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M E L I A. “Mediterranean Dialogue for Integrated Water Management”. COORDINATION ACTION FP6 – INCO 517612. - PowerPoint PPT Presentation

Transcript

ldquoCreating and nurturing the MELIA Community of Practice (CoP) A strategic Knowledge Management and Dissemination Platform for the discovering and implementation of the Good Practices in IWRM based on the EU-WFD recommendations in

the Mediterranean Areardquo

M E L I A

COORDINATION ACTION

FP6 ndash INCO 517612

Seville September 4-7 2006

Juan Miguel Gonzaacutelez-Aranda

MELIA Kick-off Meeting

ldquoMediterranean Dialogue for Integrated Water Managementrdquo

hellipLetrsquos remember again the main targets of MELIA Project

Building a knowledge base for integrated water resources management (IWRM) planning based on integrating contributions from different perspectives involving the wide spectrum of stakeholders and based on the general frame defined by EU Water Framework Directive

Develop a Mediterranean-wide awareness of the social (cultural and participatory) economic and technological issues related to water management

Propose participatory mechanisms and prevention tools to avoid competition in resources allocation between regions states and different waters users

Provide legislative and administrative bodies with criteria and arguments agreed in a consensual way by a wide representation of social economic scientific and political actors from different countries to support sustainable water policies and economy

hellipThe dissemination of the results of MELIA will be the most relevant and appreciable output carried out by means of a wide communication strategy addressed to all those involved actors in water use who set up the MELIA Community or Practice (CoP) in rising awareness at educational level in research administration and policy making

Contribute to the construction of a common frame and knowledge and to the development of a common terminology and semantic and help water negotiations hellipBUThellip

Provide the intellectual basis and the indicators to perform a benchmarking exercise of Integrated Water resources management in the Mediterranean area

hellipBUT in this sense WHAT is a Community of Practice (CoP) Some important theoretical definitions to take into accounthellip

Choosing the definition provided by WengerDermottSnyder (2002) they define CoPs as follows

rdquoCommunities of practice are groups of people who share a concern a set of problems or a passion about a topic and who deepen their knowledge and expertise in this area by

interacting in an ongoing basisrdquo

Internal Communities of Practice entirely within individual organizations

Communities of Practice in Network Organizations A network organization is a relationship among independent organizations (Powell 1990)

In an initial classification criterion of the CoPs they are divided in 2 groups

Communities of Practice in Network Organizations

Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

ldquoNetworks of Practicerdquo

At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

problems and issues that are common to their occupational community and shared practice

ldquoNetworks of Practicerdquo CoPs

ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

bull Together with the last classification there is a important distinction to be made

As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

donrsquot know the existence of each other necessarilyhellip

These ones can be discovered by the application of Social Analysis Techniques

These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

Is the MELIA CoP a Network of Practice with Formal structure attributes

Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

According to these arguments a CoP is combination of three structural elements

bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

Every CoP has some kind of output outcome and impact These three terms are defined as follows

1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

1048707 OUTPUT The tangible products (goods services) of a programme or project

1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

Additionally there are 4 HIDDEN essentials are

bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

It crucially involves participation as a way of learning mdashof both absorbing and

being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

What is the size of the groupWho is participating What isthe commitment

What is the inner structure ofthe group What roles can bedifferentiated

What is the domain of concern(theme topic) Who defines it

What is the aim of theinteraction

To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

What kinds of results areexpected Who defines them

What is the planned durationof the interaction (initially)

How is the working mood ofthe group

Where is the source of theinformationknowledgeexperience

What are the working tools ofthe CoP Worgroups

How is the group financedWho has an interest in itsfinancing

Now it is time to put names in the Theoretical MELIA CoP Context

MELIA CoP DOMAIN

The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

MELIA CoP COMMUNITY

The MELIA CoP COMMUNITY is structured in

bull The COMMUNITY Core Group Partnership Consortium

41

6

2

1

1

4

1

2

1

3

1

4

13

3

3

hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

ldquoINDEPENDENTrdquo IWRM EXPERTS

bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

EXPERTS FROM ANOTHER THEMATIC AREAS

MELIA CoP COMMUNITY

bull For instance Environmental Sciences Renewable Energies Sociology hellip

MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

Benefits for Decision-Makers from participation in MELIA CoP

Get access to information and know-how Increase personal network Facilitator for partnerships

Other benefits

1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

Mainly focused on the Mediterranean Area active participation

The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

hellip and LAST BUT NOT LEAST ALL THE CITIZENS

MELIA CoP COMMUNITY

The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

MELIA CoP COMMUNITY

The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

MELIA CoP COMMUNITY

A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

MELIA CoP COMMUNITY

MELIA CoP PRACTICE

Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

hellipand additionally the participation of the LPP Members

AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

MELIA CoP GOVERNANCE STRUCTURE

An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

MELIA CoP GOVERANCE STRUCTURE

At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

MELIA CoP GOVERANCE STRUCTURE

MELIA CoP GOVERANCE STRUCTURE

Going back to the MELIACoP DOMAIN

AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

(1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

2 essential conditions are needed to this

(2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

bull Establishment of the information base

bull Adaptation of information and sharing within the network

bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

Informationbase (1)

Information Adaptation amp Sharing (2)

Knowledge Generation (4)

Case studies

Research

Experience

International amp local knowledge

Documentation

Training materials

Tools

Trainers trained

Skills

Capacities

Advisory

Training education

Awareness raising

Access to Information (3)

Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

The development ofCoPs is bottom-up Process as well as aTop-down one

Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

Outputs Outcomes Main goals to be reached by MELIA CoP

Information Base (1)

WP0MELIA CoP has access to international and local knowledge

Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

Resource libraries identified and accessible to membersWeb based information access

MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

Range of skills and disciplines of membersKnowledge mapping of members

Information Adaptationamp Sharing (2)

WP0

Knowledge products are adapted to the regional and local context

Training materials and other materials in appropriate languages with local examples and relevance

MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

Effective communication system in place between membersMembers participating in activities sharing experience and information

Network members are competent in aspects of IWRM and able to deliver quality capacity building services

Trainers have been trainedQuality of capacity building assessed

Access to Information (3)

WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

Number of training activitiesRevised curriculaContribution of members

MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

Requests for network assistanceNumbers of workshops papers consultancies

Knowledge Generation (4)

(WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

Number of research programmesIncorporation of research into capacity building

Case studies have been prepared and disseminated Number of case studiesDissemination of results

MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

Defining a Work Package for each Domain

hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

CoP CORE GROUP (ldquoProject Consortiumrdquo)

CoP Leader (CoP Coordinator)

LPP CoP Members

CoP Deputy-Leader (Assistant to the CoP Coordinator)

Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

Into each Work Package (WP) Leader Deputy Leader and WP Members

WORKFLOW PROCESSES BASED ON EACH ROLE

PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

hellipso how is structured each Work Package (WP)

ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

Letrsquos introduce the concept of Work Group

In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

1 Work Package = 1 Work Group

But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

MELIA CoP ELEMENTS ICT PURPOSES

MoSCoW Classification (Van Vliet 1995)

MELIA CoP ELEMENTS ICT REQUIREMENTS

Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

Information management and knowledge generation enhances MELIA Community of Practice performance as it

Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

M E L I A

COORDINATION ACTION

FP6 ndash INCO 517612

Seville September 4-7 2006

Juan Miguel Gonzaacutelez-Aranda

MELIA Kick-off Meeting

ldquoMediterranean Dialogue for Integrated Water Managementrdquo

MELIA Web Personal Area

MELIA Web GroupWare Work Package Area

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    hellipLetrsquos remember again the main targets of MELIA Project

    Building a knowledge base for integrated water resources management (IWRM) planning based on integrating contributions from different perspectives involving the wide spectrum of stakeholders and based on the general frame defined by EU Water Framework Directive

    Develop a Mediterranean-wide awareness of the social (cultural and participatory) economic and technological issues related to water management

    Propose participatory mechanisms and prevention tools to avoid competition in resources allocation between regions states and different waters users

    Provide legislative and administrative bodies with criteria and arguments agreed in a consensual way by a wide representation of social economic scientific and political actors from different countries to support sustainable water policies and economy

    hellipThe dissemination of the results of MELIA will be the most relevant and appreciable output carried out by means of a wide communication strategy addressed to all those involved actors in water use who set up the MELIA Community or Practice (CoP) in rising awareness at educational level in research administration and policy making

    Contribute to the construction of a common frame and knowledge and to the development of a common terminology and semantic and help water negotiations hellipBUThellip

    Provide the intellectual basis and the indicators to perform a benchmarking exercise of Integrated Water resources management in the Mediterranean area

    hellipBUT in this sense WHAT is a Community of Practice (CoP) Some important theoretical definitions to take into accounthellip

    Choosing the definition provided by WengerDermottSnyder (2002) they define CoPs as follows

    rdquoCommunities of practice are groups of people who share a concern a set of problems or a passion about a topic and who deepen their knowledge and expertise in this area by

    interacting in an ongoing basisrdquo

    Internal Communities of Practice entirely within individual organizations

    Communities of Practice in Network Organizations A network organization is a relationship among independent organizations (Powell 1990)

    In an initial classification criterion of the CoPs they are divided in 2 groups

    Communities of Practice in Network Organizations

    Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

    In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

    Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

    ldquoNetworks of Practicerdquo

    At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

    However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

    problems and issues that are common to their occupational community and shared practice

    ldquoNetworks of Practicerdquo CoPs

    ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

    A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

    A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

    However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

    bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

    bull Together with the last classification there is a important distinction to be made

    As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

    donrsquot know the existence of each other necessarilyhellip

    These ones can be discovered by the application of Social Analysis Techniques

    These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

    In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

    Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

    Is the MELIA CoP a Network of Practice with Formal structure attributes

    Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

    Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

    According to these arguments a CoP is combination of three structural elements

    bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

    bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

    bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

    Every CoP has some kind of output outcome and impact These three terms are defined as follows

    1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

    1048707 OUTPUT The tangible products (goods services) of a programme or project

    1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

    In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

    The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

    Additionally there are 4 HIDDEN essentials are

    bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

    bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

    bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

    Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

    bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

    bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

    bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

    bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

    It crucially involves participation as a way of learning mdashof both absorbing and

    being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

    An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

    So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

    What is the size of the groupWho is participating What isthe commitment

    What is the inner structure ofthe group What roles can bedifferentiated

    What is the domain of concern(theme topic) Who defines it

    What is the aim of theinteraction

    To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

    What kinds of results areexpected Who defines them

    What is the planned durationof the interaction (initially)

    How is the working mood ofthe group

    Where is the source of theinformationknowledgeexperience

    What are the working tools ofthe CoP Worgroups

    How is the group financedWho has an interest in itsfinancing

    Now it is time to put names in the Theoretical MELIA CoP Context

    MELIA CoP DOMAIN

    The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

    The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

    MELIA CoP COMMUNITY

    The MELIA CoP COMMUNITY is structured in

    bull The COMMUNITY Core Group Partnership Consortium

    41

    6

    2

    1

    1

    4

    1

    2

    1

    3

    1

    4

    13

    3

    3

    hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

    In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

    MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

    bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

    bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

    bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

    ldquoINDEPENDENTrdquo IWRM EXPERTS

    bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

    bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

    EXPERTS FROM ANOTHER THEMATIC AREAS

    MELIA CoP COMMUNITY

    bull For instance Environmental Sciences Renewable Energies Sociology hellip

    MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

    Benefits for Decision-Makers from participation in MELIA CoP

    Get access to information and know-how Increase personal network Facilitator for partnerships

    Other benefits

    1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

    Mainly focused on the Mediterranean Area active participation

    The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

    hellip and LAST BUT NOT LEAST ALL THE CITIZENS

    MELIA CoP COMMUNITY

    The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

    hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

    MELIA CoP COMMUNITY

    The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

    In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

    Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

    MELIA CoP COMMUNITY

    A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

    They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

    The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

    A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

    Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

    If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

    MELIA CoP COMMUNITY

    MELIA CoP PRACTICE

    Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

    hellipand additionally the participation of the LPP Members

    AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

    MELIA CoP GOVERNANCE STRUCTURE

    An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

    MELIA CoP GOVERANCE STRUCTURE

    At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

    Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

    In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

    The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

    Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

    MELIA CoP GOVERANCE STRUCTURE

    MELIA CoP GOVERANCE STRUCTURE

    Going back to the MELIACoP DOMAIN

    AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

    MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

    SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

    (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

    MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

    It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

    2 essential conditions are needed to this

    (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

    The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

    bull Establishment of the information base

    bull Adaptation of information and sharing within the network

    bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

    bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

    Informationbase (1)

    Information Adaptation amp Sharing (2)

    Knowledge Generation (4)

    Case studies

    Research

    Experience

    International amp local knowledge

    Documentation

    Training materials

    Tools

    Trainers trained

    Skills

    Capacities

    Advisory

    Training education

    Awareness raising

    Access to Information (3)

    Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

    The development ofCoPs is bottom-up Process as well as aTop-down one

    Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

    Outputs Outcomes Main goals to be reached by MELIA CoP

    Information Base (1)

    WP0MELIA CoP has access to international and local knowledge

    Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

    Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

    Resource libraries identified and accessible to membersWeb based information access

    MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

    Range of skills and disciplines of membersKnowledge mapping of members

    Information Adaptationamp Sharing (2)

    WP0

    Knowledge products are adapted to the regional and local context

    Training materials and other materials in appropriate languages with local examples and relevance

    MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

    Effective communication system in place between membersMembers participating in activities sharing experience and information

    Network members are competent in aspects of IWRM and able to deliver quality capacity building services

    Trainers have been trainedQuality of capacity building assessed

    Access to Information (3)

    WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

    Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

    MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

    Number of training activitiesRevised curriculaContribution of members

    MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

    Requests for network assistanceNumbers of workshops papers consultancies

    Knowledge Generation (4)

    (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

    Number of research programmesIncorporation of research into capacity building

    Case studies have been prepared and disseminated Number of case studiesDissemination of results

    MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

    Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

    Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

    hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

    DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

    DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

    INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

    Defining a Work Package for each Domain

    hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

    CoP CORE GROUP (ldquoProject Consortiumrdquo)

    CoP Leader (CoP Coordinator)

    LPP CoP Members

    CoP Deputy-Leader (Assistant to the CoP Coordinator)

    Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

    At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

    Into each Work Package (WP) Leader Deputy Leader and WP Members

    WORKFLOW PROCESSES BASED ON EACH ROLE

    PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

    hellipso how is structured each Work Package (WP)

    ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

    ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

    There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

    hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

    Letrsquos introduce the concept of Work Group

    In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

    Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

    1 Work Package = 1 Work Group

    But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

    Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

    Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

    Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

    A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

    TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

    Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

    Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

    MELIA CoP ELEMENTS ICT PURPOSES

    MoSCoW Classification (Van Vliet 1995)

    MELIA CoP ELEMENTS ICT REQUIREMENTS

    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

    Information management and knowledge generation enhances MELIA Community of Practice performance as it

    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

    M E L I A

    COORDINATION ACTION

    FP6 ndash INCO 517612

    Seville September 4-7 2006

    Juan Miguel Gonzaacutelez-Aranda

    MELIA Kick-off Meeting

    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

    MELIA Web Personal Area

    MELIA Web GroupWare Work Package Area

    • Slide 1
    • Slide 2
    • Slide 3
    • Slide 4
    • Slide 5
    • Slide 6
    • Slide 7
    • Slide 8
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    • Slide 53
    • Slide 54
    • Slide 55

      hellipThe dissemination of the results of MELIA will be the most relevant and appreciable output carried out by means of a wide communication strategy addressed to all those involved actors in water use who set up the MELIA Community or Practice (CoP) in rising awareness at educational level in research administration and policy making

      Contribute to the construction of a common frame and knowledge and to the development of a common terminology and semantic and help water negotiations hellipBUThellip

      Provide the intellectual basis and the indicators to perform a benchmarking exercise of Integrated Water resources management in the Mediterranean area

      hellipBUT in this sense WHAT is a Community of Practice (CoP) Some important theoretical definitions to take into accounthellip

      Choosing the definition provided by WengerDermottSnyder (2002) they define CoPs as follows

      rdquoCommunities of practice are groups of people who share a concern a set of problems or a passion about a topic and who deepen their knowledge and expertise in this area by

      interacting in an ongoing basisrdquo

      Internal Communities of Practice entirely within individual organizations

      Communities of Practice in Network Organizations A network organization is a relationship among independent organizations (Powell 1990)

      In an initial classification criterion of the CoPs they are divided in 2 groups

      Communities of Practice in Network Organizations

      Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

      In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

      Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

      ldquoNetworks of Practicerdquo

      At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

      However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

      problems and issues that are common to their occupational community and shared practice

      ldquoNetworks of Practicerdquo CoPs

      ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

      A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

      A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

      However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

      bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

      bull Together with the last classification there is a important distinction to be made

      As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

      donrsquot know the existence of each other necessarilyhellip

      These ones can be discovered by the application of Social Analysis Techniques

      These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

      In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

      Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

      Is the MELIA CoP a Network of Practice with Formal structure attributes

      Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

      Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

      According to these arguments a CoP is combination of three structural elements

      bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

      bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

      bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

      Every CoP has some kind of output outcome and impact These three terms are defined as follows

      1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

      1048707 OUTPUT The tangible products (goods services) of a programme or project

      1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

      In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

      The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

      Additionally there are 4 HIDDEN essentials are

      bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

      bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

      bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

      Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

      bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

      bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

      bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

      bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

      It crucially involves participation as a way of learning mdashof both absorbing and

      being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

      An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

      So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

      What is the size of the groupWho is participating What isthe commitment

      What is the inner structure ofthe group What roles can bedifferentiated

      What is the domain of concern(theme topic) Who defines it

      What is the aim of theinteraction

      To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

      What kinds of results areexpected Who defines them

      What is the planned durationof the interaction (initially)

      How is the working mood ofthe group

      Where is the source of theinformationknowledgeexperience

      What are the working tools ofthe CoP Worgroups

      How is the group financedWho has an interest in itsfinancing

      Now it is time to put names in the Theoretical MELIA CoP Context

      MELIA CoP DOMAIN

      The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

      The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

      MELIA CoP COMMUNITY

      The MELIA CoP COMMUNITY is structured in

      bull The COMMUNITY Core Group Partnership Consortium

      41

      6

      2

      1

      1

      4

      1

      2

      1

      3

      1

      4

      13

      3

      3

      hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

      In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

      MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

      bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

      bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

      bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

      ldquoINDEPENDENTrdquo IWRM EXPERTS

      bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

      bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

      EXPERTS FROM ANOTHER THEMATIC AREAS

      MELIA CoP COMMUNITY

      bull For instance Environmental Sciences Renewable Energies Sociology hellip

      MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

      Benefits for Decision-Makers from participation in MELIA CoP

      Get access to information and know-how Increase personal network Facilitator for partnerships

