Office of the Vice President - wiu.edu · Personnel in the Office of the Vice President for Quad Cities and Planning Joseph Rives, Vice President for Quad Cities and Planning Debbie
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Office of the Vice
President Fiscal Year Report and Future PlanningPRESENTED BY: DEBBIE KEPPLE-MAMROS AND NICKY FRIEDRICHSEN
Personnel in the Office of the Vice
President for Quad Cities and Planning
Joseph Rives, Vice President for Quad Cities and Planning
Debbie Kepple-Mamros, Assistant to the Vice President for Quad Cities
and Planning
Nicky Friedrichsen, Administrative Aide
Alison McGaughey, Public Information Specialist
Personnel in the Office of the Vice
President for Quad Cities and Planning
Student Workers in the Office of the Vice
President for Quad Cities and Planning
Goals of the Presentation
Highlight our efforts to promote the campus goals, strategic plan goals
and the goals of the PEI
Describe our FY18 accomplishments
Sets goals and priorities for FY19
FY18 Balance Scorecard Goals
Support Growth
Stabilize Enrollment
Support Mentoring
Increase Community Awareness and Engagement
Support Community and Economic Development
Engage External Organizations
Support University Planning
Support Diversity and Internationalization
Increase Efficiency
Reduce Reliance on State Funding
Increase Business Acumen
Combining of Goals
Some goals have been combined due to a singular action affecting two or more goals
These results led to six larger goals for FY 18:
Increase Enrollment of Freshmen, Transfers and Graduate Students
Support Mentoring
Support Efforts to Increase Community Awareness, Engagement, and Development
Support University Planning
Support Diversity and Internationalization
Increase Efficiency and Reduce Reliance on State Funding
Increase Enrollment of Freshmen,
Transfers and Graduate Students
Continually monitor and improve campus guest relations
Employ 5 students workers who work the main switchboard phone in
Riverfront Hall, the OVP, and now QCC Admissions desk on Saturdays
The switchboard was covered 95% of the time between 8am-4:30pm
Riverfront Hall desk was covered 70% of the time
Nicky Working the Switchboard in
Office of the Vice President
Our Newest Student Worker Jennifer
Increase Enrollment of Freshmen,
Transfers and Graduate Students
WIU’s participation in the HLC Persistence and Completion Academy
Assessment of the Learning Assistants Pilot
OVP staff have been central to the planning of the series of summits the PEI has held across the state
In FY 17, 28 summits were planned and executed with attendance of 273 people
In FY 18, 21 summits were held with a total of 86 participants plus an LEJA open house with 50+ in attendance
Several more are in the works including 2 LEJA open houses in Qunicy
As a direct result of summits, we do expect to see an increase in enrollment in Fall 2018
LEJA Open House
LEJA Open House
Support Mentoring
High impact student worker assignments
We encourage student workers to take on projects and tasks that relate to their
major or career goals
Help with necessary day-to-day tasks of the office
100% of student workers were given advice on their resume
Support Mentoring
In FY 17, one staff member served as a mentor
In FY 18, that has increased to two staff members
Encouraged student workers to become unofficial mentors or to take on
leadership roles in clubs
2 of 4 student workers are fulfilling this role in FY 18
Support Efforts to Increase Community
Awareness, Engagement, and Development
Hosted a number of events on campus and attend events hosted by
partner organizations
In FY 17, we hosted 68 events and attended 4 off campus events
In FY 18, we have a goal of hosting 75 events on campus
So far in FY 18 we have hosted or attended 52 events, and have another 14
already planned
High School Summit Invitation
Support Efforts to Increase Community
Awareness, Engagement, and
Development
Host successful events primarily utilizing student workers
Requires hiring of capable and mature student workers who are willing to
be trained in events planning
In FY 17, we had 1 out of 4 student workers trained in events planning
This fiscal year we have 2 student workers who are trained
Jenny and Nicky Catering for Event
Solar Eclipse Party in the VP Suite
Convocation Ceremony
Founders’ Day 2017
One of our Biggest Events:
Fall Graduation Reception
Fall 2017 Graduation Reception
Dr. Rives with the Student Workers
Support Efforts to Increase Community
Awareness, Engagement, and
Development
Participated in the President’s Executive Institute and help plan community
and economic development summits
Of the 21 summits this year, four of them have been community and economic
development summits
One other way we have helped support community awareness is through our
involvement in the Bix 7
Bix Brady Street Sprint Team - 2017
Bix Face of Determination
Bix 7 Expo
United Way’s Day of Caring
Support University Planning
Led the HLC Persistence and Completion Academy to successful
completion
Participating in Social Responsibility Task Force
Support Dr. Rives as he leads the effort to craft the next 10-year strategic
plan
Staff and student workers in OVP research and complete data for the vice
president’s Annual Performance Report
Update university dashboard with more contemporary graphics.
