Overcoming Global Talent Shifts with RPO 3.0
Post on 22-Jan-2018
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The Evolving RPO Value Proposition
OVERCOMING GLOBAL TALENT SHIFTS
WITH RPO 3.0
#talentmindset
@cielotalent
1WE BECOME YOU™
INTRODUCTIONS
PAUL DALEY
Senior Vice President
Asia Pacific
KUMAR BHAYA
Client Solutions Director
Asia Pacific
THE WORLD IS
CHANGING.
TALENT ACQUISITION
MUST RESPOND
3WE BECOME YOU™
ECONOMIC SHIFT
The gap between the growth in demand and the growth in supply of talent
Source: Global Talent 2021: Towers Watson/Oxford Economics (2012)
Deficit
Surplus
Broad Balance
4WE BECOME YOU™
DEMOGRAPHIC SHIFT
Growing, younger workforce in emerging markets.
Shrinking, older population in developed markets.
5WE BECOME YOU™
DEMOGRAPHIC SHIFT
Changing nature of employment
Source: Willis Towers Watson 2016 Global Talent Management and Rewards Study
25%Globally
Growth in share of
non-employee talent
expected over the
next three years
59%Singapore
24%Globally
Of all managers say
they manage at least
one contingent worker
on their team
20%Singapore
54%Globally
Of companies report
using more nonemployee
talent due to technology
now or in three years
61%Singapore
6WE BECOME YOU™
TECHNOLOGY SHIFT
10 Jobs Likely to Be Replaced by Robots by 2025
1. Accountants
2. Paralegals / Legal Assistants
3. Bank Tellers & Loan Officers
4. Financial Analysts
5. Insurance Agents
6. Farmers
7. Taxi Drivers
8. Journalists
9. Food Retail Workers
10.Manufacturing Workers
7WE BECOME YOU™
NOW IS THE TIME TO ACT
Top Five Imperatives for HR Functions
8WE BECOME YOU™
NOW IS THE TIME TO ACT
Two Fundamental Options – Build or Buy
RECRUITMENT
PROCESS
OUTSOURCING
10WE BECOME YOU™
DEFINING RPOPartnering with an expert to design and execute
a customized process that delivers exceptional
business results. Working together collaboratively
and seamlessly to transform your organization’s
approach to talent acquisition.
RPO Market Size and Growth
US$ billion
11WE BECOME YOU™
EVOLUTION OF RPO SOLUTIONS
Core recruitment with ATS
• Process Efficiency
• Homogenous roles
• Fill reqs quickly at low cost
• Basic Metrics & Reporting
RPO 1.0 plus a CRM
• Agility & flexibility
• Reduced early stage attrition
• Employer Brand
• Basic value-adds:
• Talent communities
• Operational workforce planning
• Basic analytics
• Niche Talent
RPO 2.0 plus RPA and AI
• Alignment of workforce planning
to overall business strategy
• Total Talent Acquisition
• Focus on Candidate Experience
• Quality of Hire linked to
performance
• Comprehensive value-adds:
• Employer Brand
• Strategic workforce planning
• Demand management
• Predictive analytics
• Post-offer Support
• Exit Interviews
• Outplacement
THE INTEGRAL ROLE
OF TECHNOLOGY
13WE BECOME YOU™
ADVANCED ANALYTICS
From Descriptive to Predictive and onto Prescriptive
RPO 2.0 ANSWERS
• Type, source, quality and cost of talent
• Time for which talent is required
RPO 3.0 ANSWERS
• Which is the best option: a permanent hire in the U.S., a
freelancer from China or an internal shift from Germany?
• Quality of hire scores based on parameter correlation
• Likelihood of attrition in the next 6 to 12 months
14WE BECOME YOU™
TALENT ACQUISITION TECH ECOSYSTEM
15WE BECOME YOU™
TA TECHNOLOGY ECOSYSTEM WITH CIELOComplete | Integrated | Optimized
16WE BECOME YOU™
Talent Attraction
• Employer Branding
• Recruitment Advertising
• Sourcing
• Job Posting
• Referrals
• Etc.
Engagement
• Outbound Calling
• Light Skills Assessment
• Impression Center
• Etc.
Initial Matching
• Resume Screening
• Phone Screens
• Culture-match Assessment
Selection
• Hiring Manager Interviews
• Skills Assessment
Offer & Accept
• Contract Negotiation
• Offer Agreement
• Administrative Execution
Pre-employment
• Legal & Compliance
• Background Screening
• Verifications
• Candidate Enculturation
RECRUITMENT PROCESS
Opportunity for Automation
HIGH (15%)
•Automated Sourcing
•Programmatic job distribution
MEDIUM (5%)
•Chatbots
•Content Library
•Minimum qualification
•Assisted AI for smart outreach
V. HIGH (10%)
•Machine Learning-based Semantic Matching
•Video & Voice screens
•AI-based Assessments
•NLP for machine processing of media
MEDIUM (10%)
•Automated Interview Scheduling
•Computational Hiring Assistance
•AI-based Assessments
MEDIUM (5%)
•AI-based Negotiations
•Automated offers/contracts
HIGH (5%)
•Automated Check Process Workflow
Auto
mation O
pport
unitie
sP
rocess P
oin
tsLik
elihood to A
uto
mate
(Industr
y A
doption %
)
REALIZING RPO 3.0SIX TIPS TO BENEFIT FASTER
24WE BECOME YOU™
THANK YOU AND Q&A
Get the report that tells you
how the new generation of
RPO will lead to success in
an ever-changing world.
Visit cielotalent.com/resources
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