Mental Health Physician Clinic Training on the Integrated Behavioral Health Services Regulations.

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Mental Health Physician Clinic

ldquoTraining on theIntegrated Behavioral Health

Services Regulationsrdquo

Resources

Resources

bullDHSSBH WebsitebullhttphealthhssstateakusdbhbullTraining Materials bullDocuments amp PublicationsbullFormsbullFAQrsquosbullRegulations bullLinks

Regulations Clarification Process1 Procedure for Providers to inquire about

meaning or applicability of BH Services Regulations

2 Mechanism for DHSSBH to explain (FAQ) or interpret (Clarification) BH Services Regulations

3 Method for compiling information leading to updates in Manual and potential revisions of BH Services Regulations

Regulations Clarification Cont

Procedure1 Provider completes amp submits Form2 DHSSBH staff researches question amp

develops recommended response3 DHSSBH Executive Team reviews edits

and approves response 4 DHSSBH staff posts response as FAQ on

website and informs Provider OR5 Publishes response as Clarification in

Billing Manual and informs ALL Providers

MHPC Requirements

Definition 7AAC 160990(b)(95)

ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

Qualified Professional Licensing Regulation

Licensed Psychologist 7AAC 110550

Licensed Psychological Associate AS 0886

Licensed Clinical Social Worker AS 0895

Licensed Physician Assistant 7AAC 110455

Licensed Advanced Nurse Practitioner

7AAC 110100

Licensed Psychiatric Nursing Clinical Specialist

AS 0868

Licensed Marital amp Family Therapist

AS 0863

Licensed Professional Counselor AS 0829

MHPC Requirements 7 AAC 135030

1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

written agreement with a MHPC or other member of the MHPC staff

6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

a could not otherwise be provided orb is provided at a location clinically more appropriate than

MHPC c reason that service was provided in alternate location or

via telemedicine is clearly documented in recipients clinical record

MHPC Requirements 7 AAC 135030

1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

2 Direct supervision meansA Psychiatrist on premises to deliver medical services

at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

and clinically appropriateF Assume professional responsibility for services

provided

MHPC Services

Clinic Service Limits amp Requirements

A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

providers qualifications to provide neuropsychological testing and evaluation services)

5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

day

Payment

If a physician provides clinic services in a MHPC the physician may submit a claim for payment

A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

Mental Health Intake Assessment

A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

See 7 AAC 135130 for more information on documentation

Integrated Mental Health and Substance Use Intake Assessment

1 Documented in accordance with 7 AAC 135130 (Clinical Record)

2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

active treatment as necessaryb Updated as new information becomes available

3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

Psychiatric Assessments

ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

Psychiatric Assessments Cont

Both types of Psychiatric Assessments must include

bull a review of medical amp psychiatric history or presenting problem

bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

including functional impairmentsbull treatment recommendations

Psychological Testing and Evaluation

ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

Psychological testing and evaluation includes

bull the assessment of functional capabilities

bull the administration of standardized psychological tests

bull the interpretation of findings

Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

To qualify for payment a provider must monitor a recipient for the purposes of

1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

recipients need and3 monitoring the recipients response to medication

includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

Psychotherapy

ldquoThe department will pay a MHPC for one or more

of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

Psychotherapy ClarificationBiofeedback or relaxation therapy may be

provided as an element of insight-oriented and interactive individual psychotherapy if

1 prescribed by a psychiatrist (if provided in MHPC)

2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

a chronic pain syndromeb panic disordersc phobias

Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

short-term crisisrdquo

A MHPC is NOT required to use Dept form to document short-term crisis intervention

A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

The facilitating provider is not required to document a clinical problem or treatment goal in the note

Screening amp Brief Intervention

ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

Screening amp Brief Intervention (conrsquot)

Brief intervention is motivational discussion focused on

raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

Screening amp Brief Intervention (conrsquot)

MHPC must refer to appropriate program that will meet recipientrsquos needs if

1 Screening reveals severe risk of substance use

2 Recipient is already substance use dependent

3 Recipient already received SBIRT and was unresponsive

MHPC must document SBIRT in progress note

SBIRT does not require assessment or Tx Plan

Documentation Requirements

Clinical Record RequirementsThe clinical record must include

bullAn assessmentbullA behavioral health treatment plan that

meets the requirements of 7AAC 135120bullA progress note for each day the service is

provided signed by the individual providerbullMust reflect all changes made to the

recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

Treatment Plan

bull Documented in accordance with 7 AAC 135130 (clinical record)

bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

representative (18 and older)bull Based upon the input of a Treatment Team if the

recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

MHPC and by the recipient or the recipientrsquos parent or legal representative

bull Reviewed every 90-135 days to determine need for continued care

Treatment Plan Documentation

bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

to the findings of the assessmentbullThe services and interventions that will be

rendered to address the goalsbullThe name signature and credentials of

the psychiatrist operating MHPCbullThe signature of the recipient or the

recipientrsquos parent or legal representative

Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

recipient under 18 must include

bull The recipientbull The recipientrsquos family members including parents guardians

and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

A behavioral health treatment team for a recipient under 18 may include

bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

bull Representative(s) from the recipients educational system

Treatment Team Cont

All members of treatment team shall attend meetings of the team in

person or by telephone and be involved in team decisions unless the clinical record documents that

1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

3 weather illness or other circumstances beyond the members control prohibits that member from participating

Progress Notes

7AAC 135130(8) Requires

bull Documented progress note for each service each day service is provided

bull Date service was providedbull Duration of the service expressed in service units

or clock time bull Description of the active treatment provided

(interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

treatment goalsbull Name signature and credentials of the individual

who rendered the service

Medicaid Billing

Medicaid is Payer of Last Resort

bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

Military and Veteranrsquos Benefits Private Health Insurance

bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

Behavioral Health Medicaid Payment

bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

CAMA

bullCAMA is the acronym for Chronic and Acute Medical Assistance

bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

limited number of health conditions andHas very limited coverage

bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

number of medications a person can receive in a month

Medicaid Program Policies amp Claims Billing Procedures Manual

Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

Services

New Codes Services Changing Services Codes

Code Service Description

H0031-HH

Integrated Mental Health amp Substance Use Intake Assessment

Q3014 Facilitation of Telemedicine

90846 Psychotherapy Family w out patient present

S9484-U6

Short-Term Crisis Intervention (15 min)

99408 Screening Brief Intervention amp Referral for Treatment

Code Description Change

H0031 Mental Health Assessment

bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

90849 Psychotherapy Multi Family Group

bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

Service Authorization bullAnnual Service Limits will switch from

CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

days of planned services and will be submitted approximately 3 to 4 times annually

How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

agreement and acceptance of the copyright notice Claim form instructions

CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

School Based Services)bull select ldquoForms

Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

bull select ldquoUpdatesrdquo Manual replacement pages

bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

support to accommodate electronic submission of claims and other transactions

bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

integrity)

Claims Billing and Payment Tools amp Support

bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

bull Websitesbull ndash Fiscal Agent (ACS)

wwwmedicaidalaskacombull ndash DHSSDBH

wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

Claims EditingAll edits are three-digit codes with explanations of how

theclaim was processed

ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

thatspecific Remittance Advice

- Contact ACS Inc Provider Inquiry for clarification as needed

Integrated BH Regulations TrainingClaims Adjudication Process

Flow

Provider Appeals

REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

days)Disputed recovery of overpayment (60

days)Three Levels of Appeals

First level appeals Second level appealsCommissioner level appeals

Recommend Billing Processesbull Read and maintain your

billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

eligible to providebull Verify procedure codesbull Obtain Service

Authorization if applicable bull File your license renewals

andor certificationpermits timely (keep your enrollment current)

bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

THANK YOU FOR ATTENDING

  • Mental Health Physician Clinic
  • Resources
  • Resources (2)
  • Regulations Clarification Process
  • Regulations Clarification Cont
  • MHPC Requirements
  • Definition 7AAC 160990(b)(95)
  • Slide 8
  • MHPC Requirements 7 AAC 135030
  • MHPC Requirements 7 AAC 135030
  • MHPC Services
  • Clinic Service Limits amp Requirements
  • Payment
  • Mental Health Intake Assessment
  • Integrated Mental Health and Substance Use Intake Assessment
  • Psychiatric Assessments
  • Psychiatric Assessments Cont
  • Psychological Testing and Evaluation
  • Pharmacologic Management
  • Psychotherapy
  • Psychotherapy Clarification
  • Short-Term Crisis Intervention
  • Facilitation of Telemedicine
  • Screening amp Brief Intervention
  • Screening amp Brief Intervention (conrsquot)
  • Screening amp Brief Intervention (conrsquot) (2)
  • Documentation Requirements
  • Clinical Record Requirements The clinical record must include
  • Treatment Plan
  • Treatment Plan Documentation
  • Treatment Team
  • Treatment Team Cont
  • Progress Notes
  • Medicaid Billing
  • Medicaid is Payer of Last Resort
  • Behavioral Health Medicaid Payment
  • CAMA
  • Medicaid Program Policies amp Claims Billing Procedures Manual
  • Services
  • Service Authorization
  • How to find Alaska Medicaid Information using Affiliated Com
  • Fiscal Agent Functions
  • Claims Billing and Payment Tools amp Support
  • Claims Filing Limits
  • Claims Editing
  • Slide 46
  • Provider Appeals
  • Recommend Billing Processes
  • Slide 49

    Resources

    Resources

    bullDHSSBH WebsitebullhttphealthhssstateakusdbhbullTraining Materials bullDocuments amp PublicationsbullFormsbullFAQrsquosbullRegulations bullLinks

    Regulations Clarification Process1 Procedure for Providers to inquire about

    meaning or applicability of BH Services Regulations

    2 Mechanism for DHSSBH to explain (FAQ) or interpret (Clarification) BH Services Regulations

    3 Method for compiling information leading to updates in Manual and potential revisions of BH Services Regulations

    Regulations Clarification Cont

    Procedure1 Provider completes amp submits Form2 DHSSBH staff researches question amp

    develops recommended response3 DHSSBH Executive Team reviews edits

    and approves response 4 DHSSBH staff posts response as FAQ on

    website and informs Provider OR5 Publishes response as Clarification in

    Billing Manual and informs ALL Providers

    MHPC Requirements

    Definition 7AAC 160990(b)(95)

    ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

    Qualified Professional Licensing Regulation

    Licensed Psychologist 7AAC 110550

    Licensed Psychological Associate AS 0886

    Licensed Clinical Social Worker AS 0895

    Licensed Physician Assistant 7AAC 110455

    Licensed Advanced Nurse Practitioner

    7AAC 110100

    Licensed Psychiatric Nursing Clinical Specialist

    AS 0868

    Licensed Marital amp Family Therapist

    AS 0863

    Licensed Professional Counselor AS 0829

    MHPC Requirements 7 AAC 135030

    1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

    disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

    staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

    written agreement with a MHPC or other member of the MHPC staff

    6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

    a could not otherwise be provided orb is provided at a location clinically more appropriate than

    MHPC c reason that service was provided in alternate location or

    via telemedicine is clearly documented in recipients clinical record

    MHPC Requirements 7 AAC 135030

    1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

    2 Direct supervision meansA Psychiatrist on premises to deliver medical services

    at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

    the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

    and clinically appropriateF Assume professional responsibility for services

    provided

    MHPC Services

    Clinic Service Limits amp Requirements

    A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

    1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

    providers qualifications to provide neuropsychological testing and evaluation services)

    5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

    a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

    6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

    7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

    day

    Payment

    If a physician provides clinic services in a MHPC the physician may submit a claim for payment

    A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

    B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

    NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

    Mental Health Intake Assessment

    A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

    a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

    See 7 AAC 135130 for more information on documentation

    Integrated Mental Health and Substance Use Intake Assessment

    1 Documented in accordance with 7 AAC 135130 (Clinical Record)

    2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

    active treatment as necessaryb Updated as new information becomes available

    3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

    Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

    Psychiatric Assessments

    ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

    A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

    experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

    Psychiatric Assessments Cont

    Both types of Psychiatric Assessments must include

    bull a review of medical amp psychiatric history or presenting problem

    bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

    including functional impairmentsbull treatment recommendations

    Psychological Testing and Evaluation

    ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

    Psychological testing and evaluation includes

    bull the assessment of functional capabilities

    bull the administration of standardized psychological tests

    bull the interpretation of findings

    Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

    service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

    To qualify for payment a provider must monitor a recipient for the purposes of

    1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

    recipients need and3 monitoring the recipients response to medication

    includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

    Psychotherapy

    ldquoThe department will pay a MHPC for one or more

    of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

    insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

    Psychotherapy ClarificationBiofeedback or relaxation therapy may be

    provided as an element of insight-oriented and interactive individual psychotherapy if

    1 prescribed by a psychiatrist (if provided in MHPC)

    2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

    a chronic pain syndromeb panic disordersc phobias

    Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

    intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

    1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

    short-term crisisrdquo

    A MHPC is NOT required to use Dept form to document short-term crisis intervention

    A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

    Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

    telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

    The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

    The facilitating provider is not required to document a clinical problem or treatment goal in the note

    Screening amp Brief Intervention

    ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

    Screening amp Brief Intervention (conrsquot)

    Brief intervention is motivational discussion focused on

    raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

    Screening amp Brief Intervention (conrsquot)

    MHPC must refer to appropriate program that will meet recipientrsquos needs if

    1 Screening reveals severe risk of substance use

    2 Recipient is already substance use dependent

    3 Recipient already received SBIRT and was unresponsive

    MHPC must document SBIRT in progress note

    SBIRT does not require assessment or Tx Plan

    Documentation Requirements

    Clinical Record RequirementsThe clinical record must include

    bullAn assessmentbullA behavioral health treatment plan that

    meets the requirements of 7AAC 135120bullA progress note for each day the service is

    provided signed by the individual providerbullMust reflect all changes made to the

    recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

    active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

    Treatment Plan

    bull Documented in accordance with 7 AAC 135130 (clinical record)

    bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

    representative (18 and older)bull Based upon the input of a Treatment Team if the

    recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

    MHPC and by the recipient or the recipientrsquos parent or legal representative

    bull Reviewed every 90-135 days to determine need for continued care

    Treatment Plan Documentation

    bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

    to the findings of the assessmentbullThe services and interventions that will be

    rendered to address the goalsbullThe name signature and credentials of

    the psychiatrist operating MHPCbullThe signature of the recipient or the

    recipientrsquos parent or legal representative

    Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

    recipient under 18 must include

    bull The recipientbull The recipientrsquos family members including parents guardians

    and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

    A behavioral health treatment team for a recipient under 18 may include

    bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

    bull Representative(s) from the recipients educational system

    Treatment Team Cont

    All members of treatment team shall attend meetings of the team in

    person or by telephone and be involved in team decisions unless the clinical record documents that

    1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

    2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

    3 weather illness or other circumstances beyond the members control prohibits that member from participating

    Progress Notes

    7AAC 135130(8) Requires

    bull Documented progress note for each service each day service is provided

    bull Date service was providedbull Duration of the service expressed in service units

    or clock time bull Description of the active treatment provided

    (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

    treatment goalsbull Name signature and credentials of the individual

    who rendered the service

    Medicaid Billing

    Medicaid is Payer of Last Resort

    bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

    under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

    Military and Veteranrsquos Benefits Private Health Insurance

    bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

    Behavioral Health Medicaid Payment

    bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

    bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

    bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

    CAMA

    bullCAMA is the acronym for Chronic and Acute Medical Assistance

    bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

    limited number of health conditions andHas very limited coverage

    bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

    number of medications a person can receive in a month

    Medicaid Program Policies amp Claims Billing Procedures Manual

    Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

    Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

    Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

    Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

    Services

    New Codes Services Changing Services Codes

    Code Service Description

    H0031-HH

    Integrated Mental Health amp Substance Use Intake Assessment

    Q3014 Facilitation of Telemedicine

    90846 Psychotherapy Family w out patient present

    S9484-U6

    Short-Term Crisis Intervention (15 min)

    99408 Screening Brief Intervention amp Referral for Treatment

    Code Description Change

    H0031 Mental Health Assessment

    bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

    90849 Psychotherapy Multi Family Group

    bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

    Service Authorization bullAnnual Service Limits will switch from

    CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

    currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

    bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

    days of planned services and will be submitted approximately 3 to 4 times annually

    How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

    bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

    agreement and acceptance of the copyright notice Claim form instructions

    CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

    Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

    School Based Services)bull select ldquoForms

    Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

    bull select ldquoUpdatesrdquo Manual replacement pages

    bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

    bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

    support to accommodate electronic submission of claims and other transactions

    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

    integrity)

    Claims Billing and Payment Tools amp Support

    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

    bull Websitesbull ndash Fiscal Agent (ACS)

    wwwmedicaidalaskacombull ndash DHSSDBH

    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

    Claims EditingAll edits are three-digit codes with explanations of how

    theclaim was processed

    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

    thatspecific Remittance Advice

    - Contact ACS Inc Provider Inquiry for clarification as needed

    Integrated BH Regulations TrainingClaims Adjudication Process

    Flow

    Provider Appeals

    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

    days)Disputed recovery of overpayment (60

    days)Three Levels of Appeals

    First level appeals Second level appealsCommissioner level appeals

    Recommend Billing Processesbull Read and maintain your

    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

    eligible to providebull Verify procedure codesbull Obtain Service

    Authorization if applicable bull File your license renewals

    andor certificationpermits timely (keep your enrollment current)

    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

    THANK YOU FOR ATTENDING

    • Mental Health Physician Clinic
    • Resources
    • Resources (2)
    • Regulations Clarification Process
    • Regulations Clarification Cont
    • MHPC Requirements
    • Definition 7AAC 160990(b)(95)
    • Slide 8
    • MHPC Requirements 7 AAC 135030
    • MHPC Requirements 7 AAC 135030
    • MHPC Services
    • Clinic Service Limits amp Requirements
    • Payment
    • Mental Health Intake Assessment
    • Integrated Mental Health and Substance Use Intake Assessment
    • Psychiatric Assessments
    • Psychiatric Assessments Cont
    • Psychological Testing and Evaluation
    • Pharmacologic Management
    • Psychotherapy
    • Psychotherapy Clarification
    • Short-Term Crisis Intervention
    • Facilitation of Telemedicine
    • Screening amp Brief Intervention
    • Screening amp Brief Intervention (conrsquot)
    • Screening amp Brief Intervention (conrsquot) (2)
    • Documentation Requirements
    • Clinical Record Requirements The clinical record must include
    • Treatment Plan
    • Treatment Plan Documentation
    • Treatment Team
    • Treatment Team Cont
    • Progress Notes
    • Medicaid Billing
    • Medicaid is Payer of Last Resort
    • Behavioral Health Medicaid Payment
    • CAMA
    • Medicaid Program Policies amp Claims Billing Procedures Manual
    • Services
    • Service Authorization
    • How to find Alaska Medicaid Information using Affiliated Com
    • Fiscal Agent Functions
    • Claims Billing and Payment Tools amp Support
    • Claims Filing Limits
    • Claims Editing
    • Slide 46
    • Provider Appeals
    • Recommend Billing Processes
    • Slide 49

      Resources

      bullDHSSBH WebsitebullhttphealthhssstateakusdbhbullTraining Materials bullDocuments amp PublicationsbullFormsbullFAQrsquosbullRegulations bullLinks

      Regulations Clarification Process1 Procedure for Providers to inquire about

      meaning or applicability of BH Services Regulations

      2 Mechanism for DHSSBH to explain (FAQ) or interpret (Clarification) BH Services Regulations

      3 Method for compiling information leading to updates in Manual and potential revisions of BH Services Regulations

      Regulations Clarification Cont

      Procedure1 Provider completes amp submits Form2 DHSSBH staff researches question amp

      develops recommended response3 DHSSBH Executive Team reviews edits

      and approves response 4 DHSSBH staff posts response as FAQ on

      website and informs Provider OR5 Publishes response as Clarification in

      Billing Manual and informs ALL Providers

      MHPC Requirements

      Definition 7AAC 160990(b)(95)

      ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

      Qualified Professional Licensing Regulation

      Licensed Psychologist 7AAC 110550

      Licensed Psychological Associate AS 0886

      Licensed Clinical Social Worker AS 0895

      Licensed Physician Assistant 7AAC 110455

      Licensed Advanced Nurse Practitioner

      7AAC 110100

      Licensed Psychiatric Nursing Clinical Specialist

      AS 0868

      Licensed Marital amp Family Therapist

      AS 0863

      Licensed Professional Counselor AS 0829

      MHPC Requirements 7 AAC 135030

      1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

      disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

      staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

      written agreement with a MHPC or other member of the MHPC staff

      6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

      a could not otherwise be provided orb is provided at a location clinically more appropriate than

      MHPC c reason that service was provided in alternate location or

      via telemedicine is clearly documented in recipients clinical record

      MHPC Requirements 7 AAC 135030

      1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

      2 Direct supervision meansA Psychiatrist on premises to deliver medical services

      at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

      the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

      and clinically appropriateF Assume professional responsibility for services

      provided

      MHPC Services

      Clinic Service Limits amp Requirements

      A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

      1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

      providers qualifications to provide neuropsychological testing and evaluation services)

      5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

      a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

      6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

      7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

      day

      Payment

      If a physician provides clinic services in a MHPC the physician may submit a claim for payment

      A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

      B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

      NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

      Mental Health Intake Assessment

      A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

      a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

      See 7 AAC 135130 for more information on documentation

      Integrated Mental Health and Substance Use Intake Assessment

      1 Documented in accordance with 7 AAC 135130 (Clinical Record)

      2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

      active treatment as necessaryb Updated as new information becomes available

      3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

      Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

      Psychiatric Assessments

      ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

      A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

      experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

      Psychiatric Assessments Cont

      Both types of Psychiatric Assessments must include

      bull a review of medical amp psychiatric history or presenting problem

      bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

      including functional impairmentsbull treatment recommendations

      Psychological Testing and Evaluation

      ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

      Psychological testing and evaluation includes

      bull the assessment of functional capabilities

      bull the administration of standardized psychological tests

      bull the interpretation of findings

      Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

      service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

      To qualify for payment a provider must monitor a recipient for the purposes of

      1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

      recipients need and3 monitoring the recipients response to medication

      includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

      Psychotherapy

      ldquoThe department will pay a MHPC for one or more

      of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

      insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

      Psychotherapy ClarificationBiofeedback or relaxation therapy may be

      provided as an element of insight-oriented and interactive individual psychotherapy if

      1 prescribed by a psychiatrist (if provided in MHPC)

      2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

      a chronic pain syndromeb panic disordersc phobias

      Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

      intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

      1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

      short-term crisisrdquo

      A MHPC is NOT required to use Dept form to document short-term crisis intervention

      A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

      Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

      telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

      The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

      The facilitating provider is not required to document a clinical problem or treatment goal in the note

      Screening amp Brief Intervention

      ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

      Screening amp Brief Intervention (conrsquot)

      Brief intervention is motivational discussion focused on

      raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

      Screening amp Brief Intervention (conrsquot)

      MHPC must refer to appropriate program that will meet recipientrsquos needs if

      1 Screening reveals severe risk of substance use

      2 Recipient is already substance use dependent

      3 Recipient already received SBIRT and was unresponsive

      MHPC must document SBIRT in progress note

      SBIRT does not require assessment or Tx Plan

      Documentation Requirements

      Clinical Record RequirementsThe clinical record must include

      bullAn assessmentbullA behavioral health treatment plan that

      meets the requirements of 7AAC 135120bullA progress note for each day the service is

      provided signed by the individual providerbullMust reflect all changes made to the

      recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

      active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

      Treatment Plan

      bull Documented in accordance with 7 AAC 135130 (clinical record)

      bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

      representative (18 and older)bull Based upon the input of a Treatment Team if the

      recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

      MHPC and by the recipient or the recipientrsquos parent or legal representative

      bull Reviewed every 90-135 days to determine need for continued care

      Treatment Plan Documentation

      bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

      to the findings of the assessmentbullThe services and interventions that will be

      rendered to address the goalsbullThe name signature and credentials of

      the psychiatrist operating MHPCbullThe signature of the recipient or the

      recipientrsquos parent or legal representative

      Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

      recipient under 18 must include

      bull The recipientbull The recipientrsquos family members including parents guardians

      and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

      A behavioral health treatment team for a recipient under 18 may include

      bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

      bull Representative(s) from the recipients educational system

      Treatment Team Cont

      All members of treatment team shall attend meetings of the team in

      person or by telephone and be involved in team decisions unless the clinical record documents that

      1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

      2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

      3 weather illness or other circumstances beyond the members control prohibits that member from participating

      Progress Notes

      7AAC 135130(8) Requires

      bull Documented progress note for each service each day service is provided

      bull Date service was providedbull Duration of the service expressed in service units

      or clock time bull Description of the active treatment provided

      (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

      treatment goalsbull Name signature and credentials of the individual

      who rendered the service

      Medicaid Billing

      Medicaid is Payer of Last Resort

      bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

      under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

      Military and Veteranrsquos Benefits Private Health Insurance

      bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

      Behavioral Health Medicaid Payment

      bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

      bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

      bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

      CAMA

      bullCAMA is the acronym for Chronic and Acute Medical Assistance

      bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

      limited number of health conditions andHas very limited coverage

      bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

      number of medications a person can receive in a month

      Medicaid Program Policies amp Claims Billing Procedures Manual

      Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

      Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

      Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

      Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

      Services

      New Codes Services Changing Services Codes

      Code Service Description

      H0031-HH

      Integrated Mental Health amp Substance Use Intake Assessment

      Q3014 Facilitation of Telemedicine

      90846 Psychotherapy Family w out patient present

      S9484-U6

      Short-Term Crisis Intervention (15 min)

      99408 Screening Brief Intervention amp Referral for Treatment

      Code Description Change

      H0031 Mental Health Assessment

      bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

      90849 Psychotherapy Multi Family Group

      bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

      Service Authorization bullAnnual Service Limits will switch from

      CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

      currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

      bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

      days of planned services and will be submitted approximately 3 to 4 times annually

      How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

      bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

      agreement and acceptance of the copyright notice Claim form instructions

      CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

      Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

      School Based Services)bull select ldquoForms

      Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

      bull select ldquoUpdatesrdquo Manual replacement pages

      bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

      bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

      Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

      support to accommodate electronic submission of claims and other transactions

      bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

      communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

      integrity)

      Claims Billing and Payment Tools amp Support

      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

      bull Websitesbull ndash Fiscal Agent (ACS)

      wwwmedicaidalaskacombull ndash DHSSDBH

      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

      Claims EditingAll edits are three-digit codes with explanations of how

      theclaim was processed

      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

      thatspecific Remittance Advice

      - Contact ACS Inc Provider Inquiry for clarification as needed

      Integrated BH Regulations TrainingClaims Adjudication Process

      Flow

      Provider Appeals

      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

      days)Disputed recovery of overpayment (60

      days)Three Levels of Appeals

      First level appeals Second level appealsCommissioner level appeals

      Recommend Billing Processesbull Read and maintain your

      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

      eligible to providebull Verify procedure codesbull Obtain Service

      Authorization if applicable bull File your license renewals

      andor certificationpermits timely (keep your enrollment current)

      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

      THANK YOU FOR ATTENDING

      • Mental Health Physician Clinic
      • Resources
      • Resources (2)
      • Regulations Clarification Process
      • Regulations Clarification Cont
      • MHPC Requirements
      • Definition 7AAC 160990(b)(95)
      • Slide 8
      • MHPC Requirements 7 AAC 135030
      • MHPC Requirements 7 AAC 135030
      • MHPC Services
      • Clinic Service Limits amp Requirements
      • Payment
      • Mental Health Intake Assessment
      • Integrated Mental Health and Substance Use Intake Assessment
      • Psychiatric Assessments
      • Psychiatric Assessments Cont
      • Psychological Testing and Evaluation
      • Pharmacologic Management
      • Psychotherapy
      • Psychotherapy Clarification
      • Short-Term Crisis Intervention
      • Facilitation of Telemedicine
      • Screening amp Brief Intervention
      • Screening amp Brief Intervention (conrsquot)
      • Screening amp Brief Intervention (conrsquot) (2)
      • Documentation Requirements
      • Clinical Record Requirements The clinical record must include
      • Treatment Plan
      • Treatment Plan Documentation
      • Treatment Team
      • Treatment Team Cont
      • Progress Notes
      • Medicaid Billing
      • Medicaid is Payer of Last Resort
      • Behavioral Health Medicaid Payment
      • CAMA
      • Medicaid Program Policies amp Claims Billing Procedures Manual
      • Services
      • Service Authorization
      • How to find Alaska Medicaid Information using Affiliated Com
      • Fiscal Agent Functions
      • Claims Billing and Payment Tools amp Support
      • Claims Filing Limits
      • Claims Editing
      • Slide 46
      • Provider Appeals
      • Recommend Billing Processes
      • Slide 49

        Regulations Clarification Process1 Procedure for Providers to inquire about

        meaning or applicability of BH Services Regulations

        2 Mechanism for DHSSBH to explain (FAQ) or interpret (Clarification) BH Services Regulations

        3 Method for compiling information leading to updates in Manual and potential revisions of BH Services Regulations

        Regulations Clarification Cont

        Procedure1 Provider completes amp submits Form2 DHSSBH staff researches question amp

        develops recommended response3 DHSSBH Executive Team reviews edits

        and approves response 4 DHSSBH staff posts response as FAQ on

        website and informs Provider OR5 Publishes response as Clarification in

        Billing Manual and informs ALL Providers

        MHPC Requirements

        Definition 7AAC 160990(b)(95)

        ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

        Qualified Professional Licensing Regulation

        Licensed Psychologist 7AAC 110550

        Licensed Psychological Associate AS 0886

        Licensed Clinical Social Worker AS 0895

        Licensed Physician Assistant 7AAC 110455

        Licensed Advanced Nurse Practitioner

        7AAC 110100

        Licensed Psychiatric Nursing Clinical Specialist

        AS 0868

        Licensed Marital amp Family Therapist

        AS 0863

        Licensed Professional Counselor AS 0829

        MHPC Requirements 7 AAC 135030

        1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

        disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

        staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

        written agreement with a MHPC or other member of the MHPC staff

        6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

        a could not otherwise be provided orb is provided at a location clinically more appropriate than

        MHPC c reason that service was provided in alternate location or

        via telemedicine is clearly documented in recipients clinical record

        MHPC Requirements 7 AAC 135030

        1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

        2 Direct supervision meansA Psychiatrist on premises to deliver medical services

        at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

        the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

        and clinically appropriateF Assume professional responsibility for services

        provided

        MHPC Services

        Clinic Service Limits amp Requirements

        A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

        1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

        providers qualifications to provide neuropsychological testing and evaluation services)

        5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

        a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

        6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

        7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

        day

        Payment

        If a physician provides clinic services in a MHPC the physician may submit a claim for payment

        A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

        B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

        NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

        Mental Health Intake Assessment

        A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

        a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

        See 7 AAC 135130 for more information on documentation

        Integrated Mental Health and Substance Use Intake Assessment

        1 Documented in accordance with 7 AAC 135130 (Clinical Record)

        2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

        active treatment as necessaryb Updated as new information becomes available

        3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

        Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

        Psychiatric Assessments

        ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

        A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

        experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

        Psychiatric Assessments Cont

        Both types of Psychiatric Assessments must include

        bull a review of medical amp psychiatric history or presenting problem

        bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

        including functional impairmentsbull treatment recommendations

        Psychological Testing and Evaluation

        ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

        Psychological testing and evaluation includes

        bull the assessment of functional capabilities

        bull the administration of standardized psychological tests

        bull the interpretation of findings

        Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

        service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

        To qualify for payment a provider must monitor a recipient for the purposes of

        1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

        recipients need and3 monitoring the recipients response to medication

        includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

        Psychotherapy

        ldquoThe department will pay a MHPC for one or more

        of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

        insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

        Psychotherapy ClarificationBiofeedback or relaxation therapy may be

        provided as an element of insight-oriented and interactive individual psychotherapy if

        1 prescribed by a psychiatrist (if provided in MHPC)

        2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

        a chronic pain syndromeb panic disordersc phobias

        Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

        intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

        1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

        short-term crisisrdquo

        A MHPC is NOT required to use Dept form to document short-term crisis intervention

        A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

        Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

        telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

        The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

        The facilitating provider is not required to document a clinical problem or treatment goal in the note

        Screening amp Brief Intervention

        ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

        Screening amp Brief Intervention (conrsquot)

        Brief intervention is motivational discussion focused on

        raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

        Screening amp Brief Intervention (conrsquot)

        MHPC must refer to appropriate program that will meet recipientrsquos needs if

        1 Screening reveals severe risk of substance use

        2 Recipient is already substance use dependent

        3 Recipient already received SBIRT and was unresponsive

        MHPC must document SBIRT in progress note

        SBIRT does not require assessment or Tx Plan

        Documentation Requirements

        Clinical Record RequirementsThe clinical record must include

        bullAn assessmentbullA behavioral health treatment plan that

        meets the requirements of 7AAC 135120bullA progress note for each day the service is

        provided signed by the individual providerbullMust reflect all changes made to the

        recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

        active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

        Treatment Plan

        bull Documented in accordance with 7 AAC 135130 (clinical record)

        bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

        representative (18 and older)bull Based upon the input of a Treatment Team if the

        recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

        MHPC and by the recipient or the recipientrsquos parent or legal representative

        bull Reviewed every 90-135 days to determine need for continued care

        Treatment Plan Documentation

        bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

        to the findings of the assessmentbullThe services and interventions that will be

        rendered to address the goalsbullThe name signature and credentials of

        the psychiatrist operating MHPCbullThe signature of the recipient or the

        recipientrsquos parent or legal representative

        Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

        recipient under 18 must include

        bull The recipientbull The recipientrsquos family members including parents guardians

        and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

        A behavioral health treatment team for a recipient under 18 may include

        bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

        bull Representative(s) from the recipients educational system

        Treatment Team Cont

        All members of treatment team shall attend meetings of the team in

        person or by telephone and be involved in team decisions unless the clinical record documents that

        1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

        2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

        3 weather illness or other circumstances beyond the members control prohibits that member from participating

        Progress Notes

        7AAC 135130(8) Requires

        bull Documented progress note for each service each day service is provided

        bull Date service was providedbull Duration of the service expressed in service units

        or clock time bull Description of the active treatment provided

        (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

        treatment goalsbull Name signature and credentials of the individual

        who rendered the service

        Medicaid Billing

        Medicaid is Payer of Last Resort

        bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

        under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

        Military and Veteranrsquos Benefits Private Health Insurance

        bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

        Behavioral Health Medicaid Payment

        bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

        bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

        bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

        CAMA

        bullCAMA is the acronym for Chronic and Acute Medical Assistance

        bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

        limited number of health conditions andHas very limited coverage

        bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

        number of medications a person can receive in a month

        Medicaid Program Policies amp Claims Billing Procedures Manual

        Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

        Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

        Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

        Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

        Services

        New Codes Services Changing Services Codes

        Code Service Description

        H0031-HH

        Integrated Mental Health amp Substance Use Intake Assessment

        Q3014 Facilitation of Telemedicine

        90846 Psychotherapy Family w out patient present

        S9484-U6

        Short-Term Crisis Intervention (15 min)

        99408 Screening Brief Intervention amp Referral for Treatment

        Code Description Change

        H0031 Mental Health Assessment

        bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

        90849 Psychotherapy Multi Family Group

        bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

        Service Authorization bullAnnual Service Limits will switch from

        CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

        currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

        bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

        days of planned services and will be submitted approximately 3 to 4 times annually

        How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

        bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

        agreement and acceptance of the copyright notice Claim form instructions

        CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

        Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

        School Based Services)bull select ldquoForms

        Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

        bull select ldquoUpdatesrdquo Manual replacement pages

        bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

        bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

        Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

        support to accommodate electronic submission of claims and other transactions

        bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

        communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

        integrity)

        Claims Billing and Payment Tools amp Support

        bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

        Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

        bull Websitesbull ndash Fiscal Agent (ACS)

        wwwmedicaidalaskacombull ndash DHSSDBH

        wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

        Claims EditingAll edits are three-digit codes with explanations of how

        theclaim was processed

        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

        thatspecific Remittance Advice

        - Contact ACS Inc Provider Inquiry for clarification as needed

        Integrated BH Regulations TrainingClaims Adjudication Process

        Flow

        Provider Appeals

        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

        days)Disputed recovery of overpayment (60

        days)Three Levels of Appeals

        First level appeals Second level appealsCommissioner level appeals

        Recommend Billing Processesbull Read and maintain your

        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

        eligible to providebull Verify procedure codesbull Obtain Service

        Authorization if applicable bull File your license renewals

        andor certificationpermits timely (keep your enrollment current)

        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

        THANK YOU FOR ATTENDING

        • Mental Health Physician Clinic
        • Resources
        • Resources (2)
        • Regulations Clarification Process
        • Regulations Clarification Cont
        • MHPC Requirements
        • Definition 7AAC 160990(b)(95)
        • Slide 8
        • MHPC Requirements 7 AAC 135030
        • MHPC Requirements 7 AAC 135030
        • MHPC Services
        • Clinic Service Limits amp Requirements
        • Payment
        • Mental Health Intake Assessment
        • Integrated Mental Health and Substance Use Intake Assessment
        • Psychiatric Assessments
        • Psychiatric Assessments Cont
        • Psychological Testing and Evaluation
        • Pharmacologic Management
        • Psychotherapy
        • Psychotherapy Clarification
        • Short-Term Crisis Intervention
        • Facilitation of Telemedicine
        • Screening amp Brief Intervention
        • Screening amp Brief Intervention (conrsquot)
        • Screening amp Brief Intervention (conrsquot) (2)
        • Documentation Requirements
        • Clinical Record Requirements The clinical record must include
        • Treatment Plan
        • Treatment Plan Documentation
        • Treatment Team
        • Treatment Team Cont
        • Progress Notes
        • Medicaid Billing
        • Medicaid is Payer of Last Resort
        • Behavioral Health Medicaid Payment
        • CAMA
        • Medicaid Program Policies amp Claims Billing Procedures Manual
        • Services
        • Service Authorization
        • How to find Alaska Medicaid Information using Affiliated Com
        • Fiscal Agent Functions
        • Claims Billing and Payment Tools amp Support
        • Claims Filing Limits
        • Claims Editing
        • Slide 46
        • Provider Appeals
        • Recommend Billing Processes
        • Slide 49

          Regulations Clarification Cont

          Procedure1 Provider completes amp submits Form2 DHSSBH staff researches question amp

          develops recommended response3 DHSSBH Executive Team reviews edits

          and approves response 4 DHSSBH staff posts response as FAQ on

          website and informs Provider OR5 Publishes response as Clarification in

          Billing Manual and informs ALL Providers

          MHPC Requirements

          Definition 7AAC 160990(b)(95)

          ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

          Qualified Professional Licensing Regulation

          Licensed Psychologist 7AAC 110550

          Licensed Psychological Associate AS 0886

          Licensed Clinical Social Worker AS 0895

          Licensed Physician Assistant 7AAC 110455

          Licensed Advanced Nurse Practitioner

          7AAC 110100

          Licensed Psychiatric Nursing Clinical Specialist

          AS 0868

          Licensed Marital amp Family Therapist

          AS 0863

          Licensed Professional Counselor AS 0829

          MHPC Requirements 7 AAC 135030

          1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

          disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

          staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

          written agreement with a MHPC or other member of the MHPC staff

          6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

          a could not otherwise be provided orb is provided at a location clinically more appropriate than

