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11
2
33
4
AGENDA
09:00
Welcome
11:10
Under the hood
09:10
Unleash the value of
your hybrid
MultiCloud
environments
12:00
IBM Garage
10:20
Open by design
12:20
Start your journey
with IBM Services
10:40
Networking break
12:40
Networking Lunch
55
6
Unleash the value of your hybrid MultiCloud environments
Anthony Butler| IBM MEA Cloud CTO
Johannesburg | 5 November 2019
7 © Copyright IBM Corporation 2019 6 November 2019 IBM Services7
The new normal is hybrid, multicloud and open
Sources: IDC Cloud Forecast; BCG & McKinsey
Multicloud use is everywhere…
…meaning firms need to reskill or find
specialized employees
Market leaders recognize their challenges:
94%of enterprises use a
mix of cloud models
67%of enterprises use
more than one public
cloud provider
67% consistency
of management
73% movement
between clouds
82%connectivity
between clouds
Private
clouds
Private
clouds
and SaaS
Dedicated
clouds
< >
Traditional
IT
8
Your path forward with cloud willenable your company as a leader
Position for the future
Innovate Speed to
Market
Discover Scale
Enable your agility and readiness
Efficiency Risk and
Security
Resiliency Lower Costs
Your customers demand better
experiences they expect
service and speed
Your competitors are now
cloud-native capable
they are innovating
and disrupting faster
Your stakeholders are
increasing expectations
they want technology
to meet business goals
99
Common challenges faced in the journey to cloud
“How can I think
differently and accelerate
the speed of innovation
at my company?”
“My business is not agile
enough because I have apps
my technical team says I can’t
change quickly.”
“Cloud management and
security is complicated with
multiple cloud applications,
providers and other IT
environments. How can I get
better visibility and control
to realize outcomes from
my cloud strategy?”
“Am I overpaying for
my existing infrastructure
investments and how can
I improve returns?”
Optimize IT to
accelerate digital
transformation.
Modernize applications
to increase agility.
Build cloud-native
applications to
accelerate innovation.
Manage IT to orchestrate
and simplify.
1010
1111
American Airlines embraced the multicloud opportunity
At the mercy
of Mother Nature
Customers expect
instant information
Customers demand control
in booking management
Management
of personal information
Challenge:
Peaks and valleys
in computing demand
Challenge:
Real-time
communications
Challenge:
Changing flights, baggage,
upgrades and so on
Challenge:
Connected systems
across multiple clouds
Solution:
Optimized IT
Solution:
Modernized applications
Solution:
Built cloud-native
Solution:
Simplified cloud
management
1212
American Airlines transformed booking withapp modernization and cloud-native development
Every client’s cloud journey is unique
Every IBM engagement is tailored
Cloud architecture
design
Cloud migration
Cloud modernization
Cloud application
development
and DevOps
Multicloud infrastructure
development
Multicloud management
services
IBM Garage™ MVP
MVP = minimum viable product
Cloud StrategyIT optimization and
cloud modernizationBuild cloud-native Manage IT
13 © Copyright IBM Corporation 2019 6 November 2019 IBM Services13
Cost
savings
Faster
development
Agile
culture
Improved
response times
American Airlines:Outcomes, lasting change, new operating model
“IBM was pivotal in helping us work
in a different way. I think we even
surprised ourselves on how fast
we could put the app into
customers’ hands.”
Jason Hobbs
Senior Manager, Application Development,
American Airlines
1414
Critical elements
to realizing
accelerated cloud
transformation
Secured
Realize greater
reliability and
continuous
updates to
match dynamic
environments
Hybrid
Work across
public,
private and
traditional
environments.