      Other benefits

      1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

      Mainly focused on the Mediterranean Area active participation

      The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

      hellip and LAST BUT NOT LEAST ALL THE CITIZENS

      MELIA CoP COMMUNITY

      The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

      hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

      MELIA CoP COMMUNITY

      The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

      In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

      Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

      MELIA CoP COMMUNITY

      A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

      They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

      The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

      A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

      Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

      If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

      MELIA CoP COMMUNITY

      MELIA CoP PRACTICE

      Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

      hellipand additionally the participation of the LPP Members

      AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

      MELIA CoP GOVERNANCE STRUCTURE

      An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

      MELIA CoP GOVERANCE STRUCTURE

      At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

      Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

      In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

      The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

      Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

      MELIA CoP GOVERANCE STRUCTURE

      MELIA CoP GOVERANCE STRUCTURE

      Going back to the MELIACoP DOMAIN

      AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

      MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

      SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

      (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

      MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

      It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

      2 essential conditions are needed to this

      (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

      The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

      bull Establishment of the information base

      bull Adaptation of information and sharing within the network

      bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

      bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

      Informationbase (1)

      Information Adaptation amp Sharing (2)

      Knowledge Generation (4)

      Case studies

      Research

      Experience

      International amp local knowledge

      Documentation

      Training materials

      Tools

      Trainers trained

      Skills

      Capacities

      Advisory

      Training education

      Awareness raising

      Access to Information (3)

      Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

      The development ofCoPs is bottom-up Process as well as aTop-down one

      Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

      Outputs Outcomes Main goals to be reached by MELIA CoP

      Information Base (1)

      WP0MELIA CoP has access to international and local knowledge

      Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

      Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

      Resource libraries identified and accessible to membersWeb based information access

      MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

      Range of skills and disciplines of membersKnowledge mapping of members

      Information Adaptationamp Sharing (2)

      WP0

      Knowledge products are adapted to the regional and local context

      Training materials and other materials in appropriate languages with local examples and relevance

      MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

      Effective communication system in place between membersMembers participating in activities sharing experience and information

      Network members are competent in aspects of IWRM and able to deliver quality capacity building services

      Trainers have been trainedQuality of capacity building assessed

      Access to Information (3)

      WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

      Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

      MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

      Number of training activitiesRevised curriculaContribution of members

      MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

      Requests for network assistanceNumbers of workshops papers consultancies

      Knowledge Generation (4)

      (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

      Number of research programmesIncorporation of research into capacity building

      Case studies have been prepared and disseminated Number of case studiesDissemination of results

      MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

      Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

      Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

      hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

      DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

      DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

      INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

      Defining a Work Package for each Domain

      hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

      CoP CORE GROUP (ldquoProject Consortiumrdquo)

      CoP Leader (CoP Coordinator)

      LPP CoP Members

      CoP Deputy-Leader (Assistant to the CoP Coordinator)

      Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

      At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

      Into each Work Package (WP) Leader Deputy Leader and WP Members

      WORKFLOW PROCESSES BASED ON EACH ROLE

      PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

      hellipso how is structured each Work Package (WP)

      ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

      ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

      There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

      hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

      Letrsquos introduce the concept of Work Group

      In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

      Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

      1 Work Package = 1 Work Group

      But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

      Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

      Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

      Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

      A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

      TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

      Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

      Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

      MELIA CoP ELEMENTS ICT PURPOSES

      MoSCoW Classification (Van Vliet 1995)

      MELIA CoP ELEMENTS ICT REQUIREMENTS

      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

      Information management and knowledge generation enhances MELIA Community of Practice performance as it

      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

      M E L I A

      COORDINATION ACTION

      FP6 ndash INCO 517612

      Seville September 4-7 2006

      Juan Miguel Gonzaacutelez-Aranda

      MELIA Kick-off Meeting

      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

      MELIA Web Personal Area

      MELIA Web GroupWare Work Package Area

      • Slide 1
      • Slide 2
      • Slide 3
      • Slide 4
      • Slide 5
      • Slide 6
      • Slide 7
      • Slide 8
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      • Slide 15
      • Slide 16
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      • Slide 18
      • Slide 19
      • Slide 20
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      • Slide 41
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      • Slide 50
      • Slide 51
      • Slide 52
      • Slide 53
      • Slide 54
      • Slide 55

        Choosing the definition provided by WengerDermottSnyder (2002) they define CoPs as follows

        rdquoCommunities of practice are groups of people who share a concern a set of problems or a passion about a topic and who deepen their knowledge and expertise in this area by

        interacting in an ongoing basisrdquo

        Internal Communities of Practice entirely within individual organizations

        Communities of Practice in Network Organizations A network organization is a relationship among independent organizations (Powell 1990)

        In an initial classification criterion of the CoPs they are divided in 2 groups

        Communities of Practice in Network Organizations

        Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

        In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

        Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

        ldquoNetworks of Practicerdquo

        At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

        However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

        problems and issues that are common to their occupational community and shared practice

        ldquoNetworks of Practicerdquo CoPs

        ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

        A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

        A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

        However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

        bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

        bull Together with the last classification there is a important distinction to be made

        As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

        donrsquot know the existence of each other necessarilyhellip

        These ones can be discovered by the application of Social Analysis Techniques

        These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

        In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

        Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

        Is the MELIA CoP a Network of Practice with Formal structure attributes

        Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

        Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

        According to these arguments a CoP is combination of three structural elements

        bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

        bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

        bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

        Every CoP has some kind of output outcome and impact These three terms are defined as follows

        1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

        1048707 OUTPUT The tangible products (goods services) of a programme or project

        1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

        In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

        The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

        Additionally there are 4 HIDDEN essentials are

        bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

        bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

        bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

        Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

        bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

        bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

        bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

        bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

        It crucially involves participation as a way of learning mdashof both absorbing and

        being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

        An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

        So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

        What is the size of the groupWho is participating What isthe commitment

        What is the inner structure ofthe group What roles can bedifferentiated

        What is the domain of concern(theme topic) Who defines it

        What is the aim of theinteraction

        To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

        What kinds of results areexpected Who defines them

        What is the planned durationof the interaction (initially)

        How is the working mood ofthe group

        Where is the source of theinformationknowledgeexperience

        What are the working tools ofthe CoP Worgroups

        How is the group financedWho has an interest in itsfinancing

        Now it is time to put names in the Theoretical MELIA CoP Context

        MELIA CoP DOMAIN

        The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

        The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

        MELIA CoP COMMUNITY

        The MELIA CoP COMMUNITY is structured in

        bull The COMMUNITY Core Group Partnership Consortium

        41

        6

        2

        1

        1

        4

        1

        2

        1

        3

        1

        4

        13

        3

        3

        hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

        In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

        MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

        bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

        bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

        bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

        ldquoINDEPENDENTrdquo IWRM EXPERTS

        bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

        bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

        EXPERTS FROM ANOTHER THEMATIC AREAS

        MELIA CoP COMMUNITY

        bull For instance Environmental Sciences Renewable Energies Sociology hellip

        MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

        Benefits for Decision-Makers from participation in MELIA CoP

        Get access to information and know-how Increase personal network Facilitator for partnerships

        Other benefits

        1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

        Mainly focused on the Mediterranean Area active participation

        The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

        hellip and LAST BUT NOT LEAST ALL THE CITIZENS

        MELIA CoP COMMUNITY

        The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

        hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

        MELIA CoP COMMUNITY

        The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

        In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

        Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

        MELIA CoP COMMUNITY

        A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

        They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

        The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

        A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

        Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

        If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

        MELIA CoP COMMUNITY

        MELIA CoP PRACTICE

        Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

        hellipand additionally the participation of the LPP Members

        AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

        MELIA CoP GOVERNANCE STRUCTURE

        An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

        MELIA CoP GOVERANCE STRUCTURE

        At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

        Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

        In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

        The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

        Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

        MELIA CoP GOVERANCE STRUCTURE

        MELIA CoP GOVERANCE STRUCTURE

        Going back to the MELIACoP DOMAIN

        AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

        MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

        SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

        (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

        MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

        It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

        2 essential conditions are needed to this

        (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

        The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

        bull Establishment of the information base

        bull Adaptation of information and sharing within the network

        bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

        bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

        Informationbase (1)

        Information Adaptation amp Sharing (2)

        Knowledge Generation (4)

        Case studies

        Research

        Experience

        International amp local knowledge

        Documentation

        Training materials

        Tools

        Trainers trained

        Skills

        Capacities

        Advisory

        Training education

        Awareness raising

        Access to Information (3)

        Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

        The development ofCoPs is bottom-up Process as well as aTop-down one

        Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

        Outputs Outcomes Main goals to be reached by MELIA CoP

        Information Base (1)

        WP0MELIA CoP has access to international and local knowledge

        Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

        Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

        Resource libraries identified and accessible to membersWeb based information access

        MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

        Range of skills and disciplines of membersKnowledge mapping of members

        Information Adaptationamp Sharing (2)

        WP0

        Knowledge products are adapted to the regional and local context

        Training materials and other materials in appropriate languages with local examples and relevance

        MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

        Effective communication system in place between membersMembers participating in activities sharing experience and information

        Network members are competent in aspects of IWRM and able to deliver quality capacity building services

        Trainers have been trainedQuality of capacity building assessed

        Access to Information (3)

        WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

        Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

        MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

        Number of training activitiesRevised curriculaContribution of members

        MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

        Requests for network assistanceNumbers of workshops papers consultancies

        Knowledge Generation (4)

        (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

        Number of research programmesIncorporation of research into capacity building

        Case studies have been prepared and disseminated Number of case studiesDissemination of results

        MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

        Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

        Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

        hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

        DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

        DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

        INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

        Defining a Work Package for each Domain

        hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

        CoP CORE GROUP (ldquoProject Consortiumrdquo)

        CoP Leader (CoP Coordinator)

        LPP CoP Members

        CoP Deputy-Leader (Assistant to the CoP Coordinator)

        Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

        At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

        Into each Work Package (WP) Leader Deputy Leader and WP Members

        WORKFLOW PROCESSES BASED ON EACH ROLE

        PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

        hellipso how is structured each Work Package (WP)

        ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

        ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

        There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

        hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

        Letrsquos introduce the concept of Work Group

        In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

        Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

        1 Work Package = 1 Work Group

        But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

        Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

        Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

        Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

        A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

        TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

        Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

        Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

        MELIA CoP ELEMENTS ICT PURPOSES

        MoSCoW Classification (Van Vliet 1995)

        MELIA CoP ELEMENTS ICT REQUIREMENTS

        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

        Information management and knowledge generation enhances MELIA Community of Practice performance as it

        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

        M E L I A

        COORDINATION ACTION

        FP6 ndash INCO 517612

        Seville September 4-7 2006

        Juan Miguel Gonzaacutelez-Aranda

        MELIA Kick-off Meeting

        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

        MELIA Web Personal Area

        MELIA Web GroupWare Work Package Area

        • Slide 1
        • Slide 2
        • Slide 3
        • Slide 4
        • Slide 5
        • Slide 6
        • Slide 7
        • Slide 8
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        • Slide 10
        • Slide 11
        • Slide 12
        • Slide 13
        • Slide 14
        • Slide 15
        • Slide 16
        • Slide 17
        • Slide 18
        • Slide 19
        • Slide 20
        • Slide 21
        • Slide 22
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        • Slide 24
        • Slide 25
        • Slide 26
        • Slide 27
        • Slide 28
        • Slide 29
        • Slide 30
        • Slide 31
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        • Slide 33
        • Slide 34
        • Slide 35
        • Slide 36
        • Slide 37
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        • Slide 40
        • Slide 41
        • Slide 42
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        • Slide 45
        • Slide 46
        • Slide 47
        • Slide 48
        • Slide 49
        • Slide 50
        • Slide 51
        • Slide 52
        • Slide 53
        • Slide 54
        • Slide 55

          Internal Communities of Practice entirely within individual organizations

          Communities of Practice in Network Organizations A network organization is a relationship among independent organizations (Powell 1990)

          In an initial classification criterion of the CoPs they are divided in 2 groups

          Communities of Practice in Network Organizations

          Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

          In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

          Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

          ldquoNetworks of Practicerdquo

          At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

          However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

          problems and issues that are common to their occupational community and shared practice

          ldquoNetworks of Practicerdquo CoPs

          ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

          A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

          A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

          However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

          bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

          bull Together with the last classification there is a important distinction to be made

          As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

          donrsquot know the existence of each other necessarilyhellip

          These ones can be discovered by the application of Social Analysis Techniques

          These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

          In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

          Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

          Is the MELIA CoP a Network of Practice with Formal structure attributes

          Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

          Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

          According to these arguments a CoP is combination of three structural elements

          bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

          bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

          bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

          Every CoP has some kind of output outcome and impact These three terms are defined as follows

          1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

          1048707 OUTPUT The tangible products (goods services) of a programme or project

          1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

          In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

          The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

          Additionally there are 4 HIDDEN essentials are

          bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

          bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

          bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

          Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

          bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

          bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

          bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

          bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

          It crucially involves participation as a way of learning mdashof both absorbing and

          being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

          An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

          So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

          What is the size of the groupWho is participating What isthe commitment

          What is the inner structure ofthe group What roles can bedifferentiated

          What is the domain of concern(theme topic) Who defines it

          What is the aim of theinteraction

          To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

          What kinds of results areexpected Who defines them

          What is the planned durationof the interaction (initially)

          How is the working mood ofthe group

          Where is the source of theinformationknowledgeexperience

          What are the working tools ofthe CoP Worgroups

          How is the group financedWho has an interest in itsfinancing

          Now it is time to put names in the Theoretical MELIA CoP Context

          MELIA CoP DOMAIN

          The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

          The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

          MELIA CoP COMMUNITY

          The MELIA CoP COMMUNITY is structured in

          bull The COMMUNITY Core Group Partnership Consortium

          41

          6

          2

          1

          1

          4

          1

          2

          1

          3

          1

          4

          13

          3

          3

          hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

          In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

          MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

          bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

          bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

          bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

          ldquoINDEPENDENTrdquo IWRM EXPERTS

          bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

          bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

          EXPERTS FROM ANOTHER THEMATIC AREAS

          MELIA CoP COMMUNITY

          bull For instance Environmental Sciences Renewable Energies Sociology hellip

          MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

          Benefits for Decision-Makers from participation in MELIA CoP

          Get access to information and know-how Increase personal network Facilitator for partnerships

          Other benefits

          1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

          Mainly focused on the Mediterranean Area active participation

          The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

          hellip and LAST BUT NOT LEAST ALL THE CITIZENS

          MELIA CoP COMMUNITY

          The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

          hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

          MELIA CoP COMMUNITY

          The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

          In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

          Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

          MELIA CoP COMMUNITY

          A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

          They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

          The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

          A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

          Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

          If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

          MELIA CoP COMMUNITY

          MELIA CoP PRACTICE

          Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

          hellipand additionally the participation of the LPP Members

          AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

          MELIA CoP GOVERNANCE STRUCTURE

          An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

          MELIA CoP GOVERANCE STRUCTURE

          At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

          Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

          In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

          The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

          Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

          MELIA CoP GOVERANCE STRUCTURE

          MELIA CoP GOVERANCE STRUCTURE

          Going back to the MELIACoP DOMAIN

          AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

          MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

          SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

          (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

          MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

          It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

          2 essential conditions are needed to this

          (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

          The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

          bull Establishment of the information base

          bull Adaptation of information and sharing within the network

          bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

          bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

          Informationbase (1)

          Information Adaptation amp Sharing (2)

          Knowledge Generation (4)

          Case studies

          Research

          Experience

          International amp local knowledge

          Documentation

          Training materials

          Tools

          Trainers trained

          Skills

          Capacities

          Advisory

          Training education

          Awareness raising

          Access to Information (3)

          Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

          The development ofCoPs is bottom-up Process as well as aTop-down one

          Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

          Outputs Outcomes Main goals to be reached by MELIA CoP

          Information Base (1)

          WP0MELIA CoP has access to international and local knowledge

          Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

          Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

          Resource libraries identified and accessible to membersWeb based information access

          MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

          Range of skills and disciplines of membersKnowledge mapping of members

          Information Adaptationamp Sharing (2)

          WP0

          Knowledge products are adapted to the regional and local context

          Training materials and other materials in appropriate languages with local examples and relevance

          MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

          Effective communication system in place between membersMembers participating in activities sharing experience and information

          Network members are competent in aspects of IWRM and able to deliver quality capacity building services

          Trainers have been trainedQuality of capacity building assessed

          Access to Information (3)

          WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

          Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

          MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

          Number of training activitiesRevised curriculaContribution of members

          MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

          Requests for network assistanceNumbers of workshops papers consultancies

          Knowledge Generation (4)

          (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

          Number of research programmesIncorporation of research into capacity building

          Case studies have been prepared and disseminated Number of case studiesDissemination of results

          MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

          Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

          Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

          hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

          DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

          DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

          INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

          Defining a Work Package for each Domain

          hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

          CoP CORE GROUP (ldquoProject Consortiumrdquo)

          CoP Leader (CoP Coordinator)

          LPP CoP Members

          CoP Deputy-Leader (Assistant to the CoP Coordinator)

          Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

          At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

          Into each Work Package (WP) Leader Deputy Leader and WP Members

          WORKFLOW PROCESSES BASED ON EACH ROLE

          PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

          hellipso how is structured each Work Package (WP)

          ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

          ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

          There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

          hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

          Letrsquos introduce the concept of Work Group

          In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

          Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

          1 Work Package = 1 Work Group

          But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

          Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

          Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

          Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

          A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

          TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

          Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

          Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

          MELIA CoP ELEMENTS ICT PURPOSES

          MoSCoW Classification (Van Vliet 1995)

          MELIA CoP ELEMENTS ICT REQUIREMENTS

          Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

          Information management and knowledge generation enhances MELIA Community of Practice performance as it

          Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

          Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

          M E L I A

          COORDINATION ACTION

          FP6 ndash INCO 517612

          Seville September 4-7 2006

          Juan Miguel Gonzaacutelez-Aranda

          MELIA Kick-off Meeting

          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

          MELIA Web Personal Area

          MELIA Web GroupWare Work Package Area

          • Slide 1
          • Slide 2
          • Slide 3
          • Slide 4
          • Slide 5
          • Slide 6
          • Slide 7
          • Slide 8
          • Slide 9
          • Slide 10
          • Slide 11
          • Slide 12
          • Slide 13
          • Slide 14
          • Slide 15
          • Slide 16
          • Slide 17
          • Slide 18
          • Slide 19
          • Slide 20
          • Slide 21
          • Slide 22
          • Slide 23
          • Slide 24
          • Slide 25
          • Slide 26
          • Slide 27
          • Slide 28
          • Slide 29
          • Slide 30
          • Slide 31
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          • Slide 33
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          • Slide 53
          • Slide 54
          • Slide 55

            Communities of Practice in Network Organizations

            Member organizations in a network work in close and continuous cooperation on projects or processes involving partnerships common products andor services and even a common strategy

