Mailers Technical Advisory Committee Update January/February 2016.
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Mailers Technical Advisory CommitteeUpdate
January/February 2016
Slide 2
Postmaster General’sMailers Technical Advisory Committee
Association of Associations Representatives of the industry – not companies Currently Over 50 Associations have an MTAC membership
• Associations include: DMA, PostCom, MPA, IDEAlliance, Alliance of Nonprofit Mailers, PIA, NNA, PSA, etc.
• One Association Executive and up to Three Association Representatives per Association
• Approximately175 Association Executives and Representatives
Focus A venue for the U.S. Postal Service to share technical information
with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services
Enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.
Slide 3
MTAC Executive Committee Members (2016-2017)
Industry U. S. Postal Service
Erv DrewekIndustry Chair (2016-2017)
Graphic Communications, a Veritiv company
Jim NemecPostal Chair
Vice President, Consumer & Industry Affairs
Wanda SenneIndustry Vice Chair (2016-2017)
Access Worldwide
Judy de TorokPostal Co-Vice Chair
Manager, Industry Engagement & OutreachConsumer & Industry Affairs
Christopher G. LienImmediate Past Industry Chair (2014-2015)
BCC Software
Tom HughesPostal Co-Vice Chair
Manager, Business Customer Support & ServiceConsumer & Industry Affairs
Dale KennedyProgram Manager
Manager, Industry Engagement StrategyIndustry Engagement & Outreach
Slide 4
MTAC Leadership (2016 to 2017)
Industry Leaders Postal ServiceClasses of Mail Focus Areas
First-Class Mail Payment & Acceptance, & Education
Mike TateAmerican Bankers Association
Bank of America
Bob SchimekIdealliance
Satori Software
Pritha Mehra VP, Mail Entry & Payment Technology
Periodicals Enterprise Analytics & Data Usage
Randy StumboGravure Association of the
AmericasMeredith Corp.
Angelo AnagnostopoulosEdison Electric InstituteGrayHair Software Inc.
Robert CintronVP, Enterprise Analytics
Standard Mail Mail Preparation, Entry, & Operations
Rose FlanaganNational Alliance of Standard
Mailers & LogisticsData-Mail Inc.
Bob RosserAssociation for Postal Commerce
(PostCom)IWCO Direct
Linda MaloneVP, Network Operations
Package Services Emerging Technology & Product Innovation
John MedeirosParcel Shippers Association
DHL Global Mail
Steve ColellaEpicomm
The Calmark Group
Gary Reblin VP, New Products and Innovation
Slide 5
MTAC Meetings
Quarterly meetings generally held at USPS Headquarters MTAC members are required to attend. Substitutes are not allowed.
Approved Industry experts can attend as guests Each association is permitted a maximum of three guests per year
Becoming an MTAC Member: Check the MTAC Roster posted on ribbs.usps.gov
Meeting Format Tuesday Morning – MTAC Committee Meetings Tuesday Afternoon MTAC General Session – Open Wednesday All Day Focus Group Meetings – Closed
• MTAC General Assembly (announcements; recognize new members)• MTAC Business Meeting for current MTAC industry members only
Thursday Morning – Workgroup Sessions & Meetings• MTAC Leadership and Executive Committee meetings
Slide 6
MTAC Structure / Types of Committees
Group Type
Intended Function
Primary Sponsor / Oversight
Group Participants
Approval of Participants Timeframe
User Group
Ongoing forum for USPS & users of a
particular postal product or process.
MTAC Focus Area Leader (postal and/or
industry)
Subject Matter Experts (both USPS
and industry)User Group Leaders
Open - No specific end date. Annual review of issue
statement in August by the MTAC EC.
Work Group
Address defined issues, and provide recommendations
MTAC Focus Area Leader (postal and/or industry)
Primarily MTAC Members and
industry experts
MTAC Focus Area Leader
Concludes when recommendations are submitted for consideration (per
the issue statement)
Task Team
Quickly address very specific issue to
achieve results in a strict, often urgent
period of time.
MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area)
Specifically selected by MTAC
Leadership and Executive Committee
MTAC Executive Committee
Concludes when task or problem
resolution is completed (per the
issue statement)
Slide 7
Current User Groups
#1 - PostalOne!, SASP, Intelligent Mail (Biweekly)
#2 - eVS/Product Tracking System (Monthly)
#3 – FAST (Biweekly)
#4 – Informed Visibility (previously CONFIRM) (Biweekly)
#5 – Addressing (Technology & Business Strategy) (Biweekly)
#7 – MTEOR (Quarterly) REFORMING
#8 – USPS Promotions (Monthly)
#9 – Presort Reference Data (Biweekly)
#10 – Mail Acceptance and Payment (Monthly)
Slide 8
Status of Workgroups and Task Teams
In-Progress WG 168 - FSS Multi-scheme Pallets WG 169 - Refining Package Machinability Standards WG 172 - PAVE Enhancement WG 173 - Payment Modernization WG 174 - An Informed Delivery APP WG 175 – Streamlining CSA Mail Preparation WG 176 – Streamlining RIBBS Information WG 177 – Improvement in Address Quality Methodologies
Task Teams TT 23 - Readiness for Trend Based Verification
Slide 9
2016-17 MTAC / Top Priorities
Association Recruitment Seek additional association membership with industries not fully
represented on MTAC• i.e. Health Care, Insurance, others
MTAC Industry Vice-Chair to manage recruitment and membership
Member Involvement Encourage increased member engagement
• Workgroups, User Groups, Task Teams Internal recruitment for new Leadership positions
Continue Work with USPS on Top Mailing Issues Wherever possible MTAC will continue to work with the USPS on
pressing matters to our industry• Areas of Importance include: Technology Interface, Flats Processing, Defining Mail
Class Machinability Standards and Future Verification Standards
Slide 10
MTAC – January / General Session Recap
PMG Megan Brennan PMG thanked mailing industry for its continued active participation in MTAC USPS’ focus for 2016 remains unchanged, which includes its commitment to service
improvement. “Service is foundational and key to our growth”DPMG and Chief Government Relations Officer Ron Stroman Legislative update and responded to questions around the state of the USPS Board of
Governors appointments as well as ongoing postal reform discussionsChief Marketing and Sales Officer Jim Cochrane Dan Barrett provided an overview of the USPS’ “Future of the Mail” Cliff Rucker, USPS VP of Sales, provided an update on the USPS’ plans to grow
political mail volume in this Presidential election yearCOO David E. Williams Gave an update on peak season performance and service performance for Quarter 1
ACIO and EVP Randy Miskanic & VP Mail Entry/Payment Pritha Mehra Addressed the MTAC group about the ongoing challenges with PostalOne! Stability
CFO Joe Corbett Provided update on the USPS’ finances through November 2015, noting that
December data has not yet been audited
Slide 11
Key Highlights of Focus Areas
Mail Preparation, Entry, & Operations Review post Peak Season
• Deep dive into data Tracking truck arrivals at USPS facilities
• New procedures for arrival time and unload time High Speed Flat Feeder (HSFF) & SAMP Update
• Impact to flats cost coverage Broken bundle report
• #1 reason for machine stoppage; $ millions in cost
Enterprise Analytics & Data Usage Mail tracking data access (Current vs. Future State)
• Timeline of Informed Visibility (National deployment by Sept ‘16) Class by class review of Service Performance by processing category
• Full Service Volume in Measurement, Score trends, & Last mile report trends Address Management
• Involvement in UG5, WG171, & WG 177• New STIDS for BPM & Reply Mail
DPV Confirmation requirement for secondary address on Packages
Slide 12
Key Highlights of Focus Areas
Mailpiece Design & Product Development Pulse of the Industry by Class Review of 2015 Promotions (Revenue and Volume) Update on 2016 Promotions
• Individual email address for each promotion posted on RIBBS Discuss New Technologies
• USPS wants your samples; Irresistible Mail; Mail award Informed Delivery pilot update Pricing Simplification by Class
Payment & Acceptance, & Education Exigency Rollback
• PostalOne updates; postage statements, price cell changes only, etc. Enterprise Payment
• Upgrading its payment architecture for ACH payments; effects CAPS & PO! Mailer Scorecard Status
• Assessments are forthcoming
Slide 13
Recent and Planned MTAC Related Webinars
Webinars and Related information is located on the Industry Outreach page of RIBBS Industry Alert communications are also archived at this location.
Slide 14
Industry Resource Guide
Slide 15
2016 Meeting Schedule
MTAC Meeting Dates
January 12 - 14, 2016
March 20 - 23, 2016• (Meetings will be at the National Postal Forum in Nashville, Tennessee, exact time and dates TBD)
July 12 - 14, 2016
November 1 - 3, 2016
Contact an MTAC Association Executive if you would like to attend as a guest
Slide 16
March 20-23, 2016 March 20-23, 2016 Opryland Hotel & Convention Center Opryland Hotel & Convention Center
Nashville, TennesseeNashville, Tennessee
National Post Forum is Here!!
Slide 17
2016 NPF Theme: Tune In to…
Program Highlights: •PMG and ELT General Sessions •100+ Educational Workshops, 5 Officer-led sessions•Certification Programs (EMCM, MDP, *Direct Mail)•Employee Customer Recruitment Incentive Program•Customer Awards Celebration •National Area Focus Group and PCC Sessions
•Emerging Small Business Symposium
17
Objective: Educate, Engage And Strengthen Partnerships
March 20-23, 2016 March 20-23, 2016 Opryland Hotel & Convention Center Opryland Hotel & Convention Center Nashville, TennesseeNashville, Tennessee
“Attendees most value education and networking”
*NEW
*NEW
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