Multicloud
Adopt virtually
any and all
clouds that
are right for
your business
Open
Build once,
Deploy
anywhere
with
portability
Managed
Gain consistent
service-level support
across cloud
environments
14
1515
Redefining hybrid multicloud services with open technology
Cloud
90,000 experts
20-year promise
to open source
100,000 migrations
38 global studios
Security
Security built in
60 billion security
events managed
every day
Data
20,000 data
scientists, developers
and consultants
Industry
Depth in 20 industries
USD 6 billion spent
in R&D each year
Patent leader for 26
consecutive years
A leading provider of
enterprise cloud and AI
solutions
A leading provider of open
source solutions
1616
Business
requirements
Build on virtually any cloud
Improve visibility and
control across hybrid,
multicloud
Help ensure app and data
portability with no lock in
Optimize on the best-
fit cloud model and vendor
Business outcomes
Innovate faster with
greater agility
Create more insights
from data
Improve return on
investment (ROI) and
competitive edge
Modernize once, innovate-anywhere agility
Foundation Common Services | RHEL | OpenShift | Multi-cluster Management
Capabilities Application | Data | Integration | Automation | Management | Security
Expertise Cloud Strategy | Migration | Development | Management
AI | IBM Cloud Hyper Protect | IoT | Blockchain | Analytics | ML | QuantumAdvanced services
Infrastructure
World-class public cloudIaaS and advanced serviceson the IBM public cloud
Hybrid multicloud platformConsistent stack andmanagement for multicloud
IoT = Internet of Things, ML = machine learning, RHEL = Red Hat Enterprise Linux
On-
premises
Private IBM
Cloud
AWS Microsoft
Azure
Cloud
Edge
1717
Public Cloud
Private Cloud
Traditional
on-premises
IBM Services and Red Hat deliver critical muticloud connectivity
Traditional workloads
IBM + Red Hat AWS Microsoft Google
AWS Outposts
IBM Public Cloud
OpenShift optimizedAWS OpenShift Azure OpenShift Google Cloud OpenShift
Limited feature
support
Limited
connectivity in
storage/data
movement
Connectivity
confined to
Microsoft
products
↻Extensive multicloud
governance / mgmt.
Azure Stack Google Anthos
Limited
connectivity
Limited feature
support
Hyb
rid
Clo
ud
Multicloud
IBM Private Cloud
OpenShift optimized
1818
Building blocks that drive results
IBM Services forCloud Strategy
IBM Services forCloud Migration
IBM Services forCloud Development
IBM Services for Cloud Management
IBM Services + Red Hat
Enterprise cloud strategy
Cloud architecture design
Cloud security and compliance strategy
Cloud migration
Cloud modernization
Cloud application development and DevOps
Multicloud infrastructure development
Enterprise application integration
DevOps monitoringand management
Enterprise application management
Managed multicloudservices platform
Multicloud managementservices
Managed infrastructure-as-a-service
Cloud security and resiliency
1919
Cloud Pak for
Automation
Cloud Pak for
Applications
Cloud Pak
for Data
Cloud Pak for
Integration
Cloud Pak
for Multicloud
Management
Build, deploy and
run applicationsCollect, organize
and analyze data
Integrate
applications, data,
cloud services
and APIs
Transform business
processes,
decisions
and content
Multicloud visibility,
governance
and automation
Certifying more than
100 software products
on Red Hat
Optimized for
Red Hat OpenShift
Instant deployment
on IBM Cloud
Consistent
management - runs
on all public and
private clouds
Available on all architectures;
coming
to IBM Z in 4Q’19
We’re making IBM’s key software products cloud nativefor all clouds
19
Reduce manual
processes
up to 80%3
Reduce dev time
up to 84%1
Make data ready
for AI in hours
vs. days
Eliminate 33% of
integration costs2
Reduce IT op
expense by
up to 75%3
IBM Containerized
Software
IBM Containerized
Software
IBM Containerized
Software
IBM Containerized
Software
IBM Containerized
Software
On-premises Private Cloud IBM Public Cloud AWS Microsoft Azure Google Cloud Edge
Red Hat Openshift
2020
IBM’s hybrid multicloud platform
AutomationApplications Data IntegrationMulticloud
Management
20
ManagementStrategy Migration Development
On-premises Private
Cloud
IBM Public
Cloud
AWS Microsoft
Azure
Cloud
Edge
Services
Certified Offerings
Cloud Paks
Foundation
Infrastructure
Common Services
OpenShiftOpen Hybrid Multicloud Platform
Multi-cluster Management
RHEL
2121
In Summary: Accelerate Business Transformation with Cloud
• The new normal is hybrid, multicloud and
open
• Game-changing approaches
• Modernize once, innovate anywhere
agility
• Cloud Paks make certified software more
available on any cloud
• Services: Strategy, Modernization,
Development, Management
2222
Maximize investments with the right hybrid multicloudstrategy using the best open technology and platforms that scale
Nikitas RigosIBM Southern Africa – IS Sales Leader Southern Africa
24
25
20-30%Reduction in total cost of
ownership (TCO)
Enterprise cloud strategy:
Defines what success is for the business, evaluate cloud goals,
capture requirements, evaluate organization's cloud capability and
determine container value.