Created Gas Gauge as First Step
Supported Diversity
Maintaining membership in groups that promote diversity or represent a
diverse or minority population
In FY 17, we maintained relationships with 7 such groups
Some of those groups are Quad Cities Hispanic Chamber of Commerce, The
Figge Art Museum, Viva Quad Cities, and QCAD among others
In FY 18, we added 3 additional groups including YWCA of the Quad Cities
We expect to maintain a connection with 10 diverse groups in the
community
Proud Sponsor of the Hispanic
Chamber’s Holiday Fiesta
The Big Picture
Increase Efficiency and Reduce
Reliance on State Funding
Worked with Student Services and uTech to obtain our own credit card
machine that allowed us to accept credit card payments for our
bookstore purchases
Worked with Student Services to established a deposit-only bank account
that allows us to take cash payments for tuition and fees
The goal was both efficiency and convenience for students (customer service)
Has proved very popular. Cash receipts this year are in the range of a quarter
million dollars.
Increase Efficiency and Reduce
Reliance on State Funding
Promoting series of professional development sessions for faculty and staff
In FY 17 we hosted 1 professional development lunch-n-learn
Goal is to host 5 per year
To date in FY 18, we have completed 4, and have two more planned.
Increase Efficiency and Reduce
Reliance on State Funding
Maintaining office supply and toner orders at adequate levels while
reducing over-ordering, duplicate ordering, and stockpiling
In FY 17, $16,530.36 was spent on supplies and toner
To date this fiscal year, $9,884.51 have been spent
We have spent more this year than we have spent on office supplies in the first
half of any fiscal year since Quad Cities Complex was opened
Because we are tracking this we were able to address the issue and bring it
under control
Increase Efficiency and Reduce
Reliance on State Funding
Toner and Office Supplies
Increase Efficiency and Reduce
Reliance on State Funding
Effort to schedule and support the Vice President’s meetings with external
constituents
Meetings are set up systematically with priority given to those that help
maintain the campus’s and university’s connection to the region
Important for current and future funding requests
Dr. Rives Travel Schedule
And while the VP is travelling…
We support the whole administrative team
And keep things running smoothly
And make sure morale is high
FY 19 Goals
Increase Enrollment of Freshmen, Transfers and Graduate Students
Support Mentoring
Increase Community Awareness and Engagement
Support University Planning
Support Diversity and Internationalization
Increase Efficiency
Increase Enrollment of Freshmen,
Transfers and Graduate Students
Maintain switchboard coverage at 97%
Increase Riverfront Hall coverage to 80%
Hope to increase RH coverage to 85% the following year
Increase Enrollment of Freshmen,
Transfers and Graduate Students
Continue to assess and support the Learning Assistants Pilot
Hope to see an increase in the 1-year retention rate of students who participate
by 1% per year
67.5% is the goal for the 2017 cohort
Will be tracking this goal to its conclusion over 3 years
The 3 year goal is to increase retention of engineering students to 68.9%
Increase Enrollment of Freshmen,
Transfers and Graduate Students
Plain to maintain number of summits per fiscal year between 20 and 30
Need to increase our attendance
Our 1 year attendance goal is an average of 8 people per summit
Increase Enrollment of Freshmen,
Transfers and Graduate Students
Research shows that students who have a job on campus retain at a
much higher rate than other students
There are many student worker positions that remain unfilled
Our goal is to have student workers host a student worker table at
orientations
We hope the student workers will be able to speak to 50 students per
semester about student work and increase applications for campus jobs
Support Mentoring
Intend to continue to have 100% of our student workers take on projects
Goal to have 2 of the three people in the OVP serve as official mentors
and for all student workers to serve in leadership positions in a club
Work closely with CITR in order to implement Building Connections
Mentoring technology for QC Campus for Fall 2018
Technology already in place in Macomb
Mentors log onto to see info about mentees
Ability to log info and access personal information
Would like to Beta test in Fall 2018 and fully implement in Fall 2019
Increase Community Awareness and
Engagement
Continue to host events on campus and help campus community engage off campus
Goal is to host 75 events on campus
Ensure that all student workers are trained so that they can handle an event from its early stages of planning through the end of the event
Expect 100% of staff to be trained in this
Continue to reach out to communities in our region to set up community and economic development summits
Continue to set up meetings between VP Rives and community leaders
Continue to support and communicate importance of participating in area events
Support University Planning
Intend to complete the VP’s Annual Performance Report accurately by
November 1, 2018
Update the HVHE Performance Dashboard by end of FY 19
Continue to help with the drafting of the HVHE 10 year strategic plan
Support VP for Quad Cities and Planning in preparation for our upcoming
visit from HLC
Support Diversity and
Internationalization
Maintain relationships with at least 10 community organizations that
promote diversity or represent a diverse or minority population over the
next year
Directly support Ready to Run with budget, recruitment and event
planning
Ready to Run
Increase Efficiency
Intend to host and plan a series of five professional development sessions
in FY 19
Intend to have 1 paid speaker or trainer come to campus
Look at some of our processes with regards to succession planning
Plan to assess efficiency of office supply and toner orders
Maintain VP Rives’ connections in region with scheduling that is most
appropriate to the current goals of the campus
New Resource Requests for Future
Seeking permission to collaborate with uTech and Student Services to
explore the development of a mobile student ID
Don’t anticipate asking for new funds in FY 19
Instead, we will get a price and ask for funding in FY 20
Mobile Student ID
Questions???
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