SAP Crystal Solutions · 2012-03-13 · SAP Crystal Solutions 2011 Peter De Bie, Peter.De.Bie@sap.com March 2012
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SAP Crystal Solutions 2011
Peter De Bie, Peter.De.Bie@sap.com
March 2012
© 2011 SAP AG. All rights reserved. 2
Despite Massive IT Investment…
© 2011 SAP AG. All rights reserved. 3
The Issue Information Is Not Reaching Business Users in the Right Amount
Source: BusinessWeek Research Services Base; 675 US and European business executives and manager
Always Just
Right
Amount
21%
Usually
Too
Much
Usually
Too
Little
79%
© 2011 SAP AG. All rights reserved. 4
The Consequence: Workers Lose Productivity from Inadequate Information Access
Source: Economist, “Enterprise Knowledge Workers Study; November 2007
54% Lose Productivity
Other effects:
47% Make Flawed Decisions
45% Lose Competitive Agility
© 2011 SAP AG. All rights reserved. 5
Self Service BI – for small to medium sized companies
• Knowledge workers spend an inordinate amount of the workday
looking for and not actually using the information.
• By making BI applications more intuitive and requiring little or no
training, BI can penetrate a much broader base of knowledge workers
in an enterprise.
“Self-Service: An Essential Capability Of BI Forrester”, Research,
Inc., April, 2011
© 2011 SAP AG. All rights reserved. 6
SAP Crystal Solutions A complete entry-level BI solution for small organizations and departments
Affordable, entry-level business intelligence
Open, flexible, and grows with your needs
Quick time to value
Solutions from the market leader, with the size, price, and simplicity you need
#1 in combined BI, EPM, Analytic Applications*
16%
12%
9%
16%
23%
* Based on 2010 Worldwide Revenue form Market Share Analysis: Business Intelligence, Analytics and Performance Management, Worldwide, 2010. - Gartner Inc. April 2011
© 2011 SAP AG. All rights reserved. 7
Data exploration
Dashboard viewing
Report viewing
Security
Scheduling
Office and SharePoint
Desktop
Introducing: SAP® Crystal solutions essential BI package
Entry-Level BI
SAP Crystal Server
Make better business decisions with SAP® Crystal solutions
A complete, entry-level business intelligence solution that puts the
power of information into business users hands.
© 2011 SAP AG. All rights reserved. 8
Introducing: SAP® Crystal solutions essential BI package
Bundle:
• A single integrated pack of BI essentials, with self-serve information
access for the business
•straight-forward, user-friendly
•affordable solution
•all the essential BI tools that users want in one offering
•No additional maintenance cost and complexity of multiple solution
purchases from multiple vendors.
•business intelligence (BI) essentials in one integrated, easy-to-manage,
affordable solution - self-service BI built for SMEs.
© 2011 SAP AG. All rights reserved. 9
SAP® Crystal solutions essential BI package
•Full-spectrum BI
•operational reporting
•interactive dashboards
•data exploration
•Common user interface and managed environment
•easy, self-service information access & content authoring
•Secure information sharing through one central repository
•flexible deployment options
•rich system monitoring and security
•reduced end-user overhead for improved productivity
© 2011 SAP AG. All rights reserved. 10
Business User Need
How can I create engaging models out of my spreadsheets?
I need to combine multiple data sources
into a single dashboard
I need an attractive visualization of this
data, but IT is too busy to help
How can I combine multiple metrics into a single overview of the
business?
I need to show the impact of different assumptions in my
presentation.
© 2011 SAP AG. All rights reserved. 11
Instead of presenting mind numbing spreadsheets or
reports….
© 2011 SAP AG. All rights reserved. 12
SAP Crystal Dashboard Design
Benefits
Live Dashboards!
Secure access to live company data, via Universe,
Web Services, XML, Reporting Services, Adobe
LiveCycle Services
Extend the reach of your data
Export to the Web, SAP Crystal Server, Microsoft
PPT, Adobe PDF, and Adobe AIR.