Cloud architecture design:
Defines an open technology framework aligned to business needs,
key cloud use cases, and hybrid and multicloud goals.
Assesses the current IT technology estate and future needs
to create an open, multicloud architecture design and
implementation roadmap.
Develops a common IT management blueprint.
Cloud security and compliance strategy:
Provides an end-to-end security assessment, risk evaluation
and compliance considerations for cloud technology, DevOps, and
process implementation and management.
IBM Services for Cloud Strategy
Helps connect cloud
strategy to business
strategy.
Benefits
Establish buy in for a
sustaining cloud road-map
that spans providers,
platforms, and
computing environments
IBM Garage methodology
accelerates strategy
development and helps
reduce risk
26
Up to 25%acceleration of migration
and modernization to hybrid
and multicloud platforms
Cloud Migration:
Assist clients migrate to multicloud environments
based on a differentiated method and toolkit
Allow clients to realize business potential, enhancing customer
experiences, and accelerating development and delivery of
workloads
Cloud Modernization:
End-to-end application transformation by Seamlessly migrating
existing infrastructure platforms to any cloud , by containerizing
them with Kubernetes and allowing the consumption of
microservices from IBM's cloud services catalog.
Building a foundation for hybrid cloud by Implementing a single
management model across the client’s on premises data center,
IBM Cloud, and even other clouds and allow to move seamlessly
between them
Allow clients to transform the culture to adopt new ways of
thinking, working and collaborating.
IBM Services for Cloud Migration and Modernization
Benefits
Up to 96% faster time
to stand up environments
Up to 60% improvement in
development and testing
times for applications
Increase IT agility and
flexibility using outcome-
based as-a-service models
Move existing workloads
and applications to the
right cloud
27
40-50%faster time to market than
traditional methods
Cloud Application Development and DevOps:
Co-create next generation digital capabilities with clients, to help
transform their application portfolio and reimagine businesses
using Cloud, Data and AI
Multicloud Infrastructure Development:
Deliver environments and platforms that are secure,
resilient, scalable, and open by design, on both IBM as
well as other clouds
Enterprise Application Integration:
Deploy enterprise application services infused with emerging
technologies and automation in a securely hosted
cloud environment
IBM Services for Cloud Development
Benefits
10-30% reduced operating
expenses
30-40% improved adoption
via continuous feedback and
value delivery
40-50% faster time to
market than traditional
methods
Five times greater revenue
for "great" apps compared to
"good” apps (*Forrester)
Quickly design,
build, and improve
applications for cloud at
scale with end-to-end
development services
from IBM
28
38%Of organizations have
the procedures and tools
to operate a multicloud
environment
DevOps monitoring and management: Flexible, Intuitive, Trusted & Professional managed services for
the hybrid multicloud
Enterprise application management:
Services supporting critical business processes automated
by industry-leading packaged applications
Management multicloud services platform:
Define Management services for a wide variety of multicloud
platforms including IBM and non-IBM public and private clouds,
Red Hat, traditional IT and more
Multicloud management services:
Management of Multicloud Estate - Transform, Deliver
and Operate
Managed infrastructure a-a-S:
Delivers hybrid cloud infrastructure in a managed as-a-service
model, including compute, networking, storage, backup,
facilities and network connectivity
IBM Services for Cloud Management
Benefits Support with data center,
network, security, and
overall services
management
Overarching governance
support as customers
connect the business to a
new set of IT environments
Help customers manage
multicloud environments
and orchestrate next-
generation enterprise
applications and new
custom builds,
alongside the legacy
and migrated
environments.
