Nurses in Imaging Saturday 6 June 2009 Professor Dame June Clark Professor Emeritus Swansea University, Wales UK j.clark@swansea.ac.uk Nursing Metrics:

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Nurses in Imaging Saturday 6 June 2009

Professor Dame June Clark

Professor Emeritus

Swansea University Wales UKjclarkswanseaacuk

Nursing Metrics

What Why and How

What are ldquonursing metricsrdquo

You wonrsquot find the word ldquometricsrdquo defined as a noun in the Concise Oxford Dictionary or Collins English Dictionary

If you enter ldquodefinition of metricsrdquo into Google you will find

Metrics the study of poetic meter and the art of versification

Metrics is a property of a route in computer networking consisting of any value used by routing algorithms to determine whether one route should perform better than another (the route with the lowest metric is the preferred route)

Metric is a Canadian New Waveindie rock band Originally formed in 1998 in New York City they are currently based in Toronto Ontario

Google contdhellip

Quantitative measures of performance or production used to indicate progress or achievement against strategic goals

metric - A standard for measurement

metric - A measure for something a means of deriving a quantitative measurement or approximation for otherwise qualitative phenomena

A new word for an old chestnut measuring the quality of nursing care

But this timeStill part of performance managementStill a top-down management initiativeFocus on outcome as opposed to structure

or processIncreased emphasis on patient perceptionsThree dimensions Safety Effectiveness

Compassion

Enter Darzihellip

ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

State of the Art Metrics for Nursing p1

ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

Indicators most commonly currently used elsewhere

Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

Front runners in the indicator stakes Safety Effectiveness Compassion

Safety Failure to rescue

Healthcare associated pneumonia

Healthcare associated infection

Pressure ulcers

Falls

Effectiveness Staffing levels and skill mix

Staff satisfaction

Staff perception of the practice environment

CompassionExperience of care (patient reported)

Communication (patient reported)

State of the Art Metrics for Nursing Box 5 p19

ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

Search Results (nursing) Quality stroke care (outcome reduction in stroke

related mortality and disability) Percentage of women who have seen a midwife or

an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

Pressure ulcer incidence per 10000 patients

Indicators proposed by Department of Health

Issues for us

Q1 How will these indicators demonstrate the contribution or quality of nursing care

Q2 How will we get the data

14

ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

WHO 1997

Q1How will these indicators demonstrate the contribution or

quality of nursing care

Q2 How will we get the data

Specially collected data eg a form to be filled in for every fall or pressure ulcer

Secondary use of existing data Audit (manual extraction of data from

patient records) By data mining electronic patient

records

Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

Element Environment Source Yes No Instruction

Patient privacy is maintained by the use of curtains and appropriate clothing

Ask patientObserve

Ask 6 patients All 6 must report compliance

Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

Ask patientObserve

Ask 6 patients All 6 must report compliance

Element Care

Dignity and modesty is maintained for those patients moving between care settings

Ask patientObserve

Ask 6 patients observe

Patients are called by their preferred name Ask patientAsk 6 patients observe

Do all the call bell systems workObserveAsk staff

Ask 3 staff All must be aware

Element Leadership

Do staff know how to contact the interpreting translation service

Ask staff Ask 3All must be aware

Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

17

ldquoA major strategy for improving quality in healthcare must therefore

be to establish information systems at clinical level that give feedback to

individual providers on the outcomes of the care they give for their

patientsrdquo

WHO 1997

An alternative approach retrospective analysis of electronic

patient records

Where will you find details of patient falls

Incident reports (special forms completed by nurses)

Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

individual patient

Nursing documentation should include

Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

diagnosis (actions taken to prevent falls)Outcome (fallno fall)

Retrospective analysis of electronic patient records

Clinical data can be aggregated to provide management and policy information (Information governance is essential)

Information for management and planning should be collected as a by-product of core operational processes

ldquoCollect once use many times for multiple purposesrdquo

But this can only happen ifhellip

The relevant data is recorded in the EPR (Nursing data as well as medical data)

And stored In such a way that the relevant items can be

found (ie structured)And expressed in standardised terminology to

enable comparison (analysed in such a way as to show patterns)

This is not yet happening in nursing but it is required for electronic patient records

Layer 4Aggregated data

(N) MDSnational

international

Management decisions

Clinical decisions

Structuralcharacteristicsservice items

etc

Standardised nursing

terminology

Policy decisions

Layer 3Aggregated data

NMDS (local)

Layer 2 Nursing interpretationsNursing diagnoses

Nursing interventionsNursing outcomes

Layer 1 Facts- Demographic data

- Observations signs and symptoms

The Nursing Information Reference Model - Epping and Goosen 1997

One way traffic Bottom up not top down

Nursing documentation

The only reason for putting data in (ie documenting anything) is so that someone can get it out

But you can only get out what someone has put in (so we need agreed minimum data sets)

And they have to be able to find it (so it has to be structured - no more unstructured narratives)

And they have to be able to understand it (so we need standardised terminology)

What are nurses in other countries doing ICN

BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

Norway Finland Iceland)

AustraliaSloveniaAnd several others

We should learn from other countries instead of re-inventing the (square) wheel

ICN project The International Nursing Minimum Data Set (i-NMDS)

ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

Werley and Lang 1988

Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

Belgium Nursing Minimum Data Set

Compulsory since 1988All Belgian acute hospitalsContent

Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

Canadian Nurses Association C-HOBIC project

(Canadian Health Outcomes for Better Information and Care)

Collection of patient outcome information related to nursing care in the electronic health records of four provinces

ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

Objectives of C-HOBIC project

Standardise assessment and documentation of patient outcomes into EHRs by nurses

Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

practiceDevelop consistent methodology that will contribute

to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

patient care across four sectors (acute complex care long term care and home care) of the health system

USA Partnership of three organisations

American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

American Nurses Association (ANA)

ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

NDNQI (National Database of Nursing Quality Indicators)

The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

All indicator data are collected and reported at the nursing unit level

NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

CalNOC (Collaborative Alliance for Nursing Outcomes)

CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

statewide outcomes database Conducting research to advance evidence-

based interventions to achieve quality Synthesizing amp disseminating data to shape

public policy practice amp education

Data Into Files

Skin Risk Braden ScalePressure UlcersClinical Observations

Veterans AdministrationVANOD

EMR

Point amp Click

Patient Assessment

Template

Creates Progress Note

in EMR

Individual Clinical Reminders

Creates Population

Reportseg list of all

Pts in hosp withPressure Ulcers

Patient Care

Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

England (Department of Health)

NHS quality indicators go live

ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

Nursing Times 19 May 2009

England (Department of Health)

Search Results (nursing) Quality stroke care (outcome reduction in

stroke related mortality and disability) Percentage of women who have seen a

midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

Pressure ulcer incidence per 10000 patients

ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

Scotland (NHS Scotland)

Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

Scotland (NHS Scotland)

Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

UK RCN Keyword searchSearch results

Your search for nursing metrics in title description and keywords returned 2 results

You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

Location News Events Campaigns Press releases uk wide

Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

UK RCN

Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

description and keywords returned 0 results

RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

RCN e-Health Programme Policy Statement

Nursing content of electronic patient client records

Published June 2008 Review date June 2009

If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

Published 08 May 2009

Standards for assessing measuring and monitoring vital signs in infants children and young people

Format PDF

Measuring for quality in health and social care An RCN position statement Publication no 003 535

The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

involvement which will provide fruitful measures for providing feedback on person-centred care

1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

The RCN is currently moving towards establishing a quality and standards unit

So what do we have to do

Abandon our isolationism and learn from the rest of the nursing world

Invest massively in education to restructure the way we teach and use the nursing process

Invest massively in education to restructure our nursing documentation

Ensure appropriate nursing content in EHRs

Copy the Canadians

Objectives of C-HOBIC project

Standardise assessment and documentation of patient outcomes into EHRs by nurses

Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

practiceDevelop consistent methodology that will contribute

to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

patient care across four sectors (acute complex care long term care and home care) of the health system

As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

College London) said at a recent conferencehellip

ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

  • Slide 2
  • What are ldquonursing metricsrdquo
  • If you enter ldquodefinition of metricsrdquo into Google you will find
  • Google contdhellip
  • A new word for an old chestnut measuring the quality of nursing care
  • Enter Darzihellip
  • Slide 8
  • Slide 9
  • Indicators most commonly currently used elsewhere
  • Front runners in the indicator stakes Safety Effectiveness Compassion
  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
  • Issues for us
  • Q2 How will we get the data
  • Slide 16
  • Slide 17
  • An alternative approach retrospective analysis of electronic patient records
  • Where will you find details of patient falls
  • Nursing documentation should include
  • Retrospective analysis of electronic patient records
  • But this can only happen ifhellip
  • Slide 23
  • Nursing documentation
  • What are nurses in other countries doing
  • ICN project The International Nursing Minimum Data Set (i-NMDS)
  • Belgium Nursing Minimum Data Set
  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
  • Objectives of C-HOBIC project
  • USA Partnership of three organisations
  • American Nurses Association (ANA)
  • NDNQI (National Database of Nursing Quality Indicators)
  • CalNOC (Collaborative Alliance for Nursing Outcomes)
  • Veterans AdministrationVANOD
  • Northern Nurses Federation
  • England (Department of Health)
  • Slide 37
  • Scotland (NHS Scotland)
  • Slide 39
  • UK RCN
  • Slide 41
  • Slide 42
  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
  • If you search really hardhelliphellip
  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
  • So what do we have to do
  • Slide 47
  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

    What are ldquonursing metricsrdquo

    You wonrsquot find the word ldquometricsrdquo defined as a noun in the Concise Oxford Dictionary or Collins English Dictionary

    If you enter ldquodefinition of metricsrdquo into Google you will find

    Metrics the study of poetic meter and the art of versification

    Metrics is a property of a route in computer networking consisting of any value used by routing algorithms to determine whether one route should perform better than another (the route with the lowest metric is the preferred route)

    Metric is a Canadian New Waveindie rock band Originally formed in 1998 in New York City they are currently based in Toronto Ontario

    Google contdhellip

    Quantitative measures of performance or production used to indicate progress or achievement against strategic goals

    metric - A standard for measurement

    metric - A measure for something a means of deriving a quantitative measurement or approximation for otherwise qualitative phenomena

    A new word for an old chestnut measuring the quality of nursing care

    But this timeStill part of performance managementStill a top-down management initiativeFocus on outcome as opposed to structure

    or processIncreased emphasis on patient perceptionsThree dimensions Safety Effectiveness

    Compassion

    Enter Darzihellip

    ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

    ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

    Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

    ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

    State of the Art Metrics for Nursing p1

    ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

    Indicators most commonly currently used elsewhere

    Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

    Front runners in the indicator stakes Safety Effectiveness Compassion

    Safety Failure to rescue

    Healthcare associated pneumonia

    Healthcare associated infection

    Pressure ulcers

    Falls

    Effectiveness Staffing levels and skill mix

    Staff satisfaction

    Staff perception of the practice environment

    CompassionExperience of care (patient reported)

    Communication (patient reported)

    State of the Art Metrics for Nursing Box 5 p19

    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

    Search Results (nursing) Quality stroke care (outcome reduction in stroke

    related mortality and disability) Percentage of women who have seen a midwife or

    an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

    Pressure ulcer incidence per 10000 patients

    Indicators proposed by Department of Health

    Issues for us

    Q1 How will these indicators demonstrate the contribution or quality of nursing care

    Q2 How will we get the data

    14

    ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

    WHO 1997

    Q1How will these indicators demonstrate the contribution or

    quality of nursing care

    Q2 How will we get the data

    Specially collected data eg a form to be filled in for every fall or pressure ulcer

    Secondary use of existing data Audit (manual extraction of data from

    patient records) By data mining electronic patient

    records

    Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

    Element Environment Source Yes No Instruction

    Patient privacy is maintained by the use of curtains and appropriate clothing

    Ask patientObserve

    Ask 6 patients All 6 must report compliance

    Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

    Ask patientObserve

    Ask 6 patients All 6 must report compliance

    Element Care

    Dignity and modesty is maintained for those patients moving between care settings

    Ask patientObserve

    Ask 6 patients observe

    Patients are called by their preferred name Ask patientAsk 6 patients observe

    Do all the call bell systems workObserveAsk staff

    Ask 3 staff All must be aware

    Element Leadership

    Do staff know how to contact the interpreting translation service

    Ask staff Ask 3All must be aware

    Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

    Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

    Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

    17

    ldquoA major strategy for improving quality in healthcare must therefore

    be to establish information systems at clinical level that give feedback to

    individual providers on the outcomes of the care they give for their

    patientsrdquo

    WHO 1997

    An alternative approach retrospective analysis of electronic

    patient records

    Where will you find details of patient falls

    Incident reports (special forms completed by nurses)

    Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

    individual patient

    Nursing documentation should include

    Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

    diagnosis (actions taken to prevent falls)Outcome (fallno fall)

    Retrospective analysis of electronic patient records

    Clinical data can be aggregated to provide management and policy information (Information governance is essential)

    Information for management and planning should be collected as a by-product of core operational processes

    ldquoCollect once use many times for multiple purposesrdquo

    But this can only happen ifhellip

    The relevant data is recorded in the EPR (Nursing data as well as medical data)

    And stored In such a way that the relevant items can be

    found (ie structured)And expressed in standardised terminology to

    enable comparison (analysed in such a way as to show patterns)

    This is not yet happening in nursing but it is required for electronic patient records

    Layer 4Aggregated data

    (N) MDSnational

    international

    Management decisions

    Clinical decisions

    Structuralcharacteristicsservice items

    etc

    Standardised nursing

    terminology

    Policy decisions

    Layer 3Aggregated data

    NMDS (local)

    Layer 2 Nursing interpretationsNursing diagnoses

    Nursing interventionsNursing outcomes

    Layer 1 Facts- Demographic data

    - Observations signs and symptoms

    The Nursing Information Reference Model - Epping and Goosen 1997

    One way traffic Bottom up not top down

    Nursing documentation

    The only reason for putting data in (ie documenting anything) is so that someone can get it out

    But you can only get out what someone has put in (so we need agreed minimum data sets)

    And they have to be able to find it (so it has to be structured - no more unstructured narratives)

    And they have to be able to understand it (so we need standardised terminology)

    What are nurses in other countries doing ICN

    BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

    Norway Finland Iceland)

    AustraliaSloveniaAnd several others

    We should learn from other countries instead of re-inventing the (square) wheel

    ICN project The International Nursing Minimum Data Set (i-NMDS)

    ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

    Werley and Lang 1988

    Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

    Belgium Nursing Minimum Data Set

    Compulsory since 1988All Belgian acute hospitalsContent

    Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

    Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

    Canadian Nurses Association C-HOBIC project

    (Canadian Health Outcomes for Better Information and Care)

    Collection of patient outcome information related to nursing care in the electronic health records of four provinces

    ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

    Objectives of C-HOBIC project

    Standardise assessment and documentation of patient outcomes into EHRs by nurses

    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

    practiceDevelop consistent methodology that will contribute

    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

    patient care across four sectors (acute complex care long term care and home care) of the health system

    USA Partnership of three organisations

    American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

    American Nurses Association (ANA)

    ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

    ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

    In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

    NDNQI (National Database of Nursing Quality Indicators)

    The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

    All indicator data are collected and reported at the nursing unit level

    NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

    Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

    NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

    improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

    CalNOC (Collaborative Alliance for Nursing Outcomes)

    CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

    statewide outcomes database Conducting research to advance evidence-

    based interventions to achieve quality Synthesizing amp disseminating data to shape

    public policy practice amp education

    Data Into Files

    Skin Risk Braden ScalePressure UlcersClinical Observations

    Veterans AdministrationVANOD

    EMR

    Point amp Click

    Patient Assessment

    Template

    Creates Progress Note

    in EMR

    Individual Clinical Reminders

    Creates Population

    Reportseg list of all

    Pts in hosp withPressure Ulcers

    Patient Care

    Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

    has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

    England (Department of Health)

    NHS quality indicators go live

    ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

    Nursing Times 19 May 2009

    England (Department of Health)

    Search Results (nursing) Quality stroke care (outcome reduction in

    stroke related mortality and disability) Percentage of women who have seen a

    midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

    Pressure ulcer incidence per 10000 patients

    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

    Scotland (NHS Scotland)

    Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

    developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

    What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

    robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

    Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

    Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

    Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

    Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

    Scotland (NHS Scotland)

    Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

    pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

    UK RCN Keyword searchSearch results

    Your search for nursing metrics in title description and keywords returned 2 results

    You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

    Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

    Location News Events Campaigns Press releases uk wide

    Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

    UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

    2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

    midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

    Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

    young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

    practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

    These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

    UK RCN

    Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

    description and keywords returned 0 results

    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

    RCN e-Health Programme Policy Statement

    Nursing content of electronic patient client records

    Published June 2008 Review date June 2009

    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

    Published 08 May 2009

    Standards for assessing measuring and monitoring vital signs in infants children and young people

    Format PDF

    Measuring for quality in health and social care An RCN position statement Publication no 003 535

    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

    involvement which will provide fruitful measures for providing feedback on person-centred care

    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

    The RCN is currently moving towards establishing a quality and standards unit

    So what do we have to do

    Abandon our isolationism and learn from the rest of the nursing world

    Invest massively in education to restructure the way we teach and use the nursing process

    Invest massively in education to restructure our nursing documentation

    Ensure appropriate nursing content in EHRs

    Copy the Canadians

    Objectives of C-HOBIC project

    Standardise assessment and documentation of patient outcomes into EHRs by nurses

    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

    practiceDevelop consistent methodology that will contribute

    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

    patient care across four sectors (acute complex care long term care and home care) of the health system

    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

    College London) said at a recent conferencehellip

    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

    • Slide 2
    • What are ldquonursing metricsrdquo
    • If you enter ldquodefinition of metricsrdquo into Google you will find
    • Google contdhellip
    • A new word for an old chestnut measuring the quality of nursing care
    • Enter Darzihellip
    • Slide 8
    • Slide 9
    • Indicators most commonly currently used elsewhere
    • Front runners in the indicator stakes Safety Effectiveness Compassion
    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
    • Issues for us
    • Q2 How will we get the data
    • Slide 16
    • Slide 17
    • An alternative approach retrospective analysis of electronic patient records
    • Where will you find details of patient falls
    • Nursing documentation should include
    • Retrospective analysis of electronic patient records
    • But this can only happen ifhellip
    • Slide 23
    • Nursing documentation
    • What are nurses in other countries doing
    • ICN project The International Nursing Minimum Data Set (i-NMDS)
    • Belgium Nursing Minimum Data Set
    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
    • Objectives of C-HOBIC project
    • USA Partnership of three organisations
    • American Nurses Association (ANA)
    • NDNQI (National Database of Nursing Quality Indicators)
    • CalNOC (Collaborative Alliance for Nursing Outcomes)
    • Veterans AdministrationVANOD
    • Northern Nurses Federation
    • England (Department of Health)
    • Slide 37
    • Scotland (NHS Scotland)
    • Slide 39
    • UK RCN
    • Slide 41
    • Slide 42
    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
    • If you search really hardhelliphellip
    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
    • So what do we have to do
    • Slide 47
    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

      If you enter ldquodefinition of metricsrdquo into Google you will find

      Metrics the study of poetic meter and the art of versification

      Metrics is a property of a route in computer networking consisting of any value used by routing algorithms to determine whether one route should perform better than another (the route with the lowest metric is the preferred route)

      Metric is a Canadian New Waveindie rock band Originally formed in 1998 in New York City they are currently based in Toronto Ontario

      Google contdhellip

      Quantitative measures of performance or production used to indicate progress or achievement against strategic goals

      metric - A standard for measurement

      metric - A measure for something a means of deriving a quantitative measurement or approximation for otherwise qualitative phenomena

      A new word for an old chestnut measuring the quality of nursing care

      But this timeStill part of performance managementStill a top-down management initiativeFocus on outcome as opposed to structure

      or processIncreased emphasis on patient perceptionsThree dimensions Safety Effectiveness

      Compassion

      Enter Darzihellip

      ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

      ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

      Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

      ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

      State of the Art Metrics for Nursing p1

      ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

      Indicators most commonly currently used elsewhere

      Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

      Front runners in the indicator stakes Safety Effectiveness Compassion

      Safety Failure to rescue

      Healthcare associated pneumonia

      Healthcare associated infection

      Pressure ulcers

      Falls

      Effectiveness Staffing levels and skill mix

      Staff satisfaction

      Staff perception of the practice environment

      CompassionExperience of care (patient reported)

      Communication (patient reported)

      State of the Art Metrics for Nursing Box 5 p19

      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

      Search Results (nursing) Quality stroke care (outcome reduction in stroke

      related mortality and disability) Percentage of women who have seen a midwife or

      an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

      Pressure ulcer incidence per 10000 patients

      Indicators proposed by Department of Health

      Issues for us

      Q1 How will these indicators demonstrate the contribution or quality of nursing care

      Q2 How will we get the data

      14

      ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

      WHO 1997

      Q1How will these indicators demonstrate the contribution or

      quality of nursing care

      Q2 How will we get the data

      Specially collected data eg a form to be filled in for every fall or pressure ulcer

      Secondary use of existing data Audit (manual extraction of data from

      patient records) By data mining electronic patient

      records

      Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

      Element Environment Source Yes No Instruction

      Patient privacy is maintained by the use of curtains and appropriate clothing

      Ask patientObserve

      Ask 6 patients All 6 must report compliance

      Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

      Ask patientObserve

      Ask 6 patients All 6 must report compliance

      Element Care

      Dignity and modesty is maintained for those patients moving between care settings

      Ask patientObserve

      Ask 6 patients observe

      Patients are called by their preferred name Ask patientAsk 6 patients observe

      Do all the call bell systems workObserveAsk staff

      Ask 3 staff All must be aware

      Element Leadership

      Do staff know how to contact the interpreting translation service

      Ask staff Ask 3All must be aware

      Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

      Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

      Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

      17

      ldquoA major strategy for improving quality in healthcare must therefore

      be to establish information systems at clinical level that give feedback to

      individual providers on the outcomes of the care they give for their

      patientsrdquo

      WHO 1997

      An alternative approach retrospective analysis of electronic

      patient records

      Where will you find details of patient falls

      Incident reports (special forms completed by nurses)

      Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

      individual patient

      Nursing documentation should include

      Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

      diagnosis (actions taken to prevent falls)Outcome (fallno fall)

      Retrospective analysis of electronic patient records

      Clinical data can be aggregated to provide management and policy information (Information governance is essential)

      Information for management and planning should be collected as a by-product of core operational processes

      ldquoCollect once use many times for multiple purposesrdquo

      But this can only happen ifhellip

      The relevant data is recorded in the EPR (Nursing data as well as medical data)

      And stored In such a way that the relevant items can be

      found (ie structured)And expressed in standardised terminology to

      enable comparison (analysed in such a way as to show patterns)

      This is not yet happening in nursing but it is required for electronic patient records

      Layer 4Aggregated data

      (N) MDSnational

      international

      Management decisions

      Clinical decisions

      Structuralcharacteristicsservice items

      etc

      Standardised nursing

      terminology

      Policy decisions

      Layer 3Aggregated data

      NMDS (local)

      Layer 2 Nursing interpretationsNursing diagnoses

      Nursing interventionsNursing outcomes

      Layer 1 Facts- Demographic data

      - Observations signs and symptoms

      The Nursing Information Reference Model - Epping and Goosen 1997

      One way traffic Bottom up not top down

      Nursing documentation

      The only reason for putting data in (ie documenting anything) is so that someone can get it out

      But you can only get out what someone has put in (so we need agreed minimum data sets)

      And they have to be able to find it (so it has to be structured - no more unstructured narratives)

      And they have to be able to understand it (so we need standardised terminology)

      What are nurses in other countries doing ICN

      BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

      Norway Finland Iceland)

      AustraliaSloveniaAnd several others

      We should learn from other countries instead of re-inventing the (square) wheel

      ICN project The International Nursing Minimum Data Set (i-NMDS)

      ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

      Werley and Lang 1988

      Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

      Belgium Nursing Minimum Data Set

      Compulsory since 1988All Belgian acute hospitalsContent

      Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

      Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

      Canadian Nurses Association C-HOBIC project

      (Canadian Health Outcomes for Better Information and Care)

      Collection of patient outcome information related to nursing care in the electronic health records of four provinces

      ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

      Objectives of C-HOBIC project

      Standardise assessment and documentation of patient outcomes into EHRs by nurses

      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

      practiceDevelop consistent methodology that will contribute

      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

      patient care across four sectors (acute complex care long term care and home care) of the health system

      USA Partnership of three organisations

      American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

      American Nurses Association (ANA)

      ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

      ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

      In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

      NDNQI (National Database of Nursing Quality Indicators)

      The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

      All indicator data are collected and reported at the nursing unit level

      NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

      Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

      NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

      improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

      CalNOC (Collaborative Alliance for Nursing Outcomes)

      CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

      statewide outcomes database Conducting research to advance evidence-

      based interventions to achieve quality Synthesizing amp disseminating data to shape

      public policy practice amp education

      Data Into Files

      Skin Risk Braden ScalePressure UlcersClinical Observations

      Veterans AdministrationVANOD

      EMR

      Point amp Click

      Patient Assessment

      Template

      Creates Progress Note

      in EMR

      Individual Clinical Reminders

      Creates Population

      Reportseg list of all

      Pts in hosp withPressure Ulcers

      Patient Care

      Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

      has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

      England (Department of Health)

      NHS quality indicators go live

      ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

      Nursing Times 19 May 2009

      England (Department of Health)

      Search Results (nursing) Quality stroke care (outcome reduction in

      stroke related mortality and disability) Percentage of women who have seen a

      midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

      Pressure ulcer incidence per 10000 patients

      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

      Scotland (NHS Scotland)

      Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

      developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

      What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

      robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

      Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

      Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

      Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

      Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

      Scotland (NHS Scotland)

      Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

      pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

      UK RCN Keyword searchSearch results

      Your search for nursing metrics in title description and keywords returned 2 results

      You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

      Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

      Location News Events Campaigns Press releases uk wide

      Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

      UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

      2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

      midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

      Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

      young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

      practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

      These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

      UK RCN

      Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

      description and keywords returned 0 results

      RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

      RCN e-Health Programme Policy Statement

      Nursing content of electronic patient client records

      Published June 2008 Review date June 2009

      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

      Published 08 May 2009

      Standards for assessing measuring and monitoring vital signs in infants children and young people

      Format PDF

      Measuring for quality in health and social care An RCN position statement Publication no 003 535

      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

      involvement which will provide fruitful measures for providing feedback on person-centred care

      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

      The RCN is currently moving towards establishing a quality and standards unit

      So what do we have to do

      Abandon our isolationism and learn from the rest of the nursing world

      Invest massively in education to restructure the way we teach and use the nursing process

      Invest massively in education to restructure our nursing documentation

      Ensure appropriate nursing content in EHRs

      Copy the Canadians

      Objectives of C-HOBIC project

      Standardise assessment and documentation of patient outcomes into EHRs by nurses

      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

      practiceDevelop consistent methodology that will contribute

      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

      patient care across four sectors (acute complex care long term care and home care) of the health system

      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

      College London) said at a recent conferencehellip

      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

      • Slide 2
      • What are ldquonursing metricsrdquo
      • If you enter ldquodefinition of metricsrdquo into Google you will find
      • Google contdhellip
      • A new word for an old chestnut measuring the quality of nursing care
      • Enter Darzihellip
      • Slide 8
      • Slide 9
      • Indicators most commonly currently used elsewhere
      • Front runners in the indicator stakes Safety Effectiveness Compassion
      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
      • Issues for us
      • Q2 How will we get the data
      • Slide 16
      • Slide 17
      • An alternative approach retrospective analysis of electronic patient records
      • Where will you find details of patient falls
      • Nursing documentation should include
      • Retrospective analysis of electronic patient records
      • But this can only happen ifhellip
      • Slide 23
      • Nursing documentation
      • What are nurses in other countries doing
      • ICN project The International Nursing Minimum Data Set (i-NMDS)
      • Belgium Nursing Minimum Data Set
      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
      • Objectives of C-HOBIC project
      • USA Partnership of three organisations
      • American Nurses Association (ANA)
      • NDNQI (National Database of Nursing Quality Indicators)
      • CalNOC (Collaborative Alliance for Nursing Outcomes)
      • Veterans AdministrationVANOD
      • Northern Nurses Federation
      • England (Department of Health)
      • Slide 37
      • Scotland (NHS Scotland)
      • Slide 39
      • UK RCN
      • Slide 41
      • Slide 42
      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
      • If you search really hardhelliphellip
      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
      • So what do we have to do
      • Slide 47
      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

        Google contdhellip

        Quantitative measures of performance or production used to indicate progress or achievement against strategic goals

        metric - A standard for measurement

        metric - A measure for something a means of deriving a quantitative measurement or approximation for otherwise qualitative phenomena

        A new word for an old chestnut measuring the quality of nursing care

        But this timeStill part of performance managementStill a top-down management initiativeFocus on outcome as opposed to structure

        or processIncreased emphasis on patient perceptionsThree dimensions Safety Effectiveness

        Compassion

        Enter Darzihellip

        ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

        ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

        Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

        ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

        State of the Art Metrics for Nursing p1

        ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

        Indicators most commonly currently used elsewhere

        Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

        Front runners in the indicator stakes Safety Effectiveness Compassion

        Safety Failure to rescue

        Healthcare associated pneumonia

        Healthcare associated infection

        Pressure ulcers

        Falls

        Effectiveness Staffing levels and skill mix

        Staff satisfaction

        Staff perception of the practice environment

        CompassionExperience of care (patient reported)

        Communication (patient reported)

        State of the Art Metrics for Nursing Box 5 p19

        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

        Search Results (nursing) Quality stroke care (outcome reduction in stroke

        related mortality and disability) Percentage of women who have seen a midwife or

        an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

        Pressure ulcer incidence per 10000 patients

        Indicators proposed by Department of Health

        Issues for us

        Q1 How will these indicators demonstrate the contribution or quality of nursing care

        Q2 How will we get the data

        14

        ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

        WHO 1997

        Q1How will these indicators demonstrate the contribution or

        quality of nursing care

        Q2 How will we get the data

        Specially collected data eg a form to be filled in for every fall or pressure ulcer

        Secondary use of existing data Audit (manual extraction of data from

        patient records) By data mining electronic patient

        records

        Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

        Element Environment Source Yes No Instruction

        Patient privacy is maintained by the use of curtains and appropriate clothing

        Ask patientObserve

        Ask 6 patients All 6 must report compliance

        Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

        Ask patientObserve

        Ask 6 patients All 6 must report compliance

        Element Care

        Dignity and modesty is maintained for those patients moving between care settings

        Ask patientObserve

        Ask 6 patients observe

        Patients are called by their preferred name Ask patientAsk 6 patients observe

        Do all the call bell systems workObserveAsk staff

        Ask 3 staff All must be aware

        Element Leadership

        Do staff know how to contact the interpreting translation service

        Ask staff Ask 3All must be aware

        Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

        Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

        Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

        17

        ldquoA major strategy for improving quality in healthcare must therefore

        be to establish information systems at clinical level that give feedback to

        individual providers on the outcomes of the care they give for their

        patientsrdquo

        WHO 1997

        An alternative approach retrospective analysis of electronic

        patient records

        Where will you find details of patient falls

        Incident reports (special forms completed by nurses)

        Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

        individual patient

        Nursing documentation should include

        Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

        diagnosis (actions taken to prevent falls)Outcome (fallno fall)

        Retrospective analysis of electronic patient records

        Clinical data can be aggregated to provide management and policy information (Information governance is essential)

        Information for management and planning should be collected as a by-product of core operational processes

        ldquoCollect once use many times for multiple purposesrdquo

        But this can only happen ifhellip

        The relevant data is recorded in the EPR (Nursing data as well as medical data)

        And stored In such a way that the relevant items can be

        found (ie structured)And expressed in standardised terminology to

        enable comparison (analysed in such a way as to show patterns)

        This is not yet happening in nursing but it is required for electronic patient records

        Layer 4Aggregated data

        (N) MDSnational

        international

        Management decisions

        Clinical decisions

        Structuralcharacteristicsservice items

        etc

        Standardised nursing

        terminology

        Policy decisions

        Layer 3Aggregated data

        NMDS (local)

        Layer 2 Nursing interpretationsNursing diagnoses

        Nursing interventionsNursing outcomes

        Layer 1 Facts- Demographic data

        - Observations signs and symptoms

        The Nursing Information Reference Model - Epping and Goosen 1997

        One way traffic Bottom up not top down

        Nursing documentation

        The only reason for putting data in (ie documenting anything) is so that someone can get it out

        But you can only get out what someone has put in (so we need agreed minimum data sets)

        And they have to be able to find it (so it has to be structured - no more unstructured narratives)

        And they have to be able to understand it (so we need standardised terminology)

        What are nurses in other countries doing ICN

        BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

        Norway Finland Iceland)

        AustraliaSloveniaAnd several others

        We should learn from other countries instead of re-inventing the (square) wheel

        ICN project The International Nursing Minimum Data Set (i-NMDS)

        ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

        Werley and Lang 1988

        Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

        Belgium Nursing Minimum Data Set

        Compulsory since 1988All Belgian acute hospitalsContent

        Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

        Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

        Canadian Nurses Association C-HOBIC project

        (Canadian Health Outcomes for Better Information and Care)

        Collection of patient outcome information related to nursing care in the electronic health records of four provinces

        ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

        Objectives of C-HOBIC project

        Standardise assessment and documentation of patient outcomes into EHRs by nurses

        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

        practiceDevelop consistent methodology that will contribute

        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

        patient care across four sectors (acute complex care long term care and home care) of the health system

