Transcript
Reflections by Christina RamnauthMAN 3025 – Principles of Management
…or is it?...
I don’t have time to wait on this
line!
Did I hear correctly?
That’s absurd!
Mind your own business!
• Communication
• Ethics
Transferring information, meaning, and understanding from sender to receiver.
• Oral communication• Can be misinterpreted
• Interpersonal barriers• Language
• Emotions
• What is moral vs.
What is business conduct
• Can sometimes overlap with what is legal
• Utilitarian Approach• Best interest of the majority
• Magnitude of the consequences
• What you anticipate the impact of an outcome will be for a certain action
• What was learned?
• What can be changed?
• Panic Frustration
• Frustration Anger
• Irrational
• Calm
• Composed
• Empathize
• Apologize
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