            In solving problems in todayrsquos environment it is becoming increasingly important to cross boundaries either within the organization or to unconnected organizations for fresh insights

            Learning and knowledge exchange through networks focuses on the inter-organizational network as a resource generator to enhance learning

            ldquoNetworks of Practicerdquo

            At this point ldquoextra-organizationalrdquo CoPs can be defined as networks of practiceA network of practice is an open activity system focused on work practice and it may exist primarily through electronic communication It is a type of CoP in that it is a social space where individuals working on similar problems help each other and share perspectives about their practice

            However in a network of practice people working within occupations or having similar interests congregate to engage in knowledge exchange about the

            problems and issues that are common to their occupational community and shared practice

            ldquoNetworks of Practicerdquo CoPs

            ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

            A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

            A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

            However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

            bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

            bull Together with the last classification there is a important distinction to be made

            As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

            donrsquot know the existence of each other necessarilyhellip

            These ones can be discovered by the application of Social Analysis Techniques

            These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

            In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

            Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

            Is the MELIA CoP a Network of Practice with Formal structure attributes

            Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

            Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

            According to these arguments a CoP is combination of three structural elements

            bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

            bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

            bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

            Every CoP has some kind of output outcome and impact These three terms are defined as follows

            1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

            1048707 OUTPUT The tangible products (goods services) of a programme or project

            1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

            In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

            The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

            Additionally there are 4 HIDDEN essentials are

            bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

            bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

            bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

            Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

            bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

            bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

            bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

            bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

            It crucially involves participation as a way of learning mdashof both absorbing and

            being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

            An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

            So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

            What is the size of the groupWho is participating What isthe commitment

            What is the inner structure ofthe group What roles can bedifferentiated

            What is the domain of concern(theme topic) Who defines it

            What is the aim of theinteraction

            To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

            What kinds of results areexpected Who defines them

            What is the planned durationof the interaction (initially)

            How is the working mood ofthe group

            Where is the source of theinformationknowledgeexperience

            What are the working tools ofthe CoP Worgroups

            How is the group financedWho has an interest in itsfinancing

            Now it is time to put names in the Theoretical MELIA CoP Context

            MELIA CoP DOMAIN

            The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

            The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

            MELIA CoP COMMUNITY

            The MELIA CoP COMMUNITY is structured in

            bull The COMMUNITY Core Group Partnership Consortium

            41

            6

            2

            1

            1

            4

            1

            2

            1

            3

            1

            4

            13

            3

            3

            hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

            In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

            MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

            bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

            bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

            bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

            ldquoINDEPENDENTrdquo IWRM EXPERTS

            bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

            bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

            EXPERTS FROM ANOTHER THEMATIC AREAS

            MELIA CoP COMMUNITY

            bull For instance Environmental Sciences Renewable Energies Sociology hellip

            MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

            Benefits for Decision-Makers from participation in MELIA CoP

            Get access to information and know-how Increase personal network Facilitator for partnerships

            Other benefits

            1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

            Mainly focused on the Mediterranean Area active participation

            The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

            hellip and LAST BUT NOT LEAST ALL THE CITIZENS

            MELIA CoP COMMUNITY

            The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

            hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

            MELIA CoP COMMUNITY

            The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

            In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

            Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

            MELIA CoP COMMUNITY

            A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

            They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

            The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

            A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

            Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

            If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

            MELIA CoP COMMUNITY

            MELIA CoP PRACTICE

            Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

            hellipand additionally the participation of the LPP Members

            AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

            MELIA CoP GOVERNANCE STRUCTURE

            An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

            MELIA CoP GOVERANCE STRUCTURE

            At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

            Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

            In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

            The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

            Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

            MELIA CoP GOVERANCE STRUCTURE

            MELIA CoP GOVERANCE STRUCTURE

            Going back to the MELIACoP DOMAIN

            AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

            MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

            SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

            (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

            MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

            It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

            2 essential conditions are needed to this

            (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

            The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

            bull Establishment of the information base

            bull Adaptation of information and sharing within the network

            bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

            bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

            Informationbase (1)

            Information Adaptation amp Sharing (2)

            Knowledge Generation (4)

            Case studies

            Research

            Experience

            International amp local knowledge

            Documentation

            Training materials

            Tools

            Trainers trained

            Skills

            Capacities

            Advisory

            Training education

            Awareness raising

            Access to Information (3)

            Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

            The development ofCoPs is bottom-up Process as well as aTop-down one

            Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

            Outputs Outcomes Main goals to be reached by MELIA CoP

            Information Base (1)

            WP0MELIA CoP has access to international and local knowledge

            Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

            Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

            Resource libraries identified and accessible to membersWeb based information access

            MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

            Range of skills and disciplines of membersKnowledge mapping of members

            Information Adaptationamp Sharing (2)

            WP0

            Knowledge products are adapted to the regional and local context

            Training materials and other materials in appropriate languages with local examples and relevance

            MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

            Effective communication system in place between membersMembers participating in activities sharing experience and information

            Network members are competent in aspects of IWRM and able to deliver quality capacity building services

            Trainers have been trainedQuality of capacity building assessed

            Access to Information (3)

            WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

            Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

            MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

            Number of training activitiesRevised curriculaContribution of members

            MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

            Requests for network assistanceNumbers of workshops papers consultancies

            Knowledge Generation (4)

            (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

            Number of research programmesIncorporation of research into capacity building

            Case studies have been prepared and disseminated Number of case studiesDissemination of results

            MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

            Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

            Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

            hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

            DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

            DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

            INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

            Defining a Work Package for each Domain

            hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

            CoP CORE GROUP (ldquoProject Consortiumrdquo)

            CoP Leader (CoP Coordinator)

            LPP CoP Members

            CoP Deputy-Leader (Assistant to the CoP Coordinator)

            Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

            At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

            Into each Work Package (WP) Leader Deputy Leader and WP Members

            WORKFLOW PROCESSES BASED ON EACH ROLE

            PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

            hellipso how is structured each Work Package (WP)

            ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

            ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

            There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

            hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

            Letrsquos introduce the concept of Work Group

            In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

            Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

            1 Work Package = 1 Work Group

            But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

            Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

            Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

            Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

            A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

            TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

            Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

            Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

            MELIA CoP ELEMENTS ICT PURPOSES

            MoSCoW Classification (Van Vliet 1995)

            MELIA CoP ELEMENTS ICT REQUIREMENTS

            Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

            Information management and knowledge generation enhances MELIA Community of Practice performance as it

            Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

            Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

            MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

            MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

            At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

            Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

            M E L I A

            COORDINATION ACTION

            FP6 ndash INCO 517612

            Seville September 4-7 2006

            Juan Miguel Gonzaacutelez-Aranda

            MELIA Kick-off Meeting

            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

            MELIA Web Personal Area

            MELIA Web GroupWare Work Package Area

            • Slide 1
            • Slide 2
            • Slide 3
            • Slide 4
            • Slide 5
            • Slide 6
            • Slide 7
            • Slide 8
            • Slide 9
            • Slide 10
            • Slide 11
            • Slide 12
            • Slide 13
            • Slide 14
            • Slide 15
            • Slide 16
            • Slide 17
            • Slide 18
            • Slide 19
            • Slide 20
            • Slide 21
            • Slide 22
            • Slide 23
            • Slide 24
            • Slide 25
            • Slide 26
            • Slide 27
            • Slide 28
            • Slide 29
            • Slide 30
            • Slide 31
            • Slide 32
            • Slide 33
            • Slide 34
            • Slide 35
            • Slide 36
            • Slide 37
            • Slide 38
            • Slide 39
            • Slide 40
            • Slide 41
            • Slide 42
            • Slide 43
            • Slide 44
            • Slide 45
            • Slide 46
            • Slide 47
            • Slide 48
            • Slide 49
            • Slide 50
            • Slide 51
            • Slide 52
            • Slide 53
            • Slide 54
            • Slide 55

              ldquoNetworks of Practicerdquo CoPs

              ldquoSelf-organizingrdquo NoPsCoPs ldquoFormalrdquo NoPsCoPs

              A self-organizing network of practice is a loosely organized and informal network that has no central management authority or sponsor membership is voluntary and there is little explicit commitment

              A formal network of practice has a membership that is controlled by fees andor acceptance through some central coordination authority that also assists in organizing facilitating and supporting member communications events and discussion topics

              However a network of practice has a focus on specific work issues and strategies of immediate importance to the membership and it may in fact become an adjunct to an affinity network An example of an affinity network is purchasing managers members of an association who may form networks of practice where they communicate on a regular basis on strategies practices opportunities and innovations

              bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

              bull Together with the last classification there is a important distinction to be made

              As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

              donrsquot know the existence of each other necessarilyhellip

              These ones can be discovered by the application of Social Analysis Techniques

              These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

              In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

              Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

              Is the MELIA CoP a Network of Practice with Formal structure attributes

              Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

              Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

              According to these arguments a CoP is combination of three structural elements

              bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

              bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

              bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

              Every CoP has some kind of output outcome and impact These three terms are defined as follows

              1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

              1048707 OUTPUT The tangible products (goods services) of a programme or project

              1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

              In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

              The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

              Additionally there are 4 HIDDEN essentials are

              bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

              bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

              bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

              Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

              bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

              bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

              bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

              bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

              It crucially involves participation as a way of learning mdashof both absorbing and

              being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

              An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

              So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

              What is the size of the groupWho is participating What isthe commitment

              What is the inner structure ofthe group What roles can bedifferentiated

              What is the domain of concern(theme topic) Who defines it

              What is the aim of theinteraction

              To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

              What kinds of results areexpected Who defines them

              What is the planned durationof the interaction (initially)

              How is the working mood ofthe group

              Where is the source of theinformationknowledgeexperience

              What are the working tools ofthe CoP Worgroups

              How is the group financedWho has an interest in itsfinancing

              Now it is time to put names in the Theoretical MELIA CoP Context

              MELIA CoP DOMAIN

              The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

              The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

              MELIA CoP COMMUNITY

              The MELIA CoP COMMUNITY is structured in

              bull The COMMUNITY Core Group Partnership Consortium

              41

              6

              2

              1

              1

              4

              1

              2

              1

              3

              1

              4

              13

              3

              3

              hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

              In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

              MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

              bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

              bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

              bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

              ldquoINDEPENDENTrdquo IWRM EXPERTS

              bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

              bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

              EXPERTS FROM ANOTHER THEMATIC AREAS

              MELIA CoP COMMUNITY

              bull For instance Environmental Sciences Renewable Energies Sociology hellip

              MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

              Benefits for Decision-Makers from participation in MELIA CoP

              Get access to information and know-how Increase personal network Facilitator for partnerships

              Other benefits

              1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

              Mainly focused on the Mediterranean Area active participation

              The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

              hellip and LAST BUT NOT LEAST ALL THE CITIZENS

              MELIA CoP COMMUNITY

              The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

              hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

              MELIA CoP COMMUNITY

              The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

              In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

              Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

              MELIA CoP COMMUNITY

              A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

              They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

              The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

              A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

              Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

              If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

              MELIA CoP COMMUNITY

              MELIA CoP PRACTICE

              Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

              hellipand additionally the participation of the LPP Members

              AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

              MELIA CoP GOVERNANCE STRUCTURE

              An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

              MELIA CoP GOVERANCE STRUCTURE

              At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

              Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

              In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

              The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

              Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

              MELIA CoP GOVERANCE STRUCTURE

              MELIA CoP GOVERANCE STRUCTURE

              Going back to the MELIACoP DOMAIN

              AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

              MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

              SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

              (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

              MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

              It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

              2 essential conditions are needed to this

              (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

              The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

              bull Establishment of the information base

              bull Adaptation of information and sharing within the network

              bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

              bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

              Informationbase (1)

              Information Adaptation amp Sharing (2)

              Knowledge Generation (4)

              Case studies

              Research

              Experience

              International amp local knowledge

              Documentation

              Training materials

              Tools

              Trainers trained

              Skills

              Capacities

              Advisory

              Training education

              Awareness raising

              Access to Information (3)

              Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

              The development ofCoPs is bottom-up Process as well as aTop-down one

              Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

              Outputs Outcomes Main goals to be reached by MELIA CoP

              Information Base (1)

              WP0MELIA CoP has access to international and local knowledge

              Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

              Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

              Resource libraries identified and accessible to membersWeb based information access

              MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

              Range of skills and disciplines of membersKnowledge mapping of members

              Information Adaptationamp Sharing (2)

              WP0

              Knowledge products are adapted to the regional and local context

              Training materials and other materials in appropriate languages with local examples and relevance

              MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

              Effective communication system in place between membersMembers participating in activities sharing experience and information

              Network members are competent in aspects of IWRM and able to deliver quality capacity building services

              Trainers have been trainedQuality of capacity building assessed

              Access to Information (3)

              WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

              Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

              MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

              Number of training activitiesRevised curriculaContribution of members

              MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

              Requests for network assistanceNumbers of workshops papers consultancies

              Knowledge Generation (4)

              (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

              Number of research programmesIncorporation of research into capacity building

              Case studies have been prepared and disseminated Number of case studiesDissemination of results

              MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

              Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

              Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

              hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

              DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

              DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

              INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

              Defining a Work Package for each Domain

              hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

              CoP CORE GROUP (ldquoProject Consortiumrdquo)

              CoP Leader (CoP Coordinator)

              LPP CoP Members

              CoP Deputy-Leader (Assistant to the CoP Coordinator)

              Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

              At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

              Into each Work Package (WP) Leader Deputy Leader and WP Members

              WORKFLOW PROCESSES BASED ON EACH ROLE

              PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

              hellipso how is structured each Work Package (WP)

              ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

              ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

              There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

              hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

              Letrsquos introduce the concept of Work Group

              In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

              Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

              1 Work Package = 1 Work Group

              But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

              Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

              Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

              Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

              A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

              TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

              Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

              Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

              MELIA CoP ELEMENTS ICT PURPOSES

              MoSCoW Classification (Van Vliet 1995)

              MELIA CoP ELEMENTS ICT REQUIREMENTS

              Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

              Information management and knowledge generation enhances MELIA Community of Practice performance as it

              Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

              Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

              MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

              MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

              At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

              Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

              ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

              M E L I A

              COORDINATION ACTION

              FP6 ndash INCO 517612

              Seville September 4-7 2006

              Juan Miguel Gonzaacutelez-Aranda

              MELIA Kick-off Meeting

              ldquoMediterranean Dialogue for Integrated Water Managementrdquo

              MELIA Web Personal Area

              MELIA Web GroupWare Work Package Area

              • Slide 1
              • Slide 2
              • Slide 3
              • Slide 4
              • Slide 5
              • Slide 6
              • Slide 7
              • Slide 8
              • Slide 9
              • Slide 10
              • Slide 11
              • Slide 12
              • Slide 13
              • Slide 14
              • Slide 15
              • Slide 16
              • Slide 17
              • Slide 18
              • Slide 19
              • Slide 20
              • Slide 21
              • Slide 22
              • Slide 23
              • Slide 24
              • Slide 25
              • Slide 26
              • Slide 27
              • Slide 28
              • Slide 29
              • Slide 30
              • Slide 31
              • Slide 32
              • Slide 33
              • Slide 34
              • Slide 35
              • Slide 36
              • Slide 37
              • Slide 38
              • Slide 39
              • Slide 40
              • Slide 41
              • Slide 42
              • Slide 43
              • Slide 44
              • Slide 45
              • Slide 46
              • Slide 47
              • Slide 48
              • Slide 49
              • Slide 50
              • Slide 51
              • Slide 52
              • Slide 53
              • Slide 54
              • Slide 55

                bull Additionally despite the many similarities of these CoPs there are also important differences that have to be considered like competition or different organisational cultures coming together which make rich these structures

                bull Together with the last classification there is a important distinction to be made

                As it was described before there are CoPs within organisations and across organisations but as well there are CoPs which contain others CoPs and they

                donrsquot know the existence of each other necessarilyhellip

                These ones can be discovered by the application of Social Analysis Techniques

                These initiatives have already undergone many phases Initially the new Information and Communication Technologies (ICT) were in the focus of many strategies

                In the last few years attention has been paid increasingly to soft factors like culture or trust and to personal networks

                Communities of practice (CoP) are considered as a particularly successful and promising way for Knowledge Sharing Nowadays communities of practice are a widespread form of knowledge sharing and learning not only in Research and Technologic Development Cooperation but applied to other thematic areas of the Knowledge Society

                Is the MELIA CoP a Network of Practice with Formal structure attributes

                Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

                Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

                According to these arguments a CoP is combination of three structural elements

                bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

                bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

                bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

                Every CoP has some kind of output outcome and impact These three terms are defined as follows

                1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

                1048707 OUTPUT The tangible products (goods services) of a programme or project

                1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

                In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

                The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

                Additionally there are 4 HIDDEN essentials are

                bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

                bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

                bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

                Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                It crucially involves participation as a way of learning mdashof both absorbing and

                being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                What is the size of the groupWho is participating What isthe commitment

                What is the inner structure ofthe group What roles can bedifferentiated

                What is the domain of concern(theme topic) Who defines it

                What is the aim of theinteraction

                To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                What kinds of results areexpected Who defines them

                What is the planned durationof the interaction (initially)

                How is the working mood ofthe group

                Where is the source of theinformationknowledgeexperience

                What are the working tools ofthe CoP Worgroups

                How is the group financedWho has an interest in itsfinancing

                Now it is time to put names in the Theoretical MELIA CoP Context

                MELIA CoP DOMAIN

                The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                MELIA CoP COMMUNITY

                The MELIA CoP COMMUNITY is structured in

                bull The COMMUNITY Core Group Partnership Consortium

                41

                6

                2

                1

                1

                4

                1

                2

                1

                3

                1

                4

                13

                3

                3

                hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                ldquoINDEPENDENTrdquo IWRM EXPERTS

                bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                EXPERTS FROM ANOTHER THEMATIC AREAS

                MELIA CoP COMMUNITY

                bull For instance Environmental Sciences Renewable Energies Sociology hellip

                MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                Benefits for Decision-Makers from participation in MELIA CoP

                Get access to information and know-how Increase personal network Facilitator for partnerships

                Other benefits

                1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                Mainly focused on the Mediterranean Area active participation

                The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                MELIA CoP COMMUNITY

                The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                MELIA CoP COMMUNITY

                The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                MELIA CoP COMMUNITY

                A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                MELIA CoP COMMUNITY

                MELIA CoP PRACTICE

                Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                hellipand additionally the participation of the LPP Members

                AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                MELIA CoP GOVERNANCE STRUCTURE

                An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                MELIA CoP GOVERANCE STRUCTURE

                At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                MELIA CoP GOVERANCE STRUCTURE

                MELIA CoP GOVERANCE STRUCTURE

                Going back to the MELIACoP DOMAIN

                AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                2 essential conditions are needed to this

                (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                bull Establishment of the information base

                bull Adaptation of information and sharing within the network

                bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                Informationbase (1)

                Information Adaptation amp Sharing (2)

                Knowledge Generation (4)

