Need Help?

Need Help?Contact the OIT HelpDesk:(865) 974-9900 or http://help.utk.edu

OIT’s Website• Password Changes• Technology Training

• IT Academy http://oit.utk.edu/training/online-training/academy

• Computer Lab Information• Computer Security Information• Technology Help• “Are You New” Help Pages

http://oit.utk.edu

Wireless Connectivity

WIFI

Gone Phishing!

• “Attention Web-Mail User…your account will be deactivated…”

• “Click on the link below…login with username and password”

OIT will NEVER ask you to email your name, password, or SSN!

http://security.tennessee.edu

P2P Networks: Closed

Are You New?The Life Preserver

Student Computer Support

• Drop-off service for in-depth troubleshooting and repair• Reloading an Operating System• Removing viruses and spyware• and much more…

• Quick-help services such as:• Accessing UT's wireless network• Installing and removing software• and much more...

At The Commons in Hodges Library

The Commons

Student Computer Support The Studio

The HelpDesk

Computer Labs

The Commons

NetID Uses• Email• Computer labs• Online@UT

• MyUTK• Wireless• VolPrint

Volmail: UT Email

Powered by

Volmail is UT’s official form of electronic communicationYour email address is netid@utk.edu

Look for People Finder at the top of any UT or OIT page

UT’s Online Directory

MyUTKTake care of all your UTK activities from one central location

http://myutk.utk.edu

Online@UT [Blackboard]

• Send Email• Announcements• Syllabus• Course Materials

(Lecture Notes, etc.)

http://online.utk.edu

Staffed Computer Labs• Commons in

Hodges Library• Art & Architecture• Humanities• Perkins• Presidential Court

Free Technology Workshops

• Latest Microsoft Office• Graphics• Web page development• Research• Statistical

http://oit.utk.edu/training

Stay Connected with OITFollow us on Twitter for real-time

status updates on tech services

@UT_OIT

Four Ways to Get Help

http://oit.utk.edu

OIT Website

http://commons.utk.edu

The Commons

http://oit.utk.edu/help/areyounew

Are You New? The Life Preserver

The HelpDesk

(865) 974-9900http://help.utk.edu

Questions?