Rich library of predefined visual components
Extend component functionality with Flex SDk
SAP Crystal Server
© 2011 SAP AG. All rights reserved. 14
This is a good report, but how do I securely share it with my team?
How do we meet growing demand for information with our
flat budget and staff?
I have a summary dashboard, but how do
I see the details?
I need to know this technology will be
part of our BI roadmap
Business User and IT Needs
How can I empower end users to answer their own questions?
© 2011 SAP AG. All rights reserved. 15
Introducing SAP Crystal Server Entry level business intelligence for small companies and departments
Benefits
Fully secure, central location for all reports
and dashboards
End user ad-hoc report creation and data
exploration without IT support
Run reports on a recurring schedule
Integrate with AD & LDAP user directories, or
out of the box authentication system
Integrates with Office, Sharepoint and Java
application servers
New monitoring, lifecycle management and
auditing
Scales from 5 to 350 users logged on to
system at any one time
© 2011 SAP AG. All rights reserved. 16
Report Bursting – One schedule but each
recipient receives only their data
Multiple Reports - One job for multiple reports
(can be merged in to one PDF)
Delivery Rules – Only runs if certain conditions
are met, per user including values
PDF & ZIP – Export to PDF with Adobe security
or ZIP
External & Dynamic Recipients – Can use a flat
or dynamic list of email addresses
Email Body – Embed reports content within
emails
Feature highlights
SAP Crystal Server feature:
Data Driven Publishing
© 2011 SAP AG. All rights reserved. 17
Refresh Crystal Reports data
in an Office document with Live
Office plugin
Avoid document updating
Improve BI adoption by
allowing users to access
trusted data in a tool they
regularly use
Feature highlights
SAP Crystal Server feature:
Live Office
What’s new?
SAP Crystal Server 2011 New Semantic Layer across all Client Tools
“The Universe”
© 2011 SAP AG. All rights reserved. 20
The “Universe”
Single Semantic Layer for all client
tools
Translate database terms to user
terms
Decreased reliance on IT
Information you want
when you need it
“What is it?” “How does this
help me?”
© 2011 SAP AG. All rights reserved. 21
User Autonomy
Easy business terms
Universe hides
complexity of DB
Choose what
information is exposed to
users
Multiple Data Sources in
one Universe
select *
from movement_snapshot where
snapshot_time = '2008-05-01
00:00:00' and item_id in ((select
item_id from movement_snapshot
where snapshot_time = '2008-05-01
00:00:00' ) except (select item_id
from item_transaction where
move_at > '2008-05-01 00:00:00'
and move_at <= '2008-06-01
00:00:00' ) )
After
– With Universe
Cryptic field & table
names
SQL and table linking
knowledge required
DB security concerns
© 2011 SAP AG. All rights reserved. 22
Common Semantic Layer Multi-Source Support
© 2011 SAP AG. All rights reserved. 23
Common Semantic Layer Reduced learning curve and effort to build reports
Single, trusted version of the truth
Everyone is using the same basis for
their numbers
Break data silos, combine data from
heterogeneous sources within one report
Lower TCO for integration projects (no
complex ETL to put in place)
May suspend the need for a
consolidated data warehouse
The Universe enables... Ad-hoc Reporting
Data Exploration
Dashboard creation for business users
© 2011 SAP AG. All rights reserved. 25
SAP Crystal Reports version for enterprise The next generation of Crystal Reports included with SAP Crystal Server
Benefits
Universe Integration – Ad-hoc
reporting
Easier to connect the report to both
relational and OLAP data
Faster to layout reports
End users can save time consuming
reports with alert subscriptions
© 2011 SAP AG. All rights reserved. 26
Easy Access through Universe
Adding
Visualizations
Benefits
No IT-knowledge required
Intuitive interface and self-service BI
Compelling Visualizations
Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
2 3
1
© 2011 SAP AG. All rights reserved. 27
1