                Case studies

                Research

                Experience

                International amp local knowledge

                Documentation

                Training materials

                Tools

                Trainers trained

                Skills

                Capacities

                Advisory

                Training education

                Awareness raising

                Access to Information (3)

                Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                The development ofCoPs is bottom-up Process as well as aTop-down one

                Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                Outputs Outcomes Main goals to be reached by MELIA CoP

                Information Base (1)

                WP0MELIA CoP has access to international and local knowledge

                Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                Resource libraries identified and accessible to membersWeb based information access

                MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                Range of skills and disciplines of membersKnowledge mapping of members

                Information Adaptationamp Sharing (2)

                WP0

                Knowledge products are adapted to the regional and local context

                Training materials and other materials in appropriate languages with local examples and relevance

                MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                Effective communication system in place between membersMembers participating in activities sharing experience and information

                Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                Trainers have been trainedQuality of capacity building assessed

                Access to Information (3)

                WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                Number of training activitiesRevised curriculaContribution of members

                MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                Requests for network assistanceNumbers of workshops papers consultancies

                Knowledge Generation (4)

                (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                Number of research programmesIncorporation of research into capacity building

                Case studies have been prepared and disseminated Number of case studiesDissemination of results

                MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                Defining a Work Package for each Domain

                hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                CoP CORE GROUP (ldquoProject Consortiumrdquo)

                CoP Leader (CoP Coordinator)

                LPP CoP Members

                CoP Deputy-Leader (Assistant to the CoP Coordinator)

                Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                Into each Work Package (WP) Leader Deputy Leader and WP Members

                WORKFLOW PROCESSES BASED ON EACH ROLE

                PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                hellipso how is structured each Work Package (WP)

                ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                Letrsquos introduce the concept of Work Group

                In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                1 Work Package = 1 Work Group

                But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                MELIA CoP ELEMENTS ICT PURPOSES

                MoSCoW Classification (Van Vliet 1995)

                MELIA CoP ELEMENTS ICT REQUIREMENTS

                Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                Information management and knowledge generation enhances MELIA Community of Practice performance as it

                Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                M E L I A

                COORDINATION ACTION

                FP6 ndash INCO 517612

                Seville September 4-7 2006

                Juan Miguel Gonzaacutelez-Aranda

                MELIA Kick-off Meeting

                ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                MELIA Web Personal Area

                MELIA Web GroupWare Work Package Area

                • Slide 1
                • Slide 2
                • Slide 3
                • Slide 4
                • Slide 5
                • Slide 6
                • Slide 7
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                • Slide 51
                • Slide 52
                • Slide 53
                • Slide 54
                • Slide 55

                  Is the MELIA CoP a Network of Practice with Formal structure attributes

                  Letrsquos analyse in detail the MELIA CoP Context (Theoretical Framework)

                  Theoretical background based on the CoP Theoretical Framework (WengerDermottSnyder (2002)) Modelling which shapes the setting for the MELIA CoP

                  According to these arguments a CoP is combination of three structural elements

                  bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

                  bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

                  bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

                  Every CoP has some kind of output outcome and impact These three terms are defined as follows

                  1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

                  1048707 OUTPUT The tangible products (goods services) of a programme or project

                  1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

                  In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

                  The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

                  Additionally there are 4 HIDDEN essentials are

                  bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

                  bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

                  bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

                  Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                  bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                  bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                  bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                  bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                  It crucially involves participation as a way of learning mdashof both absorbing and

                  being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                  An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                  So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                  What is the size of the groupWho is participating What isthe commitment

                  What is the inner structure ofthe group What roles can bedifferentiated

                  What is the domain of concern(theme topic) Who defines it

                  What is the aim of theinteraction

                  To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                  What kinds of results areexpected Who defines them

                  What is the planned durationof the interaction (initially)

                  How is the working mood ofthe group

                  Where is the source of theinformationknowledgeexperience

                  What are the working tools ofthe CoP Worgroups

                  How is the group financedWho has an interest in itsfinancing

                  Now it is time to put names in the Theoretical MELIA CoP Context

                  MELIA CoP DOMAIN

                  The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                  The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                  MELIA CoP COMMUNITY

                  The MELIA CoP COMMUNITY is structured in

                  bull The COMMUNITY Core Group Partnership Consortium

                  41

                  6

                  2

                  1

                  1

                  4

                  1

                  2

                  1

                  3

                  1

                  4

                  13

                  3

                  3

                  hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                  In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                  MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                  bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                  bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                  bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                  ldquoINDEPENDENTrdquo IWRM EXPERTS

                  bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                  bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                  EXPERTS FROM ANOTHER THEMATIC AREAS

                  MELIA CoP COMMUNITY

                  bull For instance Environmental Sciences Renewable Energies Sociology hellip

                  MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                  Benefits for Decision-Makers from participation in MELIA CoP

                  Get access to information and know-how Increase personal network Facilitator for partnerships

                  Other benefits

                  1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                  Mainly focused on the Mediterranean Area active participation

                  The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                  hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                  MELIA CoP COMMUNITY

                  The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                  hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                  MELIA CoP COMMUNITY

                  The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                  In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                  Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                  MELIA CoP COMMUNITY

                  A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                  They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                  The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                  A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                  Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                  If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                  MELIA CoP COMMUNITY

                  MELIA CoP PRACTICE

                  Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                  hellipand additionally the participation of the LPP Members

                  AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                  MELIA CoP GOVERNANCE STRUCTURE

                  An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                  MELIA CoP GOVERANCE STRUCTURE

                  At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                  Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                  In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                  The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                  Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                  MELIA CoP GOVERANCE STRUCTURE

                  MELIA CoP GOVERANCE STRUCTURE

                  Going back to the MELIACoP DOMAIN

                  AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                  MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                  SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                  (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                  MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                  It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                  2 essential conditions are needed to this

                  (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                  The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                  bull Establishment of the information base

                  bull Adaptation of information and sharing within the network

                  bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                  bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                  Informationbase (1)

                  Information Adaptation amp Sharing (2)

                  Knowledge Generation (4)

                  Case studies

                  Research

                  Experience

                  International amp local knowledge

                  Documentation

                  Training materials

                  Tools

                  Trainers trained

                  Skills

                  Capacities

                  Advisory

                  Training education

                  Awareness raising

                  Access to Information (3)

                  Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                  The development ofCoPs is bottom-up Process as well as aTop-down one

                  Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                  Outputs Outcomes Main goals to be reached by MELIA CoP

                  Information Base (1)

                  WP0MELIA CoP has access to international and local knowledge

                  Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                  Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                  Resource libraries identified and accessible to membersWeb based information access

                  MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                  Range of skills and disciplines of membersKnowledge mapping of members

                  Information Adaptationamp Sharing (2)

                  WP0

                  Knowledge products are adapted to the regional and local context

                  Training materials and other materials in appropriate languages with local examples and relevance

                  MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                  Effective communication system in place between membersMembers participating in activities sharing experience and information

                  Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                  Trainers have been trainedQuality of capacity building assessed

                  Access to Information (3)

                  WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                  Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                  MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                  Number of training activitiesRevised curriculaContribution of members

                  MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                  Requests for network assistanceNumbers of workshops papers consultancies

                  Knowledge Generation (4)

                  (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                  Number of research programmesIncorporation of research into capacity building

                  Case studies have been prepared and disseminated Number of case studiesDissemination of results

                  MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                  Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                  Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                  hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                  DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                  DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                  INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                  Defining a Work Package for each Domain

                  hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                  CoP CORE GROUP (ldquoProject Consortiumrdquo)

                  CoP Leader (CoP Coordinator)

                  LPP CoP Members

                  CoP Deputy-Leader (Assistant to the CoP Coordinator)

                  Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                  At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                  Into each Work Package (WP) Leader Deputy Leader and WP Members

                  WORKFLOW PROCESSES BASED ON EACH ROLE

                  PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                  hellipso how is structured each Work Package (WP)

                  ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                  ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                  There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                  hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                  Letrsquos introduce the concept of Work Group

                  In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                  Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                  1 Work Package = 1 Work Group

                  But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                  Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                  Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                  Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                  A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                  TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                  Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                  Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                  MELIA CoP ELEMENTS ICT PURPOSES

                  MoSCoW Classification (Van Vliet 1995)

                  MELIA CoP ELEMENTS ICT REQUIREMENTS

                  Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                  Information management and knowledge generation enhances MELIA Community of Practice performance as it

                  Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                  Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                  MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                  MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                  At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                  Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                  ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                  M E L I A

                  COORDINATION ACTION

                  FP6 ndash INCO 517612

                  Seville September 4-7 2006

                  Juan Miguel Gonzaacutelez-Aranda

                  MELIA Kick-off Meeting

                  ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                  MELIA Web Personal Area

                  MELIA Web GroupWare Work Package Area

                  • Slide 1
                  • Slide 2
                  • Slide 3
                  • Slide 4
                  • Slide 5
                  • Slide 6
                  • Slide 7
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                  • Slide 21
                  • Slide 22
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                  • Slide 24
                  • Slide 25
                  • Slide 26
                  • Slide 27
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                  • Slide 29
                  • Slide 30
                  • Slide 31
                  • Slide 32
                  • Slide 33
                  • Slide 34
                  • Slide 35
                  • Slide 36
                  • Slide 37
                  • Slide 38
                  • Slide 39
                  • Slide 40
                  • Slide 41
                  • Slide 42
                  • Slide 43
                  • Slide 44
                  • Slide 45
                  • Slide 46
                  • Slide 47
                  • Slide 48
                  • Slide 49
                  • Slide 50
                  • Slide 51
                  • Slide 52
                  • Slide 53
                  • Slide 54
                  • Slide 55

                    According to these arguments a CoP is combination of three structural elements

                    bull1048707 The DOMAIN of knowledge which defines the area of shared inquiry the set of issues discussed in the community

                    bull1048707 The COMMUNITY the members of a community the social fabric their motivation and interactions

                    bull1048707 The PRACTICE the set of frameworks ideas tools information styles language stories and documents that the community members share

                    Every CoP has some kind of output outcome and impact These three terms are defined as follows

                    1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

                    1048707 OUTPUT The tangible products (goods services) of a programme or project

                    1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

                    In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

                    The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

                    Additionally there are 4 HIDDEN essentials are

                    bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

                    bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

                    bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

                    Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                    bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                    bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                    bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                    bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                    It crucially involves participation as a way of learning mdashof both absorbing and

                    being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                    An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                    So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                    What is the size of the groupWho is participating What isthe commitment

                    What is the inner structure ofthe group What roles can bedifferentiated

                    What is the domain of concern(theme topic) Who defines it

                    What is the aim of theinteraction

                    To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                    What kinds of results areexpected Who defines them

                    What is the planned durationof the interaction (initially)

                    How is the working mood ofthe group

                    Where is the source of theinformationknowledgeexperience

                    What are the working tools ofthe CoP Worgroups

                    How is the group financedWho has an interest in itsfinancing

                    Now it is time to put names in the Theoretical MELIA CoP Context

                    MELIA CoP DOMAIN

                    The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                    The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                    MELIA CoP COMMUNITY

                    The MELIA CoP COMMUNITY is structured in

                    bull The COMMUNITY Core Group Partnership Consortium

                    41

                    6

                    2

                    1

                    1

                    4

                    1

                    2

                    1

                    3

                    1

                    4

                    13

                    3

                    3

                    hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                    In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                    MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                    bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                    bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                    bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                    ldquoINDEPENDENTrdquo IWRM EXPERTS

                    bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                    bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                    EXPERTS FROM ANOTHER THEMATIC AREAS

                    MELIA CoP COMMUNITY

                    bull For instance Environmental Sciences Renewable Energies Sociology hellip

                    MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                    Benefits for Decision-Makers from participation in MELIA CoP

                    Get access to information and know-how Increase personal network Facilitator for partnerships

                    Other benefits

                    1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                    Mainly focused on the Mediterranean Area active participation

                    The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                    hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                    MELIA CoP COMMUNITY

                    The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                    hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                    MELIA CoP COMMUNITY

                    The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                    In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                    Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                    MELIA CoP COMMUNITY

                    A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                    They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                    The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                    A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                    Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                    If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                    MELIA CoP COMMUNITY

                    MELIA CoP PRACTICE

                    Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                    hellipand additionally the participation of the LPP Members

                    AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                    MELIA CoP GOVERNANCE STRUCTURE

                    An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                    MELIA CoP GOVERANCE STRUCTURE

                    At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                    Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                    In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                    The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                    Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                    MELIA CoP GOVERANCE STRUCTURE

                    MELIA CoP GOVERANCE STRUCTURE

                    Going back to the MELIACoP DOMAIN

                    AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                    MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                    SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                    (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                    MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                    It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                    2 essential conditions are needed to this

                    (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                    The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                    bull Establishment of the information base

                    bull Adaptation of information and sharing within the network

                    bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                    bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                    Informationbase (1)

                    Information Adaptation amp Sharing (2)

                    Knowledge Generation (4)

                    Case studies

                    Research

                    Experience

                    International amp local knowledge

                    Documentation

                    Training materials

                    Tools

                    Trainers trained

                    Skills

                    Capacities

                    Advisory

                    Training education

                    Awareness raising

                    Access to Information (3)

                    Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                    The development ofCoPs is bottom-up Process as well as aTop-down one

                    Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                    Outputs Outcomes Main goals to be reached by MELIA CoP

                    Information Base (1)

                    WP0MELIA CoP has access to international and local knowledge

                    Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                    Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                    Resource libraries identified and accessible to membersWeb based information access

                    MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                    Range of skills and disciplines of membersKnowledge mapping of members

                    Information Adaptationamp Sharing (2)

                    WP0

                    Knowledge products are adapted to the regional and local context

                    Training materials and other materials in appropriate languages with local examples and relevance

                    MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                    Effective communication system in place between membersMembers participating in activities sharing experience and information

                    Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                    Trainers have been trainedQuality of capacity building assessed

                    Access to Information (3)

                    WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                    Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                    MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                    Number of training activitiesRevised curriculaContribution of members

                    MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                    Requests for network assistanceNumbers of workshops papers consultancies

                    Knowledge Generation (4)

                    (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                    Number of research programmesIncorporation of research into capacity building

                    Case studies have been prepared and disseminated Number of case studiesDissemination of results

                    MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                    Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                    Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                    hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                    DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                    DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                    INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                    Defining a Work Package for each Domain

                    hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                    CoP CORE GROUP (ldquoProject Consortiumrdquo)

                    CoP Leader (CoP Coordinator)

                    LPP CoP Members

                    CoP Deputy-Leader (Assistant to the CoP Coordinator)

                    Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                    At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                    Into each Work Package (WP) Leader Deputy Leader and WP Members

                    WORKFLOW PROCESSES BASED ON EACH ROLE

                    PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                    hellipso how is structured each Work Package (WP)

                    ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                    ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                    There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                    hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                    Letrsquos introduce the concept of Work Group

                    In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                    Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                    1 Work Package = 1 Work Group

                    But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                    Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                    Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                    Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                    A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                    TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                    Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                    Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                    MELIA CoP ELEMENTS ICT PURPOSES

                    MoSCoW Classification (Van Vliet 1995)

                    MELIA CoP ELEMENTS ICT REQUIREMENTS

                    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                    Information management and knowledge generation enhances MELIA Community of Practice performance as it

                    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                    M E L I A

                    COORDINATION ACTION

                    FP6 ndash INCO 517612

                    Seville September 4-7 2006

                    Juan Miguel Gonzaacutelez-Aranda

                    MELIA Kick-off Meeting

                    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                    MELIA Web Personal Area

                    MELIA Web GroupWare Work Package Area

                    • Slide 1
                    • Slide 2
                    • Slide 3
                    • Slide 4
                    • Slide 5
                    • Slide 6
                    • Slide 7
                    • Slide 8
                    • Slide 9
                    • Slide 10
                    • Slide 11
                    • Slide 12
                    • Slide 13
                    • Slide 14
                    • Slide 15
                    • Slide 16
                    • Slide 17
                    • Slide 18
                    • Slide 19
                    • Slide 20
                    • Slide 21
                    • Slide 22
                    • Slide 23
                    • Slide 24
                    • Slide 25
                    • Slide 26
                    • Slide 27
                    • Slide 28
                    • Slide 29
                    • Slide 30
                    • Slide 31
                    • Slide 32
                    • Slide 33
                    • Slide 34
                    • Slide 35
                    • Slide 36
                    • Slide 37
                    • Slide 38
                    • Slide 39
                    • Slide 40
                    • Slide 41
                    • Slide 42
                    • Slide 43
                    • Slide 44
                    • Slide 45
                    • Slide 46
                    • Slide 47
                    • Slide 48
                    • Slide 49
                    • Slide 50
                    • Slide 51
                    • Slide 52
                    • Slide 53
                    • Slide 54
                    • Slide 55

                      Every CoP has some kind of output outcome and impact These three terms are defined as follows

                      1048707 OUTCOME Results of a programme or project relative to its objectives that aregenerated by its respective partnersrsquo outputs

                      1048707 OUTPUT The tangible products (goods services) of a programme or project

                      1048707 IMPACT Positive and negative primary and secondary long-term changes oreffects produced by a programme or project directly or indirectly intended orunintended

                      In this sense It is clear that depending on this positive andor negative IMPACT the SUSTAINABILITY willwonrsquot be guarantee

                      The COMMUNITY is subject to a process and changes itself as time goes by It is initiated and develops over time to the current shape and is also embedded in a political environmental social and economical context that is ever evolving There is a mutual interaction between the COMMUNITY and its surrounding CONTEXT

                      Additionally there are 4 HIDDEN essentials are

                      bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

                      bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

                      bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

                      Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                      bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                      bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                      bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                      bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                      It crucially involves participation as a way of learning mdashof both absorbing and

                      being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                      An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                      So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                      What is the size of the groupWho is participating What isthe commitment

                      What is the inner structure ofthe group What roles can bedifferentiated

                      What is the domain of concern(theme topic) Who defines it

                      What is the aim of theinteraction

                      To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                      What kinds of results areexpected Who defines them

                      What is the planned durationof the interaction (initially)

                      How is the working mood ofthe group

                      Where is the source of theinformationknowledgeexperience

                      What are the working tools ofthe CoP Worgroups

                      How is the group financedWho has an interest in itsfinancing

                      Now it is time to put names in the Theoretical MELIA CoP Context

                      MELIA CoP DOMAIN

                      The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                      The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                      MELIA CoP COMMUNITY

                      The MELIA CoP COMMUNITY is structured in

                      bull The COMMUNITY Core Group Partnership Consortium

                      41

                      6

                      2

                      1

                      1

                      4

                      1

                      2

                      1

                      3

                      1

                      4

                      13

                      3

                      3

                      hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                      In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                      MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                      bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                      bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                      bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                      ldquoINDEPENDENTrdquo IWRM EXPERTS

                      bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                      bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                      EXPERTS FROM ANOTHER THEMATIC AREAS

                      MELIA CoP COMMUNITY

                      bull For instance Environmental Sciences Renewable Energies Sociology hellip

                      MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                      Benefits for Decision-Makers from participation in MELIA CoP

