Rachel Bury Academic Liaison Manager – Quality, Communication and Marketing rachel.bury@edgehill.ac.uk Colette Capewell Information Resources Manager colette.capewell@edgehill.ac.uk.

Rachel Bury

Academic Liaison Manager – Quality, Communication and Marketingrachel.bury@edgehill.ac.uk

Colette CapewellInformation Resources Managercolette.capewell@edgehill.ac.uk

Rachel is responsible for…

• Learning Services web presence

• Internal & external communications and Open Days

• Statistics and measurement – work delivered with senior managers

• Social media

• Quality including collaborative partnerships

• Marketing campaigns – including Alumni

Colette is responsible for…

• Oversee that developments in both print and electronic resources are interlinked with innovations in learning, teaching and research

• Management and development of policies and processes relating to the acquisition and management of all resources

• Procurement Officer for the NoWAL consortium (Serials) to ensure value for money on service and products

Learning Services

• Background – Edge Hill Learning Services position

• Review of licenses

• Access and Authentication

• The offer and it’s Promotion

• Next steps…

Today’s presentation

• University drivers in 2013

• Reviewed the Learning Services process and offer

• Could do better!

• Consulted with Academic Liaison staff around what multidisciplinary resources could be beneficial

• Consulted with Lending Services staff round operational procedures

Learning Services

• Review of licenses in summer 2013 found very little was possible!

• Started discussions with 2 providers JSTOR and Emerald

• Newer licenses for Sage Journals and Project Muse included access

• Always take a look in close detail – see what might be on offer

• Funding – all out of existing subscriptions budget

Licenses

Access and Authentication

Access

The offer

• Promoting 4 resources

• Role of Alumni Office and promotional material

• Alumni and Learning Services web pages

• Increase in membership!

• Feedback from users

• Review JSTOR statistics

• Contact our up and coming leavers

• Track impact of using leavers process

• Possible use of Blackboard Community

Next steps…

Thanks for listening!