Transcript
7/30/2019 Make the Workplace Safe for Thinking
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Make the workplace safe for
thinking
Presented to: Dr. Syed Aziz Haider
Presented by: Muhammad ImranM. Mushtaq
Muhammad Ramzan
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Some people who got penalized for
thinking well
Most unemployed no longer has jobs
Why did your employers ignore your ideas?
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Some people who got penalized for
thinking well
IS not It true that the person who runs
machine or works on shop floor knows most
about whats going on there?
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Whats ahead in this chapter
Thinking capacity of everyone in the company
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Whats ahead in this chapter
Training alone is not enough
Challenge is to create a climate
Where all will look for ways to do their jobbetter
Where the attitude behind quality control
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Dont they teach thinking in
school? Train our capacity independently,curiously and
objectively
Positive and supportive atmosphere arise new
thinking
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The great universal walking school
Thinking like walking is learned skill
There is no, oh my goodness, that child has
collapsed and may never learn to walk
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The high cost of not asking
question
Freedom to ask question is crucial hallmark
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Thinking about non thinking
Dont ask probing and unconventional
questions
Why is non-thinking so prevalent and thinkingso frequently and effectively discouraged?
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Negativity as a reflex response
What's working for you?
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Why managers resist employee
thinking Negativity of managers towards thinking of their
subordinates comes from fear and hidden
agendas
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The insidious bell curve
A valid way of measuring events in the physical
world
Applied to anything as complex as human brain
To measure differences in performance
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Why bell curve doesnt apply to
people
Lack of knowledge
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Why bell curve doesnt apply to
people
Individual differences in learning
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Why bell curve doesnt apply to
people
Thinking & problem solving
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Why bell curve doesnt apply to
people
Unique value of individuals potential
contribution
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Wanted: Reward
Suggestion Box
Management roll about suggestion Box
Manager must think
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On Getting Out of The Way
Observations about thinking in organization
Encourage People to Think
Create Culture which encourages people
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How Are You at Supporting the
Thinking of Others?
Appreciate the Ideas of others
Make a list of bad ideas
Dont feel guilty if list is longer
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Revisiting your own creative blocks
Recall the good ideas
Recall unfortunate time when your cherishedideas were torpedoed
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A Learning Environment Depends on
Safety
Basic Human Need
Participating in productive activities
Feeling safely
Term Safe Imply
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Making it Safe
Manager Responsibility for develop a learning
environment
Meaning or safely
Thinking is step one in organization
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Knowing Your Job is Safe
Job safety
Strategy for employability
Well-organized collective action
Rewarded Managers for
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The Value of Ignorance and Error
Managers accept mistakes
Management admitting his own mistakes
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The Three Requirements
Structure
Nurturing
Problem solving hats on all the time
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What to do till the culture changes
Build the environment thats safe for thinking
Which will not go away immediately
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The Think and Listen
Think and listen activity is the best way for
creating a culture of Respect for thinking
Think and listen is very important to think
efficiently, effectively and excellently
Creativity comes form free thinking
Interruption, contradiction and opinions also
lock the thought of person who want to
express his/her ideas.
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Rule of think and listen
A. Find a partner
B. Agreed in advance on time
C. It to b decided who would talk first and who will
listen
D. It would be finalized confidentionality of what
ever is said and agree it will be never be
discussed later
E. Trade roles when your talking time is up
F. Listener must contain eye contact
G. Talker must not attack listener28
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Getting Started
Time to be spent by each member should be
finalized
Five minute is good total time to start with
Listener simply listens but positive nonverbal
feedback is encouraged
When the fist talker times up the other
started
At the end feed back is necessary
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How People Feel About it
Organization use listen and thinking in researchphases, planning session and board meeting
Its is helpful to solve problem, promote creating
thinking , improve planning session
Its is also a tool to resolve the confilct and
disagreement
Getting Over Fear Number One
though public speaking is very dificult for us but
think and listen remove these
Think and listen promote the creation of new
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Dialogue Versus Discussion
Dialogue
Discover
complete issues are
explored Dialogue are diverging,
do not reach agreement
but a richer grasp of
complex issue
New action emerge as a
by product of dialogue
Discussion
Present Ideas
Different views are
presented or defended Decision are made
Dicission is converging
course of action are
taken form discussion Discussion can lead to
new course of action
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The Progressive Think and Listen
Beware of Saying Yes To Get to No
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