SAP for Utilities - PRE-CONFERENCE SESSION 1* …...Home Run: Upgrading to SAP ISU ERP 6.0 Enhancement Package 8 Business Suite on SAP HANA and the Cloud Jeff Farney - VP of Information
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Conference Day 1 - Tuesday, Oct. 22
Arrival Day - Monday, Oct. 21
4:30 - 5:30 p.m.
5:30 - 6:30 p.m.
6:30 - 8:00 p.m.
8:30 - 9:45 a.m.
7:30 - 8:30 a.m.
9:45 - 10:40 a.m.
12:10 - 1:10 p.m.
3:30 - 4:15 p.m.
4:15 - 5:15 p.m.
5:15 - 7:30 p.m.
10:40 - 11:20 a.m.
11:30 - 12:10 p.m.
2:00 - 2:40 p.m.
2:50 - 3:30 p.m.
1:10 - 1:50 p.m.
12:00 p.m.
1:00 - 4:30 p.m.
Lunch and Exhibition Viewing
Refreshments and Exhibition Viewing
Evening Under the Stars Reception
Keynotes
Special Guest Keynote
PRE-CONFERENCE SESSION 1* PRE-CONFERENCE SESSION 2* PRE-CONFERENCE SESSION 3* PRE-CONFERENCE SESSION 4*
SAP Cloud for Utilities: Delivery and Transformation Weiling Xu – Product Manager, SAP Cloud for Utilities, SAPSteen Hansen - Senior Director, SAP Albina Shapiro - Product Manager, SAP
Transforming Self-Service Apps Along with SAP CR&B Implementation for Maximizing Customer ExperienceKurt Sweetser - Director of IT, Southern California EdisonParmarth Naswa - Program Director, Infosys
Electric Vehicle Charging into the FutureChris Swartz - Business Architect, San Diego Gas & ElectricEva Ng - Principal Director, Accenture
Real-Time Payments at Puget Sound Energy Improve Customer ExperienceKristina McClenahan - Product Development Manager, Billing and Payment, Puget Sound EnergyTheresa Burch - Manager of Customer Solutions, Billing and Payment, Puget Sound Energy
SAP’s Next-Generation Contact Center: San Diego Gas & Electric’s Journey to SAP Service CloudDan Linder - CIS Replacement Technology Manager, Sempra EnergyTina Kuo - Product Manager for Service Cloud, SAP
CIS Implementation in 18 Months with Better Customer Performance Carolyn MacKool - Director of Customer Experience, DC WaterArmon Curd - EVP, Customer Experience, DC WaterMarcus McKenzie - SAP Program Manager, DC Water
Home Run: Upgrading to SAP ISU ERP 6.0 Enhancement Package 8 Business Suite on SAP HANA and the CloudJeff Farney - VP of Information Technology, Southwest Water CompanyJoe Lynch - Director of Information Technology, Southwest Water Company
Futureproof Security, Safety, and Data Privacy in the Age of Digital TransformationGrant Reveal - Senior Manager, Access Management, EntergyJasvir Gill - CEO, AlertEnterprise
How The City of San Diego Is Getting Even Smarter with SAP GEF, MRS, and EAMAlex Mangual - Program Coordinator, City of San Diego Rich Anderson - VP, Utopia GlobalSarang Mujumdar - Specialist Leader, Deloitte
City of Tacoma’s Transformation to SAP AribaGrace Brosnon - CTO, City of Tacoma
Real-Time Regulatory Reporting and Analysis Through SAP S/4HANA and Utegration Finance4UKylene Laity - Record-to-Report Lead, UGI Utilities, Inc.Julia Slook - Senior Consultant, Utegration
National Grid Plans Out Its Road Map to SAP S/4HANA FinanceWilliam Donoghue - Director, Technology Enablement, National GridMichael Langer - Director, PwC
Implementing SAP Fieldglass SOW and Ariba: Perspectives from a First MoverDavid Speas - Director, Procurement Operations, NiSource
The Selective Data Transition Approach for SAP S/4HANA Transformations and Preview of the Brand-New SAP Cloud for EnergyDan Linder - CIS Replacement Technology Manager, Sempra EnergyPatric Dahse - CEO, Natuvion
A New Era of SAP S/4HANA in CIS, FIN, EAM, SC at ClecoAnthony Bunting - CTO, ClecoJim Bales - VP, Energy and Utilities Industry Leader, IBM
Paths to SAP S/4HANA: The How Bhagya Subbareddy - S/4HANA Evangelist for Regulated Industries, SAP
Cloud for Utilities: Drive Your Digital Agenda Dhana Mahalingam - Director IT of Business Systems, Metropolitan Utilities District Kim Whittaker - President, FNTS
Toronto Hydro Goes Mobile: Modernizing Our Field WorkforceJohn Piroli - Lead, Business Process Management, Toronto HyrdoSam Wolfe - Solution Manager, Evora IT Soultions
