Novex Delivery Solutions Carrie Bancroft, Paul Diegel, Rhiannon Johnson.
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Novex Delivery Solutions
Carrie Carrie Bancroft, Paul Bancroft, Paul Diegel, Diegel, Rhiannon Rhiannon JohnsonJohnson
Who is Novex?
Largest same-day Largest same-day courier in Metro courier in Metro VancouverVancouver
Triple bottom Triple bottom line: People, line: People, Planet, ProfitPlanet, Profit
125 people, >100 125 people, >100 vehicles, >2,000 vehicles, >2,000 deliveries / daydeliveries / day
Sustainable Practices
•Fleet of Fleet of hybrids, natural hybrids, natural gas, biodieselgas, biodiesel•88 tonnes of 88 tonnes of COCO22 / yr / yr•Greening the Greening the officeoffice
•Reduced Reduced energyenergy•Reduced Reduced paperpaper
BGI ALP Project Novex expanding by acquisitionNovex expanding by acquisition Novex goals:Novex goals:
To receive a recommendation for a To receive a recommendation for a method to evaluate the sustainability of method to evaluate the sustainability of acquireesacquirees
To receive a strategy for developing a To receive a strategy for developing a culture and practices in the acquirees culture and practices in the acquirees that is consistent with the Novex that is consistent with the Novex business modelbusiness model
Goal: Sustainable culture based on Sustainable culture based on
individual engagementindividual engagement
Employeeunderstanding of
sustainability
Employee enthusiasmfor sustainability
Sustainablepractices education
Learning byobserving
Learning bydoing
Learning bypresentation
Previousexperience
Rewardstructure
ValuesA model of personal
sustainabilityengagement
Evaluation
BusinessPractices
Managementcommittment
Creating a sense ofpurpose and
accomplishment
Training
Phase 1 – Evaluation & Training
What is What is important to the important to the newbies?newbies?What do they What do they know about know about sustainability?sustainability?
SurveySurveyDot votingDot votingDiscussionDiscussion
Phase 1 – Evaluation & Training
What is What is sustainability?sustainability?
Why Why sustainability?sustainability?
Management Management commitment!commitment!
Best Novex Best Novex practicespractices
Natural Step Natural Step principlesprinciples
What What matters to matters to the the employees?employees?
Management Management participationparticipation
Phase 2 – Sustainable Practices
Desire to Desire to implemenimplement t sustainabsustainabilityility
SustainabSustainability ility actionaction
EvaluatiEvaluation and on and trainingtraining
Community goodwillCommunity goodwillReduced Reduced business business footprintfootprint
ProfitsProfitsPersonal Personal satisfactiosatisfaction & n & rewardsrewards
Phase 1Phase 1 Phase 2Phase 2
Recommendations
•Contractor engagementContractor engagement•Employee engagement at all Employee engagement at all levelslevels•Assessment of new Assessment of new employees:employees:•Training for new employeesTraining for new employees•Create a system with Create a system with feedback & rewards for feedback & rewards for continuous improvementcontinuous improvement
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