          MHPC c reason that service was provided in alternate location or

          via telemedicine is clearly documented in recipients clinical record

          MHPC Requirements 7 AAC 135030

          1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

          2 Direct supervision meansA Psychiatrist on premises to deliver medical services

          at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

          the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

          and clinically appropriateF Assume professional responsibility for services

          provided

          MHPC Services

          Clinic Service Limits amp Requirements

          A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

          1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

          providers qualifications to provide neuropsychological testing and evaluation services)

          5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

          a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

          6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

          7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

          day

          Payment

          If a physician provides clinic services in a MHPC the physician may submit a claim for payment

          A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

          B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

          NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

          Mental Health Intake Assessment

          A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

          a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

          See 7 AAC 135130 for more information on documentation

          Integrated Mental Health and Substance Use Intake Assessment

          1 Documented in accordance with 7 AAC 135130 (Clinical Record)

          2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

          active treatment as necessaryb Updated as new information becomes available

          3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

          Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

          Psychiatric Assessments

          ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

          A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

          experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

          Psychiatric Assessments Cont

          Both types of Psychiatric Assessments must include

          bull a review of medical amp psychiatric history or presenting problem

          bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

          including functional impairmentsbull treatment recommendations

          Psychological Testing and Evaluation

          ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

          Psychological testing and evaluation includes

          bull the assessment of functional capabilities

          bull the administration of standardized psychological tests

          bull the interpretation of findings

          Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

          service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

          To qualify for payment a provider must monitor a recipient for the purposes of

          1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

          recipients need and3 monitoring the recipients response to medication

          includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

          Psychotherapy

          ldquoThe department will pay a MHPC for one or more

          of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

          insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

          Psychotherapy ClarificationBiofeedback or relaxation therapy may be

          provided as an element of insight-oriented and interactive individual psychotherapy if

          1 prescribed by a psychiatrist (if provided in MHPC)

          2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

          a chronic pain syndromeb panic disordersc phobias

          Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

          intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

          1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

          short-term crisisrdquo

          A MHPC is NOT required to use Dept form to document short-term crisis intervention

          A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

          Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

          telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

          The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

          The facilitating provider is not required to document a clinical problem or treatment goal in the note

          Screening amp Brief Intervention

          ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

          Screening amp Brief Intervention (conrsquot)

          Brief intervention is motivational discussion focused on

          raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

          Screening amp Brief Intervention (conrsquot)

          MHPC must refer to appropriate program that will meet recipientrsquos needs if

          1 Screening reveals severe risk of substance use

          2 Recipient is already substance use dependent

          3 Recipient already received SBIRT and was unresponsive

          MHPC must document SBIRT in progress note

          SBIRT does not require assessment or Tx Plan

          Documentation Requirements

          Clinical Record RequirementsThe clinical record must include

          bullAn assessmentbullA behavioral health treatment plan that

          meets the requirements of 7AAC 135120bullA progress note for each day the service is

          provided signed by the individual providerbullMust reflect all changes made to the

          recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

          active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

          Treatment Plan

          bull Documented in accordance with 7 AAC 135130 (clinical record)

          bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

          representative (18 and older)bull Based upon the input of a Treatment Team if the

          recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

          MHPC and by the recipient or the recipientrsquos parent or legal representative

          bull Reviewed every 90-135 days to determine need for continued care

          Treatment Plan Documentation

          bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

          to the findings of the assessmentbullThe services and interventions that will be

          rendered to address the goalsbullThe name signature and credentials of

          the psychiatrist operating MHPCbullThe signature of the recipient or the

          recipientrsquos parent or legal representative

          Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

          recipient under 18 must include

          bull The recipientbull The recipientrsquos family members including parents guardians

          and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

          A behavioral health treatment team for a recipient under 18 may include

          bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

          bull Representative(s) from the recipients educational system

          Treatment Team Cont

          All members of treatment team shall attend meetings of the team in

          person or by telephone and be involved in team decisions unless the clinical record documents that

          1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

          2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

          3 weather illness or other circumstances beyond the members control prohibits that member from participating

          Progress Notes

          7AAC 135130(8) Requires

          bull Documented progress note for each service each day service is provided

          bull Date service was providedbull Duration of the service expressed in service units

          or clock time bull Description of the active treatment provided

          (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

          treatment goalsbull Name signature and credentials of the individual

          who rendered the service

          Medicaid Billing

          Medicaid is Payer of Last Resort

          bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

          under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

          Military and Veteranrsquos Benefits Private Health Insurance

          bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

          Behavioral Health Medicaid Payment

          bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

          bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

          bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

          CAMA

          bullCAMA is the acronym for Chronic and Acute Medical Assistance

          bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

          limited number of health conditions andHas very limited coverage

          bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

          number of medications a person can receive in a month

          Medicaid Program Policies amp Claims Billing Procedures Manual

          Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

          Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

          Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

          Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

          Services

          New Codes Services Changing Services Codes

          Code Service Description

          H0031-HH

          Integrated Mental Health amp Substance Use Intake Assessment

          Q3014 Facilitation of Telemedicine

          90846 Psychotherapy Family w out patient present

          S9484-U6

          Short-Term Crisis Intervention (15 min)

          99408 Screening Brief Intervention amp Referral for Treatment

          Code Description Change

          H0031 Mental Health Assessment

          bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

          90849 Psychotherapy Multi Family Group

          bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

          Service Authorization bullAnnual Service Limits will switch from

          CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

          currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

          bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

          days of planned services and will be submitted approximately 3 to 4 times annually

          How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

          bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

          agreement and acceptance of the copyright notice Claim form instructions

          CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

          Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

          School Based Services)bull select ldquoForms

          Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

          bull select ldquoUpdatesrdquo Manual replacement pages

          bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

          bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

          Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

          support to accommodate electronic submission of claims and other transactions

          bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

          communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

          integrity)

          Claims Billing and Payment Tools amp Support

          bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

          Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

          bull Websitesbull ndash Fiscal Agent (ACS)

          wwwmedicaidalaskacombull ndash DHSSDBH

          wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

          Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

          MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

          bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

          Claims EditingAll edits are three-digit codes with explanations of how

          theclaim was processed

          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

          thatspecific Remittance Advice

          - Contact ACS Inc Provider Inquiry for clarification as needed

          Integrated BH Regulations TrainingClaims Adjudication Process

          Flow

          Provider Appeals

          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

          days)Disputed recovery of overpayment (60

          days)Three Levels of Appeals

          First level appeals Second level appealsCommissioner level appeals

          Recommend Billing Processesbull Read and maintain your

          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

          eligible to providebull Verify procedure codesbull Obtain Service

          Authorization if applicable bull File your license renewals

          andor certificationpermits timely (keep your enrollment current)

          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

          THANK YOU FOR ATTENDING

          • Mental Health Physician Clinic
          • Resources
          • Resources (2)
          • Regulations Clarification Process
          • Regulations Clarification Cont
          • MHPC Requirements
          • Definition 7AAC 160990(b)(95)
          • Slide 8
          • MHPC Requirements 7 AAC 135030
          • MHPC Requirements 7 AAC 135030
          • MHPC Services
          • Clinic Service Limits amp Requirements
          • Payment
          • Mental Health Intake Assessment
          • Integrated Mental Health and Substance Use Intake Assessment
          • Psychiatric Assessments
          • Psychiatric Assessments Cont
          • Psychological Testing and Evaluation
          • Pharmacologic Management
          • Psychotherapy
          • Psychotherapy Clarification
          • Short-Term Crisis Intervention
          • Facilitation of Telemedicine
          • Screening amp Brief Intervention
          • Screening amp Brief Intervention (conrsquot)
          • Screening amp Brief Intervention (conrsquot) (2)
          • Documentation Requirements
          • Clinical Record Requirements The clinical record must include
          • Treatment Plan
          • Treatment Plan Documentation
          • Treatment Team
          • Treatment Team Cont
          • Progress Notes
          • Medicaid Billing
          • Medicaid is Payer of Last Resort
          • Behavioral Health Medicaid Payment
          • CAMA
          • Medicaid Program Policies amp Claims Billing Procedures Manual
          • Services
          • Service Authorization
          • How to find Alaska Medicaid Information using Affiliated Com
          • Fiscal Agent Functions
          • Claims Billing and Payment Tools amp Support
          • Claims Filing Limits
          • Claims Editing
          • Slide 46
          • Provider Appeals
          • Recommend Billing Processes
          • Slide 49

            MHPC Requirements

            Definition 7AAC 160990(b)(95)

            ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

            Qualified Professional Licensing Regulation

            Licensed Psychologist 7AAC 110550

            Licensed Psychological Associate AS 0886

            Licensed Clinical Social Worker AS 0895

            Licensed Physician Assistant 7AAC 110455

            Licensed Advanced Nurse Practitioner

            7AAC 110100

            Licensed Psychiatric Nursing Clinical Specialist

            AS 0868

            Licensed Marital amp Family Therapist

            AS 0863

            Licensed Professional Counselor AS 0829

            MHPC Requirements 7 AAC 135030

            1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

            disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

            staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

            written agreement with a MHPC or other member of the MHPC staff

            6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

            a could not otherwise be provided orb is provided at a location clinically more appropriate than

            MHPC c reason that service was provided in alternate location or

            via telemedicine is clearly documented in recipients clinical record

            MHPC Requirements 7 AAC 135030

            1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

            2 Direct supervision meansA Psychiatrist on premises to deliver medical services

            at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

            the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

            and clinically appropriateF Assume professional responsibility for services

            provided

            MHPC Services

            Clinic Service Limits amp Requirements

            A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

            1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

            providers qualifications to provide neuropsychological testing and evaluation services)

            5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

            a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

            6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

            7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

            day

            Payment

            If a physician provides clinic services in a MHPC the physician may submit a claim for payment

            A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

            B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

            NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

            Mental Health Intake Assessment

            A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

            a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

            See 7 AAC 135130 for more information on documentation

            Integrated Mental Health and Substance Use Intake Assessment

            1 Documented in accordance with 7 AAC 135130 (Clinical Record)

            2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

            active treatment as necessaryb Updated as new information becomes available

            3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

            Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

            Psychiatric Assessments

            ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

            A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

            experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

            Psychiatric Assessments Cont

            Both types of Psychiatric Assessments must include

            bull a review of medical amp psychiatric history or presenting problem

            bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

            including functional impairmentsbull treatment recommendations

            Psychological Testing and Evaluation

            ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

            Psychological testing and evaluation includes

            bull the assessment of functional capabilities

            bull the administration of standardized psychological tests

            bull the interpretation of findings

            Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

            service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

            To qualify for payment a provider must monitor a recipient for the purposes of

            1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

            recipients need and3 monitoring the recipients response to medication

            includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

            Psychotherapy

            ldquoThe department will pay a MHPC for one or more

            of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

            insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

            Psychotherapy ClarificationBiofeedback or relaxation therapy may be

            provided as an element of insight-oriented and interactive individual psychotherapy if

            1 prescribed by a psychiatrist (if provided in MHPC)

            2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

            a chronic pain syndromeb panic disordersc phobias

            Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

            intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

            1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

            short-term crisisrdquo

            A MHPC is NOT required to use Dept form to document short-term crisis intervention

            A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

            Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

            telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

            The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

            The facilitating provider is not required to document a clinical problem or treatment goal in the note

            Screening amp Brief Intervention

            ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

            Screening amp Brief Intervention (conrsquot)

            Brief intervention is motivational discussion focused on

            raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

            Screening amp Brief Intervention (conrsquot)

            MHPC must refer to appropriate program that will meet recipientrsquos needs if

            1 Screening reveals severe risk of substance use

            2 Recipient is already substance use dependent

            3 Recipient already received SBIRT and was unresponsive

            MHPC must document SBIRT in progress note

            SBIRT does not require assessment or Tx Plan

            Documentation Requirements

            Clinical Record RequirementsThe clinical record must include

            bullAn assessmentbullA behavioral health treatment plan that

            meets the requirements of 7AAC 135120bullA progress note for each day the service is

            provided signed by the individual providerbullMust reflect all changes made to the

            recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

            active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

            Treatment Plan

            bull Documented in accordance with 7 AAC 135130 (clinical record)

            bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

            representative (18 and older)bull Based upon the input of a Treatment Team if the

            recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

            MHPC and by the recipient or the recipientrsquos parent or legal representative

            bull Reviewed every 90-135 days to determine need for continued care

            Treatment Plan Documentation

            bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

            to the findings of the assessmentbullThe services and interventions that will be

            rendered to address the goalsbullThe name signature and credentials of

            the psychiatrist operating MHPCbullThe signature of the recipient or the

            recipientrsquos parent or legal representative

            Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

            recipient under 18 must include

            bull The recipientbull The recipientrsquos family members including parents guardians

            and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

            A behavioral health treatment team for a recipient under 18 may include

            bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

            bull Representative(s) from the recipients educational system

            Treatment Team Cont

            All members of treatment team shall attend meetings of the team in

            person or by telephone and be involved in team decisions unless the clinical record documents that

            1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

            2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

            3 weather illness or other circumstances beyond the members control prohibits that member from participating

            Progress Notes

            7AAC 135130(8) Requires

            bull Documented progress note for each service each day service is provided

            bull Date service was providedbull Duration of the service expressed in service units

            or clock time bull Description of the active treatment provided

            (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

            treatment goalsbull Name signature and credentials of the individual

            who rendered the service

            Medicaid Billing

            Medicaid is Payer of Last Resort

            bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

            under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

            Military and Veteranrsquos Benefits Private Health Insurance

            bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

            Behavioral Health Medicaid Payment

            bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

            bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

            bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

            CAMA

            bullCAMA is the acronym for Chronic and Acute Medical Assistance

            bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

            limited number of health conditions andHas very limited coverage

            bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

            number of medications a person can receive in a month

            Medicaid Program Policies amp Claims Billing Procedures Manual

            Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

            Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

            Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

            Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

            Services

            New Codes Services Changing Services Codes

            Code Service Description

            H0031-HH

            Integrated Mental Health amp Substance Use Intake Assessment

            Q3014 Facilitation of Telemedicine

            90846 Psychotherapy Family w out patient present

            S9484-U6

            Short-Term Crisis Intervention (15 min)

            99408 Screening Brief Intervention amp Referral for Treatment

            Code Description Change

            H0031 Mental Health Assessment

            bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

            90849 Psychotherapy Multi Family Group

            bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

            Service Authorization bullAnnual Service Limits will switch from

            CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

            currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

            bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

            days of planned services and will be submitted approximately 3 to 4 times annually

            How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

            bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

            agreement and acceptance of the copyright notice Claim form instructions

            CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

            Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

            School Based Services)bull select ldquoForms

            Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

            bull select ldquoUpdatesrdquo Manual replacement pages

            bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

            bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

            Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

            support to accommodate electronic submission of claims and other transactions

            bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

            communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

            integrity)

            Claims Billing and Payment Tools amp Support

            bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

            Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

            bull Websitesbull ndash Fiscal Agent (ACS)

            wwwmedicaidalaskacombull ndash DHSSDBH

            wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

            Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

            MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

            bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

            Claims EditingAll edits are three-digit codes with explanations of how

            theclaim was processed

            ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

            ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

            The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

            thatspecific Remittance Advice

            - Contact ACS Inc Provider Inquiry for clarification as needed

            Integrated BH Regulations TrainingClaims Adjudication Process

            Flow

            Provider Appeals

            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

            days)Disputed recovery of overpayment (60

            days)Three Levels of Appeals

            First level appeals Second level appealsCommissioner level appeals

            Recommend Billing Processesbull Read and maintain your

            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

            eligible to providebull Verify procedure codesbull Obtain Service

            Authorization if applicable bull File your license renewals

            andor certificationpermits timely (keep your enrollment current)

            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

            THANK YOU FOR ATTENDING

            • Mental Health Physician Clinic
            • Resources
            • Resources (2)
            • Regulations Clarification Process
            • Regulations Clarification Cont
            • MHPC Requirements
            • Definition 7AAC 160990(b)(95)
            • Slide 8
            • MHPC Requirements 7 AAC 135030
            • MHPC Requirements 7 AAC 135030
            • MHPC Services
            • Clinic Service Limits amp Requirements
            • Payment
            • Mental Health Intake Assessment
            • Integrated Mental Health and Substance Use Intake Assessment
            • Psychiatric Assessments
            • Psychiatric Assessments Cont
            • Psychological Testing and Evaluation
            • Pharmacologic Management
            • Psychotherapy
            • Psychotherapy Clarification
            • Short-Term Crisis Intervention
            • Facilitation of Telemedicine
            • Screening amp Brief Intervention
            • Screening amp Brief Intervention (conrsquot)
            • Screening amp Brief Intervention (conrsquot) (2)
            • Documentation Requirements
            • Clinical Record Requirements The clinical record must include
            • Treatment Plan
            • Treatment Plan Documentation
            • Treatment Team
            • Treatment Team Cont
            • Progress Notes
            • Medicaid Billing
            • Medicaid is Payer of Last Resort
            • Behavioral Health Medicaid Payment
            • CAMA
            • Medicaid Program Policies amp Claims Billing Procedures Manual
            • Services
            • Service Authorization
            • How to find Alaska Medicaid Information using Affiliated Com
            • Fiscal Agent Functions
            • Claims Billing and Payment Tools amp Support
            • Claims Filing Limits
            • Claims Editing
            • Slide 46
            • Provider Appeals
            • Recommend Billing Processes
            • Slide 49

              Definition 7AAC 160990(b)(95)

              ldquoMental health physician clinic means a clinic operated by one or more psychiatrists that exclusively or primarily provides mental health clinic services furnished by a psychiatrist or by one or more qualified professionalsrdquo

              Qualified Professional Licensing Regulation

              Licensed Psychologist 7AAC 110550

              Licensed Psychological Associate AS 0886

              Licensed Clinical Social Worker AS 0895

              Licensed Physician Assistant 7AAC 110455

              Licensed Advanced Nurse Practitioner

              7AAC 110100

              Licensed Psychiatric Nursing Clinical Specialist

              AS 0868

              Licensed Marital amp Family Therapist

              AS 0863

              Licensed Professional Counselor AS 0829

              MHPC Requirements 7 AAC 135030

              1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

              disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

              staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

              written agreement with a MHPC or other member of the MHPC staff

              6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

              a could not otherwise be provided orb is provided at a location clinically more appropriate than

              MHPC c reason that service was provided in alternate location or

              via telemedicine is clearly documented in recipients clinical record

              MHPC Requirements 7 AAC 135030

              1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

              2 Direct supervision meansA Psychiatrist on premises to deliver medical services

              at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

              the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

              and clinically appropriateF Assume professional responsibility for services

              provided

              MHPC Services

              Clinic Service Limits amp Requirements

              A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

              1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

              providers qualifications to provide neuropsychological testing and evaluation services)

              5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

              a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

              6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

              7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

              day

              Payment

              If a physician provides clinic services in a MHPC the physician may submit a claim for payment

              A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

              B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

              NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

              Mental Health Intake Assessment

              A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

              a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

              See 7 AAC 135130 for more information on documentation

              Integrated Mental Health and Substance Use Intake Assessment

              1 Documented in accordance with 7 AAC 135130 (Clinical Record)

              2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

              active treatment as necessaryb Updated as new information becomes available

              3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

              Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

              Psychiatric Assessments

              ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

              A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

              experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

              Psychiatric Assessments Cont

              Both types of Psychiatric Assessments must include

              bull a review of medical amp psychiatric history or presenting problem

              bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

              including functional impairmentsbull treatment recommendations

              Psychological Testing and Evaluation

              ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

              Psychological testing and evaluation includes

              bull the assessment of functional capabilities

              bull the administration of standardized psychological tests

              bull the interpretation of findings

              Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

              service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

              To qualify for payment a provider must monitor a recipient for the purposes of

              1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

              recipients need and3 monitoring the recipients response to medication

              includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

              Psychotherapy

              ldquoThe department will pay a MHPC for one or more

              of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

              insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

              Psychotherapy ClarificationBiofeedback or relaxation therapy may be

              provided as an element of insight-oriented and interactive individual psychotherapy if

              1 prescribed by a psychiatrist (if provided in MHPC)

              2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

              a chronic pain syndromeb panic disordersc phobias

              Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

              intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

              1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

              short-term crisisrdquo

              A MHPC is NOT required to use Dept form to document short-term crisis intervention

              A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

              Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

              telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

              The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

              The facilitating provider is not required to document a clinical problem or treatment goal in the note

              Screening amp Brief Intervention

              ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

              Screening amp Brief Intervention (conrsquot)

              Brief intervention is motivational discussion focused on

              raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

              Screening amp Brief Intervention (conrsquot)

              MHPC must refer to appropriate program that will meet recipientrsquos needs if

              1 Screening reveals severe risk of substance use

              2 Recipient is already substance use dependent

              3 Recipient already received SBIRT and was unresponsive

              MHPC must document SBIRT in progress note

              SBIRT does not require assessment or Tx Plan

              Documentation Requirements

              Clinical Record RequirementsThe clinical record must include

              bullAn assessmentbullA behavioral health treatment plan that

              meets the requirements of 7AAC 135120bullA progress note for each day the service is

              provided signed by the individual providerbullMust reflect all changes made to the

              recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

              active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

              Treatment Plan

              bull Documented in accordance with 7 AAC 135130 (clinical record)

              bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

              representative (18 and older)bull Based upon the input of a Treatment Team if the

              recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

              MHPC and by the recipient or the recipientrsquos parent or legal representative

              bull Reviewed every 90-135 days to determine need for continued care

              Treatment Plan Documentation

              bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

              to the findings of the assessmentbullThe services and interventions that will be

              rendered to address the goalsbullThe name signature and credentials of

              the psychiatrist operating MHPCbullThe signature of the recipient or the

              recipientrsquos parent or legal representative

              Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

              recipient under 18 must include

              bull The recipientbull The recipientrsquos family members including parents guardians

              and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

              A behavioral health treatment team for a recipient under 18 may include

              bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

              bull Representative(s) from the recipients educational system

              Treatment Team Cont

              All members of treatment team shall attend meetings of the team in

              person or by telephone and be involved in team decisions unless the clinical record documents that

              1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

              2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

              3 weather illness or other circumstances beyond the members control prohibits that member from participating

              Progress Notes

              7AAC 135130(8) Requires

              bull Documented progress note for each service each day service is provided

              bull Date service was providedbull Duration of the service expressed in service units

              or clock time bull Description of the active treatment provided

              (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

              treatment goalsbull Name signature and credentials of the individual

              who rendered the service

              Medicaid Billing

              Medicaid is Payer of Last Resort

              bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

              under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

              Military and Veteranrsquos Benefits Private Health Insurance

              bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

              Behavioral Health Medicaid Payment

              bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

              bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

              bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

              CAMA

              bullCAMA is the acronym for Chronic and Acute Medical Assistance

              bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

              limited number of health conditions andHas very limited coverage

              bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

              number of medications a person can receive in a month

              Medicaid Program Policies amp Claims Billing Procedures Manual

              Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

              Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

              Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

              Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

              Services

              New Codes Services Changing Services Codes

              Code Service Description

              H0031-HH

              Integrated Mental Health amp Substance Use Intake Assessment

              Q3014 Facilitation of Telemedicine

              90846 Psychotherapy Family w out patient present

              S9484-U6

              Short-Term Crisis Intervention (15 min)

              99408 Screening Brief Intervention amp Referral for Treatment

              Code Description Change

              H0031 Mental Health Assessment

              bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

              90849 Psychotherapy Multi Family Group

              bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

              Service Authorization bullAnnual Service Limits will switch from

              CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

              currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

              bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

              days of planned services and will be submitted approximately 3 to 4 times annually

              How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

              bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

              agreement and acceptance of the copyright notice Claim form instructions

              CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

              Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

              School Based Services)bull select ldquoForms

              Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

              bull select ldquoUpdatesrdquo Manual replacement pages

              bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

              bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

              Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

              support to accommodate electronic submission of claims and other transactions

              bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

              communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

              integrity)

              Claims Billing and Payment Tools amp Support

              bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

              Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

              bull Websitesbull ndash Fiscal Agent (ACS)

              wwwmedicaidalaskacombull ndash DHSSDBH

              wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

              Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

              MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

              bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

              Claims EditingAll edits are three-digit codes with explanations of how

              theclaim was processed

              ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

              ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

              The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

              thatspecific Remittance Advice

              - Contact ACS Inc Provider Inquiry for clarification as needed

              Integrated BH Regulations TrainingClaims Adjudication Process

              Flow

              Provider Appeals

              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

              days)Disputed recovery of overpayment (60

              days)Three Levels of Appeals

              First level appeals Second level appealsCommissioner level appeals

              Recommend Billing Processesbull Read and maintain your

              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

              eligible to providebull Verify procedure codesbull Obtain Service

              Authorization if applicable bull File your license renewals

              andor certificationpermits timely (keep your enrollment current)

              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

              THANK YOU FOR ATTENDING

              • Mental Health Physician Clinic
              • Resources
              • Resources (2)
              • Regulations Clarification Process
              • Regulations Clarification Cont
              • MHPC Requirements
              • Definition 7AAC 160990(b)(95)
              • Slide 8
              • MHPC Requirements 7 AAC 135030
              • MHPC Requirements 7 AAC 135030
              • MHPC Services
              • Clinic Service Limits amp Requirements
              • Payment
              • Mental Health Intake Assessment
              • Integrated Mental Health and Substance Use Intake Assessment
              • Psychiatric Assessments
              • Psychiatric Assessments Cont
              • Psychological Testing and Evaluation
              • Pharmacologic Management
              • Psychotherapy
              • Psychotherapy Clarification
              • Short-Term Crisis Intervention
              • Facilitation of Telemedicine
              • Screening amp Brief Intervention
              • Screening amp Brief Intervention (conrsquot)
              • Screening amp Brief Intervention (conrsquot) (2)
              • Documentation Requirements
              • Clinical Record Requirements The clinical record must include
              • Treatment Plan
              • Treatment Plan Documentation
              • Treatment Team
              • Treatment Team Cont
              • Progress Notes
              • Medicaid Billing
              • Medicaid is Payer of Last Resort
              • Behavioral Health Medicaid Payment
              • CAMA
              • Medicaid Program Policies amp Claims Billing Procedures Manual
              • Services
              • Service Authorization
              • How to find Alaska Medicaid Information using Affiliated Com
              • Fiscal Agent Functions
              • Claims Billing and Payment Tools amp Support
              • Claims Filing Limits
              • Claims Editing
              • Slide 46
              • Provider Appeals
              • Recommend Billing Processes
              • Slide 49

                Qualified Professional Licensing Regulation

                Licensed Psychologist 7AAC 110550

                Licensed Psychological Associate AS 0886

                Licensed Clinical Social Worker AS 0895

                Licensed Physician Assistant 7AAC 110455

                Licensed Advanced Nurse Practitioner

                7AAC 110100

                Licensed Psychiatric Nursing Clinical Specialist

                AS 0868

                Licensed Marital amp Family Therapist

                AS 0863

                Licensed Professional Counselor AS 0829

                MHPC Requirements 7 AAC 135030

                1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

                disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

                staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

                written agreement with a MHPC or other member of the MHPC staff

                6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

                a could not otherwise be provided orb is provided at a location clinically more appropriate than

                MHPC c reason that service was provided in alternate location or

                via telemedicine is clearly documented in recipients clinical record

                MHPC Requirements 7 AAC 135030

                1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

                2 Direct supervision meansA Psychiatrist on premises to deliver medical services

                at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

                the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

                and clinically appropriateF Assume professional responsibility for services

                provided

                MHPC Services

                Clinic Service Limits amp Requirements

                A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

                1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

                providers qualifications to provide neuropsychological testing and evaluation services)

                5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

                a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

                6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

                7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

                day

                Payment

                If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                Mental Health Intake Assessment

                A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                See 7 AAC 135130 for more information on documentation

                Integrated Mental Health and Substance Use Intake Assessment

                1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                active treatment as necessaryb Updated as new information becomes available

                3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                Psychiatric Assessments

                ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                Psychiatric Assessments Cont

                Both types of Psychiatric Assessments must include

                bull a review of medical amp psychiatric history or presenting problem

                bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                including functional impairmentsbull treatment recommendations

                Psychological Testing and Evaluation

                ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                Psychological testing and evaluation includes

                bull the assessment of functional capabilities

                bull the administration of standardized psychological tests

                bull the interpretation of findings

                Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                To qualify for payment a provider must monitor a recipient for the purposes of

                1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                recipients need and3 monitoring the recipients response to medication

                includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                Psychotherapy

                ldquoThe department will pay a MHPC for one or more

                of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                provided as an element of insight-oriented and interactive individual psychotherapy if

                1 prescribed by a psychiatrist (if provided in MHPC)

                2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                a chronic pain syndromeb panic disordersc phobias

                Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                short-term crisisrdquo

                A MHPC is NOT required to use Dept form to document short-term crisis intervention

                A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                The facilitating provider is not required to document a clinical problem or treatment goal in the note

                Screening amp Brief Intervention

                ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                Screening amp Brief Intervention (conrsquot)

                Brief intervention is motivational discussion focused on

                raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                Screening amp Brief Intervention (conrsquot)

                MHPC must refer to appropriate program that will meet recipientrsquos needs if

                1 Screening reveals severe risk of substance use

                2 Recipient is already substance use dependent

                3 Recipient already received SBIRT and was unresponsive

                MHPC must document SBIRT in progress note

                SBIRT does not require assessment or Tx Plan

                Documentation Requirements

                Clinical Record RequirementsThe clinical record must include

                bullAn assessmentbullA behavioral health treatment plan that

                meets the requirements of 7AAC 135120bullA progress note for each day the service is

                provided signed by the individual providerbullMust reflect all changes made to the

                recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                Treatment Plan

                bull Documented in accordance with 7 AAC 135130 (clinical record)

                bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                representative (18 and older)bull Based upon the input of a Treatment Team if the

                recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                MHPC and by the recipient or the recipientrsquos parent or legal representative

                bull Reviewed every 90-135 days to determine need for continued care

                Treatment Plan Documentation

                bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                to the findings of the assessmentbullThe services and interventions that will be

                rendered to address the goalsbullThe name signature and credentials of

                the psychiatrist operating MHPCbullThe signature of the recipient or the

                recipientrsquos parent or legal representative

                Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                recipient under 18 must include

                bull The recipientbull The recipientrsquos family members including parents guardians

                and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                A behavioral health treatment team for a recipient under 18 may include

                bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                bull Representative(s) from the recipients educational system

                Treatment Team Cont

                All members of treatment team shall attend meetings of the team in

                person or by telephone and be involved in team decisions unless the clinical record documents that

                1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                3 weather illness or other circumstances beyond the members control prohibits that member from participating

                Progress Notes

                7AAC 135130(8) Requires

                bull Documented progress note for each service each day service is provided

                bull Date service was providedbull Duration of the service expressed in service units

                or clock time bull Description of the active treatment provided

                (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                treatment goalsbull Name signature and credentials of the individual

                who rendered the service

                Medicaid Billing

                Medicaid is Payer of Last Resort

                bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                Military and Veteranrsquos Benefits Private Health Insurance

                bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                Behavioral Health Medicaid Payment

                bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                CAMA

                bullCAMA is the acronym for Chronic and Acute Medical Assistance

                bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                limited number of health conditions andHas very limited coverage

                bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                number of medications a person can receive in a month

                Medicaid Program Policies amp Claims Billing Procedures Manual

                Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                Services

                New Codes Services Changing Services Codes

                Code Service Description

                H0031-HH

                Integrated Mental Health amp Substance Use Intake Assessment

                Q3014 Facilitation of Telemedicine

                90846 Psychotherapy Family w out patient present

                S9484-U6

                Short-Term Crisis Intervention (15 min)

                99408 Screening Brief Intervention amp Referral for Treatment

                Code Description Change

                H0031 Mental Health Assessment

                bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                90849 Psychotherapy Multi Family Group

                bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                Service Authorization bullAnnual Service Limits will switch from

                CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                days of planned services and will be submitted approximately 3 to 4 times annually

                How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                agreement and acceptance of the copyright notice Claim form instructions

                CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                School Based Services)bull select ldquoForms

                Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                bull select ldquoUpdatesrdquo Manual replacement pages

                bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                support to accommodate electronic submission of claims and other transactions

                bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                integrity)

                Claims Billing and Payment Tools amp Support

                bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                bull Websitesbull ndash Fiscal Agent (ACS)

                wwwmedicaidalaskacombull ndash DHSSDBH

                wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                Claims EditingAll edits are three-digit codes with explanations of how

                theclaim was processed

                ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                thatspecific Remittance Advice

                - Contact ACS Inc Provider Inquiry for clarification as needed

                Integrated BH Regulations TrainingClaims Adjudication Process

                Flow

                Provider Appeals

                REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                days)Disputed recovery of overpayment (60

                days)Three Levels of Appeals

                First level appeals Second level appealsCommissioner level appeals

                Recommend Billing Processesbull Read and maintain your

                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                eligible to providebull Verify procedure codesbull Obtain Service

                Authorization if applicable bull File your license renewals

                andor certificationpermits timely (keep your enrollment current)

                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                THANK YOU FOR ATTENDING

                • Mental Health Physician Clinic
                • Resources
                • Resources (2)
                • Regulations Clarification Process
                • Regulations Clarification Cont
                • MHPC Requirements
                • Definition 7AAC 160990(b)(95)
                • Slide 8
                • MHPC Requirements 7 AAC 135030
                • MHPC Requirements 7 AAC 135030
                • MHPC Services
                • Clinic Service Limits amp Requirements
                • Payment
                • Mental Health Intake Assessment
                • Integrated Mental Health and Substance Use Intake Assessment
                • Psychiatric Assessments
                • Psychiatric Assessments Cont
                • Psychological Testing and Evaluation
                • Pharmacologic Management
                • Psychotherapy
                • Psychotherapy Clarification
                • Short-Term Crisis Intervention
                • Facilitation of Telemedicine
                • Screening amp Brief Intervention
                • Screening amp Brief Intervention (conrsquot)
                • Screening amp Brief Intervention (conrsquot) (2)
                • Documentation Requirements
                • Clinical Record Requirements The clinical record must include
                • Treatment Plan
                • Treatment Plan Documentation
                • Treatment Team
                • Treatment Team Cont
                • Progress Notes
                • Medicaid Billing
                • Medicaid is Payer of Last Resort
                • Behavioral Health Medicaid Payment
                • CAMA
                • Medicaid Program Policies amp Claims Billing Procedures Manual
                • Services
                • Service Authorization
                • How to find Alaska Medicaid Information using Affiliated Com
                • Fiscal Agent Functions
                • Claims Billing and Payment Tools amp Support
                • Claims Filing Limits
                • Claims Editing
                • Slide 46
                • Provider Appeals
                • Recommend Billing Processes
                • Slide 49

                  MHPC Requirements 7 AAC 135030

                  1 Must be enrolled in Medicaid under 7 AAC 105210 2 Services are for treatment of a diagnosable mental health

                  disorder3 Services provided by psychiatrist or licensed professionals4 Psychiatrist operating MHPC provides direct supervision to

                  staff and assumes responsibility for the treatment given5 Necessary adjunctive treatment provided directly or through

                  written agreement with a MHPC or other member of the MHPC staff

                  6 Services provided on MHPC premises or via telemedicine under 7 AAC 110620 - 7 AAC 110639 unless the service

                  a could not otherwise be provided orb is provided at a location clinically more appropriate than

                  MHPC c reason that service was provided in alternate location or

                  via telemedicine is clearly documented in recipients clinical record

                  MHPC Requirements 7 AAC 135030

                  1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

                  2 Direct supervision meansA Psychiatrist on premises to deliver medical services

                  at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

                  the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

                  and clinically appropriateF Assume professional responsibility for services

                  provided

                  MHPC Services

                  Clinic Service Limits amp Requirements

                  A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

                  1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

                  providers qualifications to provide neuropsychological testing and evaluation services)

                  5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

                  a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

                  6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

                  7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

                  day

                  Payment

                  If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                  A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                  B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                  NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                  Mental Health Intake Assessment

                  A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                  a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                  See 7 AAC 135130 for more information on documentation

                  Integrated Mental Health and Substance Use Intake Assessment

                  1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                  2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                  active treatment as necessaryb Updated as new information becomes available

                  3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                  Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                  Psychiatric Assessments

                  ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                  A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                  experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                  Psychiatric Assessments Cont

                  Both types of Psychiatric Assessments must include

                  bull a review of medical amp psychiatric history or presenting problem

                  bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                  including functional impairmentsbull treatment recommendations

                  Psychological Testing and Evaluation

                  ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                  Psychological testing and evaluation includes

                  bull the assessment of functional capabilities

                  bull the administration of standardized psychological tests

                  bull the interpretation of findings

                  Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                  service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                  To qualify for payment a provider must monitor a recipient for the purposes of

                  1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                  recipients need and3 monitoring the recipients response to medication

                  includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                  Psychotherapy

                  ldquoThe department will pay a MHPC for one or more

                  of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                  insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                  Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                  provided as an element of insight-oriented and interactive individual psychotherapy if

                  1 prescribed by a psychiatrist (if provided in MHPC)

                  2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                  a chronic pain syndromeb panic disordersc phobias

                  Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                  intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                  1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                  short-term crisisrdquo

                  A MHPC is NOT required to use Dept form to document short-term crisis intervention

                  A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                  Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                  telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                  The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                  The facilitating provider is not required to document a clinical problem or treatment goal in the note

                  Screening amp Brief Intervention

                  ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                  Screening amp Brief Intervention (conrsquot)

                  Brief intervention is motivational discussion focused on

                  raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                  Screening amp Brief Intervention (conrsquot)

                  MHPC must refer to appropriate program that will meet recipientrsquos needs if

                  1 Screening reveals severe risk of substance use

                  2 Recipient is already substance use dependent

                  3 Recipient already received SBIRT and was unresponsive

                  MHPC must document SBIRT in progress note

                  SBIRT does not require assessment or Tx Plan

                  Documentation Requirements

                  Clinical Record RequirementsThe clinical record must include

                  bullAn assessmentbullA behavioral health treatment plan that

                  meets the requirements of 7AAC 135120bullA progress note for each day the service is

                  provided signed by the individual providerbullMust reflect all changes made to the

                  recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                  active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                  Treatment Plan

                  bull Documented in accordance with 7 AAC 135130 (clinical record)

                  bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                  representative (18 and older)bull Based upon the input of a Treatment Team if the

                  recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                  MHPC and by the recipient or the recipientrsquos parent or legal representative

                  bull Reviewed every 90-135 days to determine need for continued care

                  Treatment Plan Documentation

                  bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                  to the findings of the assessmentbullThe services and interventions that will be

                  rendered to address the goalsbullThe name signature and credentials of

                  the psychiatrist operating MHPCbullThe signature of the recipient or the

                  recipientrsquos parent or legal representative

                  Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                  recipient under 18 must include

                  bull The recipientbull The recipientrsquos family members including parents guardians

                  and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                  A behavioral health treatment team for a recipient under 18 may include

                  bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                  bull Representative(s) from the recipients educational system

