Operational Excellence: A Strategic Enterprise Enabler

Operational Excellence: A Strategic Enterprise Enabler

Razwan Chaudary Saudi Aramco Organizational Consuting Dept. (OCD) Lean Six Sigma Division

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OE equips you to respond to the future…

“The best way to predict the future is… to create it.” Peter Drucker

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Behavior principles impact business outcomes

Principle Categories:

1. Divine guidance to promote:

Equity and justice

2. Universal natural laws based upon reason and

experience to promote:

Execution efficiency & performance

The closer our actual behavior align with our ideals… the greater the likelihood of predicting desired results

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Planning your roadmap for successful business outcomes

•  Identify critical few measurable strategic value drivers or ‘Breakthrough’ goals

•  Align and enable the enterprise towards value creation

•  Measure performance at all levels

Six Sigma Philosophy lesson 101 You can’t manage what you can’t measure…

+ If you can’t measure it, you don’t know it

+ If you don’t know it, you can’t control it.

+ If you can’t control it, you are at the mercy of chance!!!

= unpredictable outcomes

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Designing your OE framework to deliver your ‘strategic breakthrough goals’

‘X’ Matrix

Ref: Philip Holt

Strategic Objectives Achieved

Standardize Breakthrough objectives into daily Mgt

when achieved

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Establishing clear connection between culture, behavior, systems and results

Leadership Behaviors

OE Framework

Ref:Shigeo Shingo

Ref: R.Chaudary

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Cascading Goals (Hoshin Kanri) Performance Reviews

Ref: Hoshin Kanri Model

Cascading goals and managing towards a ‘high performance culture’

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Bringing it all together and sustainability

Sustainability Active Strategy

Ref: Covidien’s OpEx Management Framework

Ref:Shigeo Shingo

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Being able to predict the future…

…allows you to change

before you need to (Jack Welch)

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Contact: raz_chaudary@hotmail.com