Transforming Your Field Service Operation by Consolidating Mobile Workforce Management SolutionsDean Mozdzen - Manager, Customer Experience, SaskPowerSteve Smith - VP of Strategic Industries, ClickSoftware
An Integrated Estimation and Design Solution at ClecoMark Prevost - VP of Asset Management, ClecoCrawford Owens - SVP of Global Business Development, Rizing
Financial and Regulatory Business Cases to Address During SAP S/4HANA Transformation Kai Bi - Managing Director, UtegrationBret Strobo - Global Product Manager, SAP
Innovation and Robotics Transform the Financial Close: NextEra Energy and SAPKiela Abbott-Robinson - Manager of Transactional Accounting, NextEra EnergyKathleen Wilhide - CPA, Specialist, Office of the CFO and GRC Solutions, SAP
Salt River Project Readies FERC Accounting for SAP S/4HANA FinancialsGibs Saint Paul - Manager, Enterprise Application Solutions, Salt River ProjectDrake Winfrey - SAP Business Analyst, Salt River Project
OpenText Extended ECM Connected to OpenText Managed Cloud ServicesMarc Rosson - IT Operations and Strategy, Snohomish County PUD
10:25 - 10:45 a.m.Next-Generation BenchmarkingAni Ramachandran - Senior Value Advisor, SAPAndrew Theis - Experience Management Engineering , SAP
10:50 - 11:20 a.m.Front and Back-Office Agents of the Future. Today.Erynn Wood - Director of Product Strategy, Avertra Corp Bashir Bseirani - CEO and CTO, Avertra Corp
11:30 - 11:50 a.m.A Conversation About Conversational AIJames Piacentino - Global VP, Intelligent Enterprise Group, SAP
12:00 - 12:30 p.m.How SAP is Working with Partners to Bring Faster Innovation Jennifer Guskey - Global Senior Solution Director, SAP
Intel Persistent Memory and SAP HANA – A “Powerful” Combination for Utilities Krishna Yalamanchi - Cloud Solutions Architect, Intel
Program Eligibility and Enrollment in the SAP for Utilities SolutionGavin Cain - Innovation Client Partner, SAP Kurt Sweetser - Director of IT, Southern California Edison
Interactive Demonstrations – Customer Lifecycle Innovations and Augmented Reality: Automated Fire Risk Detection and PreventionRichard Feco - Innovation Expert for Regulated Industries, SAP
CenterPoint’s Digital UtilitySteve Greenley - SVP, Gas Operations, CenterPoint Energy
Key Considerations on Designing an Effective Prepayment Program with AMI IntegrationSue Daulton - Senior Management Analyst, Tacoma Public UtilitiesJagathguru Chandrasekharan - Senior Principal Consultant, Utegration
Architecting the Intelligent Enterprise for UtilitiesAmrish Patel – Enterprise Architect, Office of Innovation, SAPMartin Mysyk – Principal Enterprise Architect, SAPPaul Kurchina - Community Builder and Evangelist, ASUG
SAP S/4HANA: Why, How, and What to Do Now to Ensure Your SuccessMarc Rosson - IT Operations and Strategy, Snohomish County PUDMiguel Gaspar Silva - Global Head Utilities IBU, SAPHenry Bailey - EVP and Chief Strategy Officer, Utergration
Intelligent Asset Management (IAM) in Connection with SAP S/4HANA®Matthew Easlea - Chief Strategy Officer of Intelligent Asset Management, SAP Martin Stenzig - CTO, Rizing LLC
Fireside Chat Todd Inlander - SVP and CIO, Southern California Edison | Michael O’Donnell - National VP, SAP
Going Green: Standup and Candid Conversation with Jay Leno Jay Leno - Television Host, Author, and Comedian
Registration Opens
Business, Banter, and Beer: Networking With Your Peers
Opening RemarksGeoff Scott - CEO, ASUG
Conference WelcomeMichael O’Donnell - National VP, SAP | Eric Stine - Chief Customer Innovation Officer, SAP
Welcome Reception
Breakfast and Exhibition Viewing
Refreshments and Exhibition Viewing
Networking Reception
TRACK 1:CUSTOMER EXPERIENCE
TRACK 3:OPERATIONAL EXCELLENCE
TRACK 2: DIGITAL STRATEGY
TRACK 4: FINANCE TRANSFORMATION
TRACK 5: INTERACTIVE DISCUSSIONS
TRACK 6: SAP INNOVATION LOUNGE
Pre-Conference Sessions are optional, an additional cost, and separately bookable. Visit sapforutilitiesconf.com for more information.