                  Treatment Team Cont

                  All members of treatment team shall attend meetings of the team in

                  person or by telephone and be involved in team decisions unless the clinical record documents that

                  1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                  2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                  3 weather illness or other circumstances beyond the members control prohibits that member from participating

                  Progress Notes

                  7AAC 135130(8) Requires

                  bull Documented progress note for each service each day service is provided

                  bull Date service was providedbull Duration of the service expressed in service units

                  or clock time bull Description of the active treatment provided

                  (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                  treatment goalsbull Name signature and credentials of the individual

                  who rendered the service

                  Medicaid Billing

                  Medicaid is Payer of Last Resort

                  bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                  under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                  Military and Veteranrsquos Benefits Private Health Insurance

                  bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                  Behavioral Health Medicaid Payment

                  bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                  bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                  bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                  CAMA

                  bullCAMA is the acronym for Chronic and Acute Medical Assistance

                  bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                  limited number of health conditions andHas very limited coverage

                  bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                  number of medications a person can receive in a month

                  Medicaid Program Policies amp Claims Billing Procedures Manual

                  Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                  Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                  Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                  Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                  Services

                  New Codes Services Changing Services Codes

                  Code Service Description

                  H0031-HH

                  Integrated Mental Health amp Substance Use Intake Assessment

                  Q3014 Facilitation of Telemedicine

                  90846 Psychotherapy Family w out patient present

                  S9484-U6

                  Short-Term Crisis Intervention (15 min)

                  99408 Screening Brief Intervention amp Referral for Treatment

                  Code Description Change

                  H0031 Mental Health Assessment

                  bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                  90849 Psychotherapy Multi Family Group

                  bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                  Service Authorization bullAnnual Service Limits will switch from

                  CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                  currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                  bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                  days of planned services and will be submitted approximately 3 to 4 times annually

                  How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                  bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                  agreement and acceptance of the copyright notice Claim form instructions

                  CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                  Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                  School Based Services)bull select ldquoForms

                  Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                  bull select ldquoUpdatesrdquo Manual replacement pages

                  bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                  bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                  Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                  support to accommodate electronic submission of claims and other transactions

                  bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                  communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                  integrity)

                  Claims Billing and Payment Tools amp Support

                  bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                  Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                  bull Websitesbull ndash Fiscal Agent (ACS)

                  wwwmedicaidalaskacombull ndash DHSSDBH

                  wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                  Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                  MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                  bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                  Claims EditingAll edits are three-digit codes with explanations of how

                  theclaim was processed

                  ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                  ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                  The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                  thatspecific Remittance Advice

                  - Contact ACS Inc Provider Inquiry for clarification as needed

                  Integrated BH Regulations TrainingClaims Adjudication Process

                  Flow

                  Provider Appeals

                  REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                  days)Disputed recovery of overpayment (60

                  days)Three Levels of Appeals

                  First level appeals Second level appealsCommissioner level appeals

                  Recommend Billing Processesbull Read and maintain your

                  billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                  eligible to providebull Verify procedure codesbull Obtain Service

                  Authorization if applicable bull File your license renewals

                  andor certificationpermits timely (keep your enrollment current)

                  bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                  THANK YOU FOR ATTENDING

                  • Mental Health Physician Clinic
                  • Resources
                  • Resources (2)
                  • Regulations Clarification Process
                  • Regulations Clarification Cont
                  • MHPC Requirements
                  • Definition 7AAC 160990(b)(95)
                  • Slide 8
                  • MHPC Requirements 7 AAC 135030
                  • MHPC Requirements 7 AAC 135030
                  • MHPC Services
                  • Clinic Service Limits amp Requirements
                  • Payment
                  • Mental Health Intake Assessment
                  • Integrated Mental Health and Substance Use Intake Assessment
                  • Psychiatric Assessments
                  • Psychiatric Assessments Cont
                  • Psychological Testing and Evaluation
                  • Pharmacologic Management
                  • Psychotherapy
                  • Psychotherapy Clarification
                  • Short-Term Crisis Intervention
                  • Facilitation of Telemedicine
                  • Screening amp Brief Intervention
                  • Screening amp Brief Intervention (conrsquot)
                  • Screening amp Brief Intervention (conrsquot) (2)
                  • Documentation Requirements
                  • Clinical Record Requirements The clinical record must include
                  • Treatment Plan
                  • Treatment Plan Documentation
                  • Treatment Team
                  • Treatment Team Cont
                  • Progress Notes
                  • Medicaid Billing
                  • Medicaid is Payer of Last Resort
                  • Behavioral Health Medicaid Payment
                  • CAMA
                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                  • Services
                  • Service Authorization
                  • How to find Alaska Medicaid Information using Affiliated Com
                  • Fiscal Agent Functions
                  • Claims Billing and Payment Tools amp Support
                  • Claims Filing Limits
                  • Claims Editing
                  • Slide 46
                  • Provider Appeals
                  • Recommend Billing Processes
                  • Slide 49

                    MHPC Requirements 7 AAC 135030

                    1 Psychiatrist operating MHPC must provide direct supervision to each qualified staff

                    2 Direct supervision meansA Psychiatrist on premises to deliver medical services

                    at least 30 of operating hours B Approve all treatment plans in writingC Review each case every 90 - 135 days to determine

                    the need for continued careD Provide direct clinical consultation and supervisionE Assure services provided are medically necessary

                    and clinically appropriateF Assume professional responsibility for services

                    provided

                    MHPC Services

                    Clinic Service Limits amp Requirements

                    A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

                    1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

                    providers qualifications to provide neuropsychological testing and evaluation services)

                    5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

                    a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

                    6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

                    7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

                    day

                    Payment

                    If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                    A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                    B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                    NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                    Mental Health Intake Assessment

                    A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                    a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                    See 7 AAC 135130 for more information on documentation

                    Integrated Mental Health and Substance Use Intake Assessment

                    1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                    2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                    active treatment as necessaryb Updated as new information becomes available

                    3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                    Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                    Psychiatric Assessments

                    ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                    A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                    experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                    Psychiatric Assessments Cont

                    Both types of Psychiatric Assessments must include

                    bull a review of medical amp psychiatric history or presenting problem

                    bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                    including functional impairmentsbull treatment recommendations

                    Psychological Testing and Evaluation

                    ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                    Psychological testing and evaluation includes

                    bull the assessment of functional capabilities

                    bull the administration of standardized psychological tests

                    bull the interpretation of findings

                    Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                    service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                    To qualify for payment a provider must monitor a recipient for the purposes of

                    1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                    recipients need and3 monitoring the recipients response to medication

                    includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                    Psychotherapy

                    ldquoThe department will pay a MHPC for one or more

                    of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                    insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                    Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                    provided as an element of insight-oriented and interactive individual psychotherapy if

                    1 prescribed by a psychiatrist (if provided in MHPC)

                    2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                    a chronic pain syndromeb panic disordersc phobias

                    Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                    intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                    1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                    short-term crisisrdquo

                    A MHPC is NOT required to use Dept form to document short-term crisis intervention

                    A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                    Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                    telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                    The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                    The facilitating provider is not required to document a clinical problem or treatment goal in the note

                    Screening amp Brief Intervention

                    ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                    Screening amp Brief Intervention (conrsquot)

                    Brief intervention is motivational discussion focused on

                    raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                    Screening amp Brief Intervention (conrsquot)

                    MHPC must refer to appropriate program that will meet recipientrsquos needs if

                    1 Screening reveals severe risk of substance use

                    2 Recipient is already substance use dependent

                    3 Recipient already received SBIRT and was unresponsive

                    MHPC must document SBIRT in progress note

                    SBIRT does not require assessment or Tx Plan

                    Documentation Requirements

                    Clinical Record RequirementsThe clinical record must include

                    bullAn assessmentbullA behavioral health treatment plan that

                    meets the requirements of 7AAC 135120bullA progress note for each day the service is

                    provided signed by the individual providerbullMust reflect all changes made to the

                    recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                    active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                    Treatment Plan

                    bull Documented in accordance with 7 AAC 135130 (clinical record)

                    bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                    representative (18 and older)bull Based upon the input of a Treatment Team if the

                    recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                    MHPC and by the recipient or the recipientrsquos parent or legal representative

                    bull Reviewed every 90-135 days to determine need for continued care

                    Treatment Plan Documentation

                    bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                    to the findings of the assessmentbullThe services and interventions that will be

                    rendered to address the goalsbullThe name signature and credentials of

                    the psychiatrist operating MHPCbullThe signature of the recipient or the

                    recipientrsquos parent or legal representative

                    Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                    recipient under 18 must include

                    bull The recipientbull The recipientrsquos family members including parents guardians

                    and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                    A behavioral health treatment team for a recipient under 18 may include

                    bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                    bull Representative(s) from the recipients educational system

                    Treatment Team Cont

                    All members of treatment team shall attend meetings of the team in

                    person or by telephone and be involved in team decisions unless the clinical record documents that

                    1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                    2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                    3 weather illness or other circumstances beyond the members control prohibits that member from participating

                    Progress Notes

                    7AAC 135130(8) Requires

                    bull Documented progress note for each service each day service is provided

                    bull Date service was providedbull Duration of the service expressed in service units

                    or clock time bull Description of the active treatment provided

                    (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                    treatment goalsbull Name signature and credentials of the individual

                    who rendered the service

                    Medicaid Billing

                    Medicaid is Payer of Last Resort

                    bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                    under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                    Military and Veteranrsquos Benefits Private Health Insurance

                    bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                    Behavioral Health Medicaid Payment

                    bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                    bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                    bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                    CAMA

                    bullCAMA is the acronym for Chronic and Acute Medical Assistance

                    bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                    limited number of health conditions andHas very limited coverage

                    bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                    number of medications a person can receive in a month

                    Medicaid Program Policies amp Claims Billing Procedures Manual

                    Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                    Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                    Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                    Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                    Services

                    New Codes Services Changing Services Codes

                    Code Service Description

                    H0031-HH

                    Integrated Mental Health amp Substance Use Intake Assessment

                    Q3014 Facilitation of Telemedicine

                    90846 Psychotherapy Family w out patient present

                    S9484-U6

                    Short-Term Crisis Intervention (15 min)

                    99408 Screening Brief Intervention amp Referral for Treatment

                    Code Description Change

                    H0031 Mental Health Assessment

                    bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                    90849 Psychotherapy Multi Family Group

                    bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                    Service Authorization bullAnnual Service Limits will switch from

                    CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                    currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                    bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                    days of planned services and will be submitted approximately 3 to 4 times annually

                    How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                    bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                    agreement and acceptance of the copyright notice Claim form instructions

                    CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                    Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                    School Based Services)bull select ldquoForms

                    Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                    bull select ldquoUpdatesrdquo Manual replacement pages

                    bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                    bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                    support to accommodate electronic submission of claims and other transactions

                    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                    integrity)

                    Claims Billing and Payment Tools amp Support

                    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                    bull Websitesbull ndash Fiscal Agent (ACS)

                    wwwmedicaidalaskacombull ndash DHSSDBH

                    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                    Claims EditingAll edits are three-digit codes with explanations of how

                    theclaim was processed

                    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                    thatspecific Remittance Advice

                    - Contact ACS Inc Provider Inquiry for clarification as needed

                    Integrated BH Regulations TrainingClaims Adjudication Process

                    Flow

                    Provider Appeals

                    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                    days)Disputed recovery of overpayment (60

                    days)Three Levels of Appeals

                    First level appeals Second level appealsCommissioner level appeals

                    Recommend Billing Processesbull Read and maintain your

                    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                    eligible to providebull Verify procedure codesbull Obtain Service

                    Authorization if applicable bull File your license renewals

                    andor certificationpermits timely (keep your enrollment current)

                    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                    THANK YOU FOR ATTENDING

                    • Mental Health Physician Clinic
                    • Resources
                    • Resources (2)
                    • Regulations Clarification Process
                    • Regulations Clarification Cont
                    • MHPC Requirements
                    • Definition 7AAC 160990(b)(95)
                    • Slide 8
                    • MHPC Requirements 7 AAC 135030
                    • MHPC Requirements 7 AAC 135030
                    • MHPC Services
                    • Clinic Service Limits amp Requirements
                    • Payment
                    • Mental Health Intake Assessment
                    • Integrated Mental Health and Substance Use Intake Assessment
                    • Psychiatric Assessments
                    • Psychiatric Assessments Cont
                    • Psychological Testing and Evaluation
                    • Pharmacologic Management
                    • Psychotherapy
                    • Psychotherapy Clarification
                    • Short-Term Crisis Intervention
                    • Facilitation of Telemedicine
                    • Screening amp Brief Intervention
                    • Screening amp Brief Intervention (conrsquot)
                    • Screening amp Brief Intervention (conrsquot) (2)
                    • Documentation Requirements
                    • Clinical Record Requirements The clinical record must include
                    • Treatment Plan
                    • Treatment Plan Documentation
                    • Treatment Team
                    • Treatment Team Cont
                    • Progress Notes
                    • Medicaid Billing
                    • Medicaid is Payer of Last Resort
                    • Behavioral Health Medicaid Payment
                    • CAMA
                    • Medicaid Program Policies amp Claims Billing Procedures Manual
                    • Services
                    • Service Authorization
                    • How to find Alaska Medicaid Information using Affiliated Com
                    • Fiscal Agent Functions
                    • Claims Billing and Payment Tools amp Support
                    • Claims Filing Limits
                    • Claims Editing
                    • Slide 46
                    • Provider Appeals
                    • Recommend Billing Processes
                    • Slide 49

                      MHPC Services

                      Clinic Service Limits amp Requirements

                      A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

                      1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

                      providers qualifications to provide neuropsychological testing and evaluation services)

                      5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

                      a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

                      6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

                      7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

                      day

                      Payment

                      If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                      A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                      B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                      NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                      Mental Health Intake Assessment

                      A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                      a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                      See 7 AAC 135130 for more information on documentation

                      Integrated Mental Health and Substance Use Intake Assessment

                      1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                      2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                      active treatment as necessaryb Updated as new information becomes available

                      3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                      Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                      Psychiatric Assessments

                      ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                      A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                      experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                      Psychiatric Assessments Cont

                      Both types of Psychiatric Assessments must include

                      bull a review of medical amp psychiatric history or presenting problem

                      bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                      including functional impairmentsbull treatment recommendations

                      Psychological Testing and Evaluation

                      ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                      Psychological testing and evaluation includes

                      bull the assessment of functional capabilities

                      bull the administration of standardized psychological tests

                      bull the interpretation of findings

                      Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                      service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                      To qualify for payment a provider must monitor a recipient for the purposes of

                      1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                      recipients need and3 monitoring the recipients response to medication

                      includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                      Psychotherapy

                      ldquoThe department will pay a MHPC for one or more

                      of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                      insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                      Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                      provided as an element of insight-oriented and interactive individual psychotherapy if

                      1 prescribed by a psychiatrist (if provided in MHPC)

                      2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                      a chronic pain syndromeb panic disordersc phobias

                      Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                      intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                      1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                      short-term crisisrdquo

                      A MHPC is NOT required to use Dept form to document short-term crisis intervention

                      A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                      Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                      telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                      The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                      The facilitating provider is not required to document a clinical problem or treatment goal in the note

                      Screening amp Brief Intervention

                      ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                      Screening amp Brief Intervention (conrsquot)

                      Brief intervention is motivational discussion focused on

                      raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                      Screening amp Brief Intervention (conrsquot)

                      MHPC must refer to appropriate program that will meet recipientrsquos needs if

                      1 Screening reveals severe risk of substance use

                      2 Recipient is already substance use dependent

                      3 Recipient already received SBIRT and was unresponsive

                      MHPC must document SBIRT in progress note

                      SBIRT does not require assessment or Tx Plan

                      Documentation Requirements

                      Clinical Record RequirementsThe clinical record must include

                      bullAn assessmentbullA behavioral health treatment plan that

                      meets the requirements of 7AAC 135120bullA progress note for each day the service is

                      provided signed by the individual providerbullMust reflect all changes made to the

                      recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                      active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                      Treatment Plan

                      bull Documented in accordance with 7 AAC 135130 (clinical record)

                      bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                      representative (18 and older)bull Based upon the input of a Treatment Team if the

                      recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                      MHPC and by the recipient or the recipientrsquos parent or legal representative

                      bull Reviewed every 90-135 days to determine need for continued care

                      Treatment Plan Documentation

                      bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                      to the findings of the assessmentbullThe services and interventions that will be

                      rendered to address the goalsbullThe name signature and credentials of

                      the psychiatrist operating MHPCbullThe signature of the recipient or the

                      recipientrsquos parent or legal representative

                      Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                      recipient under 18 must include

                      bull The recipientbull The recipientrsquos family members including parents guardians

                      and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                      A behavioral health treatment team for a recipient under 18 may include

                      bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                      bull Representative(s) from the recipients educational system

                      Treatment Team Cont

                      All members of treatment team shall attend meetings of the team in

                      person or by telephone and be involved in team decisions unless the clinical record documents that

                      1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                      2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                      3 weather illness or other circumstances beyond the members control prohibits that member from participating

                      Progress Notes

                      7AAC 135130(8) Requires

                      bull Documented progress note for each service each day service is provided

                      bull Date service was providedbull Duration of the service expressed in service units

                      or clock time bull Description of the active treatment provided

                      (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                      treatment goalsbull Name signature and credentials of the individual

                      who rendered the service

                      Medicaid Billing

                      Medicaid is Payer of Last Resort

                      bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                      under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                      Military and Veteranrsquos Benefits Private Health Insurance

                      bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                      Behavioral Health Medicaid Payment

                      bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                      bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                      bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                      CAMA

                      bullCAMA is the acronym for Chronic and Acute Medical Assistance

                      bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                      limited number of health conditions andHas very limited coverage

                      bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                      number of medications a person can receive in a month

                      Medicaid Program Policies amp Claims Billing Procedures Manual

                      Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                      Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                      Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                      Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                      Services

                      New Codes Services Changing Services Codes

                      Code Service Description

                      H0031-HH

                      Integrated Mental Health amp Substance Use Intake Assessment

                      Q3014 Facilitation of Telemedicine

                      90846 Psychotherapy Family w out patient present

                      S9484-U6

                      Short-Term Crisis Intervention (15 min)

                      99408 Screening Brief Intervention amp Referral for Treatment

                      Code Description Change

                      H0031 Mental Health Assessment

                      bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                      90849 Psychotherapy Multi Family Group

                      bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                      Service Authorization bullAnnual Service Limits will switch from

                      CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                      currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                      bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                      days of planned services and will be submitted approximately 3 to 4 times annually

                      How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                      bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                      agreement and acceptance of the copyright notice Claim form instructions

                      CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                      Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                      School Based Services)bull select ldquoForms

                      Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                      bull select ldquoUpdatesrdquo Manual replacement pages

                      bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                      bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                      Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                      support to accommodate electronic submission of claims and other transactions

                      bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                      communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                      integrity)

                      Claims Billing and Payment Tools amp Support

                      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                      bull Websitesbull ndash Fiscal Agent (ACS)

                      wwwmedicaidalaskacombull ndash DHSSDBH

                      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                      Claims EditingAll edits are three-digit codes with explanations of how

                      theclaim was processed

                      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                      thatspecific Remittance Advice

                      - Contact ACS Inc Provider Inquiry for clarification as needed

                      Integrated BH Regulations TrainingClaims Adjudication Process

                      Flow

                      Provider Appeals

                      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                      days)Disputed recovery of overpayment (60

                      days)Three Levels of Appeals

                      First level appeals Second level appealsCommissioner level appeals

                      Recommend Billing Processesbull Read and maintain your

                      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                      eligible to providebull Verify procedure codesbull Obtain Service

                      Authorization if applicable bull File your license renewals

                      andor certificationpermits timely (keep your enrollment current)

                      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                      THANK YOU FOR ATTENDING

                      • Mental Health Physician Clinic
                      • Resources
                      • Resources (2)
                      • Regulations Clarification Process
                      • Regulations Clarification Cont
                      • MHPC Requirements
                      • Definition 7AAC 160990(b)(95)
                      • Slide 8
                      • MHPC Requirements 7 AAC 135030
                      • MHPC Requirements 7 AAC 135030
                      • MHPC Services
                      • Clinic Service Limits amp Requirements
                      • Payment
                      • Mental Health Intake Assessment
                      • Integrated Mental Health and Substance Use Intake Assessment
                      • Psychiatric Assessments
                      • Psychiatric Assessments Cont
                      • Psychological Testing and Evaluation
                      • Pharmacologic Management
                      • Psychotherapy
                      • Psychotherapy Clarification
                      • Short-Term Crisis Intervention
                      • Facilitation of Telemedicine
                      • Screening amp Brief Intervention
                      • Screening amp Brief Intervention (conrsquot)
                      • Screening amp Brief Intervention (conrsquot) (2)
                      • Documentation Requirements
                      • Clinical Record Requirements The clinical record must include
                      • Treatment Plan
                      • Treatment Plan Documentation
                      • Treatment Team
                      • Treatment Team Cont
                      • Progress Notes
                      • Medicaid Billing
                      • Medicaid is Payer of Last Resort
                      • Behavioral Health Medicaid Payment
                      • CAMA
                      • Medicaid Program Policies amp Claims Billing Procedures Manual
                      • Services
                      • Service Authorization
                      • How to find Alaska Medicaid Information using Affiliated Com
                      • Fiscal Agent Functions
                      • Claims Billing and Payment Tools amp Support
                      • Claims Filing Limits
                      • Claims Editing
                      • Slide 46
                      • Provider Appeals
                      • Recommend Billing Processes
                      • Slide 49

                        Clinic Service Limits amp Requirements

                        A MHPC may provide the following behavioral health clinic services without prior authorization from the department per recipient per State fiscal year

                        1 Psychotherapy 10 hours (any combination of individual group and family) 2 Psychiatric assessments 4 assessments3 Psychological testing and evaluation 6 hours4 Neuropsychological testing and evaluation 12 hours (must document

                        providers qualifications to provide neuropsychological testing and evaluation services)

                        5 Pharmacologic management services 1 visit per week (first four weeks) 1 visit per month thereafter unless more frequent monitoring is required because

                        a the requirements of the specific medication orb a recipients unusual clinical reaction to a medication

                        6 Assessment 1 Integrated mental health and substance use intake assessment OR 1 Mental health intake assessment every six months

                        7 Short-term crisis intervention services 22 hours8 Screening and brief intervention services (SBIRT) 1 billable service per

                        day

                        Payment

                        If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                        A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                        B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                        NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                        Mental Health Intake Assessment

                        A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                        a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                        See 7 AAC 135130 for more information on documentation

                        Integrated Mental Health and Substance Use Intake Assessment

                        1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                        2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                        active treatment as necessaryb Updated as new information becomes available

                        3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                        Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                        Psychiatric Assessments

                        ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                        A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                        experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                        Psychiatric Assessments Cont

                        Both types of Psychiatric Assessments must include

                        bull a review of medical amp psychiatric history or presenting problem

                        bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                        including functional impairmentsbull treatment recommendations

                        Psychological Testing and Evaluation

                        ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                        Psychological testing and evaluation includes

                        bull the assessment of functional capabilities

                        bull the administration of standardized psychological tests

                        bull the interpretation of findings

                        Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                        service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                        To qualify for payment a provider must monitor a recipient for the purposes of

                        1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                        recipients need and3 monitoring the recipients response to medication

                        includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                        Psychotherapy

                        ldquoThe department will pay a MHPC for one or more

                        of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                        insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                        Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                        provided as an element of insight-oriented and interactive individual psychotherapy if

                        1 prescribed by a psychiatrist (if provided in MHPC)

                        2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                        a chronic pain syndromeb panic disordersc phobias

                        Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                        intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                        1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                        short-term crisisrdquo

                        A MHPC is NOT required to use Dept form to document short-term crisis intervention

                        A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                        Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                        telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                        The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                        The facilitating provider is not required to document a clinical problem or treatment goal in the note

                        Screening amp Brief Intervention

                        ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                        Screening amp Brief Intervention (conrsquot)

                        Brief intervention is motivational discussion focused on

                        raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                        Screening amp Brief Intervention (conrsquot)

                        MHPC must refer to appropriate program that will meet recipientrsquos needs if

                        1 Screening reveals severe risk of substance use

                        2 Recipient is already substance use dependent

                        3 Recipient already received SBIRT and was unresponsive

                        MHPC must document SBIRT in progress note

                        SBIRT does not require assessment or Tx Plan

                        Documentation Requirements

                        Clinical Record RequirementsThe clinical record must include

                        bullAn assessmentbullA behavioral health treatment plan that

                        meets the requirements of 7AAC 135120bullA progress note for each day the service is

                        provided signed by the individual providerbullMust reflect all changes made to the

                        recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                        active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                        Treatment Plan

                        bull Documented in accordance with 7 AAC 135130 (clinical record)

                        bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                        representative (18 and older)bull Based upon the input of a Treatment Team if the

                        recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                        MHPC and by the recipient or the recipientrsquos parent or legal representative

                        bull Reviewed every 90-135 days to determine need for continued care

                        Treatment Plan Documentation

                        bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                        to the findings of the assessmentbullThe services and interventions that will be

                        rendered to address the goalsbullThe name signature and credentials of

                        the psychiatrist operating MHPCbullThe signature of the recipient or the

                        recipientrsquos parent or legal representative

                        Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                        recipient under 18 must include

                        bull The recipientbull The recipientrsquos family members including parents guardians

                        and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                        A behavioral health treatment team for a recipient under 18 may include

                        bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                        bull Representative(s) from the recipients educational system

                        Treatment Team Cont

                        All members of treatment team shall attend meetings of the team in

                        person or by telephone and be involved in team decisions unless the clinical record documents that

                        1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                        2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                        3 weather illness or other circumstances beyond the members control prohibits that member from participating

                        Progress Notes

                        7AAC 135130(8) Requires

                        bull Documented progress note for each service each day service is provided

                        bull Date service was providedbull Duration of the service expressed in service units

                        or clock time bull Description of the active treatment provided

                        (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                        treatment goalsbull Name signature and credentials of the individual

                        who rendered the service

                        Medicaid Billing

                        Medicaid is Payer of Last Resort

                        bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                        under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                        Military and Veteranrsquos Benefits Private Health Insurance

                        bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                        Behavioral Health Medicaid Payment

                        bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                        bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                        bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                        CAMA

                        bullCAMA is the acronym for Chronic and Acute Medical Assistance

                        bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                        limited number of health conditions andHas very limited coverage

                        bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                        number of medications a person can receive in a month

                        Medicaid Program Policies amp Claims Billing Procedures Manual

                        Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                        Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                        Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                        Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                        Services

                        New Codes Services Changing Services Codes

                        Code Service Description

                        H0031-HH

                        Integrated Mental Health amp Substance Use Intake Assessment

                        Q3014 Facilitation of Telemedicine

                        90846 Psychotherapy Family w out patient present

                        S9484-U6

                        Short-Term Crisis Intervention (15 min)

                        99408 Screening Brief Intervention amp Referral for Treatment

                        Code Description Change

                        H0031 Mental Health Assessment

                        bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                        90849 Psychotherapy Multi Family Group

                        bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                        Service Authorization bullAnnual Service Limits will switch from

                        CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                        currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                        bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                        days of planned services and will be submitted approximately 3 to 4 times annually

                        How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                        bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                        agreement and acceptance of the copyright notice Claim form instructions

                        CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                        Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                        School Based Services)bull select ldquoForms

                        Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                        bull select ldquoUpdatesrdquo Manual replacement pages

                        bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                        bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                        Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                        support to accommodate electronic submission of claims and other transactions

                        bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                        communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                        integrity)

                        Claims Billing and Payment Tools amp Support

                        bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                        Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                        bull Websitesbull ndash Fiscal Agent (ACS)

                        wwwmedicaidalaskacombull ndash DHSSDBH

                        wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                        Claims EditingAll edits are three-digit codes with explanations of how

                        theclaim was processed

                        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                        thatspecific Remittance Advice

                        - Contact ACS Inc Provider Inquiry for clarification as needed

                        Integrated BH Regulations TrainingClaims Adjudication Process

                        Flow

                        Provider Appeals

                        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                        days)Disputed recovery of overpayment (60

                        days)Three Levels of Appeals

                        First level appeals Second level appealsCommissioner level appeals

                        Recommend Billing Processesbull Read and maintain your

                        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                        eligible to providebull Verify procedure codesbull Obtain Service

                        Authorization if applicable bull File your license renewals

                        andor certificationpermits timely (keep your enrollment current)

                        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                        THANK YOU FOR ATTENDING

                        • Mental Health Physician Clinic
                        • Resources
                        • Resources (2)
                        • Regulations Clarification Process
                        • Regulations Clarification Cont
                        • MHPC Requirements
                        • Definition 7AAC 160990(b)(95)
                        • Slide 8
                        • MHPC Requirements 7 AAC 135030
                        • MHPC Requirements 7 AAC 135030
                        • MHPC Services
                        • Clinic Service Limits amp Requirements
                        • Payment
                        • Mental Health Intake Assessment
                        • Integrated Mental Health and Substance Use Intake Assessment
                        • Psychiatric Assessments
                        • Psychiatric Assessments Cont
                        • Psychological Testing and Evaluation
                        • Pharmacologic Management
                        • Psychotherapy
                        • Psychotherapy Clarification
                        • Short-Term Crisis Intervention
                        • Facilitation of Telemedicine
                        • Screening amp Brief Intervention
                        • Screening amp Brief Intervention (conrsquot)
                        • Screening amp Brief Intervention (conrsquot) (2)
                        • Documentation Requirements
                        • Clinical Record Requirements The clinical record must include
                        • Treatment Plan
                        • Treatment Plan Documentation
                        • Treatment Team
                        • Treatment Team Cont
                        • Progress Notes
                        • Medicaid Billing
                        • Medicaid is Payer of Last Resort
                        • Behavioral Health Medicaid Payment
                        • CAMA
                        • Medicaid Program Policies amp Claims Billing Procedures Manual
                        • Services
                        • Service Authorization
                        • How to find Alaska Medicaid Information using Affiliated Com
                        • Fiscal Agent Functions
                        • Claims Billing and Payment Tools amp Support
                        • Claims Filing Limits
                        • Claims Editing
                        • Slide 46
                        • Provider Appeals
                        • Recommend Billing Processes
                        • Slide 49

                          Payment

                          If a physician provides clinic services in a MHPC the physician may submit a claim for payment

                          A using the MHPC medical assistance provider identification number (payment subject to requirements and restrictions placed on MHPC) OR

                          B using the physicians medical assistance provider identification number (payment subject to requirements and restrictions placed on a physician)

                          NOTE Services must be medically necessary and clinically appropriate and must be rendered directly by the physician

                          Mental Health Intake Assessment

                          A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                          a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                          See 7 AAC 135130 for more information on documentation

                          Integrated Mental Health and Substance Use Intake Assessment

                          1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                          2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                          active treatment as necessaryb Updated as new information becomes available

                          3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                          Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                          Psychiatric Assessments

                          ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                          A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                          experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                          Psychiatric Assessments Cont

                          Both types of Psychiatric Assessments must include

                          bull a review of medical amp psychiatric history or presenting problem

                          bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                          including functional impairmentsbull treatment recommendations

                          Psychological Testing and Evaluation

                          ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                          Psychological testing and evaluation includes

                          bull the assessment of functional capabilities

                          bull the administration of standardized psychological tests

                          bull the interpretation of findings

                          Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                          service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                          To qualify for payment a provider must monitor a recipient for the purposes of

                          1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                          recipients need and3 monitoring the recipients response to medication

                          includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                          Psychotherapy

                          ldquoThe department will pay a MHPC for one or more

                          of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                          insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                          Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                          provided as an element of insight-oriented and interactive individual psychotherapy if

                          1 prescribed by a psychiatrist (if provided in MHPC)

                          2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                          a chronic pain syndromeb panic disordersc phobias

                          Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                          intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                          1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                          short-term crisisrdquo

                          A MHPC is NOT required to use Dept form to document short-term crisis intervention

                          A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                          Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                          telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                          The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                          The facilitating provider is not required to document a clinical problem or treatment goal in the note

                          Screening amp Brief Intervention

                          ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                          Screening amp Brief Intervention (conrsquot)

                          Brief intervention is motivational discussion focused on

                          raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                          Screening amp Brief Intervention (conrsquot)

                          MHPC must refer to appropriate program that will meet recipientrsquos needs if

                          1 Screening reveals severe risk of substance use

                          2 Recipient is already substance use dependent

                          3 Recipient already received SBIRT and was unresponsive

                          MHPC must document SBIRT in progress note

                          SBIRT does not require assessment or Tx Plan

                          Documentation Requirements

                          Clinical Record RequirementsThe clinical record must include

                          bullAn assessmentbullA behavioral health treatment plan that

                          meets the requirements of 7AAC 135120bullA progress note for each day the service is

                          provided signed by the individual providerbullMust reflect all changes made to the

                          recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                          active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                          Treatment Plan

                          bull Documented in accordance with 7 AAC 135130 (clinical record)

                          bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                          representative (18 and older)bull Based upon the input of a Treatment Team if the

                          recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                          MHPC and by the recipient or the recipientrsquos parent or legal representative

                          bull Reviewed every 90-135 days to determine need for continued care

                          Treatment Plan Documentation

                          bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                          to the findings of the assessmentbullThe services and interventions that will be

                          rendered to address the goalsbullThe name signature and credentials of

                          the psychiatrist operating MHPCbullThe signature of the recipient or the

                          recipientrsquos parent or legal representative

                          Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                          recipient under 18 must include

                          bull The recipientbull The recipientrsquos family members including parents guardians

                          and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                          A behavioral health treatment team for a recipient under 18 may include

                          bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                          bull Representative(s) from the recipients educational system

                          Treatment Team Cont

                          All members of treatment team shall attend meetings of the team in

                          person or by telephone and be involved in team decisions unless the clinical record documents that

                          1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                          2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                          3 weather illness or other circumstances beyond the members control prohibits that member from participating

                          Progress Notes

                          7AAC 135130(8) Requires

                          bull Documented progress note for each service each day service is provided

                          bull Date service was providedbull Duration of the service expressed in service units

                          or clock time bull Description of the active treatment provided

                          (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                          treatment goalsbull Name signature and credentials of the individual

                          who rendered the service

                          Medicaid Billing

                          Medicaid is Payer of Last Resort

                          bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                          under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                          Military and Veteranrsquos Benefits Private Health Insurance

                          bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                          Behavioral Health Medicaid Payment

                          bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                          bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                          bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                          CAMA

                          bullCAMA is the acronym for Chronic and Acute Medical Assistance

                          bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                          limited number of health conditions andHas very limited coverage

                          bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                          number of medications a person can receive in a month

                          Medicaid Program Policies amp Claims Billing Procedures Manual

                          Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                          Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                          Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                          Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                          Services

                          New Codes Services Changing Services Codes

                          Code Service Description

                          H0031-HH

                          Integrated Mental Health amp Substance Use Intake Assessment

                          Q3014 Facilitation of Telemedicine

                          90846 Psychotherapy Family w out patient present

                          S9484-U6

                          Short-Term Crisis Intervention (15 min)

                          99408 Screening Brief Intervention amp Referral for Treatment

                          Code Description Change

                          H0031 Mental Health Assessment

                          bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                          90849 Psychotherapy Multi Family Group

                          bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                          Service Authorization bullAnnual Service Limits will switch from

                          CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                          currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                          bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                          days of planned services and will be submitted approximately 3 to 4 times annually

                          How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                          bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                          agreement and acceptance of the copyright notice Claim form instructions

                          CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                          Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                          School Based Services)bull select ldquoForms

                          Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                          bull select ldquoUpdatesrdquo Manual replacement pages

                          bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                          bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                          Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                          support to accommodate electronic submission of claims and other transactions

                          bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                          communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                          integrity)

                          Claims Billing and Payment Tools amp Support

                          bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                          Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                          bull Websitesbull ndash Fiscal Agent (ACS)

                          wwwmedicaidalaskacombull ndash DHSSDBH

                          wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                          Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                          MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                          bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                          Claims EditingAll edits are three-digit codes with explanations of how

                          theclaim was processed

                          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                          thatspecific Remittance Advice

                          - Contact ACS Inc Provider Inquiry for clarification as needed

                          Integrated BH Regulations TrainingClaims Adjudication Process

                          Flow

                          Provider Appeals

                          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                          days)Disputed recovery of overpayment (60

                          days)Three Levels of Appeals

                          First level appeals Second level appealsCommissioner level appeals

                          Recommend Billing Processesbull Read and maintain your

                          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                          eligible to providebull Verify procedure codesbull Obtain Service

                          Authorization if applicable bull File your license renewals

                          andor certificationpermits timely (keep your enrollment current)

                          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                          THANK YOU FOR ATTENDING

                          • Mental Health Physician Clinic
                          • Resources
                          • Resources (2)
                          • Regulations Clarification Process
                          • Regulations Clarification Cont
                          • MHPC Requirements
                          • Definition 7AAC 160990(b)(95)
                          • Slide 8
                          • MHPC Requirements 7 AAC 135030
                          • MHPC Requirements 7 AAC 135030
                          • MHPC Services
                          • Clinic Service Limits amp Requirements
                          • Payment
                          • Mental Health Intake Assessment
                          • Integrated Mental Health and Substance Use Intake Assessment
                          • Psychiatric Assessments
                          • Psychiatric Assessments Cont
                          • Psychological Testing and Evaluation
                          • Pharmacologic Management
                          • Psychotherapy
                          • Psychotherapy Clarification
                          • Short-Term Crisis Intervention
                          • Facilitation of Telemedicine
                          • Screening amp Brief Intervention
                          • Screening amp Brief Intervention (conrsquot)
                          • Screening amp Brief Intervention (conrsquot) (2)
                          • Documentation Requirements
                          • Clinical Record Requirements The clinical record must include
                          • Treatment Plan
                          • Treatment Plan Documentation
                          • Treatment Team
                          • Treatment Team Cont
                          • Progress Notes
                          • Medicaid Billing
                          • Medicaid is Payer of Last Resort
                          • Behavioral Health Medicaid Payment
                          • CAMA
                          • Medicaid Program Policies amp Claims Billing Procedures Manual
                          • Services
                          • Service Authorization
                          • How to find Alaska Medicaid Information using Affiliated Com
                          • Fiscal Agent Functions
                          • Claims Billing and Payment Tools amp Support
                          • Claims Filing Limits
                          • Claims Editing
                          • Slide 46
                          • Provider Appeals
                          • Recommend Billing Processes
                          • Slide 49

                            Mental Health Intake Assessment

                            A Mental Health Intake Assessment must be1 Conducted by a mental health professional clinician2 Conducted upon admission to services amp updated as new information becomes available3Conducted for the purpose of determining

                            a recipientrsquos mental status social and medical historiesb nature amp severity of any mental health disorderc complete multi-axial DSM diagnosisd functional impairmentse treatment recommendations to form Tx Plan

                            See 7 AAC 135130 for more information on documentation

                            Integrated Mental Health and Substance Use Intake Assessment

                            1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                            2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                            active treatment as necessaryb Updated as new information becomes available