29
3030
Fearless in the face of uncertainty
Sheldon HandHead Security Software and Services; Southern Africa
32
To innovate and grow, businesses must move to the cloud and drive digital transformation
To prepare clients for
their hybrid cloud and
cognitive journey,
IT leaders need to…
• Understand security
responsibilities and
where to start
• Rationalize existing
security investments
to secure the cloud
• Comply with changing
regulatory mandates
• Secure access to cloud
workloads and data
• Develop ‘secure by design’
digital applications
• Maintain the privacy of new
customers and partners
• Manage policies across
distributed environments
• Detect and respond
to threats with
limited resources
of organizations are concerned about cloud security,
and are unable to accelerate their businesses fast enough
33
IBM uniquely
delivers
Global visibility and
industry expertise
Integrated products
and services
Leading analytics,
AI and orchestration
Every client is on their own unique security journey
What clients tell
us they need
Guidance
& Wisdom
Tools &
Resources
Clarity
& Action
34
Where are you on your journey?
Ad-hoc
5
Optimized4
Managed3
Defined
Repeatable
35
Three key areas to secure the hybrid multicloud platform35
3. THREAT MANAGEMENTHelp clients extend their security visibility, threat
detection and response to cloud with new Red Hat
specific integrations, content, and managed services
1. STRATEGY AND RISKHelp clients build a cloud security
strategy and adoption roadmap for Red
Hat and our Hybrid Cloud stack
2. DIGITAL TRUSTHelp clients protect cloud data and
users with offerings that deploy on and
integrate with the fabric of the cloud
3636
37
Open by Design
Anthony Butler | IBM MEA Cloud CTO
Quentin Geldenhuys | Red Hat CTO Sub Saharan Africa
Johannesburg | 5 November 2019
38
Linux is the foundation for open. Red Hat is the leader.
of public cloud
apps run on Linux
54% #1most used platform for
development today
71% paid market share is Red Hat Enterprise Linux
of container
hosts are Linux
79%
#2 contributor to kubernetes open source
39
IBM Cloud / July 2019 / © 2019 IBM Corporation
Selected by leaders across every industry
of telcos in the
Fortune Global 500
rely on Red Hat.
of airlines in
the Fortune
Global 500 rely
on Red Hat.
100% 100%of commercial
banks in the
Fortune Global
500 rely on
Red Hat.
100%of healthcare
companies
in the Fortune
Global 500 rely
on Red Hat.
100%of U.S. executive
departments
rely on Red Hat.
100%
40
40Think 2018 / DOC ID / Month XX, 2018 / © 2018 IBM Corporation
Expertise
Infrastructure
Advise on cloud | Build for cloud | Move to cloud | Manage on cloud
Optimize on the best fit
cloud model and vendor
Ensure app & data
portability with no lock in
Build with the latest
tech on any cloud
Improve visibility & control
across hybrid, multicloud
Business
Requirements
Advanced Services AI | Hyper Protect | IoT | Blockchain | Analytics | ML | Quantum
A next generation platform for a multicloud world
Improve ROI and
competitive edge
Innovate faster with
greater agility
Create more
insights from data
Business
OutcomesWorld-class public cloud
IaaS & advanced services on IBM’s
public cloud
Hybrid multicloud platform
Consistent stack and management
for multicloud
Capabilities Application | Data | Integration | Automation | Management | Security
Foundation Common Services | RHEL | RH OpenShift | Multi-cluster Management
SystemsIBM Public
Cloud
AWS Azure Google Edge Private
41
IBM Cloud / July 2019 / © 2019 IBM Corporation
Foundation – Hybrid Multicloud
• Virtualization to bridge legacy to
the cloud
• Common services for
consistency and compliance
• Deployable as untethered
private cloud, on premises
• Support for multiple open
standards across hybrid
Infrastructure
Foundation Common Services | RHEL | RH OpenShift | Multi-cluster Management
SystemsIBM Public
Cloud
AWS Azure Google Edge Private
Move freely, optimize for cost savings
Modernize once,Avoid recoding expense
Innovate anywherewith anyone’s technology
• OpenShift Kubernetes platform
for portability
• Choice of more cloud vendors
and infrastructure
42
Expertise – Ecosystem
An extensive ecosystem built on open source and open standards accelerate innovation.