Balboa B-C
Seaport Ballroom F-H La Jolla Old TownBalboa B-C Gaslamp A-B Balboa A
La Jolla Gaslamp A-B Old Town
Seaport Foyer
Seaport Foyer
Seaport Ballroom A-E
Seaport Ballroom A-E
Seaport Ballroom A-E
Seaport Ballroom F-H
4th Floor Pool Deck
Seaport A-E
Seaport Ballroom F-H
Seaport Ballroom F-H
Seaport Ballroom A-E
BREW30
Presented by
Sponsored by
For Vinyl Printing
Download the Eventful Conferences app in your app store to view a comprehensive agenda. sapforutilitiesconf.com @sapforutilities #SAP4U
Conference Schedule
Sponsored by
Conference Schedule
Keynotes
Conference Day 2 - Wednesday, Oct. 23
12:30 - 2:00 p.m.
11:00 - 11:40 a.m.
11:50 - 12:30 p.m.
2:00 - 2:40 p.m.
2:50 - 3:30 p.m
Lunch and Exhibition Viewing
Closing the Gap in Experience Management: Fusing X and O Data in UtilitiesCatherine Jeppsen, Ph.D., CCXP - CX Principal Consultant, Qualtrics
SAP C/4HANA: Evolving Customer Interaction Christine Evans - Principal Manager, Southern California EdisonBalint Toth - Subject Matter Expert, HCL
Elevating the Customer Experience with SAP HANA and SAP FioriClayton Dean - Manager, Customer Experience, TECO Energy
Fostering Digital Customer Engagement and Sustainability via Self-Service PlatformJassi Arora - VP Customer Connect Delivery, Duke EnergyLance Brown - VP of Customer Engagement Solutions, Smart Energy Water
Future Ready: How UGI Is Transforming Core Processes for Tomorrow’s NeedsThomas Lord - CIO, UGI UtilitiesMike Callas - Senior Manager, Deloitte
SAP Keeping Up at the Speed of BusinessModerator: Christopher Behme - Partner and VP, IBM Zeeshan Sheikh - CIO, EntergyAndre Guillory - Program Manager, ClecoCarrin Tunney - Manager Technology Direction and Cloud COE, DTE Energy
Road Map to Upgrade to the Latest SAP S/4HANA for UtilitiesGeorges Gonzalez - Director of Customer Services Division, Pinellas County UtilitiesChaidan Lekchaum - VP, Application Services, Vertex
Integrated Utility Leveraging SAP S/4HANA Digital CoreAlejandro Reyes - Director of IT, AES Corporation Rajdeep Sarma - Senior Manager, PwC
Huntsville Utilities: The Financial Benefit of Mobile Inventory ManagementKrishna Srikakolapu - Manager Information Systems, Huntsville UtilitiesEd Miller - Director of Consulting, Havensight Consulting Group
From Emerging Technology to Practical Application: Augmented and Virtual RealityBrian McMillin - Technology Manager, Customer Services Field, Southern California GasCarol Johnston - VP Product, Clevest
MRP: Inventory Management and Work Management Integration Phani Wuppalapati - Senior Advisor for Supply Management/Supply Chain Integration, Southern California Edison Amy Gonzalez - Lead Senior Specialist, Southern California Edison
How American Water Uses AI to Dramatically Reduce Meter Service CallsJohn O’Connor - Principal Product Manager, American WaterYuvaraj Mani - Chief Product Officer, App Orchid
Duke’s Journey Towards Data-Driven Customer InsightsRetha Hunsicker - VP Customer Connect Solutions, Duke EnergyKarim Benaoudia - Principal Director, Accenture
Future of the Utility with Advanced Real-Time Technology Prithpal Khajuria - Global Segment Leader for Power Industry, IntelMatthew Easlea – CSO of Intelligent Asset Management, SAP Dominic Brennan – GTM Industry Lead for Power Generation and Utilities EAM Expert, SAP
Asset Lifecycle Analytics and Enhanced Data Integration Platform for MUGJhonny Di Girolamo - Asset Management Consultant, CenterPoint Energy
How Hawaiian Electric Is Using SAP HANA to Help Transform Operations of the GridTalin Sokugawa - Systems Operations Data Analytics Lead, Hawaiian Electric Company David Taylor - Solution Director, SAP
The SAP Intelligent Utility Enterprise Driving Energy TransitionStefan Wolf – VP Solution Management IBU Utilities, SAP
SAP S/4HANA as the Core of Digitalization by Kyushu Electric PowerKazushi Nomi - Managing Executive Officer, Kyushu Electric Power Co., Inc.