                      Get access to information and know-how Increase personal network Facilitator for partnerships

                      Other benefits

                      1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                      Mainly focused on the Mediterranean Area active participation

                      The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                      hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                      MELIA CoP COMMUNITY

                      The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                      hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                      MELIA CoP COMMUNITY

                      The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                      In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                      Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                      MELIA CoP COMMUNITY

                      A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                      They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                      The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                      A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                      Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                      If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                      MELIA CoP COMMUNITY

                      MELIA CoP PRACTICE

                      Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                      hellipand additionally the participation of the LPP Members

                      AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                      MELIA CoP GOVERNANCE STRUCTURE

                      An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                      MELIA CoP GOVERANCE STRUCTURE

                      At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                      Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                      In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                      The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                      Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                      MELIA CoP GOVERANCE STRUCTURE

                      MELIA CoP GOVERANCE STRUCTURE

                      Going back to the MELIACoP DOMAIN

                      AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                      MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                      SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                      (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                      MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                      It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                      2 essential conditions are needed to this

                      (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                      The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                      bull Establishment of the information base

                      bull Adaptation of information and sharing within the network

                      bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                      bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                      Informationbase (1)

                      Information Adaptation amp Sharing (2)

                      Knowledge Generation (4)

                      Case studies

                      Research

                      Experience

                      International amp local knowledge

                      Documentation

                      Training materials

                      Tools

                      Trainers trained

                      Skills

                      Capacities

                      Advisory

                      Training education

                      Awareness raising

                      Access to Information (3)

                      Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                      The development ofCoPs is bottom-up Process as well as aTop-down one

                      Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                      Outputs Outcomes Main goals to be reached by MELIA CoP

                      Information Base (1)

                      WP0MELIA CoP has access to international and local knowledge

                      Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                      Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                      Resource libraries identified and accessible to membersWeb based information access

                      MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                      Range of skills and disciplines of membersKnowledge mapping of members

                      Information Adaptationamp Sharing (2)

                      WP0

                      Knowledge products are adapted to the regional and local context

                      Training materials and other materials in appropriate languages with local examples and relevance

                      MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                      Effective communication system in place between membersMembers participating in activities sharing experience and information

                      Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                      Trainers have been trainedQuality of capacity building assessed

                      Access to Information (3)

                      WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                      Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                      MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                      Number of training activitiesRevised curriculaContribution of members

                      MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                      Requests for network assistanceNumbers of workshops papers consultancies

                      Knowledge Generation (4)

                      (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                      Number of research programmesIncorporation of research into capacity building

                      Case studies have been prepared and disseminated Number of case studiesDissemination of results

                      MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                      Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                      Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                      hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                      DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                      DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                      INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                      Defining a Work Package for each Domain

                      hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                      CoP CORE GROUP (ldquoProject Consortiumrdquo)

                      CoP Leader (CoP Coordinator)

                      LPP CoP Members

                      CoP Deputy-Leader (Assistant to the CoP Coordinator)

                      Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                      At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                      Into each Work Package (WP) Leader Deputy Leader and WP Members

                      WORKFLOW PROCESSES BASED ON EACH ROLE

                      PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                      hellipso how is structured each Work Package (WP)

                      ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                      ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                      There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                      hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                      Letrsquos introduce the concept of Work Group

                      In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                      Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                      1 Work Package = 1 Work Group

                      But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                      Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                      Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                      Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                      A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                      TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                      Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                      Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                      MELIA CoP ELEMENTS ICT PURPOSES

                      MoSCoW Classification (Van Vliet 1995)

                      MELIA CoP ELEMENTS ICT REQUIREMENTS

                      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                      Information management and knowledge generation enhances MELIA Community of Practice performance as it

                      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                      M E L I A

                      COORDINATION ACTION

                      FP6 ndash INCO 517612

                      Seville September 4-7 2006

                      Juan Miguel Gonzaacutelez-Aranda

                      MELIA Kick-off Meeting

                      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                      MELIA Web Personal Area

                      MELIA Web GroupWare Work Package Area

                      • Slide 1
                      • Slide 2
                      • Slide 3
                      • Slide 4
                      • Slide 5
                      • Slide 6
                      • Slide 7
                      • Slide 8
                      • Slide 9
                      • Slide 10
                      • Slide 11
                      • Slide 12
                      • Slide 13
                      • Slide 14
                      • Slide 15
                      • Slide 16
                      • Slide 17
                      • Slide 18
                      • Slide 19
                      • Slide 20
                      • Slide 21
                      • Slide 22
                      • Slide 23
                      • Slide 24
                      • Slide 25
                      • Slide 26
                      • Slide 27
                      • Slide 28
                      • Slide 29
                      • Slide 30
                      • Slide 31
                      • Slide 32
                      • Slide 33
                      • Slide 34
                      • Slide 35
                      • Slide 36
                      • Slide 37
                      • Slide 38
                      • Slide 39
                      • Slide 40
                      • Slide 41
                      • Slide 42
                      • Slide 43
                      • Slide 44
                      • Slide 45
                      • Slide 46
                      • Slide 47
                      • Slide 48
                      • Slide 49
                      • Slide 50
                      • Slide 51
                      • Slide 52
                      • Slide 53
                      • Slide 54
                      • Slide 55

                        Additionally there are 4 HIDDEN essentials are

                        bull MOTIVATIONndash of its members visible in their personal interest and in the priority they attribute to CoP in their daily activities

                        bull MANDATE ndash of the concerned organisation(s) defines on one side the thematic focus with the declared interest of the organisation in a concrete outcome on the other side the mandate gives open space for self-commitment to its members (working time and financial resources)

                        bull A little bit of ldquordquoINFORMALrdquordquo structure inside the official Formal NoP structure ndash beyond organisational boxes and lines Most CoPs make a link between organisational units and between organisations (ldquoflexibilityrdquo)

                        Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                        bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                        bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                        bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                        bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                        It crucially involves participation as a way of learning mdashof both absorbing and

                        being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                        An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                        So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                        What is the size of the groupWho is participating What isthe commitment

                        What is the inner structure ofthe group What roles can bedifferentiated

                        What is the domain of concern(theme topic) Who defines it

                        What is the aim of theinteraction

                        To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                        What kinds of results areexpected Who defines them

                        What is the planned durationof the interaction (initially)

                        How is the working mood ofthe group

                        Where is the source of theinformationknowledgeexperience

                        What are the working tools ofthe CoP Worgroups

                        How is the group financedWho has an interest in itsfinancing

                        Now it is time to put names in the Theoretical MELIA CoP Context

                        MELIA CoP DOMAIN

                        The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                        The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                        MELIA CoP COMMUNITY

                        The MELIA CoP COMMUNITY is structured in

                        bull The COMMUNITY Core Group Partnership Consortium

                        41

                        6

                        2

                        1

                        1

                        4

                        1

                        2

                        1

                        3

                        1

                        4

                        13

                        3

                        3

                        hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                        In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                        MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                        bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                        bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                        bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                        ldquoINDEPENDENTrdquo IWRM EXPERTS

                        bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                        bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                        EXPERTS FROM ANOTHER THEMATIC AREAS

                        MELIA CoP COMMUNITY

                        bull For instance Environmental Sciences Renewable Energies Sociology hellip

                        MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                        Benefits for Decision-Makers from participation in MELIA CoP

                        Get access to information and know-how Increase personal network Facilitator for partnerships

                        Other benefits

                        1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                        Mainly focused on the Mediterranean Area active participation

                        The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                        hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                        MELIA CoP COMMUNITY

                        The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                        hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                        MELIA CoP COMMUNITY

                        The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                        In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                        Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                        MELIA CoP COMMUNITY

                        A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                        They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                        The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                        A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                        Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                        If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                        MELIA CoP COMMUNITY

                        MELIA CoP PRACTICE

                        Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                        hellipand additionally the participation of the LPP Members

                        AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                        MELIA CoP GOVERNANCE STRUCTURE

                        An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                        MELIA CoP GOVERANCE STRUCTURE

                        At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                        Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                        In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                        The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                        Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                        MELIA CoP GOVERANCE STRUCTURE

                        MELIA CoP GOVERANCE STRUCTURE

                        Going back to the MELIACoP DOMAIN

                        AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                        MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                        SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                        (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                        MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                        It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                        2 essential conditions are needed to this

                        (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                        The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                        bull Establishment of the information base

                        bull Adaptation of information and sharing within the network

                        bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                        bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                        Informationbase (1)

                        Information Adaptation amp Sharing (2)

                        Knowledge Generation (4)

                        Case studies

                        Research

                        Experience

                        International amp local knowledge

                        Documentation

                        Training materials

                        Tools

                        Trainers trained

                        Skills

                        Capacities

                        Advisory

                        Training education

                        Awareness raising

                        Access to Information (3)

                        Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                        The development ofCoPs is bottom-up Process as well as aTop-down one

                        Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                        Outputs Outcomes Main goals to be reached by MELIA CoP

                        Information Base (1)

                        WP0MELIA CoP has access to international and local knowledge

                        Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                        Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                        Resource libraries identified and accessible to membersWeb based information access

                        MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                        Range of skills and disciplines of membersKnowledge mapping of members

                        Information Adaptationamp Sharing (2)

                        WP0

                        Knowledge products are adapted to the regional and local context

                        Training materials and other materials in appropriate languages with local examples and relevance

                        MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                        Effective communication system in place between membersMembers participating in activities sharing experience and information

                        Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                        Trainers have been trainedQuality of capacity building assessed

                        Access to Information (3)

                        WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                        Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                        MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                        Number of training activitiesRevised curriculaContribution of members

                        MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                        Requests for network assistanceNumbers of workshops papers consultancies

                        Knowledge Generation (4)

                        (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                        Number of research programmesIncorporation of research into capacity building

                        Case studies have been prepared and disseminated Number of case studiesDissemination of results

                        MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                        Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                        Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                        hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                        DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                        DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                        INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                        Defining a Work Package for each Domain

                        hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                        CoP CORE GROUP (ldquoProject Consortiumrdquo)

                        CoP Leader (CoP Coordinator)

                        LPP CoP Members

                        CoP Deputy-Leader (Assistant to the CoP Coordinator)

                        Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                        At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                        Into each Work Package (WP) Leader Deputy Leader and WP Members

                        WORKFLOW PROCESSES BASED ON EACH ROLE

                        PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                        hellipso how is structured each Work Package (WP)

                        ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                        ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                        There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                        hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                        Letrsquos introduce the concept of Work Group

                        In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                        Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                        1 Work Package = 1 Work Group

                        But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                        Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                        Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                        Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                        A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                        TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                        Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                        Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                        MELIA CoP ELEMENTS ICT PURPOSES

                        MoSCoW Classification (Van Vliet 1995)

                        MELIA CoP ELEMENTS ICT REQUIREMENTS

                        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                        Information management and knowledge generation enhances MELIA Community of Practice performance as it

                        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                        M E L I A

                        COORDINATION ACTION

                        FP6 ndash INCO 517612

                        Seville September 4-7 2006

                        Juan Miguel Gonzaacutelez-Aranda

                        MELIA Kick-off Meeting

                        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                        MELIA Web Personal Area

                        MELIA Web GroupWare Work Package Area

                        • Slide 1
                        • Slide 2
                        • Slide 3
                        • Slide 4
                        • Slide 5
                        • Slide 6
                        • Slide 7
                        • Slide 8
                        • Slide 9
                        • Slide 10
                        • Slide 11
                        • Slide 12
                        • Slide 13
                        • Slide 14
                        • Slide 15
                        • Slide 16
                        • Slide 17
                        • Slide 18
                        • Slide 19
                        • Slide 20
                        • Slide 21
                        • Slide 22
                        • Slide 23
                        • Slide 24
                        • Slide 25
                        • Slide 26
                        • Slide 27
                        • Slide 28
                        • Slide 29
                        • Slide 30
                        • Slide 31
                        • Slide 32
                        • Slide 33
                        • Slide 34
                        • Slide 35
                        • Slide 36
                        • Slide 37
                        • Slide 38
                        • Slide 39
                        • Slide 40
                        • Slide 41
                        • Slide 42
                        • Slide 43
                        • Slide 44
                        • Slide 45
                        • Slide 46
                        • Slide 47
                        • Slide 48
                        • Slide 49
                        • Slide 50
                        • Slide 51
                        • Slide 52
                        • Slide 53
                        • Slide 54
                        • Slide 55

                          Legitimate peripheral participation (LPP) is a theoretical description of how newcomers become experienced members and eventually old timers of a CoP or collaborative project

                          bull According to LPP newcomers become members of a community initially by participating in minute and superficial yet productive and necessary tasks that contribute to the overall goal of the community These activities are typically simple and carry low risk to the community as a whole but are also important

                          bull Through peripheral activities novices become acquainted with the tasks vocabulary and organizing principles of the community Gradually as newcomers become old timers their participation takes forms that are more and more central to the functioning of the community

                          bull LPP suggests that membership in a community of practice is mediated by the possible forms of participation to which newcomers have access both physically and socially If newcomers can directly observe the practices of experts they understand the broader context into which their own efforts fit Conversely LPP suggests that newcomers who are separated from the experts have limited access to their tools and community and therefore have limited growth

                          bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                          It crucially involves participation as a way of learning mdashof both absorbing and

                          being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                          An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                          So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                          What is the size of the groupWho is participating What isthe commitment

                          What is the inner structure ofthe group What roles can bedifferentiated

                          What is the domain of concern(theme topic) Who defines it

                          What is the aim of theinteraction

                          To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                          What kinds of results areexpected Who defines them

                          What is the planned durationof the interaction (initially)

                          How is the working mood ofthe group

                          Where is the source of theinformationknowledgeexperience

                          What are the working tools ofthe CoP Worgroups

                          How is the group financedWho has an interest in itsfinancing

                          Now it is time to put names in the Theoretical MELIA CoP Context

                          MELIA CoP DOMAIN

                          The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                          The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                          MELIA CoP COMMUNITY

                          The MELIA CoP COMMUNITY is structured in

                          bull The COMMUNITY Core Group Partnership Consortium

                          41

                          6

                          2

                          1

                          1

                          4

                          1

                          2

                          1

                          3

                          1

                          4

                          13

                          3

                          3

                          hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                          In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                          MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                          bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                          bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                          bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                          ldquoINDEPENDENTrdquo IWRM EXPERTS

                          bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                          bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                          EXPERTS FROM ANOTHER THEMATIC AREAS

                          MELIA CoP COMMUNITY

                          bull For instance Environmental Sciences Renewable Energies Sociology hellip

                          MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                          Benefits for Decision-Makers from participation in MELIA CoP

                          Get access to information and know-how Increase personal network Facilitator for partnerships

                          Other benefits

                          1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                          Mainly focused on the Mediterranean Area active participation

                          The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                          hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                          MELIA CoP COMMUNITY

                          The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                          hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                          MELIA CoP COMMUNITY

                          The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                          In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                          Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                          MELIA CoP COMMUNITY

                          A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                          They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                          The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                          A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                          Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                          If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                          MELIA CoP COMMUNITY

                          MELIA CoP PRACTICE

                          Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                          hellipand additionally the participation of the LPP Members

                          AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                          MELIA CoP GOVERNANCE STRUCTURE

                          An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                          MELIA CoP GOVERANCE STRUCTURE

                          At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                          Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                          In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                          The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                          Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                          MELIA CoP GOVERANCE STRUCTURE

                          MELIA CoP GOVERANCE STRUCTURE

                          Going back to the MELIACoP DOMAIN

                          AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                          MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                          SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                          (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                          MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                          It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                          2 essential conditions are needed to this

                          (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                          The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                          bull Establishment of the information base

                          bull Adaptation of information and sharing within the network

                          bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                          bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                          Informationbase (1)

                          Information Adaptation amp Sharing (2)

                          Knowledge Generation (4)

                          Case studies

                          Research

                          Experience

                          International amp local knowledge

                          Documentation

                          Training materials

                          Tools

                          Trainers trained

                          Skills

                          Capacities

                          Advisory

                          Training education

                          Awareness raising

                          Access to Information (3)

                          Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                          The development ofCoPs is bottom-up Process as well as aTop-down one

                          Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                          Outputs Outcomes Main goals to be reached by MELIA CoP

                          Information Base (1)

                          WP0MELIA CoP has access to international and local knowledge

                          Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                          Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                          Resource libraries identified and accessible to membersWeb based information access

                          MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                          Range of skills and disciplines of membersKnowledge mapping of members

                          Information Adaptationamp Sharing (2)

                          WP0

                          Knowledge products are adapted to the regional and local context

                          Training materials and other materials in appropriate languages with local examples and relevance

                          MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                          Effective communication system in place between membersMembers participating in activities sharing experience and information

                          Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                          Trainers have been trainedQuality of capacity building assessed

                          Access to Information (3)

                          WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                          Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                          MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                          Number of training activitiesRevised curriculaContribution of members

                          MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                          Requests for network assistanceNumbers of workshops papers consultancies

                          Knowledge Generation (4)

                          (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                          Number of research programmesIncorporation of research into capacity building

                          Case studies have been prepared and disseminated Number of case studiesDissemination of results

                          MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                          Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                          Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                          hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                          DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                          DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                          INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                          Defining a Work Package for each Domain

                          hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                          CoP CORE GROUP (ldquoProject Consortiumrdquo)

                          CoP Leader (CoP Coordinator)

                          LPP CoP Members

                          CoP Deputy-Leader (Assistant to the CoP Coordinator)

                          Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                          At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                          Into each Work Package (WP) Leader Deputy Leader and WP Members

                          WORKFLOW PROCESSES BASED ON EACH ROLE

                          PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                          hellipso how is structured each Work Package (WP)

                          ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                          ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                          There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                          hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                          Letrsquos introduce the concept of Work Group

                          In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                          Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                          1 Work Package = 1 Work Group

                          But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                          Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                          Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                          Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                          A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                          TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                          Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                          Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                          MELIA CoP ELEMENTS ICT PURPOSES

                          MoSCoW Classification (Van Vliet 1995)

                          MELIA CoP ELEMENTS ICT REQUIREMENTS

                          Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                          Information management and knowledge generation enhances MELIA Community of Practice performance as it

                          Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                          Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                          M E L I A

                          COORDINATION ACTION

                          FP6 ndash INCO 517612

                          Seville September 4-7 2006

                          Juan Miguel Gonzaacutelez-Aranda

                          MELIA Kick-off Meeting

                          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                          MELIA Web Personal Area

                          MELIA Web GroupWare Work Package Area

                          • Slide 1
                          • Slide 2
                          • Slide 3
                          • Slide 4
                          • Slide 5
                          • Slide 6
                          • Slide 7
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                          • Slide 50
                          • Slide 51
                          • Slide 52
                          • Slide 53
                          • Slide 54
                          • Slide 55

                            bull LPP is not reserved for descriptions of membership in formal organizations or professions whose practices are highly defined (this is interestinghellip)