        USA Partnership of three organisations

        American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

        American Nurses Association (ANA)

        ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

        ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

        In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

        NDNQI (National Database of Nursing Quality Indicators)

        The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

        All indicator data are collected and reported at the nursing unit level

        NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

        Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

        NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

        improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

        CalNOC (Collaborative Alliance for Nursing Outcomes)

        CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

        statewide outcomes database Conducting research to advance evidence-

        based interventions to achieve quality Synthesizing amp disseminating data to shape

        public policy practice amp education

        Data Into Files

        Skin Risk Braden ScalePressure UlcersClinical Observations

        Veterans AdministrationVANOD

        EMR

        Point amp Click

        Patient Assessment

        Template

        Creates Progress Note

        in EMR

        Individual Clinical Reminders

        Creates Population

        Reportseg list of all

        Pts in hosp withPressure Ulcers

        Patient Care

        Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

        has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

        England (Department of Health)

        NHS quality indicators go live

        ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

        Nursing Times 19 May 2009

        England (Department of Health)

        Search Results (nursing) Quality stroke care (outcome reduction in

        stroke related mortality and disability) Percentage of women who have seen a

        midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

        Pressure ulcer incidence per 10000 patients

        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

        Scotland (NHS Scotland)

        Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

        developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

        What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

        robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

        Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

        Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

        Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

        Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

        Scotland (NHS Scotland)

        Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

        pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

        UK RCN Keyword searchSearch results

        Your search for nursing metrics in title description and keywords returned 2 results

        You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

        Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

        Location News Events Campaigns Press releases uk wide

        Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

        UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

        2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

        midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

        Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

        young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

        practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

        These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

        UK RCN

        Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

        description and keywords returned 0 results

        RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

        RCN e-Health Programme Policy Statement

        Nursing content of electronic patient client records

        Published June 2008 Review date June 2009

        If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

        statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

        measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

        Published 08 May 2009

        Standards for assessing measuring and monitoring vital signs in infants children and young people

        Format PDF

        Measuring for quality in health and social care An RCN position statement Publication no 003 535

        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

        involvement which will provide fruitful measures for providing feedback on person-centred care

        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

        The RCN is currently moving towards establishing a quality and standards unit

        So what do we have to do

        Abandon our isolationism and learn from the rest of the nursing world

        Invest massively in education to restructure the way we teach and use the nursing process

        Invest massively in education to restructure our nursing documentation

        Ensure appropriate nursing content in EHRs

        Copy the Canadians

        Objectives of C-HOBIC project

        Standardise assessment and documentation of patient outcomes into EHRs by nurses

        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

        practiceDevelop consistent methodology that will contribute

        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

        patient care across four sectors (acute complex care long term care and home care) of the health system

        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

        College London) said at a recent conferencehellip

        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

        • Slide 2
        • What are ldquonursing metricsrdquo
        • If you enter ldquodefinition of metricsrdquo into Google you will find
        • Google contdhellip
        • A new word for an old chestnut measuring the quality of nursing care
        • Enter Darzihellip
        • Slide 8
        • Slide 9
        • Indicators most commonly currently used elsewhere
        • Front runners in the indicator stakes Safety Effectiveness Compassion
        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
        • Issues for us
        • Q2 How will we get the data
        • Slide 16
        • Slide 17
        • An alternative approach retrospective analysis of electronic patient records
        • Where will you find details of patient falls
        • Nursing documentation should include
        • Retrospective analysis of electronic patient records
        • But this can only happen ifhellip
        • Slide 23
        • Nursing documentation
        • What are nurses in other countries doing
        • ICN project The International Nursing Minimum Data Set (i-NMDS)
        • Belgium Nursing Minimum Data Set
        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
        • Objectives of C-HOBIC project
        • USA Partnership of three organisations
        • American Nurses Association (ANA)
        • NDNQI (National Database of Nursing Quality Indicators)
        • CalNOC (Collaborative Alliance for Nursing Outcomes)
        • Veterans AdministrationVANOD
        • Northern Nurses Federation
        • England (Department of Health)
        • Slide 37
        • Scotland (NHS Scotland)
        • Slide 39
        • UK RCN
        • Slide 41
        • Slide 42
        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
        • If you search really hardhelliphellip
        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
        • So what do we have to do
        • Slide 47
        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

          A new word for an old chestnut measuring the quality of nursing care

          But this timeStill part of performance managementStill a top-down management initiativeFocus on outcome as opposed to structure

          or processIncreased emphasis on patient perceptionsThree dimensions Safety Effectiveness

          Compassion

          Enter Darzihellip

          ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

          ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

          Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

          ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

          State of the Art Metrics for Nursing p1

          ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

          Indicators most commonly currently used elsewhere

          Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

          Front runners in the indicator stakes Safety Effectiveness Compassion

          Safety Failure to rescue

          Healthcare associated pneumonia

          Healthcare associated infection

          Pressure ulcers

          Falls

          Effectiveness Staffing levels and skill mix

          Staff satisfaction

          Staff perception of the practice environment

          CompassionExperience of care (patient reported)

          Communication (patient reported)

          State of the Art Metrics for Nursing Box 5 p19

          ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

          Search Results (nursing) Quality stroke care (outcome reduction in stroke

          related mortality and disability) Percentage of women who have seen a midwife or

          an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

          Pressure ulcer incidence per 10000 patients

          Indicators proposed by Department of Health

          Issues for us

          Q1 How will these indicators demonstrate the contribution or quality of nursing care

          Q2 How will we get the data

          14

          ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

          WHO 1997

          Q1How will these indicators demonstrate the contribution or

          quality of nursing care

          Q2 How will we get the data

          Specially collected data eg a form to be filled in for every fall or pressure ulcer

          Secondary use of existing data Audit (manual extraction of data from

          patient records) By data mining electronic patient

          records

          Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

          Element Environment Source Yes No Instruction

          Patient privacy is maintained by the use of curtains and appropriate clothing

          Ask patientObserve

          Ask 6 patients All 6 must report compliance

          Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

          Ask patientObserve

          Ask 6 patients All 6 must report compliance

          Element Care

          Dignity and modesty is maintained for those patients moving between care settings

          Ask patientObserve

          Ask 6 patients observe

          Patients are called by their preferred name Ask patientAsk 6 patients observe

          Do all the call bell systems workObserveAsk staff

          Ask 3 staff All must be aware

          Element Leadership

          Do staff know how to contact the interpreting translation service

          Ask staff Ask 3All must be aware

          Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

          Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

          Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

          17

          ldquoA major strategy for improving quality in healthcare must therefore

          be to establish information systems at clinical level that give feedback to

          individual providers on the outcomes of the care they give for their

          patientsrdquo

          WHO 1997

          An alternative approach retrospective analysis of electronic

          patient records

          Where will you find details of patient falls

          Incident reports (special forms completed by nurses)

          Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

          individual patient

          Nursing documentation should include

          Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

          diagnosis (actions taken to prevent falls)Outcome (fallno fall)

          Retrospective analysis of electronic patient records

          Clinical data can be aggregated to provide management and policy information (Information governance is essential)

          Information for management and planning should be collected as a by-product of core operational processes

          ldquoCollect once use many times for multiple purposesrdquo

          But this can only happen ifhellip

          The relevant data is recorded in the EPR (Nursing data as well as medical data)

          And stored In such a way that the relevant items can be

          found (ie structured)And expressed in standardised terminology to

          enable comparison (analysed in such a way as to show patterns)

          This is not yet happening in nursing but it is required for electronic patient records

          Layer 4Aggregated data

          (N) MDSnational

          international

          Management decisions

          Clinical decisions

          Structuralcharacteristicsservice items

          etc

          Standardised nursing

          terminology

          Policy decisions

          Layer 3Aggregated data

          NMDS (local)

          Layer 2 Nursing interpretationsNursing diagnoses

          Nursing interventionsNursing outcomes

          Layer 1 Facts- Demographic data

          - Observations signs and symptoms

          The Nursing Information Reference Model - Epping and Goosen 1997

          One way traffic Bottom up not top down

          Nursing documentation

          The only reason for putting data in (ie documenting anything) is so that someone can get it out

          But you can only get out what someone has put in (so we need agreed minimum data sets)

          And they have to be able to find it (so it has to be structured - no more unstructured narratives)

          And they have to be able to understand it (so we need standardised terminology)

          What are nurses in other countries doing ICN

          BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

          Norway Finland Iceland)

          AustraliaSloveniaAnd several others

          We should learn from other countries instead of re-inventing the (square) wheel

          ICN project The International Nursing Minimum Data Set (i-NMDS)

          ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

          Werley and Lang 1988

          Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

          Belgium Nursing Minimum Data Set

          Compulsory since 1988All Belgian acute hospitalsContent

          Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

          Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

          Canadian Nurses Association C-HOBIC project

          (Canadian Health Outcomes for Better Information and Care)

          Collection of patient outcome information related to nursing care in the electronic health records of four provinces

          ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

          Objectives of C-HOBIC project

          Standardise assessment and documentation of patient outcomes into EHRs by nurses

          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

          practiceDevelop consistent methodology that will contribute

          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

          patient care across four sectors (acute complex care long term care and home care) of the health system

          USA Partnership of three organisations

          American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

          American Nurses Association (ANA)

          ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

          ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

          In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

          NDNQI (National Database of Nursing Quality Indicators)

          The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

          All indicator data are collected and reported at the nursing unit level

          NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

          Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

          NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

          improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

          CalNOC (Collaborative Alliance for Nursing Outcomes)

          CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

          statewide outcomes database Conducting research to advance evidence-

          based interventions to achieve quality Synthesizing amp disseminating data to shape

          public policy practice amp education

          Data Into Files

          Skin Risk Braden ScalePressure UlcersClinical Observations

          Veterans AdministrationVANOD

          EMR

          Point amp Click

          Patient Assessment

          Template

          Creates Progress Note

          in EMR

          Individual Clinical Reminders

          Creates Population

          Reportseg list of all

          Pts in hosp withPressure Ulcers

          Patient Care

          Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

          has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

          England (Department of Health)

          NHS quality indicators go live

          ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

          Nursing Times 19 May 2009

          England (Department of Health)

          Search Results (nursing) Quality stroke care (outcome reduction in

          stroke related mortality and disability) Percentage of women who have seen a

          midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

          Pressure ulcer incidence per 10000 patients

          ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

          Scotland (NHS Scotland)

          Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

          developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

          What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

          robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

          Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

          Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

          Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

          Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

          Scotland (NHS Scotland)

          Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

          pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

          UK RCN Keyword searchSearch results

          Your search for nursing metrics in title description and keywords returned 2 results

          You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

          Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

          Location News Events Campaigns Press releases uk wide

          Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

          UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

          2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

          midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

          Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

          young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

          practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

          These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

          UK RCN

          Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

          description and keywords returned 0 results

          RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

          RCN e-Health Programme Policy Statement

          Nursing content of electronic patient client records

          Published June 2008 Review date June 2009

          If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

          statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

          measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

          Published 08 May 2009

          Standards for assessing measuring and monitoring vital signs in infants children and young people

          Format PDF

          Measuring for quality in health and social care An RCN position statement Publication no 003 535

          The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

          summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

          1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

          involvement which will provide fruitful measures for providing feedback on person-centred care

          1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

          In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

          A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

          The RCN is currently moving towards establishing a quality and standards unit

          So what do we have to do

          Abandon our isolationism and learn from the rest of the nursing world

          Invest massively in education to restructure the way we teach and use the nursing process

          Invest massively in education to restructure our nursing documentation

          Ensure appropriate nursing content in EHRs

          Copy the Canadians

          Objectives of C-HOBIC project

          Standardise assessment and documentation of patient outcomes into EHRs by nurses

          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

          practiceDevelop consistent methodology that will contribute

          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

          patient care across four sectors (acute complex care long term care and home care) of the health system

          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

          College London) said at a recent conferencehellip

          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

          • Slide 2
          • What are ldquonursing metricsrdquo
          • If you enter ldquodefinition of metricsrdquo into Google you will find
          • Google contdhellip
          • A new word for an old chestnut measuring the quality of nursing care
          • Enter Darzihellip
          • Slide 8
          • Slide 9
          • Indicators most commonly currently used elsewhere
          • Front runners in the indicator stakes Safety Effectiveness Compassion
          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
          • Issues for us
          • Q2 How will we get the data
          • Slide 16
          • Slide 17
          • An alternative approach retrospective analysis of electronic patient records
          • Where will you find details of patient falls
          • Nursing documentation should include
          • Retrospective analysis of electronic patient records
          • But this can only happen ifhellip
          • Slide 23
          • Nursing documentation
          • What are nurses in other countries doing
          • ICN project The International Nursing Minimum Data Set (i-NMDS)
          • Belgium Nursing Minimum Data Set
          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
          • Objectives of C-HOBIC project
          • USA Partnership of three organisations
          • American Nurses Association (ANA)
          • NDNQI (National Database of Nursing Quality Indicators)
          • CalNOC (Collaborative Alliance for Nursing Outcomes)
          • Veterans AdministrationVANOD
          • Northern Nurses Federation
          • England (Department of Health)
          • Slide 37
          • Scotland (NHS Scotland)
          • Slide 39
          • UK RCN
          • Slide 41
          • Slide 42
          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
          • If you search really hardhelliphellip
          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
          • So what do we have to do
          • Slide 47
          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

            Enter Darzihellip

            ldquoHigh quality care for all NHS Next Stage Review final reportrdquo hellip

            ldquoThe Next Stage Review makes a commitment to develop an indicative set of metrics for nursing that comprises of indicators of quality reflecting the issues of safety effectiveness and compassionhellip

            Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

            ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

            State of the Art Metrics for Nursing p1

            ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

            Indicators most commonly currently used elsewhere

            Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

            Front runners in the indicator stakes Safety Effectiveness Compassion

            Safety Failure to rescue

            Healthcare associated pneumonia

            Healthcare associated infection

            Pressure ulcers

            Falls

            Effectiveness Staffing levels and skill mix

            Staff satisfaction

            Staff perception of the practice environment

            CompassionExperience of care (patient reported)

            Communication (patient reported)

            State of the Art Metrics for Nursing Box 5 p19

            ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

            Search Results (nursing) Quality stroke care (outcome reduction in stroke

            related mortality and disability) Percentage of women who have seen a midwife or

            an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

            Pressure ulcer incidence per 10000 patients

            Indicators proposed by Department of Health

            Issues for us

            Q1 How will these indicators demonstrate the contribution or quality of nursing care

            Q2 How will we get the data

            14

            ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

            WHO 1997

            Q1How will these indicators demonstrate the contribution or

            quality of nursing care

            Q2 How will we get the data

            Specially collected data eg a form to be filled in for every fall or pressure ulcer

            Secondary use of existing data Audit (manual extraction of data from

            patient records) By data mining electronic patient

            records

            Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

            Element Environment Source Yes No Instruction

            Patient privacy is maintained by the use of curtains and appropriate clothing

            Ask patientObserve

            Ask 6 patients All 6 must report compliance

            Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

            Ask patientObserve

            Ask 6 patients All 6 must report compliance

            Element Care

            Dignity and modesty is maintained for those patients moving between care settings

            Ask patientObserve

            Ask 6 patients observe

            Patients are called by their preferred name Ask patientAsk 6 patients observe

            Do all the call bell systems workObserveAsk staff

            Ask 3 staff All must be aware

            Element Leadership

            Do staff know how to contact the interpreting translation service

            Ask staff Ask 3All must be aware

            Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

            Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

            Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

            17

            ldquoA major strategy for improving quality in healthcare must therefore

            be to establish information systems at clinical level that give feedback to

            individual providers on the outcomes of the care they give for their

            patientsrdquo

            WHO 1997

            An alternative approach retrospective analysis of electronic

            patient records

            Where will you find details of patient falls

            Incident reports (special forms completed by nurses)

            Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

            individual patient

            Nursing documentation should include

            Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

            diagnosis (actions taken to prevent falls)Outcome (fallno fall)

            Retrospective analysis of electronic patient records

            Clinical data can be aggregated to provide management and policy information (Information governance is essential)

            Information for management and planning should be collected as a by-product of core operational processes

            ldquoCollect once use many times for multiple purposesrdquo

            But this can only happen ifhellip

            The relevant data is recorded in the EPR (Nursing data as well as medical data)

            And stored In such a way that the relevant items can be

            found (ie structured)And expressed in standardised terminology to

            enable comparison (analysed in such a way as to show patterns)

            This is not yet happening in nursing but it is required for electronic patient records

            Layer 4Aggregated data

            (N) MDSnational

            international

            Management decisions

            Clinical decisions

            Structuralcharacteristicsservice items

            etc

            Standardised nursing

            terminology

            Policy decisions

            Layer 3Aggregated data

            NMDS (local)

            Layer 2 Nursing interpretationsNursing diagnoses

            Nursing interventionsNursing outcomes

            Layer 1 Facts- Demographic data

            - Observations signs and symptoms

            The Nursing Information Reference Model - Epping and Goosen 1997

            One way traffic Bottom up not top down

            Nursing documentation

            The only reason for putting data in (ie documenting anything) is so that someone can get it out

            But you can only get out what someone has put in (so we need agreed minimum data sets)

            And they have to be able to find it (so it has to be structured - no more unstructured narratives)

            And they have to be able to understand it (so we need standardised terminology)

            What are nurses in other countries doing ICN

            BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

            Norway Finland Iceland)

            AustraliaSloveniaAnd several others

            We should learn from other countries instead of re-inventing the (square) wheel

            ICN project The International Nursing Minimum Data Set (i-NMDS)

            ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

            Werley and Lang 1988

            Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

            Belgium Nursing Minimum Data Set

            Compulsory since 1988All Belgian acute hospitalsContent

            Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

            Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

            Canadian Nurses Association C-HOBIC project

            (Canadian Health Outcomes for Better Information and Care)

            Collection of patient outcome information related to nursing care in the electronic health records of four provinces

            ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

            Objectives of C-HOBIC project

            Standardise assessment and documentation of patient outcomes into EHRs by nurses

            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

            practiceDevelop consistent methodology that will contribute

            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

            patient care across four sectors (acute complex care long term care and home care) of the health system

            USA Partnership of three organisations

            American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

            American Nurses Association (ANA)

            ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

            ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

            In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

            NDNQI (National Database of Nursing Quality Indicators)

            The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

            All indicator data are collected and reported at the nursing unit level

            NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

            Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

            NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

            improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

            CalNOC (Collaborative Alliance for Nursing Outcomes)

            CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

            statewide outcomes database Conducting research to advance evidence-

            based interventions to achieve quality Synthesizing amp disseminating data to shape

            public policy practice amp education

            Data Into Files

            Skin Risk Braden ScalePressure UlcersClinical Observations

            Veterans AdministrationVANOD

            EMR

            Point amp Click

            Patient Assessment

            Template

            Creates Progress Note

            in EMR

            Individual Clinical Reminders

            Creates Population

            Reportseg list of all

            Pts in hosp withPressure Ulcers

            Patient Care

            Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

            has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

            England (Department of Health)

            NHS quality indicators go live

            ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

            Nursing Times 19 May 2009

            England (Department of Health)

            Search Results (nursing) Quality stroke care (outcome reduction in

            stroke related mortality and disability) Percentage of women who have seen a

            midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

            Pressure ulcer incidence per 10000 patients

            ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

            Scotland (NHS Scotland)

            Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

            developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

            What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

            robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

            Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

            Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

            Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

            Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

            Scotland (NHS Scotland)

            Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

            pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

            UK RCN Keyword searchSearch results

            Your search for nursing metrics in title description and keywords returned 2 results

            You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

            Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

            Location News Events Campaigns Press releases uk wide

            Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

            UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

            2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

            midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

            Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

            young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

            practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

            These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

            UK RCN

            Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

            description and keywords returned 0 results

            RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

            RCN e-Health Programme Policy Statement

            Nursing content of electronic patient client records

            Published June 2008 Review date June 2009

            If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

            statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

            measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

            Published 08 May 2009

            Standards for assessing measuring and monitoring vital signs in infants children and young people

            Format PDF

            Measuring for quality in health and social care An RCN position statement Publication no 003 535

            The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

            summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

            1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

            involvement which will provide fruitful measures for providing feedback on person-centred care

            1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

            In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

            A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

            The RCN is currently moving towards establishing a quality and standards unit

            So what do we have to do

            Abandon our isolationism and learn from the rest of the nursing world

            Invest massively in education to restructure the way we teach and use the nursing process

            Invest massively in education to restructure our nursing documentation

            Ensure appropriate nursing content in EHRs

            Copy the Canadians

            Objectives of C-HOBIC project

            Standardise assessment and documentation of patient outcomes into EHRs by nurses

            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

            practiceDevelop consistent methodology that will contribute

            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

            patient care across four sectors (acute complex care long term care and home care) of the health system

            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

            College London) said at a recent conferencehellip

            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

            • Slide 2
            • What are ldquonursing metricsrdquo
            • If you enter ldquodefinition of metricsrdquo into Google you will find
            • Google contdhellip
            • A new word for an old chestnut measuring the quality of nursing care
            • Enter Darzihellip
            • Slide 8
            • Slide 9
            • Indicators most commonly currently used elsewhere
            • Front runners in the indicator stakes Safety Effectiveness Compassion
            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
            • Issues for us
            • Q2 How will we get the data
            • Slide 16
            • Slide 17
            • An alternative approach retrospective analysis of electronic patient records
            • Where will you find details of patient falls
            • Nursing documentation should include
            • Retrospective analysis of electronic patient records
            • But this can only happen ifhellip
            • Slide 23
            • Nursing documentation
            • What are nurses in other countries doing
            • ICN project The International Nursing Minimum Data Set (i-NMDS)
            • Belgium Nursing Minimum Data Set
            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
            • Objectives of C-HOBIC project
            • USA Partnership of three organisations
            • American Nurses Association (ANA)
            • NDNQI (National Database of Nursing Quality Indicators)
            • CalNOC (Collaborative Alliance for Nursing Outcomes)
            • Veterans AdministrationVANOD
            • Northern Nurses Federation
            • England (Department of Health)
            • Slide 37
            • Scotland (NHS Scotland)
            • Slide 39
            • UK RCN
            • Slide 41
            • Slide 42
            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
            • If you search really hardhelliphellip
            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
            • So what do we have to do
            • Slide 47
            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

              Griffiths P Jones S Maben J Murrells T (2008) State of the art metrics for nursing a rapid appraisal London National Nursing Research Unit Kings College London

              ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

              State of the Art Metrics for Nursing p1

              ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

              Indicators most commonly currently used elsewhere

              Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

              Front runners in the indicator stakes Safety Effectiveness Compassion

              Safety Failure to rescue

              Healthcare associated pneumonia

              Healthcare associated infection

              Pressure ulcers

              Falls

              Effectiveness Staffing levels and skill mix

              Staff satisfaction

              Staff perception of the practice environment

              CompassionExperience of care (patient reported)

              Communication (patient reported)

              State of the Art Metrics for Nursing Box 5 p19

              ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

              Search Results (nursing) Quality stroke care (outcome reduction in stroke

              related mortality and disability) Percentage of women who have seen a midwife or

              an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

              Pressure ulcer incidence per 10000 patients

              Indicators proposed by Department of Health

              Issues for us

              Q1 How will these indicators demonstrate the contribution or quality of nursing care

              Q2 How will we get the data

              14

              ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

              WHO 1997

              Q1How will these indicators demonstrate the contribution or

              quality of nursing care

              Q2 How will we get the data

              Specially collected data eg a form to be filled in for every fall or pressure ulcer

              Secondary use of existing data Audit (manual extraction of data from

              patient records) By data mining electronic patient

              records

              Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

              Element Environment Source Yes No Instruction

              Patient privacy is maintained by the use of curtains and appropriate clothing

              Ask patientObserve

              Ask 6 patients All 6 must report compliance

              Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

              Ask patientObserve

              Ask 6 patients All 6 must report compliance

              Element Care

              Dignity and modesty is maintained for those patients moving between care settings

              Ask patientObserve

              Ask 6 patients observe

              Patients are called by their preferred name Ask patientAsk 6 patients observe

              Do all the call bell systems workObserveAsk staff

              Ask 3 staff All must be aware

              Element Leadership

              Do staff know how to contact the interpreting translation service

              Ask staff Ask 3All must be aware

              Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

              Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

              Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

              17

              ldquoA major strategy for improving quality in healthcare must therefore

              be to establish information systems at clinical level that give feedback to

              individual providers on the outcomes of the care they give for their

              patientsrdquo

              WHO 1997

              An alternative approach retrospective analysis of electronic

              patient records

              Where will you find details of patient falls

              Incident reports (special forms completed by nurses)

              Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

              individual patient

              Nursing documentation should include

              Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

              diagnosis (actions taken to prevent falls)Outcome (fallno fall)

              Retrospective analysis of electronic patient records

              Clinical data can be aggregated to provide management and policy information (Information governance is essential)

              Information for management and planning should be collected as a by-product of core operational processes

              ldquoCollect once use many times for multiple purposesrdquo

              But this can only happen ifhellip

              The relevant data is recorded in the EPR (Nursing data as well as medical data)

              And stored In such a way that the relevant items can be

              found (ie structured)And expressed in standardised terminology to

              enable comparison (analysed in such a way as to show patterns)

              This is not yet happening in nursing but it is required for electronic patient records

              Layer 4Aggregated data

              (N) MDSnational

              international

              Management decisions

              Clinical decisions

              Structuralcharacteristicsservice items

              etc

              Standardised nursing

              terminology

              Policy decisions

              Layer 3Aggregated data

              NMDS (local)

              Layer 2 Nursing interpretationsNursing diagnoses

              Nursing interventionsNursing outcomes

              Layer 1 Facts- Demographic data

              - Observations signs and symptoms

              The Nursing Information Reference Model - Epping and Goosen 1997

              One way traffic Bottom up not top down

              Nursing documentation

              The only reason for putting data in (ie documenting anything) is so that someone can get it out

              But you can only get out what someone has put in (so we need agreed minimum data sets)

              And they have to be able to find it (so it has to be structured - no more unstructured narratives)

              And they have to be able to understand it (so we need standardised terminology)

              What are nurses in other countries doing ICN

              BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

              Norway Finland Iceland)

              AustraliaSloveniaAnd several others

              We should learn from other countries instead of re-inventing the (square) wheel

              ICN project The International Nursing Minimum Data Set (i-NMDS)

              ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

              Werley and Lang 1988

              Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

              Belgium Nursing Minimum Data Set

              Compulsory since 1988All Belgian acute hospitalsContent

              Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

              Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

              Canadian Nurses Association C-HOBIC project

              (Canadian Health Outcomes for Better Information and Care)

              Collection of patient outcome information related to nursing care in the electronic health records of four provinces

              ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

              Objectives of C-HOBIC project

              Standardise assessment and documentation of patient outcomes into EHRs by nurses

              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

              practiceDevelop consistent methodology that will contribute

              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

              patient care across four sectors (acute complex care long term care and home care) of the health system

              USA Partnership of three organisations

              American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

              American Nurses Association (ANA)

              ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

              ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

              In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

              NDNQI (National Database of Nursing Quality Indicators)

              The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

              All indicator data are collected and reported at the nursing unit level

              NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

              Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

              NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

              improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

              CalNOC (Collaborative Alliance for Nursing Outcomes)

              CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

              statewide outcomes database Conducting research to advance evidence-

              based interventions to achieve quality Synthesizing amp disseminating data to shape

              public policy practice amp education

              Data Into Files

              Skin Risk Braden ScalePressure UlcersClinical Observations

              Veterans AdministrationVANOD

              EMR

              Point amp Click

              Patient Assessment

              Template

              Creates Progress Note

              in EMR

              Individual Clinical Reminders

              Creates Population

              Reportseg list of all

              Pts in hosp withPressure Ulcers

              Patient Care

              Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

              has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

              England (Department of Health)

              NHS quality indicators go live

              ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

              Nursing Times 19 May 2009

              England (Department of Health)

              Search Results (nursing) Quality stroke care (outcome reduction in

              stroke related mortality and disability) Percentage of women who have seen a

              midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

              Pressure ulcer incidence per 10000 patients

              ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

              Scotland (NHS Scotland)

              Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

              developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

              What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

              robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

              Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

              Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

              Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

              Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

              Scotland (NHS Scotland)

              Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

              pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

              UK RCN Keyword searchSearch results

              Your search for nursing metrics in title description and keywords returned 2 results

              You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

              Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

              Location News Events Campaigns Press releases uk wide

              Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

              UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

              2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

              midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

              Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

              young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

              practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

              These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

              UK RCN

              Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

              description and keywords returned 0 results

              RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

              RCN e-Health Programme Policy Statement

              Nursing content of electronic patient client records

              Published June 2008 Review date June 2009

              If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

              statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

              measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

              Published 08 May 2009

              Standards for assessing measuring and monitoring vital signs in infants children and young people

              Format PDF

              Measuring for quality in health and social care An RCN position statement Publication no 003 535

              The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

              summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

              1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

              involvement which will provide fruitful measures for providing feedback on person-centred care

              1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

              In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

              A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

              The RCN is currently moving towards establishing a quality and standards unit

              So what do we have to do

              Abandon our isolationism and learn from the rest of the nursing world

              Invest massively in education to restructure the way we teach and use the nursing process

              Invest massively in education to restructure our nursing documentation

              Ensure appropriate nursing content in EHRs

              Copy the Canadians

              Objectives of C-HOBIC project

              Standardise assessment and documentation of patient outcomes into EHRs by nurses

              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

              practiceDevelop consistent methodology that will contribute

              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

              patient care across four sectors (acute complex care long term care and home care) of the health system

              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

              College London) said at a recent conferencehellip

              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

              • Slide 2
              • What are ldquonursing metricsrdquo
              • If you enter ldquodefinition of metricsrdquo into Google you will find
              • Google contdhellip
              • A new word for an old chestnut measuring the quality of nursing care
              • Enter Darzihellip
              • Slide 8
              • Slide 9
              • Indicators most commonly currently used elsewhere
              • Front runners in the indicator stakes Safety Effectiveness Compassion
              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
              • Issues for us
              • Q2 How will we get the data
              • Slide 16
              • Slide 17
              • An alternative approach retrospective analysis of electronic patient records
              • Where will you find details of patient falls
              • Nursing documentation should include
              • Retrospective analysis of electronic patient records
              • But this can only happen ifhellip
              • Slide 23
              • Nursing documentation
              • What are nurses in other countries doing
              • ICN project The International Nursing Minimum Data Set (i-NMDS)
              • Belgium Nursing Minimum Data Set
              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
              • Objectives of C-HOBIC project
              • USA Partnership of three organisations
              • American Nurses Association (ANA)
              • NDNQI (National Database of Nursing Quality Indicators)
              • CalNOC (Collaborative Alliance for Nursing Outcomes)
              • Veterans AdministrationVANOD
              • Northern Nurses Federation
              • England (Department of Health)
              • Slide 37
              • Scotland (NHS Scotland)
              • Slide 39
              • UK RCN
              • Slide 41
              • Slide 42
              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
              • If you search really hardhelliphellip
              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
              • So what do we have to do
              • Slide 47
              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                ldquoThe group was tasked with finding measures of ldquonurse-delivered outcomes and patient experiencerdquo We take this to mean measures that directly reflect nursingrsquos end result in terms of impact upon patientsrdquo

                State of the Art Metrics for Nursing p1

                ldquoThis paper explores potential nursing-sensitive indicators from published literature and indicator sets currently in use The requirements of a good set of indicators are explored and evidence for indicatorsrsquo validity is considered through an examination of evidence linking nursing contributions and patient outcomes The conclusion assesses the current state of the art in nursing-sensitive indicatorsrdquo

                Indicators most commonly currently used elsewhere

                Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

                Front runners in the indicator stakes Safety Effectiveness Compassion

                Safety Failure to rescue

                Healthcare associated pneumonia

                Healthcare associated infection

                Pressure ulcers

                Falls

                Effectiveness Staffing levels and skill mix

                Staff satisfaction

                Staff perception of the practice environment

                CompassionExperience of care (patient reported)

                Communication (patient reported)

                State of the Art Metrics for Nursing Box 5 p19

                ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                Search Results (nursing) Quality stroke care (outcome reduction in stroke

                related mortality and disability) Percentage of women who have seen a midwife or

                an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                Pressure ulcer incidence per 10000 patients

                Indicators proposed by Department of Health

                Issues for us

                Q1 How will these indicators demonstrate the contribution or quality of nursing care

                Q2 How will we get the data

                14

                ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                WHO 1997

                Q1How will these indicators demonstrate the contribution or

                quality of nursing care

                Q2 How will we get the data

                Specially collected data eg a form to be filled in for every fall or pressure ulcer

                Secondary use of existing data Audit (manual extraction of data from

                patient records) By data mining electronic patient

                records

                Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                Element Environment Source Yes No Instruction

                Patient privacy is maintained by the use of curtains and appropriate clothing

                Ask patientObserve

                Ask 6 patients All 6 must report compliance

                Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                Ask patientObserve

                Ask 6 patients All 6 must report compliance

                Element Care

                Dignity and modesty is maintained for those patients moving between care settings

                Ask patientObserve

                Ask 6 patients observe

                Patients are called by their preferred name Ask patientAsk 6 patients observe

                Do all the call bell systems workObserveAsk staff

                Ask 3 staff All must be aware

                Element Leadership

                Do staff know how to contact the interpreting translation service

                Ask staff Ask 3All must be aware

                Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                17

                ldquoA major strategy for improving quality in healthcare must therefore

                be to establish information systems at clinical level that give feedback to

                individual providers on the outcomes of the care they give for their

                patientsrdquo

                WHO 1997

                An alternative approach retrospective analysis of electronic

                patient records

                Where will you find details of patient falls

                Incident reports (special forms completed by nurses)

                Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                individual patient

                Nursing documentation should include

                Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                Retrospective analysis of electronic patient records

                Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                Information for management and planning should be collected as a by-product of core operational processes

                ldquoCollect once use many times for multiple purposesrdquo

                But this can only happen ifhellip

                The relevant data is recorded in the EPR (Nursing data as well as medical data)

                And stored In such a way that the relevant items can be

                found (ie structured)And expressed in standardised terminology to

                enable comparison (analysed in such a way as to show patterns)

                This is not yet happening in nursing but it is required for electronic patient records

                Layer 4Aggregated data

                (N) MDSnational

                international

                Management decisions

                Clinical decisions

                Structuralcharacteristicsservice items

                etc

                Standardised nursing

                terminology

                Policy decisions

                Layer 3Aggregated data

                NMDS (local)

                Layer 2 Nursing interpretationsNursing diagnoses

                Nursing interventionsNursing outcomes

                Layer 1 Facts- Demographic data

                - Observations signs and symptoms

                The Nursing Information Reference Model - Epping and Goosen 1997

                One way traffic Bottom up not top down

                Nursing documentation

                The only reason for putting data in (ie documenting anything) is so that someone can get it out

                But you can only get out what someone has put in (so we need agreed minimum data sets)

                And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                And they have to be able to understand it (so we need standardised terminology)

                What are nurses in other countries doing ICN

                BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                Norway Finland Iceland)

                AustraliaSloveniaAnd several others

                We should learn from other countries instead of re-inventing the (square) wheel

                ICN project The International Nursing Minimum Data Set (i-NMDS)

                ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                Werley and Lang 1988

                Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                Belgium Nursing Minimum Data Set

                Compulsory since 1988All Belgian acute hospitalsContent

                Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                Canadian Nurses Association C-HOBIC project

                (Canadian Health Outcomes for Better Information and Care)

                Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                Objectives of C-HOBIC project

                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                practiceDevelop consistent methodology that will contribute

                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                patient care across four sectors (acute complex care long term care and home care) of the health system

                USA Partnership of three organisations

                American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                American Nurses Association (ANA)

                ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                NDNQI (National Database of Nursing Quality Indicators)

                The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                All indicator data are collected and reported at the nursing unit level

                NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                CalNOC (Collaborative Alliance for Nursing Outcomes)

                CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                statewide outcomes database Conducting research to advance evidence-

                based interventions to achieve quality Synthesizing amp disseminating data to shape

                public policy practice amp education

                Data Into Files

                Skin Risk Braden ScalePressure UlcersClinical Observations

                Veterans AdministrationVANOD

                EMR

                Point amp Click

                Patient Assessment

                Template

                Creates Progress Note

                in EMR

                Individual Clinical Reminders

                Creates Population

                Reportseg list of all

                Pts in hosp withPressure Ulcers

                Patient Care

                Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                England (Department of Health)

                NHS quality indicators go live

                ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                Nursing Times 19 May 2009

                England (Department of Health)

                Search Results (nursing) Quality stroke care (outcome reduction in

                stroke related mortality and disability) Percentage of women who have seen a

                midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                Pressure ulcer incidence per 10000 patients

                ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                Scotland (NHS Scotland)

                Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                Scotland (NHS Scotland)

                Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                UK RCN Keyword searchSearch results

                Your search for nursing metrics in title description and keywords returned 2 results

                You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                Location News Events Campaigns Press releases uk wide

                Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                UK RCN

                Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                description and keywords returned 0 results

                RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                RCN e-Health Programme Policy Statement

                Nursing content of electronic patient client records

                Published June 2008 Review date June 2009

                If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                Published 08 May 2009

                Standards for assessing measuring and monitoring vital signs in infants children and young people

                Format PDF

                Measuring for quality in health and social care An RCN position statement Publication no 003 535

                The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                involvement which will provide fruitful measures for providing feedback on person-centred care

                1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                The RCN is currently moving towards establishing a quality and standards unit

                So what do we have to do

                Abandon our isolationism and learn from the rest of the nursing world

                Invest massively in education to restructure the way we teach and use the nursing process

                Invest massively in education to restructure our nursing documentation

                Ensure appropriate nursing content in EHRs

                Copy the Canadians

                Objectives of C-HOBIC project

                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                practiceDevelop consistent methodology that will contribute

                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                patient care across four sectors (acute complex care long term care and home care) of the health system

                As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                College London) said at a recent conferencehellip

                ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                • Slide 2
                • What are ldquonursing metricsrdquo
                • If you enter ldquodefinition of metricsrdquo into Google you will find
                • Google contdhellip
                • A new word for an old chestnut measuring the quality of nursing care
                • Enter Darzihellip
                • Slide 8
                • Slide 9
                • Indicators most commonly currently used elsewhere
                • Front runners in the indicator stakes Safety Effectiveness Compassion
                • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                • Issues for us
                • Q2 How will we get the data
                • Slide 16
                • Slide 17
                • An alternative approach retrospective analysis of electronic patient records
                • Where will you find details of patient falls
                • Nursing documentation should include
                • Retrospective analysis of electronic patient records
                • But this can only happen ifhellip
                • Slide 23
                • Nursing documentation
                • What are nurses in other countries doing
                • ICN project The International Nursing Minimum Data Set (i-NMDS)
                • Belgium Nursing Minimum Data Set
                • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                • Objectives of C-HOBIC project
                • USA Partnership of three organisations
                • American Nurses Association (ANA)
                • NDNQI (National Database of Nursing Quality Indicators)
                • CalNOC (Collaborative Alliance for Nursing Outcomes)
                • Veterans AdministrationVANOD
                • Northern Nurses Federation
                • England (Department of Health)
                • Slide 37
                • Scotland (NHS Scotland)
                • Slide 39
                • UK RCN
                • Slide 41
                • Slide 42
                • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                • If you search really hardhelliphellip
                • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                • So what do we have to do
                • Slide 47
                • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                  Indicators most commonly currently used elsewhere

                  Pressure ulcersldquoFailure to rescuerdquoStaffing levels (nurseshours per patient)FallsHospital Associated Infections (pneumonia)Staff satisfaction and wellbeingHospital Associated Infections (UTIs)Staffingskill mixMedication administration errors

                  Front runners in the indicator stakes Safety Effectiveness Compassion

                  Safety Failure to rescue

                  Healthcare associated pneumonia

                  Healthcare associated infection

                  Pressure ulcers

                  Falls

                  Effectiveness Staffing levels and skill mix

                  Staff satisfaction

                  Staff perception of the practice environment

                  CompassionExperience of care (patient reported)

                  Communication (patient reported)

                  State of the Art Metrics for Nursing Box 5 p19

                  ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                  Search Results (nursing) Quality stroke care (outcome reduction in stroke

                  related mortality and disability) Percentage of women who have seen a midwife or

                  an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                  Pressure ulcer incidence per 10000 patients

                  Indicators proposed by Department of Health

                  Issues for us

                  Q1 How will these indicators demonstrate the contribution or quality of nursing care

                  Q2 How will we get the data

                  14

                  ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                  WHO 1997

                  Q1How will these indicators demonstrate the contribution or

                  quality of nursing care

                  Q2 How will we get the data

                  Specially collected data eg a form to be filled in for every fall or pressure ulcer

                  Secondary use of existing data Audit (manual extraction of data from

                  patient records) By data mining electronic patient

                  records

                  Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                  Element Environment Source Yes No Instruction

                  Patient privacy is maintained by the use of curtains and appropriate clothing

                  Ask patientObserve

                  Ask 6 patients All 6 must report compliance

                  Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                  Ask patientObserve

                  Ask 6 patients All 6 must report compliance

                  Element Care

                  Dignity and modesty is maintained for those patients moving between care settings

                  Ask patientObserve

                  Ask 6 patients observe

                  Patients are called by their preferred name Ask patientAsk 6 patients observe

                  Do all the call bell systems workObserveAsk staff

                  Ask 3 staff All must be aware

                  Element Leadership

                  Do staff know how to contact the interpreting translation service

                  Ask staff Ask 3All must be aware

                  Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                  Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                  Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                  17

                  ldquoA major strategy for improving quality in healthcare must therefore

                  be to establish information systems at clinical level that give feedback to

                  individual providers on the outcomes of the care they give for their

                  patientsrdquo

                  WHO 1997

                  An alternative approach retrospective analysis of electronic

                  patient records

                  Where will you find details of patient falls

                  Incident reports (special forms completed by nurses)

                  Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                  individual patient

                  Nursing documentation should include

                  Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                  diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                  Retrospective analysis of electronic patient records

                  Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                  Information for management and planning should be collected as a by-product of core operational processes

                  ldquoCollect once use many times for multiple purposesrdquo

                  But this can only happen ifhellip

                  The relevant data is recorded in the EPR (Nursing data as well as medical data)

                  And stored In such a way that the relevant items can be

                  found (ie structured)And expressed in standardised terminology to

                  enable comparison (analysed in such a way as to show patterns)

                  This is not yet happening in nursing but it is required for electronic patient records

                  Layer 4Aggregated data

                  (N) MDSnational

                  international

                  Management decisions

                  Clinical decisions

                  Structuralcharacteristicsservice items

                  etc

                  Standardised nursing

                  terminology

                  Policy decisions

                  Layer 3Aggregated data

                  NMDS (local)

                  Layer 2 Nursing interpretationsNursing diagnoses

                  Nursing interventionsNursing outcomes

                  Layer 1 Facts- Demographic data

                  - Observations signs and symptoms

                  The Nursing Information Reference Model - Epping and Goosen 1997

                  One way traffic Bottom up not top down

                  Nursing documentation

                  The only reason for putting data in (ie documenting anything) is so that someone can get it out

                  But you can only get out what someone has put in (so we need agreed minimum data sets)

                  And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                  And they have to be able to understand it (so we need standardised terminology)

                  What are nurses in other countries doing ICN

                  BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                  Norway Finland Iceland)

                  AustraliaSloveniaAnd several others

                  We should learn from other countries instead of re-inventing the (square) wheel

                  ICN project The International Nursing Minimum Data Set (i-NMDS)

                  ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                  Werley and Lang 1988

                  Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                  Belgium Nursing Minimum Data Set

                  Compulsory since 1988All Belgian acute hospitalsContent

                  Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                  Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                  Canadian Nurses Association C-HOBIC project

                  (Canadian Health Outcomes for Better Information and Care)

                  Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                  ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                  Objectives of C-HOBIC project

                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                  practiceDevelop consistent methodology that will contribute

                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                  patient care across four sectors (acute complex care long term care and home care) of the health system

                  USA Partnership of three organisations

                  American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                  American Nurses Association (ANA)

                  ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                  ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                  In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                  NDNQI (National Database of Nursing Quality Indicators)

                  The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                  All indicator data are collected and reported at the nursing unit level

                  NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                  Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                  NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                  improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                  CalNOC (Collaborative Alliance for Nursing Outcomes)

                  CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                  statewide outcomes database Conducting research to advance evidence-

                  based interventions to achieve quality Synthesizing amp disseminating data to shape

                  public policy practice amp education

                  Data Into Files

                  Skin Risk Braden ScalePressure UlcersClinical Observations

                  Veterans AdministrationVANOD

                  EMR

                  Point amp Click

                  Patient Assessment

                  Template

                  Creates Progress Note

                  in EMR

                  Individual Clinical Reminders

                  Creates Population

                  Reportseg list of all

                  Pts in hosp withPressure Ulcers

                  Patient Care

                  Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                  has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                  England (Department of Health)

                  NHS quality indicators go live

                  ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                  Nursing Times 19 May 2009

                  England (Department of Health)

                  Search Results (nursing) Quality stroke care (outcome reduction in

                  stroke related mortality and disability) Percentage of women who have seen a

                  midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                  Pressure ulcer incidence per 10000 patients

                  ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                  Scotland (NHS Scotland)

                  Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                  developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                  What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                  robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                  Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                  Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                  Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                  Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                  Scotland (NHS Scotland)

                  Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                  pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                  UK RCN Keyword searchSearch results

                  Your search for nursing metrics in title description and keywords returned 2 results

                  You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                  Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                  Location News Events Campaigns Press releases uk wide

                  Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                  UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                  2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                  midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                  Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                  young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                  practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                  These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                  UK RCN

                  Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                  description and keywords returned 0 results

                  RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                  RCN e-Health Programme Policy Statement

                  Nursing content of electronic patient client records

                  Published June 2008 Review date June 2009

                  If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                  statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                  measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                  Published 08 May 2009

                  Standards for assessing measuring and monitoring vital signs in infants children and young people

                  Format PDF

                  Measuring for quality in health and social care An RCN position statement Publication no 003 535

                  The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                  summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                  1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                  involvement which will provide fruitful measures for providing feedback on person-centred care

                  1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                  In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                  A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                  The RCN is currently moving towards establishing a quality and standards unit

                  So what do we have to do

                  Abandon our isolationism and learn from the rest of the nursing world

                  Invest massively in education to restructure the way we teach and use the nursing process

                  Invest massively in education to restructure our nursing documentation

                  Ensure appropriate nursing content in EHRs

                  Copy the Canadians

                  Objectives of C-HOBIC project

                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                  practiceDevelop consistent methodology that will contribute

                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                  patient care across four sectors (acute complex care long term care and home care) of the health system

                  As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                  College London) said at a recent conferencehellip

                  ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                  • Slide 2
                  • What are ldquonursing metricsrdquo
                  • If you enter ldquodefinition of metricsrdquo into Google you will find
                  • Google contdhellip
                  • A new word for an old chestnut measuring the quality of nursing care
                  • Enter Darzihellip
                  • Slide 8
                  • Slide 9
                  • Indicators most commonly currently used elsewhere
                  • Front runners in the indicator stakes Safety Effectiveness Compassion
                  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                  • Issues for us
                  • Q2 How will we get the data
                  • Slide 16
                  • Slide 17
                  • An alternative approach retrospective analysis of electronic patient records
                  • Where will you find details of patient falls
                  • Nursing documentation should include
                  • Retrospective analysis of electronic patient records
                  • But this can only happen ifhellip
                  • Slide 23
                  • Nursing documentation
                  • What are nurses in other countries doing
                  • ICN project The International Nursing Minimum Data Set (i-NMDS)
                  • Belgium Nursing Minimum Data Set
                  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                  • Objectives of C-HOBIC project
                  • USA Partnership of three organisations
                  • American Nurses Association (ANA)
                  • NDNQI (National Database of Nursing Quality Indicators)
                  • CalNOC (Collaborative Alliance for Nursing Outcomes)
                  • Veterans AdministrationVANOD
                  • Northern Nurses Federation
                  • England (Department of Health)
                  • Slide 37
                  • Scotland (NHS Scotland)
                  • Slide 39
                  • UK RCN
                  • Slide 41
                  • Slide 42
                  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                  • If you search really hardhelliphellip
                  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                  • So what do we have to do
                  • Slide 47
                  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                    Front runners in the indicator stakes Safety Effectiveness Compassion

                    Safety Failure to rescue

                    Healthcare associated pneumonia

                    Healthcare associated infection

                    Pressure ulcers

                    Falls

                    Effectiveness Staffing levels and skill mix

                    Staff satisfaction

                    Staff perception of the practice environment

                    CompassionExperience of care (patient reported)

                    Communication (patient reported)

                    State of the Art Metrics for Nursing Box 5 p19

                    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                    Search Results (nursing) Quality stroke care (outcome reduction in stroke

                    related mortality and disability) Percentage of women who have seen a midwife or

                    an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                    Pressure ulcer incidence per 10000 patients

                    Indicators proposed by Department of Health

                    Issues for us

                    Q1 How will these indicators demonstrate the contribution or quality of nursing care

                    Q2 How will we get the data

                    14

                    ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                    WHO 1997

                    Q1How will these indicators demonstrate the contribution or

                    quality of nursing care

                    Q2 How will we get the data

                    Specially collected data eg a form to be filled in for every fall or pressure ulcer

                    Secondary use of existing data Audit (manual extraction of data from

                    patient records) By data mining electronic patient

                    records

                    Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                    Element Environment Source Yes No Instruction

                    Patient privacy is maintained by the use of curtains and appropriate clothing

                    Ask patientObserve

                    Ask 6 patients All 6 must report compliance

                    Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                    Ask patientObserve

                    Ask 6 patients All 6 must report compliance

                    Element Care

                    Dignity and modesty is maintained for those patients moving between care settings

                    Ask patientObserve

                    Ask 6 patients observe

                    Patients are called by their preferred name Ask patientAsk 6 patients observe

                    Do all the call bell systems workObserveAsk staff

                    Ask 3 staff All must be aware

                    Element Leadership

                    Do staff know how to contact the interpreting translation service

                    Ask staff Ask 3All must be aware

                    Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                    Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                    Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                    17

                    ldquoA major strategy for improving quality in healthcare must therefore

                    be to establish information systems at clinical level that give feedback to

                    individual providers on the outcomes of the care they give for their

                    patientsrdquo

                    WHO 1997

                    An alternative approach retrospective analysis of electronic

                    patient records

                    Where will you find details of patient falls

                    Incident reports (special forms completed by nurses)

                    Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                    individual patient

                    Nursing documentation should include

                    Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                    diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                    Retrospective analysis of electronic patient records

                    Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                    Information for management and planning should be collected as a by-product of core operational processes

                    ldquoCollect once use many times for multiple purposesrdquo

                    But this can only happen ifhellip

                    The relevant data is recorded in the EPR (Nursing data as well as medical data)

                    And stored In such a way that the relevant items can be

                    found (ie structured)And expressed in standardised terminology to

                    enable comparison (analysed in such a way as to show patterns)

                    This is not yet happening in nursing but it is required for electronic patient records

                    Layer 4Aggregated data

                    (N) MDSnational

                    international

                    Management decisions

                    Clinical decisions

                    Structuralcharacteristicsservice items

                    etc

                    Standardised nursing

                    terminology

                    Policy decisions

                    Layer 3Aggregated data

                    NMDS (local)

                    Layer 2 Nursing interpretationsNursing diagnoses

                    Nursing interventionsNursing outcomes

                    Layer 1 Facts- Demographic data

                    - Observations signs and symptoms

                    The Nursing Information Reference Model - Epping and Goosen 1997

                    One way traffic Bottom up not top down

                    Nursing documentation

                    The only reason for putting data in (ie documenting anything) is so that someone can get it out

                    But you can only get out what someone has put in (so we need agreed minimum data sets)

                    And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                    And they have to be able to understand it (so we need standardised terminology)

                    What are nurses in other countries doing ICN

                    BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                    Norway Finland Iceland)

                    AustraliaSloveniaAnd several others

                    We should learn from other countries instead of re-inventing the (square) wheel

                    ICN project The International Nursing Minimum Data Set (i-NMDS)

                    ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                    Werley and Lang 1988

                    Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                    Belgium Nursing Minimum Data Set

                    Compulsory since 1988All Belgian acute hospitalsContent

                    Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                    Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                    Canadian Nurses Association C-HOBIC project

                    (Canadian Health Outcomes for Better Information and Care)

                    Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                    ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                    Objectives of C-HOBIC project

                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                    practiceDevelop consistent methodology that will contribute

                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                    patient care across four sectors (acute complex care long term care and home care) of the health system

                    USA Partnership of three organisations

                    American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                    American Nurses Association (ANA)

                    ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                    ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                    In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                    NDNQI (National Database of Nursing Quality Indicators)

                    The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                    All indicator data are collected and reported at the nursing unit level

                    NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                    Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                    NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                    improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                    CalNOC (Collaborative Alliance for Nursing Outcomes)

                    CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                    statewide outcomes database Conducting research to advance evidence-

                    based interventions to achieve quality Synthesizing amp disseminating data to shape

                    public policy practice amp education

                    Data Into Files

                    Skin Risk Braden ScalePressure UlcersClinical Observations

                    Veterans AdministrationVANOD

                    EMR

                    Point amp Click

                    Patient Assessment

                    Template

                    Creates Progress Note

                    in EMR

                    Individual Clinical Reminders

                    Creates Population

                    Reportseg list of all

                    Pts in hosp withPressure Ulcers

                    Patient Care

                    Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                    has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                    England (Department of Health)

                    NHS quality indicators go live

                    ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                    Nursing Times 19 May 2009

                    England (Department of Health)

                    Search Results (nursing) Quality stroke care (outcome reduction in

                    stroke related mortality and disability) Percentage of women who have seen a

                    midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                    Pressure ulcer incidence per 10000 patients

                    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                    Scotland (NHS Scotland)

                    Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                    developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                    What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                    robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                    Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                    Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                    Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                    Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                    Scotland (NHS Scotland)

                    Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                    pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                    UK RCN Keyword searchSearch results

                    Your search for nursing metrics in title description and keywords returned 2 results

                    You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                    Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                    Location News Events Campaigns Press releases uk wide

                    Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                    UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                    2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                    midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                    Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                    young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                    practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                    These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                    UK RCN

                    Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                    description and keywords returned 0 results

                    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                    RCN e-Health Programme Policy Statement

                    Nursing content of electronic patient client records

                    Published June 2008 Review date June 2009

                    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                    Published 08 May 2009

                    Standards for assessing measuring and monitoring vital signs in infants children and young people

                    Format PDF

                    Measuring for quality in health and social care An RCN position statement Publication no 003 535

                    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                    involvement which will provide fruitful measures for providing feedback on person-centred care

                    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                    The RCN is currently moving towards establishing a quality and standards unit

                    So what do we have to do

                    Abandon our isolationism and learn from the rest of the nursing world

                    Invest massively in education to restructure the way we teach and use the nursing process

                    Invest massively in education to restructure our nursing documentation

                    Ensure appropriate nursing content in EHRs

                    Copy the Canadians

                    Objectives of C-HOBIC project

                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                    practiceDevelop consistent methodology that will contribute

                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                    patient care across four sectors (acute complex care long term care and home care) of the health system

                    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                    College London) said at a recent conferencehellip

                    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                    • Slide 2
                    • What are ldquonursing metricsrdquo
                    • If you enter ldquodefinition of metricsrdquo into Google you will find
                    • Google contdhellip
                    • A new word for an old chestnut measuring the quality of nursing care
                    • Enter Darzihellip
                    • Slide 8
                    • Slide 9
                    • Indicators most commonly currently used elsewhere
                    • Front runners in the indicator stakes Safety Effectiveness Compassion
                    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                    • Issues for us
                    • Q2 How will we get the data
                    • Slide 16
                    • Slide 17
                    • An alternative approach retrospective analysis of electronic patient records
                    • Where will you find details of patient falls
                    • Nursing documentation should include
                    • Retrospective analysis of electronic patient records
                    • But this can only happen ifhellip
                    • Slide 23
                    • Nursing documentation
                    • What are nurses in other countries doing
                    • ICN project The International Nursing Minimum Data Set (i-NMDS)
                    • Belgium Nursing Minimum Data Set
                    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                    • Objectives of C-HOBIC project
                    • USA Partnership of three organisations
                    • American Nurses Association (ANA)
                    • NDNQI (National Database of Nursing Quality Indicators)
                    • CalNOC (Collaborative Alliance for Nursing Outcomes)
                    • Veterans AdministrationVANOD
                    • Northern Nurses Federation
                    • England (Department of Health)
                    • Slide 37
                    • Scotland (NHS Scotland)
                    • Slide 39
                    • UK RCN
                    • Slide 41
                    • Slide 42
                    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                    • If you search really hardhelliphellip
                    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                    • So what do we have to do
                    • Slide 47
                    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                      Search Results (nursing) Quality stroke care (outcome reduction in stroke

                      related mortality and disability) Percentage of women who have seen a midwife or

                      an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                      Pressure ulcer incidence per 10000 patients

                      Indicators proposed by Department of Health

                      Issues for us

                      Q1 How will these indicators demonstrate the contribution or quality of nursing care

                      Q2 How will we get the data

                      14

                      ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                      WHO 1997

                      Q1How will these indicators demonstrate the contribution or

                      quality of nursing care

                      Q2 How will we get the data

                      Specially collected data eg a form to be filled in for every fall or pressure ulcer

                      Secondary use of existing data Audit (manual extraction of data from

                      patient records) By data mining electronic patient

                      records

                      Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                      Element Environment Source Yes No Instruction

                      Patient privacy is maintained by the use of curtains and appropriate clothing

                      Ask patientObserve

                      Ask 6 patients All 6 must report compliance

                      Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                      Ask patientObserve

                      Ask 6 patients All 6 must report compliance

                      Element Care

                      Dignity and modesty is maintained for those patients moving between care settings

                      Ask patientObserve

                      Ask 6 patients observe

                      Patients are called by their preferred name Ask patientAsk 6 patients observe

                      Do all the call bell systems workObserveAsk staff

                      Ask 3 staff All must be aware

                      Element Leadership

                      Do staff know how to contact the interpreting translation service

                      Ask staff Ask 3All must be aware

                      Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                      Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                      Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                      17

                      ldquoA major strategy for improving quality in healthcare must therefore

                      be to establish information systems at clinical level that give feedback to

                      individual providers on the outcomes of the care they give for their

                      patientsrdquo

                      WHO 1997

                      An alternative approach retrospective analysis of electronic

                      patient records

                      Where will you find details of patient falls

                      Incident reports (special forms completed by nurses)

                      Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                      individual patient

                      Nursing documentation should include

                      Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                      diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                      Retrospective analysis of electronic patient records

                      Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                      Information for management and planning should be collected as a by-product of core operational processes

                      ldquoCollect once use many times for multiple purposesrdquo

                      But this can only happen ifhellip

                      The relevant data is recorded in the EPR (Nursing data as well as medical data)

                      And stored In such a way that the relevant items can be

                      found (ie structured)And expressed in standardised terminology to

                      enable comparison (analysed in such a way as to show patterns)

                      This is not yet happening in nursing but it is required for electronic patient records

                      Layer 4Aggregated data

                      (N) MDSnational

                      international

                      Management decisions

                      Clinical decisions

                      Structuralcharacteristicsservice items

                      etc

                      Standardised nursing

                      terminology

                      Policy decisions

                      Layer 3Aggregated data

                      NMDS (local)

                      Layer 2 Nursing interpretationsNursing diagnoses

                      Nursing interventionsNursing outcomes

                      Layer 1 Facts- Demographic data

                      - Observations signs and symptoms

                      The Nursing Information Reference Model - Epping and Goosen 1997

                      One way traffic Bottom up not top down

                      Nursing documentation

                      The only reason for putting data in (ie documenting anything) is so that someone can get it out

                      But you can only get out what someone has put in (so we need agreed minimum data sets)

                      And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                      And they have to be able to understand it (so we need standardised terminology)

                      What are nurses in other countries doing ICN

                      BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                      Norway Finland Iceland)

                      AustraliaSloveniaAnd several others

                      We should learn from other countries instead of re-inventing the (square) wheel

                      ICN project The International Nursing Minimum Data Set (i-NMDS)

                      ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                      Werley and Lang 1988

                      Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                      Belgium Nursing Minimum Data Set

                      Compulsory since 1988All Belgian acute hospitalsContent

                      Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                      Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                      Canadian Nurses Association C-HOBIC project

                      (Canadian Health Outcomes for Better Information and Care)

                      Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                      ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                      Objectives of C-HOBIC project

                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                      practiceDevelop consistent methodology that will contribute

                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                      patient care across four sectors (acute complex care long term care and home care) of the health system

                      USA Partnership of three organisations

                      American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                      American Nurses Association (ANA)

                      ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                      ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                      In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                      NDNQI (National Database of Nursing Quality Indicators)

                      The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                      All indicator data are collected and reported at the nursing unit level

                      NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                      Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                      NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                      improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                      CalNOC (Collaborative Alliance for Nursing Outcomes)

                      CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                      statewide outcomes database Conducting research to advance evidence-

                      based interventions to achieve quality Synthesizing amp disseminating data to shape

                      public policy practice amp education

                      Data Into Files

                      Skin Risk Braden ScalePressure UlcersClinical Observations

                      Veterans AdministrationVANOD

                      EMR

                      Point amp Click

                      Patient Assessment

                      Template

                      Creates Progress Note

                      in EMR

                      Individual Clinical Reminders

                      Creates Population

                      Reportseg list of all

                      Pts in hosp withPressure Ulcers

                      Patient Care

                      Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                      has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                      England (Department of Health)

                      NHS quality indicators go live

                      ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                      Nursing Times 19 May 2009

                      England (Department of Health)

                      Search Results (nursing) Quality stroke care (outcome reduction in

                      stroke related mortality and disability) Percentage of women who have seen a

                      midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                      Pressure ulcer incidence per 10000 patients

                      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                      Scotland (NHS Scotland)

                      Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                      developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                      What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                      robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                      Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                      Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                      Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                      Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                      Scotland (NHS Scotland)

                      Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                      pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                      UK RCN Keyword searchSearch results

                      Your search for nursing metrics in title description and keywords returned 2 results

                      You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                      Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                      Location News Events Campaigns Press releases uk wide

                      Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                      UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                      2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                      midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                      Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                      young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                      practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                      These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                      UK RCN

                      Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                      description and keywords returned 0 results

                      RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                      RCN e-Health Programme Policy Statement

                      Nursing content of electronic patient client records

                      Published June 2008 Review date June 2009

                      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                      Published 08 May 2009

                      Standards for assessing measuring and monitoring vital signs in infants children and young people

                      Format PDF

                      Measuring for quality in health and social care An RCN position statement Publication no 003 535

                      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                      involvement which will provide fruitful measures for providing feedback on person-centred care

                      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                      The RCN is currently moving towards establishing a quality and standards unit

                      So what do we have to do

                      Abandon our isolationism and learn from the rest of the nursing world

                      Invest massively in education to restructure the way we teach and use the nursing process

                      Invest massively in education to restructure our nursing documentation

                      Ensure appropriate nursing content in EHRs

                      Copy the Canadians

                      Objectives of C-HOBIC project

                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                      practiceDevelop consistent methodology that will contribute

                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                      patient care across four sectors (acute complex care long term care and home care) of the health system

                      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                      College London) said at a recent conferencehellip

                      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                      • Slide 2
                      • What are ldquonursing metricsrdquo
                      • If you enter ldquodefinition of metricsrdquo into Google you will find
                      • Google contdhellip
                      • A new word for an old chestnut measuring the quality of nursing care
                      • Enter Darzihellip
                      • Slide 8
                      • Slide 9
                      • Indicators most commonly currently used elsewhere
                      • Front runners in the indicator stakes Safety Effectiveness Compassion
                      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                      • Issues for us
                      • Q2 How will we get the data
                      • Slide 16
                      • Slide 17
                      • An alternative approach retrospective analysis of electronic patient records
                      • Where will you find details of patient falls
                      • Nursing documentation should include
                      • Retrospective analysis of electronic patient records
                      • But this can only happen ifhellip
                      • Slide 23
                      • Nursing documentation
                      • What are nurses in other countries doing
                      • ICN project The International Nursing Minimum Data Set (i-NMDS)
                      • Belgium Nursing Minimum Data Set
                      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                      • Objectives of C-HOBIC project
                      • USA Partnership of three organisations
                      • American Nurses Association (ANA)
                      • NDNQI (National Database of Nursing Quality Indicators)
                      • CalNOC (Collaborative Alliance for Nursing Outcomes)
                      • Veterans AdministrationVANOD
                      • Northern Nurses Federation
                      • England (Department of Health)
                      • Slide 37
                      • Scotland (NHS Scotland)
                      • Slide 39
                      • UK RCN
                      • Slide 41
                      • Slide 42
                      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                      • If you search really hardhelliphellip
                      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                      • So what do we have to do
                      • Slide 47
                      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                        Issues for us

                        Q1 How will these indicators demonstrate the contribution or quality of nursing care

                        Q2 How will we get the data

                        14

                        ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                        WHO 1997

                        Q1How will these indicators demonstrate the contribution or

                        quality of nursing care

                        Q2 How will we get the data

                        Specially collected data eg a form to be filled in for every fall or pressure ulcer

                        Secondary use of existing data Audit (manual extraction of data from

                        patient records) By data mining electronic patient

                        records

                        Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                        Element Environment Source Yes No Instruction

                        Patient privacy is maintained by the use of curtains and appropriate clothing

                        Ask patientObserve

                        Ask 6 patients All 6 must report compliance

                        Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                        Ask patientObserve

                        Ask 6 patients All 6 must report compliance

                        Element Care

                        Dignity and modesty is maintained for those patients moving between care settings

                        Ask patientObserve

                        Ask 6 patients observe

                        Patients are called by their preferred name Ask patientAsk 6 patients observe

                        Do all the call bell systems workObserveAsk staff

                        Ask 3 staff All must be aware

                        Element Leadership

                        Do staff know how to contact the interpreting translation service

                        Ask staff Ask 3All must be aware

                        Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                        Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                        Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                        17

                        ldquoA major strategy for improving quality in healthcare must therefore

                        be to establish information systems at clinical level that give feedback to

                        individual providers on the outcomes of the care they give for their

                        patientsrdquo

                        WHO 1997

                        An alternative approach retrospective analysis of electronic

                        patient records

                        Where will you find details of patient falls

                        Incident reports (special forms completed by nurses)

                        Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                        individual patient

                        Nursing documentation should include

                        Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                        diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                        Retrospective analysis of electronic patient records

                        Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                        Information for management and planning should be collected as a by-product of core operational processes

                        ldquoCollect once use many times for multiple purposesrdquo

                        But this can only happen ifhellip

                        The relevant data is recorded in the EPR (Nursing data as well as medical data)