                            3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                            Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                            Psychiatric Assessments

                            ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                            A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                            experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                            Psychiatric Assessments Cont

                            Both types of Psychiatric Assessments must include

                            bull a review of medical amp psychiatric history or presenting problem

                            bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                            including functional impairmentsbull treatment recommendations

                            Psychological Testing and Evaluation

                            ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                            Psychological testing and evaluation includes

                            bull the assessment of functional capabilities

                            bull the administration of standardized psychological tests

                            bull the interpretation of findings

                            Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                            service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                            To qualify for payment a provider must monitor a recipient for the purposes of

                            1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                            recipients need and3 monitoring the recipients response to medication

                            includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                            Psychotherapy

                            ldquoThe department will pay a MHPC for one or more

                            of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                            insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                            Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                            provided as an element of insight-oriented and interactive individual psychotherapy if

                            1 prescribed by a psychiatrist (if provided in MHPC)

                            2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                            a chronic pain syndromeb panic disordersc phobias

                            Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                            intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                            1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                            short-term crisisrdquo

                            A MHPC is NOT required to use Dept form to document short-term crisis intervention

                            A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                            Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                            telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                            The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                            The facilitating provider is not required to document a clinical problem or treatment goal in the note

                            Screening amp Brief Intervention

                            ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                            Screening amp Brief Intervention (conrsquot)

                            Brief intervention is motivational discussion focused on

                            raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                            Screening amp Brief Intervention (conrsquot)

                            MHPC must refer to appropriate program that will meet recipientrsquos needs if

                            1 Screening reveals severe risk of substance use

                            2 Recipient is already substance use dependent

                            3 Recipient already received SBIRT and was unresponsive

                            MHPC must document SBIRT in progress note

                            SBIRT does not require assessment or Tx Plan

                            Documentation Requirements

                            Clinical Record RequirementsThe clinical record must include

                            bullAn assessmentbullA behavioral health treatment plan that

                            meets the requirements of 7AAC 135120bullA progress note for each day the service is

                            provided signed by the individual providerbullMust reflect all changes made to the

                            recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                            active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                            Treatment Plan

                            bull Documented in accordance with 7 AAC 135130 (clinical record)

                            bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                            representative (18 and older)bull Based upon the input of a Treatment Team if the

                            recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                            MHPC and by the recipient or the recipientrsquos parent or legal representative

                            bull Reviewed every 90-135 days to determine need for continued care

                            Treatment Plan Documentation

                            bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                            to the findings of the assessmentbullThe services and interventions that will be

                            rendered to address the goalsbullThe name signature and credentials of

                            the psychiatrist operating MHPCbullThe signature of the recipient or the

                            recipientrsquos parent or legal representative

                            Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                            recipient under 18 must include

                            bull The recipientbull The recipientrsquos family members including parents guardians

                            and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                            A behavioral health treatment team for a recipient under 18 may include

                            bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                            bull Representative(s) from the recipients educational system

                            Treatment Team Cont

                            All members of treatment team shall attend meetings of the team in

                            person or by telephone and be involved in team decisions unless the clinical record documents that

                            1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                            2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                            3 weather illness or other circumstances beyond the members control prohibits that member from participating

                            Progress Notes

                            7AAC 135130(8) Requires

                            bull Documented progress note for each service each day service is provided

                            bull Date service was providedbull Duration of the service expressed in service units

                            or clock time bull Description of the active treatment provided

                            (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                            treatment goalsbull Name signature and credentials of the individual

                            who rendered the service

                            Medicaid Billing

                            Medicaid is Payer of Last Resort

                            bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                            under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                            Military and Veteranrsquos Benefits Private Health Insurance

                            bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                            Behavioral Health Medicaid Payment

                            bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                            bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                            bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                            CAMA

                            bullCAMA is the acronym for Chronic and Acute Medical Assistance

                            bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                            limited number of health conditions andHas very limited coverage

                            bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                            number of medications a person can receive in a month

                            Medicaid Program Policies amp Claims Billing Procedures Manual

                            Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                            Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                            Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                            Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                            Services

                            New Codes Services Changing Services Codes

                            Code Service Description

                            H0031-HH

                            Integrated Mental Health amp Substance Use Intake Assessment

                            Q3014 Facilitation of Telemedicine

                            90846 Psychotherapy Family w out patient present

                            S9484-U6

                            Short-Term Crisis Intervention (15 min)

                            99408 Screening Brief Intervention amp Referral for Treatment

                            Code Description Change

                            H0031 Mental Health Assessment

                            bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                            90849 Psychotherapy Multi Family Group

                            bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                            Service Authorization bullAnnual Service Limits will switch from

                            CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                            currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                            bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                            days of planned services and will be submitted approximately 3 to 4 times annually

                            How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                            bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                            agreement and acceptance of the copyright notice Claim form instructions

                            CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                            Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                            School Based Services)bull select ldquoForms

                            Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                            bull select ldquoUpdatesrdquo Manual replacement pages

                            bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                            bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                            Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                            support to accommodate electronic submission of claims and other transactions

                            bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                            communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                            integrity)

                            Claims Billing and Payment Tools amp Support

                            bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                            Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                            bull Websitesbull ndash Fiscal Agent (ACS)

                            wwwmedicaidalaskacombull ndash DHSSDBH

                            wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                            Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                            MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                            bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                            Claims EditingAll edits are three-digit codes with explanations of how

                            theclaim was processed

                            ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                            ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                            The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                            thatspecific Remittance Advice

                            - Contact ACS Inc Provider Inquiry for clarification as needed

                            Integrated BH Regulations TrainingClaims Adjudication Process

                            Flow

                            Provider Appeals

                            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                            days)Disputed recovery of overpayment (60

                            days)Three Levels of Appeals

                            First level appeals Second level appealsCommissioner level appeals

                            Recommend Billing Processesbull Read and maintain your

                            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                            eligible to providebull Verify procedure codesbull Obtain Service

                            Authorization if applicable bull File your license renewals

                            andor certificationpermits timely (keep your enrollment current)

                            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                            THANK YOU FOR ATTENDING

                            • Mental Health Physician Clinic
                            • Resources
                            • Resources (2)
                            • Regulations Clarification Process
                            • Regulations Clarification Cont
                            • MHPC Requirements
                            • Definition 7AAC 160990(b)(95)
                            • Slide 8
                            • MHPC Requirements 7 AAC 135030
                            • MHPC Requirements 7 AAC 135030
                            • MHPC Services
                            • Clinic Service Limits amp Requirements
                            • Payment
                            • Mental Health Intake Assessment
                            • Integrated Mental Health and Substance Use Intake Assessment
                            • Psychiatric Assessments
                            • Psychiatric Assessments Cont
                            • Psychological Testing and Evaluation
                            • Pharmacologic Management
                            • Psychotherapy
                            • Psychotherapy Clarification
                            • Short-Term Crisis Intervention
                            • Facilitation of Telemedicine
                            • Screening amp Brief Intervention
                            • Screening amp Brief Intervention (conrsquot)
                            • Screening amp Brief Intervention (conrsquot) (2)
                            • Documentation Requirements
                            • Clinical Record Requirements The clinical record must include
                            • Treatment Plan
                            • Treatment Plan Documentation
                            • Treatment Team
                            • Treatment Team Cont
                            • Progress Notes
                            • Medicaid Billing
                            • Medicaid is Payer of Last Resort
                            • Behavioral Health Medicaid Payment
                            • CAMA
                            • Medicaid Program Policies amp Claims Billing Procedures Manual
                            • Services
                            • Service Authorization
                            • How to find Alaska Medicaid Information using Affiliated Com
                            • Fiscal Agent Functions
                            • Claims Billing and Payment Tools amp Support
                            • Claims Filing Limits
                            • Claims Editing
                            • Slide 46
                            • Provider Appeals
                            • Recommend Billing Processes
                            • Slide 49

                              Integrated Mental Health and Substance Use Intake Assessment

                              1 Documented in accordance with 7 AAC 135130 (Clinical Record)

                              2 Conducted by a mental health professional cliniciana Upon admission to services amp during the course of

                              active treatment as necessaryb Updated as new information becomes available

                              3 Conducted for the purpose of determining1 All the requirements of a Mental Health Intake

                              Assessment2 If the recipient has a substance use disorder3 Nature amp severity of any substance use disorder

                              Psychiatric Assessments

                              ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                              A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                              experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                              Psychiatric Assessments Cont

                              Both types of Psychiatric Assessments must include

                              bull a review of medical amp psychiatric history or presenting problem

                              bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                              including functional impairmentsbull treatment recommendations

                              Psychological Testing and Evaluation

                              ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                              Psychological testing and evaluation includes

                              bull the assessment of functional capabilities

                              bull the administration of standardized psychological tests

                              bull the interpretation of findings

                              Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                              service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                              To qualify for payment a provider must monitor a recipient for the purposes of

                              1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                              recipients need and3 monitoring the recipients response to medication

                              includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                              Psychotherapy

                              ldquoThe department will pay a MHPC for one or more

                              of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                              insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                              Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                              provided as an element of insight-oriented and interactive individual psychotherapy if

                              1 prescribed by a psychiatrist (if provided in MHPC)

                              2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                              a chronic pain syndromeb panic disordersc phobias

                              Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                              intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                              1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                              short-term crisisrdquo

                              A MHPC is NOT required to use Dept form to document short-term crisis intervention

                              A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                              Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                              telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                              The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                              The facilitating provider is not required to document a clinical problem or treatment goal in the note

                              Screening amp Brief Intervention

                              ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                              Screening amp Brief Intervention (conrsquot)

                              Brief intervention is motivational discussion focused on

                              raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                              Screening amp Brief Intervention (conrsquot)

                              MHPC must refer to appropriate program that will meet recipientrsquos needs if

                              1 Screening reveals severe risk of substance use

                              2 Recipient is already substance use dependent

                              3 Recipient already received SBIRT and was unresponsive

                              MHPC must document SBIRT in progress note

                              SBIRT does not require assessment or Tx Plan

                              Documentation Requirements

                              Clinical Record RequirementsThe clinical record must include

                              bullAn assessmentbullA behavioral health treatment plan that

                              meets the requirements of 7AAC 135120bullA progress note for each day the service is

                              provided signed by the individual providerbullMust reflect all changes made to the

                              recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                              active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                              Treatment Plan

                              bull Documented in accordance with 7 AAC 135130 (clinical record)

                              bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                              representative (18 and older)bull Based upon the input of a Treatment Team if the

                              recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                              MHPC and by the recipient or the recipientrsquos parent or legal representative

                              bull Reviewed every 90-135 days to determine need for continued care

                              Treatment Plan Documentation

                              bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                              to the findings of the assessmentbullThe services and interventions that will be

                              rendered to address the goalsbullThe name signature and credentials of

                              the psychiatrist operating MHPCbullThe signature of the recipient or the

                              recipientrsquos parent or legal representative

                              Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                              recipient under 18 must include

                              bull The recipientbull The recipientrsquos family members including parents guardians

                              and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                              A behavioral health treatment team for a recipient under 18 may include

                              bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                              bull Representative(s) from the recipients educational system

                              Treatment Team Cont

                              All members of treatment team shall attend meetings of the team in

                              person or by telephone and be involved in team decisions unless the clinical record documents that

                              1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                              2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                              3 weather illness or other circumstances beyond the members control prohibits that member from participating

                              Progress Notes

                              7AAC 135130(8) Requires

                              bull Documented progress note for each service each day service is provided

                              bull Date service was providedbull Duration of the service expressed in service units

                              or clock time bull Description of the active treatment provided

                              (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                              treatment goalsbull Name signature and credentials of the individual

                              who rendered the service

                              Medicaid Billing

                              Medicaid is Payer of Last Resort

                              bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                              under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                              Military and Veteranrsquos Benefits Private Health Insurance

                              bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                              Behavioral Health Medicaid Payment

                              bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                              bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                              bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                              CAMA

                              bullCAMA is the acronym for Chronic and Acute Medical Assistance

                              bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                              limited number of health conditions andHas very limited coverage

                              bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                              number of medications a person can receive in a month

                              Medicaid Program Policies amp Claims Billing Procedures Manual

                              Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                              Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                              Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                              Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                              Services

                              New Codes Services Changing Services Codes

                              Code Service Description

                              H0031-HH

                              Integrated Mental Health amp Substance Use Intake Assessment

                              Q3014 Facilitation of Telemedicine

                              90846 Psychotherapy Family w out patient present

                              S9484-U6

                              Short-Term Crisis Intervention (15 min)

                              99408 Screening Brief Intervention amp Referral for Treatment

                              Code Description Change

                              H0031 Mental Health Assessment

                              bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                              90849 Psychotherapy Multi Family Group

                              bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                              Service Authorization bullAnnual Service Limits will switch from

                              CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                              currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                              bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                              days of planned services and will be submitted approximately 3 to 4 times annually

                              How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                              bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                              agreement and acceptance of the copyright notice Claim form instructions

                              CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                              Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                              School Based Services)bull select ldquoForms

                              Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                              bull select ldquoUpdatesrdquo Manual replacement pages

                              bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                              bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                              Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                              support to accommodate electronic submission of claims and other transactions

                              bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                              communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                              integrity)

                              Claims Billing and Payment Tools amp Support

                              bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                              Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                              bull Websitesbull ndash Fiscal Agent (ACS)

                              wwwmedicaidalaskacombull ndash DHSSDBH

                              wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                              Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                              MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                              bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                              Claims EditingAll edits are three-digit codes with explanations of how

                              theclaim was processed

                              ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                              ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                              The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                              thatspecific Remittance Advice

                              - Contact ACS Inc Provider Inquiry for clarification as needed

                              Integrated BH Regulations TrainingClaims Adjudication Process

                              Flow

                              Provider Appeals

                              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                              days)Disputed recovery of overpayment (60

                              days)Three Levels of Appeals

                              First level appeals Second level appealsCommissioner level appeals

                              Recommend Billing Processesbull Read and maintain your

                              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                              eligible to providebull Verify procedure codesbull Obtain Service

                              Authorization if applicable bull File your license renewals

                              andor certificationpermits timely (keep your enrollment current)

                              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                              THANK YOU FOR ATTENDING

                              • Mental Health Physician Clinic
                              • Resources
                              • Resources (2)
                              • Regulations Clarification Process
                              • Regulations Clarification Cont
                              • MHPC Requirements
                              • Definition 7AAC 160990(b)(95)
                              • Slide 8
                              • MHPC Requirements 7 AAC 135030
                              • MHPC Requirements 7 AAC 135030
                              • MHPC Services
                              • Clinic Service Limits amp Requirements
                              • Payment
                              • Mental Health Intake Assessment
                              • Integrated Mental Health and Substance Use Intake Assessment
                              • Psychiatric Assessments
                              • Psychiatric Assessments Cont
                              • Psychological Testing and Evaluation
                              • Pharmacologic Management
                              • Psychotherapy
                              • Psychotherapy Clarification
                              • Short-Term Crisis Intervention
                              • Facilitation of Telemedicine
                              • Screening amp Brief Intervention
                              • Screening amp Brief Intervention (conrsquot)
                              • Screening amp Brief Intervention (conrsquot) (2)
                              • Documentation Requirements
                              • Clinical Record Requirements The clinical record must include
                              • Treatment Plan
                              • Treatment Plan Documentation
                              • Treatment Team
                              • Treatment Team Cont
                              • Progress Notes
                              • Medicaid Billing
                              • Medicaid is Payer of Last Resort
                              • Behavioral Health Medicaid Payment
                              • CAMA
                              • Medicaid Program Policies amp Claims Billing Procedures Manual
                              • Services
                              • Service Authorization
                              • How to find Alaska Medicaid Information using Affiliated Com
                              • Fiscal Agent Functions
                              • Claims Billing and Payment Tools amp Support
                              • Claims Filing Limits
                              • Claims Editing
                              • Slide 46
                              • Provider Appeals
                              • Recommend Billing Processes
                              • Slide 49

                                Psychiatric Assessments

                                ldquoThe Dept will pay a MHPC for a psychiatric assessment that may serve as the Professional Behavioral Health Intake Assessment if the recipients condition indicates the need for a more intensive assessment including an assessment to evaluate the need for medicationrdquo

                                A psychiatric assessment must be conducted by a licensed practitioner who is Physician Physician Asst Advanced Nurse Practitioner working within the scope of their education training and

                                experience has prescriptive authority enrolled under 7 AAC 120100(c) as a dispensing provider

                                Psychiatric Assessments Cont

                                Both types of Psychiatric Assessments must include

                                bull a review of medical amp psychiatric history or presenting problem

                                bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                                including functional impairmentsbull treatment recommendations

                                Psychological Testing and Evaluation

                                ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                                Psychological testing and evaluation includes

                                bull the assessment of functional capabilities

                                bull the administration of standardized psychological tests

                                bull the interpretation of findings

                                Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                                service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                                To qualify for payment a provider must monitor a recipient for the purposes of

                                1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                                recipients need and3 monitoring the recipients response to medication

                                includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                                Psychotherapy

                                ldquoThe department will pay a MHPC for one or more

                                of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                                insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                                Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                provided as an element of insight-oriented and interactive individual psychotherapy if

                                1 prescribed by a psychiatrist (if provided in MHPC)

                                2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                a chronic pain syndromeb panic disordersc phobias

                                Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                short-term crisisrdquo

                                A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                Screening amp Brief Intervention

                                ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                Screening amp Brief Intervention (conrsquot)

                                Brief intervention is motivational discussion focused on

                                raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                Screening amp Brief Intervention (conrsquot)

                                MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                1 Screening reveals severe risk of substance use

                                2 Recipient is already substance use dependent

                                3 Recipient already received SBIRT and was unresponsive

                                MHPC must document SBIRT in progress note

                                SBIRT does not require assessment or Tx Plan

                                Documentation Requirements

                                Clinical Record RequirementsThe clinical record must include

                                bullAn assessmentbullA behavioral health treatment plan that

                                meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                provided signed by the individual providerbullMust reflect all changes made to the

                                recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                Treatment Plan

                                bull Documented in accordance with 7 AAC 135130 (clinical record)

                                bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                representative (18 and older)bull Based upon the input of a Treatment Team if the

                                recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                MHPC and by the recipient or the recipientrsquos parent or legal representative

                                bull Reviewed every 90-135 days to determine need for continued care

                                Treatment Plan Documentation

                                bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                to the findings of the assessmentbullThe services and interventions that will be

                                rendered to address the goalsbullThe name signature and credentials of

                                the psychiatrist operating MHPCbullThe signature of the recipient or the

                                recipientrsquos parent or legal representative

                                Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                recipient under 18 must include

                                bull The recipientbull The recipientrsquos family members including parents guardians

                                and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                A behavioral health treatment team for a recipient under 18 may include

                                bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                bull Representative(s) from the recipients educational system

                                Treatment Team Cont

                                All members of treatment team shall attend meetings of the team in

                                person or by telephone and be involved in team decisions unless the clinical record documents that

                                1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                Progress Notes

                                7AAC 135130(8) Requires

                                bull Documented progress note for each service each day service is provided

                                bull Date service was providedbull Duration of the service expressed in service units

                                or clock time bull Description of the active treatment provided

                                (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                treatment goalsbull Name signature and credentials of the individual

                                who rendered the service

                                Medicaid Billing

                                Medicaid is Payer of Last Resort

                                bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                Military and Veteranrsquos Benefits Private Health Insurance

                                bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                Behavioral Health Medicaid Payment

                                bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                CAMA

                                bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                limited number of health conditions andHas very limited coverage

                                bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                number of medications a person can receive in a month

                                Medicaid Program Policies amp Claims Billing Procedures Manual

                                Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                Services

                                New Codes Services Changing Services Codes

                                Code Service Description

                                H0031-HH

                                Integrated Mental Health amp Substance Use Intake Assessment

                                Q3014 Facilitation of Telemedicine

                                90846 Psychotherapy Family w out patient present

                                S9484-U6

                                Short-Term Crisis Intervention (15 min)

                                99408 Screening Brief Intervention amp Referral for Treatment

                                Code Description Change

                                H0031 Mental Health Assessment

                                bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                90849 Psychotherapy Multi Family Group

                                bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                Service Authorization bullAnnual Service Limits will switch from

                                CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                days of planned services and will be submitted approximately 3 to 4 times annually

                                How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                agreement and acceptance of the copyright notice Claim form instructions

                                CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                School Based Services)bull select ldquoForms

                                Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                bull select ldquoUpdatesrdquo Manual replacement pages

                                bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                support to accommodate electronic submission of claims and other transactions

                                bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                integrity)

                                Claims Billing and Payment Tools amp Support

                                bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                bull Websitesbull ndash Fiscal Agent (ACS)

                                wwwmedicaidalaskacombull ndash DHSSDBH

                                wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                Claims EditingAll edits are three-digit codes with explanations of how

                                theclaim was processed

                                ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                thatspecific Remittance Advice

                                - Contact ACS Inc Provider Inquiry for clarification as needed

                                Integrated BH Regulations TrainingClaims Adjudication Process

                                Flow

                                Provider Appeals

                                REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                days)Disputed recovery of overpayment (60

                                days)Three Levels of Appeals

                                First level appeals Second level appealsCommissioner level appeals

                                Recommend Billing Processesbull Read and maintain your

                                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                eligible to providebull Verify procedure codesbull Obtain Service

                                Authorization if applicable bull File your license renewals

                                andor certificationpermits timely (keep your enrollment current)

                                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                THANK YOU FOR ATTENDING

                                • Mental Health Physician Clinic
                                • Resources
                                • Resources (2)
                                • Regulations Clarification Process
                                • Regulations Clarification Cont
                                • MHPC Requirements
                                • Definition 7AAC 160990(b)(95)
                                • Slide 8
                                • MHPC Requirements 7 AAC 135030
                                • MHPC Requirements 7 AAC 135030
                                • MHPC Services
                                • Clinic Service Limits amp Requirements
                                • Payment
                                • Mental Health Intake Assessment
                                • Integrated Mental Health and Substance Use Intake Assessment
                                • Psychiatric Assessments
                                • Psychiatric Assessments Cont
                                • Psychological Testing and Evaluation
                                • Pharmacologic Management
                                • Psychotherapy
                                • Psychotherapy Clarification
                                • Short-Term Crisis Intervention
                                • Facilitation of Telemedicine
                                • Screening amp Brief Intervention
                                • Screening amp Brief Intervention (conrsquot)
                                • Screening amp Brief Intervention (conrsquot) (2)
                                • Documentation Requirements
                                • Clinical Record Requirements The clinical record must include
                                • Treatment Plan
                                • Treatment Plan Documentation
                                • Treatment Team
                                • Treatment Team Cont
                                • Progress Notes
                                • Medicaid Billing
                                • Medicaid is Payer of Last Resort
                                • Behavioral Health Medicaid Payment
                                • CAMA
                                • Medicaid Program Policies amp Claims Billing Procedures Manual
                                • Services
                                • Service Authorization
                                • How to find Alaska Medicaid Information using Affiliated Com
                                • Fiscal Agent Functions
                                • Claims Billing and Payment Tools amp Support
                                • Claims Filing Limits
                                • Claims Editing
                                • Slide 46
                                • Provider Appeals
                                • Recommend Billing Processes
                                • Slide 49

                                  Psychiatric Assessments Cont

                                  Both types of Psychiatric Assessments must include

                                  bull a review of medical amp psychiatric history or presenting problem

                                  bull a relevant recipient historybull a mental status examinationbull a complete multi-axial DSM diagnosis bull a listing of any identified psychiatric problems

                                  including functional impairmentsbull treatment recommendations

                                  Psychological Testing and Evaluation

                                  ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                                  Psychological testing and evaluation includes

                                  bull the assessment of functional capabilities

                                  bull the administration of standardized psychological tests

                                  bull the interpretation of findings

                                  Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                                  service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                                  To qualify for payment a provider must monitor a recipient for the purposes of

                                  1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                                  recipients need and3 monitoring the recipients response to medication

                                  includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                                  Psychotherapy

                                  ldquoThe department will pay a MHPC for one or more

                                  of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                                  insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                                  Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                  provided as an element of insight-oriented and interactive individual psychotherapy if

                                  1 prescribed by a psychiatrist (if provided in MHPC)

                                  2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                  a chronic pain syndromeb panic disordersc phobias

                                  Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                  intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                  1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                  short-term crisisrdquo

                                  A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                  A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                  Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                  telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                  The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                  The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                  Screening amp Brief Intervention

                                  ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                  Screening amp Brief Intervention (conrsquot)

                                  Brief intervention is motivational discussion focused on

                                  raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                  Screening amp Brief Intervention (conrsquot)

                                  MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                  1 Screening reveals severe risk of substance use

                                  2 Recipient is already substance use dependent

                                  3 Recipient already received SBIRT and was unresponsive

                                  MHPC must document SBIRT in progress note

                                  SBIRT does not require assessment or Tx Plan

                                  Documentation Requirements

                                  Clinical Record RequirementsThe clinical record must include

                                  bullAn assessmentbullA behavioral health treatment plan that

                                  meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                  provided signed by the individual providerbullMust reflect all changes made to the

                                  recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                  active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                  Treatment Plan

                                  bull Documented in accordance with 7 AAC 135130 (clinical record)

                                  bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                  representative (18 and older)bull Based upon the input of a Treatment Team if the

                                  recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                  MHPC and by the recipient or the recipientrsquos parent or legal representative

                                  bull Reviewed every 90-135 days to determine need for continued care

                                  Treatment Plan Documentation

                                  bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                  to the findings of the assessmentbullThe services and interventions that will be

                                  rendered to address the goalsbullThe name signature and credentials of

                                  the psychiatrist operating MHPCbullThe signature of the recipient or the

                                  recipientrsquos parent or legal representative

                                  Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                  recipient under 18 must include

                                  bull The recipientbull The recipientrsquos family members including parents guardians

                                  and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                  A behavioral health treatment team for a recipient under 18 may include

                                  bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                  bull Representative(s) from the recipients educational system

                                  Treatment Team Cont

                                  All members of treatment team shall attend meetings of the team in

                                  person or by telephone and be involved in team decisions unless the clinical record documents that

                                  1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                  2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                  3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                  Progress Notes

                                  7AAC 135130(8) Requires

                                  bull Documented progress note for each service each day service is provided

                                  bull Date service was providedbull Duration of the service expressed in service units

                                  or clock time bull Description of the active treatment provided

                                  (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                  treatment goalsbull Name signature and credentials of the individual

                                  who rendered the service

                                  Medicaid Billing

                                  Medicaid is Payer of Last Resort

                                  bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                  under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                  Military and Veteranrsquos Benefits Private Health Insurance

                                  bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                  Behavioral Health Medicaid Payment

                                  bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                  bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                  bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                  CAMA

                                  bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                  bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                  limited number of health conditions andHas very limited coverage

                                  bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                  number of medications a person can receive in a month

                                  Medicaid Program Policies amp Claims Billing Procedures Manual

                                  Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                  Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                  Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                  Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                  Services

                                  New Codes Services Changing Services Codes

                                  Code Service Description

                                  H0031-HH

                                  Integrated Mental Health amp Substance Use Intake Assessment

                                  Q3014 Facilitation of Telemedicine

                                  90846 Psychotherapy Family w out patient present

                                  S9484-U6

                                  Short-Term Crisis Intervention (15 min)

                                  99408 Screening Brief Intervention amp Referral for Treatment

                                  Code Description Change

                                  H0031 Mental Health Assessment

                                  bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                  90849 Psychotherapy Multi Family Group

                                  bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                  Service Authorization bullAnnual Service Limits will switch from

                                  CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                  currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                  bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                  days of planned services and will be submitted approximately 3 to 4 times annually

                                  How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                  bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                  agreement and acceptance of the copyright notice Claim form instructions

                                  CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                  Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                  School Based Services)bull select ldquoForms

                                  Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                  bull select ldquoUpdatesrdquo Manual replacement pages

                                  bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                  bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                  Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                  support to accommodate electronic submission of claims and other transactions

                                  bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                  communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                  integrity)

                                  Claims Billing and Payment Tools amp Support

                                  bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                  Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                  bull Websitesbull ndash Fiscal Agent (ACS)

                                  wwwmedicaidalaskacombull ndash DHSSDBH

                                  wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                  Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                  MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                  bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                  Claims EditingAll edits are three-digit codes with explanations of how

                                  theclaim was processed

                                  ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                  ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                  The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                  thatspecific Remittance Advice

                                  - Contact ACS Inc Provider Inquiry for clarification as needed

                                  Integrated BH Regulations TrainingClaims Adjudication Process

                                  Flow

                                  Provider Appeals

                                  REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                  days)Disputed recovery of overpayment (60

                                  days)Three Levels of Appeals

                                  First level appeals Second level appealsCommissioner level appeals

                                  Recommend Billing Processesbull Read and maintain your

                                  billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                  eligible to providebull Verify procedure codesbull Obtain Service

                                  Authorization if applicable bull File your license renewals

                                  andor certificationpermits timely (keep your enrollment current)

                                  bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                  THANK YOU FOR ATTENDING

                                  • Mental Health Physician Clinic
                                  • Resources
                                  • Resources (2)
                                  • Regulations Clarification Process
                                  • Regulations Clarification Cont
                                  • MHPC Requirements
                                  • Definition 7AAC 160990(b)(95)
                                  • Slide 8
                                  • MHPC Requirements 7 AAC 135030
                                  • MHPC Requirements 7 AAC 135030
                                  • MHPC Services
                                  • Clinic Service Limits amp Requirements
                                  • Payment
                                  • Mental Health Intake Assessment
                                  • Integrated Mental Health and Substance Use Intake Assessment
                                  • Psychiatric Assessments
                                  • Psychiatric Assessments Cont
                                  • Psychological Testing and Evaluation
                                  • Pharmacologic Management
                                  • Psychotherapy
                                  • Psychotherapy Clarification
                                  • Short-Term Crisis Intervention
                                  • Facilitation of Telemedicine
                                  • Screening amp Brief Intervention
                                  • Screening amp Brief Intervention (conrsquot)
                                  • Screening amp Brief Intervention (conrsquot) (2)
                                  • Documentation Requirements
                                  • Clinical Record Requirements The clinical record must include
                                  • Treatment Plan
                                  • Treatment Plan Documentation
                                  • Treatment Team
                                  • Treatment Team Cont
                                  • Progress Notes
                                  • Medicaid Billing
                                  • Medicaid is Payer of Last Resort
                                  • Behavioral Health Medicaid Payment
                                  • CAMA
                                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                                  • Services
                                  • Service Authorization
                                  • How to find Alaska Medicaid Information using Affiliated Com
                                  • Fiscal Agent Functions
                                  • Claims Billing and Payment Tools amp Support
                                  • Claims Filing Limits
                                  • Claims Editing
                                  • Slide 46
                                  • Provider Appeals
                                  • Recommend Billing Processes
                                  • Slide 49

                                    Psychological Testing and Evaluation

                                    ldquoThe Dept will pay a MHPC or psychologist for psychological testing and evaluation to assist in the diagnosis and treatment of mental and emotional disordersrdquo

                                    Psychological testing and evaluation includes

                                    bull the assessment of functional capabilities

                                    bull the administration of standardized psychological tests

                                    bull the interpretation of findings

                                    Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                                    service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                                    To qualify for payment a provider must monitor a recipient for the purposes of

                                    1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                                    recipients need and3 monitoring the recipients response to medication

                                    includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                                    Psychotherapy

                                    ldquoThe department will pay a MHPC for one or more

                                    of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                                    insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                                    Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                    provided as an element of insight-oriented and interactive individual psychotherapy if

                                    1 prescribed by a psychiatrist (if provided in MHPC)

                                    2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                    a chronic pain syndromeb panic disordersc phobias

                                    Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                    intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                    1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                    short-term crisisrdquo

                                    A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                    A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                    Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                    telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                    The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                    The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                    Screening amp Brief Intervention

                                    ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                    Screening amp Brief Intervention (conrsquot)

                                    Brief intervention is motivational discussion focused on

                                    raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                    Screening amp Brief Intervention (conrsquot)

                                    MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                    1 Screening reveals severe risk of substance use

                                    2 Recipient is already substance use dependent

                                    3 Recipient already received SBIRT and was unresponsive

                                    MHPC must document SBIRT in progress note

                                    SBIRT does not require assessment or Tx Plan

                                    Documentation Requirements

                                    Clinical Record RequirementsThe clinical record must include

                                    bullAn assessmentbullA behavioral health treatment plan that

                                    meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                    provided signed by the individual providerbullMust reflect all changes made to the

                                    recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                    active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                    Treatment Plan

                                    bull Documented in accordance with 7 AAC 135130 (clinical record)

                                    bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                    representative (18 and older)bull Based upon the input of a Treatment Team if the

                                    recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                    MHPC and by the recipient or the recipientrsquos parent or legal representative

                                    bull Reviewed every 90-135 days to determine need for continued care

                                    Treatment Plan Documentation

                                    bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                    to the findings of the assessmentbullThe services and interventions that will be

                                    rendered to address the goalsbullThe name signature and credentials of

                                    the psychiatrist operating MHPCbullThe signature of the recipient or the

                                    recipientrsquos parent or legal representative

                                    Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                    recipient under 18 must include

                                    bull The recipientbull The recipientrsquos family members including parents guardians

                                    and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                    A behavioral health treatment team for a recipient under 18 may include

                                    bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                    bull Representative(s) from the recipients educational system

                                    Treatment Team Cont

                                    All members of treatment team shall attend meetings of the team in

                                    person or by telephone and be involved in team decisions unless the clinical record documents that

                                    1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                    2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                    3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                    Progress Notes

                                    7AAC 135130(8) Requires

                                    bull Documented progress note for each service each day service is provided

                                    bull Date service was providedbull Duration of the service expressed in service units

                                    or clock time bull Description of the active treatment provided

                                    (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                    treatment goalsbull Name signature and credentials of the individual

                                    who rendered the service

                                    Medicaid Billing

                                    Medicaid is Payer of Last Resort

                                    bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                    under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                    Military and Veteranrsquos Benefits Private Health Insurance

                                    bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                    Behavioral Health Medicaid Payment

                                    bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                    bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                    bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                    CAMA

                                    bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                    bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                    limited number of health conditions andHas very limited coverage

                                    bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                    number of medications a person can receive in a month

                                    Medicaid Program Policies amp Claims Billing Procedures Manual

                                    Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                    Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                    Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                    Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                    Services

                                    New Codes Services Changing Services Codes

                                    Code Service Description

                                    H0031-HH

                                    Integrated Mental Health amp Substance Use Intake Assessment

                                    Q3014 Facilitation of Telemedicine

                                    90846 Psychotherapy Family w out patient present

                                    S9484-U6

                                    Short-Term Crisis Intervention (15 min)

                                    99408 Screening Brief Intervention amp Referral for Treatment

                                    Code Description Change

                                    H0031 Mental Health Assessment

                                    bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                    90849 Psychotherapy Multi Family Group

                                    bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                    Service Authorization bullAnnual Service Limits will switch from

                                    CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                    currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                    bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                    days of planned services and will be submitted approximately 3 to 4 times annually

                                    How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                    bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                    agreement and acceptance of the copyright notice Claim form instructions

                                    CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                    Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                    School Based Services)bull select ldquoForms

                                    Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                    bull select ldquoUpdatesrdquo Manual replacement pages

                                    bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                    bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                    support to accommodate electronic submission of claims and other transactions

                                    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                    integrity)

                                    Claims Billing and Payment Tools amp Support

                                    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                    bull Websitesbull ndash Fiscal Agent (ACS)

                                    wwwmedicaidalaskacombull ndash DHSSDBH

                                    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                    Claims EditingAll edits are three-digit codes with explanations of how

                                    theclaim was processed

                                    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                    thatspecific Remittance Advice

                                    - Contact ACS Inc Provider Inquiry for clarification as needed

                                    Integrated BH Regulations TrainingClaims Adjudication Process

                                    Flow

                                    Provider Appeals

                                    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                    days)Disputed recovery of overpayment (60

                                    days)Three Levels of Appeals

                                    First level appeals Second level appealsCommissioner level appeals

                                    Recommend Billing Processesbull Read and maintain your

                                    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                    eligible to providebull Verify procedure codesbull Obtain Service

                                    Authorization if applicable bull File your license renewals

                                    andor certificationpermits timely (keep your enrollment current)

                                    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                    THANK YOU FOR ATTENDING

                                    • Mental Health Physician Clinic
                                    • Resources
                                    • Resources (2)
                                    • Regulations Clarification Process
                                    • Regulations Clarification Cont
                                    • MHPC Requirements
                                    • Definition 7AAC 160990(b)(95)
                                    • Slide 8
                                    • MHPC Requirements 7 AAC 135030
                                    • MHPC Requirements 7 AAC 135030
                                    • MHPC Services
                                    • Clinic Service Limits amp Requirements
                                    • Payment
                                    • Mental Health Intake Assessment
                                    • Integrated Mental Health and Substance Use Intake Assessment
                                    • Psychiatric Assessments
                                    • Psychiatric Assessments Cont
                                    • Psychological Testing and Evaluation
                                    • Pharmacologic Management
                                    • Psychotherapy
                                    • Psychotherapy Clarification
                                    • Short-Term Crisis Intervention
                                    • Facilitation of Telemedicine
                                    • Screening amp Brief Intervention
                                    • Screening amp Brief Intervention (conrsquot)
                                    • Screening amp Brief Intervention (conrsquot) (2)
                                    • Documentation Requirements
                                    • Clinical Record Requirements The clinical record must include
                                    • Treatment Plan
                                    • Treatment Plan Documentation
                                    • Treatment Team
                                    • Treatment Team Cont
                                    • Progress Notes
                                    • Medicaid Billing
                                    • Medicaid is Payer of Last Resort
                                    • Behavioral Health Medicaid Payment
                                    • CAMA
                                    • Medicaid Program Policies amp Claims Billing Procedures Manual
                                    • Services
                                    • Service Authorization
                                    • How to find Alaska Medicaid Information using Affiliated Com
                                    • Fiscal Agent Functions
                                    • Claims Billing and Payment Tools amp Support
                                    • Claims Filing Limits
                                    • Claims Editing
                                    • Slide 46
                                    • Provider Appeals
                                    • Recommend Billing Processes
                                    • Slide 49

                                      Pharmacologic ManagementldquoThe Dept will pay a MHPC for a pharmacologic management

                                      service if that service is provided directly by a professional described in 7 AAC 135010(b)(2)rdquo

                                      To qualify for payment a provider must monitor a recipient for the purposes of

                                      1 assessing a recipients need for pharmacotherapy2 prescribing appropriate medications to meet the

                                      recipients need and3 monitoring the recipients response to medication

                                      includinga documenting medication complianceb assessing amp documenting side effects c evaluating amp documenting effectiveness ofthe medication

                                      Psychotherapy

                                      ldquoThe department will pay a MHPC for one or more

                                      of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                                      insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                                      Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                      provided as an element of insight-oriented and interactive individual psychotherapy if

                                      1 prescribed by a psychiatrist (if provided in MHPC)

                                      2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                      a chronic pain syndromeb panic disordersc phobias

                                      Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                      intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                      1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                      short-term crisisrdquo

                                      A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                      A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                      Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                      telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                      The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                      The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                      Screening amp Brief Intervention

