National League of Cities - Social Media and Municipalities

The Power of People Like

You

Meet James

I work for the government because:

“I love to communicate the truth to the

community.”

Videographer / Station Manager City of East Point, GA

James had a challenge…

Is James like you?• Like you, he wants to

communicate better with citizens• Like you, he wants to

use social media as a valuable tool• Like you, he is

not exactly sure where to begin

What is ? Tools:• Blogs

• Forums

• Groups

• Datasets

• Video / Photo Sharing

Value:• Learn and share with peers

• Get questions answered quickly

• Solve problems faster

• Find and contribute best practices

~38,000 Members• Federal, state and local employees• Contractors, non-profits, academia• International (Canada, UK, Australia, etc.)

Online community of government colleagues

that help each other to do their jobs better.

What is ?

People Like

You

How do People Like

Youhelp James?

Pssstt…. People Like

Youget help, too!

How Do People Like You Help James?

Management Analyst – City of Danville, VA

How Do People Like You Help James?Founder, Canton (NY) Ambassadors, Grantham, NH

How Do People Like You Help James?

Project Manager, Planning/Public Involvement, Michael Baker, Inc.

How Do People Like You Help James?

Investigator, San Francisco City Attorney’s Office and Gov 2.0 Radio Co-Founder

<< James added Adriel as a friend on >>

How Do People Like You Help James?

Management Analyst, Government of Guam

You have far-reaching impact

How Do People Like You Help James?

Health Educator, Multnomah County (OR) Health Department

You don’t have to be an “expert”

How Do People Like You Help James?

James took Heather’s advice

How else could James get help?

http://www.govloop.com/group/socialmediaforgovernment

http://www.govloop.com/group/munigov

Groups

How else could James get help?http://www.govloop.com/forum/topics/smart-crowds-dumb-committees

Blogs

http://www.govloop.com/profiles/blogs/cashing-in-citizen-points

How else could James get help?

http://www.govloop.com/forum/topics/what-do-you-do-when-someone

http://www.govloop.com/forum/topics/smart-crowds-dumb-committees

Forums

How else could James get help?

Friends

What is the moral of this story?

People Like

YouAre Powerful!

How did James respond?

(I second that emotion…)

Here to Help You

Andrew KrzmarzickCommunity Manager

Andrew@GovLoop.com@KrazyKriz202-352-1806