                        And stored In such a way that the relevant items can be

                        found (ie structured)And expressed in standardised terminology to

                        enable comparison (analysed in such a way as to show patterns)

                        This is not yet happening in nursing but it is required for electronic patient records

                        Layer 4Aggregated data

                        (N) MDSnational

                        international

                        Management decisions

                        Clinical decisions

                        Structuralcharacteristicsservice items

                        etc

                        Standardised nursing

                        terminology

                        Policy decisions

                        Layer 3Aggregated data

                        NMDS (local)

                        Layer 2 Nursing interpretationsNursing diagnoses

                        Nursing interventionsNursing outcomes

                        Layer 1 Facts- Demographic data

                        - Observations signs and symptoms

                        The Nursing Information Reference Model - Epping and Goosen 1997

                        One way traffic Bottom up not top down

                        Nursing documentation

                        The only reason for putting data in (ie documenting anything) is so that someone can get it out

                        But you can only get out what someone has put in (so we need agreed minimum data sets)

                        And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                        And they have to be able to understand it (so we need standardised terminology)

                        What are nurses in other countries doing ICN

                        BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                        Norway Finland Iceland)

                        AustraliaSloveniaAnd several others

                        We should learn from other countries instead of re-inventing the (square) wheel

                        ICN project The International Nursing Minimum Data Set (i-NMDS)

                        ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                        Werley and Lang 1988

                        Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                        Belgium Nursing Minimum Data Set

                        Compulsory since 1988All Belgian acute hospitalsContent

                        Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                        Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                        Canadian Nurses Association C-HOBIC project

                        (Canadian Health Outcomes for Better Information and Care)

                        Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                        ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                        Objectives of C-HOBIC project

                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                        practiceDevelop consistent methodology that will contribute

                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                        patient care across four sectors (acute complex care long term care and home care) of the health system

                        USA Partnership of three organisations

                        American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                        American Nurses Association (ANA)

                        ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                        ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                        In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                        NDNQI (National Database of Nursing Quality Indicators)

                        The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                        All indicator data are collected and reported at the nursing unit level

                        NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                        Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                        NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                        improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                        CalNOC (Collaborative Alliance for Nursing Outcomes)

                        CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                        statewide outcomes database Conducting research to advance evidence-

                        based interventions to achieve quality Synthesizing amp disseminating data to shape

                        public policy practice amp education

                        Data Into Files

                        Skin Risk Braden ScalePressure UlcersClinical Observations

                        Veterans AdministrationVANOD

                        EMR

                        Point amp Click

                        Patient Assessment

                        Template

                        Creates Progress Note

                        in EMR

                        Individual Clinical Reminders

                        Creates Population

                        Reportseg list of all

                        Pts in hosp withPressure Ulcers

                        Patient Care

                        Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                        has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                        England (Department of Health)

                        NHS quality indicators go live

                        ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                        Nursing Times 19 May 2009

                        England (Department of Health)

                        Search Results (nursing) Quality stroke care (outcome reduction in

                        stroke related mortality and disability) Percentage of women who have seen a

                        midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                        Pressure ulcer incidence per 10000 patients

                        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                        Scotland (NHS Scotland)

                        Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                        developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                        What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                        robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                        Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                        Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                        Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                        Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                        Scotland (NHS Scotland)

                        Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                        pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                        UK RCN Keyword searchSearch results

                        Your search for nursing metrics in title description and keywords returned 2 results

                        You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                        Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                        Location News Events Campaigns Press releases uk wide

                        Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                        UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                        2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                        midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                        Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                        young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                        practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                        These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                        UK RCN

                        Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                        description and keywords returned 0 results

                        RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                        RCN e-Health Programme Policy Statement

                        Nursing content of electronic patient client records

                        Published June 2008 Review date June 2009

                        If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                        statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                        measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                        Published 08 May 2009

                        Standards for assessing measuring and monitoring vital signs in infants children and young people

                        Format PDF

                        Measuring for quality in health and social care An RCN position statement Publication no 003 535

                        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                        involvement which will provide fruitful measures for providing feedback on person-centred care

                        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                        The RCN is currently moving towards establishing a quality and standards unit

                        So what do we have to do

                        Abandon our isolationism and learn from the rest of the nursing world

                        Invest massively in education to restructure the way we teach and use the nursing process

                        Invest massively in education to restructure our nursing documentation

                        Ensure appropriate nursing content in EHRs

                        Copy the Canadians

                        Objectives of C-HOBIC project

                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                        practiceDevelop consistent methodology that will contribute

                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                        patient care across four sectors (acute complex care long term care and home care) of the health system

                        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                        College London) said at a recent conferencehellip

                        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                        • Slide 2
                        • What are ldquonursing metricsrdquo
                        • If you enter ldquodefinition of metricsrdquo into Google you will find
                        • Google contdhellip
                        • A new word for an old chestnut measuring the quality of nursing care
                        • Enter Darzihellip
                        • Slide 8
                        • Slide 9
                        • Indicators most commonly currently used elsewhere
                        • Front runners in the indicator stakes Safety Effectiveness Compassion
                        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                        • Issues for us
                        • Q2 How will we get the data
                        • Slide 16
                        • Slide 17
                        • An alternative approach retrospective analysis of electronic patient records
                        • Where will you find details of patient falls
                        • Nursing documentation should include
                        • Retrospective analysis of electronic patient records
                        • But this can only happen ifhellip
                        • Slide 23
                        • Nursing documentation
                        • What are nurses in other countries doing
                        • ICN project The International Nursing Minimum Data Set (i-NMDS)
                        • Belgium Nursing Minimum Data Set
                        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                        • Objectives of C-HOBIC project
                        • USA Partnership of three organisations
                        • American Nurses Association (ANA)
                        • NDNQI (National Database of Nursing Quality Indicators)
                        • CalNOC (Collaborative Alliance for Nursing Outcomes)
                        • Veterans AdministrationVANOD
                        • Northern Nurses Federation
                        • England (Department of Health)
                        • Slide 37
                        • Scotland (NHS Scotland)
                        • Slide 39
                        • UK RCN
                        • Slide 41
                        • Slide 42
                        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                        • If you search really hardhelliphellip
                        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                        • So what do we have to do
                        • Slide 47
                        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                          14

                          ldquoAt present individual health providers and institutionshelliplack the basic information of knowing the quality of care that they provided in daily practice Such data are not collected and there is thus no feedback in a systematic way to the individual physicians or nurseshelliprdquo

                          WHO 1997

                          Q1How will these indicators demonstrate the contribution or

                          quality of nursing care

                          Q2 How will we get the data

                          Specially collected data eg a form to be filled in for every fall or pressure ulcer

                          Secondary use of existing data Audit (manual extraction of data from

                          patient records) By data mining electronic patient

                          records

                          Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                          Element Environment Source Yes No Instruction

                          Patient privacy is maintained by the use of curtains and appropriate clothing

                          Ask patientObserve

                          Ask 6 patients All 6 must report compliance

                          Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                          Ask patientObserve

                          Ask 6 patients All 6 must report compliance

                          Element Care

                          Dignity and modesty is maintained for those patients moving between care settings

                          Ask patientObserve

                          Ask 6 patients observe

                          Patients are called by their preferred name Ask patientAsk 6 patients observe

                          Do all the call bell systems workObserveAsk staff

                          Ask 3 staff All must be aware

                          Element Leadership

                          Do staff know how to contact the interpreting translation service

                          Ask staff Ask 3All must be aware

                          Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                          Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                          Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                          17

                          ldquoA major strategy for improving quality in healthcare must therefore

                          be to establish information systems at clinical level that give feedback to

                          individual providers on the outcomes of the care they give for their

                          patientsrdquo

                          WHO 1997

                          An alternative approach retrospective analysis of electronic

                          patient records

                          Where will you find details of patient falls

                          Incident reports (special forms completed by nurses)

                          Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                          individual patient

                          Nursing documentation should include

                          Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                          diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                          Retrospective analysis of electronic patient records

                          Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                          Information for management and planning should be collected as a by-product of core operational processes

                          ldquoCollect once use many times for multiple purposesrdquo

                          But this can only happen ifhellip

                          The relevant data is recorded in the EPR (Nursing data as well as medical data)

                          And stored In such a way that the relevant items can be

                          found (ie structured)And expressed in standardised terminology to

                          enable comparison (analysed in such a way as to show patterns)

                          This is not yet happening in nursing but it is required for electronic patient records

                          Layer 4Aggregated data

                          (N) MDSnational

                          international

                          Management decisions

                          Clinical decisions

                          Structuralcharacteristicsservice items

                          etc

                          Standardised nursing

                          terminology

                          Policy decisions

                          Layer 3Aggregated data

                          NMDS (local)

                          Layer 2 Nursing interpretationsNursing diagnoses

                          Nursing interventionsNursing outcomes

                          Layer 1 Facts- Demographic data

                          - Observations signs and symptoms

                          The Nursing Information Reference Model - Epping and Goosen 1997

                          One way traffic Bottom up not top down

                          Nursing documentation

                          The only reason for putting data in (ie documenting anything) is so that someone can get it out

                          But you can only get out what someone has put in (so we need agreed minimum data sets)

                          And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                          And they have to be able to understand it (so we need standardised terminology)

                          What are nurses in other countries doing ICN

                          BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                          Norway Finland Iceland)

                          AustraliaSloveniaAnd several others

                          We should learn from other countries instead of re-inventing the (square) wheel

                          ICN project The International Nursing Minimum Data Set (i-NMDS)

                          ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                          Werley and Lang 1988

                          Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                          Belgium Nursing Minimum Data Set

                          Compulsory since 1988All Belgian acute hospitalsContent

                          Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                          Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                          Canadian Nurses Association C-HOBIC project

                          (Canadian Health Outcomes for Better Information and Care)

                          Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                          ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                          Objectives of C-HOBIC project

                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                          practiceDevelop consistent methodology that will contribute

                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                          patient care across four sectors (acute complex care long term care and home care) of the health system

                          USA Partnership of three organisations

                          American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                          American Nurses Association (ANA)

                          ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                          ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                          In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                          NDNQI (National Database of Nursing Quality Indicators)

                          The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                          All indicator data are collected and reported at the nursing unit level

                          NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                          Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                          NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                          improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                          CalNOC (Collaborative Alliance for Nursing Outcomes)

                          CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                          statewide outcomes database Conducting research to advance evidence-

                          based interventions to achieve quality Synthesizing amp disseminating data to shape

                          public policy practice amp education

                          Data Into Files

                          Skin Risk Braden ScalePressure UlcersClinical Observations

                          Veterans AdministrationVANOD

                          EMR

                          Point amp Click

                          Patient Assessment

                          Template

                          Creates Progress Note

                          in EMR

                          Individual Clinical Reminders

                          Creates Population

                          Reportseg list of all

                          Pts in hosp withPressure Ulcers

                          Patient Care

                          Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                          has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                          England (Department of Health)

                          NHS quality indicators go live

                          ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                          Nursing Times 19 May 2009

                          England (Department of Health)

                          Search Results (nursing) Quality stroke care (outcome reduction in

                          stroke related mortality and disability) Percentage of women who have seen a

                          midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                          Pressure ulcer incidence per 10000 patients

                          ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                          Scotland (NHS Scotland)

                          Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                          developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                          What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                          robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                          Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                          Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                          Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                          Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                          Scotland (NHS Scotland)

                          Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                          pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                          UK RCN Keyword searchSearch results

                          Your search for nursing metrics in title description and keywords returned 2 results

                          You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                          Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                          Location News Events Campaigns Press releases uk wide

                          Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                          UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                          2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                          midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                          Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                          young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                          practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                          These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                          UK RCN

                          Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                          description and keywords returned 0 results

                          RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                          RCN e-Health Programme Policy Statement

                          Nursing content of electronic patient client records

                          Published June 2008 Review date June 2009

                          If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                          statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                          measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                          Published 08 May 2009

                          Standards for assessing measuring and monitoring vital signs in infants children and young people

                          Format PDF

                          Measuring for quality in health and social care An RCN position statement Publication no 003 535

                          The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                          summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                          1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                          involvement which will provide fruitful measures for providing feedback on person-centred care

                          1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                          In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                          A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                          The RCN is currently moving towards establishing a quality and standards unit

                          So what do we have to do

                          Abandon our isolationism and learn from the rest of the nursing world

                          Invest massively in education to restructure the way we teach and use the nursing process

                          Invest massively in education to restructure our nursing documentation

                          Ensure appropriate nursing content in EHRs

                          Copy the Canadians

                          Objectives of C-HOBIC project

                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                          practiceDevelop consistent methodology that will contribute

                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                          patient care across four sectors (acute complex care long term care and home care) of the health system

                          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                          College London) said at a recent conferencehellip

                          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                          • Slide 2
                          • What are ldquonursing metricsrdquo
                          • If you enter ldquodefinition of metricsrdquo into Google you will find
                          • Google contdhellip
                          • A new word for an old chestnut measuring the quality of nursing care
                          • Enter Darzihellip
                          • Slide 8
                          • Slide 9
                          • Indicators most commonly currently used elsewhere
                          • Front runners in the indicator stakes Safety Effectiveness Compassion
                          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                          • Issues for us
                          • Q2 How will we get the data
                          • Slide 16
                          • Slide 17
                          • An alternative approach retrospective analysis of electronic patient records
                          • Where will you find details of patient falls
                          • Nursing documentation should include
                          • Retrospective analysis of electronic patient records
                          • But this can only happen ifhellip
                          • Slide 23
                          • Nursing documentation
                          • What are nurses in other countries doing
                          • ICN project The International Nursing Minimum Data Set (i-NMDS)
                          • Belgium Nursing Minimum Data Set
                          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                          • Objectives of C-HOBIC project
                          • USA Partnership of three organisations
                          • American Nurses Association (ANA)
                          • NDNQI (National Database of Nursing Quality Indicators)
                          • CalNOC (Collaborative Alliance for Nursing Outcomes)
                          • Veterans AdministrationVANOD
                          • Northern Nurses Federation
                          • England (Department of Health)
                          • Slide 37
                          • Scotland (NHS Scotland)
                          • Slide 39
                          • UK RCN
                          • Slide 41
                          • Slide 42
                          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                          • If you search really hardhelliphellip
                          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                          • So what do we have to do
                          • Slide 47
                          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                            Q2 How will we get the data

                            Specially collected data eg a form to be filled in for every fall or pressure ulcer

                            Secondary use of existing data Audit (manual extraction of data from

                            patient records) By data mining electronic patient

                            records

                            Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                            Element Environment Source Yes No Instruction

                            Patient privacy is maintained by the use of curtains and appropriate clothing

                            Ask patientObserve

                            Ask 6 patients All 6 must report compliance

                            Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                            Ask patientObserve

                            Ask 6 patients All 6 must report compliance

                            Element Care

                            Dignity and modesty is maintained for those patients moving between care settings

                            Ask patientObserve

                            Ask 6 patients observe

                            Patients are called by their preferred name Ask patientAsk 6 patients observe

                            Do all the call bell systems workObserveAsk staff

                            Ask 3 staff All must be aware

                            Element Leadership

                            Do staff know how to contact the interpreting translation service

                            Ask staff Ask 3All must be aware

                            Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                            Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                            Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                            17

                            ldquoA major strategy for improving quality in healthcare must therefore

                            be to establish information systems at clinical level that give feedback to

                            individual providers on the outcomes of the care they give for their

                            patientsrdquo

                            WHO 1997

                            An alternative approach retrospective analysis of electronic

                            patient records

                            Where will you find details of patient falls

                            Incident reports (special forms completed by nurses)

                            Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                            individual patient

                            Nursing documentation should include

                            Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                            diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                            Retrospective analysis of electronic patient records

                            Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                            Information for management and planning should be collected as a by-product of core operational processes

                            ldquoCollect once use many times for multiple purposesrdquo

                            But this can only happen ifhellip

                            The relevant data is recorded in the EPR (Nursing data as well as medical data)

                            And stored In such a way that the relevant items can be

                            found (ie structured)And expressed in standardised terminology to

                            enable comparison (analysed in such a way as to show patterns)

                            This is not yet happening in nursing but it is required for electronic patient records

                            Layer 4Aggregated data

                            (N) MDSnational

                            international

                            Management decisions

                            Clinical decisions

                            Structuralcharacteristicsservice items

                            etc

                            Standardised nursing

                            terminology

                            Policy decisions

                            Layer 3Aggregated data

                            NMDS (local)

                            Layer 2 Nursing interpretationsNursing diagnoses

                            Nursing interventionsNursing outcomes

                            Layer 1 Facts- Demographic data

                            - Observations signs and symptoms

                            The Nursing Information Reference Model - Epping and Goosen 1997

                            One way traffic Bottom up not top down

                            Nursing documentation

                            The only reason for putting data in (ie documenting anything) is so that someone can get it out

                            But you can only get out what someone has put in (so we need agreed minimum data sets)

                            And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                            And they have to be able to understand it (so we need standardised terminology)

                            What are nurses in other countries doing ICN

                            BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                            Norway Finland Iceland)

                            AustraliaSloveniaAnd several others

                            We should learn from other countries instead of re-inventing the (square) wheel

                            ICN project The International Nursing Minimum Data Set (i-NMDS)

                            ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                            Werley and Lang 1988

                            Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                            Belgium Nursing Minimum Data Set

                            Compulsory since 1988All Belgian acute hospitalsContent

                            Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                            Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                            Canadian Nurses Association C-HOBIC project

                            (Canadian Health Outcomes for Better Information and Care)

                            Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                            ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                            Objectives of C-HOBIC project

                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                            practiceDevelop consistent methodology that will contribute

                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                            patient care across four sectors (acute complex care long term care and home care) of the health system

                            USA Partnership of three organisations

                            American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                            American Nurses Association (ANA)

                            ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                            ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                            In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                            NDNQI (National Database of Nursing Quality Indicators)

                            The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                            All indicator data are collected and reported at the nursing unit level

                            NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                            Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                            NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                            improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                            CalNOC (Collaborative Alliance for Nursing Outcomes)

                            CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                            statewide outcomes database Conducting research to advance evidence-

                            based interventions to achieve quality Synthesizing amp disseminating data to shape

                            public policy practice amp education

                            Data Into Files

                            Skin Risk Braden ScalePressure UlcersClinical Observations

                            Veterans AdministrationVANOD

                            EMR

                            Point amp Click

                            Patient Assessment

                            Template

                            Creates Progress Note

                            in EMR

                            Individual Clinical Reminders

                            Creates Population

                            Reportseg list of all

                            Pts in hosp withPressure Ulcers

                            Patient Care

                            Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                            has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                            England (Department of Health)

                            NHS quality indicators go live

                            ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                            Nursing Times 19 May 2009

                            England (Department of Health)

                            Search Results (nursing) Quality stroke care (outcome reduction in

                            stroke related mortality and disability) Percentage of women who have seen a

                            midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                            Pressure ulcer incidence per 10000 patients

                            ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                            Scotland (NHS Scotland)

                            Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                            developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                            What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                            robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                            Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                            Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                            Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                            Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                            Scotland (NHS Scotland)

                            Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                            pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                            UK RCN Keyword searchSearch results

                            Your search for nursing metrics in title description and keywords returned 2 results

                            You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                            Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                            Location News Events Campaigns Press releases uk wide

                            Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                            UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                            2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                            midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                            Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                            young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                            practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                            These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                            UK RCN

                            Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                            description and keywords returned 0 results

                            RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                            RCN e-Health Programme Policy Statement

                            Nursing content of electronic patient client records

                            Published June 2008 Review date June 2009

                            If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                            statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                            measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                            Published 08 May 2009

                            Standards for assessing measuring and monitoring vital signs in infants children and young people

                            Format PDF

                            Measuring for quality in health and social care An RCN position statement Publication no 003 535

                            The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                            summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                            1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                            involvement which will provide fruitful measures for providing feedback on person-centred care

                            1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                            In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                            A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                            The RCN is currently moving towards establishing a quality and standards unit

                            So what do we have to do

                            Abandon our isolationism and learn from the rest of the nursing world

                            Invest massively in education to restructure the way we teach and use the nursing process

                            Invest massively in education to restructure our nursing documentation

                            Ensure appropriate nursing content in EHRs

                            Copy the Canadians

                            Objectives of C-HOBIC project

                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                            practiceDevelop consistent methodology that will contribute

                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                            patient care across four sectors (acute complex care long term care and home care) of the health system

                            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                            College London) said at a recent conferencehellip

                            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                            • Slide 2
                            • What are ldquonursing metricsrdquo
                            • If you enter ldquodefinition of metricsrdquo into Google you will find
                            • Google contdhellip
                            • A new word for an old chestnut measuring the quality of nursing care
                            • Enter Darzihellip
                            • Slide 8
                            • Slide 9
                            • Indicators most commonly currently used elsewhere
                            • Front runners in the indicator stakes Safety Effectiveness Compassion
                            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                            • Issues for us
                            • Q2 How will we get the data
                            • Slide 16
                            • Slide 17
                            • An alternative approach retrospective analysis of electronic patient records
                            • Where will you find details of patient falls
                            • Nursing documentation should include
                            • Retrospective analysis of electronic patient records
                            • But this can only happen ifhellip
                            • Slide 23
                            • Nursing documentation
                            • What are nurses in other countries doing
                            • ICN project The International Nursing Minimum Data Set (i-NMDS)
                            • Belgium Nursing Minimum Data Set
                            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                            • Objectives of C-HOBIC project
                            • USA Partnership of three organisations
                            • American Nurses Association (ANA)
                            • NDNQI (National Database of Nursing Quality Indicators)
                            • CalNOC (Collaborative Alliance for Nursing Outcomes)
                            • Veterans AdministrationVANOD
                            • Northern Nurses Federation
                            • England (Department of Health)
                            • Slide 37
                            • Scotland (NHS Scotland)
                            • Slide 39
                            • UK RCN
                            • Slide 41
                            • Slide 42
                            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                            • If you search really hardhelliphellip
                            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                            • So what do we have to do
                            • Slide 47
                            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                              Nursing Core Standard Respect and dignityStandard Every patient has their privacy and dignity respected at all times

                              Element Environment Source Yes No Instruction

                              Patient privacy is maintained by the use of curtains and appropriate clothing

                              Ask patientObserve

                              Ask 6 patients All 6 must report compliance

                              Permission is obtained by staff before entering any private area ie curtains bathrooms side rooms

                              Ask patientObserve

                              Ask 6 patients All 6 must report compliance

                              Element Care

                              Dignity and modesty is maintained for those patients moving between care settings

                              Ask patientObserve

                              Ask 6 patients observe

                              Patients are called by their preferred name Ask patientAsk 6 patients observe

                              Do all the call bell systems workObserveAsk staff

                              Ask 3 staff All must be aware

                              Element Leadership

                              Do staff know how to contact the interpreting translation service

                              Ask staff Ask 3All must be aware

                              Do all staff adhere to the uniform policy ObserveLook for jewellery watches and hair length

                              Do staff treat patients with dignity and respect ObserveGeneral feel over time on ward

                              Nursing Quality Assessment Tool Royal Devon and Exeter NHS Foundation Trust

                              17

                              ldquoA major strategy for improving quality in healthcare must therefore

                              be to establish information systems at clinical level that give feedback to

                              individual providers on the outcomes of the care they give for their

                              patientsrdquo

                              WHO 1997

                              An alternative approach retrospective analysis of electronic

                              patient records

                              Where will you find details of patient falls

                              Incident reports (special forms completed by nurses)

                              Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                              individual patient

                              Nursing documentation should include

                              Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                              diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                              Retrospective analysis of electronic patient records

                              Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                              Information for management and planning should be collected as a by-product of core operational processes

                              ldquoCollect once use many times for multiple purposesrdquo

                              But this can only happen ifhellip

                              The relevant data is recorded in the EPR (Nursing data as well as medical data)

                              And stored In such a way that the relevant items can be

                              found (ie structured)And expressed in standardised terminology to

                              enable comparison (analysed in such a way as to show patterns)

                              This is not yet happening in nursing but it is required for electronic patient records

                              Layer 4Aggregated data

                              (N) MDSnational

                              international

                              Management decisions

                              Clinical decisions

                              Structuralcharacteristicsservice items

                              etc

                              Standardised nursing

                              terminology

                              Policy decisions

                              Layer 3Aggregated data

                              NMDS (local)

                              Layer 2 Nursing interpretationsNursing diagnoses

                              Nursing interventionsNursing outcomes

                              Layer 1 Facts- Demographic data

                              - Observations signs and symptoms

                              The Nursing Information Reference Model - Epping and Goosen 1997

                              One way traffic Bottom up not top down

                              Nursing documentation

                              The only reason for putting data in (ie documenting anything) is so that someone can get it out

                              But you can only get out what someone has put in (so we need agreed minimum data sets)

                              And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                              And they have to be able to understand it (so we need standardised terminology)

                              What are nurses in other countries doing ICN

                              BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                              Norway Finland Iceland)

                              AustraliaSloveniaAnd several others

                              We should learn from other countries instead of re-inventing the (square) wheel

                              ICN project The International Nursing Minimum Data Set (i-NMDS)

                              ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                              Werley and Lang 1988

                              Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                              Belgium Nursing Minimum Data Set

                              Compulsory since 1988All Belgian acute hospitalsContent

                              Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                              Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                              Canadian Nurses Association C-HOBIC project

                              (Canadian Health Outcomes for Better Information and Care)

                              Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                              ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                              Objectives of C-HOBIC project

                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                              practiceDevelop consistent methodology that will contribute

                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                              patient care across four sectors (acute complex care long term care and home care) of the health system

                              USA Partnership of three organisations

                              American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                              American Nurses Association (ANA)

                              ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                              ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                              In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                              NDNQI (National Database of Nursing Quality Indicators)

                              The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                              All indicator data are collected and reported at the nursing unit level

                              NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                              Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                              NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                              improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                              CalNOC (Collaborative Alliance for Nursing Outcomes)

                              CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                              statewide outcomes database Conducting research to advance evidence-

                              based interventions to achieve quality Synthesizing amp disseminating data to shape

                              public policy practice amp education

                              Data Into Files

                              Skin Risk Braden ScalePressure UlcersClinical Observations

                              Veterans AdministrationVANOD

                              EMR

                              Point amp Click

                              Patient Assessment

                              Template

                              Creates Progress Note

                              in EMR

                              Individual Clinical Reminders

                              Creates Population

                              Reportseg list of all

                              Pts in hosp withPressure Ulcers

                              Patient Care

                              Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                              has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                              England (Department of Health)

                              NHS quality indicators go live

                              ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                              Nursing Times 19 May 2009

                              England (Department of Health)

                              Search Results (nursing) Quality stroke care (outcome reduction in

                              stroke related mortality and disability) Percentage of women who have seen a

                              midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                              Pressure ulcer incidence per 10000 patients

                              ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                              Scotland (NHS Scotland)

                              Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                              developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                              What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                              robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                              Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                              Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                              Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                              Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                              Scotland (NHS Scotland)

                              Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                              pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                              UK RCN Keyword searchSearch results

                              Your search for nursing metrics in title description and keywords returned 2 results

                              You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                              Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                              Location News Events Campaigns Press releases uk wide

                              Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                              UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                              2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                              midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                              Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                              young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                              practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                              These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                              UK RCN

                              Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                              description and keywords returned 0 results

                              RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                              RCN e-Health Programme Policy Statement

                              Nursing content of electronic patient client records

                              Published June 2008 Review date June 2009

                              If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                              statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                              measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                              Published 08 May 2009

                              Standards for assessing measuring and monitoring vital signs in infants children and young people

                              Format PDF

                              Measuring for quality in health and social care An RCN position statement Publication no 003 535

                              The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                              summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                              1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                              involvement which will provide fruitful measures for providing feedback on person-centred care

                              1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                              In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                              A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                              The RCN is currently moving towards establishing a quality and standards unit

                              So what do we have to do

                              Abandon our isolationism and learn from the rest of the nursing world

                              Invest massively in education to restructure the way we teach and use the nursing process

                              Invest massively in education to restructure our nursing documentation

                              Ensure appropriate nursing content in EHRs

                              Copy the Canadians

                              Objectives of C-HOBIC project

                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                              practiceDevelop consistent methodology that will contribute

                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                              patient care across four sectors (acute complex care long term care and home care) of the health system

                              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                              College London) said at a recent conferencehellip

                              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                              • Slide 2
                              • What are ldquonursing metricsrdquo
                              • If you enter ldquodefinition of metricsrdquo into Google you will find
                              • Google contdhellip
                              • A new word for an old chestnut measuring the quality of nursing care
                              • Enter Darzihellip
                              • Slide 8
                              • Slide 9
                              • Indicators most commonly currently used elsewhere
                              • Front runners in the indicator stakes Safety Effectiveness Compassion
                              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                              • Issues for us
                              • Q2 How will we get the data
                              • Slide 16
                              • Slide 17
                              • An alternative approach retrospective analysis of electronic patient records
                              • Where will you find details of patient falls
                              • Nursing documentation should include
                              • Retrospective analysis of electronic patient records
                              • But this can only happen ifhellip
                              • Slide 23
                              • Nursing documentation
                              • What are nurses in other countries doing
                              • ICN project The International Nursing Minimum Data Set (i-NMDS)
                              • Belgium Nursing Minimum Data Set
                              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                              • Objectives of C-HOBIC project
                              • USA Partnership of three organisations
                              • American Nurses Association (ANA)
                              • NDNQI (National Database of Nursing Quality Indicators)
                              • CalNOC (Collaborative Alliance for Nursing Outcomes)
                              • Veterans AdministrationVANOD
                              • Northern Nurses Federation
                              • England (Department of Health)
                              • Slide 37
                              • Scotland (NHS Scotland)
                              • Slide 39
                              • UK RCN
                              • Slide 41
                              • Slide 42
                              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                              • If you search really hardhelliphellip
                              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                              • So what do we have to do
                              • Slide 47
                              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                17

                                ldquoA major strategy for improving quality in healthcare must therefore

                                be to establish information systems at clinical level that give feedback to

                                individual providers on the outcomes of the care they give for their

                                patientsrdquo

                                WHO 1997

                                An alternative approach retrospective analysis of electronic

                                patient records

                                Where will you find details of patient falls

                                Incident reports (special forms completed by nurses)

                                Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                                individual patient

                                Nursing documentation should include

                                Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                                diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                                Retrospective analysis of electronic patient records

                                Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                                Information for management and planning should be collected as a by-product of core operational processes

                                ldquoCollect once use many times for multiple purposesrdquo

                                But this can only happen ifhellip

                                The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                And stored In such a way that the relevant items can be

                                found (ie structured)And expressed in standardised terminology to

                                enable comparison (analysed in such a way as to show patterns)

                                This is not yet happening in nursing but it is required for electronic patient records

                                Layer 4Aggregated data

                                (N) MDSnational

                                international

                                Management decisions

                                Clinical decisions

                                Structuralcharacteristicsservice items

                                etc

                                Standardised nursing

                                terminology

                                Policy decisions

                                Layer 3Aggregated data

                                NMDS (local)

                                Layer 2 Nursing interpretationsNursing diagnoses

                                Nursing interventionsNursing outcomes

                                Layer 1 Facts- Demographic data

                                - Observations signs and symptoms

                                The Nursing Information Reference Model - Epping and Goosen 1997

                                One way traffic Bottom up not top down

                                Nursing documentation

                                The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                But you can only get out what someone has put in (so we need agreed minimum data sets)

                                And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                And they have to be able to understand it (so we need standardised terminology)

                                What are nurses in other countries doing ICN

                                BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                Norway Finland Iceland)

                                AustraliaSloveniaAnd several others

                                We should learn from other countries instead of re-inventing the (square) wheel

                                ICN project The International Nursing Minimum Data Set (i-NMDS)

                                ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                Werley and Lang 1988

                                Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                Belgium Nursing Minimum Data Set

                                Compulsory since 1988All Belgian acute hospitalsContent

                                Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                Canadian Nurses Association C-HOBIC project

                                (Canadian Health Outcomes for Better Information and Care)

                                Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                Objectives of C-HOBIC project

                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                practiceDevelop consistent methodology that will contribute

                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                USA Partnership of three organisations

                                American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                American Nurses Association (ANA)

                                ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                NDNQI (National Database of Nursing Quality Indicators)

                                The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                All indicator data are collected and reported at the nursing unit level

                                NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                CalNOC (Collaborative Alliance for Nursing Outcomes)

                                CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                statewide outcomes database Conducting research to advance evidence-

                                based interventions to achieve quality Synthesizing amp disseminating data to shape

                                public policy practice amp education

                                Data Into Files

                                Skin Risk Braden ScalePressure UlcersClinical Observations

                                Veterans AdministrationVANOD

                                EMR

                                Point amp Click

                                Patient Assessment

                                Template

                                Creates Progress Note

                                in EMR

                                Individual Clinical Reminders

                                Creates Population

                                Reportseg list of all

                                Pts in hosp withPressure Ulcers

                                Patient Care

                                Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                England (Department of Health)

                                NHS quality indicators go live

                                ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                Nursing Times 19 May 2009

                                England (Department of Health)

                                Search Results (nursing) Quality stroke care (outcome reduction in

                                stroke related mortality and disability) Percentage of women who have seen a

                                midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                Pressure ulcer incidence per 10000 patients

                                ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                Scotland (NHS Scotland)

                                Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                Scotland (NHS Scotland)

                                Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                UK RCN Keyword searchSearch results

                                Your search for nursing metrics in title description and keywords returned 2 results

                                You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                Location News Events Campaigns Press releases uk wide

                                Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                UK RCN

                                Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                description and keywords returned 0 results

                                RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                RCN e-Health Programme Policy Statement