                                      ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                      Screening amp Brief Intervention (conrsquot)

                                      Brief intervention is motivational discussion focused on

                                      raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                      Screening amp Brief Intervention (conrsquot)

                                      MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                      1 Screening reveals severe risk of substance use

                                      2 Recipient is already substance use dependent

                                      3 Recipient already received SBIRT and was unresponsive

                                      MHPC must document SBIRT in progress note

                                      SBIRT does not require assessment or Tx Plan

                                      Documentation Requirements

                                      Clinical Record RequirementsThe clinical record must include

                                      bullAn assessmentbullA behavioral health treatment plan that

                                      meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                      provided signed by the individual providerbullMust reflect all changes made to the

                                      recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                      active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                      Treatment Plan

                                      bull Documented in accordance with 7 AAC 135130 (clinical record)

                                      bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                      representative (18 and older)bull Based upon the input of a Treatment Team if the

                                      recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                      MHPC and by the recipient or the recipientrsquos parent or legal representative

                                      bull Reviewed every 90-135 days to determine need for continued care

                                      Treatment Plan Documentation

                                      bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                      to the findings of the assessmentbullThe services and interventions that will be

                                      rendered to address the goalsbullThe name signature and credentials of

                                      the psychiatrist operating MHPCbullThe signature of the recipient or the

                                      recipientrsquos parent or legal representative

                                      Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                      recipient under 18 must include

                                      bull The recipientbull The recipientrsquos family members including parents guardians

                                      and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                      A behavioral health treatment team for a recipient under 18 may include

                                      bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                      bull Representative(s) from the recipients educational system

                                      Treatment Team Cont

                                      All members of treatment team shall attend meetings of the team in

                                      person or by telephone and be involved in team decisions unless the clinical record documents that

                                      1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                      2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                      3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                      Progress Notes

                                      7AAC 135130(8) Requires

                                      bull Documented progress note for each service each day service is provided

                                      bull Date service was providedbull Duration of the service expressed in service units

                                      or clock time bull Description of the active treatment provided

                                      (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                      treatment goalsbull Name signature and credentials of the individual

                                      who rendered the service

                                      Medicaid Billing

                                      Medicaid is Payer of Last Resort

                                      bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                      under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                      Military and Veteranrsquos Benefits Private Health Insurance

                                      bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                      Behavioral Health Medicaid Payment

                                      bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                      bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                      bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                      CAMA

                                      bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                      bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                      limited number of health conditions andHas very limited coverage

                                      bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                      number of medications a person can receive in a month

                                      Medicaid Program Policies amp Claims Billing Procedures Manual

                                      Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                      Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                      Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                      Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                      Services

                                      New Codes Services Changing Services Codes

                                      Code Service Description

                                      H0031-HH

                                      Integrated Mental Health amp Substance Use Intake Assessment

                                      Q3014 Facilitation of Telemedicine

                                      90846 Psychotherapy Family w out patient present

                                      S9484-U6

                                      Short-Term Crisis Intervention (15 min)

                                      99408 Screening Brief Intervention amp Referral for Treatment

                                      Code Description Change

                                      H0031 Mental Health Assessment

                                      bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                      90849 Psychotherapy Multi Family Group

                                      bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                      Service Authorization bullAnnual Service Limits will switch from

                                      CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                      currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                      bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                      days of planned services and will be submitted approximately 3 to 4 times annually

                                      How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                      bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                      agreement and acceptance of the copyright notice Claim form instructions

                                      CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                      Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                      School Based Services)bull select ldquoForms

                                      Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                      bull select ldquoUpdatesrdquo Manual replacement pages

                                      bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                      bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                      Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                      support to accommodate electronic submission of claims and other transactions

                                      bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                      communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                      integrity)

                                      Claims Billing and Payment Tools amp Support

                                      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                      bull Websitesbull ndash Fiscal Agent (ACS)

                                      wwwmedicaidalaskacombull ndash DHSSDBH

                                      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                      Claims EditingAll edits are three-digit codes with explanations of how

                                      theclaim was processed

                                      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                      thatspecific Remittance Advice

                                      - Contact ACS Inc Provider Inquiry for clarification as needed

                                      Integrated BH Regulations TrainingClaims Adjudication Process

                                      Flow

                                      Provider Appeals

                                      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                      days)Disputed recovery of overpayment (60

                                      days)Three Levels of Appeals

                                      First level appeals Second level appealsCommissioner level appeals

                                      Recommend Billing Processesbull Read and maintain your

                                      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                      eligible to providebull Verify procedure codesbull Obtain Service

                                      Authorization if applicable bull File your license renewals

                                      andor certificationpermits timely (keep your enrollment current)

                                      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                      THANK YOU FOR ATTENDING

                                      • Mental Health Physician Clinic
                                      • Resources
                                      • Resources (2)
                                      • Regulations Clarification Process
                                      • Regulations Clarification Cont
                                      • MHPC Requirements
                                      • Definition 7AAC 160990(b)(95)
                                      • Slide 8
                                      • MHPC Requirements 7 AAC 135030
                                      • MHPC Requirements 7 AAC 135030
                                      • MHPC Services
                                      • Clinic Service Limits amp Requirements
                                      • Payment
                                      • Mental Health Intake Assessment
                                      • Integrated Mental Health and Substance Use Intake Assessment
                                      • Psychiatric Assessments
                                      • Psychiatric Assessments Cont
                                      • Psychological Testing and Evaluation
                                      • Pharmacologic Management
                                      • Psychotherapy
                                      • Psychotherapy Clarification
                                      • Short-Term Crisis Intervention
                                      • Facilitation of Telemedicine
                                      • Screening amp Brief Intervention
                                      • Screening amp Brief Intervention (conrsquot)
                                      • Screening amp Brief Intervention (conrsquot) (2)
                                      • Documentation Requirements
                                      • Clinical Record Requirements The clinical record must include
                                      • Treatment Plan
                                      • Treatment Plan Documentation
                                      • Treatment Team
                                      • Treatment Team Cont
                                      • Progress Notes
                                      • Medicaid Billing
                                      • Medicaid is Payer of Last Resort
                                      • Behavioral Health Medicaid Payment
                                      • CAMA
                                      • Medicaid Program Policies amp Claims Billing Procedures Manual
                                      • Services
                                      • Service Authorization
                                      • How to find Alaska Medicaid Information using Affiliated Com
                                      • Fiscal Agent Functions
                                      • Claims Billing and Payment Tools amp Support
                                      • Claims Filing Limits
                                      • Claims Editing
                                      • Slide 46
                                      • Provider Appeals
                                      • Recommend Billing Processes
                                      • Slide 49

                                        Psychotherapy

                                        ldquoThe department will pay a MHPC for one or more

                                        of the following forms of psychotherapy as codedin Current Procedural Terminology (CPT)rdquo

                                        insight-oriented individual psychotherapyinteractive individual psychotherapygroup psychotherapyfamily psychotherapy - without recipientfamily psychotherapy - with recipientmulti-family group psychotherapy

                                        Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                        provided as an element of insight-oriented and interactive individual psychotherapy if

                                        1 prescribed by a psychiatrist (if provided in MHPC)

                                        2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                        a chronic pain syndromeb panic disordersc phobias

                                        Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                        intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                        1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                        short-term crisisrdquo

                                        A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                        A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                        Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                        telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                        The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                        The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                        Screening amp Brief Intervention

                                        ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                        Screening amp Brief Intervention (conrsquot)

                                        Brief intervention is motivational discussion focused on

                                        raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                        Screening amp Brief Intervention (conrsquot)

                                        MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                        1 Screening reveals severe risk of substance use

                                        2 Recipient is already substance use dependent

                                        3 Recipient already received SBIRT and was unresponsive

                                        MHPC must document SBIRT in progress note

                                        SBIRT does not require assessment or Tx Plan

                                        Documentation Requirements

                                        Clinical Record RequirementsThe clinical record must include

                                        bullAn assessmentbullA behavioral health treatment plan that

                                        meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                        provided signed by the individual providerbullMust reflect all changes made to the

                                        recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                        active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                        Treatment Plan

                                        bull Documented in accordance with 7 AAC 135130 (clinical record)

                                        bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                        representative (18 and older)bull Based upon the input of a Treatment Team if the

                                        recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                        MHPC and by the recipient or the recipientrsquos parent or legal representative

                                        bull Reviewed every 90-135 days to determine need for continued care

                                        Treatment Plan Documentation

                                        bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                        to the findings of the assessmentbullThe services and interventions that will be

                                        rendered to address the goalsbullThe name signature and credentials of

                                        the psychiatrist operating MHPCbullThe signature of the recipient or the

                                        recipientrsquos parent or legal representative

                                        Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                        recipient under 18 must include

                                        bull The recipientbull The recipientrsquos family members including parents guardians

                                        and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                        A behavioral health treatment team for a recipient under 18 may include

                                        bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                        bull Representative(s) from the recipients educational system

                                        Treatment Team Cont

                                        All members of treatment team shall attend meetings of the team in

                                        person or by telephone and be involved in team decisions unless the clinical record documents that

                                        1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                        2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                        3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                        Progress Notes

                                        7AAC 135130(8) Requires

                                        bull Documented progress note for each service each day service is provided

                                        bull Date service was providedbull Duration of the service expressed in service units

                                        or clock time bull Description of the active treatment provided

                                        (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                        treatment goalsbull Name signature and credentials of the individual

                                        who rendered the service

                                        Medicaid Billing

                                        Medicaid is Payer of Last Resort

                                        bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                        under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                        Military and Veteranrsquos Benefits Private Health Insurance

                                        bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                        Behavioral Health Medicaid Payment

                                        bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                        bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                        bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                        CAMA

                                        bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                        bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                        limited number of health conditions andHas very limited coverage

                                        bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                        number of medications a person can receive in a month

                                        Medicaid Program Policies amp Claims Billing Procedures Manual

                                        Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                        Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                        Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                        Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                        Services

                                        New Codes Services Changing Services Codes

                                        Code Service Description

                                        H0031-HH

                                        Integrated Mental Health amp Substance Use Intake Assessment

                                        Q3014 Facilitation of Telemedicine

                                        90846 Psychotherapy Family w out patient present

                                        S9484-U6

                                        Short-Term Crisis Intervention (15 min)

                                        99408 Screening Brief Intervention amp Referral for Treatment

                                        Code Description Change

                                        H0031 Mental Health Assessment

                                        bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                        90849 Psychotherapy Multi Family Group

                                        bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                        Service Authorization bullAnnual Service Limits will switch from

                                        CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                        currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                        bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                        days of planned services and will be submitted approximately 3 to 4 times annually

                                        How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                        bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                        agreement and acceptance of the copyright notice Claim form instructions

                                        CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                        Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                        School Based Services)bull select ldquoForms

                                        Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                        bull select ldquoUpdatesrdquo Manual replacement pages

                                        bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                        bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                        Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                        support to accommodate electronic submission of claims and other transactions

                                        bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                        communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                        integrity)

                                        Claims Billing and Payment Tools amp Support

                                        bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                        Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                        bull Websitesbull ndash Fiscal Agent (ACS)

                                        wwwmedicaidalaskacombull ndash DHSSDBH

                                        wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                        Claims EditingAll edits are three-digit codes with explanations of how

                                        theclaim was processed

                                        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                        thatspecific Remittance Advice

                                        - Contact ACS Inc Provider Inquiry for clarification as needed

                                        Integrated BH Regulations TrainingClaims Adjudication Process

                                        Flow

                                        Provider Appeals

                                        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                        days)Disputed recovery of overpayment (60

                                        days)Three Levels of Appeals

                                        First level appeals Second level appealsCommissioner level appeals

                                        Recommend Billing Processesbull Read and maintain your

                                        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                        eligible to providebull Verify procedure codesbull Obtain Service

                                        Authorization if applicable bull File your license renewals

                                        andor certificationpermits timely (keep your enrollment current)

                                        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                        THANK YOU FOR ATTENDING

                                        • Mental Health Physician Clinic
                                        • Resources
                                        • Resources (2)
                                        • Regulations Clarification Process
                                        • Regulations Clarification Cont
                                        • MHPC Requirements
                                        • Definition 7AAC 160990(b)(95)
                                        • Slide 8
                                        • MHPC Requirements 7 AAC 135030
                                        • MHPC Requirements 7 AAC 135030
                                        • MHPC Services
                                        • Clinic Service Limits amp Requirements
                                        • Payment
                                        • Mental Health Intake Assessment
                                        • Integrated Mental Health and Substance Use Intake Assessment
                                        • Psychiatric Assessments
                                        • Psychiatric Assessments Cont
                                        • Psychological Testing and Evaluation
                                        • Pharmacologic Management
                                        • Psychotherapy
                                        • Psychotherapy Clarification
                                        • Short-Term Crisis Intervention
                                        • Facilitation of Telemedicine
                                        • Screening amp Brief Intervention
                                        • Screening amp Brief Intervention (conrsquot)
                                        • Screening amp Brief Intervention (conrsquot) (2)
                                        • Documentation Requirements
                                        • Clinical Record Requirements The clinical record must include
                                        • Treatment Plan
                                        • Treatment Plan Documentation
                                        • Treatment Team
                                        • Treatment Team Cont
                                        • Progress Notes
                                        • Medicaid Billing
                                        • Medicaid is Payer of Last Resort
                                        • Behavioral Health Medicaid Payment
                                        • CAMA
                                        • Medicaid Program Policies amp Claims Billing Procedures Manual
                                        • Services
                                        • Service Authorization
                                        • How to find Alaska Medicaid Information using Affiliated Com
                                        • Fiscal Agent Functions
                                        • Claims Billing and Payment Tools amp Support
                                        • Claims Filing Limits
                                        • Claims Editing
                                        • Slide 46
                                        • Provider Appeals
                                        • Recommend Billing Processes
                                        • Slide 49

                                          Psychotherapy ClarificationBiofeedback or relaxation therapy may be

                                          provided as an element of insight-oriented and interactive individual psychotherapy if

                                          1 prescribed by a psychiatrist (if provided in MHPC)

                                          2 included in the behavioral health treatment plan as a recognized treatment or adjunct to a treatment only for the following conditions or substantially similar conditions

                                          a chronic pain syndromeb panic disordersc phobias

                                          Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                          intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                          1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                          short-term crisisrdquo

                                          A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                          A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                          Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                          telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                          The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                          The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                          Screening amp Brief Intervention

                                          ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                          Screening amp Brief Intervention (conrsquot)

                                          Brief intervention is motivational discussion focused on

                                          raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                          Screening amp Brief Intervention (conrsquot)

                                          MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                          1 Screening reveals severe risk of substance use

                                          2 Recipient is already substance use dependent

                                          3 Recipient already received SBIRT and was unresponsive

                                          MHPC must document SBIRT in progress note

                                          SBIRT does not require assessment or Tx Plan

                                          Documentation Requirements

                                          Clinical Record RequirementsThe clinical record must include

                                          bullAn assessmentbullA behavioral health treatment plan that

                                          meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                          provided signed by the individual providerbullMust reflect all changes made to the

                                          recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                          active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                          Treatment Plan

                                          bull Documented in accordance with 7 AAC 135130 (clinical record)

                                          bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                          representative (18 and older)bull Based upon the input of a Treatment Team if the

                                          recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                          MHPC and by the recipient or the recipientrsquos parent or legal representative

                                          bull Reviewed every 90-135 days to determine need for continued care

                                          Treatment Plan Documentation

                                          bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                          to the findings of the assessmentbullThe services and interventions that will be

                                          rendered to address the goalsbullThe name signature and credentials of

                                          the psychiatrist operating MHPCbullThe signature of the recipient or the

                                          recipientrsquos parent or legal representative

                                          Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                          recipient under 18 must include

                                          bull The recipientbull The recipientrsquos family members including parents guardians

                                          and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                          A behavioral health treatment team for a recipient under 18 may include

                                          bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                          bull Representative(s) from the recipients educational system

                                          Treatment Team Cont

                                          All members of treatment team shall attend meetings of the team in

                                          person or by telephone and be involved in team decisions unless the clinical record documents that

                                          1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                          2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                          3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                          Progress Notes

                                          7AAC 135130(8) Requires

                                          bull Documented progress note for each service each day service is provided

                                          bull Date service was providedbull Duration of the service expressed in service units

                                          or clock time bull Description of the active treatment provided

                                          (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                          treatment goalsbull Name signature and credentials of the individual

                                          who rendered the service

                                          Medicaid Billing

                                          Medicaid is Payer of Last Resort

                                          bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                          under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                          Military and Veteranrsquos Benefits Private Health Insurance

                                          bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                          Behavioral Health Medicaid Payment

                                          bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                          bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                          bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                          CAMA

                                          bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                          bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                          limited number of health conditions andHas very limited coverage

                                          bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                          number of medications a person can receive in a month

                                          Medicaid Program Policies amp Claims Billing Procedures Manual

                                          Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                          Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                          Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                          Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                          Services

                                          New Codes Services Changing Services Codes

                                          Code Service Description

                                          H0031-HH

                                          Integrated Mental Health amp Substance Use Intake Assessment

                                          Q3014 Facilitation of Telemedicine

                                          90846 Psychotherapy Family w out patient present

                                          S9484-U6

                                          Short-Term Crisis Intervention (15 min)

                                          99408 Screening Brief Intervention amp Referral for Treatment

                                          Code Description Change

                                          H0031 Mental Health Assessment

                                          bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                          90849 Psychotherapy Multi Family Group

                                          bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                          Service Authorization bullAnnual Service Limits will switch from

                                          CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                          currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                          bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                          days of planned services and will be submitted approximately 3 to 4 times annually

                                          How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                          bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                          agreement and acceptance of the copyright notice Claim form instructions

                                          CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                          Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                          School Based Services)bull select ldquoForms

                                          Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                          bull select ldquoUpdatesrdquo Manual replacement pages

                                          bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                          bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                          Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                          support to accommodate electronic submission of claims and other transactions

                                          bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                          communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                          integrity)

                                          Claims Billing and Payment Tools amp Support

                                          bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                          Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                          bull Websitesbull ndash Fiscal Agent (ACS)

                                          wwwmedicaidalaskacombull ndash DHSSDBH

                                          wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                          Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                          MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                          bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                          Claims EditingAll edits are three-digit codes with explanations of how

                                          theclaim was processed

                                          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                          thatspecific Remittance Advice

                                          - Contact ACS Inc Provider Inquiry for clarification as needed

                                          Integrated BH Regulations TrainingClaims Adjudication Process

                                          Flow

                                          Provider Appeals

                                          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                          days)Disputed recovery of overpayment (60

                                          days)Three Levels of Appeals

                                          First level appeals Second level appealsCommissioner level appeals

                                          Recommend Billing Processesbull Read and maintain your

                                          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                          eligible to providebull Verify procedure codesbull Obtain Service

                                          Authorization if applicable bull File your license renewals

                                          andor certificationpermits timely (keep your enrollment current)

                                          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                          THANK YOU FOR ATTENDING

                                          • Mental Health Physician Clinic
                                          • Resources
                                          • Resources (2)
                                          • Regulations Clarification Process
                                          • Regulations Clarification Cont
                                          • MHPC Requirements
                                          • Definition 7AAC 160990(b)(95)
                                          • Slide 8
                                          • MHPC Requirements 7 AAC 135030
                                          • MHPC Requirements 7 AAC 135030
                                          • MHPC Services
                                          • Clinic Service Limits amp Requirements
                                          • Payment
                                          • Mental Health Intake Assessment
                                          • Integrated Mental Health and Substance Use Intake Assessment
                                          • Psychiatric Assessments
                                          • Psychiatric Assessments Cont
                                          • Psychological Testing and Evaluation
                                          • Pharmacologic Management
                                          • Psychotherapy
                                          • Psychotherapy Clarification
                                          • Short-Term Crisis Intervention
                                          • Facilitation of Telemedicine
                                          • Screening amp Brief Intervention
                                          • Screening amp Brief Intervention (conrsquot)
                                          • Screening amp Brief Intervention (conrsquot) (2)
                                          • Documentation Requirements
                                          • Clinical Record Requirements The clinical record must include
                                          • Treatment Plan
                                          • Treatment Plan Documentation
                                          • Treatment Team
                                          • Treatment Team Cont
                                          • Progress Notes
                                          • Medicaid Billing
                                          • Medicaid is Payer of Last Resort
                                          • Behavioral Health Medicaid Payment
                                          • CAMA
                                          • Medicaid Program Policies amp Claims Billing Procedures Manual
                                          • Services
                                          • Service Authorization
                                          • How to find Alaska Medicaid Information using Affiliated Com
                                          • Fiscal Agent Functions
                                          • Claims Billing and Payment Tools amp Support
                                          • Claims Filing Limits
                                          • Claims Editing
                                          • Slide 46
                                          • Provider Appeals
                                          • Recommend Billing Processes
                                          • Slide 49

                                            Short-Term Crisis InterventionldquoThe Dept will pay a MHPC for short-term crisis

                                            intervention services provided by a mental health professional clinician to a recipient if that mental health professional clinician provides an initial assessment of

                                            1) the nature of the short-term crisis 2) recipients mental emotional and behavioral status 3) recipients overall functioning in relation to the

                                            short-term crisisrdquo

                                            A MHPC is NOT required to use Dept form to document short-term crisis intervention

                                            A MHPC may bill the same number of hours for service as a CBHS Provider22hrs per SFY

                                            Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                            telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                            The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                            The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                            Screening amp Brief Intervention

                                            ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                            Screening amp Brief Intervention (conrsquot)

                                            Brief intervention is motivational discussion focused on

                                            raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                            Screening amp Brief Intervention (conrsquot)

                                            MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                            1 Screening reveals severe risk of substance use

                                            2 Recipient is already substance use dependent

                                            3 Recipient already received SBIRT and was unresponsive

                                            MHPC must document SBIRT in progress note

                                            SBIRT does not require assessment or Tx Plan

                                            Documentation Requirements

                                            Clinical Record RequirementsThe clinical record must include

                                            bullAn assessmentbullA behavioral health treatment plan that

                                            meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                            provided signed by the individual providerbullMust reflect all changes made to the

                                            recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                            active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                            Treatment Plan

                                            bull Documented in accordance with 7 AAC 135130 (clinical record)

                                            bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                            representative (18 and older)bull Based upon the input of a Treatment Team if the

                                            recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                            MHPC and by the recipient or the recipientrsquos parent or legal representative

                                            bull Reviewed every 90-135 days to determine need for continued care

                                            Treatment Plan Documentation

                                            bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                            to the findings of the assessmentbullThe services and interventions that will be

                                            rendered to address the goalsbullThe name signature and credentials of

                                            the psychiatrist operating MHPCbullThe signature of the recipient or the

                                            recipientrsquos parent or legal representative

                                            Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                            recipient under 18 must include

                                            bull The recipientbull The recipientrsquos family members including parents guardians

                                            and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                            A behavioral health treatment team for a recipient under 18 may include

                                            bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                            bull Representative(s) from the recipients educational system

                                            Treatment Team Cont

                                            All members of treatment team shall attend meetings of the team in

                                            person or by telephone and be involved in team decisions unless the clinical record documents that

                                            1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                            2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                            3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                            Progress Notes

                                            7AAC 135130(8) Requires

                                            bull Documented progress note for each service each day service is provided

                                            bull Date service was providedbull Duration of the service expressed in service units

                                            or clock time bull Description of the active treatment provided

                                            (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                            treatment goalsbull Name signature and credentials of the individual

                                            who rendered the service

                                            Medicaid Billing

                                            Medicaid is Payer of Last Resort

                                            bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                            under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                            Military and Veteranrsquos Benefits Private Health Insurance

                                            bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                            Behavioral Health Medicaid Payment

                                            bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                            bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                            bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                            CAMA

                                            bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                            bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                            limited number of health conditions andHas very limited coverage

                                            bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                            number of medications a person can receive in a month

                                            Medicaid Program Policies amp Claims Billing Procedures Manual

                                            Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                            Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                            Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                            Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                            Services

                                            New Codes Services Changing Services Codes

                                            Code Service Description

                                            H0031-HH

                                            Integrated Mental Health amp Substance Use Intake Assessment

                                            Q3014 Facilitation of Telemedicine

                                            90846 Psychotherapy Family w out patient present

                                            S9484-U6

                                            Short-Term Crisis Intervention (15 min)

                                            99408 Screening Brief Intervention amp Referral for Treatment

                                            Code Description Change

                                            H0031 Mental Health Assessment

                                            bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                            90849 Psychotherapy Multi Family Group

                                            bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                            Service Authorization bullAnnual Service Limits will switch from

                                            CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                            currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                            bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                            days of planned services and will be submitted approximately 3 to 4 times annually

                                            How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                            bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                            agreement and acceptance of the copyright notice Claim form instructions

                                            CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                            Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                            School Based Services)bull select ldquoForms

                                            Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                            bull select ldquoUpdatesrdquo Manual replacement pages

                                            bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                            bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                            Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                            support to accommodate electronic submission of claims and other transactions

                                            bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                            communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                            integrity)

                                            Claims Billing and Payment Tools amp Support

                                            bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                            Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                            bull Websitesbull ndash Fiscal Agent (ACS)

                                            wwwmedicaidalaskacombull ndash DHSSDBH

                                            wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                            Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                            MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                            bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                            Claims EditingAll edits are three-digit codes with explanations of how

                                            theclaim was processed

                                            ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                            ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                            The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                            thatspecific Remittance Advice

                                            - Contact ACS Inc Provider Inquiry for clarification as needed

                                            Integrated BH Regulations TrainingClaims Adjudication Process

                                            Flow

                                            Provider Appeals

                                            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                            days)Disputed recovery of overpayment (60

                                            days)Three Levels of Appeals

                                            First level appeals Second level appealsCommissioner level appeals

                                            Recommend Billing Processesbull Read and maintain your

                                            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                            eligible to providebull Verify procedure codesbull Obtain Service

                                            Authorization if applicable bull File your license renewals

                                            andor certificationpermits timely (keep your enrollment current)

                                            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                            THANK YOU FOR ATTENDING

                                            • Mental Health Physician Clinic
                                            • Resources
                                            • Resources (2)
                                            • Regulations Clarification Process
                                            • Regulations Clarification Cont
                                            • MHPC Requirements
                                            • Definition 7AAC 160990(b)(95)
                                            • Slide 8
                                            • MHPC Requirements 7 AAC 135030
                                            • MHPC Requirements 7 AAC 135030
                                            • MHPC Services
                                            • Clinic Service Limits amp Requirements
                                            • Payment
                                            • Mental Health Intake Assessment
                                            • Integrated Mental Health and Substance Use Intake Assessment
                                            • Psychiatric Assessments
                                            • Psychiatric Assessments Cont
                                            • Psychological Testing and Evaluation
                                            • Pharmacologic Management
                                            • Psychotherapy
                                            • Psychotherapy Clarification
                                            • Short-Term Crisis Intervention
                                            • Facilitation of Telemedicine
                                            • Screening amp Brief Intervention
                                            • Screening amp Brief Intervention (conrsquot)
                                            • Screening amp Brief Intervention (conrsquot) (2)
                                            • Documentation Requirements
                                            • Clinical Record Requirements The clinical record must include
                                            • Treatment Plan
                                            • Treatment Plan Documentation
                                            • Treatment Team
                                            • Treatment Team Cont
                                            • Progress Notes
                                            • Medicaid Billing
                                            • Medicaid is Payer of Last Resort
                                            • Behavioral Health Medicaid Payment
                                            • CAMA
                                            • Medicaid Program Policies amp Claims Billing Procedures Manual
                                            • Services
                                            • Service Authorization
                                            • How to find Alaska Medicaid Information using Affiliated Com
                                            • Fiscal Agent Functions
                                            • Claims Billing and Payment Tools amp Support
                                            • Claims Filing Limits
                                            • Claims Editing
                                            • Slide 46
                                            • Provider Appeals
                                            • Recommend Billing Processes
                                            • Slide 49

                                              Facilitation of TelemedicineldquoThe department will pay a MHPC for facilitation of a

                                              telemedicine session if the facilitating provider1 provides the telemedicine communication equipment2 establishes the electronic connection used by treating provider and recipient 3 remains available during session to reestablish the electronic connection if it fails before the intended end of the telemedicine sessionrdquo

                                              The facilitating provider must make a note in the recipients clinical record summarizing the facilitation of each telemedicine session

                                              The facilitating provider is not required to document a clinical problem or treatment goal in the note

                                              Screening amp Brief Intervention

                                              ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                              Screening amp Brief Intervention (conrsquot)

                                              Brief intervention is motivational discussion focused on

                                              raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                              Screening amp Brief Intervention (conrsquot)

                                              MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                              1 Screening reveals severe risk of substance use

                                              2 Recipient is already substance use dependent

                                              3 Recipient already received SBIRT and was unresponsive

                                              MHPC must document SBIRT in progress note

                                              SBIRT does not require assessment or Tx Plan

                                              Documentation Requirements

                                              Clinical Record RequirementsThe clinical record must include

                                              bullAn assessmentbullA behavioral health treatment plan that

                                              meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                              provided signed by the individual providerbullMust reflect all changes made to the

                                              recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                              active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                              Treatment Plan

                                              bull Documented in accordance with 7 AAC 135130 (clinical record)

                                              bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                              representative (18 and older)bull Based upon the input of a Treatment Team if the

                                              recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                              MHPC and by the recipient or the recipientrsquos parent or legal representative

                                              bull Reviewed every 90-135 days to determine need for continued care

                                              Treatment Plan Documentation

                                              bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                              to the findings of the assessmentbullThe services and interventions that will be

                                              rendered to address the goalsbullThe name signature and credentials of

                                              the psychiatrist operating MHPCbullThe signature of the recipient or the

                                              recipientrsquos parent or legal representative

                                              Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                              recipient under 18 must include

                                              bull The recipientbull The recipientrsquos family members including parents guardians

                                              and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                              A behavioral health treatment team for a recipient under 18 may include

                                              bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                              bull Representative(s) from the recipients educational system

                                              Treatment Team Cont

                                              All members of treatment team shall attend meetings of the team in

                                              person or by telephone and be involved in team decisions unless the clinical record documents that

                                              1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                              2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                              3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                              Progress Notes

                                              7AAC 135130(8) Requires

                                              bull Documented progress note for each service each day service is provided

                                              bull Date service was providedbull Duration of the service expressed in service units

                                              or clock time bull Description of the active treatment provided

                                              (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                              treatment goalsbull Name signature and credentials of the individual

                                              who rendered the service

                                              Medicaid Billing

                                              Medicaid is Payer of Last Resort

                                              bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                              under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                              Military and Veteranrsquos Benefits Private Health Insurance

                                              bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                              Behavioral Health Medicaid Payment

                                              bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                              bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                              bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                              CAMA

                                              bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                              bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                              limited number of health conditions andHas very limited coverage

                                              bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                              number of medications a person can receive in a month

                                              Medicaid Program Policies amp Claims Billing Procedures Manual

                                              Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                              Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                              Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                              Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                              Services

                                              New Codes Services Changing Services Codes

                                              Code Service Description

                                              H0031-HH

                                              Integrated Mental Health amp Substance Use Intake Assessment

                                              Q3014 Facilitation of Telemedicine

                                              90846 Psychotherapy Family w out patient present

                                              S9484-U6

                                              Short-Term Crisis Intervention (15 min)

                                              99408 Screening Brief Intervention amp Referral for Treatment

                                              Code Description Change

                                              H0031 Mental Health Assessment

                                              bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                              90849 Psychotherapy Multi Family Group

                                              bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                              Service Authorization bullAnnual Service Limits will switch from

                                              CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                              currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                              bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                              days of planned services and will be submitted approximately 3 to 4 times annually

                                              How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                              bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                              agreement and acceptance of the copyright notice Claim form instructions

                                              CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                              Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                              School Based Services)bull select ldquoForms

                                              Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                              bull select ldquoUpdatesrdquo Manual replacement pages

                                              bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                              bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                              Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                              support to accommodate electronic submission of claims and other transactions

                                              bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                              communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                              integrity)

                                              Claims Billing and Payment Tools amp Support

                                              bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                              Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                              bull Websitesbull ndash Fiscal Agent (ACS)

                                              wwwmedicaidalaskacombull ndash DHSSDBH

                                              wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                              Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                              MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                              bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                              Claims EditingAll edits are three-digit codes with explanations of how

                                              theclaim was processed

                                              ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                              ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                              The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                              thatspecific Remittance Advice

                                              - Contact ACS Inc Provider Inquiry for clarification as needed

                                              Integrated BH Regulations TrainingClaims Adjudication Process

                                              Flow

                                              Provider Appeals

                                              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                              days)Disputed recovery of overpayment (60

                                              days)Three Levels of Appeals

                                              First level appeals Second level appealsCommissioner level appeals

                                              Recommend Billing Processesbull Read and maintain your

                                              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                              eligible to providebull Verify procedure codesbull Obtain Service

                                              Authorization if applicable bull File your license renewals

                                              andor certificationpermits timely (keep your enrollment current)

                                              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                              THANK YOU FOR ATTENDING

                                              • Mental Health Physician Clinic
                                              • Resources
                                              • Resources (2)
                                              • Regulations Clarification Process
                                              • Regulations Clarification Cont
                                              • MHPC Requirements
                                              • Definition 7AAC 160990(b)(95)
                                              • Slide 8
                                              • MHPC Requirements 7 AAC 135030
                                              • MHPC Requirements 7 AAC 135030
                                              • MHPC Services
                                              • Clinic Service Limits amp Requirements
                                              • Payment
                                              • Mental Health Intake Assessment
                                              • Integrated Mental Health and Substance Use Intake Assessment
                                              • Psychiatric Assessments
                                              • Psychiatric Assessments Cont
                                              • Psychological Testing and Evaluation
                                              • Pharmacologic Management
                                              • Psychotherapy
                                              • Psychotherapy Clarification
                                              • Short-Term Crisis Intervention
                                              • Facilitation of Telemedicine
                                              • Screening amp Brief Intervention
                                              • Screening amp Brief Intervention (conrsquot)
                                              • Screening amp Brief Intervention (conrsquot) (2)
                                              • Documentation Requirements
                                              • Clinical Record Requirements The clinical record must include
                                              • Treatment Plan
                                              • Treatment Plan Documentation
                                              • Treatment Team
                                              • Treatment Team Cont
                                              • Progress Notes
                                              • Medicaid Billing
                                              • Medicaid is Payer of Last Resort
                                              • Behavioral Health Medicaid Payment
                                              • CAMA
                                              • Medicaid Program Policies amp Claims Billing Procedures Manual
                                              • Services
                                              • Service Authorization
                                              • How to find Alaska Medicaid Information using Affiliated Com
                                              • Fiscal Agent Functions
                                              • Claims Billing and Payment Tools amp Support
                                              • Claims Filing Limits
                                              • Claims Editing
                                              • Slide 46
                                              • Provider Appeals
                                              • Recommend Billing Processes
                                              • Slide 49

                                                Screening amp Brief Intervention

                                                ldquoThe Dept will pay a MHPC for screening and brief intervention services if staff conducts the screening component and brief intervention utilizing self-report questionnaires structured interviews (or similar screening techniques) to detect substance use problems and to identify the appropriate level of interventionrdquo

                                                Screening amp Brief Intervention (conrsquot)

                                                Brief intervention is motivational discussion focused on

                                                raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                                Screening amp Brief Intervention (conrsquot)

                                                MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                                1 Screening reveals severe risk of substance use

                                                2 Recipient is already substance use dependent

                                                3 Recipient already received SBIRT and was unresponsive

                                                MHPC must document SBIRT in progress note

                                                SBIRT does not require assessment or Tx Plan

                                                Documentation Requirements

                                                Clinical Record RequirementsThe clinical record must include

                                                bullAn assessmentbullA behavioral health treatment plan that

                                                meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                                provided signed by the individual providerbullMust reflect all changes made to the

                                                recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                                active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                                Treatment Plan

                                                bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                bull Reviewed every 90-135 days to determine need for continued care

                                                Treatment Plan Documentation

                                                bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                to the findings of the assessmentbullThe services and interventions that will be

                                                rendered to address the goalsbullThe name signature and credentials of

                                                the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                recipientrsquos parent or legal representative

                                                Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                recipient under 18 must include

                                                bull The recipientbull The recipientrsquos family members including parents guardians

                                                and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                A behavioral health treatment team for a recipient under 18 may include

                                                bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                bull Representative(s) from the recipients educational system

                                                Treatment Team Cont

                                                All members of treatment team shall attend meetings of the team in

                                                person or by telephone and be involved in team decisions unless the clinical record documents that

                                                1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                Progress Notes

                                                7AAC 135130(8) Requires

                                                bull Documented progress note for each service each day service is provided

                                                bull Date service was providedbull Duration of the service expressed in service units

                                                or clock time bull Description of the active treatment provided

                                                (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                treatment goalsbull Name signature and credentials of the individual

                                                who rendered the service

                                                Medicaid Billing

                                                Medicaid is Payer of Last Resort

                                                bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                Military and Veteranrsquos Benefits Private Health Insurance

                                                bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                Behavioral Health Medicaid Payment

                                                bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                CAMA

                                                bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                limited number of health conditions andHas very limited coverage

                                                bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                number of medications a person can receive in a month

                                                Medicaid Program Policies amp Claims Billing Procedures Manual

                                                Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                Services

                                                New Codes Services Changing Services Codes

                                                Code Service Description

                                                H0031-HH

                                                Integrated Mental Health amp Substance Use Intake Assessment

                                                Q3014 Facilitation of Telemedicine

                                                90846 Psychotherapy Family w out patient present

                                                S9484-U6

                                                Short-Term Crisis Intervention (15 min)

                                                99408 Screening Brief Intervention amp Referral for Treatment

                                                Code Description Change

                                                H0031 Mental Health Assessment

                                                bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                90849 Psychotherapy Multi Family Group

                                                bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                Service Authorization bullAnnual Service Limits will switch from

                                                CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                days of planned services and will be submitted approximately 3 to 4 times annually

                                                How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                agreement and acceptance of the copyright notice Claim form instructions

                                                CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                School Based Services)bull select ldquoForms

                                                Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                bull select ldquoUpdatesrdquo Manual replacement pages

                                                bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                support to accommodate electronic submission of claims and other transactions

                                                bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                integrity)

                                                Claims Billing and Payment Tools amp Support

                                                bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                bull Websitesbull ndash Fiscal Agent (ACS)

                                                wwwmedicaidalaskacombull ndash DHSSDBH

                                                wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                Claims EditingAll edits are three-digit codes with explanations of how

                                                theclaim was processed

                                                ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                thatspecific Remittance Advice

                                                - Contact ACS Inc Provider Inquiry for clarification as needed

                                                Integrated BH Regulations TrainingClaims Adjudication Process

                                                Flow

                                                Provider Appeals

                                                REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                days)Disputed recovery of overpayment (60

                                                days)Three Levels of Appeals

                                                First level appeals Second level appealsCommissioner level appeals

                                                Recommend Billing Processesbull Read and maintain your

                                                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                eligible to providebull Verify procedure codesbull Obtain Service

                                                Authorization if applicable bull File your license renewals

                                                andor certificationpermits timely (keep your enrollment current)

                                                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                THANK YOU FOR ATTENDING

