Part Two: Organizational Domains and Considerations Defining and Applying Cultural Competence for Kansas SPF-SIG Prevention Programs and Services.

Part Two: Organizational Domains and Considerations

Defining and Applying Cultural Competence for Kansas SPF-SIG Prevention Programs and

Services

Organizational Cultural Competence

• Behaviors + Attitudes + Policies = Effectiveness in cross-cultural situations

• Cultural competence affects substance abuse prevention outcomes positively = Reduction of substance use and abuse across diverse populations

2

Seven Domains of Cultural Competence

1. Organizational Values2. Governance3. Planning, Monitoring, and Evaluation4. Communication5. Staff and Volunteer Development6. Organizational Infrastructure7. Prevention Services, Activities, Strategies,

and Interventions04/18/23 3

Components of a Cultural Competence Action Plan

• Identified organizational domains (focus areas)• Key leverage points (that is, high benefit or

critical actions) to address or make the most difference in areas of focus

• Necessary resources• Individuals responsible• Completion date*Refer to the Cultural Competence Planning Guide

04/18/23 4

Domain One

Organizational Values: An organization’s perspective and attitudes regarding the worth and importance of cultural competence, and it’s commitment to providing culturally

competent services.• Leadership, Investment, and Documentation• Information/Data Relevant to Cultural Competence• Organizational Flexibility• Evaluation

04/18/23 5

Domain Two

Governance: The goal-setting, policy-making, and other oversight vehicles and organization uses to help ensure the delivery of cultural ly competence services, supports, and

activities.• Community Involvement and Accountability• Board Development• Policies

04/18/23 6

Domain Three

Planning, Monitoring, and Evaluation: The mechanisms and processes used for a) long and short-term policy,

programmatic, and operational cultural competence planning that is informed by internal and external

consumers; and b) the systems and activities needed to proactively track and assess an organization’s level of

cultural competence.• Client, Community, and Staff Input• Plans and Implementation• Collection and Use of Cultural Competence-Related

Information/Data

04/18/23 7

Domain Four

Communication: The exchange of information between the organization/providers and the clients/population, and

internally among staff, in ways that promote cultural competence.

• Understanding of Different Communication Needs and Styles of Service

• Culturally Competent Oral Communication• Culturally Competent Written/Other Communication• Communication with Community• Intra-Organizational Communication

04/18/23 8

Domain Five

Staff Development: An organization’s efforts to ensure staff and other service providers have the requisite knowledge,

attitudes, and skills for delivering culturally competent services.

• Training Commitment• Training Content• Staff Performance

04/18/23 9

Domain Six

Organizational Infrastructure: The organizational resources required to deliver or facilitate delivery of culturally

competent activities.• Financial/Budget• Staffing• Technology• Physical Facility/Environment• Linkages

04/18/23 10

Domain Seven

Prevention Services, Activities, Strategies, and Interventions: An organization’s delivery or facilitation of evidence-based

prevention services in culturally competent manner.• Community/Population Input• Needs Assessment• Program Planning• Program, Practice, Intervention, Strategy, Policy Selection and

Implementation• Evaluation

04/18/23 11

Next Steps:• Module One: Exploring and Defining Diversity (posted

3/26/10)• Module Two: Organizational /Coalition Processes

(posted 4/2/10)• Action Planning Tool for Identifying Priority Areas and

Leverage Points (posted 4/2/10)• Module Three: Inclusivity in Community Planning and

Prevention Programming (posted 4/9/10)• Review of process and resources during Individual TA

Calls (scheduled for 4/14/10 - 4/15/10 and 5/12/10 – 5/13/10)

• Submission of action plan (due 5/21/10)