                                Nursing content of electronic patient client records

                                Published June 2008 Review date June 2009

                                If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                Published 08 May 2009

                                Standards for assessing measuring and monitoring vital signs in infants children and young people

                                Format PDF

                                Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                involvement which will provide fruitful measures for providing feedback on person-centred care

                                1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                The RCN is currently moving towards establishing a quality and standards unit

                                So what do we have to do

                                Abandon our isolationism and learn from the rest of the nursing world

                                Invest massively in education to restructure the way we teach and use the nursing process

                                Invest massively in education to restructure our nursing documentation

                                Ensure appropriate nursing content in EHRs

                                Copy the Canadians

                                Objectives of C-HOBIC project

                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                practiceDevelop consistent methodology that will contribute

                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                College London) said at a recent conferencehellip

                                ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                • Slide 2
                                • What are ldquonursing metricsrdquo
                                • If you enter ldquodefinition of metricsrdquo into Google you will find
                                • Google contdhellip
                                • A new word for an old chestnut measuring the quality of nursing care
                                • Enter Darzihellip
                                • Slide 8
                                • Slide 9
                                • Indicators most commonly currently used elsewhere
                                • Front runners in the indicator stakes Safety Effectiveness Compassion
                                • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                • Issues for us
                                • Q2 How will we get the data
                                • Slide 16
                                • Slide 17
                                • An alternative approach retrospective analysis of electronic patient records
                                • Where will you find details of patient falls
                                • Nursing documentation should include
                                • Retrospective analysis of electronic patient records
                                • But this can only happen ifhellip
                                • Slide 23
                                • Nursing documentation
                                • What are nurses in other countries doing
                                • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                • Belgium Nursing Minimum Data Set
                                • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                • Objectives of C-HOBIC project
                                • USA Partnership of three organisations
                                • American Nurses Association (ANA)
                                • NDNQI (National Database of Nursing Quality Indicators)
                                • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                • Veterans AdministrationVANOD
                                • Northern Nurses Federation
                                • England (Department of Health)
                                • Slide 37
                                • Scotland (NHS Scotland)
                                • Slide 39
                                • UK RCN
                                • Slide 41
                                • Slide 42
                                • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                • If you search really hardhelliphellip
                                • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                • So what do we have to do
                                • Slide 47
                                • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                  An alternative approach retrospective analysis of electronic

                                  patient records

                                  Where will you find details of patient falls

                                  Incident reports (special forms completed by nurses)

                                  Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                                  individual patient

                                  Nursing documentation should include

                                  Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                                  diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                                  Retrospective analysis of electronic patient records

                                  Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                                  Information for management and planning should be collected as a by-product of core operational processes

                                  ldquoCollect once use many times for multiple purposesrdquo

                                  But this can only happen ifhellip

                                  The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                  And stored In such a way that the relevant items can be

                                  found (ie structured)And expressed in standardised terminology to

                                  enable comparison (analysed in such a way as to show patterns)

                                  This is not yet happening in nursing but it is required for electronic patient records

                                  Layer 4Aggregated data

                                  (N) MDSnational

                                  international

                                  Management decisions

                                  Clinical decisions

                                  Structuralcharacteristicsservice items

                                  etc

                                  Standardised nursing

                                  terminology

                                  Policy decisions

                                  Layer 3Aggregated data

                                  NMDS (local)

                                  Layer 2 Nursing interpretationsNursing diagnoses

                                  Nursing interventionsNursing outcomes

                                  Layer 1 Facts- Demographic data

                                  - Observations signs and symptoms

                                  The Nursing Information Reference Model - Epping and Goosen 1997

                                  One way traffic Bottom up not top down

                                  Nursing documentation

                                  The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                  But you can only get out what someone has put in (so we need agreed minimum data sets)

                                  And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                  And they have to be able to understand it (so we need standardised terminology)

                                  What are nurses in other countries doing ICN

                                  BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                  Norway Finland Iceland)

                                  AustraliaSloveniaAnd several others

                                  We should learn from other countries instead of re-inventing the (square) wheel

                                  ICN project The International Nursing Minimum Data Set (i-NMDS)

                                  ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                  Werley and Lang 1988

                                  Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                  Belgium Nursing Minimum Data Set

                                  Compulsory since 1988All Belgian acute hospitalsContent

                                  Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                  Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                  Canadian Nurses Association C-HOBIC project

                                  (Canadian Health Outcomes for Better Information and Care)

                                  Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                  ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                  Objectives of C-HOBIC project

                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                  practiceDevelop consistent methodology that will contribute

                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                  USA Partnership of three organisations

                                  American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                  American Nurses Association (ANA)

                                  ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                  ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                  In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                  NDNQI (National Database of Nursing Quality Indicators)

                                  The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                  All indicator data are collected and reported at the nursing unit level

                                  NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                  Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                  NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                  improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                  CalNOC (Collaborative Alliance for Nursing Outcomes)

                                  CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                  statewide outcomes database Conducting research to advance evidence-

                                  based interventions to achieve quality Synthesizing amp disseminating data to shape

                                  public policy practice amp education

                                  Data Into Files

                                  Skin Risk Braden ScalePressure UlcersClinical Observations

                                  Veterans AdministrationVANOD

                                  EMR

                                  Point amp Click

                                  Patient Assessment

                                  Template

                                  Creates Progress Note

                                  in EMR

                                  Individual Clinical Reminders

                                  Creates Population

                                  Reportseg list of all

                                  Pts in hosp withPressure Ulcers

                                  Patient Care

                                  Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                  has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                  England (Department of Health)

                                  NHS quality indicators go live

                                  ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                  Nursing Times 19 May 2009

                                  England (Department of Health)

                                  Search Results (nursing) Quality stroke care (outcome reduction in

                                  stroke related mortality and disability) Percentage of women who have seen a

                                  midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                  Pressure ulcer incidence per 10000 patients

                                  ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                  Scotland (NHS Scotland)

                                  Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                  developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                  What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                  robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                  Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                  Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                  Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                  Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                  Scotland (NHS Scotland)

                                  Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                  pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                  UK RCN Keyword searchSearch results

                                  Your search for nursing metrics in title description and keywords returned 2 results

                                  You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                  Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                  Location News Events Campaigns Press releases uk wide

                                  Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                  UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                  2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                  midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                  Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                  young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                  practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                  These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                  UK RCN

                                  Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                  description and keywords returned 0 results

                                  RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                  RCN e-Health Programme Policy Statement

                                  Nursing content of electronic patient client records

                                  Published June 2008 Review date June 2009

                                  If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                  statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                  measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                  Published 08 May 2009

                                  Standards for assessing measuring and monitoring vital signs in infants children and young people

                                  Format PDF

                                  Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                  The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                  summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                  1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                  involvement which will provide fruitful measures for providing feedback on person-centred care

                                  1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                  In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                  A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                  The RCN is currently moving towards establishing a quality and standards unit

                                  So what do we have to do

                                  Abandon our isolationism and learn from the rest of the nursing world

                                  Invest massively in education to restructure the way we teach and use the nursing process

                                  Invest massively in education to restructure our nursing documentation

                                  Ensure appropriate nursing content in EHRs

                                  Copy the Canadians

                                  Objectives of C-HOBIC project

                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                  practiceDevelop consistent methodology that will contribute

                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                  As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                  College London) said at a recent conferencehellip

                                  ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                  • Slide 2
                                  • What are ldquonursing metricsrdquo
                                  • If you enter ldquodefinition of metricsrdquo into Google you will find
                                  • Google contdhellip
                                  • A new word for an old chestnut measuring the quality of nursing care
                                  • Enter Darzihellip
                                  • Slide 8
                                  • Slide 9
                                  • Indicators most commonly currently used elsewhere
                                  • Front runners in the indicator stakes Safety Effectiveness Compassion
                                  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                  • Issues for us
                                  • Q2 How will we get the data
                                  • Slide 16
                                  • Slide 17
                                  • An alternative approach retrospective analysis of electronic patient records
                                  • Where will you find details of patient falls
                                  • Nursing documentation should include
                                  • Retrospective analysis of electronic patient records
                                  • But this can only happen ifhellip
                                  • Slide 23
                                  • Nursing documentation
                                  • What are nurses in other countries doing
                                  • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                  • Belgium Nursing Minimum Data Set
                                  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                  • Objectives of C-HOBIC project
                                  • USA Partnership of three organisations
                                  • American Nurses Association (ANA)
                                  • NDNQI (National Database of Nursing Quality Indicators)
                                  • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                  • Veterans AdministrationVANOD
                                  • Northern Nurses Federation
                                  • England (Department of Health)
                                  • Slide 37
                                  • Scotland (NHS Scotland)
                                  • Slide 39
                                  • UK RCN
                                  • Slide 41
                                  • Slide 42
                                  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                  • If you search really hardhelliphellip
                                  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                  • So what do we have to do
                                  • Slide 47
                                  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                    Where will you find details of patient falls

                                    Incident reports (special forms completed by nurses)

                                    Clinical audit of patientsrsquo (paper) recordsNursing documentation about the

                                    individual patient

                                    Nursing documentation should include

                                    Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                                    diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                                    Retrospective analysis of electronic patient records

                                    Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                                    Information for management and planning should be collected as a by-product of core operational processes

                                    ldquoCollect once use many times for multiple purposesrdquo

                                    But this can only happen ifhellip

                                    The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                    And stored In such a way that the relevant items can be

                                    found (ie structured)And expressed in standardised terminology to

                                    enable comparison (analysed in such a way as to show patterns)

                                    This is not yet happening in nursing but it is required for electronic patient records

                                    Layer 4Aggregated data

                                    (N) MDSnational

                                    international

                                    Management decisions

                                    Clinical decisions

                                    Structuralcharacteristicsservice items

                                    etc

                                    Standardised nursing

                                    terminology

                                    Policy decisions

                                    Layer 3Aggregated data

                                    NMDS (local)

                                    Layer 2 Nursing interpretationsNursing diagnoses

                                    Nursing interventionsNursing outcomes

                                    Layer 1 Facts- Demographic data

                                    - Observations signs and symptoms

                                    The Nursing Information Reference Model - Epping and Goosen 1997

                                    One way traffic Bottom up not top down

                                    Nursing documentation

                                    The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                    But you can only get out what someone has put in (so we need agreed minimum data sets)

                                    And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                    And they have to be able to understand it (so we need standardised terminology)

                                    What are nurses in other countries doing ICN

                                    BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                    Norway Finland Iceland)

                                    AustraliaSloveniaAnd several others

                                    We should learn from other countries instead of re-inventing the (square) wheel

                                    ICN project The International Nursing Minimum Data Set (i-NMDS)

                                    ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                    Werley and Lang 1988

                                    Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                    Belgium Nursing Minimum Data Set

                                    Compulsory since 1988All Belgian acute hospitalsContent

                                    Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                    Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                    Canadian Nurses Association C-HOBIC project

                                    (Canadian Health Outcomes for Better Information and Care)

                                    Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                    ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                    Objectives of C-HOBIC project

                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                    practiceDevelop consistent methodology that will contribute

                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                    USA Partnership of three organisations

                                    American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                    American Nurses Association (ANA)

                                    ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                    ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                    In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                    NDNQI (National Database of Nursing Quality Indicators)

                                    The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                    All indicator data are collected and reported at the nursing unit level

                                    NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                    Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                    NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                    improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                    CalNOC (Collaborative Alliance for Nursing Outcomes)

                                    CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                    statewide outcomes database Conducting research to advance evidence-

                                    based interventions to achieve quality Synthesizing amp disseminating data to shape

                                    public policy practice amp education

                                    Data Into Files

                                    Skin Risk Braden ScalePressure UlcersClinical Observations

                                    Veterans AdministrationVANOD

                                    EMR

                                    Point amp Click

                                    Patient Assessment

                                    Template

                                    Creates Progress Note

                                    in EMR

                                    Individual Clinical Reminders

                                    Creates Population

                                    Reportseg list of all

                                    Pts in hosp withPressure Ulcers

                                    Patient Care

                                    Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                    has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                    England (Department of Health)

                                    NHS quality indicators go live

                                    ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                    Nursing Times 19 May 2009

                                    England (Department of Health)

                                    Search Results (nursing) Quality stroke care (outcome reduction in

                                    stroke related mortality and disability) Percentage of women who have seen a

                                    midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                    Pressure ulcer incidence per 10000 patients

                                    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                    Scotland (NHS Scotland)

                                    Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                    developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                    What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                    robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                    Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                    Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                    Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                    Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                    Scotland (NHS Scotland)

                                    Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                    pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                    UK RCN Keyword searchSearch results

                                    Your search for nursing metrics in title description and keywords returned 2 results

                                    You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                    Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                    Location News Events Campaigns Press releases uk wide

                                    Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                    UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                    2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                    midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                    Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                    young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                    practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                    These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                    UK RCN

                                    Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                    description and keywords returned 0 results

                                    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                    RCN e-Health Programme Policy Statement

                                    Nursing content of electronic patient client records

                                    Published June 2008 Review date June 2009

                                    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                    Published 08 May 2009

                                    Standards for assessing measuring and monitoring vital signs in infants children and young people

                                    Format PDF

                                    Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                    involvement which will provide fruitful measures for providing feedback on person-centred care

                                    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                    The RCN is currently moving towards establishing a quality and standards unit

                                    So what do we have to do

                                    Abandon our isolationism and learn from the rest of the nursing world

                                    Invest massively in education to restructure the way we teach and use the nursing process

                                    Invest massively in education to restructure our nursing documentation

                                    Ensure appropriate nursing content in EHRs

                                    Copy the Canadians

                                    Objectives of C-HOBIC project

                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                    practiceDevelop consistent methodology that will contribute

                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                    College London) said at a recent conferencehellip

                                    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                    • Slide 2
                                    • What are ldquonursing metricsrdquo
                                    • If you enter ldquodefinition of metricsrdquo into Google you will find
                                    • Google contdhellip
                                    • A new word for an old chestnut measuring the quality of nursing care
                                    • Enter Darzihellip
                                    • Slide 8
                                    • Slide 9
                                    • Indicators most commonly currently used elsewhere
                                    • Front runners in the indicator stakes Safety Effectiveness Compassion
                                    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                    • Issues for us
                                    • Q2 How will we get the data
                                    • Slide 16
                                    • Slide 17
                                    • An alternative approach retrospective analysis of electronic patient records
                                    • Where will you find details of patient falls
                                    • Nursing documentation should include
                                    • Retrospective analysis of electronic patient records
                                    • But this can only happen ifhellip
                                    • Slide 23
                                    • Nursing documentation
                                    • What are nurses in other countries doing
                                    • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                    • Belgium Nursing Minimum Data Set
                                    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                    • Objectives of C-HOBIC project
                                    • USA Partnership of three organisations
                                    • American Nurses Association (ANA)
                                    • NDNQI (National Database of Nursing Quality Indicators)
                                    • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                    • Veterans AdministrationVANOD
                                    • Northern Nurses Federation
                                    • England (Department of Health)
                                    • Slide 37
                                    • Scotland (NHS Scotland)
                                    • Slide 39
                                    • UK RCN
                                    • Slide 41
                                    • Slide 42
                                    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                    • If you search really hardhelliphellip
                                    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                    • So what do we have to do
                                    • Slide 47
                                    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                      Nursing documentation should include

                                      Assessment (including Morse tool)Nursing diagnosis (Risk for falls)Intervention focused on the nursing

                                      diagnosis (actions taken to prevent falls)Outcome (fallno fall)

                                      Retrospective analysis of electronic patient records

                                      Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                                      Information for management and planning should be collected as a by-product of core operational processes

                                      ldquoCollect once use many times for multiple purposesrdquo

                                      But this can only happen ifhellip

                                      The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                      And stored In such a way that the relevant items can be

                                      found (ie structured)And expressed in standardised terminology to

                                      enable comparison (analysed in such a way as to show patterns)

                                      This is not yet happening in nursing but it is required for electronic patient records

                                      Layer 4Aggregated data

                                      (N) MDSnational

                                      international

                                      Management decisions

                                      Clinical decisions

                                      Structuralcharacteristicsservice items

                                      etc

                                      Standardised nursing

                                      terminology

                                      Policy decisions

                                      Layer 3Aggregated data

                                      NMDS (local)

                                      Layer 2 Nursing interpretationsNursing diagnoses

                                      Nursing interventionsNursing outcomes

                                      Layer 1 Facts- Demographic data

                                      - Observations signs and symptoms

                                      The Nursing Information Reference Model - Epping and Goosen 1997

                                      One way traffic Bottom up not top down

                                      Nursing documentation

                                      The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                      But you can only get out what someone has put in (so we need agreed minimum data sets)

                                      And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                      And they have to be able to understand it (so we need standardised terminology)

                                      What are nurses in other countries doing ICN

                                      BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                      Norway Finland Iceland)

                                      AustraliaSloveniaAnd several others

                                      We should learn from other countries instead of re-inventing the (square) wheel

                                      ICN project The International Nursing Minimum Data Set (i-NMDS)

                                      ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                      Werley and Lang 1988

                                      Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                      Belgium Nursing Minimum Data Set

                                      Compulsory since 1988All Belgian acute hospitalsContent

                                      Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                      Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                      Canadian Nurses Association C-HOBIC project

                                      (Canadian Health Outcomes for Better Information and Care)

                                      Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                      ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                      Objectives of C-HOBIC project

                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                      practiceDevelop consistent methodology that will contribute

                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                      USA Partnership of three organisations

                                      American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                      American Nurses Association (ANA)

                                      ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                      ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                      In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                      NDNQI (National Database of Nursing Quality Indicators)

                                      The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                      All indicator data are collected and reported at the nursing unit level

                                      NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                      Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                      NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                      improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                      CalNOC (Collaborative Alliance for Nursing Outcomes)

                                      CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                      statewide outcomes database Conducting research to advance evidence-

                                      based interventions to achieve quality Synthesizing amp disseminating data to shape

                                      public policy practice amp education

                                      Data Into Files

                                      Skin Risk Braden ScalePressure UlcersClinical Observations

                                      Veterans AdministrationVANOD

                                      EMR

                                      Point amp Click

                                      Patient Assessment

                                      Template

                                      Creates Progress Note

                                      in EMR

                                      Individual Clinical Reminders

                                      Creates Population

                                      Reportseg list of all

                                      Pts in hosp withPressure Ulcers

                                      Patient Care

                                      Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                      has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                      England (Department of Health)

                                      NHS quality indicators go live

                                      ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                      Nursing Times 19 May 2009

                                      England (Department of Health)

                                      Search Results (nursing) Quality stroke care (outcome reduction in

                                      stroke related mortality and disability) Percentage of women who have seen a

                                      midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                      Pressure ulcer incidence per 10000 patients

                                      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                      Scotland (NHS Scotland)

                                      Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                      developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                      What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                      robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                      Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                      Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                      Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                      Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                      Scotland (NHS Scotland)

                                      Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                      pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                      UK RCN Keyword searchSearch results

                                      Your search for nursing metrics in title description and keywords returned 2 results

                                      You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                      Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                      Location News Events Campaigns Press releases uk wide

                                      Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                      UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                      2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                      midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                      Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                      young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                      practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                      These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                      UK RCN

                                      Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                      description and keywords returned 0 results

                                      RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                      RCN e-Health Programme Policy Statement

                                      Nursing content of electronic patient client records

                                      Published June 2008 Review date June 2009

                                      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                      Published 08 May 2009

                                      Standards for assessing measuring and monitoring vital signs in infants children and young people

                                      Format PDF

                                      Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                      involvement which will provide fruitful measures for providing feedback on person-centred care

                                      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                      The RCN is currently moving towards establishing a quality and standards unit

                                      So what do we have to do

                                      Abandon our isolationism and learn from the rest of the nursing world

                                      Invest massively in education to restructure the way we teach and use the nursing process

                                      Invest massively in education to restructure our nursing documentation

                                      Ensure appropriate nursing content in EHRs

                                      Copy the Canadians

                                      Objectives of C-HOBIC project

                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                      practiceDevelop consistent methodology that will contribute

                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                      College London) said at a recent conferencehellip

                                      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                      • Slide 2
                                      • What are ldquonursing metricsrdquo
                                      • If you enter ldquodefinition of metricsrdquo into Google you will find
                                      • Google contdhellip
                                      • A new word for an old chestnut measuring the quality of nursing care
                                      • Enter Darzihellip
                                      • Slide 8
                                      • Slide 9
                                      • Indicators most commonly currently used elsewhere
                                      • Front runners in the indicator stakes Safety Effectiveness Compassion
                                      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                      • Issues for us
                                      • Q2 How will we get the data
                                      • Slide 16
                                      • Slide 17
                                      • An alternative approach retrospective analysis of electronic patient records
                                      • Where will you find details of patient falls
                                      • Nursing documentation should include
                                      • Retrospective analysis of electronic patient records
                                      • But this can only happen ifhellip
                                      • Slide 23
                                      • Nursing documentation
                                      • What are nurses in other countries doing
                                      • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                      • Belgium Nursing Minimum Data Set
                                      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                      • Objectives of C-HOBIC project
                                      • USA Partnership of three organisations
                                      • American Nurses Association (ANA)
                                      • NDNQI (National Database of Nursing Quality Indicators)
                                      • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                      • Veterans AdministrationVANOD
                                      • Northern Nurses Federation
                                      • England (Department of Health)
                                      • Slide 37
                                      • Scotland (NHS Scotland)
                                      • Slide 39
                                      • UK RCN
                                      • Slide 41
                                      • Slide 42
                                      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                      • If you search really hardhelliphellip
                                      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                      • So what do we have to do
                                      • Slide 47
                                      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                        Retrospective analysis of electronic patient records

                                        Clinical data can be aggregated to provide management and policy information (Information governance is essential)

                                        Information for management and planning should be collected as a by-product of core operational processes

                                        ldquoCollect once use many times for multiple purposesrdquo

                                        But this can only happen ifhellip

                                        The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                        And stored In such a way that the relevant items can be

                                        found (ie structured)And expressed in standardised terminology to

                                        enable comparison (analysed in such a way as to show patterns)

                                        This is not yet happening in nursing but it is required for electronic patient records

                                        Layer 4Aggregated data

                                        (N) MDSnational

                                        international

                                        Management decisions

                                        Clinical decisions

                                        Structuralcharacteristicsservice items

                                        etc

                                        Standardised nursing

                                        terminology

                                        Policy decisions

                                        Layer 3Aggregated data

                                        NMDS (local)

                                        Layer 2 Nursing interpretationsNursing diagnoses

                                        Nursing interventionsNursing outcomes

                                        Layer 1 Facts- Demographic data

                                        - Observations signs and symptoms

                                        The Nursing Information Reference Model - Epping and Goosen 1997

                                        One way traffic Bottom up not top down

                                        Nursing documentation

                                        The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                        But you can only get out what someone has put in (so we need agreed minimum data sets)

                                        And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                        And they have to be able to understand it (so we need standardised terminology)

                                        What are nurses in other countries doing ICN

                                        BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                        Norway Finland Iceland)

                                        AustraliaSloveniaAnd several others

                                        We should learn from other countries instead of re-inventing the (square) wheel

                                        ICN project The International Nursing Minimum Data Set (i-NMDS)

                                        ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                        Werley and Lang 1988

                                        Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                        Belgium Nursing Minimum Data Set

                                        Compulsory since 1988All Belgian acute hospitalsContent

                                        Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                        Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                        Canadian Nurses Association C-HOBIC project

                                        (Canadian Health Outcomes for Better Information and Care)

                                        Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                        ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                        Objectives of C-HOBIC project

                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                        practiceDevelop consistent methodology that will contribute

                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                        USA Partnership of three organisations

                                        American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                        American Nurses Association (ANA)

                                        ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                        ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                        In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                        NDNQI (National Database of Nursing Quality Indicators)

                                        The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                        All indicator data are collected and reported at the nursing unit level

                                        NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                        Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                        NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                        improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                        CalNOC (Collaborative Alliance for Nursing Outcomes)

                                        CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                        statewide outcomes database Conducting research to advance evidence-

                                        based interventions to achieve quality Synthesizing amp disseminating data to shape

                                        public policy practice amp education

                                        Data Into Files

                                        Skin Risk Braden ScalePressure UlcersClinical Observations

                                        Veterans AdministrationVANOD

                                        EMR

                                        Point amp Click

                                        Patient Assessment

                                        Template

                                        Creates Progress Note

                                        in EMR

                                        Individual Clinical Reminders

                                        Creates Population

                                        Reportseg list of all

                                        Pts in hosp withPressure Ulcers

                                        Patient Care

                                        Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                        has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                        England (Department of Health)

                                        NHS quality indicators go live

                                        ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                        Nursing Times 19 May 2009

                                        England (Department of Health)

                                        Search Results (nursing) Quality stroke care (outcome reduction in

                                        stroke related mortality and disability) Percentage of women who have seen a

                                        midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                        Pressure ulcer incidence per 10000 patients

                                        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                        Scotland (NHS Scotland)

                                        Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                        developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                        What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                        robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                        Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                        Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                        Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                        Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                        Scotland (NHS Scotland)

                                        Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                        pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                        UK RCN Keyword searchSearch results

                                        Your search for nursing metrics in title description and keywords returned 2 results

                                        You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                        Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                        Location News Events Campaigns Press releases uk wide

                                        Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                        UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                        2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                        midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                        Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                        young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                        practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                        These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                        UK RCN

                                        Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                        description and keywords returned 0 results

                                        RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                        RCN e-Health Programme Policy Statement

                                        Nursing content of electronic patient client records

                                        Published June 2008 Review date June 2009

                                        If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                        statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                        measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                        Published 08 May 2009

                                        Standards for assessing measuring and monitoring vital signs in infants children and young people

                                        Format PDF

                                        Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                        involvement which will provide fruitful measures for providing feedback on person-centred care

                                        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                        The RCN is currently moving towards establishing a quality and standards unit

                                        So what do we have to do

                                        Abandon our isolationism and learn from the rest of the nursing world

                                        Invest massively in education to restructure the way we teach and use the nursing process

                                        Invest massively in education to restructure our nursing documentation

                                        Ensure appropriate nursing content in EHRs

                                        Copy the Canadians

                                        Objectives of C-HOBIC project

                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                        practiceDevelop consistent methodology that will contribute

                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                        College London) said at a recent conferencehellip

                                        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                        • Slide 2
                                        • What are ldquonursing metricsrdquo
                                        • If you enter ldquodefinition of metricsrdquo into Google you will find
                                        • Google contdhellip
                                        • A new word for an old chestnut measuring the quality of nursing care
                                        • Enter Darzihellip
                                        • Slide 8
                                        • Slide 9
                                        • Indicators most commonly currently used elsewhere
                                        • Front runners in the indicator stakes Safety Effectiveness Compassion
                                        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                        • Issues for us
                                        • Q2 How will we get the data
                                        • Slide 16
                                        • Slide 17
                                        • An alternative approach retrospective analysis of electronic patient records
                                        • Where will you find details of patient falls
                                        • Nursing documentation should include
                                        • Retrospective analysis of electronic patient records
                                        • But this can only happen ifhellip
                                        • Slide 23
                                        • Nursing documentation
                                        • What are nurses in other countries doing
                                        • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                        • Belgium Nursing Minimum Data Set
                                        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                        • Objectives of C-HOBIC project
                                        • USA Partnership of three organisations
                                        • American Nurses Association (ANA)
                                        • NDNQI (National Database of Nursing Quality Indicators)
                                        • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                        • Veterans AdministrationVANOD
                                        • Northern Nurses Federation
                                        • England (Department of Health)
                                        • Slide 37
                                        • Scotland (NHS Scotland)
                                        • Slide 39
                                        • UK RCN
                                        • Slide 41
                                        • Slide 42
                                        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                        • If you search really hardhelliphellip
                                        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                        • So what do we have to do
                                        • Slide 47
                                        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                          But this can only happen ifhellip

                                          The relevant data is recorded in the EPR (Nursing data as well as medical data)

                                          And stored In such a way that the relevant items can be

                                          found (ie structured)And expressed in standardised terminology to

                                          enable comparison (analysed in such a way as to show patterns)

                                          This is not yet happening in nursing but it is required for electronic patient records

                                          Layer 4Aggregated data

                                          (N) MDSnational

                                          international

                                          Management decisions

                                          Clinical decisions

                                          Structuralcharacteristicsservice items

                                          etc

                                          Standardised nursing

                                          terminology

                                          Policy decisions

                                          Layer 3Aggregated data

                                          NMDS (local)

                                          Layer 2 Nursing interpretationsNursing diagnoses

                                          Nursing interventionsNursing outcomes

                                          Layer 1 Facts- Demographic data

                                          - Observations signs and symptoms

                                          The Nursing Information Reference Model - Epping and Goosen 1997

                                          One way traffic Bottom up not top down

                                          Nursing documentation

                                          The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                          But you can only get out what someone has put in (so we need agreed minimum data sets)

                                          And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                          And they have to be able to understand it (so we need standardised terminology)

                                          What are nurses in other countries doing ICN

                                          BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                          Norway Finland Iceland)

                                          AustraliaSloveniaAnd several others

                                          We should learn from other countries instead of re-inventing the (square) wheel

                                          ICN project The International Nursing Minimum Data Set (i-NMDS)

                                          ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                          Werley and Lang 1988

                                          Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                          Belgium Nursing Minimum Data Set

                                          Compulsory since 1988All Belgian acute hospitalsContent

                                          Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                          Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                          Canadian Nurses Association C-HOBIC project

                                          (Canadian Health Outcomes for Better Information and Care)

                                          Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                          ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                          Objectives of C-HOBIC project

                                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                          practiceDevelop consistent methodology that will contribute

                                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                          patient care across four sectors (acute complex care long term care and home care) of the health system

                                          USA Partnership of three organisations

                                          American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                          American Nurses Association (ANA)

                                          ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                          ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                          In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                          NDNQI (National Database of Nursing Quality Indicators)

                                          The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                          All indicator data are collected and reported at the nursing unit level

                                          NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                          Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                          NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                          improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                          CalNOC (Collaborative Alliance for Nursing Outcomes)

                                          CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                          statewide outcomes database Conducting research to advance evidence-

                                          based interventions to achieve quality Synthesizing amp disseminating data to shape

                                          public policy practice amp education

                                          Data Into Files

                                          Skin Risk Braden ScalePressure UlcersClinical Observations

                                          Veterans AdministrationVANOD

                                          EMR

                                          Point amp Click

                                          Patient Assessment

                                          Template

                                          Creates Progress Note

                                          in EMR

                                          Individual Clinical Reminders

                                          Creates Population

                                          Reportseg list of all

                                          Pts in hosp withPressure Ulcers

                                          Patient Care

                                          Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                          has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                          England (Department of Health)

                                          NHS quality indicators go live

                                          ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                          Nursing Times 19 May 2009

                                          England (Department of Health)

                                          Search Results (nursing) Quality stroke care (outcome reduction in

                                          stroke related mortality and disability) Percentage of women who have seen a

                                          midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                          Pressure ulcer incidence per 10000 patients

                                          ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                          Scotland (NHS Scotland)

                                          Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                          developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                          What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                          robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                          Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                          Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                          Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                          Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                          Scotland (NHS Scotland)

                                          Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                          pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                          UK RCN Keyword searchSearch results

                                          Your search for nursing metrics in title description and keywords returned 2 results

                                          You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                          Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                          Location News Events Campaigns Press releases uk wide

                                          Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                          UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                          2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                          midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                          Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                          young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                          practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                          These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                          UK RCN

                                          Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                          description and keywords returned 0 results

                                          RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                          RCN e-Health Programme Policy Statement

                                          Nursing content of electronic patient client records

                                          Published June 2008 Review date June 2009

                                          If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                          statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                          measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                          Published 08 May 2009

                                          Standards for assessing measuring and monitoring vital signs in infants children and young people

                                          Format PDF

                                          Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                          The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                          summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                          1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                          involvement which will provide fruitful measures for providing feedback on person-centred care

                                          1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                          In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                          A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                          The RCN is currently moving towards establishing a quality and standards unit

                                          So what do we have to do

                                          Abandon our isolationism and learn from the rest of the nursing world

                                          Invest massively in education to restructure the way we teach and use the nursing process

                                          Invest massively in education to restructure our nursing documentation

                                          Ensure appropriate nursing content in EHRs

                                          Copy the Canadians

                                          Objectives of C-HOBIC project

                                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                          practiceDevelop consistent methodology that will contribute

                                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                          patient care across four sectors (acute complex care long term care and home care) of the health system

                                          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                          College London) said at a recent conferencehellip

                                          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                          • Slide 2
                                          • What are ldquonursing metricsrdquo
                                          • If you enter ldquodefinition of metricsrdquo into Google you will find
                                          • Google contdhellip
                                          • A new word for an old chestnut measuring the quality of nursing care
                                          • Enter Darzihellip
                                          • Slide 8
                                          • Slide 9
                                          • Indicators most commonly currently used elsewhere
                                          • Front runners in the indicator stakes Safety Effectiveness Compassion
                                          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                          • Issues for us
                                          • Q2 How will we get the data
                                          • Slide 16
                                          • Slide 17
                                          • An alternative approach retrospective analysis of electronic patient records
                                          • Where will you find details of patient falls
                                          • Nursing documentation should include
                                          • Retrospective analysis of electronic patient records
                                          • But this can only happen ifhellip
                                          • Slide 23
                                          • Nursing documentation
                                          • What are nurses in other countries doing
                                          • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                          • Belgium Nursing Minimum Data Set
                                          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                          • Objectives of C-HOBIC project
                                          • USA Partnership of three organisations
                                          • American Nurses Association (ANA)
                                          • NDNQI (National Database of Nursing Quality Indicators)
                                          • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                          • Veterans AdministrationVANOD
                                          • Northern Nurses Federation
                                          • England (Department of Health)
                                          • Slide 37
                                          • Scotland (NHS Scotland)
                                          • Slide 39
                                          • UK RCN
                                          • Slide 41
                                          • Slide 42
                                          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                          • If you search really hardhelliphellip
                                          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                          • So what do we have to do
                                          • Slide 47
                                          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                            Layer 4Aggregated data