Ease of Ad Hoc Reporting
Easy Access through Universe
© 2011 SAP AG. All rights reserved. 28
1
Ease of Ad Hoc Reporting
Easy Access through Universe
Benefit
No IT-knowledge required
© 2011 SAP AG. All rights reserved. 29
2
1
Easy Access through Universe
Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
© 2011 SAP AG. All rights reserved. 30
2
1
Easy Access through Universe
Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
Benefits
Intuitive interface and self-service BI
© 2011 SAP AG. All rights reserved. 31
2 3
1
Easy Access through Universe
Adding
Visualizations Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
© 2011 SAP AG. All rights reserved. 32
2 3
1
Easy Access through Universe
Adding
Visualizations Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
Benefits
Compelling Visualizations
© 2011 SAP AG. All rights reserved. 33
Easy Access through Universe
Adding
Visualizations
Benefits
No IT-knowledge required
Intuitive interface and self-service BI
Compelling Visualizations
Click and Drag
and Drop
Creation of
Report
Ease of Ad Hoc Reporting
2 3
1
© 2011 SAP AG. All rights reserved. 34
SAP Crystal Reports for enterprise Create Stunning Documents faster than ever before
Easy-to-use, new design environment for novice and professional designers
Create simple reports to represent complex data within a few minutes
Streamlined experience across the suite
Tabbed Tool
Bar
WYSIWYG
Point and Click
Easy-to-use
Navigation Panel
© 2011 SAP AG. All rights reserved. 35
SAP Crystal Explorer A world of Search Against BI…
1.Use familiar key-word search to find business information
2.Searches directly on pre-indexed data
3.Searches across all data sources
© 2011 SAP AG. All rights reserved. 36
SAP Crystal Explorer Explore and find answers
Intuitively explore on data
• No data model or data knowledge required
• Easy to search, filter, and order the values
Visual Analysis
• Most relevant facets, charts automatically
proposed
• Rewarding interaction, thanks to fast
response times and direct visual feedback
Share insights with others
• Export
• Bookmark
• Send link by email
SAP Crystal Explorer
DEMO
© 2011 SAP AG. All rights reserved. 38
SAP Crystal Dashboard Design 2011: The Next Generation of Xcelsius
Simplify authoring of dashboards
Separation of roles between data experts and
dashboard authors
Query panel in Dashboards Designer
Direct binding of Universe objects to
visualizations
Prompt selector to leverage prompt defined in
Universe
Next Generation Semantic Layer
Consistent access to data between clients and
across sources
One abstraction layer for all data sources
Query Browser Panel in
Dashboards Designer
SAP Crystal Server Other stand-out features
© 2011 SAP AG. All rights reserved. 40
web-based tool that enables you to move
business intelligence (BI) resources from one
repository to another
manages dependencies of the resources
Test a promotion and roll back the
promoted resources at the destination system
if required
management of different versions of the
same BI resource
Scheduling - specify a time or a recurring
schedule for job promotion
Feature highlights
SAP Crystal Server feature:
Lifecycle Management
© 2011 SAP AG. All rights reserved. 41
Translation Manager allows you to:
Store in a single document all translatable Crystal Server content in several different languages.
Enable end users to display content and strings in Reports, Dashboards and Explorer according to their preferred language.
Multilingual Support: Translation Manager
© 2011 SAP AG. All rights reserved. 42
Multi-lingual Reporting Reduce effort and number of reports for multilingual deployments
Crystal Reports, Dashboards, Universes
• Text Objects
• Prompts
• Tooltips
• Anything with text…
SAP Crystal Server supported features
• Translation Manager
• Translate Locally or via Export/Import
using
XLFF
• Schedulable Translation
Create Once, schedule and publish
reports in multiple languages
Frenc
h
German
English
Thank You!
Any Questions?
© 2011 SAP AG. All rights reserved. 46
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