                                                • Mental Health Physician Clinic
                                                • Resources
                                                • Resources (2)
                                                • Regulations Clarification Process
                                                • Regulations Clarification Cont
                                                • MHPC Requirements
                                                • Definition 7AAC 160990(b)(95)
                                                • Slide 8
                                                • MHPC Requirements 7 AAC 135030
                                                • MHPC Requirements 7 AAC 135030
                                                • MHPC Services
                                                • Clinic Service Limits amp Requirements
                                                • Payment
                                                • Mental Health Intake Assessment
                                                • Integrated Mental Health and Substance Use Intake Assessment
                                                • Psychiatric Assessments
                                                • Psychiatric Assessments Cont
                                                • Psychological Testing and Evaluation
                                                • Pharmacologic Management
                                                • Psychotherapy
                                                • Psychotherapy Clarification
                                                • Short-Term Crisis Intervention
                                                • Facilitation of Telemedicine
                                                • Screening amp Brief Intervention
                                                • Screening amp Brief Intervention (conrsquot)
                                                • Screening amp Brief Intervention (conrsquot) (2)
                                                • Documentation Requirements
                                                • Clinical Record Requirements The clinical record must include
                                                • Treatment Plan
                                                • Treatment Plan Documentation
                                                • Treatment Team
                                                • Treatment Team Cont
                                                • Progress Notes
                                                • Medicaid Billing
                                                • Medicaid is Payer of Last Resort
                                                • Behavioral Health Medicaid Payment
                                                • CAMA
                                                • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                • Services
                                                • Service Authorization
                                                • How to find Alaska Medicaid Information using Affiliated Com
                                                • Fiscal Agent Functions
                                                • Claims Billing and Payment Tools amp Support
                                                • Claims Filing Limits
                                                • Claims Editing
                                                • Slide 46
                                                • Provider Appeals
                                                • Recommend Billing Processes
                                                • Slide 49

                                                  Screening amp Brief Intervention (conrsquot)

                                                  Brief intervention is motivational discussion focused on

                                                  raising awareness of recipientrsquos substance usethe potential harmful effects of substance useencouraging positive changeBrief intervention may include1 Feedback2 Goal setting 3 Coping strategies4 Identification of risk factors5 Information amp advice

                                                  Screening amp Brief Intervention (conrsquot)

                                                  MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                                  1 Screening reveals severe risk of substance use

                                                  2 Recipient is already substance use dependent

                                                  3 Recipient already received SBIRT and was unresponsive

                                                  MHPC must document SBIRT in progress note

                                                  SBIRT does not require assessment or Tx Plan

                                                  Documentation Requirements

                                                  Clinical Record RequirementsThe clinical record must include

                                                  bullAn assessmentbullA behavioral health treatment plan that

                                                  meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                                  provided signed by the individual providerbullMust reflect all changes made to the

                                                  recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                                  active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                                  Treatment Plan

                                                  bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                  bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                  representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                  recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                  MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                  bull Reviewed every 90-135 days to determine need for continued care

                                                  Treatment Plan Documentation

                                                  bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                  to the findings of the assessmentbullThe services and interventions that will be

                                                  rendered to address the goalsbullThe name signature and credentials of

                                                  the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                  recipientrsquos parent or legal representative

                                                  Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                  recipient under 18 must include

                                                  bull The recipientbull The recipientrsquos family members including parents guardians

                                                  and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                  A behavioral health treatment team for a recipient under 18 may include

                                                  bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                  bull Representative(s) from the recipients educational system

                                                  Treatment Team Cont

                                                  All members of treatment team shall attend meetings of the team in

                                                  person or by telephone and be involved in team decisions unless the clinical record documents that

                                                  1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                  2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                  3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                  Progress Notes

                                                  7AAC 135130(8) Requires

                                                  bull Documented progress note for each service each day service is provided

                                                  bull Date service was providedbull Duration of the service expressed in service units

                                                  or clock time bull Description of the active treatment provided

                                                  (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                  treatment goalsbull Name signature and credentials of the individual

                                                  who rendered the service

                                                  Medicaid Billing

                                                  Medicaid is Payer of Last Resort

                                                  bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                  under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                  Military and Veteranrsquos Benefits Private Health Insurance

                                                  bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                  Behavioral Health Medicaid Payment

                                                  bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                  bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                  bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                  CAMA

                                                  bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                  bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                  limited number of health conditions andHas very limited coverage

                                                  bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                  number of medications a person can receive in a month

                                                  Medicaid Program Policies amp Claims Billing Procedures Manual

                                                  Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                  Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                  Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                  Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                  Services

                                                  New Codes Services Changing Services Codes

                                                  Code Service Description

                                                  H0031-HH

                                                  Integrated Mental Health amp Substance Use Intake Assessment

                                                  Q3014 Facilitation of Telemedicine

                                                  90846 Psychotherapy Family w out patient present

                                                  S9484-U6

                                                  Short-Term Crisis Intervention (15 min)

                                                  99408 Screening Brief Intervention amp Referral for Treatment

                                                  Code Description Change

                                                  H0031 Mental Health Assessment

                                                  bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                  90849 Psychotherapy Multi Family Group

                                                  bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                  Service Authorization bullAnnual Service Limits will switch from

                                                  CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                  currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                  bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                  days of planned services and will be submitted approximately 3 to 4 times annually

                                                  How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                  bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                  agreement and acceptance of the copyright notice Claim form instructions

                                                  CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                  Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                  School Based Services)bull select ldquoForms

                                                  Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                  bull select ldquoUpdatesrdquo Manual replacement pages

                                                  bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                  bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                  Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                  support to accommodate electronic submission of claims and other transactions

                                                  bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                  communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                  integrity)

                                                  Claims Billing and Payment Tools amp Support

                                                  bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                  Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                  bull Websitesbull ndash Fiscal Agent (ACS)

                                                  wwwmedicaidalaskacombull ndash DHSSDBH

                                                  wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                  Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                  MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                  bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                  Claims EditingAll edits are three-digit codes with explanations of how

                                                  theclaim was processed

                                                  ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                  ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                  The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                  thatspecific Remittance Advice

                                                  - Contact ACS Inc Provider Inquiry for clarification as needed

                                                  Integrated BH Regulations TrainingClaims Adjudication Process

                                                  Flow

                                                  Provider Appeals

                                                  REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                  days)Disputed recovery of overpayment (60

                                                  days)Three Levels of Appeals

                                                  First level appeals Second level appealsCommissioner level appeals

                                                  Recommend Billing Processesbull Read and maintain your

                                                  billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                  eligible to providebull Verify procedure codesbull Obtain Service

                                                  Authorization if applicable bull File your license renewals

                                                  andor certificationpermits timely (keep your enrollment current)

                                                  bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                  THANK YOU FOR ATTENDING

                                                  • Mental Health Physician Clinic
                                                  • Resources
                                                  • Resources (2)
                                                  • Regulations Clarification Process
                                                  • Regulations Clarification Cont
                                                  • MHPC Requirements
                                                  • Definition 7AAC 160990(b)(95)
                                                  • Slide 8
                                                  • MHPC Requirements 7 AAC 135030
                                                  • MHPC Requirements 7 AAC 135030
                                                  • MHPC Services
                                                  • Clinic Service Limits amp Requirements
                                                  • Payment
                                                  • Mental Health Intake Assessment
                                                  • Integrated Mental Health and Substance Use Intake Assessment
                                                  • Psychiatric Assessments
                                                  • Psychiatric Assessments Cont
                                                  • Psychological Testing and Evaluation
                                                  • Pharmacologic Management
                                                  • Psychotherapy
                                                  • Psychotherapy Clarification
                                                  • Short-Term Crisis Intervention
                                                  • Facilitation of Telemedicine
                                                  • Screening amp Brief Intervention
                                                  • Screening amp Brief Intervention (conrsquot)
                                                  • Screening amp Brief Intervention (conrsquot) (2)
                                                  • Documentation Requirements
                                                  • Clinical Record Requirements The clinical record must include
                                                  • Treatment Plan
                                                  • Treatment Plan Documentation
                                                  • Treatment Team
                                                  • Treatment Team Cont
                                                  • Progress Notes
                                                  • Medicaid Billing
                                                  • Medicaid is Payer of Last Resort
                                                  • Behavioral Health Medicaid Payment
                                                  • CAMA
                                                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                  • Services
                                                  • Service Authorization
                                                  • How to find Alaska Medicaid Information using Affiliated Com
                                                  • Fiscal Agent Functions
                                                  • Claims Billing and Payment Tools amp Support
                                                  • Claims Filing Limits
                                                  • Claims Editing
                                                  • Slide 46
                                                  • Provider Appeals
                                                  • Recommend Billing Processes
                                                  • Slide 49

                                                    Screening amp Brief Intervention (conrsquot)

                                                    MHPC must refer to appropriate program that will meet recipientrsquos needs if

                                                    1 Screening reveals severe risk of substance use

                                                    2 Recipient is already substance use dependent

                                                    3 Recipient already received SBIRT and was unresponsive

                                                    MHPC must document SBIRT in progress note

                                                    SBIRT does not require assessment or Tx Plan

                                                    Documentation Requirements

                                                    Clinical Record RequirementsThe clinical record must include

                                                    bullAn assessmentbullA behavioral health treatment plan that

                                                    meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                                    provided signed by the individual providerbullMust reflect all changes made to the

                                                    recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                                    active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                                    Treatment Plan

                                                    bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                    bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                    representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                    recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                    MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                    bull Reviewed every 90-135 days to determine need for continued care

                                                    Treatment Plan Documentation

                                                    bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                    to the findings of the assessmentbullThe services and interventions that will be

                                                    rendered to address the goalsbullThe name signature and credentials of

                                                    the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                    recipientrsquos parent or legal representative

                                                    Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                    recipient under 18 must include

                                                    bull The recipientbull The recipientrsquos family members including parents guardians

                                                    and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                    A behavioral health treatment team for a recipient under 18 may include

                                                    bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                    bull Representative(s) from the recipients educational system

                                                    Treatment Team Cont

                                                    All members of treatment team shall attend meetings of the team in

                                                    person or by telephone and be involved in team decisions unless the clinical record documents that

                                                    1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                    2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                    3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                    Progress Notes

                                                    7AAC 135130(8) Requires

                                                    bull Documented progress note for each service each day service is provided

                                                    bull Date service was providedbull Duration of the service expressed in service units

                                                    or clock time bull Description of the active treatment provided

                                                    (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                    treatment goalsbull Name signature and credentials of the individual

                                                    who rendered the service

                                                    Medicaid Billing

                                                    Medicaid is Payer of Last Resort

                                                    bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                    under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                    Military and Veteranrsquos Benefits Private Health Insurance

                                                    bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                    Behavioral Health Medicaid Payment

                                                    bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                    bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                    bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                    CAMA

                                                    bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                    bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                    limited number of health conditions andHas very limited coverage

                                                    bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                    number of medications a person can receive in a month

                                                    Medicaid Program Policies amp Claims Billing Procedures Manual

                                                    Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                    Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                    Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                    Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                    Services

                                                    New Codes Services Changing Services Codes

                                                    Code Service Description

                                                    H0031-HH

                                                    Integrated Mental Health amp Substance Use Intake Assessment

                                                    Q3014 Facilitation of Telemedicine

                                                    90846 Psychotherapy Family w out patient present

                                                    S9484-U6

                                                    Short-Term Crisis Intervention (15 min)

                                                    99408 Screening Brief Intervention amp Referral for Treatment

                                                    Code Description Change

                                                    H0031 Mental Health Assessment

                                                    bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                    90849 Psychotherapy Multi Family Group

                                                    bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                    Service Authorization bullAnnual Service Limits will switch from

                                                    CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                    currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                    bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                    days of planned services and will be submitted approximately 3 to 4 times annually

                                                    How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                    bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                    agreement and acceptance of the copyright notice Claim form instructions

                                                    CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                    Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                    School Based Services)bull select ldquoForms

                                                    Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                    bull select ldquoUpdatesrdquo Manual replacement pages

                                                    bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                    bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                    support to accommodate electronic submission of claims and other transactions

                                                    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                    integrity)

                                                    Claims Billing and Payment Tools amp Support

                                                    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                    bull Websitesbull ndash Fiscal Agent (ACS)

                                                    wwwmedicaidalaskacombull ndash DHSSDBH

                                                    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                    Claims EditingAll edits are three-digit codes with explanations of how

                                                    theclaim was processed

                                                    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                    thatspecific Remittance Advice

                                                    - Contact ACS Inc Provider Inquiry for clarification as needed

                                                    Integrated BH Regulations TrainingClaims Adjudication Process

                                                    Flow

                                                    Provider Appeals

                                                    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                    days)Disputed recovery of overpayment (60

                                                    days)Three Levels of Appeals

                                                    First level appeals Second level appealsCommissioner level appeals

                                                    Recommend Billing Processesbull Read and maintain your

                                                    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                    eligible to providebull Verify procedure codesbull Obtain Service

                                                    Authorization if applicable bull File your license renewals

                                                    andor certificationpermits timely (keep your enrollment current)

                                                    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                    THANK YOU FOR ATTENDING

                                                    • Mental Health Physician Clinic
                                                    • Resources
                                                    • Resources (2)
                                                    • Regulations Clarification Process
                                                    • Regulations Clarification Cont
                                                    • MHPC Requirements
                                                    • Definition 7AAC 160990(b)(95)
                                                    • Slide 8
                                                    • MHPC Requirements 7 AAC 135030
                                                    • MHPC Requirements 7 AAC 135030
                                                    • MHPC Services
                                                    • Clinic Service Limits amp Requirements
                                                    • Payment
                                                    • Mental Health Intake Assessment
                                                    • Integrated Mental Health and Substance Use Intake Assessment
                                                    • Psychiatric Assessments
                                                    • Psychiatric Assessments Cont
                                                    • Psychological Testing and Evaluation
                                                    • Pharmacologic Management
                                                    • Psychotherapy
                                                    • Psychotherapy Clarification
                                                    • Short-Term Crisis Intervention
                                                    • Facilitation of Telemedicine
                                                    • Screening amp Brief Intervention
                                                    • Screening amp Brief Intervention (conrsquot)
                                                    • Screening amp Brief Intervention (conrsquot) (2)
                                                    • Documentation Requirements
                                                    • Clinical Record Requirements The clinical record must include
                                                    • Treatment Plan
                                                    • Treatment Plan Documentation
                                                    • Treatment Team
                                                    • Treatment Team Cont
                                                    • Progress Notes
                                                    • Medicaid Billing
                                                    • Medicaid is Payer of Last Resort
                                                    • Behavioral Health Medicaid Payment
                                                    • CAMA
                                                    • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                    • Services
                                                    • Service Authorization
                                                    • How to find Alaska Medicaid Information using Affiliated Com
                                                    • Fiscal Agent Functions
                                                    • Claims Billing and Payment Tools amp Support
                                                    • Claims Filing Limits
                                                    • Claims Editing
                                                    • Slide 46
                                                    • Provider Appeals
                                                    • Recommend Billing Processes
                                                    • Slide 49

                                                      Documentation Requirements

                                                      Clinical Record RequirementsThe clinical record must include

                                                      bullAn assessmentbullA behavioral health treatment plan that

                                                      meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                                      provided signed by the individual providerbullMust reflect all changes made to the

                                                      recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                                      active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                                      Treatment Plan

                                                      bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                      bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                      representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                      recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                      MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                      bull Reviewed every 90-135 days to determine need for continued care

                                                      Treatment Plan Documentation

                                                      bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                      to the findings of the assessmentbullThe services and interventions that will be

                                                      rendered to address the goalsbullThe name signature and credentials of

                                                      the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                      recipientrsquos parent or legal representative

                                                      Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                      recipient under 18 must include

                                                      bull The recipientbull The recipientrsquos family members including parents guardians

                                                      and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                      A behavioral health treatment team for a recipient under 18 may include

                                                      bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                      bull Representative(s) from the recipients educational system

                                                      Treatment Team Cont

                                                      All members of treatment team shall attend meetings of the team in

                                                      person or by telephone and be involved in team decisions unless the clinical record documents that

                                                      1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                      2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                      3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                      Progress Notes

                                                      7AAC 135130(8) Requires

                                                      bull Documented progress note for each service each day service is provided

                                                      bull Date service was providedbull Duration of the service expressed in service units

                                                      or clock time bull Description of the active treatment provided

                                                      (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                      treatment goalsbull Name signature and credentials of the individual

                                                      who rendered the service

                                                      Medicaid Billing

                                                      Medicaid is Payer of Last Resort

                                                      bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                      under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                      Military and Veteranrsquos Benefits Private Health Insurance

                                                      bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                      Behavioral Health Medicaid Payment

                                                      bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                      bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                      bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                      CAMA

                                                      bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                      bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                      limited number of health conditions andHas very limited coverage

                                                      bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                      number of medications a person can receive in a month

                                                      Medicaid Program Policies amp Claims Billing Procedures Manual

                                                      Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                      Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                      Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                      Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                      Services

                                                      New Codes Services Changing Services Codes

                                                      Code Service Description

                                                      H0031-HH

                                                      Integrated Mental Health amp Substance Use Intake Assessment

                                                      Q3014 Facilitation of Telemedicine

                                                      90846 Psychotherapy Family w out patient present

                                                      S9484-U6

                                                      Short-Term Crisis Intervention (15 min)

                                                      99408 Screening Brief Intervention amp Referral for Treatment

                                                      Code Description Change

                                                      H0031 Mental Health Assessment

                                                      bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                      90849 Psychotherapy Multi Family Group

                                                      bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                      Service Authorization bullAnnual Service Limits will switch from

                                                      CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                      currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                      bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                      days of planned services and will be submitted approximately 3 to 4 times annually

                                                      How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                      bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                      agreement and acceptance of the copyright notice Claim form instructions

                                                      CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                      Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                      School Based Services)bull select ldquoForms

                                                      Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                      bull select ldquoUpdatesrdquo Manual replacement pages

                                                      bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                      bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                      Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                      support to accommodate electronic submission of claims and other transactions

                                                      bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                      communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                      integrity)

                                                      Claims Billing and Payment Tools amp Support

                                                      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                      bull Websitesbull ndash Fiscal Agent (ACS)

                                                      wwwmedicaidalaskacombull ndash DHSSDBH

                                                      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                      Claims EditingAll edits are three-digit codes with explanations of how

                                                      theclaim was processed

                                                      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                      thatspecific Remittance Advice

                                                      - Contact ACS Inc Provider Inquiry for clarification as needed

                                                      Integrated BH Regulations TrainingClaims Adjudication Process

                                                      Flow

                                                      Provider Appeals

                                                      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                      days)Disputed recovery of overpayment (60

                                                      days)Three Levels of Appeals

                                                      First level appeals Second level appealsCommissioner level appeals

                                                      Recommend Billing Processesbull Read and maintain your

                                                      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                      eligible to providebull Verify procedure codesbull Obtain Service

                                                      Authorization if applicable bull File your license renewals

                                                      andor certificationpermits timely (keep your enrollment current)

                                                      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                      THANK YOU FOR ATTENDING

                                                      • Mental Health Physician Clinic
                                                      • Resources
                                                      • Resources (2)
                                                      • Regulations Clarification Process
                                                      • Regulations Clarification Cont
                                                      • MHPC Requirements
                                                      • Definition 7AAC 160990(b)(95)
                                                      • Slide 8
                                                      • MHPC Requirements 7 AAC 135030
                                                      • MHPC Requirements 7 AAC 135030
                                                      • MHPC Services
                                                      • Clinic Service Limits amp Requirements
                                                      • Payment
                                                      • Mental Health Intake Assessment
                                                      • Integrated Mental Health and Substance Use Intake Assessment
                                                      • Psychiatric Assessments
                                                      • Psychiatric Assessments Cont
                                                      • Psychological Testing and Evaluation
                                                      • Pharmacologic Management
                                                      • Psychotherapy
                                                      • Psychotherapy Clarification
                                                      • Short-Term Crisis Intervention
                                                      • Facilitation of Telemedicine
                                                      • Screening amp Brief Intervention
                                                      • Screening amp Brief Intervention (conrsquot)
                                                      • Screening amp Brief Intervention (conrsquot) (2)
                                                      • Documentation Requirements
                                                      • Clinical Record Requirements The clinical record must include
                                                      • Treatment Plan
                                                      • Treatment Plan Documentation
                                                      • Treatment Team
                                                      • Treatment Team Cont
                                                      • Progress Notes
                                                      • Medicaid Billing
                                                      • Medicaid is Payer of Last Resort
                                                      • Behavioral Health Medicaid Payment
                                                      • CAMA
                                                      • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                      • Services
                                                      • Service Authorization
                                                      • How to find Alaska Medicaid Information using Affiliated Com
                                                      • Fiscal Agent Functions
                                                      • Claims Billing and Payment Tools amp Support
                                                      • Claims Filing Limits
                                                      • Claims Editing
                                                      • Slide 46
                                                      • Provider Appeals
                                                      • Recommend Billing Processes
                                                      • Slide 49

                                                        Clinical Record RequirementsThe clinical record must include

                                                        bullAn assessmentbullA behavioral health treatment plan that

                                                        meets the requirements of 7AAC 135120bullA progress note for each day the service is

                                                        provided signed by the individual providerbullMust reflect all changes made to the

                                                        recipientrsquos treatment plan amp assessmentbullMust set out a description or listing of the

                                                        active interventions that the provider provides to or on behalf of the recipient in order to document active treatment

                                                        Treatment Plan

                                                        bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                        bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                        representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                        recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                        MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                        bull Reviewed every 90-135 days to determine need for continued care

                                                        Treatment Plan Documentation

                                                        bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                        to the findings of the assessmentbullThe services and interventions that will be

                                                        rendered to address the goalsbullThe name signature and credentials of

                                                        the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                        recipientrsquos parent or legal representative

                                                        Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                        recipient under 18 must include

                                                        bull The recipientbull The recipientrsquos family members including parents guardians

                                                        and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                        A behavioral health treatment team for a recipient under 18 may include

                                                        bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                        bull Representative(s) from the recipients educational system

                                                        Treatment Team Cont

                                                        All members of treatment team shall attend meetings of the team in

                                                        person or by telephone and be involved in team decisions unless the clinical record documents that

                                                        1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                        2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                        3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                        Progress Notes

                                                        7AAC 135130(8) Requires

                                                        bull Documented progress note for each service each day service is provided

                                                        bull Date service was providedbull Duration of the service expressed in service units

                                                        or clock time bull Description of the active treatment provided

                                                        (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                        treatment goalsbull Name signature and credentials of the individual

                                                        who rendered the service

                                                        Medicaid Billing

                                                        Medicaid is Payer of Last Resort

                                                        bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                        under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                        Military and Veteranrsquos Benefits Private Health Insurance

                                                        bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                        Behavioral Health Medicaid Payment

                                                        bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                        bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                        bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                        CAMA

                                                        bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                        bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                        limited number of health conditions andHas very limited coverage

                                                        bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                        number of medications a person can receive in a month

                                                        Medicaid Program Policies amp Claims Billing Procedures Manual

                                                        Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                        Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                        Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                        Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                        Services

                                                        New Codes Services Changing Services Codes

                                                        Code Service Description

                                                        H0031-HH

                                                        Integrated Mental Health amp Substance Use Intake Assessment

                                                        Q3014 Facilitation of Telemedicine

                                                        90846 Psychotherapy Family w out patient present

                                                        S9484-U6

                                                        Short-Term Crisis Intervention (15 min)

                                                        99408 Screening Brief Intervention amp Referral for Treatment

                                                        Code Description Change

                                                        H0031 Mental Health Assessment

                                                        bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                        90849 Psychotherapy Multi Family Group

                                                        bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                        Service Authorization bullAnnual Service Limits will switch from

                                                        CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                        currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                        bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                        days of planned services and will be submitted approximately 3 to 4 times annually

                                                        How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                        bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                        agreement and acceptance of the copyright notice Claim form instructions

                                                        CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                        Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                        School Based Services)bull select ldquoForms

                                                        Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                        bull select ldquoUpdatesrdquo Manual replacement pages

                                                        bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                        bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                        Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                        support to accommodate electronic submission of claims and other transactions

                                                        bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                        communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                        integrity)

                                                        Claims Billing and Payment Tools amp Support

                                                        bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                        Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                        bull Websitesbull ndash Fiscal Agent (ACS)

                                                        wwwmedicaidalaskacombull ndash DHSSDBH

                                                        wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                        Claims EditingAll edits are three-digit codes with explanations of how

                                                        theclaim was processed

                                                        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                        thatspecific Remittance Advice

                                                        - Contact ACS Inc Provider Inquiry for clarification as needed

                                                        Integrated BH Regulations TrainingClaims Adjudication Process

                                                        Flow

                                                        Provider Appeals

                                                        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                        days)Disputed recovery of overpayment (60

                                                        days)Three Levels of Appeals

                                                        First level appeals Second level appealsCommissioner level appeals

                                                        Recommend Billing Processesbull Read and maintain your

                                                        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                        eligible to providebull Verify procedure codesbull Obtain Service

                                                        Authorization if applicable bull File your license renewals

                                                        andor certificationpermits timely (keep your enrollment current)

                                                        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                        THANK YOU FOR ATTENDING

                                                        • Mental Health Physician Clinic
                                                        • Resources
                                                        • Resources (2)
                                                        • Regulations Clarification Process
                                                        • Regulations Clarification Cont
                                                        • MHPC Requirements
                                                        • Definition 7AAC 160990(b)(95)
                                                        • Slide 8
                                                        • MHPC Requirements 7 AAC 135030
                                                        • MHPC Requirements 7 AAC 135030
                                                        • MHPC Services
                                                        • Clinic Service Limits amp Requirements
                                                        • Payment
                                                        • Mental Health Intake Assessment
                                                        • Integrated Mental Health and Substance Use Intake Assessment
                                                        • Psychiatric Assessments
                                                        • Psychiatric Assessments Cont
                                                        • Psychological Testing and Evaluation
                                                        • Pharmacologic Management
                                                        • Psychotherapy
                                                        • Psychotherapy Clarification
                                                        • Short-Term Crisis Intervention
                                                        • Facilitation of Telemedicine
                                                        • Screening amp Brief Intervention
                                                        • Screening amp Brief Intervention (conrsquot)
                                                        • Screening amp Brief Intervention (conrsquot) (2)
                                                        • Documentation Requirements
                                                        • Clinical Record Requirements The clinical record must include
                                                        • Treatment Plan
                                                        • Treatment Plan Documentation
                                                        • Treatment Team
                                                        • Treatment Team Cont
                                                        • Progress Notes
                                                        • Medicaid Billing
                                                        • Medicaid is Payer of Last Resort
                                                        • Behavioral Health Medicaid Payment
                                                        • CAMA
                                                        • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                        • Services
                                                        • Service Authorization
                                                        • How to find Alaska Medicaid Information using Affiliated Com
                                                        • Fiscal Agent Functions
                                                        • Claims Billing and Payment Tools amp Support
                                                        • Claims Filing Limits
                                                        • Claims Editing
                                                        • Slide 46
                                                        • Provider Appeals
                                                        • Recommend Billing Processes
                                                        • Slide 49

                                                          Treatment Plan

                                                          bull Documented in accordance with 7 AAC 135130 (clinical record)

                                                          bull Based on a behavioral health assessmentbull Developed with the recipient or recipientrsquos legal

                                                          representative (18 and older)bull Based upon the input of a Treatment Team if the

                                                          recipient is a child (under 18)bull Signed and supervised by psychiatrist operating

                                                          MHPC and by the recipient or the recipientrsquos parent or legal representative

                                                          bull Reviewed every 90-135 days to determine need for continued care

                                                          Treatment Plan Documentation

                                                          bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                          to the findings of the assessmentbullThe services and interventions that will be

                                                          rendered to address the goalsbullThe name signature and credentials of

                                                          the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                          recipientrsquos parent or legal representative

                                                          Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                          recipient under 18 must include

                                                          bull The recipientbull The recipientrsquos family members including parents guardians

                                                          and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                          A behavioral health treatment team for a recipient under 18 may include

                                                          bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                          bull Representative(s) from the recipients educational system

                                                          Treatment Team Cont

                                                          All members of treatment team shall attend meetings of the team in

                                                          person or by telephone and be involved in team decisions unless the clinical record documents that

                                                          1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                          2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                          3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                          Progress Notes

                                                          7AAC 135130(8) Requires

                                                          bull Documented progress note for each service each day service is provided

                                                          bull Date service was providedbull Duration of the service expressed in service units

                                                          or clock time bull Description of the active treatment provided

                                                          (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                          treatment goalsbull Name signature and credentials of the individual

                                                          who rendered the service

                                                          Medicaid Billing

                                                          Medicaid is Payer of Last Resort

                                                          bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                          under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                          Military and Veteranrsquos Benefits Private Health Insurance

                                                          bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                          Behavioral Health Medicaid Payment

                                                          bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                          bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                          bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                          CAMA

                                                          bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                          bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                          limited number of health conditions andHas very limited coverage

                                                          bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                          number of medications a person can receive in a month

                                                          Medicaid Program Policies amp Claims Billing Procedures Manual

                                                          Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                          Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                          Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                          Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                          Services

                                                          New Codes Services Changing Services Codes

                                                          Code Service Description

                                                          H0031-HH

                                                          Integrated Mental Health amp Substance Use Intake Assessment

                                                          Q3014 Facilitation of Telemedicine

                                                          90846 Psychotherapy Family w out patient present

                                                          S9484-U6

                                                          Short-Term Crisis Intervention (15 min)

                                                          99408 Screening Brief Intervention amp Referral for Treatment

                                                          Code Description Change

                                                          H0031 Mental Health Assessment

                                                          bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                          90849 Psychotherapy Multi Family Group

                                                          bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                          Service Authorization bullAnnual Service Limits will switch from

                                                          CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                          currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                          bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                          days of planned services and will be submitted approximately 3 to 4 times annually

                                                          How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                          bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                          agreement and acceptance of the copyright notice Claim form instructions

                                                          CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                          Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                          School Based Services)bull select ldquoForms

                                                          Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                          bull select ldquoUpdatesrdquo Manual replacement pages

                                                          bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                          bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                          Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                          support to accommodate electronic submission of claims and other transactions

                                                          bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                          communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                          integrity)

                                                          Claims Billing and Payment Tools amp Support

                                                          bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                          Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                          bull Websitesbull ndash Fiscal Agent (ACS)

                                                          wwwmedicaidalaskacombull ndash DHSSDBH

                                                          wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                          Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                          MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                          bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                          Claims EditingAll edits are three-digit codes with explanations of how

                                                          theclaim was processed

                                                          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                          thatspecific Remittance Advice

                                                          - Contact ACS Inc Provider Inquiry for clarification as needed

                                                          Integrated BH Regulations TrainingClaims Adjudication Process

                                                          Flow

                                                          Provider Appeals

                                                          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                          days)Disputed recovery of overpayment (60

                                                          days)Three Levels of Appeals

                                                          First level appeals Second level appealsCommissioner level appeals

                                                          Recommend Billing Processesbull Read and maintain your

                                                          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                          eligible to providebull Verify procedure codesbull Obtain Service

                                                          Authorization if applicable bull File your license renewals

                                                          andor certificationpermits timely (keep your enrollment current)

                                                          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                          THANK YOU FOR ATTENDING

                                                          • Mental Health Physician Clinic
                                                          • Resources
                                                          • Resources (2)
                                                          • Regulations Clarification Process
                                                          • Regulations Clarification Cont
                                                          • MHPC Requirements
                                                          • Definition 7AAC 160990(b)(95)
                                                          • Slide 8
                                                          • MHPC Requirements 7 AAC 135030
                                                          • MHPC Requirements 7 AAC 135030
                                                          • MHPC Services
                                                          • Clinic Service Limits amp Requirements
                                                          • Payment
                                                          • Mental Health Intake Assessment
                                                          • Integrated Mental Health and Substance Use Intake Assessment
                                                          • Psychiatric Assessments
                                                          • Psychiatric Assessments Cont
                                                          • Psychological Testing and Evaluation
                                                          • Pharmacologic Management
                                                          • Psychotherapy
                                                          • Psychotherapy Clarification
                                                          • Short-Term Crisis Intervention
                                                          • Facilitation of Telemedicine
                                                          • Screening amp Brief Intervention
                                                          • Screening amp Brief Intervention (conrsquot)
                                                          • Screening amp Brief Intervention (conrsquot) (2)
                                                          • Documentation Requirements
                                                          • Clinical Record Requirements The clinical record must include
                                                          • Treatment Plan
                                                          • Treatment Plan Documentation
                                                          • Treatment Team
                                                          • Treatment Team Cont
                                                          • Progress Notes
                                                          • Medicaid Billing
                                                          • Medicaid is Payer of Last Resort
                                                          • Behavioral Health Medicaid Payment
                                                          • CAMA
                                                          • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                          • Services
                                                          • Service Authorization
                                                          • How to find Alaska Medicaid Information using Affiliated Com
                                                          • Fiscal Agent Functions
                                                          • Claims Billing and Payment Tools amp Support
                                                          • Claims Filing Limits
                                                          • Claims Editing
                                                          • Slide 46
                                                          • Provider Appeals
                                                          • Recommend Billing Processes
                                                          • Slide 49

                                                            Treatment Plan Documentation

                                                            bullRecipientrsquos identifying informationbullThe date implementation of plan will beginbullTreatment goals that are directly related

                                                            to the findings of the assessmentbullThe services and interventions that will be

                                                            rendered to address the goalsbullThe name signature and credentials of

                                                            the psychiatrist operating MHPCbullThe signature of the recipient or the

                                                            recipientrsquos parent or legal representative

                                                            Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                            recipient under 18 must include

                                                            bull The recipientbull The recipientrsquos family members including parents guardians

                                                            and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                            A behavioral health treatment team for a recipient under 18 may include

                                                            bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                            bull Representative(s) from the recipients educational system

                                                            Treatment Team Cont

                                                            All members of treatment team shall attend meetings of the team in

                                                            person or by telephone and be involved in team decisions unless the clinical record documents that

                                                            1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                            2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                            3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                            Progress Notes

                                                            7AAC 135130(8) Requires

                                                            bull Documented progress note for each service each day service is provided

                                                            bull Date service was providedbull Duration of the service expressed in service units

                                                            or clock time bull Description of the active treatment provided

                                                            (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                            treatment goalsbull Name signature and credentials of the individual

                                                            who rendered the service

                                                            Medicaid Billing

                                                            Medicaid is Payer of Last Resort

                                                            bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                            under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                            Military and Veteranrsquos Benefits Private Health Insurance

                                                            bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                            Behavioral Health Medicaid Payment

                                                            bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                            bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                            bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                            CAMA

                                                            bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                            bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                            limited number of health conditions andHas very limited coverage

                                                            bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                            number of medications a person can receive in a month

                                                            Medicaid Program Policies amp Claims Billing Procedures Manual

                                                            Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                            Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                            Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                            Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                            Services

                                                            New Codes Services Changing Services Codes

                                                            Code Service Description

                                                            H0031-HH

                                                            Integrated Mental Health amp Substance Use Intake Assessment

                                                            Q3014 Facilitation of Telemedicine

                                                            90846 Psychotherapy Family w out patient present

                                                            S9484-U6

                                                            Short-Term Crisis Intervention (15 min)

                                                            99408 Screening Brief Intervention amp Referral for Treatment

                                                            Code Description Change

                                                            H0031 Mental Health Assessment

                                                            bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                            90849 Psychotherapy Multi Family Group

                                                            bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                            Service Authorization bullAnnual Service Limits will switch from

                                                            CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                            currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                            bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                            days of planned services and will be submitted approximately 3 to 4 times annually

                                                            How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                            bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                            agreement and acceptance of the copyright notice Claim form instructions

                                                            CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                            Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                            School Based Services)bull select ldquoForms

                                                            Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                            bull select ldquoUpdatesrdquo Manual replacement pages

                                                            bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                            bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                            Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                            support to accommodate electronic submission of claims and other transactions

                                                            bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                            communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                            integrity)

                                                            Claims Billing and Payment Tools amp Support

                                                            bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                            Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                            bull Websitesbull ndash Fiscal Agent (ACS)

                                                            wwwmedicaidalaskacombull ndash DHSSDBH

                                                            wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                            Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                            MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                            bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                            Claims EditingAll edits are three-digit codes with explanations of how

                                                            theclaim was processed

                                                            ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                            ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                            The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                            thatspecific Remittance Advice

                                                            - Contact ACS Inc Provider Inquiry for clarification as needed

                                                            Integrated BH Regulations TrainingClaims Adjudication Process

                                                            Flow

                                                            Provider Appeals

                                                            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                            days)Disputed recovery of overpayment (60

                                                            days)Three Levels of Appeals

                                                            First level appeals Second level appealsCommissioner level appeals

                                                            Recommend Billing Processesbull Read and maintain your

                                                            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                            eligible to providebull Verify procedure codesbull Obtain Service

                                                            Authorization if applicable bull File your license renewals

                                                            andor certificationpermits timely (keep your enrollment current)

                                                            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                            THANK YOU FOR ATTENDING

                                                            • Mental Health Physician Clinic
                                                            • Resources
                                                            • Resources (2)
                                                            • Regulations Clarification Process
                                                            • Regulations Clarification Cont
                                                            • MHPC Requirements
                                                            • Definition 7AAC 160990(b)(95)
                                                            • Slide 8
                                                            • MHPC Requirements 7 AAC 135030
                                                            • MHPC Requirements 7 AAC 135030
                                                            • MHPC Services
                                                            • Clinic Service Limits amp Requirements
                                                            • Payment
                                                            • Mental Health Intake Assessment
                                                            • Integrated Mental Health and Substance Use Intake Assessment
                                                            • Psychiatric Assessments
                                                            • Psychiatric Assessments Cont
                                                            • Psychological Testing and Evaluation
                                                            • Pharmacologic Management
                                                            • Psychotherapy
                                                            • Psychotherapy Clarification
                                                            • Short-Term Crisis Intervention
                                                            • Facilitation of Telemedicine
                                                            • Screening amp Brief Intervention
                                                            • Screening amp Brief Intervention (conrsquot)
                                                            • Screening amp Brief Intervention (conrsquot) (2)
                                                            • Documentation Requirements
                                                            • Clinical Record Requirements The clinical record must include
                                                            • Treatment Plan
                                                            • Treatment Plan Documentation
                                                            • Treatment Team
                                                            • Treatment Team Cont
                                                            • Progress Notes
                                                            • Medicaid Billing
                                                            • Medicaid is Payer of Last Resort
                                                            • Behavioral Health Medicaid Payment
                                                            • CAMA
                                                            • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                            • Services
                                                            • Service Authorization
                                                            • How to find Alaska Medicaid Information using Affiliated Com
                                                            • Fiscal Agent Functions
                                                            • Claims Billing and Payment Tools amp Support
                                                            • Claims Filing Limits
                                                            • Claims Editing
                                                            • Slide 46
                                                            • Provider Appeals
                                                            • Recommend Billing Processes
                                                            • Slide 49

                                                              Treatment TeamAs it applies to a MHPC a behavioral health treatment team for a

                                                              recipient under 18 must include

                                                              bull The recipientbull The recipientrsquos family members including parents guardians