                                            (N) MDSnational

                                            international

                                            Management decisions

                                            Clinical decisions

                                            Structuralcharacteristicsservice items

                                            etc

                                            Standardised nursing

                                            terminology

                                            Policy decisions

                                            Layer 3Aggregated data

                                            NMDS (local)

                                            Layer 2 Nursing interpretationsNursing diagnoses

                                            Nursing interventionsNursing outcomes

                                            Layer 1 Facts- Demographic data

                                            - Observations signs and symptoms

                                            The Nursing Information Reference Model - Epping and Goosen 1997

                                            One way traffic Bottom up not top down

                                            Nursing documentation

                                            The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                            But you can only get out what someone has put in (so we need agreed minimum data sets)

                                            And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                            And they have to be able to understand it (so we need standardised terminology)

                                            What are nurses in other countries doing ICN

                                            BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                            Norway Finland Iceland)

                                            AustraliaSloveniaAnd several others

                                            We should learn from other countries instead of re-inventing the (square) wheel

                                            ICN project The International Nursing Minimum Data Set (i-NMDS)

                                            ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                            Werley and Lang 1988

                                            Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                            Belgium Nursing Minimum Data Set

                                            Compulsory since 1988All Belgian acute hospitalsContent

                                            Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                            Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                            Canadian Nurses Association C-HOBIC project

                                            (Canadian Health Outcomes for Better Information and Care)

                                            Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                            ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                            Objectives of C-HOBIC project

                                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                            practiceDevelop consistent methodology that will contribute

                                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                            patient care across four sectors (acute complex care long term care and home care) of the health system

                                            USA Partnership of three organisations

                                            American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                            American Nurses Association (ANA)

                                            ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                            ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                            In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                            NDNQI (National Database of Nursing Quality Indicators)

                                            The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                            All indicator data are collected and reported at the nursing unit level

                                            NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                            Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                            NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                            improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                            CalNOC (Collaborative Alliance for Nursing Outcomes)

                                            CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                            statewide outcomes database Conducting research to advance evidence-

                                            based interventions to achieve quality Synthesizing amp disseminating data to shape

                                            public policy practice amp education

                                            Data Into Files

                                            Skin Risk Braden ScalePressure UlcersClinical Observations

                                            Veterans AdministrationVANOD

                                            EMR

                                            Point amp Click

                                            Patient Assessment

                                            Template

                                            Creates Progress Note

                                            in EMR

                                            Individual Clinical Reminders

                                            Creates Population

                                            Reportseg list of all

                                            Pts in hosp withPressure Ulcers

                                            Patient Care

                                            Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                            has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                            England (Department of Health)

                                            NHS quality indicators go live

                                            ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                            Nursing Times 19 May 2009

                                            England (Department of Health)

                                            Search Results (nursing) Quality stroke care (outcome reduction in

                                            stroke related mortality and disability) Percentage of women who have seen a

                                            midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                            Pressure ulcer incidence per 10000 patients

                                            ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                            Scotland (NHS Scotland)

                                            Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                            developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                            What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                            robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                            Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                            Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                            Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                            Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                            Scotland (NHS Scotland)

                                            Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                            pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                            UK RCN Keyword searchSearch results

                                            Your search for nursing metrics in title description and keywords returned 2 results

                                            You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                            Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                            Location News Events Campaigns Press releases uk wide

                                            Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                            UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                            2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                            midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                            Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                            young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                            practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                            These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                            UK RCN

                                            Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                            description and keywords returned 0 results

                                            RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                            RCN e-Health Programme Policy Statement

                                            Nursing content of electronic patient client records

                                            Published June 2008 Review date June 2009

                                            If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                            statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                            measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                            Published 08 May 2009

                                            Standards for assessing measuring and monitoring vital signs in infants children and young people

                                            Format PDF

                                            Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                            The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                            summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                            1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                            involvement which will provide fruitful measures for providing feedback on person-centred care

                                            1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                            In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                            A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                            The RCN is currently moving towards establishing a quality and standards unit

                                            So what do we have to do

                                            Abandon our isolationism and learn from the rest of the nursing world

                                            Invest massively in education to restructure the way we teach and use the nursing process

                                            Invest massively in education to restructure our nursing documentation

                                            Ensure appropriate nursing content in EHRs

                                            Copy the Canadians

                                            Objectives of C-HOBIC project

                                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                            practiceDevelop consistent methodology that will contribute

                                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                            patient care across four sectors (acute complex care long term care and home care) of the health system

                                            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                            College London) said at a recent conferencehellip

                                            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                            • Slide 2
                                            • What are ldquonursing metricsrdquo
                                            • If you enter ldquodefinition of metricsrdquo into Google you will find
                                            • Google contdhellip
                                            • A new word for an old chestnut measuring the quality of nursing care
                                            • Enter Darzihellip
                                            • Slide 8
                                            • Slide 9
                                            • Indicators most commonly currently used elsewhere
                                            • Front runners in the indicator stakes Safety Effectiveness Compassion
                                            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                            • Issues for us
                                            • Q2 How will we get the data
                                            • Slide 16
                                            • Slide 17
                                            • An alternative approach retrospective analysis of electronic patient records
                                            • Where will you find details of patient falls
                                            • Nursing documentation should include
                                            • Retrospective analysis of electronic patient records
                                            • But this can only happen ifhellip
                                            • Slide 23
                                            • Nursing documentation
                                            • What are nurses in other countries doing
                                            • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                            • Belgium Nursing Minimum Data Set
                                            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                            • Objectives of C-HOBIC project
                                            • USA Partnership of three organisations
                                            • American Nurses Association (ANA)
                                            • NDNQI (National Database of Nursing Quality Indicators)
                                            • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                            • Veterans AdministrationVANOD
                                            • Northern Nurses Federation
                                            • England (Department of Health)
                                            • Slide 37
                                            • Scotland (NHS Scotland)
                                            • Slide 39
                                            • UK RCN
                                            • Slide 41
                                            • Slide 42
                                            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                            • If you search really hardhelliphellip
                                            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                            • So what do we have to do
                                            • Slide 47
                                            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                              Nursing documentation

                                              The only reason for putting data in (ie documenting anything) is so that someone can get it out

                                              But you can only get out what someone has put in (so we need agreed minimum data sets)

                                              And they have to be able to find it (so it has to be structured - no more unstructured narratives)

                                              And they have to be able to understand it (so we need standardised terminology)

                                              What are nurses in other countries doing ICN

                                              BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                              Norway Finland Iceland)

                                              AustraliaSloveniaAnd several others

                                              We should learn from other countries instead of re-inventing the (square) wheel

                                              ICN project The International Nursing Minimum Data Set (i-NMDS)

                                              ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                              Werley and Lang 1988

                                              Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                              Belgium Nursing Minimum Data Set

                                              Compulsory since 1988All Belgian acute hospitalsContent

                                              Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                              Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                              Canadian Nurses Association C-HOBIC project

                                              (Canadian Health Outcomes for Better Information and Care)

                                              Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                              ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                              Objectives of C-HOBIC project

                                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                              practiceDevelop consistent methodology that will contribute

                                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                              patient care across four sectors (acute complex care long term care and home care) of the health system

                                              USA Partnership of three organisations

                                              American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                              American Nurses Association (ANA)

                                              ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                              ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                              In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                              NDNQI (National Database of Nursing Quality Indicators)

                                              The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                              All indicator data are collected and reported at the nursing unit level

                                              NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                              Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                              NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                              improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                              CalNOC (Collaborative Alliance for Nursing Outcomes)

                                              CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                              statewide outcomes database Conducting research to advance evidence-

                                              based interventions to achieve quality Synthesizing amp disseminating data to shape

                                              public policy practice amp education

                                              Data Into Files

                                              Skin Risk Braden ScalePressure UlcersClinical Observations

                                              Veterans AdministrationVANOD

                                              EMR

                                              Point amp Click

                                              Patient Assessment

                                              Template

                                              Creates Progress Note

                                              in EMR

                                              Individual Clinical Reminders

                                              Creates Population

                                              Reportseg list of all

                                              Pts in hosp withPressure Ulcers

                                              Patient Care

                                              Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                              has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                              England (Department of Health)

                                              NHS quality indicators go live

                                              ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                              Nursing Times 19 May 2009

                                              England (Department of Health)

                                              Search Results (nursing) Quality stroke care (outcome reduction in

                                              stroke related mortality and disability) Percentage of women who have seen a

                                              midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                              Pressure ulcer incidence per 10000 patients

                                              ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                              Scotland (NHS Scotland)

                                              Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                              developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                              What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                              robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                              Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                              Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                              Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                              Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                              Scotland (NHS Scotland)

                                              Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                              pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                              UK RCN Keyword searchSearch results

                                              Your search for nursing metrics in title description and keywords returned 2 results

                                              You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                              Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                              Location News Events Campaigns Press releases uk wide

                                              Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                              UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                              2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                              midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                              Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                              young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                              practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                              These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                              UK RCN

                                              Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                              description and keywords returned 0 results

                                              RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                              RCN e-Health Programme Policy Statement

                                              Nursing content of electronic patient client records

                                              Published June 2008 Review date June 2009

                                              If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                              statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                              measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                              Published 08 May 2009

                                              Standards for assessing measuring and monitoring vital signs in infants children and young people

                                              Format PDF

                                              Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                              The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                              summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                              1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                              involvement which will provide fruitful measures for providing feedback on person-centred care

                                              1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                              In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                              A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                              The RCN is currently moving towards establishing a quality and standards unit

                                              So what do we have to do

                                              Abandon our isolationism and learn from the rest of the nursing world

                                              Invest massively in education to restructure the way we teach and use the nursing process

                                              Invest massively in education to restructure our nursing documentation

                                              Ensure appropriate nursing content in EHRs

                                              Copy the Canadians

                                              Objectives of C-HOBIC project

                                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                              practiceDevelop consistent methodology that will contribute

                                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                              patient care across four sectors (acute complex care long term care and home care) of the health system

                                              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                              College London) said at a recent conferencehellip

                                              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                              • Slide 2
                                              • What are ldquonursing metricsrdquo
                                              • If you enter ldquodefinition of metricsrdquo into Google you will find
                                              • Google contdhellip
                                              • A new word for an old chestnut measuring the quality of nursing care
                                              • Enter Darzihellip
                                              • Slide 8
                                              • Slide 9
                                              • Indicators most commonly currently used elsewhere
                                              • Front runners in the indicator stakes Safety Effectiveness Compassion
                                              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                              • Issues for us
                                              • Q2 How will we get the data
                                              • Slide 16
                                              • Slide 17
                                              • An alternative approach retrospective analysis of electronic patient records
                                              • Where will you find details of patient falls
                                              • Nursing documentation should include
                                              • Retrospective analysis of electronic patient records
                                              • But this can only happen ifhellip
                                              • Slide 23
                                              • Nursing documentation
                                              • What are nurses in other countries doing
                                              • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                              • Belgium Nursing Minimum Data Set
                                              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                              • Objectives of C-HOBIC project
                                              • USA Partnership of three organisations
                                              • American Nurses Association (ANA)
                                              • NDNQI (National Database of Nursing Quality Indicators)
                                              • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                              • Veterans AdministrationVANOD
                                              • Northern Nurses Federation
                                              • England (Department of Health)
                                              • Slide 37
                                              • Scotland (NHS Scotland)
                                              • Slide 39
                                              • UK RCN
                                              • Slide 41
                                              • Slide 42
                                              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                              • If you search really hardhelliphellip
                                              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                              • So what do we have to do
                                              • Slide 47
                                              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                What are nurses in other countries doing ICN

                                                BelgiumCanadaUSANorthern Nurses Federation (Denmark Sweden

                                                Norway Finland Iceland)

                                                AustraliaSloveniaAnd several others

                                                We should learn from other countries instead of re-inventing the (square) wheel

                                                ICN project The International Nursing Minimum Data Set (i-NMDS)

                                                ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                                Werley and Lang 1988

                                                Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                                Belgium Nursing Minimum Data Set

                                                Compulsory since 1988All Belgian acute hospitalsContent

                                                Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                                Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                                Canadian Nurses Association C-HOBIC project

                                                (Canadian Health Outcomes for Better Information and Care)

                                                Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                                ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                                Objectives of C-HOBIC project

                                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                practiceDevelop consistent methodology that will contribute

                                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                                USA Partnership of three organisations

                                                American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                American Nurses Association (ANA)

                                                ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                NDNQI (National Database of Nursing Quality Indicators)

                                                The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                All indicator data are collected and reported at the nursing unit level

                                                NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                statewide outcomes database Conducting research to advance evidence-

                                                based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                public policy practice amp education

                                                Data Into Files

                                                Skin Risk Braden ScalePressure UlcersClinical Observations

                                                Veterans AdministrationVANOD

                                                EMR

                                                Point amp Click

                                                Patient Assessment

                                                Template

                                                Creates Progress Note

                                                in EMR

                                                Individual Clinical Reminders

                                                Creates Population

                                                Reportseg list of all

                                                Pts in hosp withPressure Ulcers

                                                Patient Care

                                                Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                England (Department of Health)

                                                NHS quality indicators go live

                                                ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                Nursing Times 19 May 2009

                                                England (Department of Health)

                                                Search Results (nursing) Quality stroke care (outcome reduction in

                                                stroke related mortality and disability) Percentage of women who have seen a

                                                midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                Pressure ulcer incidence per 10000 patients

                                                ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                Scotland (NHS Scotland)

                                                Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                Scotland (NHS Scotland)

                                                Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                UK RCN Keyword searchSearch results

                                                Your search for nursing metrics in title description and keywords returned 2 results

                                                You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                Location News Events Campaigns Press releases uk wide

                                                Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                UK RCN

                                                Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                description and keywords returned 0 results

                                                RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                RCN e-Health Programme Policy Statement

                                                Nursing content of electronic patient client records

                                                Published June 2008 Review date June 2009

                                                If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                Published 08 May 2009

                                                Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                Format PDF

                                                Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                involvement which will provide fruitful measures for providing feedback on person-centred care

                                                1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                The RCN is currently moving towards establishing a quality and standards unit

                                                So what do we have to do

                                                Abandon our isolationism and learn from the rest of the nursing world

                                                Invest massively in education to restructure the way we teach and use the nursing process

                                                Invest massively in education to restructure our nursing documentation

                                                Ensure appropriate nursing content in EHRs

                                                Copy the Canadians

                                                Objectives of C-HOBIC project

                                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                practiceDevelop consistent methodology that will contribute

                                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                                As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                College London) said at a recent conferencehellip

                                                ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                • Slide 2
                                                • What are ldquonursing metricsrdquo
                                                • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                • Google contdhellip
                                                • A new word for an old chestnut measuring the quality of nursing care
                                                • Enter Darzihellip
                                                • Slide 8
                                                • Slide 9
                                                • Indicators most commonly currently used elsewhere
                                                • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                • Issues for us
                                                • Q2 How will we get the data
                                                • Slide 16
                                                • Slide 17
                                                • An alternative approach retrospective analysis of electronic patient records
                                                • Where will you find details of patient falls
                                                • Nursing documentation should include
                                                • Retrospective analysis of electronic patient records
                                                • But this can only happen ifhellip
                                                • Slide 23
                                                • Nursing documentation
                                                • What are nurses in other countries doing
                                                • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                • Belgium Nursing Minimum Data Set
                                                • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                • Objectives of C-HOBIC project
                                                • USA Partnership of three organisations
                                                • American Nurses Association (ANA)
                                                • NDNQI (National Database of Nursing Quality Indicators)
                                                • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                • Veterans AdministrationVANOD
                                                • Northern Nurses Federation
                                                • England (Department of Health)
                                                • Slide 37
                                                • Scotland (NHS Scotland)
                                                • Slide 39
                                                • UK RCN
                                                • Slide 41
                                                • Slide 42
                                                • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                • If you search really hardhelliphellip
                                                • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                • So what do we have to do
                                                • Slide 47
                                                • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                  ICN project The International Nursing Minimum Data Set (i-NMDS)

                                                  ldquoa minimum set of items of information with uniform definitions and categories concerning the specific dimension of nursingrdquo

                                                  Werley and Lang 1988

                                                  Essential nursing items includebull nursing diagnosis (nursing problem)bull nursing intervention (what the nurse did)bull nursing outcome (the result of the intervention)

                                                  Belgium Nursing Minimum Data Set

                                                  Compulsory since 1988All Belgian acute hospitalsContent

                                                  Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                                  Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                                  Canadian Nurses Association C-HOBIC project

                                                  (Canadian Health Outcomes for Better Information and Care)

                                                  Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                                  ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                                  Objectives of C-HOBIC project

                                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                  practiceDevelop consistent methodology that will contribute

                                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                                  USA Partnership of three organisations

                                                  American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                  American Nurses Association (ANA)

                                                  ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                  ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                  In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                  NDNQI (National Database of Nursing Quality Indicators)

                                                  The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                  All indicator data are collected and reported at the nursing unit level

                                                  NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                  Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                  NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                  improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                  CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                  CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                  statewide outcomes database Conducting research to advance evidence-

                                                  based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                  public policy practice amp education

                                                  Data Into Files

                                                  Skin Risk Braden ScalePressure UlcersClinical Observations

                                                  Veterans AdministrationVANOD

                                                  EMR

                                                  Point amp Click

                                                  Patient Assessment

                                                  Template

                                                  Creates Progress Note

                                                  in EMR

                                                  Individual Clinical Reminders

                                                  Creates Population

                                                  Reportseg list of all

                                                  Pts in hosp withPressure Ulcers

                                                  Patient Care

                                                  Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                  has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                  England (Department of Health)

                                                  NHS quality indicators go live

                                                  ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                  Nursing Times 19 May 2009

                                                  England (Department of Health)

                                                  Search Results (nursing) Quality stroke care (outcome reduction in

                                                  stroke related mortality and disability) Percentage of women who have seen a

                                                  midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                  Pressure ulcer incidence per 10000 patients

                                                  ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                  Scotland (NHS Scotland)

                                                  Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                  developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                  What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                  robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                  Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                  Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                  Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                  Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                  Scotland (NHS Scotland)

                                                  Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                  pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                  UK RCN Keyword searchSearch results

                                                  Your search for nursing metrics in title description and keywords returned 2 results

                                                  You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                  Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                  Location News Events Campaigns Press releases uk wide

                                                  Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                  UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                  2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                  midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                  Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                  young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                  practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                  These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                  UK RCN

                                                  Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                  description and keywords returned 0 results

                                                  RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                  RCN e-Health Programme Policy Statement

                                                  Nursing content of electronic patient client records

                                                  Published June 2008 Review date June 2009

                                                  If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                  statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                  measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                  Published 08 May 2009

                                                  Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                  Format PDF

                                                  Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                  The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                  summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                  1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                  involvement which will provide fruitful measures for providing feedback on person-centred care

                                                  1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                  In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                  A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                  The RCN is currently moving towards establishing a quality and standards unit

                                                  So what do we have to do

                                                  Abandon our isolationism and learn from the rest of the nursing world

                                                  Invest massively in education to restructure the way we teach and use the nursing process

                                                  Invest massively in education to restructure our nursing documentation

                                                  Ensure appropriate nursing content in EHRs

                                                  Copy the Canadians

                                                  Objectives of C-HOBIC project

                                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                  practiceDevelop consistent methodology that will contribute

                                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                                  As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                  College London) said at a recent conferencehellip

                                                  ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                  • Slide 2
                                                  • What are ldquonursing metricsrdquo
                                                  • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                  • Google contdhellip
                                                  • A new word for an old chestnut measuring the quality of nursing care
                                                  • Enter Darzihellip
                                                  • Slide 8
                                                  • Slide 9
                                                  • Indicators most commonly currently used elsewhere
                                                  • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                  • Issues for us
                                                  • Q2 How will we get the data
                                                  • Slide 16
                                                  • Slide 17
                                                  • An alternative approach retrospective analysis of electronic patient records
                                                  • Where will you find details of patient falls
                                                  • Nursing documentation should include
                                                  • Retrospective analysis of electronic patient records
                                                  • But this can only happen ifhellip
                                                  • Slide 23
                                                  • Nursing documentation
                                                  • What are nurses in other countries doing
                                                  • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                  • Belgium Nursing Minimum Data Set
                                                  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                  • Objectives of C-HOBIC project
                                                  • USA Partnership of three organisations
                                                  • American Nurses Association (ANA)
                                                  • NDNQI (National Database of Nursing Quality Indicators)
                                                  • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                  • Veterans AdministrationVANOD
                                                  • Northern Nurses Federation
                                                  • England (Department of Health)
                                                  • Slide 37
                                                  • Scotland (NHS Scotland)
                                                  • Slide 39
                                                  • UK RCN
                                                  • Slide 41
                                                  • Slide 42
                                                  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                  • If you search really hardhelliphellip
                                                  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                  • So what do we have to do
                                                  • Slide 47
                                                  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                    Belgium Nursing Minimum Data Set

                                                    Compulsory since 1988All Belgian acute hospitalsContent

                                                    Patient demographics 23 nursing interventions (recently increased to 79) Nurse staffing data (FTE nurses qualification level)

                                                    Sample 15 days 3 months19 Million data items recorded since 1988Largest Nursing Dataset in the world

                                                    Canadian Nurses Association C-HOBIC project

                                                    (Canadian Health Outcomes for Better Information and Care)

                                                    Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                                    ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                                    Objectives of C-HOBIC project

                                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                    practiceDevelop consistent methodology that will contribute

                                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                                    USA Partnership of three organisations

                                                    American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                    American Nurses Association (ANA)

                                                    ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                    ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                    In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                    NDNQI (National Database of Nursing Quality Indicators)

                                                    The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                    All indicator data are collected and reported at the nursing unit level

                                                    NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                    Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                    NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                    improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                    CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                    CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                    statewide outcomes database Conducting research to advance evidence-

                                                    based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                    public policy practice amp education

                                                    Data Into Files

                                                    Skin Risk Braden ScalePressure UlcersClinical Observations

                                                    Veterans AdministrationVANOD

                                                    EMR

                                                    Point amp Click

                                                    Patient Assessment

                                                    Template

                                                    Creates Progress Note

                                                    in EMR

                                                    Individual Clinical Reminders

                                                    Creates Population

                                                    Reportseg list of all

                                                    Pts in hosp withPressure Ulcers

                                                    Patient Care

                                                    Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                    has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                    England (Department of Health)

                                                    NHS quality indicators go live

                                                    ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                    Nursing Times 19 May 2009

                                                    England (Department of Health)

                                                    Search Results (nursing) Quality stroke care (outcome reduction in

                                                    stroke related mortality and disability) Percentage of women who have seen a

                                                    midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                    Pressure ulcer incidence per 10000 patients

                                                    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                    Scotland (NHS Scotland)

                                                    Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                    developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                    What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                    robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                    Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                    Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                    Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                    Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                    Scotland (NHS Scotland)

                                                    Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                    pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                    UK RCN Keyword searchSearch results

                                                    Your search for nursing metrics in title description and keywords returned 2 results

                                                    You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                    Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                    Location News Events Campaigns Press releases uk wide

                                                    Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                    UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                    2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                    midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                    Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                    young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                    practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                    These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                    UK RCN

                                                    Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                    description and keywords returned 0 results

                                                    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                    RCN e-Health Programme Policy Statement

                                                    Nursing content of electronic patient client records

                                                    Published June 2008 Review date June 2009

                                                    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                    Published 08 May 2009

                                                    Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                    Format PDF

                                                    Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                    involvement which will provide fruitful measures for providing feedback on person-centred care

                                                    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                    The RCN is currently moving towards establishing a quality and standards unit

                                                    So what do we have to do

                                                    Abandon our isolationism and learn from the rest of the nursing world

                                                    Invest massively in education to restructure the way we teach and use the nursing process

                                                    Invest massively in education to restructure our nursing documentation

                                                    Ensure appropriate nursing content in EHRs

                                                    Copy the Canadians

                                                    Objectives of C-HOBIC project

                                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                    practiceDevelop consistent methodology that will contribute

                                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                                    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                    College London) said at a recent conferencehellip

                                                    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                    • Slide 2
                                                    • What are ldquonursing metricsrdquo
                                                    • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                    • Google contdhellip
                                                    • A new word for an old chestnut measuring the quality of nursing care
                                                    • Enter Darzihellip
                                                    • Slide 8
                                                    • Slide 9
                                                    • Indicators most commonly currently used elsewhere
                                                    • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                    • Issues for us
                                                    • Q2 How will we get the data
                                                    • Slide 16
                                                    • Slide 17
                                                    • An alternative approach retrospective analysis of electronic patient records
                                                    • Where will you find details of patient falls
                                                    • Nursing documentation should include
                                                    • Retrospective analysis of electronic patient records
                                                    • But this can only happen ifhellip
                                                    • Slide 23
                                                    • Nursing documentation
                                                    • What are nurses in other countries doing
                                                    • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                    • Belgium Nursing Minimum Data Set
                                                    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                    • Objectives of C-HOBIC project
                                                    • USA Partnership of three organisations
                                                    • American Nurses Association (ANA)
                                                    • NDNQI (National Database of Nursing Quality Indicators)
                                                    • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                    • Veterans AdministrationVANOD
                                                    • Northern Nurses Federation
                                                    • England (Department of Health)
                                                    • Slide 37
                                                    • Scotland (NHS Scotland)
                                                    • Slide 39
                                                    • UK RCN
                                                    • Slide 41
                                                    • Slide 42
                                                    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                    • If you search really hardhelliphellip
                                                    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                    • So what do we have to do
                                                    • Slide 47
                                                    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                      Canadian Nurses Association C-HOBIC project

                                                      (Canadian Health Outcomes for Better Information and Care)

                                                      Collection of patient outcome information related to nursing care in the electronic health records of four provinces

                                                      ldquoIn addition to providing real time information to nurses about how patients are benefiting from care the collection of nursing-related outcomes can provide valuable information to administrators in understanding how well their organisation is managing outcomesrdquo

                                                      Objectives of C-HOBIC project

                                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                      practiceDevelop consistent methodology that will contribute

                                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                                      USA Partnership of three organisations

                                                      American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                      American Nurses Association (ANA)

                                                      ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                      ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                      In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                      NDNQI (National Database of Nursing Quality Indicators)

                                                      The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                      All indicator data are collected and reported at the nursing unit level

                                                      NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                      Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                      NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                      improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                      CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                      CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                      statewide outcomes database Conducting research to advance evidence-

                                                      based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                      public policy practice amp education

                                                      Data Into Files

                                                      Skin Risk Braden ScalePressure UlcersClinical Observations

                                                      Veterans AdministrationVANOD

                                                      EMR

                                                      Point amp Click

                                                      Patient Assessment

                                                      Template

                                                      Creates Progress Note

                                                      in EMR

                                                      Individual Clinical Reminders

                                                      Creates Population

                                                      Reportseg list of all

                                                      Pts in hosp withPressure Ulcers

                                                      Patient Care

                                                      Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                      has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                      England (Department of Health)

                                                      NHS quality indicators go live

                                                      ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                      Nursing Times 19 May 2009

                                                      England (Department of Health)

                                                      Search Results (nursing) Quality stroke care (outcome reduction in

                                                      stroke related mortality and disability) Percentage of women who have seen a

                                                      midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                      Pressure ulcer incidence per 10000 patients

                                                      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                      Scotland (NHS Scotland)

                                                      Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                      developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                      What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                      robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                      Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                      Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                      Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                      Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                      Scotland (NHS Scotland)

                                                      Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                      pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                      UK RCN Keyword searchSearch results

                                                      Your search for nursing metrics in title description and keywords returned 2 results

                                                      You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                      Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                      Location News Events Campaigns Press releases uk wide

                                                      Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                      UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                      2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                      midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                      Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                      young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                      practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                      These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                      UK RCN

                                                      Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                      description and keywords returned 0 results

                                                      RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                      RCN e-Health Programme Policy Statement

                                                      Nursing content of electronic patient client records

                                                      Published June 2008 Review date June 2009

                                                      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                      Published 08 May 2009

                                                      Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                      Format PDF

                                                      Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                      involvement which will provide fruitful measures for providing feedback on person-centred care

                                                      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                      The RCN is currently moving towards establishing a quality and standards unit

                                                      So what do we have to do

                                                      Abandon our isolationism and learn from the rest of the nursing world

                                                      Invest massively in education to restructure the way we teach and use the nursing process

                                                      Invest massively in education to restructure our nursing documentation

                                                      Ensure appropriate nursing content in EHRs

                                                      Copy the Canadians

                                                      Objectives of C-HOBIC project

                                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                      practiceDevelop consistent methodology that will contribute

                                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                                      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                      College London) said at a recent conferencehellip

                                                      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                      • Slide 2
                                                      • What are ldquonursing metricsrdquo
                                                      • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                      • Google contdhellip
                                                      • A new word for an old chestnut measuring the quality of nursing care
                                                      • Enter Darzihellip
                                                      • Slide 8
                                                      • Slide 9
                                                      • Indicators most commonly currently used elsewhere
                                                      • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                      • Issues for us
                                                      • Q2 How will we get the data
                                                      • Slide 16
                                                      • Slide 17
                                                      • An alternative approach retrospective analysis of electronic patient records
                                                      • Where will you find details of patient falls
                                                      • Nursing documentation should include
                                                      • Retrospective analysis of electronic patient records
                                                      • But this can only happen ifhellip
                                                      • Slide 23
                                                      • Nursing documentation
                                                      • What are nurses in other countries doing
                                                      • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                      • Belgium Nursing Minimum Data Set
                                                      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                      • Objectives of C-HOBIC project
                                                      • USA Partnership of three organisations
                                                      • American Nurses Association (ANA)
                                                      • NDNQI (National Database of Nursing Quality Indicators)
                                                      • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                      • Veterans AdministrationVANOD
                                                      • Northern Nurses Federation
                                                      • England (Department of Health)
                                                      • Slide 37
                                                      • Scotland (NHS Scotland)
                                                      • Slide 39
                                                      • UK RCN
                                                      • Slide 41
                                                      • Slide 42
                                                      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                      • If you search really hardhelliphellip
                                                      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                      • So what do we have to do
                                                      • Slide 47
                                                      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                        Objectives of C-HOBIC project

                                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                        practiceDevelop consistent methodology that will contribute

                                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                                        USA Partnership of three organisations

                                                        American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                        American Nurses Association (ANA)

                                                        ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                        ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                        In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                        NDNQI (National Database of Nursing Quality Indicators)

                                                        The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                        All indicator data are collected and reported at the nursing unit level

                                                        NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                        Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                        NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                        improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                        CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                        CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                        statewide outcomes database Conducting research to advance evidence-

                                                        based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                        public policy practice amp education

                                                        Data Into Files

                                                        Skin Risk Braden ScalePressure UlcersClinical Observations

                                                        Veterans AdministrationVANOD

                                                        EMR

                                                        Point amp Click

                                                        Patient Assessment

                                                        Template

                                                        Creates Progress Note

                                                        in EMR

                                                        Individual Clinical Reminders

                                                        Creates Population

                                                        Reportseg list of all

                                                        Pts in hosp withPressure Ulcers

                                                        Patient Care

                                                        Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                        has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                        England (Department of Health)

                                                        NHS quality indicators go live

                                                        ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                        Nursing Times 19 May 2009

                                                        England (Department of Health)

                                                        Search Results (nursing) Quality stroke care (outcome reduction in

                                                        stroke related mortality and disability) Percentage of women who have seen a

                                                        midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                        Pressure ulcer incidence per 10000 patients

                                                        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                        Scotland (NHS Scotland)

                                                        Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                        developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                        What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                        robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                        Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                        Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                        Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                        Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                        Scotland (NHS Scotland)

                                                        Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                        pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                        UK RCN Keyword searchSearch results

                                                        Your search for nursing metrics in title description and keywords returned 2 results

                                                        You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                        Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                        Location News Events Campaigns Press releases uk wide

                                                        Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                        UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                        2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                        midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                        Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                        young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                        practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                        These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                        UK RCN

                                                        Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                        description and keywords returned 0 results

                                                        RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                        RCN e-Health Programme Policy Statement

                                                        Nursing content of electronic patient client records

                                                        Published June 2008 Review date June 2009

                                                        If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                        statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                        measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                        Published 08 May 2009

                                                        Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                        Format PDF

                                                        Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                        involvement which will provide fruitful measures for providing feedback on person-centred care

                                                        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                        The RCN is currently moving towards establishing a quality and standards unit

                                                        So what do we have to do

                                                        Abandon our isolationism and learn from the rest of the nursing world

                                                        Invest massively in education to restructure the way we teach and use the nursing process

                                                        Invest massively in education to restructure our nursing documentation

                                                        Ensure appropriate nursing content in EHRs

                                                        Copy the Canadians

                                                        Objectives of C-HOBIC project

                                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                        practiceDevelop consistent methodology that will contribute

                                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                                        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                        College London) said at a recent conferencehellip