Geospatially Enabling the Intelligent EnterpriseChris Surbey - Software Development Manager, San Diego Gas & ElectricMatthew Piper - Global Director of Utilities and AEC, Esri
Data Management in the Cloud: an Introduction to SAP HANA Cloud ServicesJerry Grassi - SVP HANA Cloud, SAP
Be a Leader of Innovation and Progress: How to Iterate, Adapt, and Succeed Faster Kat Cole - COO and President, FOCUS Brands
Panel Discussion: Jenny Koehler - US Utilities Advisory Leader, PwCShachella James - VP Technology Operations, CenterPointMonica Whiting - VP Customer Experience, TECO, Tampa Electric & Peoples GasGillian Wright - Chief HR Officer, Southern California Gas Company
Refreshments and Exhibition Viewing
TRACK 1:CUSTOMER EXPERIENCE
TRACK 3:OPERATIONAL EXCELLENCE
TRACK 2: DIGITAL STRATEGY
TRACK 4: DATA AND ANALYTICS
TRACK 5: INTERACTIVE DISCUSSIONS
TRACK 6: SAP INNOVATION LOUNGE
Breakfast and Exhibition Viewing
Refreshments and Exhibition Viewing
Closing Remarks and Networking Reception
SAP Industry Innovation Awards
Does Your SAP S/4HANA Migration Program Carry the Genetic Markers of Project Disaster?John Belden - Project Execution Advisory Services Practice Leader, UpperEdge, LLC
Doing Mobile the Right Way for Plant Maintenance Scott Little - VP and GM for North America, Sigga
5G for Utilities– Building an SAP Foundation for Connected Assets, Connected Customers and Connected ExperiencesSahil Dhawan - Global Head of Energy and Utilities Business, Tech MahindraSpencer Brown - CEO, Logic Point
Welcome and Fireside Chat Michael O’Donnell - National VP, SAP | Caroline Winn - COO, San Diego Gas & Electric
Breakfast Sessions7:30 - 8:10 a.m.
7:30 - 8:30 a.m.
3:30 - 4:00 p.m.
4.00 - 5:00 p.m.
8:30 - 10:00 a.m.
10:00 - 11:00 a.m.
Presented by
Women Connect Luncheon and Panel Discussion
Sponsored by
10:45 - 11:05 a.m. How Machine Learning Can Increase Efficiency in Spend Management Robert Taylor - Senior Solution Engineer, SAP
11:10 - 11:40 a.m. Financial Close Excellence Steve Sutton - SAP Value Architect, BlackLine
11:50 a.m. - 12:15 p.m. Learn How to Move Your Mission-Critical Systems to a Secure Cloud Tom Voshell - VP Secure SaaS Solutions, NS2
12:20 - 12:50 p.m Unlock the Full Value of Your SAP IS-Utilities in the Cloud Jim Sieger - SAP S/4HANA Cloud / HEC Specialist, SAP Ramesh Panicker - VP of Utilities, SAP Digital Core Cloud, SAP
Paths to SAP S/4HANA: The HowBhagya Subbareddy - S/4HANA Evangelist for Regulated Industries, SAP
Balboa B-C
La Jolla
Gaslamp A-B
Seaport Ballroom A-E
Seaport Ballroom A-E
Seaport Ballroom F-H
Seaport Ballroom F-H
Seaport Ballroom A-E
Grand Hall D
Seaport Ballroom A-E
Seaport Ballroom F-H
Sponsored by
Sponsored by
Seaport Ballroom F-H La Jolla Old TownBalboa B-C Gaslamp A-B Balboa A
Download the Eventful Conferences app in your app store to view a comprehensive agenda. sapforutilitiesconf.com @sapforutilities #SAP4U
Sponsored by
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