                                                              and others involved in providing general oversight to the clientbull A staff member from OCS if the recipient is in statersquos custody bull A staff member from DJJ if the recipient is in their custodybull [Licensed] clinic staff

                                                              A behavioral health treatment team for a recipient under 18 may include

                                                              bull Representative(s) from alternative living arrangements including foster care residential child care or an institution

                                                              bull Representative(s) from the recipients educational system

                                                              Treatment Team Cont

                                                              All members of treatment team shall attend meetings of the team in

                                                              person or by telephone and be involved in team decisions unless the clinical record documents that

                                                              1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                              2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                              3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                              Progress Notes

                                                              7AAC 135130(8) Requires

                                                              bull Documented progress note for each service each day service is provided

                                                              bull Date service was providedbull Duration of the service expressed in service units

                                                              or clock time bull Description of the active treatment provided

                                                              (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                              treatment goalsbull Name signature and credentials of the individual

                                                              who rendered the service

                                                              Medicaid Billing

                                                              Medicaid is Payer of Last Resort

                                                              bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                              under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                              Military and Veteranrsquos Benefits Private Health Insurance

                                                              bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                              Behavioral Health Medicaid Payment

                                                              bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                              bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                              bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                              CAMA

                                                              bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                              bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                              limited number of health conditions andHas very limited coverage

                                                              bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                              number of medications a person can receive in a month

                                                              Medicaid Program Policies amp Claims Billing Procedures Manual

                                                              Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                              Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                              Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                              Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                              Services

                                                              New Codes Services Changing Services Codes

                                                              Code Service Description

                                                              H0031-HH

                                                              Integrated Mental Health amp Substance Use Intake Assessment

                                                              Q3014 Facilitation of Telemedicine

                                                              90846 Psychotherapy Family w out patient present

                                                              S9484-U6

                                                              Short-Term Crisis Intervention (15 min)

                                                              99408 Screening Brief Intervention amp Referral for Treatment

                                                              Code Description Change

                                                              H0031 Mental Health Assessment

                                                              bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                              90849 Psychotherapy Multi Family Group

                                                              bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                              Service Authorization bullAnnual Service Limits will switch from

                                                              CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                              currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                              bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                              days of planned services and will be submitted approximately 3 to 4 times annually

                                                              How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                              bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                              agreement and acceptance of the copyright notice Claim form instructions

                                                              CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                              Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                              School Based Services)bull select ldquoForms

                                                              Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                              bull select ldquoUpdatesrdquo Manual replacement pages

                                                              bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                              bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                              Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                              support to accommodate electronic submission of claims and other transactions

                                                              bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                              communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                              integrity)

                                                              Claims Billing and Payment Tools amp Support

                                                              bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                              Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                              bull Websitesbull ndash Fiscal Agent (ACS)

                                                              wwwmedicaidalaskacombull ndash DHSSDBH

                                                              wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                              Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                              MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                              bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                              Claims EditingAll edits are three-digit codes with explanations of how

                                                              theclaim was processed

                                                              ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                              ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                              The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                              thatspecific Remittance Advice

                                                              - Contact ACS Inc Provider Inquiry for clarification as needed

                                                              Integrated BH Regulations TrainingClaims Adjudication Process

                                                              Flow

                                                              Provider Appeals

                                                              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                              days)Disputed recovery of overpayment (60

                                                              days)Three Levels of Appeals

                                                              First level appeals Second level appealsCommissioner level appeals

                                                              Recommend Billing Processesbull Read and maintain your

                                                              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                              eligible to providebull Verify procedure codesbull Obtain Service

                                                              Authorization if applicable bull File your license renewals

                                                              andor certificationpermits timely (keep your enrollment current)

                                                              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                              THANK YOU FOR ATTENDING

                                                              • Mental Health Physician Clinic
                                                              • Resources
                                                              • Resources (2)
                                                              • Regulations Clarification Process
                                                              • Regulations Clarification Cont
                                                              • MHPC Requirements
                                                              • Definition 7AAC 160990(b)(95)
                                                              • Slide 8
                                                              • MHPC Requirements 7 AAC 135030
                                                              • MHPC Requirements 7 AAC 135030
                                                              • MHPC Services
                                                              • Clinic Service Limits amp Requirements
                                                              • Payment
                                                              • Mental Health Intake Assessment
                                                              • Integrated Mental Health and Substance Use Intake Assessment
                                                              • Psychiatric Assessments
                                                              • Psychiatric Assessments Cont
                                                              • Psychological Testing and Evaluation
                                                              • Pharmacologic Management
                                                              • Psychotherapy
                                                              • Psychotherapy Clarification
                                                              • Short-Term Crisis Intervention
                                                              • Facilitation of Telemedicine
                                                              • Screening amp Brief Intervention
                                                              • Screening amp Brief Intervention (conrsquot)
                                                              • Screening amp Brief Intervention (conrsquot) (2)
                                                              • Documentation Requirements
                                                              • Clinical Record Requirements The clinical record must include
                                                              • Treatment Plan
                                                              • Treatment Plan Documentation
                                                              • Treatment Team
                                                              • Treatment Team Cont
                                                              • Progress Notes
                                                              • Medicaid Billing
                                                              • Medicaid is Payer of Last Resort
                                                              • Behavioral Health Medicaid Payment
                                                              • CAMA
                                                              • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                              • Services
                                                              • Service Authorization
                                                              • How to find Alaska Medicaid Information using Affiliated Com
                                                              • Fiscal Agent Functions
                                                              • Claims Billing and Payment Tools amp Support
                                                              • Claims Filing Limits
                                                              • Claims Editing
                                                              • Slide 46
                                                              • Provider Appeals
                                                              • Recommend Billing Processes
                                                              • Slide 49

                                                                Treatment Team Cont

                                                                All members of treatment team shall attend meetings of the team in

                                                                person or by telephone and be involved in team decisions unless the clinical record documents that

                                                                1 the other team members determine that participation by the recipient or other individual involved with the care of the recipient is detrimental to the recipients well-being

                                                                2 family members school district employees or government agency employees refuse to or are unable to participate after the providers responsible efforts to encourage participation or

                                                                3 weather illness or other circumstances beyond the members control prohibits that member from participating

                                                                Progress Notes

                                                                7AAC 135130(8) Requires

                                                                bull Documented progress note for each service each day service is provided

                                                                bull Date service was providedbull Duration of the service expressed in service units

                                                                or clock time bull Description of the active treatment provided

                                                                (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                                treatment goalsbull Name signature and credentials of the individual

                                                                who rendered the service

                                                                Medicaid Billing

                                                                Medicaid is Payer of Last Resort

                                                                bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                                under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                                Military and Veteranrsquos Benefits Private Health Insurance

                                                                bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                                Behavioral Health Medicaid Payment

                                                                bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                                bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                                bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                                CAMA

                                                                bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                limited number of health conditions andHas very limited coverage

                                                                bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                number of medications a person can receive in a month

                                                                Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                Services

                                                                New Codes Services Changing Services Codes

                                                                Code Service Description

                                                                H0031-HH

                                                                Integrated Mental Health amp Substance Use Intake Assessment

                                                                Q3014 Facilitation of Telemedicine

                                                                90846 Psychotherapy Family w out patient present

                                                                S9484-U6

                                                                Short-Term Crisis Intervention (15 min)

                                                                99408 Screening Brief Intervention amp Referral for Treatment

                                                                Code Description Change

                                                                H0031 Mental Health Assessment

                                                                bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                90849 Psychotherapy Multi Family Group

                                                                bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                Service Authorization bullAnnual Service Limits will switch from

                                                                CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                days of planned services and will be submitted approximately 3 to 4 times annually

                                                                How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                agreement and acceptance of the copyright notice Claim form instructions

                                                                CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                School Based Services)bull select ldquoForms

                                                                Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                bull select ldquoUpdatesrdquo Manual replacement pages

                                                                bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                support to accommodate electronic submission of claims and other transactions

                                                                bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                integrity)

                                                                Claims Billing and Payment Tools amp Support

                                                                bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                bull Websitesbull ndash Fiscal Agent (ACS)

                                                                wwwmedicaidalaskacombull ndash DHSSDBH

                                                                wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                Claims EditingAll edits are three-digit codes with explanations of how

                                                                theclaim was processed

                                                                ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                thatspecific Remittance Advice

                                                                - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                Integrated BH Regulations TrainingClaims Adjudication Process

                                                                Flow

                                                                Provider Appeals

                                                                REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                days)Disputed recovery of overpayment (60

                                                                days)Three Levels of Appeals

                                                                First level appeals Second level appealsCommissioner level appeals

                                                                Recommend Billing Processesbull Read and maintain your

                                                                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                eligible to providebull Verify procedure codesbull Obtain Service

                                                                Authorization if applicable bull File your license renewals

                                                                andor certificationpermits timely (keep your enrollment current)

                                                                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                THANK YOU FOR ATTENDING

                                                                • Mental Health Physician Clinic
                                                                • Resources
                                                                • Resources (2)
                                                                • Regulations Clarification Process
                                                                • Regulations Clarification Cont
                                                                • MHPC Requirements
                                                                • Definition 7AAC 160990(b)(95)
                                                                • Slide 8
                                                                • MHPC Requirements 7 AAC 135030
                                                                • MHPC Requirements 7 AAC 135030
                                                                • MHPC Services
                                                                • Clinic Service Limits amp Requirements
                                                                • Payment
                                                                • Mental Health Intake Assessment
                                                                • Integrated Mental Health and Substance Use Intake Assessment
                                                                • Psychiatric Assessments
                                                                • Psychiatric Assessments Cont
                                                                • Psychological Testing and Evaluation
                                                                • Pharmacologic Management
                                                                • Psychotherapy
                                                                • Psychotherapy Clarification
                                                                • Short-Term Crisis Intervention
                                                                • Facilitation of Telemedicine
                                                                • Screening amp Brief Intervention
                                                                • Screening amp Brief Intervention (conrsquot)
                                                                • Screening amp Brief Intervention (conrsquot) (2)
                                                                • Documentation Requirements
                                                                • Clinical Record Requirements The clinical record must include
                                                                • Treatment Plan
                                                                • Treatment Plan Documentation
                                                                • Treatment Team
                                                                • Treatment Team Cont
                                                                • Progress Notes
                                                                • Medicaid Billing
                                                                • Medicaid is Payer of Last Resort
                                                                • Behavioral Health Medicaid Payment
                                                                • CAMA
                                                                • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                • Services
                                                                • Service Authorization
                                                                • How to find Alaska Medicaid Information using Affiliated Com
                                                                • Fiscal Agent Functions
                                                                • Claims Billing and Payment Tools amp Support
                                                                • Claims Filing Limits
                                                                • Claims Editing
                                                                • Slide 46
                                                                • Provider Appeals
                                                                • Recommend Billing Processes
                                                                • Slide 49

                                                                  Progress Notes

                                                                  7AAC 135130(8) Requires

                                                                  bull Documented progress note for each service each day service is provided

                                                                  bull Date service was providedbull Duration of the service expressed in service units

                                                                  or clock time bull Description of the active treatment provided

                                                                  (interventions)bull Treatment goals that the service targetedbull Description of the recipientrsquos progress toward

                                                                  treatment goalsbull Name signature and credentials of the individual

                                                                  who rendered the service

                                                                  Medicaid Billing

                                                                  Medicaid is Payer of Last Resort

                                                                  bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                                  under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                                  Military and Veteranrsquos Benefits Private Health Insurance

                                                                  bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                                  Behavioral Health Medicaid Payment

                                                                  bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                                  bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                                  bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                                  CAMA

                                                                  bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                  bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                  limited number of health conditions andHas very limited coverage

                                                                  bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                  number of medications a person can receive in a month

                                                                  Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                  Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                  Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                  Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                  Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                  Services

                                                                  New Codes Services Changing Services Codes

                                                                  Code Service Description

                                                                  H0031-HH

                                                                  Integrated Mental Health amp Substance Use Intake Assessment

                                                                  Q3014 Facilitation of Telemedicine

                                                                  90846 Psychotherapy Family w out patient present

                                                                  S9484-U6

                                                                  Short-Term Crisis Intervention (15 min)

                                                                  99408 Screening Brief Intervention amp Referral for Treatment

                                                                  Code Description Change

                                                                  H0031 Mental Health Assessment

                                                                  bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                  90849 Psychotherapy Multi Family Group

                                                                  bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                  Service Authorization bullAnnual Service Limits will switch from

                                                                  CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                  currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                  bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                  days of planned services and will be submitted approximately 3 to 4 times annually

                                                                  How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                  bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                  agreement and acceptance of the copyright notice Claim form instructions

                                                                  CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                  Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                  School Based Services)bull select ldquoForms

                                                                  Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                  bull select ldquoUpdatesrdquo Manual replacement pages

                                                                  bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                  bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                  Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                  support to accommodate electronic submission of claims and other transactions

                                                                  bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                  communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                  integrity)

                                                                  Claims Billing and Payment Tools amp Support

                                                                  bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                  Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                  bull Websitesbull ndash Fiscal Agent (ACS)

                                                                  wwwmedicaidalaskacombull ndash DHSSDBH

                                                                  wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                  Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                  MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                  bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                  Claims EditingAll edits are three-digit codes with explanations of how

                                                                  theclaim was processed

                                                                  ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                  ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                  The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                  thatspecific Remittance Advice

                                                                  - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                  Integrated BH Regulations TrainingClaims Adjudication Process

                                                                  Flow

                                                                  Provider Appeals

                                                                  REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                  days)Disputed recovery of overpayment (60

                                                                  days)Three Levels of Appeals

                                                                  First level appeals Second level appealsCommissioner level appeals

                                                                  Recommend Billing Processesbull Read and maintain your

                                                                  billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                  eligible to providebull Verify procedure codesbull Obtain Service

                                                                  Authorization if applicable bull File your license renewals

                                                                  andor certificationpermits timely (keep your enrollment current)

                                                                  bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                  THANK YOU FOR ATTENDING

                                                                  • Mental Health Physician Clinic
                                                                  • Resources
                                                                  • Resources (2)
                                                                  • Regulations Clarification Process
                                                                  • Regulations Clarification Cont
                                                                  • MHPC Requirements
                                                                  • Definition 7AAC 160990(b)(95)
                                                                  • Slide 8
                                                                  • MHPC Requirements 7 AAC 135030
                                                                  • MHPC Requirements 7 AAC 135030
                                                                  • MHPC Services
                                                                  • Clinic Service Limits amp Requirements
                                                                  • Payment
                                                                  • Mental Health Intake Assessment
                                                                  • Integrated Mental Health and Substance Use Intake Assessment
                                                                  • Psychiatric Assessments
                                                                  • Psychiatric Assessments Cont
                                                                  • Psychological Testing and Evaluation
                                                                  • Pharmacologic Management
                                                                  • Psychotherapy
                                                                  • Psychotherapy Clarification
                                                                  • Short-Term Crisis Intervention
                                                                  • Facilitation of Telemedicine
                                                                  • Screening amp Brief Intervention
                                                                  • Screening amp Brief Intervention (conrsquot)
                                                                  • Screening amp Brief Intervention (conrsquot) (2)
                                                                  • Documentation Requirements
                                                                  • Clinical Record Requirements The clinical record must include
                                                                  • Treatment Plan
                                                                  • Treatment Plan Documentation
                                                                  • Treatment Team
                                                                  • Treatment Team Cont
                                                                  • Progress Notes
                                                                  • Medicaid Billing
                                                                  • Medicaid is Payer of Last Resort
                                                                  • Behavioral Health Medicaid Payment
                                                                  • CAMA
                                                                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                  • Services
                                                                  • Service Authorization
                                                                  • How to find Alaska Medicaid Information using Affiliated Com
                                                                  • Fiscal Agent Functions
                                                                  • Claims Billing and Payment Tools amp Support
                                                                  • Claims Filing Limits
                                                                  • Claims Editing
                                                                  • Slide 46
                                                                  • Provider Appeals
                                                                  • Recommend Billing Processes
                                                                  • Slide 49

                                                                    Medicaid Billing

                                                                    Medicaid is Payer of Last Resort

                                                                    bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                                    under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                                    Military and Veteranrsquos Benefits Private Health Insurance

                                                                    bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                                    Behavioral Health Medicaid Payment

                                                                    bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                                    bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                                    bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                                    CAMA

                                                                    bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                    bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                    limited number of health conditions andHas very limited coverage

                                                                    bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                    number of medications a person can receive in a month

                                                                    Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                    Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                    Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                    Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                    Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                    Services

                                                                    New Codes Services Changing Services Codes

                                                                    Code Service Description

                                                                    H0031-HH

                                                                    Integrated Mental Health amp Substance Use Intake Assessment

                                                                    Q3014 Facilitation of Telemedicine

                                                                    90846 Psychotherapy Family w out patient present

                                                                    S9484-U6

                                                                    Short-Term Crisis Intervention (15 min)

                                                                    99408 Screening Brief Intervention amp Referral for Treatment

                                                                    Code Description Change

                                                                    H0031 Mental Health Assessment

                                                                    bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                    90849 Psychotherapy Multi Family Group

                                                                    bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                    Service Authorization bullAnnual Service Limits will switch from

                                                                    CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                    currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                    bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                    days of planned services and will be submitted approximately 3 to 4 times annually

                                                                    How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                    bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                    agreement and acceptance of the copyright notice Claim form instructions

                                                                    CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                    Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                    School Based Services)bull select ldquoForms

                                                                    Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                    bull select ldquoUpdatesrdquo Manual replacement pages

                                                                    bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                    bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                    support to accommodate electronic submission of claims and other transactions

                                                                    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                    integrity)

                                                                    Claims Billing and Payment Tools amp Support

                                                                    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                    bull Websitesbull ndash Fiscal Agent (ACS)

                                                                    wwwmedicaidalaskacombull ndash DHSSDBH

                                                                    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                    Claims EditingAll edits are three-digit codes with explanations of how

                                                                    theclaim was processed

                                                                    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                    thatspecific Remittance Advice

                                                                    - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                    Integrated BH Regulations TrainingClaims Adjudication Process

                                                                    Flow

                                                                    Provider Appeals

                                                                    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                    days)Disputed recovery of overpayment (60

                                                                    days)Three Levels of Appeals

                                                                    First level appeals Second level appealsCommissioner level appeals

                                                                    Recommend Billing Processesbull Read and maintain your

                                                                    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                    eligible to providebull Verify procedure codesbull Obtain Service

                                                                    Authorization if applicable bull File your license renewals

                                                                    andor certificationpermits timely (keep your enrollment current)

                                                                    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                    THANK YOU FOR ATTENDING

                                                                    • Mental Health Physician Clinic
                                                                    • Resources
                                                                    • Resources (2)
                                                                    • Regulations Clarification Process
                                                                    • Regulations Clarification Cont
                                                                    • MHPC Requirements
                                                                    • Definition 7AAC 160990(b)(95)
                                                                    • Slide 8
                                                                    • MHPC Requirements 7 AAC 135030
                                                                    • MHPC Requirements 7 AAC 135030
                                                                    • MHPC Services
                                                                    • Clinic Service Limits amp Requirements
                                                                    • Payment
                                                                    • Mental Health Intake Assessment
                                                                    • Integrated Mental Health and Substance Use Intake Assessment
                                                                    • Psychiatric Assessments
                                                                    • Psychiatric Assessments Cont
                                                                    • Psychological Testing and Evaluation
                                                                    • Pharmacologic Management
                                                                    • Psychotherapy
                                                                    • Psychotherapy Clarification
                                                                    • Short-Term Crisis Intervention
                                                                    • Facilitation of Telemedicine
                                                                    • Screening amp Brief Intervention
                                                                    • Screening amp Brief Intervention (conrsquot)
                                                                    • Screening amp Brief Intervention (conrsquot) (2)
                                                                    • Documentation Requirements
                                                                    • Clinical Record Requirements The clinical record must include
                                                                    • Treatment Plan
                                                                    • Treatment Plan Documentation
                                                                    • Treatment Team
                                                                    • Treatment Team Cont
                                                                    • Progress Notes
                                                                    • Medicaid Billing
                                                                    • Medicaid is Payer of Last Resort
                                                                    • Behavioral Health Medicaid Payment
                                                                    • CAMA
                                                                    • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                    • Services
                                                                    • Service Authorization
                                                                    • How to find Alaska Medicaid Information using Affiliated Com
                                                                    • Fiscal Agent Functions
                                                                    • Claims Billing and Payment Tools amp Support
                                                                    • Claims Filing Limits
                                                                    • Claims Editing
                                                                    • Slide 46
                                                                    • Provider Appeals
                                                                    • Recommend Billing Processes
                                                                    • Slide 49

                                                                      Medicaid is Payer of Last Resort

                                                                      bull If the recipient is covered eligible for benefits by other public or private health plan that plan must be billed before billing MedicaidMedicare recipients with ldquoDual Eligibilityrdquo

                                                                      under both programs (ie disabled adults and adults over age 65) may be eligible under both Medicare and Medicaid

                                                                      Military and Veteranrsquos Benefits Private Health Insurance

                                                                      bullThe recipientrsquos cardcoupon will include Resource Code andor Carrier Code to designate this coverage

                                                                      Behavioral Health Medicaid Payment

                                                                      bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                                      bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                                      bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                                      CAMA

                                                                      bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                      bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                      limited number of health conditions andHas very limited coverage

                                                                      bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                      number of medications a person can receive in a month

                                                                      Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                      Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                      Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                      Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                      Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                      Services

                                                                      New Codes Services Changing Services Codes

                                                                      Code Service Description

                                                                      H0031-HH

                                                                      Integrated Mental Health amp Substance Use Intake Assessment

                                                                      Q3014 Facilitation of Telemedicine

                                                                      90846 Psychotherapy Family w out patient present

                                                                      S9484-U6

                                                                      Short-Term Crisis Intervention (15 min)

                                                                      99408 Screening Brief Intervention amp Referral for Treatment

                                                                      Code Description Change

                                                                      H0031 Mental Health Assessment

                                                                      bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                      90849 Psychotherapy Multi Family Group

                                                                      bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                      Service Authorization bullAnnual Service Limits will switch from

                                                                      CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                      currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                      bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                      days of planned services and will be submitted approximately 3 to 4 times annually

                                                                      How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                      bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                      agreement and acceptance of the copyright notice Claim form instructions

                                                                      CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                      Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                      School Based Services)bull select ldquoForms

                                                                      Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                      bull select ldquoUpdatesrdquo Manual replacement pages

                                                                      bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                      bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                      Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                      support to accommodate electronic submission of claims and other transactions

                                                                      bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                      communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                      integrity)

                                                                      Claims Billing and Payment Tools amp Support

                                                                      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                      bull Websitesbull ndash Fiscal Agent (ACS)

                                                                      wwwmedicaidalaskacombull ndash DHSSDBH

                                                                      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                      Claims EditingAll edits are three-digit codes with explanations of how

                                                                      theclaim was processed

                                                                      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                      thatspecific Remittance Advice

                                                                      - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                      Integrated BH Regulations TrainingClaims Adjudication Process

                                                                      Flow

                                                                      Provider Appeals

                                                                      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                      days)Disputed recovery of overpayment (60

                                                                      days)Three Levels of Appeals

                                                                      First level appeals Second level appealsCommissioner level appeals

                                                                      Recommend Billing Processesbull Read and maintain your

                                                                      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                      eligible to providebull Verify procedure codesbull Obtain Service

                                                                      Authorization if applicable bull File your license renewals

                                                                      andor certificationpermits timely (keep your enrollment current)

                                                                      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                      THANK YOU FOR ATTENDING

                                                                      • Mental Health Physician Clinic
                                                                      • Resources
                                                                      • Resources (2)
                                                                      • Regulations Clarification Process
                                                                      • Regulations Clarification Cont
                                                                      • MHPC Requirements
                                                                      • Definition 7AAC 160990(b)(95)
                                                                      • Slide 8
                                                                      • MHPC Requirements 7 AAC 135030
                                                                      • MHPC Requirements 7 AAC 135030
                                                                      • MHPC Services
                                                                      • Clinic Service Limits amp Requirements
                                                                      • Payment
                                                                      • Mental Health Intake Assessment
                                                                      • Integrated Mental Health and Substance Use Intake Assessment
                                                                      • Psychiatric Assessments
                                                                      • Psychiatric Assessments Cont
                                                                      • Psychological Testing and Evaluation
                                                                      • Pharmacologic Management
                                                                      • Psychotherapy
                                                                      • Psychotherapy Clarification
                                                                      • Short-Term Crisis Intervention
                                                                      • Facilitation of Telemedicine
                                                                      • Screening amp Brief Intervention
                                                                      • Screening amp Brief Intervention (conrsquot)
                                                                      • Screening amp Brief Intervention (conrsquot) (2)
                                                                      • Documentation Requirements
                                                                      • Clinical Record Requirements The clinical record must include
                                                                      • Treatment Plan
                                                                      • Treatment Plan Documentation
                                                                      • Treatment Team
                                                                      • Treatment Team Cont
                                                                      • Progress Notes
                                                                      • Medicaid Billing
                                                                      • Medicaid is Payer of Last Resort
                                                                      • Behavioral Health Medicaid Payment
                                                                      • CAMA
                                                                      • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                      • Services
                                                                      • Service Authorization
                                                                      • How to find Alaska Medicaid Information using Affiliated Com
                                                                      • Fiscal Agent Functions
                                                                      • Claims Billing and Payment Tools amp Support
                                                                      • Claims Filing Limits
                                                                      • Claims Editing
                                                                      • Slide 46
                                                                      • Provider Appeals
                                                                      • Recommend Billing Processes
                                                                      • Slide 49

                                                                        Behavioral Health Medicaid Payment

                                                                        bull Before Medicaid can pay for Behavioral Health Services the individual must be eligible for Medicaid

                                                                        bull There are various paths to Medicaid eligibility and the Division of Public Assistance is responsible for determining eligibility for all categories except children in State Custody

                                                                        bull The provider should request to see proof of eligibility at the time of service by viewing the recipientrsquos coupon or card issued by Division of Public Assistance (Medicaid coupon Denali KidCare Card)

                                                                        CAMA

                                                                        bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                        bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                        limited number of health conditions andHas very limited coverage

                                                                        bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                        number of medications a person can receive in a month

                                                                        Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                        Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                        Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                        Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                        Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                        Services

                                                                        New Codes Services Changing Services Codes

                                                                        Code Service Description

                                                                        H0031-HH

                                                                        Integrated Mental Health amp Substance Use Intake Assessment

                                                                        Q3014 Facilitation of Telemedicine

                                                                        90846 Psychotherapy Family w out patient present

                                                                        S9484-U6

                                                                        Short-Term Crisis Intervention (15 min)

                                                                        99408 Screening Brief Intervention amp Referral for Treatment

                                                                        Code Description Change

                                                                        H0031 Mental Health Assessment

                                                                        bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                        90849 Psychotherapy Multi Family Group

                                                                        bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                        Service Authorization bullAnnual Service Limits will switch from

                                                                        CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                        currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                        bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                        days of planned services and will be submitted approximately 3 to 4 times annually

                                                                        How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                        bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                        agreement and acceptance of the copyright notice Claim form instructions

                                                                        CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                        Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                        School Based Services)bull select ldquoForms

                                                                        Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                        bull select ldquoUpdatesrdquo Manual replacement pages

                                                                        bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                        bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                        Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                        support to accommodate electronic submission of claims and other transactions

                                                                        bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                        communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                        integrity)

                                                                        Claims Billing and Payment Tools amp Support

                                                                        bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                        Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                        bull Websitesbull ndash Fiscal Agent (ACS)

                                                                        wwwmedicaidalaskacombull ndash DHSSDBH

                                                                        wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                        Claims EditingAll edits are three-digit codes with explanations of how

                                                                        theclaim was processed

                                                                        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                        thatspecific Remittance Advice

                                                                        - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                        Integrated BH Regulations TrainingClaims Adjudication Process

                                                                        Flow

                                                                        Provider Appeals

                                                                        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                        days)Disputed recovery of overpayment (60

                                                                        days)Three Levels of Appeals

                                                                        First level appeals Second level appealsCommissioner level appeals

                                                                        Recommend Billing Processesbull Read and maintain your

                                                                        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                        eligible to providebull Verify procedure codesbull Obtain Service

                                                                        Authorization if applicable bull File your license renewals

                                                                        andor certificationpermits timely (keep your enrollment current)

                                                                        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                        THANK YOU FOR ATTENDING

                                                                        • Mental Health Physician Clinic
                                                                        • Resources
                                                                        • Resources (2)
                                                                        • Regulations Clarification Process
                                                                        • Regulations Clarification Cont
                                                                        • MHPC Requirements
                                                                        • Definition 7AAC 160990(b)(95)
                                                                        • Slide 8
                                                                        • MHPC Requirements 7 AAC 135030
                                                                        • MHPC Requirements 7 AAC 135030
                                                                        • MHPC Services
                                                                        • Clinic Service Limits amp Requirements
                                                                        • Payment
                                                                        • Mental Health Intake Assessment
                                                                        • Integrated Mental Health and Substance Use Intake Assessment
                                                                        • Psychiatric Assessments
                                                                        • Psychiatric Assessments Cont
                                                                        • Psychological Testing and Evaluation
                                                                        • Pharmacologic Management
                                                                        • Psychotherapy
                                                                        • Psychotherapy Clarification
                                                                        • Short-Term Crisis Intervention
                                                                        • Facilitation of Telemedicine
                                                                        • Screening amp Brief Intervention
                                                                        • Screening amp Brief Intervention (conrsquot)
                                                                        • Screening amp Brief Intervention (conrsquot) (2)
                                                                        • Documentation Requirements
                                                                        • Clinical Record Requirements The clinical record must include
                                                                        • Treatment Plan
                                                                        • Treatment Plan Documentation
                                                                        • Treatment Team
                                                                        • Treatment Team Cont
                                                                        • Progress Notes
                                                                        • Medicaid Billing
                                                                        • Medicaid is Payer of Last Resort
                                                                        • Behavioral Health Medicaid Payment
                                                                        • CAMA
                                                                        • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                        • Services
                                                                        • Service Authorization
                                                                        • How to find Alaska Medicaid Information using Affiliated Com
                                                                        • Fiscal Agent Functions
                                                                        • Claims Billing and Payment Tools amp Support
                                                                        • Claims Filing Limits
                                                                        • Claims Editing
                                                                        • Slide 46
                                                                        • Provider Appeals
                                                                        • Recommend Billing Processes
                                                                        • Slide 49

                                                                          CAMA

                                                                          bullCAMA is the acronym for Chronic and Acute Medical Assistance

                                                                          bullCAMA IS NOT Medicaid CAMA is100 state fund Medical Assistance for a

                                                                          limited number of health conditions andHas very limited coverage

                                                                          bullMHPC are not covered by CAMAbullCAMA coverage also includes limits the

                                                                          number of medications a person can receive in a month

                                                                          Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                          Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                          Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                          Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                          Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                          Services

                                                                          New Codes Services Changing Services Codes

                                                                          Code Service Description

                                                                          H0031-HH

                                                                          Integrated Mental Health amp Substance Use Intake Assessment

                                                                          Q3014 Facilitation of Telemedicine

                                                                          90846 Psychotherapy Family w out patient present

                                                                          S9484-U6

                                                                          Short-Term Crisis Intervention (15 min)

                                                                          99408 Screening Brief Intervention amp Referral for Treatment

                                                                          Code Description Change

                                                                          H0031 Mental Health Assessment

                                                                          bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                          90849 Psychotherapy Multi Family Group

                                                                          bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                          Service Authorization bullAnnual Service Limits will switch from

                                                                          CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                          currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                          bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                          days of planned services and will be submitted approximately 3 to 4 times annually

                                                                          How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                          bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                          agreement and acceptance of the copyright notice Claim form instructions

                                                                          CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                          Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                          School Based Services)bull select ldquoForms

                                                                          Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                          bull select ldquoUpdatesrdquo Manual replacement pages

                                                                          bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                          bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                          Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                          support to accommodate electronic submission of claims and other transactions

                                                                          bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                          communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                          integrity)

                                                                          Claims Billing and Payment Tools amp Support

                                                                          bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                          Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                          bull Websitesbull ndash Fiscal Agent (ACS)

                                                                          wwwmedicaidalaskacombull ndash DHSSDBH

                                                                          wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                          Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                          MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                          bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                          Claims EditingAll edits are three-digit codes with explanations of how

                                                                          theclaim was processed

                                                                          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                          thatspecific Remittance Advice

                                                                          - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                          Integrated BH Regulations TrainingClaims Adjudication Process

                                                                          Flow

                                                                          Provider Appeals

                                                                          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                          days)Disputed recovery of overpayment (60

                                                                          days)Three Levels of Appeals

                                                                          First level appeals Second level appealsCommissioner level appeals

                                                                          Recommend Billing Processesbull Read and maintain your

                                                                          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                          eligible to providebull Verify procedure codesbull Obtain Service

                                                                          Authorization if applicable bull File your license renewals

                                                                          andor certificationpermits timely (keep your enrollment current)

                                                                          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                          THANK YOU FOR ATTENDING

                                                                          • Mental Health Physician Clinic
                                                                          • Resources
                                                                          • Resources (2)
                                                                          • Regulations Clarification Process
                                                                          • Regulations Clarification Cont
                                                                          • MHPC Requirements
                                                                          • Definition 7AAC 160990(b)(95)
                                                                          • Slide 8
                                                                          • MHPC Requirements 7 AAC 135030
                                                                          • MHPC Requirements 7 AAC 135030
                                                                          • MHPC Services
                                                                          • Clinic Service Limits amp Requirements
                                                                          • Payment
                                                                          • Mental Health Intake Assessment
                                                                          • Integrated Mental Health and Substance Use Intake Assessment
                                                                          • Psychiatric Assessments
                                                                          • Psychiatric Assessments Cont
                                                                          • Psychological Testing and Evaluation
                                                                          • Pharmacologic Management
                                                                          • Psychotherapy
                                                                          • Psychotherapy Clarification
                                                                          • Short-Term Crisis Intervention
                                                                          • Facilitation of Telemedicine
                                                                          • Screening amp Brief Intervention
                                                                          • Screening amp Brief Intervention (conrsquot)
                                                                          • Screening amp Brief Intervention (conrsquot) (2)
                                                                          • Documentation Requirements
                                                                          • Clinical Record Requirements The clinical record must include
                                                                          • Treatment Plan
                                                                          • Treatment Plan Documentation
                                                                          • Treatment Team
                                                                          • Treatment Team Cont
                                                                          • Progress Notes
                                                                          • Medicaid Billing
                                                                          • Medicaid is Payer of Last Resort
                                                                          • Behavioral Health Medicaid Payment
                                                                          • CAMA
                                                                          • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                          • Services
                                                                          • Service Authorization
                                                                          • How to find Alaska Medicaid Information using Affiliated Com
                                                                          • Fiscal Agent Functions
                                                                          • Claims Billing and Payment Tools amp Support
                                                                          • Claims Filing Limits
                                                                          • Claims Editing
                                                                          • Slide 46
                                                                          • Provider Appeals
                                                                          • Recommend Billing Processes
                                                                          • Slide 49

                                                                            Medicaid Program Policies amp Claims Billing Procedures Manual

                                                                            Section I ndash Program Policies and Claims Billing Procedures for MHPC Services PART A ndash General RequirementsPART B ndash Service Detail Sheets

                                                                            Section I Appendicesbull Appendix I-A ndash Medical Assistance Provider Enrollment and Provider Agreementbull Appendix I-B ndash Medical Assistance Recipient Eligibilitybull Appendix I-C ndash Clinical Documentation Requirementsbull Appendix I-D ndash Billing and Payment Informationbull Appendix I-E ndash Regulations Clarification of Integrated BH Services Regulations

                                                                            Section II ndash Attachments and Remittancesbull Attachmentsbull Supplemental documentsbull Remittance Advice (RA) Reconciliationbull AdjustmentsVoidsbull Claim Inquirybull Forms Order

                                                                            Section III ndash General Medical Assistance Information bull Claims Processing Overviewbull Eligible Recipients for ALL programsbull General Program Regulations and Restrictions

                                                                            Services

                                                                            New Codes Services Changing Services Codes

                                                                            Code Service Description

                                                                            H0031-HH

                                                                            Integrated Mental Health amp Substance Use Intake Assessment

                                                                            Q3014 Facilitation of Telemedicine

                                                                            90846 Psychotherapy Family w out patient present

                                                                            S9484-U6

                                                                            Short-Term Crisis Intervention (15 min)

                                                                            99408 Screening Brief Intervention amp Referral for Treatment

                                                                            Code Description Change

                                                                            H0031 Mental Health Assessment

                                                                            bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                            90849 Psychotherapy Multi Family Group

                                                                            bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                            Service Authorization bullAnnual Service Limits will switch from

                                                                            CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                            currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                            bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                            days of planned services and will be submitted approximately 3 to 4 times annually

                                                                            How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                            bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                            agreement and acceptance of the copyright notice Claim form instructions

                                                                            CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                            Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                            School Based Services)bull select ldquoForms

                                                                            Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                            bull select ldquoUpdatesrdquo Manual replacement pages

                                                                            bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                            bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                            Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                            support to accommodate electronic submission of claims and other transactions

                                                                            bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                            communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                            integrity)

                                                                            Claims Billing and Payment Tools amp Support

                                                                            bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                            Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                            bull Websitesbull ndash Fiscal Agent (ACS)

                                                                            wwwmedicaidalaskacombull ndash DHSSDBH

                                                                            wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                            Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                            MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                            bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                            Claims EditingAll edits are three-digit codes with explanations of how

                                                                            theclaim was processed

                                                                            ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                            ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                            The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                            thatspecific Remittance Advice

                                                                            - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                            Integrated BH Regulations TrainingClaims Adjudication Process

                                                                            Flow

                                                                            Provider Appeals

                                                                            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                            days)Disputed recovery of overpayment (60

                                                                            days)Three Levels of Appeals

                                                                            First level appeals Second level appealsCommissioner level appeals

                                                                            Recommend Billing Processesbull Read and maintain your

                                                                            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                            eligible to providebull Verify procedure codesbull Obtain Service

                                                                            Authorization if applicable bull File your license renewals

                                                                            andor certificationpermits timely (keep your enrollment current)

                                                                            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                            THANK YOU FOR ATTENDING

