Prepare for the next generation of User Interaction

PREPARE FOR THE NEXT GENERATION OF USERINTERACTION

Juan Staes

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“User experience

creates employee

engagement which has a

direct impact on your

bottom line”

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Focus op simplicity

“The best interface is no interface”Golden Krishna (Google)

UX =/= UI

Good Experience design isn’t good

screens, it’s good experiences

11 Wired on Lockitron

12 Lockitron First Generation

Lockitron 1.0 Actual Use

Embracing Typical Process

15 Lockitron 2nd Generation

Elegance and Efficiency

What is your UX recipe?

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The best interface is

NO interface

What if our forms just became a Q&A based chat…

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Time for a case…

Conventional view

Conversational View

What can organization do TODAY to embrace this unstoppable market trend? And Why?

Is your organization ready to answer a question when a bot asks for it?

Answer the questions using API Management

Answer the questions using API Management

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Hi Juan, seems that your are in the

Ghelamco Arena on the Delaware Event

Do you want to book your parking

expenses? I can do this for you.

Sure, ok.

You have parked 6 hours, which will cost 25 Euro. I will post 20 Euro to the expense, that’s the company

policy.

Expense is posted and sent to Jan for

approval

Jan asks to post the picture of the expense

Thank you. Expense is posted, no need to

bother Jan for approval.

Just a reminder: just text me ‘TAXI’ and I will call one for you.

Thanks, will do

XATI

Did you mean taxi?

ABOUT US

Domain Human Capital

Juan Staes

› Juan.staes@delawareconsulting.com

› +32 473 570 409

For more specifics on the digital workplace, we recommend session

Your Digital Workspace embraces SAPby Paul Belsack