                            It crucially involves participation as a way of learning mdashof both absorbing and

                            being absorbed inmdashthe ldquoculture of practicerdquo by means of a ldquoabsorptive capacityrdquo of the new knowledge created and feedbacked again by the CoP

                            An extended period of legitimate peripherality provides learners with opportunities to make the culture of practice theirs (Lave and Wenger 1992)

                            So now it is time to answer the following ldquobrainstormingrdquo questions referred to the MELIA CoP

                            What is the size of the groupWho is participating What isthe commitment

                            What is the inner structure ofthe group What roles can bedifferentiated

                            What is the domain of concern(theme topic) Who defines it

                            What is the aim of theinteraction

                            To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                            What kinds of results areexpected Who defines them

                            What is the planned durationof the interaction (initially)

                            How is the working mood ofthe group

                            Where is the source of theinformationknowledgeexperience

                            What are the working tools ofthe CoP Worgroups

                            How is the group financedWho has an interest in itsfinancing

                            Now it is time to put names in the Theoretical MELIA CoP Context

                            MELIA CoP DOMAIN

                            The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                            The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                            MELIA CoP COMMUNITY

                            The MELIA CoP COMMUNITY is structured in

                            bull The COMMUNITY Core Group Partnership Consortium

                            41

                            6

                            2

                            1

                            1

                            4

                            1

                            2

                            1

                            3

                            1

                            4

                            13

                            3

                            3

                            hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                            In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                            MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                            bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                            bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                            bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                            ldquoINDEPENDENTrdquo IWRM EXPERTS

                            bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                            bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                            EXPERTS FROM ANOTHER THEMATIC AREAS

                            MELIA CoP COMMUNITY

                            bull For instance Environmental Sciences Renewable Energies Sociology hellip

                            MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                            Benefits for Decision-Makers from participation in MELIA CoP

                            Get access to information and know-how Increase personal network Facilitator for partnerships

                            Other benefits

                            1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                            Mainly focused on the Mediterranean Area active participation

                            The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                            hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                            MELIA CoP COMMUNITY

                            The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                            hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                            MELIA CoP COMMUNITY

                            The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                            In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                            Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                            MELIA CoP COMMUNITY

                            A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                            They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                            The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                            A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                            Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                            If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                            MELIA CoP COMMUNITY

                            MELIA CoP PRACTICE

                            Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                            hellipand additionally the participation of the LPP Members

                            AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                            MELIA CoP GOVERNANCE STRUCTURE

                            An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                            MELIA CoP GOVERANCE STRUCTURE

                            At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                            Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                            In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                            The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                            Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                            MELIA CoP GOVERANCE STRUCTURE

                            MELIA CoP GOVERANCE STRUCTURE

                            Going back to the MELIACoP DOMAIN

                            AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                            MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                            SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                            (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                            MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                            It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                            2 essential conditions are needed to this

                            (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                            The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                            bull Establishment of the information base

                            bull Adaptation of information and sharing within the network

                            bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                            bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                            Informationbase (1)

                            Information Adaptation amp Sharing (2)

                            Knowledge Generation (4)

                            Case studies

                            Research

                            Experience

                            International amp local knowledge

                            Documentation

                            Training materials

                            Tools

                            Trainers trained

                            Skills

                            Capacities

                            Advisory

                            Training education

                            Awareness raising

                            Access to Information (3)

                            Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                            The development ofCoPs is bottom-up Process as well as aTop-down one

                            Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                            Outputs Outcomes Main goals to be reached by MELIA CoP

                            Information Base (1)

                            WP0MELIA CoP has access to international and local knowledge

                            Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                            Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                            Resource libraries identified and accessible to membersWeb based information access

                            MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                            Range of skills and disciplines of membersKnowledge mapping of members

                            Information Adaptationamp Sharing (2)

                            WP0

                            Knowledge products are adapted to the regional and local context

                            Training materials and other materials in appropriate languages with local examples and relevance

                            MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                            Effective communication system in place between membersMembers participating in activities sharing experience and information

                            Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                            Trainers have been trainedQuality of capacity building assessed

                            Access to Information (3)

                            WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                            Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                            MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                            Number of training activitiesRevised curriculaContribution of members

                            MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                            Requests for network assistanceNumbers of workshops papers consultancies

                            Knowledge Generation (4)

                            (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                            Number of research programmesIncorporation of research into capacity building

                            Case studies have been prepared and disseminated Number of case studiesDissemination of results

                            MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                            Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                            Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                            hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                            DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                            DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                            INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                            Defining a Work Package for each Domain

                            hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                            CoP CORE GROUP (ldquoProject Consortiumrdquo)

                            CoP Leader (CoP Coordinator)

                            LPP CoP Members

                            CoP Deputy-Leader (Assistant to the CoP Coordinator)

                            Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                            At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                            Into each Work Package (WP) Leader Deputy Leader and WP Members

                            WORKFLOW PROCESSES BASED ON EACH ROLE

                            PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                            hellipso how is structured each Work Package (WP)

                            ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                            ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                            There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                            hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                            Letrsquos introduce the concept of Work Group

                            In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                            Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                            1 Work Package = 1 Work Group

                            But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                            Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                            Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                            Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                            A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                            TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                            Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                            Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                            MELIA CoP ELEMENTS ICT PURPOSES

                            MoSCoW Classification (Van Vliet 1995)

                            MELIA CoP ELEMENTS ICT REQUIREMENTS

                            Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                            Information management and knowledge generation enhances MELIA Community of Practice performance as it

                            Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                            Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                            MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                            MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                            At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                            Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                            M E L I A

                            COORDINATION ACTION

                            FP6 ndash INCO 517612

                            Seville September 4-7 2006

                            Juan Miguel Gonzaacutelez-Aranda

                            MELIA Kick-off Meeting

                            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                            MELIA Web Personal Area

                            MELIA Web GroupWare Work Package Area

                            • Slide 1
                            • Slide 2
                            • Slide 3
                            • Slide 4
                            • Slide 5
                            • Slide 6
                            • Slide 7
                            • Slide 8
                            • Slide 9
                            • Slide 10
                            • Slide 11
                            • Slide 12
                            • Slide 13
                            • Slide 14
                            • Slide 15
                            • Slide 16
                            • Slide 17
                            • Slide 18
                            • Slide 19
                            • Slide 20
                            • Slide 21
                            • Slide 22
                            • Slide 23
                            • Slide 24
                            • Slide 25
                            • Slide 26
                            • Slide 27
                            • Slide 28
                            • Slide 29
                            • Slide 30
                            • Slide 31
                            • Slide 32
                            • Slide 33
                            • Slide 34
                            • Slide 35
                            • Slide 36
                            • Slide 37
                            • Slide 38
                            • Slide 39
                            • Slide 40
                            • Slide 41
                            • Slide 42
                            • Slide 43
                            • Slide 44
                            • Slide 45
                            • Slide 46
                            • Slide 47
                            • Slide 48
                            • Slide 49
                            • Slide 50
                            • Slide 51
                            • Slide 52
                            • Slide 53
                            • Slide 54
                            • Slide 55

                              What is the size of the groupWho is participating What isthe commitment

                              What is the inner structure ofthe group What roles can bedifferentiated

                              What is the domain of concern(theme topic) Who defines it

                              What is the aim of theinteraction

                              To what extent motivation andinterests are personal and towhat extent mandated by theinstitution

                              What kinds of results areexpected Who defines them

                              What is the planned durationof the interaction (initially)

                              How is the working mood ofthe group

                              Where is the source of theinformationknowledgeexperience

                              What are the working tools ofthe CoP Worgroups

                              How is the group financedWho has an interest in itsfinancing

                              Now it is time to put names in the Theoretical MELIA CoP Context

                              MELIA CoP DOMAIN

                              The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                              The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                              MELIA CoP COMMUNITY

                              The MELIA CoP COMMUNITY is structured in

                              bull The COMMUNITY Core Group Partnership Consortium

                              41

                              6

                              2

                              1

                              1

                              4

                              1

                              2

                              1

                              3

                              1

                              4

                              13

                              3

                              3

                              hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                              In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                              MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                              bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                              bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                              bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                              ldquoINDEPENDENTrdquo IWRM EXPERTS

                              bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                              bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                              EXPERTS FROM ANOTHER THEMATIC AREAS

                              MELIA CoP COMMUNITY

                              bull For instance Environmental Sciences Renewable Energies Sociology hellip

                              MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                              Benefits for Decision-Makers from participation in MELIA CoP

                              Get access to information and know-how Increase personal network Facilitator for partnerships

                              Other benefits

                              1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                              Mainly focused on the Mediterranean Area active participation

                              The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                              hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                              MELIA CoP COMMUNITY

                              The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                              hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                              MELIA CoP COMMUNITY

                              The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                              In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                              Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                              MELIA CoP COMMUNITY

                              A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                              They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                              The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                              A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                              Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                              If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                              MELIA CoP COMMUNITY

                              MELIA CoP PRACTICE

                              Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                              hellipand additionally the participation of the LPP Members

                              AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                              MELIA CoP GOVERNANCE STRUCTURE

                              An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                              MELIA CoP GOVERANCE STRUCTURE

                              At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                              Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                              In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                              The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                              Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                              MELIA CoP GOVERANCE STRUCTURE

                              MELIA CoP GOVERANCE STRUCTURE

                              Going back to the MELIACoP DOMAIN

                              AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                              MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                              SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                              (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                              MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                              It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                              2 essential conditions are needed to this

                              (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                              The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                              bull Establishment of the information base

                              bull Adaptation of information and sharing within the network

                              bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                              bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                              Informationbase (1)

                              Information Adaptation amp Sharing (2)

                              Knowledge Generation (4)

                              Case studies

                              Research

                              Experience

                              International amp local knowledge

                              Documentation

                              Training materials

                              Tools

                              Trainers trained

                              Skills

                              Capacities

                              Advisory

                              Training education

                              Awareness raising

                              Access to Information (3)

                              Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                              The development ofCoPs is bottom-up Process as well as aTop-down one

                              Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                              Outputs Outcomes Main goals to be reached by MELIA CoP

                              Information Base (1)

                              WP0MELIA CoP has access to international and local knowledge

                              Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                              Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                              Resource libraries identified and accessible to membersWeb based information access

                              MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                              Range of skills and disciplines of membersKnowledge mapping of members

                              Information Adaptationamp Sharing (2)

                              WP0

                              Knowledge products are adapted to the regional and local context

                              Training materials and other materials in appropriate languages with local examples and relevance

                              MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                              Effective communication system in place between membersMembers participating in activities sharing experience and information

                              Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                              Trainers have been trainedQuality of capacity building assessed

                              Access to Information (3)

                              WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                              Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                              MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                              Number of training activitiesRevised curriculaContribution of members

                              MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                              Requests for network assistanceNumbers of workshops papers consultancies

                              Knowledge Generation (4)

                              (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                              Number of research programmesIncorporation of research into capacity building

                              Case studies have been prepared and disseminated Number of case studiesDissemination of results

                              MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                              Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                              Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                              hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                              DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                              DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                              INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                              Defining a Work Package for each Domain

                              hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                              CoP CORE GROUP (ldquoProject Consortiumrdquo)

                              CoP Leader (CoP Coordinator)

                              LPP CoP Members

                              CoP Deputy-Leader (Assistant to the CoP Coordinator)

                              Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                              At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                              Into each Work Package (WP) Leader Deputy Leader and WP Members

                              WORKFLOW PROCESSES BASED ON EACH ROLE

                              PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                              hellipso how is structured each Work Package (WP)

                              ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                              ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                              There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                              hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                              Letrsquos introduce the concept of Work Group

                              In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                              Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                              1 Work Package = 1 Work Group

                              But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                              Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                              Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                              Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                              A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                              TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                              Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                              Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                              MELIA CoP ELEMENTS ICT PURPOSES

                              MoSCoW Classification (Van Vliet 1995)

                              MELIA CoP ELEMENTS ICT REQUIREMENTS

                              Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                              Information management and knowledge generation enhances MELIA Community of Practice performance as it

                              Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                              Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                              MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                              MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                              At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                              Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                              ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                              M E L I A

                              COORDINATION ACTION

                              FP6 ndash INCO 517612

                              Seville September 4-7 2006

                              Juan Miguel Gonzaacutelez-Aranda

                              MELIA Kick-off Meeting

                              ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                              MELIA Web Personal Area

                              MELIA Web GroupWare Work Package Area

                              • Slide 1
                              • Slide 2
                              • Slide 3
                              • Slide 4
                              • Slide 5
                              • Slide 6
                              • Slide 7
                              • Slide 8
                              • Slide 9
                              • Slide 10
                              • Slide 11
                              • Slide 12
                              • Slide 13
                              • Slide 14
                              • Slide 15
                              • Slide 16
                              • Slide 17
                              • Slide 18
                              • Slide 19
                              • Slide 20
                              • Slide 21
                              • Slide 22
                              • Slide 23
                              • Slide 24
                              • Slide 25
                              • Slide 26
                              • Slide 27
                              • Slide 28
                              • Slide 29
                              • Slide 30
                              • Slide 31
                              • Slide 32
                              • Slide 33
                              • Slide 34
                              • Slide 35
                              • Slide 36
                              • Slide 37
                              • Slide 38
                              • Slide 39
                              • Slide 40
                              • Slide 41
                              • Slide 42
                              • Slide 43
                              • Slide 44
                              • Slide 45
                              • Slide 46
                              • Slide 47
                              • Slide 48
                              • Slide 49
                              • Slide 50
                              • Slide 51
                              • Slide 52
                              • Slide 53
                              • Slide 54
                              • Slide 55

                                Now it is time to put names in the Theoretical MELIA CoP Context

                                MELIA CoP DOMAIN

                                The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                                The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                                MELIA CoP COMMUNITY

                                The MELIA CoP COMMUNITY is structured in

                                bull The COMMUNITY Core Group Partnership Consortium

                                41

                                6

                                2

                                1

                                1

                                4

                                1

                                2

                                1

                                3

                                1

                                4

                                13

                                3

                                3

                                hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                                In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                                MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                                bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                                bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                                bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                                ldquoINDEPENDENTrdquo IWRM EXPERTS

                                bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                                bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                                EXPERTS FROM ANOTHER THEMATIC AREAS

                                MELIA CoP COMMUNITY

                                bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                Benefits for Decision-Makers from participation in MELIA CoP

                                Get access to information and know-how Increase personal network Facilitator for partnerships

                                Other benefits

                                1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                Mainly focused on the Mediterranean Area active participation

                                The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                MELIA CoP COMMUNITY

                                The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                MELIA CoP COMMUNITY

                                The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                MELIA CoP COMMUNITY

                                A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                MELIA CoP COMMUNITY

                                MELIA CoP PRACTICE

                                Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                hellipand additionally the participation of the LPP Members

                                AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                MELIA CoP GOVERNANCE STRUCTURE

                                An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                MELIA CoP GOVERANCE STRUCTURE

                                At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                MELIA CoP GOVERANCE STRUCTURE

                                MELIA CoP GOVERANCE STRUCTURE

                                Going back to the MELIACoP DOMAIN

                                AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                2 essential conditions are needed to this

                                (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                bull Establishment of the information base

                                bull Adaptation of information and sharing within the network

                                bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                Informationbase (1)

                                Information Adaptation amp Sharing (2)

                                Knowledge Generation (4)

                                Case studies

                                Research

                                Experience

                                International amp local knowledge

                                Documentation

                                Training materials

                                Tools

                                Trainers trained

                                Skills

                                Capacities

                                Advisory

                                Training education

                                Awareness raising

                                Access to Information (3)

                                Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                The development ofCoPs is bottom-up Process as well as aTop-down one

                                Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                Outputs Outcomes Main goals to be reached by MELIA CoP

                                Information Base (1)

                                WP0MELIA CoP has access to international and local knowledge

                                Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                Resource libraries identified and accessible to membersWeb based information access

                                MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                Range of skills and disciplines of membersKnowledge mapping of members

                                Information Adaptationamp Sharing (2)

                                WP0

                                Knowledge products are adapted to the regional and local context

                                Training materials and other materials in appropriate languages with local examples and relevance

                                MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                Effective communication system in place between membersMembers participating in activities sharing experience and information

                                Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                Trainers have been trainedQuality of capacity building assessed

                                Access to Information (3)

                                WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                Number of training activitiesRevised curriculaContribution of members

                                MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                Requests for network assistanceNumbers of workshops papers consultancies

                                Knowledge Generation (4)

                                (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                Number of research programmesIncorporation of research into capacity building

                                Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                Defining a Work Package for each Domain

                                hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                CoP Leader (CoP Coordinator)

                                LPP CoP Members

                                CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                Into each Work Package (WP) Leader Deputy Leader and WP Members

                                WORKFLOW PROCESSES BASED ON EACH ROLE

                                PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                hellipso how is structured each Work Package (WP)

                                ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                Letrsquos introduce the concept of Work Group

                                In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                1 Work Package = 1 Work Group

                                But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                MELIA CoP ELEMENTS ICT PURPOSES

                                MoSCoW Classification (Van Vliet 1995)

                                MELIA CoP ELEMENTS ICT REQUIREMENTS

                                Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                M E L I A

                                COORDINATION ACTION

                                FP6 ndash INCO 517612

                                Seville September 4-7 2006

                                Juan Miguel Gonzaacutelez-Aranda

                                MELIA Kick-off Meeting

                                ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                MELIA Web Personal Area

                                MELIA Web GroupWare Work Package Area

                                • Slide 1
                                • Slide 2
                                • Slide 3
                                • Slide 4
                                • Slide 5
                                • Slide 6
                                • Slide 7
                                • Slide 8
                                • Slide 9
                                • Slide 10
                                • Slide 11
                                • Slide 12
                                • Slide 13
                                • Slide 14
                                • Slide 15
                                • Slide 16
                                • Slide 17
                                • Slide 18
                                • Slide 19
                                • Slide 20
                                • Slide 21
                                • Slide 22
                                • Slide 23
                                • Slide 24
                                • Slide 25
                                • Slide 26
                                • Slide 27
                                • Slide 28
                                • Slide 29
                                • Slide 30
                                • Slide 31
                                • Slide 32
                                • Slide 33
                                • Slide 34
                                • Slide 35
                                • Slide 36
                                • Slide 37
                                • Slide 38
                                • Slide 39
                                • Slide 40
                                • Slide 41
                                • Slide 42
                                • Slide 43
                                • Slide 44
                                • Slide 45
                                • Slide 46
                                • Slide 47
                                • Slide 48
                                • Slide 49
                                • Slide 50
                                • Slide 51
                                • Slide 52
                                • Slide 53
                                • Slide 54
                                • Slide 55

                                  MELIA CoP DOMAIN

                                  The MELIA CoP DOMAIN is based on the establishment and support of a Strategic and Sustainable Knowledge Management and Dissemination Platform for the Dialogue (Information and Knowledge Sharing ) with other running or past research projects and initiatives dealing with the Integrated Water Resources Management (IWRM) in the Mediterranean Area and the other target objectives described in the Work Plans of its corresponding Coordination Action Technical Annex objectives