                                                        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                        • Slide 2
                                                        • What are ldquonursing metricsrdquo
                                                        • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                        • Google contdhellip
                                                        • A new word for an old chestnut measuring the quality of nursing care
                                                        • Enter Darzihellip
                                                        • Slide 8
                                                        • Slide 9
                                                        • Indicators most commonly currently used elsewhere
                                                        • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                        • Issues for us
                                                        • Q2 How will we get the data
                                                        • Slide 16
                                                        • Slide 17
                                                        • An alternative approach retrospective analysis of electronic patient records
                                                        • Where will you find details of patient falls
                                                        • Nursing documentation should include
                                                        • Retrospective analysis of electronic patient records
                                                        • But this can only happen ifhellip
                                                        • Slide 23
                                                        • Nursing documentation
                                                        • What are nurses in other countries doing
                                                        • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                        • Belgium Nursing Minimum Data Set
                                                        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                        • Objectives of C-HOBIC project
                                                        • USA Partnership of three organisations
                                                        • American Nurses Association (ANA)
                                                        • NDNQI (National Database of Nursing Quality Indicators)
                                                        • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                        • Veterans AdministrationVANOD
                                                        • Northern Nurses Federation
                                                        • England (Department of Health)
                                                        • Slide 37
                                                        • Scotland (NHS Scotland)
                                                        • Slide 39
                                                        • UK RCN
                                                        • Slide 41
                                                        • Slide 42
                                                        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                        • If you search really hardhelliphellip
                                                        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                        • So what do we have to do
                                                        • Slide 47
                                                        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                          USA Partnership of three organisations

                                                          American Nurses Association (NDNQI)California Nurses Association (CalNOC)Veterans Administration (VANOD)

                                                          American Nurses Association (ANA)

                                                          ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                          ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                          In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                          NDNQI (National Database of Nursing Quality Indicators)

                                                          The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                          All indicator data are collected and reported at the nursing unit level

                                                          NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                          Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                          NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                          improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                          CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                          CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                          statewide outcomes database Conducting research to advance evidence-

                                                          based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                          public policy practice amp education

                                                          Data Into Files

                                                          Skin Risk Braden ScalePressure UlcersClinical Observations

                                                          Veterans AdministrationVANOD

                                                          EMR

                                                          Point amp Click

                                                          Patient Assessment

                                                          Template

                                                          Creates Progress Note

                                                          in EMR

                                                          Individual Clinical Reminders

                                                          Creates Population

                                                          Reportseg list of all

                                                          Pts in hosp withPressure Ulcers

                                                          Patient Care

                                                          Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                          has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                          England (Department of Health)

                                                          NHS quality indicators go live

                                                          ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                          Nursing Times 19 May 2009

                                                          England (Department of Health)

                                                          Search Results (nursing) Quality stroke care (outcome reduction in

                                                          stroke related mortality and disability) Percentage of women who have seen a

                                                          midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                          Pressure ulcer incidence per 10000 patients

                                                          ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                          Scotland (NHS Scotland)

                                                          Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                          developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                          What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                          robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                          Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                          Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                          Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                          Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                          Scotland (NHS Scotland)

                                                          Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                          pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                          UK RCN Keyword searchSearch results

                                                          Your search for nursing metrics in title description and keywords returned 2 results

                                                          You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                          Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                          Location News Events Campaigns Press releases uk wide

                                                          Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                          UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                          2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                          midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                          Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                          young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                          practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                          These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                          UK RCN

                                                          Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                          description and keywords returned 0 results

                                                          RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                          RCN e-Health Programme Policy Statement

                                                          Nursing content of electronic patient client records

                                                          Published June 2008 Review date June 2009

                                                          If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                          statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                          measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                          Published 08 May 2009

                                                          Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                          Format PDF

                                                          Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                          The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                          summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                          1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                          involvement which will provide fruitful measures for providing feedback on person-centred care

                                                          1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                          In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                          A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                          The RCN is currently moving towards establishing a quality and standards unit

                                                          So what do we have to do

                                                          Abandon our isolationism and learn from the rest of the nursing world

                                                          Invest massively in education to restructure the way we teach and use the nursing process

                                                          Invest massively in education to restructure our nursing documentation

                                                          Ensure appropriate nursing content in EHRs

                                                          Copy the Canadians

                                                          Objectives of C-HOBIC project

                                                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                          practiceDevelop consistent methodology that will contribute

                                                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                          patient care across four sectors (acute complex care long term care and home care) of the health system

                                                          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                          College London) said at a recent conferencehellip

                                                          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                          • Slide 2
                                                          • What are ldquonursing metricsrdquo
                                                          • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                          • Google contdhellip
                                                          • A new word for an old chestnut measuring the quality of nursing care
                                                          • Enter Darzihellip
                                                          • Slide 8
                                                          • Slide 9
                                                          • Indicators most commonly currently used elsewhere
                                                          • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                          • Issues for us
                                                          • Q2 How will we get the data
                                                          • Slide 16
                                                          • Slide 17
                                                          • An alternative approach retrospective analysis of electronic patient records
                                                          • Where will you find details of patient falls
                                                          • Nursing documentation should include
                                                          • Retrospective analysis of electronic patient records
                                                          • But this can only happen ifhellip
                                                          • Slide 23
                                                          • Nursing documentation
                                                          • What are nurses in other countries doing
                                                          • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                          • Belgium Nursing Minimum Data Set
                                                          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                          • Objectives of C-HOBIC project
                                                          • USA Partnership of three organisations
                                                          • American Nurses Association (ANA)
                                                          • NDNQI (National Database of Nursing Quality Indicators)
                                                          • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                          • Veterans AdministrationVANOD
                                                          • Northern Nurses Federation
                                                          • England (Department of Health)
                                                          • Slide 37
                                                          • Scotland (NHS Scotland)
                                                          • Slide 39
                                                          • UK RCN
                                                          • Slide 41
                                                          • Slide 42
                                                          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                          • If you search really hardhelliphellip
                                                          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                          • So what do we have to do
                                                          • Slide 47
                                                          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                            American Nurses Association (ANA)

                                                            ANA began work on nursing quality and standards in the early 1970s The RCN used this work to develop DySSI

                                                            ANA has worked on standardised nursing terminology and clinical information systems since the 1980s

                                                            In 1994 the American Nurses Association (ANA) launched the Safety amp Quality Initiative to explore and identify the empirical linkages between nursing care and patient outcomes The Nursing Care Report Card for Acute Care (ANA 1995) proposed 21 measures of hospital performance with an established or theoretical link to the availability and quality of nursing services in acute care settings In 1997 ANA issued a call for organizations to submit proposals to develop and maintain the National Database of Nursing Quality Indicators From 1997 - 2000 a series of pilot studies were funded by ANA to test selected indicators definitions data collection methodology and instrument development

                                                            NDNQI (National Database of Nursing Quality Indicators)

                                                            The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                            All indicator data are collected and reported at the nursing unit level

                                                            NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                            Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                            NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                            improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                            CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                            CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                            statewide outcomes database Conducting research to advance evidence-

                                                            based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                            public policy practice amp education

                                                            Data Into Files

                                                            Skin Risk Braden ScalePressure UlcersClinical Observations

                                                            Veterans AdministrationVANOD

                                                            EMR

                                                            Point amp Click

                                                            Patient Assessment

                                                            Template

                                                            Creates Progress Note

                                                            in EMR

                                                            Individual Clinical Reminders

                                                            Creates Population

                                                            Reportseg list of all

                                                            Pts in hosp withPressure Ulcers

                                                            Patient Care

                                                            Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                            has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                            England (Department of Health)

                                                            NHS quality indicators go live

                                                            ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                            Nursing Times 19 May 2009

                                                            England (Department of Health)

                                                            Search Results (nursing) Quality stroke care (outcome reduction in

                                                            stroke related mortality and disability) Percentage of women who have seen a

                                                            midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                            Pressure ulcer incidence per 10000 patients

                                                            ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                            Scotland (NHS Scotland)

                                                            Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                            developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                            What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                            robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                            Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                            Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                            Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                            Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                            Scotland (NHS Scotland)

                                                            Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                            pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                            UK RCN Keyword searchSearch results

                                                            Your search for nursing metrics in title description and keywords returned 2 results

                                                            You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                            Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                            Location News Events Campaigns Press releases uk wide

                                                            Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                            UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                            2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                            midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                            Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                            young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                            practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                            These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                            UK RCN

                                                            Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                            description and keywords returned 0 results

                                                            RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                            RCN e-Health Programme Policy Statement

                                                            Nursing content of electronic patient client records

                                                            Published June 2008 Review date June 2009

                                                            If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                            statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                            measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                            Published 08 May 2009

                                                            Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                            Format PDF

                                                            Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                            The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                            summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                            1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                            involvement which will provide fruitful measures for providing feedback on person-centred care

                                                            1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                            In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                            A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                            The RCN is currently moving towards establishing a quality and standards unit

                                                            So what do we have to do

                                                            Abandon our isolationism and learn from the rest of the nursing world

                                                            Invest massively in education to restructure the way we teach and use the nursing process

                                                            Invest massively in education to restructure our nursing documentation

                                                            Ensure appropriate nursing content in EHRs

                                                            Copy the Canadians

                                                            Objectives of C-HOBIC project

                                                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                            practiceDevelop consistent methodology that will contribute

                                                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                            patient care across four sectors (acute complex care long term care and home care) of the health system

                                                            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                            College London) said at a recent conferencehellip

                                                            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                            • Slide 2
                                                            • What are ldquonursing metricsrdquo
                                                            • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                            • Google contdhellip
                                                            • A new word for an old chestnut measuring the quality of nursing care
                                                            • Enter Darzihellip
                                                            • Slide 8
                                                            • Slide 9
                                                            • Indicators most commonly currently used elsewhere
                                                            • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                            • Issues for us
                                                            • Q2 How will we get the data
                                                            • Slide 16
                                                            • Slide 17
                                                            • An alternative approach retrospective analysis of electronic patient records
                                                            • Where will you find details of patient falls
                                                            • Nursing documentation should include
                                                            • Retrospective analysis of electronic patient records
                                                            • But this can only happen ifhellip
                                                            • Slide 23
                                                            • Nursing documentation
                                                            • What are nurses in other countries doing
                                                            • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                            • Belgium Nursing Minimum Data Set
                                                            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                            • Objectives of C-HOBIC project
                                                            • USA Partnership of three organisations
                                                            • American Nurses Association (ANA)
                                                            • NDNQI (National Database of Nursing Quality Indicators)
                                                            • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                            • Veterans AdministrationVANOD
                                                            • Northern Nurses Federation
                                                            • England (Department of Health)
                                                            • Slide 37
                                                            • Scotland (NHS Scotland)
                                                            • Slide 39
                                                            • UK RCN
                                                            • Slide 41
                                                            • Slide 42
                                                            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                            • If you search really hardhelliphellip
                                                            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                            • So what do we have to do
                                                            • Slide 47
                                                            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                              NDNQI (National Database of Nursing Quality Indicators)

                                                              The National Database of Nursing Quality Indicators (NDNQI) is a system developed by ANA to enable hospitals to collect and evaluate nursing-sensitive indicators

                                                              All indicator data are collected and reported at the nursing unit level

                                                              NDNQIrsquos nursing-sensitive indicators reflect the structure process and outcomes of nursing care

                                                              Currently NDNQI has over 1200 participating US hospitals that are actively aided in improving patient safety and quality of patient care by using NDNQI comparative data

                                                              NDNQIrsquos mission is to aid the nursing provider in patient safety and quality

                                                              improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes

                                                              CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                              CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                              statewide outcomes database Conducting research to advance evidence-

                                                              based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                              public policy practice amp education

                                                              Data Into Files

                                                              Skin Risk Braden ScalePressure UlcersClinical Observations

                                                              Veterans AdministrationVANOD

                                                              EMR

                                                              Point amp Click

                                                              Patient Assessment

                                                              Template

                                                              Creates Progress Note

                                                              in EMR

                                                              Individual Clinical Reminders

                                                              Creates Population

                                                              Reportseg list of all

                                                              Pts in hosp withPressure Ulcers

                                                              Patient Care

                                                              Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                              has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                              England (Department of Health)

                                                              NHS quality indicators go live

                                                              ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                              Nursing Times 19 May 2009

                                                              England (Department of Health)

                                                              Search Results (nursing) Quality stroke care (outcome reduction in

                                                              stroke related mortality and disability) Percentage of women who have seen a

                                                              midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                              Pressure ulcer incidence per 10000 patients

                                                              ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                              Scotland (NHS Scotland)

                                                              Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                              developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                              What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                              robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                              Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                              Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                              Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                              Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                              Scotland (NHS Scotland)

                                                              Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                              pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                              UK RCN Keyword searchSearch results

                                                              Your search for nursing metrics in title description and keywords returned 2 results

                                                              You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                              Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                              Location News Events Campaigns Press releases uk wide

                                                              Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                              UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                              2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                              midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                              Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                              young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                              practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                              These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                              UK RCN

                                                              Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                              description and keywords returned 0 results

                                                              RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                              RCN e-Health Programme Policy Statement

                                                              Nursing content of electronic patient client records

                                                              Published June 2008 Review date June 2009

                                                              If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                              statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                              measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                              Published 08 May 2009

                                                              Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                              Format PDF

                                                              Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                              The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                              summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                              1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                              involvement which will provide fruitful measures for providing feedback on person-centred care

                                                              1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                              In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                              A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                              The RCN is currently moving towards establishing a quality and standards unit

                                                              So what do we have to do

                                                              Abandon our isolationism and learn from the rest of the nursing world

                                                              Invest massively in education to restructure the way we teach and use the nursing process

                                                              Invest massively in education to restructure our nursing documentation

                                                              Ensure appropriate nursing content in EHRs

                                                              Copy the Canadians

                                                              Objectives of C-HOBIC project

                                                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                              practiceDevelop consistent methodology that will contribute

                                                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                              patient care across four sectors (acute complex care long term care and home care) of the health system

                                                              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                              College London) said at a recent conferencehellip

                                                              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                              • Slide 2
                                                              • What are ldquonursing metricsrdquo
                                                              • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                              • Google contdhellip
                                                              • A new word for an old chestnut measuring the quality of nursing care
                                                              • Enter Darzihellip
                                                              • Slide 8
                                                              • Slide 9
                                                              • Indicators most commonly currently used elsewhere
                                                              • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                              • Issues for us
                                                              • Q2 How will we get the data
                                                              • Slide 16
                                                              • Slide 17
                                                              • An alternative approach retrospective analysis of electronic patient records
                                                              • Where will you find details of patient falls
                                                              • Nursing documentation should include
                                                              • Retrospective analysis of electronic patient records
                                                              • But this can only happen ifhellip
                                                              • Slide 23
                                                              • Nursing documentation
                                                              • What are nurses in other countries doing
                                                              • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                              • Belgium Nursing Minimum Data Set
                                                              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                              • Objectives of C-HOBIC project
                                                              • USA Partnership of three organisations
                                                              • American Nurses Association (ANA)
                                                              • NDNQI (National Database of Nursing Quality Indicators)
                                                              • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                              • Veterans AdministrationVANOD
                                                              • Northern Nurses Federation
                                                              • England (Department of Health)
                                                              • Slide 37
                                                              • Scotland (NHS Scotland)
                                                              • Slide 39
                                                              • UK RCN
                                                              • Slide 41
                                                              • Slide 42
                                                              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                              • If you search really hardhelliphellip
                                                              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                              • So what do we have to do
                                                              • Slide 47
                                                              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                CalNOC (Collaborative Alliance for Nursing Outcomes)

                                                                CALNOC is a collaborative Project of ANA California the Association of California Nurse Leaders and the CALNOC Steering Committee Its mission is to advance improvements in patient care by Building amp sustaining a valid and reliable

                                                                statewide outcomes database Conducting research to advance evidence-

                                                                based interventions to achieve quality Synthesizing amp disseminating data to shape

                                                                public policy practice amp education

                                                                Data Into Files

                                                                Skin Risk Braden ScalePressure UlcersClinical Observations

                                                                Veterans AdministrationVANOD

                                                                EMR

                                                                Point amp Click

                                                                Patient Assessment

                                                                Template

                                                                Creates Progress Note

                                                                in EMR

                                                                Individual Clinical Reminders

                                                                Creates Population

                                                                Reportseg list of all

                                                                Pts in hosp withPressure Ulcers

                                                                Patient Care

                                                                Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                                has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                                England (Department of Health)

                                                                NHS quality indicators go live

                                                                ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                                Nursing Times 19 May 2009

                                                                England (Department of Health)

                                                                Search Results (nursing) Quality stroke care (outcome reduction in

                                                                stroke related mortality and disability) Percentage of women who have seen a

                                                                midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                                Pressure ulcer incidence per 10000 patients

                                                                ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                                Scotland (NHS Scotland)

                                                                Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                Scotland (NHS Scotland)

                                                                Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                UK RCN Keyword searchSearch results

                                                                Your search for nursing metrics in title description and keywords returned 2 results

                                                                You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                Location News Events Campaigns Press releases uk wide

                                                                Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                UK RCN

                                                                Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                description and keywords returned 0 results

                                                                RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                RCN e-Health Programme Policy Statement

                                                                Nursing content of electronic patient client records

                                                                Published June 2008 Review date June 2009

                                                                If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                Published 08 May 2009

                                                                Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                Format PDF

                                                                Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                The RCN is currently moving towards establishing a quality and standards unit

                                                                So what do we have to do

                                                                Abandon our isolationism and learn from the rest of the nursing world

                                                                Invest massively in education to restructure the way we teach and use the nursing process

                                                                Invest massively in education to restructure our nursing documentation

                                                                Ensure appropriate nursing content in EHRs

                                                                Copy the Canadians

                                                                Objectives of C-HOBIC project

                                                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                practiceDevelop consistent methodology that will contribute

                                                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                College London) said at a recent conferencehellip

                                                                ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                • Slide 2
                                                                • What are ldquonursing metricsrdquo
                                                                • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                • Google contdhellip
                                                                • A new word for an old chestnut measuring the quality of nursing care
                                                                • Enter Darzihellip
                                                                • Slide 8
                                                                • Slide 9
                                                                • Indicators most commonly currently used elsewhere
                                                                • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                • Issues for us
                                                                • Q2 How will we get the data
                                                                • Slide 16
                                                                • Slide 17
                                                                • An alternative approach retrospective analysis of electronic patient records
                                                                • Where will you find details of patient falls
                                                                • Nursing documentation should include
                                                                • Retrospective analysis of electronic patient records
                                                                • But this can only happen ifhellip
                                                                • Slide 23
                                                                • Nursing documentation
                                                                • What are nurses in other countries doing
                                                                • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                • Belgium Nursing Minimum Data Set
                                                                • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                • Objectives of C-HOBIC project
                                                                • USA Partnership of three organisations
                                                                • American Nurses Association (ANA)
                                                                • NDNQI (National Database of Nursing Quality Indicators)
                                                                • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                • Veterans AdministrationVANOD
                                                                • Northern Nurses Federation
                                                                • England (Department of Health)
                                                                • Slide 37
                                                                • Scotland (NHS Scotland)
                                                                • Slide 39
                                                                • UK RCN
                                                                • Slide 41
                                                                • Slide 42
                                                                • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                • If you search really hardhelliphellip
                                                                • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                • So what do we have to do
                                                                • Slide 47
                                                                • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                  Data Into Files

                                                                  Skin Risk Braden ScalePressure UlcersClinical Observations

                                                                  Veterans AdministrationVANOD

                                                                  EMR

                                                                  Point amp Click

                                                                  Patient Assessment

                                                                  Template

                                                                  Creates Progress Note

                                                                  in EMR

                                                                  Individual Clinical Reminders

                                                                  Creates Population

                                                                  Reportseg list of all

                                                                  Pts in hosp withPressure Ulcers

                                                                  Patient Care

                                                                  Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                                  has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                                  England (Department of Health)

                                                                  NHS quality indicators go live

                                                                  ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                                  Nursing Times 19 May 2009

                                                                  England (Department of Health)

                                                                  Search Results (nursing) Quality stroke care (outcome reduction in

                                                                  stroke related mortality and disability) Percentage of women who have seen a

                                                                  midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                                  Pressure ulcer incidence per 10000 patients

                                                                  ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                                  Scotland (NHS Scotland)

                                                                  Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                  developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                  What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                  robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                  Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                  Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                  Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                  Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                  Scotland (NHS Scotland)

                                                                  Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                  pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                  UK RCN Keyword searchSearch results

                                                                  Your search for nursing metrics in title description and keywords returned 2 results

                                                                  You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                  Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                  Location News Events Campaigns Press releases uk wide

                                                                  Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                  UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                  2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                  midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                  Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                  young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                  practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                  These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                  UK RCN

                                                                  Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                  description and keywords returned 0 results

                                                                  RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                  RCN e-Health Programme Policy Statement

                                                                  Nursing content of electronic patient client records

                                                                  Published June 2008 Review date June 2009

                                                                  If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                  statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                  measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                  Published 08 May 2009

                                                                  Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                  Format PDF

                                                                  Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                  The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                  summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                  1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                  involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                  1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                  In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                  A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                  The RCN is currently moving towards establishing a quality and standards unit

                                                                  So what do we have to do

                                                                  Abandon our isolationism and learn from the rest of the nursing world

                                                                  Invest massively in education to restructure the way we teach and use the nursing process

                                                                  Invest massively in education to restructure our nursing documentation

                                                                  Ensure appropriate nursing content in EHRs

                                                                  Copy the Canadians

                                                                  Objectives of C-HOBIC project

                                                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                  practiceDevelop consistent methodology that will contribute

                                                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                  As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                  College London) said at a recent conferencehellip

                                                                  ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                  • Slide 2
                                                                  • What are ldquonursing metricsrdquo
                                                                  • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                  • Google contdhellip
                                                                  • A new word for an old chestnut measuring the quality of nursing care
                                                                  • Enter Darzihellip
                                                                  • Slide 8
                                                                  • Slide 9
                                                                  • Indicators most commonly currently used elsewhere
                                                                  • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                  • Issues for us
                                                                  • Q2 How will we get the data
                                                                  • Slide 16
                                                                  • Slide 17
                                                                  • An alternative approach retrospective analysis of electronic patient records
                                                                  • Where will you find details of patient falls
                                                                  • Nursing documentation should include
                                                                  • Retrospective analysis of electronic patient records
                                                                  • But this can only happen ifhellip
                                                                  • Slide 23
                                                                  • Nursing documentation
                                                                  • What are nurses in other countries doing
                                                                  • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                  • Belgium Nursing Minimum Data Set
                                                                  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                  • Objectives of C-HOBIC project
                                                                  • USA Partnership of three organisations
                                                                  • American Nurses Association (ANA)
                                                                  • NDNQI (National Database of Nursing Quality Indicators)
                                                                  • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                  • Veterans AdministrationVANOD
                                                                  • Northern Nurses Federation
                                                                  • England (Department of Health)
                                                                  • Slide 37
                                                                  • Scotland (NHS Scotland)
                                                                  • Slide 39
                                                                  • UK RCN
                                                                  • Slide 41
                                                                  • Slide 42
                                                                  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                  • If you search really hardhelliphellip
                                                                  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                  • So what do we have to do
                                                                  • Slide 47
                                                                  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                    Northern Nurses FederationldquoThe Northern Nurses Federation (NNFSSN)

                                                                    has met the challenge of the ICNs Congress in Durban South Africa in JuneJuly of 2009 (wwwicnchcongress2009) and submitted a proposal for a symposium that now has been accepted The symposium will be on nursing-sensitive quality indicators at the Nordic level based on international and national research The focus of the presentations will be the Nordic experience and how it has inspired solutions relevant to public health and the promotion of the nursing profession ldquo

                                                                    England (Department of Health)

                                                                    NHS quality indicators go live

                                                                    ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                                    Nursing Times 19 May 2009

                                                                    England (Department of Health)

                                                                    Search Results (nursing) Quality stroke care (outcome reduction in

                                                                    stroke related mortality and disability) Percentage of women who have seen a

                                                                    midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                                    Pressure ulcer incidence per 10000 patients

                                                                    ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                                    Scotland (NHS Scotland)

                                                                    Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                    developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                    What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                    robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                    Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                    Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                    Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                    Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                    Scotland (NHS Scotland)

                                                                    Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                    pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                    UK RCN Keyword searchSearch results

                                                                    Your search for nursing metrics in title description and keywords returned 2 results

                                                                    You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                    Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                    Location News Events Campaigns Press releases uk wide

                                                                    Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                    UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                    2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                    midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                    Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                    young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                    practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                    These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                    UK RCN

                                                                    Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                    description and keywords returned 0 results

                                                                    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                    RCN e-Health Programme Policy Statement

                                                                    Nursing content of electronic patient client records

                                                                    Published June 2008 Review date June 2009

                                                                    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                    Published 08 May 2009

                                                                    Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                    Format PDF

                                                                    Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                    involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                    The RCN is currently moving towards establishing a quality and standards unit

                                                                    So what do we have to do

                                                                    Abandon our isolationism and learn from the rest of the nursing world

                                                                    Invest massively in education to restructure the way we teach and use the nursing process

                                                                    Invest massively in education to restructure our nursing documentation

                                                                    Ensure appropriate nursing content in EHRs

                                                                    Copy the Canadians

                                                                    Objectives of C-HOBIC project

                                                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                    practiceDevelop consistent methodology that will contribute

                                                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                    College London) said at a recent conferencehellip

                                                                    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                    • Slide 2
                                                                    • What are ldquonursing metricsrdquo
                                                                    • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                    • Google contdhellip
                                                                    • A new word for an old chestnut measuring the quality of nursing care
                                                                    • Enter Darzihellip
                                                                    • Slide 8
                                                                    • Slide 9
                                                                    • Indicators most commonly currently used elsewhere
                                                                    • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                    • Issues for us
                                                                    • Q2 How will we get the data
                                                                    • Slide 16
                                                                    • Slide 17
                                                                    • An alternative approach retrospective analysis of electronic patient records
                                                                    • Where will you find details of patient falls
                                                                    • Nursing documentation should include
                                                                    • Retrospective analysis of electronic patient records
                                                                    • But this can only happen ifhellip
                                                                    • Slide 23
                                                                    • Nursing documentation
                                                                    • What are nurses in other countries doing
                                                                    • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                    • Belgium Nursing Minimum Data Set
                                                                    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                    • Objectives of C-HOBIC project
                                                                    • USA Partnership of three organisations
                                                                    • American Nurses Association (ANA)
                                                                    • NDNQI (National Database of Nursing Quality Indicators)
                                                                    • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                    • Veterans AdministrationVANOD
                                                                    • Northern Nurses Federation
                                                                    • England (Department of Health)
                                                                    • Slide 37
                                                                    • Scotland (NHS Scotland)
                                                                    • Slide 39
                                                                    • UK RCN
                                                                    • Slide 41
                                                                    • Slide 42
                                                                    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                    • If you search really hardhelliphellip
                                                                    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                    • So what do we have to do
                                                                    • Slide 47
                                                                    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                      England (Department of Health)

                                                                      NHS quality indicators go live

                                                                      ldquoA set of national quality indicators that can be used to measure the performance of NHS nurses has been published by the governmentThe Department of Health has revealed a list of over 200 indicators or ldquometricsrdquorsquo that are intended to measure the performance of clinical teams ndash the development of which was first outlined in the NHS Next Stage ReviewThe government has whittled its list of 232 down from more than 400 possible indicators suggested in a consultation document launched in November The final metrics fall into in three main categories ndash patient experience safety effectivenesshelliprdquo

                                                                      Nursing Times 19 May 2009

                                                                      England (Department of Health)

                                                                      Search Results (nursing) Quality stroke care (outcome reduction in

                                                                      stroke related mortality and disability) Percentage of women who have seen a

                                                                      midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                                      Pressure ulcer incidence per 10000 patients

                                                                      ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                                      Scotland (NHS Scotland)

                                                                      Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                      developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                      What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                      robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                      Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                      Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                      Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                      Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                      Scotland (NHS Scotland)

                                                                      Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                      pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                      UK RCN Keyword searchSearch results

                                                                      Your search for nursing metrics in title description and keywords returned 2 results

                                                                      You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                      Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                      Location News Events Campaigns Press releases uk wide

                                                                      Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                      UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                      2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                      midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                      Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                      young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                      practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                      These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                      UK RCN

                                                                      Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                      description and keywords returned 0 results

                                                                      RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                      RCN e-Health Programme Policy Statement

                                                                      Nursing content of electronic patient client records

                                                                      Published June 2008 Review date June 2009

                                                                      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                      Published 08 May 2009

                                                                      Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                      Format PDF

                                                                      Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                      involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                      The RCN is currently moving towards establishing a quality and standards unit

                                                                      So what do we have to do

                                                                      Abandon our isolationism and learn from the rest of the nursing world

                                                                      Invest massively in education to restructure the way we teach and use the nursing process

                                                                      Invest massively in education to restructure our nursing documentation

                                                                      Ensure appropriate nursing content in EHRs

                                                                      Copy the Canadians

                                                                      Objectives of C-HOBIC project

                                                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                      practiceDevelop consistent methodology that will contribute

                                                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                      College London) said at a recent conferencehellip

                                                                      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                      • Slide 2
                                                                      • What are ldquonursing metricsrdquo
                                                                      • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                      • Google contdhellip
                                                                      • A new word for an old chestnut measuring the quality of nursing care
                                                                      • Enter Darzihellip
                                                                      • Slide 8
                                                                      • Slide 9
                                                                      • Indicators most commonly currently used elsewhere
                                                                      • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                      • Issues for us
                                                                      • Q2 How will we get the data
                                                                      • Slide 16
                                                                      • Slide 17
                                                                      • An alternative approach retrospective analysis of electronic patient records
                                                                      • Where will you find details of patient falls
                                                                      • Nursing documentation should include
                                                                      • Retrospective analysis of electronic patient records
                                                                      • But this can only happen ifhellip
                                                                      • Slide 23
                                                                      • Nursing documentation
                                                                      • What are nurses in other countries doing
                                                                      • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                      • Belgium Nursing Minimum Data Set
                                                                      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                      • Objectives of C-HOBIC project
                                                                      • USA Partnership of three organisations
                                                                      • American Nurses Association (ANA)
                                                                      • NDNQI (National Database of Nursing Quality Indicators)
                                                                      • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                      • Veterans AdministrationVANOD
                                                                      • Northern Nurses Federation
                                                                      • England (Department of Health)
                                                                      • Slide 37
                                                                      • Scotland (NHS Scotland)
                                                                      • Slide 39
                                                                      • UK RCN
                                                                      • Slide 41
                                                                      • Slide 42
                                                                      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                      • If you search really hardhelliphellip
                                                                      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                      • So what do we have to do
                                                                      • Slide 47
                                                                      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                        England (Department of Health)

                                                                        Search Results (nursing) Quality stroke care (outcome reduction in

                                                                        stroke related mortality and disability) Percentage of women who have seen a

                                                                        midwife or an obstetrician for health and social care assessment of needs and risks by 12 weeks of their pregnancy

                                                                        Pressure ulcer incidence per 10000 patients

                                                                        ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo

                                                                        Scotland (NHS Scotland)

                                                                        Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                        developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                        What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                        robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                        Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                        Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                        Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                        Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                        Scotland (NHS Scotland)

                                                                        Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                        pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                        UK RCN Keyword searchSearch results

                                                                        Your search for nursing metrics in title description and keywords returned 2 results

                                                                        You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                        Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                        Location News Events Campaigns Press releases uk wide

                                                                        Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                        UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                        2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                        midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                        Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                        young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                        practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                        These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                        UK RCN

                                                                        Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                        description and keywords returned 0 results

                                                                        RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                        RCN e-Health Programme Policy Statement

                                                                        Nursing content of electronic patient client records

                                                                        Published June 2008 Review date June 2009

                                                                        If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                        statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                        measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                        Published 08 May 2009

                                                                        Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                        Format PDF

                                                                        Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                        involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                        The RCN is currently moving towards establishing a quality and standards unit

                                                                        So what do we have to do

                                                                        Abandon our isolationism and learn from the rest of the nursing world

                                                                        Invest massively in education to restructure the way we teach and use the nursing process

                                                                        Invest massively in education to restructure our nursing documentation

                                                                        Ensure appropriate nursing content in EHRs

                                                                        Copy the Canadians

                                                                        Objectives of C-HOBIC project

                                                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                        practiceDevelop consistent methodology that will contribute

                                                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                        College London) said at a recent conferencehellip

                                                                        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                        • Slide 2
                                                                        • What are ldquonursing metricsrdquo
                                                                        • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                        • Google contdhellip
                                                                        • A new word for an old chestnut measuring the quality of nursing care
                                                                        • Enter Darzihellip
                                                                        • Slide 8
                                                                        • Slide 9
                                                                        • Indicators most commonly currently used elsewhere
                                                                        • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                        • Issues for us
                                                                        • Q2 How will we get the data
                                                                        • Slide 16
                                                                        • Slide 17
                                                                        • An alternative approach retrospective analysis of electronic patient records
                                                                        • Where will you find details of patient falls
                                                                        • Nursing documentation should include
                                                                        • Retrospective analysis of electronic patient records
                                                                        • But this can only happen ifhellip
                                                                        • Slide 23
                                                                        • Nursing documentation
                                                                        • What are nurses in other countries doing
                                                                        • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                        • Belgium Nursing Minimum Data Set
                                                                        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                        • Objectives of C-HOBIC project
                                                                        • USA Partnership of three organisations
                                                                        • American Nurses Association (ANA)
                                                                        • NDNQI (National Database of Nursing Quality Indicators)
                                                                        • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                        • Veterans AdministrationVANOD
                                                                        • Northern Nurses Federation
                                                                        • England (Department of Health)
                                                                        • Slide 37
                                                                        • Scotland (NHS Scotland)
                                                                        • Slide 39
                                                                        • UK RCN
                                                                        • Slide 41
                                                                        • Slide 42
                                                                        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                        • If you search really hardhelliphellip
                                                                        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                        • So what do we have to do
                                                                        • Slide 47
                                                                        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                          Scotland (NHS Scotland)

