Npa presntation

Technology Driven Service Delivery- A Kochi City Project

Manoj Abraham IPSCommissioner of Police

Kochi City

2

A Brief History of the World

TECHNOLOGY ABSORPTION IN POLICE

Computer replaced the typewriter, the mobile phones and walky talkies came, but the system did not change

Community Policing

• Under our Janamaitri programme we have Exchange programmes with Universities .

• We entrusted these Universities to study our existing system from a different angle.

• Based on their studies we implemented various changes in our day to day functioning and in our traditional systems.

• All steps were implemented in a private- public partnership mode

Technology Hub

Cyber Cell

Service Delivery Cell-Control Room

Office Management Cell

Service Delivery Cell- Control Room

Kochi City Police Control Room is one of the best and well equipped Control Rooms in the

Country

www.kochicitypolice.org

HIGH-TECH FACILITIES

www.kochicitypolice.org

FLYING SQUADS

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Features of the vehicle

• GPS system installed• Location Updates• City Maps on screen• Pictures sending possible• Two way communication• One to one Communication• SMS facility

www.kochicitypolice.org

Anti Terror Vehicle- Kavatcham

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HIGHWAY PATROL (K-HIGHWAY PATROL (K-26)26)

www.kochicitypolice.org

www.kochicitypolice.org

GPS based ‘Dial 100’ Automated

system Emergency calls (100) are

received through a separate system

Calls transferred to concerned Police Control Room vehicles through the same system.

www.kochicitypolice.org

Detailed map of Kochi City available

Location of Police Control Room vehicles in the monitors installed in Control Room.

Twenty numbers of computers are installed in Control Room

www.kochicitypolice.org

VIDEO WALLThe video wall is a

screen comprising 14 monitors of 40 inches. The video wall is connected with the monitors of Keltron and 8 important junctions can be viewed separately or in full screen.

www.kochicitypolice.org

TRAFFIC/ SECURITY CAMERAS

www.kochicitypolice.org

TRAFFIC/ SECURITY CAMERAS

•Traffic/Security Cameras at all major locations in City. •Security cameras put up by private parties in over 2500 places

•32 dome cameras and 88 Fixed Cameras •22 LCD TV monitors were installed at Police Control Room. •26 speakers for Announcements

www.kochicitypolice.org

Other Facilities

-Data Base of all phone users- ensuring attending calls by name

-Detailed Digital Map of all City – to enable to identify each household

-All the calls and communication recorded for future use

-SMS facility to all citizens in case of Emergency or disasters

www.kochicitypolice.org

Traffic Challans through Blackberry

MCARP System

Traffic and control Room Personnel are supplied with cameras for taking on the spot pictures which can be beamed to Control Room then and there

www.kochicitypolice.org

MCARP -Mobile Crime & Accident Reporting Platform

Date wise Reports

MCARP -Mobile Crime & Accident Reporting PlatformDate wise Incidents Reports

www.kochicitypolice.org

OFFICE MANAGEMENT CELL

Pay Bill of Police personnel prepared at Commissioner office

District Treasury passes the bill and credits the amount to SBI

SBI credit the amount to police personnel’s account

Policemen can draw salary from any ATM counters at any time as required.

www.kochicitypolice.org

SBI Tie Up’s

• We started the loan disbursal system from SBI and Cooperative Banks at very low interest rates

• Money on petty cases and other such Govt money, was also deposited through the banks.

Petty Case Deposit Management

Petty Case Deposit Management

Petty Case Deposit Management

Traffic Fine Receipt

Integrated Office Management System

Internal Office Management Programme

Summons through SMS – Software features

Summons through SMS – Software features

Summons through SMS – Software features

C Forms through Email

Now KTDC has also put up a facility for e- submission of C forms in their website

• The above steps helped us in eliminating such routine duties, so that the saved policeman is used for essential duties of traffic and crime prevention

• The study showed that 38% policeman on any particular day are on duty for purely administrative matters and not anything concerning basic policing.

Benefits of these Systems

The Cyber Cell is primarily responsible for the• Investigation of Cyber crimes

Apr 10, 2023 www.kochicitypolice.org 42

CYBER CRIME ENQUIRY CELL KOCHI CITY

Cyber Cell Responsibilities

PASSPORT VERIFICATION STATUS THROUGH

SMSIN ASSOCIATION WITH

AIRTEL

www.kochicitypolice.org

•Applicant may send SMS• "ENQ B 00012309"  •To Mobile number / Short Code

www.kochicitypolice.org

SMS MESSAGE

REPLY

•Applicant Name : xxxxxx xxxxx,

Current Status: Under Enquiry /

Report Received / Despatched.

•Thank you for using this

facility.

www.kochicitypolice.org

www.kochicitypolice.org

* Traffic Complaints over SMS

* Crime Stopper Messages over SMS

www.kochicitypolice.org

Home Page of Kochi City Portal

Register and Track Complaint

Crime Prevention Tips

A Cyber Cafe Accounting & Security Management Initiative by

ideacts | innovations

TM

• CLINCK Cyber Cafe Manager is a Free of Cost application which helps Cafes in better Management and Accounting.

• It also comes with features which help Cafes in storing Customer Data as required by Law Enforcement Agencies.

• CLINCK Cyber Cafe Manager has an All India Single Login and Customer have to register only once in any Cafe.

About

Login credentials are displayed only

for the first time.

Login Screen

This form is used to add a new

customer to the cafes database.

The Temporary ID is allotted to access the

registration form of this customer on the CLINCK

Cyber Cafe Client.

Customer Tab

On clicking “Finish” the customer is added to the

cafes database

Customer Tab

After login, Member

details are visible in

this section

Member Login

Patrolling Social Networking Sites

• Orkut

• Facebook

• Twitter

Conclusion

• You have to absorb Technology into your basic policing system and this requires a change in the Existing Policing System so as to enjoy the fruits of technology and to be in tune with the High Tech world of Today

Winners of International Chief’s of Police( IACP) Award for 2009

-International Rotary Award for Excellence in Community Service-PRIDE Award for Innovative Steps in Policing-… and a host of State and local awards

Hope It was a practical class for all of u

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