                                  The Knowledge Thematic Areas covered by this DOMAIN are structured in the following way

                                  MELIA CoP COMMUNITY

                                  The MELIA CoP COMMUNITY is structured in

                                  bull The COMMUNITY Core Group Partnership Consortium

                                  41

                                  6

                                  2

                                  1

                                  1

                                  4

                                  1

                                  2

                                  1

                                  3

                                  1

                                  4

                                  13

                                  3

                                  3

                                  hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                                  In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                                  MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                                  bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                                  bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                                  bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                                  ldquoINDEPENDENTrdquo IWRM EXPERTS

                                  bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                                  bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                                  EXPERTS FROM ANOTHER THEMATIC AREAS

                                  MELIA CoP COMMUNITY

                                  bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                  MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                  Benefits for Decision-Makers from participation in MELIA CoP

                                  Get access to information and know-how Increase personal network Facilitator for partnerships

                                  Other benefits

                                  1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                  Mainly focused on the Mediterranean Area active participation

                                  The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                  hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                  MELIA CoP COMMUNITY

                                  The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                  hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                  MELIA CoP COMMUNITY

                                  The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                  In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                  Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                  MELIA CoP COMMUNITY

                                  A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                  They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                  The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                  A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                  Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                  If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                  MELIA CoP COMMUNITY

                                  MELIA CoP PRACTICE

                                  Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                  hellipand additionally the participation of the LPP Members

                                  AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                  MELIA CoP GOVERNANCE STRUCTURE

                                  An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                  MELIA CoP GOVERANCE STRUCTURE

                                  At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                  Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                  In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                  The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                  Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                  MELIA CoP GOVERANCE STRUCTURE

                                  MELIA CoP GOVERANCE STRUCTURE

                                  Going back to the MELIACoP DOMAIN

                                  AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                  MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                  SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                  (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                  MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                  It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                  2 essential conditions are needed to this

                                  (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                  The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                  bull Establishment of the information base

                                  bull Adaptation of information and sharing within the network

                                  bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                  bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                  Informationbase (1)

                                  Information Adaptation amp Sharing (2)

                                  Knowledge Generation (4)

                                  Case studies

                                  Research

                                  Experience

                                  International amp local knowledge

                                  Documentation

                                  Training materials

                                  Tools

                                  Trainers trained

                                  Skills

                                  Capacities

                                  Advisory

                                  Training education

                                  Awareness raising

                                  Access to Information (3)

                                  Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                  The development ofCoPs is bottom-up Process as well as aTop-down one

                                  Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                  Outputs Outcomes Main goals to be reached by MELIA CoP

                                  Information Base (1)

                                  WP0MELIA CoP has access to international and local knowledge

                                  Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                  Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                  Resource libraries identified and accessible to membersWeb based information access

                                  MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                  Range of skills and disciplines of membersKnowledge mapping of members

                                  Information Adaptationamp Sharing (2)

                                  WP0

                                  Knowledge products are adapted to the regional and local context

                                  Training materials and other materials in appropriate languages with local examples and relevance

                                  MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                  Effective communication system in place between membersMembers participating in activities sharing experience and information

                                  Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                  Trainers have been trainedQuality of capacity building assessed

                                  Access to Information (3)

                                  WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                  Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                  MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                  Number of training activitiesRevised curriculaContribution of members

                                  MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                  Requests for network assistanceNumbers of workshops papers consultancies

                                  Knowledge Generation (4)

                                  (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                  Number of research programmesIncorporation of research into capacity building

                                  Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                  MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                  Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                  Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                  hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                  DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                  DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                  INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                  Defining a Work Package for each Domain

                                  hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                  CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                  CoP Leader (CoP Coordinator)

                                  LPP CoP Members

                                  CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                  Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                  At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                  Into each Work Package (WP) Leader Deputy Leader and WP Members

                                  WORKFLOW PROCESSES BASED ON EACH ROLE

                                  PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                  hellipso how is structured each Work Package (WP)

                                  ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                  ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                  There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                  hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                  Letrsquos introduce the concept of Work Group

                                  In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                  Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                  1 Work Package = 1 Work Group

                                  But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                  Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                  Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                  Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                  A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                  TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                  Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                  Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                  MELIA CoP ELEMENTS ICT PURPOSES

                                  MoSCoW Classification (Van Vliet 1995)

                                  MELIA CoP ELEMENTS ICT REQUIREMENTS

                                  Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                  Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                  Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                  Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                  MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                  MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                  At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                  Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                  ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                  M E L I A

                                  COORDINATION ACTION

                                  FP6 ndash INCO 517612

                                  Seville September 4-7 2006

                                  Juan Miguel Gonzaacutelez-Aranda

                                  MELIA Kick-off Meeting

                                  ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                  MELIA Web Personal Area

                                  MELIA Web GroupWare Work Package Area

                                  • Slide 1
                                  • Slide 2
                                  • Slide 3
                                  • Slide 4
                                  • Slide 5
                                  • Slide 6
                                  • Slide 7
                                  • Slide 8
                                  • Slide 9
                                  • Slide 10
                                  • Slide 11
                                  • Slide 12
                                  • Slide 13
                                  • Slide 14
                                  • Slide 15
                                  • Slide 16
                                  • Slide 17
                                  • Slide 18
                                  • Slide 19
                                  • Slide 20
                                  • Slide 21
                                  • Slide 22
                                  • Slide 23
                                  • Slide 24
                                  • Slide 25
                                  • Slide 26
                                  • Slide 27
                                  • Slide 28
                                  • Slide 29
                                  • Slide 30
                                  • Slide 31
                                  • Slide 32
                                  • Slide 33
                                  • Slide 34
                                  • Slide 35
                                  • Slide 36
                                  • Slide 37
                                  • Slide 38
                                  • Slide 39
                                  • Slide 40
                                  • Slide 41
                                  • Slide 42
                                  • Slide 43
                                  • Slide 44
                                  • Slide 45
                                  • Slide 46
                                  • Slide 47
                                  • Slide 48
                                  • Slide 49
                                  • Slide 50
                                  • Slide 51
                                  • Slide 52
                                  • Slide 53
                                  • Slide 54
                                  • Slide 55

                                    MELIA CoP COMMUNITY

                                    The MELIA CoP COMMUNITY is structured in

                                    bull The COMMUNITY Core Group Partnership Consortium

                                    41

                                    6

                                    2

                                    1

                                    1

                                    4

                                    1

                                    2

                                    1

                                    3

                                    1

                                    4

                                    13

                                    3

                                    3

                                    hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                                    In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                                    MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                                    bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                                    bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                                    bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                                    ldquoINDEPENDENTrdquo IWRM EXPERTS

                                    bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                                    bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                                    EXPERTS FROM ANOTHER THEMATIC AREAS

                                    MELIA CoP COMMUNITY

                                    bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                    MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                    Benefits for Decision-Makers from participation in MELIA CoP

                                    Get access to information and know-how Increase personal network Facilitator for partnerships

                                    Other benefits

                                    1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                    Mainly focused on the Mediterranean Area active participation

                                    The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                    hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                    MELIA CoP COMMUNITY

                                    The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                    hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                    MELIA CoP COMMUNITY

                                    The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                    In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                    Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                    MELIA CoP COMMUNITY

                                    A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                    They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                    The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                    A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                    Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                    If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                    MELIA CoP COMMUNITY

                                    MELIA CoP PRACTICE

                                    Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                    hellipand additionally the participation of the LPP Members

                                    AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                    MELIA CoP GOVERNANCE STRUCTURE

                                    An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                    MELIA CoP GOVERANCE STRUCTURE

                                    At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                    Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                    In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                    The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                    Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                    MELIA CoP GOVERANCE STRUCTURE

                                    MELIA CoP GOVERANCE STRUCTURE

                                    Going back to the MELIACoP DOMAIN

                                    AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                    MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                    SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                    (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                    MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                    It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                    2 essential conditions are needed to this

                                    (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                    The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                    bull Establishment of the information base

                                    bull Adaptation of information and sharing within the network

                                    bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                    bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                    Informationbase (1)

                                    Information Adaptation amp Sharing (2)

                                    Knowledge Generation (4)

                                    Case studies

                                    Research

                                    Experience

                                    International amp local knowledge

                                    Documentation

                                    Training materials

                                    Tools

                                    Trainers trained

                                    Skills

                                    Capacities

                                    Advisory

                                    Training education

                                    Awareness raising

                                    Access to Information (3)

                                    Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                    The development ofCoPs is bottom-up Process as well as aTop-down one

                                    Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                    Outputs Outcomes Main goals to be reached by MELIA CoP

                                    Information Base (1)

                                    WP0MELIA CoP has access to international and local knowledge

                                    Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                    Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                    Resource libraries identified and accessible to membersWeb based information access

                                    MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                    Range of skills and disciplines of membersKnowledge mapping of members

                                    Information Adaptationamp Sharing (2)

                                    WP0

                                    Knowledge products are adapted to the regional and local context

                                    Training materials and other materials in appropriate languages with local examples and relevance

                                    MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                    Effective communication system in place between membersMembers participating in activities sharing experience and information

                                    Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                    Trainers have been trainedQuality of capacity building assessed

                                    Access to Information (3)

                                    WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                    Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                    MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                    Number of training activitiesRevised curriculaContribution of members

                                    MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                    Requests for network assistanceNumbers of workshops papers consultancies

                                    Knowledge Generation (4)

                                    (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                    Number of research programmesIncorporation of research into capacity building

                                    Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                    MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                    Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                    Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                    hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                    DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                    DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                    INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                    Defining a Work Package for each Domain

                                    hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                    CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                    CoP Leader (CoP Coordinator)

                                    LPP CoP Members

                                    CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                    Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                    At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                    Into each Work Package (WP) Leader Deputy Leader and WP Members

                                    WORKFLOW PROCESSES BASED ON EACH ROLE

                                    PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                    hellipso how is structured each Work Package (WP)

                                    ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                    ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                    There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                    hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                    Letrsquos introduce the concept of Work Group

                                    In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                    Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                    1 Work Package = 1 Work Group

                                    But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                    Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                    Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                    Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                    A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                    TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                    Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                    Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                    MELIA CoP ELEMENTS ICT PURPOSES

                                    MoSCoW Classification (Van Vliet 1995)

                                    MELIA CoP ELEMENTS ICT REQUIREMENTS

                                    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                    Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                    M E L I A

                                    COORDINATION ACTION

                                    FP6 ndash INCO 517612

                                    Seville September 4-7 2006

                                    Juan Miguel Gonzaacutelez-Aranda

                                    MELIA Kick-off Meeting

                                    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                    MELIA Web Personal Area

                                    MELIA Web GroupWare Work Package Area

                                    • Slide 1
                                    • Slide 2
                                    • Slide 3
                                    • Slide 4
                                    • Slide 5
                                    • Slide 6
                                    • Slide 7
                                    • Slide 8
                                    • Slide 9
                                    • Slide 10
                                    • Slide 11
                                    • Slide 12
                                    • Slide 13
                                    • Slide 14
                                    • Slide 15
                                    • Slide 16
                                    • Slide 17
                                    • Slide 18
                                    • Slide 19
                                    • Slide 20
                                    • Slide 21
                                    • Slide 22
                                    • Slide 23
                                    • Slide 24
                                    • Slide 25
                                    • Slide 26
                                    • Slide 27
                                    • Slide 28
                                    • Slide 29
                                    • Slide 30
                                    • Slide 31
                                    • Slide 32
                                    • Slide 33
                                    • Slide 34
                                    • Slide 35
                                    • Slide 36
                                    • Slide 37
                                    • Slide 38
                                    • Slide 39
                                    • Slide 40
                                    • Slide 41
                                    • Slide 42
                                    • Slide 43
                                    • Slide 44
                                    • Slide 45
                                    • Slide 46
                                    • Slide 47
                                    • Slide 48
                                    • Slide 49
                                    • Slide 50
                                    • Slide 51
                                    • Slide 52
                                    • Slide 53
                                    • Slide 54
                                    • Slide 55

                                      41

                                      6

                                      2

                                      1

                                      1

                                      4

                                      1

                                      2

                                      1

                                      3

                                      1

                                      4

                                      13

                                      3

                                      3

                                      hellipBUT looking at the map shown above it is clear that although the most relevant stakeholders in IWRM are represented in the MELIA CoP COMMUNITY CORE GROUP Membership NOT all the Mediterranean Area organizations (research centres governments regulators users and providers) belong to this Consortium

                                      In this way they should be invited to participate as active actors in this process of Knowledge Management and Dissemination in the MELIA CoP because of the fact that IWRM is supposed to be one of the leading topics identifies by the Monitoring Committee of the Euro-Mediterranean Partnership in Science Technology and Innovation as a key field for the SUSTAINABLE development of the Mediterranean Countries additionally with the general purpose of opening up the European Research Area to the Mediterranean Space and the application of the principles and actions of the European Water Framework Directive (WFD) to this area

                                      MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                                      bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                                      bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                                      bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                                      ldquoINDEPENDENTrdquo IWRM EXPERTS

                                      bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                                      bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                                      EXPERTS FROM ANOTHER THEMATIC AREAS

                                      MELIA CoP COMMUNITY

                                      bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                      MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                      Benefits for Decision-Makers from participation in MELIA CoP

                                      Get access to information and know-how Increase personal network Facilitator for partnerships

                                      Other benefits

                                      1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                      Mainly focused on the Mediterranean Area active participation

                                      The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                      hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                      MELIA CoP COMMUNITY

                                      The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                      hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                      MELIA CoP COMMUNITY

                                      The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                      In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                      Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                      MELIA CoP COMMUNITY

                                      A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                      They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                      The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                      A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                      Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                      If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                      MELIA CoP COMMUNITY

                                      MELIA CoP PRACTICE

                                      Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                      hellipand additionally the participation of the LPP Members

                                      AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                      MELIA CoP GOVERNANCE STRUCTURE

                                      An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                      MELIA CoP GOVERANCE STRUCTURE

                                      At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                      Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                      In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                      The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                      Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                      MELIA CoP GOVERANCE STRUCTURE

                                      MELIA CoP GOVERANCE STRUCTURE

                                      Going back to the MELIACoP DOMAIN

                                      AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                      MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                      SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                      (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                      MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                      It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                      2 essential conditions are needed to this

                                      (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                      The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                      bull Establishment of the information base

                                      bull Adaptation of information and sharing within the network

                                      bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                      bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                      Informationbase (1)

                                      Information Adaptation amp Sharing (2)

                                      Knowledge Generation (4)

                                      Case studies

                                      Research

                                      Experience

                                      International amp local knowledge

                                      Documentation

                                      Training materials

                                      Tools

                                      Trainers trained

                                      Skills

                                      Capacities

                                      Advisory

                                      Training education

                                      Awareness raising

                                      Access to Information (3)

                                      Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                      The development ofCoPs is bottom-up Process as well as aTop-down one

                                      Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                      Outputs Outcomes Main goals to be reached by MELIA CoP

                                      Information Base (1)

                                      WP0MELIA CoP has access to international and local knowledge

                                      Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                      Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                      Resource libraries identified and accessible to membersWeb based information access

                                      MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                      Range of skills and disciplines of membersKnowledge mapping of members

                                      Information Adaptationamp Sharing (2)

                                      WP0

                                      Knowledge products are adapted to the regional and local context

                                      Training materials and other materials in appropriate languages with local examples and relevance

                                      MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                      Effective communication system in place between membersMembers participating in activities sharing experience and information

                                      Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                      Trainers have been trainedQuality of capacity building assessed

                                      Access to Information (3)

                                      WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                      Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                      MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                      Number of training activitiesRevised curriculaContribution of members

                                      MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                      Requests for network assistanceNumbers of workshops papers consultancies

                                      Knowledge Generation (4)

                                      (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                      Number of research programmesIncorporation of research into capacity building

                                      Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                      MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                      Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                      Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                      hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                      DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                      DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                      INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                      Defining a Work Package for each Domain

                                      hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                      CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                      CoP Leader (CoP Coordinator)

                                      LPP CoP Members

                                      CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                      Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                      At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                      Into each Work Package (WP) Leader Deputy Leader and WP Members

                                      WORKFLOW PROCESSES BASED ON EACH ROLE

                                      PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                      hellipso how is structured each Work Package (WP)

                                      ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                      ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                      There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                      hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                      Letrsquos introduce the concept of Work Group

                                      In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                      Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                      1 Work Package = 1 Work Group

                                      But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                      Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                      Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                      Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                      A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                      TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                      Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                      Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                      MELIA CoP ELEMENTS ICT PURPOSES

                                      MoSCoW Classification (Van Vliet 1995)

                                      MELIA CoP ELEMENTS ICT REQUIREMENTS

                                      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                      Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                      M E L I A

                                      COORDINATION ACTION

                                      FP6 ndash INCO 517612

                                      Seville September 4-7 2006

                                      Juan Miguel Gonzaacutelez-Aranda

                                      MELIA Kick-off Meeting

                                      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                      MELIA Web Personal Area

                                      MELIA Web GroupWare Work Package Area

                                      • Slide 1
                                      • Slide 2
                                      • Slide 3
                                      • Slide 4
                                      • Slide 5
                                      • Slide 6
                                      • Slide 7
                                      • Slide 8
                                      • Slide 9
                                      • Slide 10
                                      • Slide 11
                                      • Slide 12
                                      • Slide 13
                                      • Slide 14
                                      • Slide 15
                                      • Slide 16
                                      • Slide 17
                                      • Slide 18
                                      • Slide 19
                                      • Slide 20
                                      • Slide 21
                                      • Slide 22
                                      • Slide 23
                                      • Slide 24
                                      • Slide 25
                                      • Slide 26
                                      • Slide 27
                                      • Slide 28
                                      • Slide 29
                                      • Slide 30
                                      • Slide 31
                                      • Slide 32
                                      • Slide 33
                                      • Slide 34
                                      • Slide 35
                                      • Slide 36
                                      • Slide 37
                                      • Slide 38
                                      • Slide 39
                                      • Slide 40
                                      • Slide 41
                                      • Slide 42
                                      • Slide 43
                                      • Slide 44
                                      • Slide 45
                                      • Slide 46
                                      • Slide 47
                                      • Slide 48
                                      • Slide 49
                                      • Slide 50
                                      • Slide 51
                                      • Slide 52
                                      • Slide 53
                                      • Slide 54
                                      • Slide 55

                                        MELIA CoP COMMUNITYThe last reasoning justifies the expansion of the CORE Group to new Members for the COMMUNITY CoP who constitute the MELIA CoP Legitimate Peripheral Participation (LPP) (ldquonewcomersrdquo role described in previous slides) ldquoSIMILARrdquo PROJECTS

                                        bull Mainly focused on EU-INCO-MED Projects past current and future initiatives (WASAMED FOGGARA WADAMED MED-REUNET SED-Net DESURVEYWADIhellip)

                                        bull Rest of Projects (Related to the Mediterranean Area (SEMIDE-EMWISEU-MEDA-WATER MED-EUWI EU-MEDSTAT-ENV etchellip)