43
IBM Cloud / July 2019 / © 2019 IBM Corporation
44
Cape Town
DATE: November 19, 2019
TIME: 08h30 - 17h30
LOCATION: Century City Conference
Centre, No. 4 Energy Ln, Century City, Cape
Town, 7446
Johannesburg
DATE: November 21, 2019
TIME: 08h30 – 17h30
LOCATION: Gallagher Convention Centre
19 Richards Dr, Halfway House, Midrand,
1685
4545
4646
Q & A
46
4747
48
Video: IBM_ Problems Inspire Us [720p]
49
AGENDA
09:00
Welcome
11:10
Under the hood
09:10
Unleash the value of
your hybrid
MultiCloud
environments
12:00
IBM Garage
10:20
Open by design
12:20
Start your journey
with IBM Services
10:40
Networking break
12:40
Networking Lunch
5050
DividerUnder the hoodThe Cloud you pick matters in how you can scale, secure, modernize and get the most out of your plan
5151
IBM GarageThe speed of a start up at the scale of
an enterprise
IBM Garage
We IBM view the Garage as a product itself.
The Garage method includes design and development practices refined over the last
10 years, and also leverages a family of assets and pre-built tools used to accelerate
innovation. We are continually working to refine the tools in our Garage.
The Garage must be part of a connected ecosystem.
IBM Garage
IBM Garage is a productThe speed of a start up at the scale of an enterprise
IBM Garage
feels more Laboratory
access to kit
where engineers take things apart
it's where the Distinguished play
food and beverage
where we host
entertain
collaborate
it's socially outfitted
where we discuss
welcome ideas
build on them
and it's where we work
it's where we build
it's where we're allowed to fail
it's where we transform
54
54
Garage Environments
IBM Garage
Garage Engagement ModelThe Phases of our model will form the basis of each engagement.
55
IBM Garage
SpeedToValue
IBM Garage
De-riskInnovationCo-creating the right MVP
quickly reduces the fear to try,
the cost of change and the
threat to be disrupted. This
approach allows you to take on
enterprise scale innovation with
confidence.
Innovation does not happen in isolation. The
IBM Garage leverages an ecosystem that
connects people, methods, technologies and
ideas across global garages.
The value of the IBM network is yours.
IBM Garage
The Garage Ecosystem
IBM Garage
The Garage Ecosystem
This engagement included:
• Executive digital strategy coaching
• Studio design, build and training
• Studio innovation operating model
• Onboarding journeys and concepts
• Service design
• Service build
• Brand positioning
• Marketing strategy
• Channel planning
• Launch strategy and campaign support
12 months of awesome from
IX South Africa & Pakistan
Changing the way banking is done in Pakistan.Whilst keeping traditional banks relevant in a world of mobile money.
Context:
This case study is part of a digital reinvention transformation to
position UBL, the second largest bank in Pakistan, as a
customer experience innovation leader using the IBM Garage
approach.
6
1
01Start everythingwith empathy
Use design thinking to identify
and prioritize customer needs,
use cases and data driven
insights to ensure solutions
are drive business value.
