Transcript
PUBLIC SPEAKING
Kementerian Pendidikan NasionalBandung, 30 Juli 2011
LEBIH DEKATDENGAN
TAMU KITA
GEBI YANI BAWOLE
Learning Specialist
Keluarganya
Jl. Barito III A No. F-701 Komp. Masnaga – Jakamulya,
Bekasi SelatanPh. 021-82414443
Faculty of Communication, Padjadjaran University, Bandung
(Journalism)
SMA Negeri 2, Malang
SMP Negeri 1, Turen – Malang
SD Negeri Sejahtera - Bandung
Training Licenses
1994:Effective Speaking &Human RelationsDale Carnegie Training
1997:Fundamental LeadershipConferenceDale Carnegie Training
ISTJ ISFJ INFJ INTJ
ENFJESFJESTJ ENTJ
ENFPESFPESTP ENTP
INFPISFPISTP INTP
Applying logic
F
Looking at fact
T S
N
Considering People
Looking at larger picture
ESFJExtraverted Feeling with Sensing
• Konsentrasi pada data yang dikumpulkan melalui panca indra• Simpatik dan memutuskan sesuatu berdasarkan nilai pribadi
Solve a problem by
2001
: Myers Briggs Type Indicators (MBTI) Certification
2002:Six SecondEmotional QuotientCertification
Public Victory
Dependence
Independence
Interdependence
PRIVATEVICTORY1 2
3
4
5 6
7
Be Proactive Begin with the End in
Mind
Put First Things First
Think Win-Win
Seek First to Understand, Then to be Understood
Synergize
Sharpen theSaw
PUBLICVICTORY
20047 Habits For Higher of Effective People
Kelakuannya:
Tidak pernah puas dengan satu peran
Selamat
Datang DALAM PROGRAM
PUBLIC SPEAKING
WSJ: Motivational Systems survey of200 large company V.P.s
Consider the Challenge …
13% Other
44% Boring
40% Sleepy
3% Stimulating
KNOWLEDGEATTITUDE Negative
PositiveNarrow Broad
Tourists
TerroristsHostages
Learners
PEOPLE: Types of Trainees
WhenWhen
IncongruenIncongruen
ttVerbal
VocalVisual
Impact of Message
Dr. Albert Mehrabian, UCLA Professor10 year study of non-verbal communication
7%
38%55%
83% morethrough Eyes
Learning
Reading10%
Retention
20%Hearing
Retention
Seeingand
Listening53%
Retention
The Message?
The Message?
“You are the message.”––Roger Ailes
Be A Professional
Presenter
Preparation Who is my audience?
Purpose of my presentation? How will I open?
Major points to make? Supporting ideas and evidence?
Evidence Doubt
DemonstrationsExamplesFactsExhibitsAnalogiesTestimonialsStatistics DoubtEvidence
Defeats
Evidence Doubt
Evidence Doubt
DefeatsDemonstrationsExamplesFactsExhibitsAnalogiesTestimonialsStatistics
Preparation Who is my audience?
Purpose of my presentation? How will I open?
Major points to make? Supporting ideas and evidence?
How will I close?
Openings Startling statement Question Mystery statement Compliment Dramatic incident
© 2003 PT Dasindo Media
4
Fundamentals
Keys to Professional Presentations
Fundamentals Kenalilah materi Anda sedemikian baik
sampai merasa Andalah penciptanya Miliki perasaan positif mengenai tema
yang akan Anda presentasikan Proyeksikan nilai dan arti dari pesan
Anda kepada pendengar Anda
Fundamentals
Guidelines
Keys to Professional Presentations
Guidelines1. Buatlah catatan singkat 2. Jangan tulis presentasi Anda
kata demi kata 3. Jangan hafalkan presentasi Anda
kata demi kata4. Gunakan bukti
Guidelines1. Buatlah catatan singkat 2. Jangan tulis presentasi Anda
kata demi kata 3. Jangan hafalkan presentasi Anda
kata demi kata4. Gunakan bukti5. Kumpulkan lebih banyak informasi daripada yang
dapat Anda gunakan6. Latihlah presentasi Anda dengan cara
membicarakannya dengan seorang rekan Anda
Guidelines (cont’d)
7. Gunakan alat bantu visual8. Kendalikan rasa gugup dengan cara:
Menarik napas dalam-dalam beberapa kali Memberi semangat pada diri sendiri Melakukan aktivitas fisik
9. Jangan tiru orang lain; jadilah diri Anda sendiri
Fundamentals
Guidelines
Keys to Professional Presentations
Rapport
Rapport 1. Anggaplah Anda
mendapat kehormatan 2. Berikan penghargaan yang tulus 3. Sebutkan nama pendengar Anda 4. Rendahkan – jangan tinggikan – diri Anda5. Katakanlah “kita” atau “Anda” – jangan
“kalian/kamu” 6. Hindari berbicara dengan “wajah cemberut dan
suara mengomel”
Rapport (cont’d)
7. Berbicaralah sesuai minat pendengar8. Nikmati saat-saat Anda berbicara 9. Jangan minta maaf 10. Himbau motif yang mulia11. Terimalah kritikan
dengan lapang dada12. Jadilah “seorang baik yang terampil dalam
berbicara”
Pressure Situations
?
Pressure Situations Project professional posture Prepare positive messages Make your hands comfortable Keep eyes on questioner Use short, uncomplicated answers Respond thoughtfully and promptly
Q & AQ & A
Question & Answer Period Clarifies message Reinforces key points Exposes resistance Encourages audience interaction Provides opportunity to add evidence
Q&A Guidelines “We have (time) for questions ...” “Who has the first question?” Listen Repeat or paraphrase Respond
Q&A Guidelines “Who has the next question?” If no questions––state/answer own “Who has the final question?” Reiterate closing point
Q&A Guidelines Listen Rephrase: “Your question is …” or
“Question from … is …”
Respond Confirm “Have I answered your
question?”
to the person
Talk to the personTalk to the audience
Talk to the person
Listen Carefully Rephrase Check Answer Recheck
Answering Questions
Summarize in a few words Appeal to a nobler motive Propose a challenge Dramatize
Closings
Repeat the mostimportant point
Use motivatingstatement
Use a quotation Speak on a personal level
Closings
LET’S ROCK’N ROLLLET’S ROCK’N ROLL
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