                                                                            • Mental Health Physician Clinic
                                                                            • Resources
                                                                            • Resources (2)
                                                                            • Regulations Clarification Process
                                                                            • Regulations Clarification Cont
                                                                            • MHPC Requirements
                                                                            • Definition 7AAC 160990(b)(95)
                                                                            • Slide 8
                                                                            • MHPC Requirements 7 AAC 135030
                                                                            • MHPC Requirements 7 AAC 135030
                                                                            • MHPC Services
                                                                            • Clinic Service Limits amp Requirements
                                                                            • Payment
                                                                            • Mental Health Intake Assessment
                                                                            • Integrated Mental Health and Substance Use Intake Assessment
                                                                            • Psychiatric Assessments
                                                                            • Psychiatric Assessments Cont
                                                                            • Psychological Testing and Evaluation
                                                                            • Pharmacologic Management
                                                                            • Psychotherapy
                                                                            • Psychotherapy Clarification
                                                                            • Short-Term Crisis Intervention
                                                                            • Facilitation of Telemedicine
                                                                            • Screening amp Brief Intervention
                                                                            • Screening amp Brief Intervention (conrsquot)
                                                                            • Screening amp Brief Intervention (conrsquot) (2)
                                                                            • Documentation Requirements
                                                                            • Clinical Record Requirements The clinical record must include
                                                                            • Treatment Plan
                                                                            • Treatment Plan Documentation
                                                                            • Treatment Team
                                                                            • Treatment Team Cont
                                                                            • Progress Notes
                                                                            • Medicaid Billing
                                                                            • Medicaid is Payer of Last Resort
                                                                            • Behavioral Health Medicaid Payment
                                                                            • CAMA
                                                                            • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                            • Services
                                                                            • Service Authorization
                                                                            • How to find Alaska Medicaid Information using Affiliated Com
                                                                            • Fiscal Agent Functions
                                                                            • Claims Billing and Payment Tools amp Support
                                                                            • Claims Filing Limits
                                                                            • Claims Editing
                                                                            • Slide 46
                                                                            • Provider Appeals
                                                                            • Recommend Billing Processes
                                                                            • Slide 49

                                                                              Services

                                                                              New Codes Services Changing Services Codes

                                                                              Code Service Description

                                                                              H0031-HH

                                                                              Integrated Mental Health amp Substance Use Intake Assessment

                                                                              Q3014 Facilitation of Telemedicine

                                                                              90846 Psychotherapy Family w out patient present

                                                                              S9484-U6

                                                                              Short-Term Crisis Intervention (15 min)

                                                                              99408 Screening Brief Intervention amp Referral for Treatment

                                                                              Code Description Change

                                                                              H0031 Mental Health Assessment

                                                                              bullUnits were based on time with 3 hr maxbullNow based on 1 assessment payable at flat rate

                                                                              90849 Psychotherapy Multi Family Group

                                                                              bullChange in RatebullRate was $ 5600 per hourbullRate is now $11000 per hour

                                                                              Service Authorization bullAnnual Service Limits will switch from

                                                                              CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                              currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                              bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                              days of planned services and will be submitted approximately 3 to 4 times annually

                                                                              How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                              bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                              agreement and acceptance of the copyright notice Claim form instructions

                                                                              CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                              Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                              School Based Services)bull select ldquoForms

                                                                              Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                              bull select ldquoUpdatesrdquo Manual replacement pages

                                                                              bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                              bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                              Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                              support to accommodate electronic submission of claims and other transactions

                                                                              bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                              communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                              integrity)

                                                                              Claims Billing and Payment Tools amp Support

                                                                              bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                              Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                              bull Websitesbull ndash Fiscal Agent (ACS)

                                                                              wwwmedicaidalaskacombull ndash DHSSDBH

                                                                              wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                              Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                              MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                              bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                              Claims EditingAll edits are three-digit codes with explanations of how

                                                                              theclaim was processed

                                                                              ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                              ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                              The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                              thatspecific Remittance Advice

                                                                              - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                              Integrated BH Regulations TrainingClaims Adjudication Process

                                                                              Flow

                                                                              Provider Appeals

                                                                              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                              days)Disputed recovery of overpayment (60

                                                                              days)Three Levels of Appeals

                                                                              First level appeals Second level appealsCommissioner level appeals

                                                                              Recommend Billing Processesbull Read and maintain your

                                                                              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                              eligible to providebull Verify procedure codesbull Obtain Service

                                                                              Authorization if applicable bull File your license renewals

                                                                              andor certificationpermits timely (keep your enrollment current)

                                                                              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                              THANK YOU FOR ATTENDING

                                                                              • Mental Health Physician Clinic
                                                                              • Resources
                                                                              • Resources (2)
                                                                              • Regulations Clarification Process
                                                                              • Regulations Clarification Cont
                                                                              • MHPC Requirements
                                                                              • Definition 7AAC 160990(b)(95)
                                                                              • Slide 8
                                                                              • MHPC Requirements 7 AAC 135030
                                                                              • MHPC Requirements 7 AAC 135030
                                                                              • MHPC Services
                                                                              • Clinic Service Limits amp Requirements
                                                                              • Payment
                                                                              • Mental Health Intake Assessment
                                                                              • Integrated Mental Health and Substance Use Intake Assessment
                                                                              • Psychiatric Assessments
                                                                              • Psychiatric Assessments Cont
                                                                              • Psychological Testing and Evaluation
                                                                              • Pharmacologic Management
                                                                              • Psychotherapy
                                                                              • Psychotherapy Clarification
                                                                              • Short-Term Crisis Intervention
                                                                              • Facilitation of Telemedicine
                                                                              • Screening amp Brief Intervention
                                                                              • Screening amp Brief Intervention (conrsquot)
                                                                              • Screening amp Brief Intervention (conrsquot) (2)
                                                                              • Documentation Requirements
                                                                              • Clinical Record Requirements The clinical record must include
                                                                              • Treatment Plan
                                                                              • Treatment Plan Documentation
                                                                              • Treatment Team
                                                                              • Treatment Team Cont
                                                                              • Progress Notes
                                                                              • Medicaid Billing
                                                                              • Medicaid is Payer of Last Resort
                                                                              • Behavioral Health Medicaid Payment
                                                                              • CAMA
                                                                              • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                              • Services
                                                                              • Service Authorization
                                                                              • How to find Alaska Medicaid Information using Affiliated Com
                                                                              • Fiscal Agent Functions
                                                                              • Claims Billing and Payment Tools amp Support
                                                                              • Claims Filing Limits
                                                                              • Claims Editing
                                                                              • Slide 46
                                                                              • Provider Appeals
                                                                              • Recommend Billing Processes
                                                                              • Slide 49

                                                                                Service Authorization bullAnnual Service Limits will switch from

                                                                                CALENDAR year to STATE FISCAL yearAll Existing Prior Authorization records

                                                                                currently in Medicaid Management Information System (MMIS) will be updated with an END DATE of 11302011 to facilitate this change

                                                                                bullRequests to be made in correlation with requirement to review each case to determine need for continued treatmentRequests will cover a maximum of 90 to 135

                                                                                days of planned services and will be submitted approximately 3 to 4 times annually

                                                                                How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                                bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                                agreement and acceptance of the copyright notice Claim form instructions

                                                                                CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                                Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                                School Based Services)bull select ldquoForms

                                                                                Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                                bull select ldquoUpdatesrdquo Manual replacement pages

                                                                                bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                                bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                                Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                                support to accommodate electronic submission of claims and other transactions

                                                                                bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                                communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                                integrity)

                                                                                Claims Billing and Payment Tools amp Support

                                                                                bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                                Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                                bull Websitesbull ndash Fiscal Agent (ACS)

                                                                                wwwmedicaidalaskacombull ndash DHSSDBH

                                                                                wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                                Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                                MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                                bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                                Claims EditingAll edits are three-digit codes with explanations of how

                                                                                theclaim was processed

                                                                                ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                thatspecific Remittance Advice

                                                                                - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                Flow

                                                                                Provider Appeals

                                                                                REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                days)Disputed recovery of overpayment (60

                                                                                days)Three Levels of Appeals

                                                                                First level appeals Second level appealsCommissioner level appeals

                                                                                Recommend Billing Processesbull Read and maintain your

                                                                                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                eligible to providebull Verify procedure codesbull Obtain Service

                                                                                Authorization if applicable bull File your license renewals

                                                                                andor certificationpermits timely (keep your enrollment current)

                                                                                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                THANK YOU FOR ATTENDING

                                                                                • Mental Health Physician Clinic
                                                                                • Resources
                                                                                • Resources (2)
                                                                                • Regulations Clarification Process
                                                                                • Regulations Clarification Cont
                                                                                • MHPC Requirements
                                                                                • Definition 7AAC 160990(b)(95)
                                                                                • Slide 8
                                                                                • MHPC Requirements 7 AAC 135030
                                                                                • MHPC Requirements 7 AAC 135030
                                                                                • MHPC Services
                                                                                • Clinic Service Limits amp Requirements
                                                                                • Payment
                                                                                • Mental Health Intake Assessment
                                                                                • Integrated Mental Health and Substance Use Intake Assessment
                                                                                • Psychiatric Assessments
                                                                                • Psychiatric Assessments Cont
                                                                                • Psychological Testing and Evaluation
                                                                                • Pharmacologic Management
                                                                                • Psychotherapy
                                                                                • Psychotherapy Clarification
                                                                                • Short-Term Crisis Intervention
                                                                                • Facilitation of Telemedicine
                                                                                • Screening amp Brief Intervention
                                                                                • Screening amp Brief Intervention (conrsquot)
                                                                                • Screening amp Brief Intervention (conrsquot) (2)
                                                                                • Documentation Requirements
                                                                                • Clinical Record Requirements The clinical record must include
                                                                                • Treatment Plan
                                                                                • Treatment Plan Documentation
                                                                                • Treatment Team
                                                                                • Treatment Team Cont
                                                                                • Progress Notes
                                                                                • Medicaid Billing
                                                                                • Medicaid is Payer of Last Resort
                                                                                • Behavioral Health Medicaid Payment
                                                                                • CAMA
                                                                                • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                • Services
                                                                                • Service Authorization
                                                                                • How to find Alaska Medicaid Information using Affiliated Com
                                                                                • Fiscal Agent Functions
                                                                                • Claims Billing and Payment Tools amp Support
                                                                                • Claims Filing Limits
                                                                                • Claims Editing
                                                                                • Slide 46
                                                                                • Provider Appeals
                                                                                • Recommend Billing Processes
                                                                                • Slide 49

                                                                                  How to find Alaska Medicaid Information using Affiliated Computer Services Inc (ACS) Website

                                                                                  bull start at the fiscal agentrsquos Alaska Medical Assistance page (httpwwwmedicaidalaskacom)bull select ldquoProviders located in the horizontal list at the top of the page bull select ldquoBilling Manuals click on the boxed word ldquoAcceptrdquo at the bottom of the page to indicate your

                                                                                  agreement and acceptance of the copyright notice Claim form instructions

                                                                                  CMS-1500 Professional Services (Set B is for use by outpatient behavioral health services providers) UB-04 Institutional Services (inpatient and residential psychiatric treatment center services

                                                                                  Program Policies amp Claims Billing Procedures Manuals for all covered services are listed alphabetically Mental Health Physician Clinic Other Service Providers (Physician Advanced Nurse Practitioner Federally Qualified Health Center

                                                                                  School Based Services)bull select ldquoForms

                                                                                  Provider Enrollment Application forms Information Submission Agreements Service Authorization Forms

                                                                                  bull select ldquoUpdatesrdquo Manual replacement pages

                                                                                  bull select ldquoHIPAA Companion Guides for all Electronic Transactions Tool kit testing procedures and other information for becoming an electronic submitterreceiver

                                                                                  bull select ldquoTraining to view the training schedule register for a class or view past materialsbull select ldquoContact Usrdquo for designated work units staff mailing addresses etc

                                                                                  Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                                  support to accommodate electronic submission of claims and other transactions

                                                                                  bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                                  communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                                  integrity)

                                                                                  Claims Billing and Payment Tools amp Support

                                                                                  bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                                  Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                                  bull Websitesbull ndash Fiscal Agent (ACS)

                                                                                  wwwmedicaidalaskacombull ndash DHSSDBH

                                                                                  wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                                  Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                                  MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                                  bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                                  Claims EditingAll edits are three-digit codes with explanations of how

                                                                                  theclaim was processed

                                                                                  ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                  ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                  The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                  thatspecific Remittance Advice

                                                                                  - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                  Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                  Flow

                                                                                  Provider Appeals

                                                                                  REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                  days)Disputed recovery of overpayment (60

                                                                                  days)Three Levels of Appeals

                                                                                  First level appeals Second level appealsCommissioner level appeals

                                                                                  Recommend Billing Processesbull Read and maintain your

                                                                                  billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                  eligible to providebull Verify procedure codesbull Obtain Service

                                                                                  Authorization if applicable bull File your license renewals

                                                                                  andor certificationpermits timely (keep your enrollment current)

                                                                                  bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                  THANK YOU FOR ATTENDING

                                                                                  • Mental Health Physician Clinic
                                                                                  • Resources
                                                                                  • Resources (2)
                                                                                  • Regulations Clarification Process
                                                                                  • Regulations Clarification Cont
                                                                                  • MHPC Requirements
                                                                                  • Definition 7AAC 160990(b)(95)
                                                                                  • Slide 8
                                                                                  • MHPC Requirements 7 AAC 135030
                                                                                  • MHPC Requirements 7 AAC 135030
                                                                                  • MHPC Services
                                                                                  • Clinic Service Limits amp Requirements
                                                                                  • Payment
                                                                                  • Mental Health Intake Assessment
                                                                                  • Integrated Mental Health and Substance Use Intake Assessment
                                                                                  • Psychiatric Assessments
                                                                                  • Psychiatric Assessments Cont
                                                                                  • Psychological Testing and Evaluation
                                                                                  • Pharmacologic Management
                                                                                  • Psychotherapy
                                                                                  • Psychotherapy Clarification
                                                                                  • Short-Term Crisis Intervention
                                                                                  • Facilitation of Telemedicine
                                                                                  • Screening amp Brief Intervention
                                                                                  • Screening amp Brief Intervention (conrsquot)
                                                                                  • Screening amp Brief Intervention (conrsquot) (2)
                                                                                  • Documentation Requirements
                                                                                  • Clinical Record Requirements The clinical record must include
                                                                                  • Treatment Plan
                                                                                  • Treatment Plan Documentation
                                                                                  • Treatment Team
                                                                                  • Treatment Team Cont
                                                                                  • Progress Notes
                                                                                  • Medicaid Billing
                                                                                  • Medicaid is Payer of Last Resort
                                                                                  • Behavioral Health Medicaid Payment
                                                                                  • CAMA
                                                                                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                  • Services
                                                                                  • Service Authorization
                                                                                  • How to find Alaska Medicaid Information using Affiliated Com
                                                                                  • Fiscal Agent Functions
                                                                                  • Claims Billing and Payment Tools amp Support
                                                                                  • Claims Filing Limits
                                                                                  • Claims Editing
                                                                                  • Slide 46
                                                                                  • Provider Appeals
                                                                                  • Recommend Billing Processes
                                                                                  • Slide 49

                                                                                    Fiscal Agent Functionsbull Processes all Medical Assistance claims including technical

                                                                                    support to accommodate electronic submission of claims and other transactions

                                                                                    bull Provides customer service for providers and recipientsbull Enrolls providers in Medical Assistancebull Provides Medical Assistance billing training to the provider

                                                                                    communitybull Publishes and distributes program policy amp billing manualsbull Maintains website of information for providersbull Authorizes some servicesbull Performs First Level Provider Appealsbull Performs Intake for Recipient Fair Hearing Requestsbull Generates and issues claim payments and tax informationbull Performs Surveillance and Utilization Review (program

                                                                                    integrity)

                                                                                    Claims Billing and Payment Tools amp Support

                                                                                    bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                                    Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                                    bull Websitesbull ndash Fiscal Agent (ACS)

                                                                                    wwwmedicaidalaskacombull ndash DHSSDBH

                                                                                    wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                                    Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                                    MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                                    bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                                    Claims EditingAll edits are three-digit codes with explanations of how

                                                                                    theclaim was processed

                                                                                    ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                    ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                    The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                    thatspecific Remittance Advice

                                                                                    - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                    Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                    Flow

                                                                                    Provider Appeals

                                                                                    REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                    days)Disputed recovery of overpayment (60

                                                                                    days)Three Levels of Appeals

                                                                                    First level appeals Second level appealsCommissioner level appeals

                                                                                    Recommend Billing Processesbull Read and maintain your

                                                                                    billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                    eligible to providebull Verify procedure codesbull Obtain Service

                                                                                    Authorization if applicable bull File your license renewals

                                                                                    andor certificationpermits timely (keep your enrollment current)

                                                                                    bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                    THANK YOU FOR ATTENDING

                                                                                    • Mental Health Physician Clinic
                                                                                    • Resources
                                                                                    • Resources (2)
                                                                                    • Regulations Clarification Process
                                                                                    • Regulations Clarification Cont
                                                                                    • MHPC Requirements
                                                                                    • Definition 7AAC 160990(b)(95)
                                                                                    • Slide 8
                                                                                    • MHPC Requirements 7 AAC 135030
                                                                                    • MHPC Requirements 7 AAC 135030
                                                                                    • MHPC Services
                                                                                    • Clinic Service Limits amp Requirements
                                                                                    • Payment
                                                                                    • Mental Health Intake Assessment
                                                                                    • Integrated Mental Health and Substance Use Intake Assessment
                                                                                    • Psychiatric Assessments
                                                                                    • Psychiatric Assessments Cont
                                                                                    • Psychological Testing and Evaluation
                                                                                    • Pharmacologic Management
                                                                                    • Psychotherapy
                                                                                    • Psychotherapy Clarification
                                                                                    • Short-Term Crisis Intervention
                                                                                    • Facilitation of Telemedicine
                                                                                    • Screening amp Brief Intervention
                                                                                    • Screening amp Brief Intervention (conrsquot)
                                                                                    • Screening amp Brief Intervention (conrsquot) (2)
                                                                                    • Documentation Requirements
                                                                                    • Clinical Record Requirements The clinical record must include
                                                                                    • Treatment Plan
                                                                                    • Treatment Plan Documentation
                                                                                    • Treatment Team
                                                                                    • Treatment Team Cont
                                                                                    • Progress Notes
                                                                                    • Medicaid Billing
                                                                                    • Medicaid is Payer of Last Resort
                                                                                    • Behavioral Health Medicaid Payment
                                                                                    • CAMA
                                                                                    • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                    • Services
                                                                                    • Service Authorization
                                                                                    • How to find Alaska Medicaid Information using Affiliated Com
                                                                                    • Fiscal Agent Functions
                                                                                    • Claims Billing and Payment Tools amp Support
                                                                                    • Claims Filing Limits
                                                                                    • Claims Editing
                                                                                    • Slide 46
                                                                                    • Provider Appeals
                                                                                    • Recommend Billing Processes
                                                                                    • Slide 49

                                                                                      Claims Billing and Payment Tools amp Support

                                                                                      bull Program Policy amp Billing Manualsbull Provider Trainingbull Provider Inquiry Enhanced Provider Support Chandra

                                                                                      Lewis in-state toll free (800) 770-5650 or Anchorage (907) 644-6800

                                                                                      bull Websitesbull ndash Fiscal Agent (ACS)

                                                                                      wwwmedicaidalaskacombull ndash DHSSDBH

                                                                                      wwwhssstateakusdbhbull ndash DHSSDHCS wwwhssstateakusdhcsbull Technical Support for Electronic Claims

                                                                                      Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                                      MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                                      bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                                      Claims EditingAll edits are three-digit codes with explanations of how

                                                                                      theclaim was processed

                                                                                      ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                      ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                      The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                      thatspecific Remittance Advice

                                                                                      - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                      Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                      Flow

                                                                                      Provider Appeals

                                                                                      REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                      days)Disputed recovery of overpayment (60

                                                                                      days)Three Levels of Appeals

                                                                                      First level appeals Second level appealsCommissioner level appeals

                                                                                      Recommend Billing Processesbull Read and maintain your

                                                                                      billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                      eligible to providebull Verify procedure codesbull Obtain Service

                                                                                      Authorization if applicable bull File your license renewals

                                                                                      andor certificationpermits timely (keep your enrollment current)

                                                                                      bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                      THANK YOU FOR ATTENDING

                                                                                      • Mental Health Physician Clinic
                                                                                      • Resources
                                                                                      • Resources (2)
                                                                                      • Regulations Clarification Process
                                                                                      • Regulations Clarification Cont
                                                                                      • MHPC Requirements
                                                                                      • Definition 7AAC 160990(b)(95)
                                                                                      • Slide 8
                                                                                      • MHPC Requirements 7 AAC 135030
                                                                                      • MHPC Requirements 7 AAC 135030
                                                                                      • MHPC Services
                                                                                      • Clinic Service Limits amp Requirements
                                                                                      • Payment
                                                                                      • Mental Health Intake Assessment
                                                                                      • Integrated Mental Health and Substance Use Intake Assessment
                                                                                      • Psychiatric Assessments
                                                                                      • Psychiatric Assessments Cont
                                                                                      • Psychological Testing and Evaluation
                                                                                      • Pharmacologic Management
                                                                                      • Psychotherapy
                                                                                      • Psychotherapy Clarification
                                                                                      • Short-Term Crisis Intervention
                                                                                      • Facilitation of Telemedicine
                                                                                      • Screening amp Brief Intervention
                                                                                      • Screening amp Brief Intervention (conrsquot)
                                                                                      • Screening amp Brief Intervention (conrsquot) (2)
                                                                                      • Documentation Requirements
                                                                                      • Clinical Record Requirements The clinical record must include
                                                                                      • Treatment Plan
                                                                                      • Treatment Plan Documentation
                                                                                      • Treatment Team
                                                                                      • Treatment Team Cont
                                                                                      • Progress Notes
                                                                                      • Medicaid Billing
                                                                                      • Medicaid is Payer of Last Resort
                                                                                      • Behavioral Health Medicaid Payment
                                                                                      • CAMA
                                                                                      • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                      • Services
                                                                                      • Service Authorization
                                                                                      • How to find Alaska Medicaid Information using Affiliated Com
                                                                                      • Fiscal Agent Functions
                                                                                      • Claims Billing and Payment Tools amp Support
                                                                                      • Claims Filing Limits
                                                                                      • Claims Editing
                                                                                      • Slide 46
                                                                                      • Provider Appeals
                                                                                      • Recommend Billing Processes
                                                                                      • Slide 49

                                                                                        Claims Filing Limitsbull ALL CLAIMS MUST BE FILED WITHIN 12

                                                                                        MONTHS OF THE DATE SERVICES WERE PROVIDED TO THE PATIENT

                                                                                        bull The 12-month timely filing limit applies to all claims including those that must first be filed with a third party carrier

                                                                                        Claims EditingAll edits are three-digit codes with explanations of how

                                                                                        theclaim was processed

                                                                                        ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                        ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                        The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                        thatspecific Remittance Advice

                                                                                        - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                        Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                        Flow

                                                                                        Provider Appeals

                                                                                        REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                        days)Disputed recovery of overpayment (60

                                                                                        days)Three Levels of Appeals

                                                                                        First level appeals Second level appealsCommissioner level appeals

                                                                                        Recommend Billing Processesbull Read and maintain your

                                                                                        billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                        eligible to providebull Verify procedure codesbull Obtain Service

                                                                                        Authorization if applicable bull File your license renewals

                                                                                        andor certificationpermits timely (keep your enrollment current)

                                                                                        bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                        THANK YOU FOR ATTENDING

                                                                                        • Mental Health Physician Clinic
                                                                                        • Resources
                                                                                        • Resources (2)
                                                                                        • Regulations Clarification Process
                                                                                        • Regulations Clarification Cont
                                                                                        • MHPC Requirements
                                                                                        • Definition 7AAC 160990(b)(95)
                                                                                        • Slide 8
                                                                                        • MHPC Requirements 7 AAC 135030
                                                                                        • MHPC Requirements 7 AAC 135030
                                                                                        • MHPC Services
                                                                                        • Clinic Service Limits amp Requirements
                                                                                        • Payment
                                                                                        • Mental Health Intake Assessment
                                                                                        • Integrated Mental Health and Substance Use Intake Assessment
                                                                                        • Psychiatric Assessments
                                                                                        • Psychiatric Assessments Cont
                                                                                        • Psychological Testing and Evaluation
                                                                                        • Pharmacologic Management
                                                                                        • Psychotherapy
                                                                                        • Psychotherapy Clarification
                                                                                        • Short-Term Crisis Intervention
                                                                                        • Facilitation of Telemedicine
                                                                                        • Screening amp Brief Intervention
                                                                                        • Screening amp Brief Intervention (conrsquot)
                                                                                        • Screening amp Brief Intervention (conrsquot) (2)
                                                                                        • Documentation Requirements
                                                                                        • Clinical Record Requirements The clinical record must include
                                                                                        • Treatment Plan
                                                                                        • Treatment Plan Documentation
                                                                                        • Treatment Team
                                                                                        • Treatment Team Cont
                                                                                        • Progress Notes
                                                                                        • Medicaid Billing
                                                                                        • Medicaid is Payer of Last Resort
                                                                                        • Behavioral Health Medicaid Payment
                                                                                        • CAMA
                                                                                        • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                        • Services
                                                                                        • Service Authorization
                                                                                        • How to find Alaska Medicaid Information using Affiliated Com
                                                                                        • Fiscal Agent Functions
                                                                                        • Claims Billing and Payment Tools amp Support
                                                                                        • Claims Filing Limits
                                                                                        • Claims Editing
                                                                                        • Slide 46
                                                                                        • Provider Appeals
                                                                                        • Recommend Billing Processes
                                                                                        • Slide 49

                                                                                          Claims EditingAll edits are three-digit codes with explanations of how

                                                                                          theclaim was processed

                                                                                          ndash Adjudicated Claims (Paid or Denied)bull reduction in paymentbull denial of service

                                                                                          ndash In-process claims (further internal review or information needed)bull pending status requiring internal staff reviewbull additional information requested from the provider (via RTD)

                                                                                          The Remittance Advice (RA) statement includes anExplanation of Benefit (EOB) description page that lists allEOB codes and a brief description of each found within

                                                                                          thatspecific Remittance Advice

                                                                                          - Contact ACS Inc Provider Inquiry for clarification as needed

                                                                                          Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                          Flow

                                                                                          Provider Appeals

                                                                                          REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                          days)Disputed recovery of overpayment (60

                                                                                          days)Three Levels of Appeals

                                                                                          First level appeals Second level appealsCommissioner level appeals

                                                                                          Recommend Billing Processesbull Read and maintain your

                                                                                          billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                          eligible to providebull Verify procedure codesbull Obtain Service

                                                                                          Authorization if applicable bull File your license renewals

                                                                                          andor certificationpermits timely (keep your enrollment current)

                                                                                          bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                          THANK YOU FOR ATTENDING

                                                                                          • Mental Health Physician Clinic
                                                                                          • Resources
                                                                                          • Resources (2)
                                                                                          • Regulations Clarification Process
                                                                                          • Regulations Clarification Cont
                                                                                          • MHPC Requirements
                                                                                          • Definition 7AAC 160990(b)(95)
                                                                                          • Slide 8
                                                                                          • MHPC Requirements 7 AAC 135030
                                                                                          • MHPC Requirements 7 AAC 135030
                                                                                          • MHPC Services
                                                                                          • Clinic Service Limits amp Requirements
                                                                                          • Payment
                                                                                          • Mental Health Intake Assessment
                                                                                          • Integrated Mental Health and Substance Use Intake Assessment
                                                                                          • Psychiatric Assessments
                                                                                          • Psychiatric Assessments Cont
                                                                                          • Psychological Testing and Evaluation
                                                                                          • Pharmacologic Management
                                                                                          • Psychotherapy
                                                                                          • Psychotherapy Clarification
                                                                                          • Short-Term Crisis Intervention
                                                                                          • Facilitation of Telemedicine
                                                                                          • Screening amp Brief Intervention
                                                                                          • Screening amp Brief Intervention (conrsquot)
                                                                                          • Screening amp Brief Intervention (conrsquot) (2)
                                                                                          • Documentation Requirements
                                                                                          • Clinical Record Requirements The clinical record must include
                                                                                          • Treatment Plan
                                                                                          • Treatment Plan Documentation
                                                                                          • Treatment Team
                                                                                          • Treatment Team Cont
                                                                                          • Progress Notes
                                                                                          • Medicaid Billing
                                                                                          • Medicaid is Payer of Last Resort
                                                                                          • Behavioral Health Medicaid Payment
                                                                                          • CAMA
                                                                                          • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                          • Services
                                                                                          • Service Authorization
                                                                                          • How to find Alaska Medicaid Information using Affiliated Com
                                                                                          • Fiscal Agent Functions
                                                                                          • Claims Billing and Payment Tools amp Support
                                                                                          • Claims Filing Limits
                                                                                          • Claims Editing
                                                                                          • Slide 46
                                                                                          • Provider Appeals
                                                                                          • Recommend Billing Processes
                                                                                          • Slide 49

                                                                                            Integrated BH Regulations TrainingClaims Adjudication Process

                                                                                            Flow

                                                                                            Provider Appeals

                                                                                            REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                            days)Disputed recovery of overpayment (60

                                                                                            days)Three Levels of Appeals

                                                                                            First level appeals Second level appealsCommissioner level appeals

                                                                                            Recommend Billing Processesbull Read and maintain your

                                                                                            billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                            eligible to providebull Verify procedure codesbull Obtain Service

                                                                                            Authorization if applicable bull File your license renewals

                                                                                            andor certificationpermits timely (keep your enrollment current)

                                                                                            bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                            THANK YOU FOR ATTENDING

                                                                                            • Mental Health Physician Clinic
                                                                                            • Resources
                                                                                            • Resources (2)
                                                                                            • Regulations Clarification Process
                                                                                            • Regulations Clarification Cont
                                                                                            • MHPC Requirements
                                                                                            • Definition 7AAC 160990(b)(95)
                                                                                            • Slide 8
                                                                                            • MHPC Requirements 7 AAC 135030
                                                                                            • MHPC Requirements 7 AAC 135030
                                                                                            • MHPC Services
                                                                                            • Clinic Service Limits amp Requirements
                                                                                            • Payment
                                                                                            • Mental Health Intake Assessment
                                                                                            • Integrated Mental Health and Substance Use Intake Assessment
                                                                                            • Psychiatric Assessments
                                                                                            • Psychiatric Assessments Cont
                                                                                            • Psychological Testing and Evaluation
                                                                                            • Pharmacologic Management
                                                                                            • Psychotherapy
                                                                                            • Psychotherapy Clarification
                                                                                            • Short-Term Crisis Intervention
                                                                                            • Facilitation of Telemedicine
                                                                                            • Screening amp Brief Intervention
                                                                                            • Screening amp Brief Intervention (conrsquot)
                                                                                            • Screening amp Brief Intervention (conrsquot) (2)
                                                                                            • Documentation Requirements
                                                                                            • Clinical Record Requirements The clinical record must include
                                                                                            • Treatment Plan
                                                                                            • Treatment Plan Documentation
                                                                                            • Treatment Team
                                                                                            • Treatment Team Cont
                                                                                            • Progress Notes
                                                                                            • Medicaid Billing
                                                                                            • Medicaid is Payer of Last Resort
                                                                                            • Behavioral Health Medicaid Payment
                                                                                            • CAMA
                                                                                            • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                            • Services
                                                                                            • Service Authorization
                                                                                            • How to find Alaska Medicaid Information using Affiliated Com
                                                                                            • Fiscal Agent Functions
                                                                                            • Claims Billing and Payment Tools amp Support
                                                                                            • Claims Filing Limits
                                                                                            • Claims Editing
                                                                                            • Slide 46
                                                                                            • Provider Appeals
                                                                                            • Recommend Billing Processes
                                                                                            • Slide 49

                                                                                              Provider Appeals

                                                                                              REASONS to Request an AppealDenied or reduced claims (180 days)Denied or reduced prior authorization (180

                                                                                              days)Disputed recovery of overpayment (60

                                                                                              days)Three Levels of Appeals

                                                                                              First level appeals Second level appealsCommissioner level appeals

                                                                                              Recommend Billing Processesbull Read and maintain your

                                                                                              billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                              eligible to providebull Verify procedure codesbull Obtain Service

                                                                                              Authorization if applicable bull File your license renewals

                                                                                              andor certificationpermits timely (keep your enrollment current)

                                                                                              bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                              THANK YOU FOR ATTENDING

                                                                                              • Mental Health Physician Clinic
                                                                                              • Resources
                                                                                              • Resources (2)
                                                                                              • Regulations Clarification Process
                                                                                              • Regulations Clarification Cont
                                                                                              • MHPC Requirements
                                                                                              • Definition 7AAC 160990(b)(95)
                                                                                              • Slide 8
                                                                                              • MHPC Requirements 7 AAC 135030
                                                                                              • MHPC Requirements 7 AAC 135030
                                                                                              • MHPC Services
                                                                                              • Clinic Service Limits amp Requirements
                                                                                              • Payment
                                                                                              • Mental Health Intake Assessment
                                                                                              • Integrated Mental Health and Substance Use Intake Assessment
                                                                                              • Psychiatric Assessments
                                                                                              • Psychiatric Assessments Cont
                                                                                              • Psychological Testing and Evaluation
                                                                                              • Pharmacologic Management
                                                                                              • Psychotherapy
                                                                                              • Psychotherapy Clarification
                                                                                              • Short-Term Crisis Intervention
                                                                                              • Facilitation of Telemedicine
                                                                                              • Screening amp Brief Intervention
                                                                                              • Screening amp Brief Intervention (conrsquot)
                                                                                              • Screening amp Brief Intervention (conrsquot) (2)
                                                                                              • Documentation Requirements
                                                                                              • Clinical Record Requirements The clinical record must include
                                                                                              • Treatment Plan
                                                                                              • Treatment Plan Documentation
                                                                                              • Treatment Team
                                                                                              • Treatment Team Cont
                                                                                              • Progress Notes
                                                                                              • Medicaid Billing
                                                                                              • Medicaid is Payer of Last Resort
                                                                                              • Behavioral Health Medicaid Payment
                                                                                              • CAMA
                                                                                              • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                              • Services
                                                                                              • Service Authorization
                                                                                              • How to find Alaska Medicaid Information using Affiliated Com
                                                                                              • Fiscal Agent Functions
                                                                                              • Claims Billing and Payment Tools amp Support
                                                                                              • Claims Filing Limits
                                                                                              • Claims Editing
                                                                                              • Slide 46
                                                                                              • Provider Appeals
                                                                                              • Recommend Billing Processes
                                                                                              • Slide 49

                                                                                                Recommend Billing Processesbull Read and maintain your

                                                                                                billing manualbull Verify recipient eligibilitybull Verify eligibility codebull Verify dates of eligibilitybull Verify Third Party Liabilitybull Verify the services you are

                                                                                                eligible to providebull Verify procedure codesbull Obtain Service

                                                                                                Authorization if applicable bull File your license renewals

                                                                                                andor certificationpermits timely (keep your enrollment current)

                                                                                                bull Ensure completion of claim forms (reference provider manual)bull Document Third Party Liability payment on claim if applicable bull Include attachments as requiredbull FILE TIMELYbull RECONCILE PAYMENTSbull Read and distribute RA messagesbull Address problemsissues promptlybull Call Provider Inquiry with questions

                                                                                                THANK YOU FOR ATTENDING

                                                                                                • Mental Health Physician Clinic
                                                                                                • Resources
                                                                                                • Resources (2)
                                                                                                • Regulations Clarification Process
                                                                                                • Regulations Clarification Cont
                                                                                                • MHPC Requirements
                                                                                                • Definition 7AAC 160990(b)(95)
                                                                                                • Slide 8
                                                                                                • MHPC Requirements 7 AAC 135030
                                                                                                • MHPC Requirements 7 AAC 135030
                                                                                                • MHPC Services
                                                                                                • Clinic Service Limits amp Requirements
                                                                                                • Payment
                                                                                                • Mental Health Intake Assessment
                                                                                                • Integrated Mental Health and Substance Use Intake Assessment
                                                                                                • Psychiatric Assessments
                                                                                                • Psychiatric Assessments Cont
                                                                                                • Psychological Testing and Evaluation
                                                                                                • Pharmacologic Management
                                                                                                • Psychotherapy
                                                                                                • Psychotherapy Clarification
                                                                                                • Short-Term Crisis Intervention
                                                                                                • Facilitation of Telemedicine
                                                                                                • Screening amp Brief Intervention
                                                                                                • Screening amp Brief Intervention (conrsquot)
                                                                                                • Screening amp Brief Intervention (conrsquot) (2)
                                                                                                • Documentation Requirements
                                                                                                • Clinical Record Requirements The clinical record must include
                                                                                                • Treatment Plan
                                                                                                • Treatment Plan Documentation
                                                                                                • Treatment Team
                                                                                                • Treatment Team Cont
                                                                                                • Progress Notes
                                                                                                • Medicaid Billing
                                                                                                • Medicaid is Payer of Last Resort
                                                                                                • Behavioral Health Medicaid Payment
                                                                                                • CAMA
                                                                                                • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                                • Services
                                                                                                • Service Authorization
                                                                                                • How to find Alaska Medicaid Information using Affiliated Com
                                                                                                • Fiscal Agent Functions
                                                                                                • Claims Billing and Payment Tools amp Support
                                                                                                • Claims Filing Limits
                                                                                                • Claims Editing
                                                                                                • Slide 46
                                                                                                • Provider Appeals
                                                                                                • Recommend Billing Processes
                                                                                                • Slide 49

                                                                                                  THANK YOU FOR ATTENDING

                                                                                                  • Mental Health Physician Clinic
                                                                                                  • Resources
                                                                                                  • Resources (2)
                                                                                                  • Regulations Clarification Process
                                                                                                  • Regulations Clarification Cont
                                                                                                  • MHPC Requirements
                                                                                                  • Definition 7AAC 160990(b)(95)
                                                                                                  • Slide 8
                                                                                                  • MHPC Requirements 7 AAC 135030
                                                                                                  • MHPC Requirements 7 AAC 135030
                                                                                                  • MHPC Services
                                                                                                  • Clinic Service Limits amp Requirements
                                                                                                  • Payment
                                                                                                  • Mental Health Intake Assessment
                                                                                                  • Integrated Mental Health and Substance Use Intake Assessment
                                                                                                  • Psychiatric Assessments
                                                                                                  • Psychiatric Assessments Cont
                                                                                                  • Psychological Testing and Evaluation
                                                                                                  • Pharmacologic Management
                                                                                                  • Psychotherapy
                                                                                                  • Psychotherapy Clarification
                                                                                                  • Short-Term Crisis Intervention
                                                                                                  • Facilitation of Telemedicine
                                                                                                  • Screening amp Brief Intervention
                                                                                                  • Screening amp Brief Intervention (conrsquot)
                                                                                                  • Screening amp Brief Intervention (conrsquot) (2)
                                                                                                  • Documentation Requirements
                                                                                                  • Clinical Record Requirements The clinical record must include
                                                                                                  • Treatment Plan
                                                                                                  • Treatment Plan Documentation
                                                                                                  • Treatment Team
                                                                                                  • Treatment Team Cont
                                                                                                  • Progress Notes
                                                                                                  • Medicaid Billing
                                                                                                  • Medicaid is Payer of Last Resort
                                                                                                  • Behavioral Health Medicaid Payment
                                                                                                  • CAMA
                                                                                                  • Medicaid Program Policies amp Claims Billing Procedures Manual
                                                                                                  • Services
                                                                                                  • Service Authorization
                                                                                                  • How to find Alaska Medicaid Information using Affiliated Com
                                                                                                  • Fiscal Agent Functions
                                                                                                  • Claims Billing and Payment Tools amp Support
                                                                                                  • Claims Filing Limits
                                                                                                  • Claims Editing
                                                                                                  • Slide 46
                                                                                                  • Provider Appeals
                                                                                                  • Recommend Billing Processes
                                                                                                  • Slide 49

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