MDRT UK Day - 10 Top Tips for Practice Perfection

Michelle Hoskin

Only Best Practice

Makes Perfect!

Author of Best Practice Makes Perfect!

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure.

It is our light, not our darkness, that most frightens us” Timo Cruz

Day to Day Complexities

A lack of practice management guidelines, operational procedures and unique house-style

Under-resourced, inadequately skilled and poorly trained staff

Poor team management and leadership skills

Inefficient workflow and task management systems

Ineffective time and diary management

#1

#2

Establish and communicate the business values, objectives and policies

#3

#4

Right PeopleRight JobRight Time

#5

Delegate!Delegate!Delegate!

#6

Time ManagementTask Management Workflow Management

#7

The Operations Management System™ (TOMS)

#8

Under Promise Over Deliver

#9

Financial ForecastingManagement Information

#10

Constantly ask:‘How can we improve?’

Please contact me or a member of my team:

Tel: 0044 (0)1462 790894

Web: www.standardsinternational.co.uk

Twitter: http://twitter.com/SIISO22222

LinkedIn: http://uk.linkedin.com/in/standardsexpert

Email: enquiries@standardsinternational.co.uk

Further Information?