Matthias Wentzlaff-Eggebert, BZgA, Cologne, Germany This work is part of the Joint Action on Improving Quality in HIV Prevention (Quality Action), which.
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Matthias Wentzlaff-Eggebert, BZgA, Cologne, GermanyThis work is part of the Joint Action on Improving Quality in HIV Prevention (Quality Action), which has received funding from the European Union within the framework of the Health Programme.
Succeed
IAC Melbourne 2014by Viveca Urwitz and Matthias Wentzlaff-
Eggebert
www.qualityaction.eu
TITLE
• Introduction to Succeed, its background, benefits and structure• Ability to use the Succeed questionnaire and materials • Awareness of participation and self-reflection
Learning objectives
www.qualityaction.eu
Succeed characteristics• Succeed is a ’grass-roots’ version of a
scientific questionnaire. • It contains sets of questions covering the core
content of evidence-based indicators.• Comparatively easy language and
methodology, participatory approach.• You can use Succeed with different levels of
ambition, time and resources
www.qualityaction.eu
TITLE
• Modelled on the basic ideas of Quality Assessment and Quality Improvement
• Based on a scientific review of success factors in Health Promotion in 1992 (13 general success factors/indicators identified)
• Essay won a national quality award 1994
• How to succeed in health promotion 1994
• Evaluated in 1996• Published in Health Promotion
International in 2001• Succeed -adapted to HIV-prevention
in 2011
Succeed : Background
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TITLE
• Document your work and report on progress in a systematic way
• Re-define and improve areas of work that have become habitual.
• Identify gaps• Focus on impact and
sustainability• Involve the people who are doing
the work in the change process• Involve key stakeholders, get
their help to improve the work and clarify their roles
Benefits of using Succeed
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FOR WHAT CAN SUCCEED BE USED?
• Any defined effort for population based health promotion and prevention of HIV, STIs as well as SRHR ( including HIV/STI prevention)
• NGOs and Public Sector operations• Large or small operations• Defined project or defined part of ongoing
operations
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When to use Succeed
• In the beginning to check your planning• After some time to review and improve your
work• Use Succed first to acquaint stakeholders with
QI, then follow up with more comprehensive or targeted Quality Improvement (e.g. QIP, PQD)
Succeed is not a planning tool!
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Succeed : Materials
• The questionnaire, including a short introduction available on www.qualityaction.eu
• 3 case studies: MMSM, SAPHY and NSP. • User Guide – How to use Succeed• Theoretical background paper : Succeed - a
knowledge-based tool
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Category Indicators
Structure Goals Key Population(s) Approach Responsibility Organization Resources
Process Support and Participation
Networks Reach & Response
Results Measuring Effects Environmental,
Operational & Social Changes
Sustainability
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Succeed : Methodology
• Questions for each indicator, reflecting the research on success factors.
• Succeed does not use measurable standards, • Questions are designed to stimulate self-
assessment and reflection.• Questions answered YES point to good quality
and potential achievements in this area.• Questions answered NO often indicate a gap
and need for improvement in this area.
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What to do with YES and NO ?
At the end of each set of questions:1. Write a small summary for the indicator2. Note the achievements 3. Identify the need for improvements. Which
changes can be made that are important, meaningful, feasible, cost effective?
4. Discuss what to do, who will do it and by when
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Group Work Activity• Work in groups of three/four• As a group, choose a topic from the
questionnaire• Look at the answers in the case study and
contrast with the answers you would give on your own project
• Discuss and report back: What kinds of improvements can result from using this section?
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HOW TO USE SUCCEED ?• Use Succeed as a discussion guide in a group of
key stakeholders• Let different key stakeholders fill in the
questionnaire and meet and compare results• Just compile the results and present them• Let the project team or the management
review the work by using Succeed• Use Succeed as a template for formative
evaluation
Highparticipation
LowParticipation
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Ambition levelSimple
Answer YES/NO questions and support with available information and data
MediumAnswer what you can during an initial session and collect extra information for a second, in-
depth discussionIn-depth
Use the indicators for evaluative research
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Group Methodology Options
• Large discussion group • Small groups with a facilitator in each and
someone documenting• Challenge the group to give reasons for their
statements - concrete examples, data etc.• Differences of opinion are valuable
opportunities.
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Organising and facilitating Succeed workshops
1. The project team only2. The project team and other members of your
organisation ( the manager, other operations, board member etc)
3. The project team, volunteers and some representatives from the key population
4. Some from the project team, target groups, key stakeholders, manager, external experts
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The Succeed event
• Facilitation - an open and inviting atmoshere, encouraging participation, praise and constructive critisism• Answer the relevant questions• Pitch it at the right level of ambition• Prepare relevant data and information• Invite participants’ feed-back on the event
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