 MU • EHR Adoption (REC Services)• Basic Electronic Messaging (Clinical Messaging, DIRECT)• Community Portal • Web-Based Results Delivery • Value: Dramatic reduction in redundant paper, phone contacts; Greater
efficiency
Intermediate HIE
• Stage 2&3 MU & PCMH Development • Structured Data Delivery to EHRs• Results Delivery (Lab, Rad, ADT, etc.)• Intelligent DIRECT Alerts (transitions)• Curated Summary Record Exchange (CCD)• Value: Necessary to achieve electronic workflows; Dramatic increase in
efficiency
Advanced HIE
• ACO & Payment Reform Readiness•Data Warehouse & Analytics •Disease Registry•Quality Reporting Support•Full Integration Services & Bidirectional Exchange•Value: Dramatic improvements in quality and performance
Today’s Focus: Closing Gaps in Care
Basic
HIE
Intermediate HIE
• DIRECT ED Alerts• HIE connected PHRs• Shared Care Plans
Advanced HIE
Story: Care managers asking for alerts
Care Coordinators Dilemma
Request for ED Alerts = Last Mile
HealthLINC HIE and Clinical
Operations
Shared Care
Planning
Employer Medical Home
Informed Customers Asking Good Questions
Request for ED report
Site visit Beacon Practice
Technology Evaluation
Live Primary
Care
Live Behavioral
Health Care
Learning Network Cycle Continues
How Are We Helping Bob?
How is Bob Helping Himself?
Closing Gaps in Care
Scaling Patient Engagement
Todd Rowland MDExperienced Professional Focused on Health Care Re-Design and Informatics
toddrowland@healthlinc.org www.healthlinc.org
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