02Be obsessive about data driven insights
Throw out what you “think”
and obsess about what you
know (through big data, little
data and every other kind of
data).
03Make alignment mandatory
IT and business need to
mutually agree on priorities.
The only way to do this is to
rally and excite everyone in
the organization on the North
Star - The End State - What
Good Looks like.
04Roll up your sleeves
Everyone in the organization
must evaluate how they work
and be ready for real change.
05Executives at the table
Senior leadership buy in,
support, and participation is
critical for driving change and
innovation.
Avoiding speed bumps
IBM GARAGE
Lessons learned…
06Go bigincrementally
Use cases should always be
centered upon critical
business challenges with
innovative ideas that help
drive differentiated
experiences and
capabilities…Think big! Then
bigger!
07Let the end user settle the debates
Innovating quick means
constantly validating with the
customer. Quick and iterative
customer feedback means that
your solution will drive value
instead of doing innovation for
innovation’s sakes.
08Use a stick but mostly a carrot
Define a governance model
and structure to reward good
collaborative behavior. A well
defined governance model will
serve as a mechanism for
driving organic digital maturity
within your organization.
09Plan for production and scale
Production deployment
planning must be done from
the start to ensure long term
success.
10Co-locate to talk & walk faster
Innovation requires
partnership. To innovate faster
be in the same room, more!
Avoiding speed bumps
IBM GARAGE
Lessons learned…
6363
64
Start your journey with IBM Services
Bishu Panigrahi | Managing Partner
Key Activities
Work Streams
Journey to Cloud Workshop
© 2018 IBM Corporation
Art
ifa
cts
/ D
eliv
era
ble
s
Understand the
Current State
Assess the
Current State
Create
Options
Develop the
Course of Action
Create the
Plan
Ke
yA
ctivitie
s
High-level Architecture &
Gap Analysis
Cost Benchmarking
Current Portfolio
Summary
Current Cost Baseline
Cloud Service Models &
Deployment Options
Portfolio Dispositions &
Prioritization
Cost vs. Benefit
Analysis
Key Initiatives
Summary
Cloud Enablement
Roadmap
Current Operating
Model
0.0
1.0
2.0
3.0
4.0
5.0
2.1. Serv iceArchitecture & Design
2.2. Configuration &Version Management
2.3. ReleaseDevelopment
2.4. API & Integrationmanagement
2.5. Release Testing &Integration QA
2.6. Release Packaging& Deployment
Continuous Release Lifecycle Management
3 Years Today
Operating Model
Maturity
Operating Model Focus
Areas
Target Operating
Model Blueprint
Portfolio Analysis &
Architecture Design
Target Operating Model
Design
Cost vs. Benefits
Analysis
Transformation & Target
Cost Estimation
244 Current Applicat ions in
Cloud affinity analysis
Decision Framework
C
B
A
21 Migrate to Cloud (Re- instal l)
1 Migrate to Cloud (Re-Plat form)
13 Migrate to Cloud (Rapid)
22
45Modernize to Cloud
(Replace with SaaS)
Modernize to Cloud (Re-architect, Transform)
17Consolidate
(Retire after merge / migrate)
17Retire
(Ret ire af ter archive)
Keep (Non- Cloud)
128
Of f-Premises, Public (Mul ti-tenant)
0
Of f-Premises,
Dedicated
(Single Tenant)
On-Premises, Private
(Single Tenant )
Cloud I nfrastructure
Non- Cloud Infrastructure
3
Of f-Premise, Managed Service
55
On-Premise, Non-
Cloud
24
68
60
Sa aS
PaaS
IaaS
148 COTS
62 Cu stom
55
26 Retain on Cloud (SaaS + Hybrid)
26SaaS + Hosted
Managed Service
Keep (Managed Service)3
8 Appliances + Desktop Apps
Extend for Hybrid Cloud
No n-Cloud I nfrastructure
24
Extend for Hybrid
Cl oud
Hybrid
Cloud Service Models
Financial Scenarios &
Simulations
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