Mobile Marketing for Retail Stores and Shops
Post on 11-Apr-2017
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FIRST SCREEN
In 1929, we were introduced to the “First Screen”Still today, Television advertising is a tremendously effective way to market
Second Screen
•In 1992 the world was introduced to the “browser” featuring 26 live web pages.
•Second Screen was born.•This has been the fastest growing and in most cases,
most cost effective form of marketing for businesses ... until now ...
Third Screen
2008 saw the evolution of the “Third Screen”Immediately, 87% of American homes had at least one mobile web
capable device in them including:oMobile phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc
With a new screen brings new ways to
market
Always on, always availableMobile provides a means for brands to
engage their consumers! Which not only builds brand equity but also refreshes their
relationship with their customers.
•SMS Text Message Marketing
•Mobile Applications•Mobile Gaming•Mobile Web Sites•Bluetooth Proximity and
Wifi
Mobile MarketingTechniques
•Mobile Search•Location Based Services•QR/2D Barcodes•3D/Augmented Reality•Mobile Video
Mobile Marketing is for your 20 percenters
(the 20% of your customers that spend 80% of the money)Mobile is an OPT IN ONLY channel
Subscriber based opt in database marketingBest practices provided by mobile marketing association
SMS is the workhorse of
mobile marketing
Text Message Marketing Methods
•Text to Vote•Text to Win•Text to Screen•Mobile Alerts•Reminders
•URL/Link Delivery•Application Download•Mobile Coupons•Mobile Donation•Mobile Business Cards
QR CodesEvery business has the ability to use a QR Code in some fashion
QR Codes can send customer to:•Mobile landing page•Video•Your social media sites•Map to your business•Exclusive coupons, discounts, or
giveaways•Customer feedback form or
Is your business mobile friendly?
•Can your consumers connect with you anytime anywhere?•By 2013, more people will access the internet via a mobile
device than through a PC (Forrester Research)•Today 1 in 7 Google searches originate from a mobile
device oGoogle estimates 1 in 4 searches will
originate from a mobile device in 2012•43% of Americans own a smart phone
o(82.5 million users)
Currently Less than 10% of web sites are mobile friendly
If you have a Web site, you’re already in the mobile world — and the chances are you’re making a terrible impression on your audience.
Traditional web sites have WAY TOO MUCH content!Smart Phones have different browsers and screen sizes
Mobile users need quick answers and bite-sized content in easy-to-digest formats (e.g. video/audio vs. text)
First Develop a Mobile Strategy
•What do your customers or potential customers need from you when mobile?
•B2B Mobile differs from B2C Mobile because it is driven by efficiency rather than entertainment
•You must strive to make their work related activities BETTER, FASTER & EASIER.
Once you have created a plan to take your web site mobile, you must decide:To create a simple mobile version of your site in HTML
ORGet more advanced and create a mobile web app using advanced
languages like HTML5 or JQuery
Decision time
Either way, you MUST include browser detection and redirect as part of your mobile web strategy.
That means that when a user visits your MAIN WEB SITE with a mobile device, they will automatically be redirected to a mobile friendly web
experience.
•H&M Clothing’s mobile campaign includes SMS coupons, mobile banner ads placed on major carrier portals and mobile websites with click through slideshows and animated GIF images of the latest garments
Case Study
•H&M launched its first mobile banner campaign in 2006 and continues to use the mobile channel
•Goals:oIllustrate and promote latest seasons collection of apparel and drive membership in
the H&M Club (Customer loyalty program)•Banner ads redirect consumers to mobile website•Consumers sign up by opting in on the site to get SMS alerts and mobile coupons with
special offers driving them into brick and mortar retail locationsoExamples:
§An SMS might read "Show this coupon in store to get 20 percent off your purchase." These offers are available only for a limited time, usually for 3 or 4 hours after the consumer receives the message.§Competitions to win gift cards
Case Study
•Purpose:oEnhance the campaign’s viral effect by encouraging consumers to share
H&M links with friends and family•Mobile technology enables publishers, carriers and advertisers to deploy
personalized display or text ad campaigns across multiple mobile channels with more than 15 different demographic targeting variables
oTargeting variables include gender, city, ZIP code, birthday/age, consumer group, subscription type, subscriber status, phone type, MMS-activated handsets, and more
•"Mobile is a great complement to other media and we're able to achieve a high level of engagement around our brand,"
Case Study
•ResultoWithin 48 hours, for example, 78% of the
addressed members reacted to the sent push-SMS. More than 100 customers were queuing in front of the store before opening. Two hours after the shop opened, all 2,000 T-Shirts had been given away.
Case Study
•Adidas wanted to build a consumer-centric program
•Objective:oProvide visitors and fans to NBA All-Star
Weekend with information and content around events, activities and other exclusive promotions for the weekend up to and including the game
Case Study
•CampaignoConsumers opted-in to the program by texting
VEGAS to Adidas’ short code. They then received an opt-in message, after which they were sent a link to the mobile website. oOnce opted in to the service, consumers were also
notified that they could receive dynamically generated event information ‘on demand’ by texting the key word ‘ORIGINALS’
Case Study
•The campaign provided a schedule of events in Las Vegas online using WAP, on-demand via SMS, and SMS alerts featuring highlights sent throughout the week
•Adidas also offered free content downloads including a ring-tone for each of the 30 teams and promotional videos of the All-Star weekend itself.
Case Study
•Purpose:oFrom a branding perspective, create
a ‘gratitude effect’ by associating the Adidas brand with useful tools for consumers.
Case Study
•ResultsoAlerts resulted in a swarm of people
outside the Las Vegas Adidas performance store within 30 minutes of the message being sentoSales at the Adidas performance store
increased 20x during the event.
Case Study
MobileAdvertisingSystem.com
The future of marketing is here today!
Is your business mobile ready?
http://mobileadvertisingsystem.com
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