Patrick Steyart, Discovery Kanban - канбан открытий

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1

Discovery Kanban

Managing knowledge work as an enabler to innovation and changeLean Kanban Russia, Oct 2015

© Patrick Steyaert, 2015

2

Is this Lean?

© Patrick Steyaert, 2015

Episodicimprovem

ent

Normaldailywork

Normaldailywork

Normaldailywork

Normaldailywork

issue

change

3

This is Lean!

Improvement as part of normal daily management

© Patrick Steyaert, 2015

Work

Improvement

4

Is this Lean?

Episodicinnovation

Work Work Work Work

idea

new

product/serv

ice/business

model

© Patrick Steyaert, 2015

5

This is Lean!

© Patrick Steyaert, 2015

Innovation as part of the daily work

Work

Innovation

6© Patrick Steyaert, 2015

7

A glue that does not stick

© Patrick Steyaert, 2015

8

The entrepreneur’s perspective - Path creation

Solution looking for a

problem

Looking for a fitting

problemProblem/

Solution fit

hunches options commitments

Path Dependence and CreationGarud, Raghu, Karnøe, Peter

© Patrick Steyaert, 2015

De-framing Transformation Mobilization

9

The organization’s perspective - Path dependence

© Patrick Steyaert, 2015

The Hidden Dynamics of Path Dependence,

Georg Schreyogg & Jorg Sydow, Eds.

Emerging path

Varie

ty o

f opt

ions

Problems looking for a

solution

Looking for a fitting

solutionProblem/

Solution fit

Pre-formation Formation Lock-inhunches options commitments

10

Commitment Uncertainty

© Patrick Steyaert, 2015

Contradiction

11

Dynamic capabilities

Ensuring sufficient options

Fast learning and decision cycles

Attention to weak signals

© Patrick Steyaert, 2015

Capabilities to overstep the contradiction between commitment and uncertainty

12

Discovery Kanban

© Patrick Steyaert, 2015

Learn

Grow

Deliver

13

Deliver

© Patrick Steyaert, 2015

Inbound – exploring options

Outbound – meeting commitmentsInventory

• Need• Opportunity

The end-to-end value stream • Output results

14

Ensure sufficient options

© Patrick Steyaert, 2015

Inbound Outbound

Need Concept

Continue

Abandon

Specification Elaborate Develop Verify

Ready to start

Upstream kanbanOptions

Downstream kanbanCommitments

Inbound

Outbound

Inventory

Minimum option limits to ensure that sufficient

options are available

>5 >8

Maximum WIP limits to ensure

flow of work

5 4 6

15

1st order (work) flow

2nd order (information) flow

… there’s also feedback loops …

© Patrick Steyaert, 2015

feedforward

feedback

work

16

Learn

© Patrick Steyaert, 2015

Decide

Observe

Check

PlanOrient

Do1st order (work) flow

Act

O-O-D-A: Decision making

PDCA: Validated learning

AdjustDecision and learning loops

17

Fast decision and learning loops

© Patrick Steyaert, 2015

Decision making Hypothesis Experimentation

Observe Orient

Continue

Abandon

Decide Act Plan Do Check Adjust

Observation kanbanO-O-D-A

Experiment kanbanPDCA

HypothesisWe believe that

<Building this feature>/<Implementing this technology>/<Adopting this practice>

Will achieve <this outcome>We will know we are successful when we see

<this signal or measurable result>

Experiments

Observations

5 4 655 6 88

18

… there’s also weak signals …

© Patrick Steyaert, 2015

Every movie the company makes starts out "ugly”; ill-defined ideas need protection the most, lest they die too young.- Pixar president Ed Catmull

We think we see ourselves and the world as they really are, but we're

actually missing a whole lot.- Christopher Chabris and Daniel

Simons

19

Grow

© Patrick Steyaert, 2015

Pay attention to weak signals

Solution looking for a

problem

Looking for a fitting

problemProblem/

Solution fit

Problems looking for a

solution

Looking for a fitting

solutionProblem/

Solution fit

20

Attention to weak signals

© Patrick Steyaert, 2015

Weak signals Seeking fit Fit/lock-in

Ugly babies

(Invisible) gorillastransformation

formation

Glue that does not

stick

Solutions looking

for a problem

Emergent

market

Glue on a board

Post-it™

Problems looking

for a solution

21

Visualizing innovation

© Patrick Steyaert, 2015

Weak signals Seeking fit Fit/lock-in

Ugly babies

(invisible) gorilla’s

(Trans-)formation

Observations Hypothesis Experiments

OutboundInbound

Learn

Grow

Deliver

22

More than visualization

© Patrick Steyaert, 2015

Fast decision cycles by limiting

decisions in progress

Fast learning cycles by limiting experiments in

progress

Ensuring sufficient options

by minimum limits

Smooth flow of work by limiting work in progress

23

Summary

© Patrick Steyaert, 2015

Dynamics capabilities

Contradiction

Discovery Kanban

24

This is Lean!

© Patrick Steyaert, 2015

Innovation as part of the daily work

Deliver value

Create new

value

25

Reach outpatrick.steyaert@okaloa.com@PatrickSteyaertwww.discovery-kanban.com

© Patrick Steyaert, 2015

Discovery canvas

© Patrick Steyaert, 2015

Decision making Hypothesis ExperimentationObserve Orient

Continue

Abandon

Decide Act Plan Do Check Adjust

Weak signals Seeking fit Fit/lock-in

Ugly babies

(Invisible) gorillas(Trans-) formation

Inbound OutboundNeed Concept

Continue

Abandon

Specification Elaborate Develop Verify

Ready to start

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