                                                                          Aim of the Project Develop a core set of Clinical Quality Indicators (CQIs) for Nursing and Midwifery

                                                                          developed and agreed in collaboration with NHSScotland and NHSQIS Clinical Quality Indicators integrated into national clinical data sets to assess and support the delivery of safe and effective nursing and midwifery practice

                                                                          What does the project aim to achieve The objectives of the project are Build on The Impact of Nursing on Patient Clinical Outcomes working to develop a

                                                                          robust and interpretable metric of indicators demonstrating the nursing contribution to care that is safe effective efficient patient-centred timely and equitable

                                                                          Develop electronic data capture and analysis systems to enable monitoring of CQIs in NHS Board areas for the purpose of informing continuous quality improvement and performance management

                                                                          Utilise the agreed indicator set in the pilot phase of the Senior Charge NurseWard Sister Review

                                                                          Achieve sustainability by ensuring existing and newly qualified nurses and midwives are suitably prepared and supported to take forward project outcomes

                                                                          Develop a model to ensure continuous review and development of the CQIs considering the development of Centres of Responsibility as set out in Recommendation 4 of The Impact of Nursing on Patient Clinical Outcomes

                                                                          Scotland (NHS Scotland)

                                                                          Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                          pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                          UK RCN Keyword searchSearch results

                                                                          Your search for nursing metrics in title description and keywords returned 2 results

                                                                          You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                          Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                          Location News Events Campaigns Press releases uk wide

                                                                          Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                          UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                          2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                          midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                          Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                          young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                          practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                          These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                          UK RCN

                                                                          Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                          description and keywords returned 0 results

                                                                          RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                          RCN e-Health Programme Policy Statement

                                                                          Nursing content of electronic patient client records

                                                                          Published June 2008 Review date June 2009

                                                                          If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                          statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                          measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                          Published 08 May 2009

                                                                          Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                          Format PDF

                                                                          Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                          The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                          summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                          1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                          involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                          1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                          In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                          A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                          The RCN is currently moving towards establishing a quality and standards unit

                                                                          So what do we have to do

                                                                          Abandon our isolationism and learn from the rest of the nursing world

                                                                          Invest massively in education to restructure the way we teach and use the nursing process

                                                                          Invest massively in education to restructure our nursing documentation

                                                                          Ensure appropriate nursing content in EHRs

                                                                          Copy the Canadians

                                                                          Objectives of C-HOBIC project

                                                                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                          practiceDevelop consistent methodology that will contribute

                                                                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                          patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                          College London) said at a recent conferencehellip

                                                                          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                          • Slide 2
                                                                          • What are ldquonursing metricsrdquo
                                                                          • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                          • Google contdhellip
                                                                          • A new word for an old chestnut measuring the quality of nursing care
                                                                          • Enter Darzihellip
                                                                          • Slide 8
                                                                          • Slide 9
                                                                          • Indicators most commonly currently used elsewhere
                                                                          • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                          • Issues for us
                                                                          • Q2 How will we get the data
                                                                          • Slide 16
                                                                          • Slide 17
                                                                          • An alternative approach retrospective analysis of electronic patient records
                                                                          • Where will you find details of patient falls
                                                                          • Nursing documentation should include
                                                                          • Retrospective analysis of electronic patient records
                                                                          • But this can only happen ifhellip
                                                                          • Slide 23
                                                                          • Nursing documentation
                                                                          • What are nurses in other countries doing
                                                                          • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                          • Belgium Nursing Minimum Data Set
                                                                          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                          • Objectives of C-HOBIC project
                                                                          • USA Partnership of three organisations
                                                                          • American Nurses Association (ANA)
                                                                          • NDNQI (National Database of Nursing Quality Indicators)
                                                                          • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                          • Veterans AdministrationVANOD
                                                                          • Northern Nurses Federation
                                                                          • England (Department of Health)
                                                                          • Slide 37
                                                                          • Scotland (NHS Scotland)
                                                                          • Slide 39
                                                                          • UK RCN
                                                                          • Slide 41
                                                                          • Slide 42
                                                                          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                          • If you search really hardhelliphellip
                                                                          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                          • So what do we have to do
                                                                          • Slide 47
                                                                          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                            Scotland (NHS Scotland)

                                                                            Four initial clinical quality indicators have been developed which are supported by a national electronic quality improvement programme This is linked into the patient safety alliance work which you may have heard about The first indicators are

                                                                            pressure ulcer prevention falls prevention food fluid and nutrition and monitoring and observation

                                                                            UK RCN Keyword searchSearch results

                                                                            Your search for nursing metrics in title description and keywords returned 2 results

                                                                            You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                            Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                            Location News Events Campaigns Press releases uk wide

                                                                            Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                            UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                            2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                            midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                            Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                            young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                            practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                            These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                            UK RCN

                                                                            Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                            description and keywords returned 0 results

                                                                            RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                            RCN e-Health Programme Policy Statement

                                                                            Nursing content of electronic patient client records

                                                                            Published June 2008 Review date June 2009

                                                                            If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                            statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                            measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                            Published 08 May 2009

                                                                            Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                            Format PDF

                                                                            Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                            The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                            summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                            1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                            involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                            1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                            In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                            A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                            The RCN is currently moving towards establishing a quality and standards unit

                                                                            So what do we have to do

                                                                            Abandon our isolationism and learn from the rest of the nursing world

                                                                            Invest massively in education to restructure the way we teach and use the nursing process

                                                                            Invest massively in education to restructure our nursing documentation

                                                                            Ensure appropriate nursing content in EHRs

                                                                            Copy the Canadians

                                                                            Objectives of C-HOBIC project

                                                                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                            practiceDevelop consistent methodology that will contribute

                                                                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                            patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                            College London) said at a recent conferencehellip

                                                                            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                            • Slide 2
                                                                            • What are ldquonursing metricsrdquo
                                                                            • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                            • Google contdhellip
                                                                            • A new word for an old chestnut measuring the quality of nursing care
                                                                            • Enter Darzihellip
                                                                            • Slide 8
                                                                            • Slide 9
                                                                            • Indicators most commonly currently used elsewhere
                                                                            • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                            • Issues for us
                                                                            • Q2 How will we get the data
                                                                            • Slide 16
                                                                            • Slide 17
                                                                            • An alternative approach retrospective analysis of electronic patient records
                                                                            • Where will you find details of patient falls
                                                                            • Nursing documentation should include
                                                                            • Retrospective analysis of electronic patient records
                                                                            • But this can only happen ifhellip
                                                                            • Slide 23
                                                                            • Nursing documentation
                                                                            • What are nurses in other countries doing
                                                                            • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                            • Belgium Nursing Minimum Data Set
                                                                            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                            • Objectives of C-HOBIC project
                                                                            • USA Partnership of three organisations
                                                                            • American Nurses Association (ANA)
                                                                            • NDNQI (National Database of Nursing Quality Indicators)
                                                                            • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                            • Veterans AdministrationVANOD
                                                                            • Northern Nurses Federation
                                                                            • England (Department of Health)
                                                                            • Slide 37
                                                                            • Scotland (NHS Scotland)
                                                                            • Slide 39
                                                                            • UK RCN
                                                                            • Slide 41
                                                                            • Slide 42
                                                                            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                            • If you search really hardhelliphellip
                                                                            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                            • So what do we have to do
                                                                            • Slide 47
                                                                            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                              UK RCN Keyword searchSearch results

                                                                              Your search for nursing metrics in title description and keywords returned 2 results

                                                                              You are on page 1 of 1 Nurses to lead the campaign to drive up quality in the NHS Commenting on the release of the Kingrsquos College London reports

                                                                              Nurses in Society Starting the Debate and State of the Art Metrics for Nursing A Rapid Appraisal Dr Peter Carter Chief Executive amp General Secretary of the Royal College of Nursing (RCN) today said

                                                                              Location News Events Campaigns Press releases uk wide

                                                                              Published 15 Oct 2008 State of the art metrics for nursing a rapid appraisal Format PDF Published 13 Nov 2008 You are on page 1 of 1

                                                                              UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                              2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                              midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                              Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                              young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                              practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                              These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                              UK RCN

                                                                              Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                              description and keywords returned 0 results

                                                                              RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                              RCN e-Health Programme Policy Statement

                                                                              Nursing content of electronic patient client records

                                                                              Published June 2008 Review date June 2009

                                                                              If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                              statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                              measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                              Published 08 May 2009

                                                                              Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                              Format PDF

                                                                              Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                              The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                              summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                              1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                              involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                              1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                              In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                              A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                              The RCN is currently moving towards establishing a quality and standards unit

                                                                              So what do we have to do

                                                                              Abandon our isolationism and learn from the rest of the nursing world

                                                                              Invest massively in education to restructure the way we teach and use the nursing process

                                                                              Invest massively in education to restructure our nursing documentation

                                                                              Ensure appropriate nursing content in EHRs

                                                                              Copy the Canadians

                                                                              Objectives of C-HOBIC project

                                                                              Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                              Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                              practiceDevelop consistent methodology that will contribute

                                                                              to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                              patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                              College London) said at a recent conferencehellip

                                                                              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                              • Slide 2
                                                                              • What are ldquonursing metricsrdquo
                                                                              • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                              • Google contdhellip
                                                                              • A new word for an old chestnut measuring the quality of nursing care
                                                                              • Enter Darzihellip
                                                                              • Slide 8
                                                                              • Slide 9
                                                                              • Indicators most commonly currently used elsewhere
                                                                              • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                              • Issues for us
                                                                              • Q2 How will we get the data
                                                                              • Slide 16
                                                                              • Slide 17
                                                                              • An alternative approach retrospective analysis of electronic patient records
                                                                              • Where will you find details of patient falls
                                                                              • Nursing documentation should include
                                                                              • Retrospective analysis of electronic patient records
                                                                              • But this can only happen ifhellip
                                                                              • Slide 23
                                                                              • Nursing documentation
                                                                              • What are nurses in other countries doing
                                                                              • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                              • Belgium Nursing Minimum Data Set
                                                                              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                              • Objectives of C-HOBIC project
                                                                              • USA Partnership of three organisations
                                                                              • American Nurses Association (ANA)
                                                                              • NDNQI (National Database of Nursing Quality Indicators)
                                                                              • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                              • Veterans AdministrationVANOD
                                                                              • Northern Nurses Federation
                                                                              • England (Department of Health)
                                                                              • Slide 37
                                                                              • Scotland (NHS Scotland)
                                                                              • Slide 39
                                                                              • UK RCN
                                                                              • Slide 41
                                                                              • Slide 42
                                                                              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                              • If you search really hardhelliphellip
                                                                              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                              • So what do we have to do
                                                                              • Slide 47
                                                                              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                UK RCNKeyword searchSearch resultsYour search for nursing quality indicators in title description and keywords returned

                                                                                2 results You are on page 1 of 1 Senior Charge nurse review and clinical quality indicators projectsDelivering Care Enabling Health is the current Scottish strategy for nursing

                                                                                midwifery and allied health professions published in 2006Location News Events Campaigns News article Scotland

                                                                                Published 28 Mar 2008Standards for assessing measuring and monitoring vital signs in infants children and

                                                                                young peopleFormat PDFThe assessment measurement and monitoring of vital signs are important skills for all

                                                                                practitioners working with infants children and young people The vital signs covered in this publication include temperature heartpulse rate respiratory rate and effort and blood pressure Important information gained by assessing and measuring vital signs can be indicators of health and ill health

                                                                                These standards provide criteria for practitioners in achieving high quality nursing care They will be of help in guiding local policies and procedures in relation to vital sign monitoring performance improvement programmes and education programmes for registered nurses nurses in training and health care assistants

                                                                                UK RCN

                                                                                Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                                description and keywords returned 0 results

                                                                                RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                                RCN e-Health Programme Policy Statement

                                                                                Nursing content of electronic patient client records

                                                                                Published June 2008 Review date June 2009

                                                                                If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                                statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                                measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                                Published 08 May 2009

                                                                                Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                                Format PDF

                                                                                Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                                The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                                summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                                1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                                involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                                1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                                In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                                A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                                The RCN is currently moving towards establishing a quality and standards unit

                                                                                So what do we have to do

                                                                                Abandon our isolationism and learn from the rest of the nursing world

                                                                                Invest massively in education to restructure the way we teach and use the nursing process

                                                                                Invest massively in education to restructure our nursing documentation

                                                                                Ensure appropriate nursing content in EHRs

                                                                                Copy the Canadians

                                                                                Objectives of C-HOBIC project

                                                                                Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                practiceDevelop consistent methodology that will contribute

                                                                                to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                College London) said at a recent conferencehellip

                                                                                ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                • Slide 2
                                                                                • What are ldquonursing metricsrdquo
                                                                                • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                • Google contdhellip
                                                                                • A new word for an old chestnut measuring the quality of nursing care
                                                                                • Enter Darzihellip
                                                                                • Slide 8
                                                                                • Slide 9
                                                                                • Indicators most commonly currently used elsewhere
                                                                                • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                • Issues for us
                                                                                • Q2 How will we get the data
                                                                                • Slide 16
                                                                                • Slide 17
                                                                                • An alternative approach retrospective analysis of electronic patient records
                                                                                • Where will you find details of patient falls
                                                                                • Nursing documentation should include
                                                                                • Retrospective analysis of electronic patient records
                                                                                • But this can only happen ifhellip
                                                                                • Slide 23
                                                                                • Nursing documentation
                                                                                • What are nurses in other countries doing
                                                                                • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                • Belgium Nursing Minimum Data Set
                                                                                • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                • Objectives of C-HOBIC project
                                                                                • USA Partnership of three organisations
                                                                                • American Nurses Association (ANA)
                                                                                • NDNQI (National Database of Nursing Quality Indicators)
                                                                                • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                • Veterans AdministrationVANOD
                                                                                • Northern Nurses Federation
                                                                                • England (Department of Health)
                                                                                • Slide 37
                                                                                • Scotland (NHS Scotland)
                                                                                • Slide 39
                                                                                • UK RCN
                                                                                • Slide 41
                                                                                • Slide 42
                                                                                • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                • If you search really hardhelliphellip
                                                                                • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                • So what do we have to do
                                                                                • Slide 47
                                                                                • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                  UK RCN

                                                                                  Location Home Keyword searchSearch resultsYour search for policy nursing metrics in title

                                                                                  description and keywords returned 0 results

                                                                                  RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                                  RCN e-Health Programme Policy Statement

                                                                                  Nursing content of electronic patient client records

                                                                                  Published June 2008 Review date June 2009

                                                                                  If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                                  statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                                  measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                                  Published 08 May 2009

                                                                                  Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                                  Format PDF

                                                                                  Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                                  The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                                  summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                                  1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                                  involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                                  1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                                  In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                                  A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                                  The RCN is currently moving towards establishing a quality and standards unit

                                                                                  So what do we have to do

                                                                                  Abandon our isolationism and learn from the rest of the nursing world

                                                                                  Invest massively in education to restructure the way we teach and use the nursing process

                                                                                  Invest massively in education to restructure our nursing documentation

                                                                                  Ensure appropriate nursing content in EHRs

                                                                                  Copy the Canadians

                                                                                  Objectives of C-HOBIC project

                                                                                  Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                  Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                  practiceDevelop consistent methodology that will contribute

                                                                                  to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                  patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                  As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                  College London) said at a recent conferencehellip

                                                                                  ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                  • Slide 2
                                                                                  • What are ldquonursing metricsrdquo
                                                                                  • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                  • Google contdhellip
                                                                                  • A new word for an old chestnut measuring the quality of nursing care
                                                                                  • Enter Darzihellip
                                                                                  • Slide 8
                                                                                  • Slide 9
                                                                                  • Indicators most commonly currently used elsewhere
                                                                                  • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                  • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                  • Issues for us
                                                                                  • Q2 How will we get the data
                                                                                  • Slide 16
                                                                                  • Slide 17
                                                                                  • An alternative approach retrospective analysis of electronic patient records
                                                                                  • Where will you find details of patient falls
                                                                                  • Nursing documentation should include
                                                                                  • Retrospective analysis of electronic patient records
                                                                                  • But this can only happen ifhellip
                                                                                  • Slide 23
                                                                                  • Nursing documentation
                                                                                  • What are nurses in other countries doing
                                                                                  • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                  • Belgium Nursing Minimum Data Set
                                                                                  • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                  • Objectives of C-HOBIC project
                                                                                  • USA Partnership of three organisations
                                                                                  • American Nurses Association (ANA)
                                                                                  • NDNQI (National Database of Nursing Quality Indicators)
                                                                                  • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                  • Veterans AdministrationVANOD
                                                                                  • Northern Nurses Federation
                                                                                  • England (Department of Health)
                                                                                  • Slide 37
                                                                                  • Scotland (NHS Scotland)
                                                                                  • Slide 39
                                                                                  • UK RCN
                                                                                  • Slide 41
                                                                                  • Slide 42
                                                                                  • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                  • If you search really hardhelliphellip
                                                                                  • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                  • So what do we have to do
                                                                                  • Slide 47
                                                                                  • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                    RCN eHealth Policy documents launchedLocation NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008

                                                                                    RCN e-Health Programme Policy Statement

                                                                                    Nursing content of electronic patient client records

                                                                                    Published June 2008 Review date June 2009

                                                                                    If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                                    statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                                    measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                                    Published 08 May 2009

                                                                                    Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                                    Format PDF

                                                                                    Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                                    The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                                    summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                                    1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                                    involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                                    1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                                    In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                                    A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                                    The RCN is currently moving towards establishing a quality and standards unit

                                                                                    So what do we have to do

                                                                                    Abandon our isolationism and learn from the rest of the nursing world

                                                                                    Invest massively in education to restructure the way we teach and use the nursing process

                                                                                    Invest massively in education to restructure our nursing documentation

                                                                                    Ensure appropriate nursing content in EHRs

                                                                                    Copy the Canadians

                                                                                    Objectives of C-HOBIC project

                                                                                    Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                    Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                    practiceDevelop consistent methodology that will contribute

                                                                                    to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                    patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                    As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                    College London) said at a recent conferencehellip

                                                                                    ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                    • Slide 2
                                                                                    • What are ldquonursing metricsrdquo
                                                                                    • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                    • Google contdhellip
                                                                                    • A new word for an old chestnut measuring the quality of nursing care
                                                                                    • Enter Darzihellip
                                                                                    • Slide 8
                                                                                    • Slide 9
                                                                                    • Indicators most commonly currently used elsewhere
                                                                                    • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                    • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                    • Issues for us
                                                                                    • Q2 How will we get the data
                                                                                    • Slide 16
                                                                                    • Slide 17
                                                                                    • An alternative approach retrospective analysis of electronic patient records
                                                                                    • Where will you find details of patient falls
                                                                                    • Nursing documentation should include
                                                                                    • Retrospective analysis of electronic patient records
                                                                                    • But this can only happen ifhellip
                                                                                    • Slide 23
                                                                                    • Nursing documentation
                                                                                    • What are nurses in other countries doing
                                                                                    • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                    • Belgium Nursing Minimum Data Set
                                                                                    • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                    • Objectives of C-HOBIC project
                                                                                    • USA Partnership of three organisations
                                                                                    • American Nurses Association (ANA)
                                                                                    • NDNQI (National Database of Nursing Quality Indicators)
                                                                                    • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                    • Veterans AdministrationVANOD
                                                                                    • Northern Nurses Federation
                                                                                    • England (Department of Health)
                                                                                    • Slide 37
                                                                                    • Scotland (NHS Scotland)
                                                                                    • Slide 39
                                                                                    • UK RCN
                                                                                    • Slide 41
                                                                                    • Slide 42
                                                                                    • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                    • If you search really hardhelliphellip
                                                                                    • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                    • So what do we have to do
                                                                                    • Slide 47
                                                                                    • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                      If you search really hardhelliphellipSearch resultsYour search for measuring quality returned 2 results You are on page 1 of 1 Measuring for quality in health and social care An RCN position

                                                                                      statementFormat PDFThis information sets out the RCNrsquos position in relation to quality and its

                                                                                      measurement and outlines the RCNrsquos input on this issue Designed to be of value to those for whom quality and its measurement is integral to their day-to-day work it will also assist the wider health and social community to understand the contribution that nursing makes in this arena

                                                                                      Published 08 May 2009

                                                                                      Standards for assessing measuring and monitoring vital signs in infants children and young people

                                                                                      Format PDF

                                                                                      Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                                      The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                                      summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                                      1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                                      involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                                      1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                                      In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                                      A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                                      The RCN is currently moving towards establishing a quality and standards unit

                                                                                      So what do we have to do

                                                                                      Abandon our isolationism and learn from the rest of the nursing world

                                                                                      Invest massively in education to restructure the way we teach and use the nursing process

                                                                                      Invest massively in education to restructure our nursing documentation

                                                                                      Ensure appropriate nursing content in EHRs

                                                                                      Copy the Canadians

                                                                                      Objectives of C-HOBIC project

                                                                                      Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                      Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                      practiceDevelop consistent methodology that will contribute

                                                                                      to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                      patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                      As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                      College London) said at a recent conferencehellip

                                                                                      ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                      • Slide 2
                                                                                      • What are ldquonursing metricsrdquo
                                                                                      • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                      • Google contdhellip
                                                                                      • A new word for an old chestnut measuring the quality of nursing care
                                                                                      • Enter Darzihellip
                                                                                      • Slide 8
                                                                                      • Slide 9
                                                                                      • Indicators most commonly currently used elsewhere
                                                                                      • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                      • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                      • Issues for us
                                                                                      • Q2 How will we get the data
                                                                                      • Slide 16
                                                                                      • Slide 17
                                                                                      • An alternative approach retrospective analysis of electronic patient records
                                                                                      • Where will you find details of patient falls
                                                                                      • Nursing documentation should include
                                                                                      • Retrospective analysis of electronic patient records
                                                                                      • But this can only happen ifhellip
                                                                                      • Slide 23
                                                                                      • Nursing documentation
                                                                                      • What are nurses in other countries doing
                                                                                      • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                      • Belgium Nursing Minimum Data Set
                                                                                      • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                      • Objectives of C-HOBIC project
                                                                                      • USA Partnership of three organisations
                                                                                      • American Nurses Association (ANA)
                                                                                      • NDNQI (National Database of Nursing Quality Indicators)
                                                                                      • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                      • Veterans AdministrationVANOD
                                                                                      • Northern Nurses Federation
                                                                                      • England (Department of Health)
                                                                                      • Slide 37
                                                                                      • Scotland (NHS Scotland)
                                                                                      • Slide 39
                                                                                      • UK RCN
                                                                                      • Slide 41
                                                                                      • Slide 42
                                                                                      • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                      • If you search really hardhelliphellip
                                                                                      • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                      • So what do we have to do
                                                                                      • Slide 47
                                                                                      • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                        Measuring for quality in health and social care An RCN position statement Publication no 003 535

                                                                                        The RCNrsquos role and contribution in relation to measurement of quality The RCN has a major role in role to play in relation to quality and standards The main priorities identified by the RCN for indicator and metrics development are

                                                                                        summarised below 1048766 indicators for high riskhigh cost topics particularly pressure ulcers failure to rescue further work on falls and other front runners identified by Griffith et al(2008)

                                                                                        1048766 indicators for essence of care 1048766 patient reported outcomes such as patient experience and perception of patient

                                                                                        involvement which will provide fruitful measures for providing feedback on person-centred care

                                                                                        1048766 indicators for systems of care (for example continuity of care teamwork and also staffing levels) with links to patient satisfaction

                                                                                        In relation to measuring quality the RCN has three key purposes 1048766 engaging and informing members profession and public 1048766 representing nursing 1048766 developing the evidence base

                                                                                        A response to the DH (England) proposals on metrics has been submitted by the RCN setting out its position in relation to the contribution of nursing and its principles around quality and measurement

                                                                                        The RCN is currently moving towards establishing a quality and standards unit

                                                                                        So what do we have to do

                                                                                        Abandon our isolationism and learn from the rest of the nursing world

                                                                                        Invest massively in education to restructure the way we teach and use the nursing process

                                                                                        Invest massively in education to restructure our nursing documentation

                                                                                        Ensure appropriate nursing content in EHRs

                                                                                        Copy the Canadians

                                                                                        Objectives of C-HOBIC project

                                                                                        Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                        Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                        practiceDevelop consistent methodology that will contribute

                                                                                        to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                        patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                        As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                        College London) said at a recent conferencehellip

                                                                                        ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                        • Slide 2
                                                                                        • What are ldquonursing metricsrdquo
                                                                                        • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                        • Google contdhellip
                                                                                        • A new word for an old chestnut measuring the quality of nursing care
                                                                                        • Enter Darzihellip
                                                                                        • Slide 8
                                                                                        • Slide 9
                                                                                        • Indicators most commonly currently used elsewhere
                                                                                        • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                        • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                        • Issues for us
                                                                                        • Q2 How will we get the data
                                                                                        • Slide 16
                                                                                        • Slide 17
                                                                                        • An alternative approach retrospective analysis of electronic patient records
                                                                                        • Where will you find details of patient falls
                                                                                        • Nursing documentation should include
                                                                                        • Retrospective analysis of electronic patient records
                                                                                        • But this can only happen ifhellip
                                                                                        • Slide 23
                                                                                        • Nursing documentation
                                                                                        • What are nurses in other countries doing
                                                                                        • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                        • Belgium Nursing Minimum Data Set
                                                                                        • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                        • Objectives of C-HOBIC project
                                                                                        • USA Partnership of three organisations
                                                                                        • American Nurses Association (ANA)
                                                                                        • NDNQI (National Database of Nursing Quality Indicators)
                                                                                        • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                        • Veterans AdministrationVANOD
                                                                                        • Northern Nurses Federation
                                                                                        • England (Department of Health)
                                                                                        • Slide 37
                                                                                        • Scotland (NHS Scotland)
                                                                                        • Slide 39
                                                                                        • UK RCN
                                                                                        • Slide 41
                                                                                        • Slide 42
                                                                                        • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                        • If you search really hardhelliphellip
                                                                                        • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                        • So what do we have to do
                                                                                        • Slide 47
                                                                                        • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                          So what do we have to do

                                                                                          Abandon our isolationism and learn from the rest of the nursing world

                                                                                          Invest massively in education to restructure the way we teach and use the nursing process

                                                                                          Invest massively in education to restructure our nursing documentation

                                                                                          Ensure appropriate nursing content in EHRs

                                                                                          Copy the Canadians

                                                                                          Objectives of C-HOBIC project

                                                                                          Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                          Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                          practiceDevelop consistent methodology that will contribute

                                                                                          to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                          patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                          As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                          College London) said at a recent conferencehellip

                                                                                          ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                          • Slide 2
                                                                                          • What are ldquonursing metricsrdquo
                                                                                          • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                          • Google contdhellip
                                                                                          • A new word for an old chestnut measuring the quality of nursing care
                                                                                          • Enter Darzihellip
                                                                                          • Slide 8
                                                                                          • Slide 9
                                                                                          • Indicators most commonly currently used elsewhere
                                                                                          • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                          • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                          • Issues for us
                                                                                          • Q2 How will we get the data
                                                                                          • Slide 16
                                                                                          • Slide 17
                                                                                          • An alternative approach retrospective analysis of electronic patient records
                                                                                          • Where will you find details of patient falls
                                                                                          • Nursing documentation should include
                                                                                          • Retrospective analysis of electronic patient records
                                                                                          • But this can only happen ifhellip
                                                                                          • Slide 23
                                                                                          • Nursing documentation
                                                                                          • What are nurses in other countries doing
                                                                                          • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                          • Belgium Nursing Minimum Data Set
                                                                                          • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                          • Objectives of C-HOBIC project
                                                                                          • USA Partnership of three organisations
                                                                                          • American Nurses Association (ANA)
                                                                                          • NDNQI (National Database of Nursing Quality Indicators)
                                                                                          • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                          • Veterans AdministrationVANOD
                                                                                          • Northern Nurses Federation
                                                                                          • England (Department of Health)
                                                                                          • Slide 37
                                                                                          • Scotland (NHS Scotland)
                                                                                          • Slide 39
                                                                                          • UK RCN
                                                                                          • Slide 41
                                                                                          • Slide 42
                                                                                          • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                          • If you search really hardhelliphellip
                                                                                          • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                          • So what do we have to do
                                                                                          • Slide 47
                                                                                          • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                            Objectives of C-HOBIC project

                                                                                            Standardise assessment and documentation of patient outcomes into EHRs by nurses

                                                                                            Foster uptake of EHRs by nursesProvide EHR content that is of use in nursing

                                                                                            practiceDevelop consistent methodology that will contribute

                                                                                            to provincial patient outcomes dataStandardise the language used by C-HOBIC to ICNPCapture and store patient outcomes data related to

                                                                                            patient care across four sectors (acute complex care long term care and home care) of the health system

                                                                                            As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                            College London) said at a recent conferencehellip

                                                                                            ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                            • Slide 2
                                                                                            • What are ldquonursing metricsrdquo
                                                                                            • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                            • Google contdhellip
                                                                                            • A new word for an old chestnut measuring the quality of nursing care
                                                                                            • Enter Darzihellip
                                                                                            • Slide 8
                                                                                            • Slide 9
                                                                                            • Indicators most commonly currently used elsewhere
                                                                                            • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                            • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                            • Issues for us
                                                                                            • Q2 How will we get the data
                                                                                            • Slide 16
                                                                                            • Slide 17
                                                                                            • An alternative approach retrospective analysis of electronic patient records
                                                                                            • Where will you find details of patient falls
                                                                                            • Nursing documentation should include
                                                                                            • Retrospective analysis of electronic patient records
                                                                                            • But this can only happen ifhellip
                                                                                            • Slide 23
                                                                                            • Nursing documentation
                                                                                            • What are nurses in other countries doing
                                                                                            • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                            • Belgium Nursing Minimum Data Set
                                                                                            • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                            • Objectives of C-HOBIC project
                                                                                            • USA Partnership of three organisations
                                                                                            • American Nurses Association (ANA)
                                                                                            • NDNQI (National Database of Nursing Quality Indicators)
                                                                                            • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                            • Veterans AdministrationVANOD
                                                                                            • Northern Nurses Federation
                                                                                            • England (Department of Health)
                                                                                            • Slide 37
                                                                                            • Scotland (NHS Scotland)
                                                                                            • Slide 39
                                                                                            • UK RCN
                                                                                            • Slide 41
                                                                                            • Slide 42
                                                                                            • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                            • If you search really hardhelliphellip
                                                                                            • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                            • So what do we have to do
                                                                                            • Slide 47
                                                                                            • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

                                                                                              As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings

                                                                                              College London) said at a recent conferencehellip

                                                                                              ldquoIf you donrsquot drive the development of metrics for your profession someone else will and they wonrsquot have your insightrdquo

                                                                                              • Slide 2
                                                                                              • What are ldquonursing metricsrdquo
                                                                                              • If you enter ldquodefinition of metricsrdquo into Google you will find
                                                                                              • Google contdhellip
                                                                                              • A new word for an old chestnut measuring the quality of nursing care
                                                                                              • Enter Darzihellip
                                                                                              • Slide 8
                                                                                              • Slide 9
                                                                                              • Indicators most commonly currently used elsewhere
                                                                                              • Front runners in the indicator stakes Safety Effectiveness Compassion
                                                                                              • ldquoFinding the indicators is easy You can search common terms in the box below or click through the tree structurerdquo
                                                                                              • Issues for us
                                                                                              • Q2 How will we get the data
                                                                                              • Slide 16
                                                                                              • Slide 17
                                                                                              • An alternative approach retrospective analysis of electronic patient records
                                                                                              • Where will you find details of patient falls
                                                                                              • Nursing documentation should include
                                                                                              • Retrospective analysis of electronic patient records
                                                                                              • But this can only happen ifhellip
                                                                                              • Slide 23
                                                                                              • Nursing documentation
                                                                                              • What are nurses in other countries doing
                                                                                              • ICN project The International Nursing Minimum Data Set (i-NMDS)
                                                                                              • Belgium Nursing Minimum Data Set
                                                                                              • Canadian Nurses Association C-HOBIC project (Canadian Health Outcomes for Better Information and Care)
                                                                                              • Objectives of C-HOBIC project
                                                                                              • USA Partnership of three organisations
                                                                                              • American Nurses Association (ANA)
                                                                                              • NDNQI (National Database of Nursing Quality Indicators)
                                                                                              • CalNOC (Collaborative Alliance for Nursing Outcomes)
                                                                                              • Veterans AdministrationVANOD
                                                                                              • Northern Nurses Federation
                                                                                              • England (Department of Health)
                                                                                              • Slide 37
                                                                                              • Scotland (NHS Scotland)
                                                                                              • Slide 39
                                                                                              • UK RCN
                                                                                              • Slide 41
                                                                                              • Slide 42
                                                                                              • RCN eHealth Policy documents launched Location NewsEventsCampaignsnews articlesUK-wide Published 28 Jul 2008
                                                                                              • If you search really hardhelliphellip
                                                                                              • Measuring for quality in health and social care An RCN position statement Publication no 003 535
                                                                                              • So what do we have to do
                                                                                              • Slide 47
                                                                                              • As Dr Simon Jones (Senior Research Fellow at National nursing Research Unit Kings College London) said at a recent conferencehellip

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