Receive a Process Application Task. Navigate to the Document Search page to View the Application.

Receive a “Process Application” Task

Navigate to the Document

Search page to View the

Application

Conduct a Case Search for All Individuals on the Application

Record Parent/

Guardian Information

Record Case Information

Record Activity

Associated with Reason

for Child Care

View Parent(s) Schedule

Record Family Information

Record Income

Information

Record Child Care

Arrangement

If needed: Send Request for Additional Information

(RAI)

Confirm you have “Received All Necessary

Documents” on the Document Checklist page

Run Eligibility and Review

Results

Create a Care Schedule for each eligible child on the

case

Record the Monthly Parent

Co-Payment

Generate the Approval or

Denial Notice

Record Case Notes

Mark the Application

Work Item as ‘Complete’