RUday Manchester | What's in a star? | Carlisle City Council

What’s in a star?

Carlisle.gov.uk

Carlisle.gov.uk

Carlisle.gov.uk

Four Stars?

Carlisle.gov.uk

Lost stars

Carlisle.gov.uk

What happens in the back should be just as important as the front

Carlisle.gov.uk

Previously on the web

Carlisle.gov.uk

Do we really need these?

Carlisle.gov.uk

Plain English?

Carlisle.gov.uk

New online Council Tax

Carlisle.gov.uk

New home page for services

Promotion

Carlisle.gov.uk

Usage

Usage

Carlisle.gov.uk

Self Service

Savings

Carlisle.gov.uk

Self Service

What’s next

Carlisle.gov.uk

Reduce Content

Do we need 7000 pages?

Carlisle.gov.uk

Look at the full process

Not just the front end

Carlisle.gov.uk

Transaction based website

Carlisle.gov.uk

Thank you

Any questions?

Jill Gillespie / Customer Services Manager Ben Renucci / Corporate Development Officer

JillianG@Carlisle.gov.uk / BenR@Carlisle.gov.uk