Navigating Technology – Part 1 – State of IT Implementation

Post on 22-Nov-2014

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Today, the importance of information technology to organization’s viability and future prospect cannot be overstated. For customer facing endeavors, technology may already be the primary interface, not only in B2C but also in B2B. For middle- and back-office, technology is at the heart of operational efficiency. IT failures are clearly visible, just look at the fiasco with the recent rollout of Healthcare.gov. In Part 1 of this short presentation, we explore the reasons behind the challenges of implementing technology and we conclude with six major root causes of technology failure. In another presentation, Part 2 will present a simple framework on technology implementation.

Transcript

State of IT ImplementationNAVIGATING TECHNOLOGY – PART 1

Strategic Business Execution Framework

PROPRIETARY AND CONFIDENTIAL

Core Disciplines

Important Competencies

Execution Excellence

Integrating Processes

Value, Behavior, Attitude

Where in SBE does Navigating Technology fit?

Follow-through Integrity Teamwork Resiliency …

Value, Behavior, Attitude

Important Competencies

Integrating Processes

Core Disciplines

Program Management Project Management PMO Process Improvement …

Navigating Technology Decision Making Problem Solving Managerial Courage…

Governance Change Management Knowledge Management Issue and Risk Management …

PROPRIETARY AND CONFIDENTIAL

Navigating Technology

32% of IT projects are considered successful.

• 25% were considered failures

• 44% were considered to be challenged

Success rate was 25% a decade ago – little improvement.

What is the State of IT Implementation?

PROPRIETARY AND CONFIDENTIAL

Navigating Technology

oTechnology◦ Rapid Change◦ Resource Scarcity◦ Cost◦ But technology is often a modest component of the overall challenge

oBusiness processes and its evolution

oPeople factor

What are the Challenges of IT Implementation?

PROPRIETARY AND CONFIDENTIAL

Proprietary And Confidential

Navigating Technology

What are the main causes for IT implementation failure?

Proprietary And Confidential 7

Contact Information

o Email: advisor@pmoadvisory.com

o Phone: 201.688.0680

o Web: www.pmoadvisory.com

Management Consulting with A Social Conscience

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