                                        bull Related to the rest of EU and World Areas (EU-WFDEU-LIFEEU-SMAPUNEP-MAPEXACT INCO-DEV Asiahellip)

                                        ldquoINDEPENDENTrdquo IWRM EXPERTS

                                        bull As well mainly focused on their INCO-MED Projects past current and future initiatives participation (ie experts from MED7 Renewable Energies and Water Risk Management Workshop Athens May 2005 hellip)

                                        bull Coming from the rest of Projects in IWRM Related to the Mediterranean Area Related to the rest of World Areas

                                        EXPERTS FROM ANOTHER THEMATIC AREAS

                                        MELIA CoP COMMUNITY

                                        bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                        MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                        Benefits for Decision-Makers from participation in MELIA CoP

                                        Get access to information and know-how Increase personal network Facilitator for partnerships

                                        Other benefits

                                        1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                        Mainly focused on the Mediterranean Area active participation

                                        The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                        hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                        MELIA CoP COMMUNITY

                                        The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                        hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                        MELIA CoP COMMUNITY

                                        The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                        In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                        Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                        MELIA CoP COMMUNITY

                                        A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                        They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                        The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                        A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                        Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                        If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                        MELIA CoP COMMUNITY

                                        MELIA CoP PRACTICE

                                        Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                        hellipand additionally the participation of the LPP Members

                                        AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                        MELIA CoP GOVERNANCE STRUCTURE

                                        An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                        MELIA CoP GOVERANCE STRUCTURE

                                        At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                        Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                        In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                        The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                        Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                        MELIA CoP GOVERANCE STRUCTURE

                                        MELIA CoP GOVERANCE STRUCTURE

                                        Going back to the MELIACoP DOMAIN

                                        AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                        MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                        SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                        (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                        MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                        It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                        2 essential conditions are needed to this

                                        (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                        The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                        bull Establishment of the information base

                                        bull Adaptation of information and sharing within the network

                                        bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                        bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                        Informationbase (1)

                                        Information Adaptation amp Sharing (2)

                                        Knowledge Generation (4)

                                        Case studies

                                        Research

                                        Experience

                                        International amp local knowledge

                                        Documentation

                                        Training materials

                                        Tools

                                        Trainers trained

                                        Skills

                                        Capacities

                                        Advisory

                                        Training education

                                        Awareness raising

                                        Access to Information (3)

                                        Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                        The development ofCoPs is bottom-up Process as well as aTop-down one

                                        Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                        Outputs Outcomes Main goals to be reached by MELIA CoP

                                        Information Base (1)

                                        WP0MELIA CoP has access to international and local knowledge

                                        Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                        Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                        Resource libraries identified and accessible to membersWeb based information access

                                        MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                        Range of skills and disciplines of membersKnowledge mapping of members

                                        Information Adaptationamp Sharing (2)

                                        WP0

                                        Knowledge products are adapted to the regional and local context

                                        Training materials and other materials in appropriate languages with local examples and relevance

                                        MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                        Effective communication system in place between membersMembers participating in activities sharing experience and information

                                        Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                        Trainers have been trainedQuality of capacity building assessed

                                        Access to Information (3)

                                        WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                        Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                        MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                        Number of training activitiesRevised curriculaContribution of members

                                        MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                        Requests for network assistanceNumbers of workshops papers consultancies

                                        Knowledge Generation (4)

                                        (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                        Number of research programmesIncorporation of research into capacity building

                                        Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                        MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                        Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                        Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                        hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                        DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                        DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                        INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                        Defining a Work Package for each Domain

                                        hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                        CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                        CoP Leader (CoP Coordinator)

                                        LPP CoP Members

                                        CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                        Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                        At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                        Into each Work Package (WP) Leader Deputy Leader and WP Members

                                        WORKFLOW PROCESSES BASED ON EACH ROLE

                                        PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                        hellipso how is structured each Work Package (WP)

                                        ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                        ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                        There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                        hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                        Letrsquos introduce the concept of Work Group

                                        In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                        Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                        1 Work Package = 1 Work Group

                                        But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                        Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                        Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                        Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                        A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                        TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                        Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                        Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                        MELIA CoP ELEMENTS ICT PURPOSES

                                        MoSCoW Classification (Van Vliet 1995)

                                        MELIA CoP ELEMENTS ICT REQUIREMENTS

                                        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                        Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                        M E L I A

                                        COORDINATION ACTION

                                        FP6 ndash INCO 517612

                                        Seville September 4-7 2006

                                        Juan Miguel Gonzaacutelez-Aranda

                                        MELIA Kick-off Meeting

                                        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                        MELIA Web Personal Area

                                        MELIA Web GroupWare Work Package Area

                                        • Slide 1
                                        • Slide 2
                                        • Slide 3
                                        • Slide 4
                                        • Slide 5
                                        • Slide 6
                                        • Slide 7
                                        • Slide 8
                                        • Slide 9
                                        • Slide 10
                                        • Slide 11
                                        • Slide 12
                                        • Slide 13
                                        • Slide 14
                                        • Slide 15
                                        • Slide 16
                                        • Slide 17
                                        • Slide 18
                                        • Slide 19
                                        • Slide 20
                                        • Slide 21
                                        • Slide 22
                                        • Slide 23
                                        • Slide 24
                                        • Slide 25
                                        • Slide 26
                                        • Slide 27
                                        • Slide 28
                                        • Slide 29
                                        • Slide 30
                                        • Slide 31
                                        • Slide 32
                                        • Slide 33
                                        • Slide 34
                                        • Slide 35
                                        • Slide 36
                                        • Slide 37
                                        • Slide 38
                                        • Slide 39
                                        • Slide 40
                                        • Slide 41
                                        • Slide 42
                                        • Slide 43
                                        • Slide 44
                                        • Slide 45
                                        • Slide 46
                                        • Slide 47
                                        • Slide 48
                                        • Slide 49
                                        • Slide 50
                                        • Slide 51
                                        • Slide 52
                                        • Slide 53
                                        • Slide 54
                                        • Slide 55

                                          EXPERTS FROM ANOTHER THEMATIC AREAS

                                          MELIA CoP COMMUNITY

                                          bull For instance Environmental Sciences Renewable Energies Sociology hellip

                                          MELIA CoPLPP DECISION-MAKERS (which not belong to the MELIA CoP CORE GROUP)

                                          Benefits for Decision-Makers from participation in MELIA CoP

                                          Get access to information and know-how Increase personal network Facilitator for partnerships

                                          Other benefits

                                          1048707 Gaining power of persuasion1048707 Being involved while remaining independent1048707 Test new ideas and innovative solutions1048707 Multiplier for resources1048707 Benchmarking1048707 Increased reputation1048707 Other personal benefits like having fun

                                          Mainly focused on the Mediterranean Area active participation

                                          The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                          hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                          MELIA CoP COMMUNITY

                                          The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                          hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                          MELIA CoP COMMUNITY

                                          The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                          In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                          Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                          MELIA CoP COMMUNITY

                                          A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                          They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                          The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                          A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                          Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                          If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                          MELIA CoP COMMUNITY

                                          MELIA CoP PRACTICE

                                          Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                          hellipand additionally the participation of the LPP Members

                                          AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                          MELIA CoP GOVERNANCE STRUCTURE

                                          An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                          MELIA CoP GOVERANCE STRUCTURE

                                          At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                          Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                          In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                          The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                          Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                          MELIA CoP GOVERANCE STRUCTURE

                                          MELIA CoP GOVERANCE STRUCTURE

                                          Going back to the MELIACoP DOMAIN

                                          AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                          MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                          SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                          (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                          MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                          It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                          2 essential conditions are needed to this

                                          (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                          The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                          bull Establishment of the information base

                                          bull Adaptation of information and sharing within the network

                                          bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                          bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                          Informationbase (1)

                                          Information Adaptation amp Sharing (2)

                                          Knowledge Generation (4)

                                          Case studies

                                          Research

                                          Experience

                                          International amp local knowledge

                                          Documentation

                                          Training materials

                                          Tools

                                          Trainers trained

                                          Skills

                                          Capacities

                                          Advisory

                                          Training education

                                          Awareness raising

                                          Access to Information (3)

                                          Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                          The development ofCoPs is bottom-up Process as well as aTop-down one

                                          Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                          Outputs Outcomes Main goals to be reached by MELIA CoP

                                          Information Base (1)

                                          WP0MELIA CoP has access to international and local knowledge

                                          Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                          Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                          Resource libraries identified and accessible to membersWeb based information access

                                          MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                          Range of skills and disciplines of membersKnowledge mapping of members

                                          Information Adaptationamp Sharing (2)

                                          WP0

                                          Knowledge products are adapted to the regional and local context

                                          Training materials and other materials in appropriate languages with local examples and relevance

                                          MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                          Effective communication system in place between membersMembers participating in activities sharing experience and information

                                          Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                          Trainers have been trainedQuality of capacity building assessed

                                          Access to Information (3)

                                          WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                          Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                          MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                          Number of training activitiesRevised curriculaContribution of members

                                          MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                          Requests for network assistanceNumbers of workshops papers consultancies

                                          Knowledge Generation (4)

                                          (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                          Number of research programmesIncorporation of research into capacity building

                                          Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                          MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                          Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                          Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                          hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                          DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                          DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                          INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                          Defining a Work Package for each Domain

                                          hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                          CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                          CoP Leader (CoP Coordinator)

                                          LPP CoP Members

                                          CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                          Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                          At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                          Into each Work Package (WP) Leader Deputy Leader and WP Members

                                          WORKFLOW PROCESSES BASED ON EACH ROLE

                                          PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                          hellipso how is structured each Work Package (WP)

                                          ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                          ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                          There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                          hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                          Letrsquos introduce the concept of Work Group

                                          In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                          Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                          1 Work Package = 1 Work Group

                                          But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                          Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                          Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                          Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                          A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                          TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                          Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                          Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                          MELIA CoP ELEMENTS ICT PURPOSES

                                          MoSCoW Classification (Van Vliet 1995)

                                          MELIA CoP ELEMENTS ICT REQUIREMENTS

                                          Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                          Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                          Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                          Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                          M E L I A

                                          COORDINATION ACTION

                                          FP6 ndash INCO 517612

                                          Seville September 4-7 2006

                                          Juan Miguel Gonzaacutelez-Aranda

                                          MELIA Kick-off Meeting

                                          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                          MELIA Web Personal Area

                                          MELIA Web GroupWare Work Package Area

                                          • Slide 1
                                          • Slide 2
                                          • Slide 3
                                          • Slide 4
                                          • Slide 5
                                          • Slide 6
                                          • Slide 7
                                          • Slide 8
                                          • Slide 9
                                          • Slide 10
                                          • Slide 11
                                          • Slide 12
                                          • Slide 13
                                          • Slide 14
                                          • Slide 15
                                          • Slide 16
                                          • Slide 17
                                          • Slide 18
                                          • Slide 19
                                          • Slide 20
                                          • Slide 21
                                          • Slide 22
                                          • Slide 23
                                          • Slide 24
                                          • Slide 25
                                          • Slide 26
                                          • Slide 27
                                          • Slide 28
                                          • Slide 29
                                          • Slide 30
                                          • Slide 31
                                          • Slide 32
                                          • Slide 33
                                          • Slide 34
                                          • Slide 35
                                          • Slide 36
                                          • Slide 37
                                          • Slide 38
                                          • Slide 39
                                          • Slide 40
                                          • Slide 41
                                          • Slide 42
                                          • Slide 43
                                          • Slide 44
                                          • Slide 45
                                          • Slide 46
                                          • Slide 47
                                          • Slide 48
                                          • Slide 49
                                          • Slide 50
                                          • Slide 51
                                          • Slide 52
                                          • Slide 53
                                          • Slide 54
                                          • Slide 55

                                            Mainly focused on the Mediterranean Area active participation

                                            The public concern about water is deeply rooted in the cultural basis of the Mediterranean societies but the progressive urbanisation and industrialisation of the agricultural production has distanced the common people on the practical issues related to water management reducing the debate on the water related problems to technical levels or conflicts of interests between competing users of an scarce resource

                                            hellip and LAST BUT NOT LEAST ALL THE CITIZENS

                                            MELIA CoP COMMUNITY

                                            The public do not participate in these debates and this situation provokes lacks of concerns or worse loses of opportunities to reach a sustainable management of water with the complicity and participation of ALL users including the common citizens Raising awareness of the competing demands of water and the conflicts related to this issue is one of the target of MELIA

                                            hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                            MELIA CoP COMMUNITY

                                            The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                            In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                            Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                            MELIA CoP COMMUNITY

                                            A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                            They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                            The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                            A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                            Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                            If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                            MELIA CoP COMMUNITY

                                            MELIA CoP PRACTICE

                                            Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                            hellipand additionally the participation of the LPP Members

                                            AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                            MELIA CoP GOVERNANCE STRUCTURE

                                            An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                            MELIA CoP GOVERANCE STRUCTURE

                                            At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                            Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                            In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                            The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                            Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                            MELIA CoP GOVERANCE STRUCTURE

                                            MELIA CoP GOVERANCE STRUCTURE

                                            Going back to the MELIACoP DOMAIN

                                            AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                            MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                            SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                            (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                            MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                            It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                            2 essential conditions are needed to this

                                            (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                            The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                            bull Establishment of the information base

                                            bull Adaptation of information and sharing within the network

                                            bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                            bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                            Informationbase (1)

                                            Information Adaptation amp Sharing (2)

                                            Knowledge Generation (4)

                                            Case studies

                                            Research

                                            Experience

                                            International amp local knowledge

                                            Documentation

                                            Training materials

                                            Tools

                                            Trainers trained

                                            Skills

                                            Capacities

                                            Advisory

                                            Training education

                                            Awareness raising

                                            Access to Information (3)

                                            Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                            The development ofCoPs is bottom-up Process as well as aTop-down one

                                            Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                            Outputs Outcomes Main goals to be reached by MELIA CoP

                                            Information Base (1)

                                            WP0MELIA CoP has access to international and local knowledge

                                            Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                            Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                            Resource libraries identified and accessible to membersWeb based information access

                                            MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                            Range of skills and disciplines of membersKnowledge mapping of members

                                            Information Adaptationamp Sharing (2)

                                            WP0

                                            Knowledge products are adapted to the regional and local context

                                            Training materials and other materials in appropriate languages with local examples and relevance

                                            MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                            Effective communication system in place between membersMembers participating in activities sharing experience and information

                                            Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                            Trainers have been trainedQuality of capacity building assessed

                                            Access to Information (3)

                                            WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                            Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                            MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                            Number of training activitiesRevised curriculaContribution of members

                                            MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                            Requests for network assistanceNumbers of workshops papers consultancies

                                            Knowledge Generation (4)

                                            (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                            Number of research programmesIncorporation of research into capacity building

                                            Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                            MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                            Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                            Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                            hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                            DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                            DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                            INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                            Defining a Work Package for each Domain

                                            hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                            CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                            CoP Leader (CoP Coordinator)

                                            LPP CoP Members

                                            CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                            Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                            At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                            Into each Work Package (WP) Leader Deputy Leader and WP Members

                                            WORKFLOW PROCESSES BASED ON EACH ROLE

                                            PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                            hellipso how is structured each Work Package (WP)

                                            ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                            ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                            There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                            hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                            Letrsquos introduce the concept of Work Group

                                            In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                            Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                            1 Work Package = 1 Work Group

                                            But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                            Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                            Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                            Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                            A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                            TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                            Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                            Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                            MELIA CoP ELEMENTS ICT PURPOSES

                                            MoSCoW Classification (Van Vliet 1995)

                                            MELIA CoP ELEMENTS ICT REQUIREMENTS

                                            Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                            Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                            Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                            Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                            MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                            MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                            At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                            Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                            M E L I A

                                            COORDINATION ACTION

                                            FP6 ndash INCO 517612

                                            Seville September 4-7 2006

                                            Juan Miguel Gonzaacutelez-Aranda

                                            MELIA Kick-off Meeting

                                            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                            MELIA Web Personal Area

                                            MELIA Web GroupWare Work Package Area

                                            • Slide 1
                                            • Slide 2
                                            • Slide 3
                                            • Slide 4
                                            • Slide 5
                                            • Slide 6
                                            • Slide 7
                                            • Slide 8
                                            • Slide 9
                                            • Slide 10
                                            • Slide 11
                                            • Slide 12
                                            • Slide 13
                                            • Slide 14
                                            • Slide 15
                                            • Slide 16
                                            • Slide 17
                                            • Slide 18
                                            • Slide 19
                                            • Slide 20
                                            • Slide 21
                                            • Slide 22
                                            • Slide 23
                                            • Slide 24
                                            • Slide 25
                                            • Slide 26
                                            • Slide 27
                                            • Slide 28
                                            • Slide 29
                                            • Slide 30
                                            • Slide 31
                                            • Slide 32
                                            • Slide 33
                                            • Slide 34
                                            • Slide 35
                                            • Slide 36
                                            • Slide 37
                                            • Slide 38
                                            • Slide 39
                                            • Slide 40
                                            • Slide 41
                                            • Slide 42
                                            • Slide 43
                                            • Slide 44
                                            • Slide 45
                                            • Slide 46
                                            • Slide 47
                                            • Slide 48
                                            • Slide 49
                                            • Slide 50
                                            • Slide 51
                                            • Slide 52
                                            • Slide 53
                                            • Slide 54
                                            • Slide 55

                                              hellipBUT the relevance of the content is not the only reason why this community is thrive MELIA CoP would have to cultivate a unique community spirit that holds the group together

                                              MELIA CoP COMMUNITY

                                              The members should always be looking forward to meeting their colleagues some consider each other as friends This community spirit was also supported by the common events or special social events during the MELIA CoP workshops

                                              In the MELIA CoP - like every community of practice - individuals with different backgrounds and interest must come together There are always hierarchies in communities but the hierarchy among the members should only be applied on the Coordination and Managerial (Administrative) Project aspects

                                              Everybody feel that he or she benefit from the MELIA CoP meetings In fact IT IS MORE A DISTRIBUTION OF FUNCTIONS AND ROLES Some members could be more active than others other members that could often be quite expressive others could be more introspective It is important for the group spirit that nobody goes to the meetings just to gain without giving something back to the group - there is a win-win-situation for everybody

                                              MELIA CoP COMMUNITY

                                              A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                              They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                              The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                              A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                              Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                              If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                              MELIA CoP COMMUNITY

                                              MELIA CoP PRACTICE

                                              Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                              hellipand additionally the participation of the LPP Members

                                              AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                              MELIA CoP GOVERNANCE STRUCTURE

                                              An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                              MELIA CoP GOVERANCE STRUCTURE

                                              At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                              Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                              In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                              The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                              Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                              MELIA CoP GOVERANCE STRUCTURE

                                              MELIA CoP GOVERANCE STRUCTURE

                                              Going back to the MELIACoP DOMAIN

                                              AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                              MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                              SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                              (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                              MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                              It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                              2 essential conditions are needed to this

                                              (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                              The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                              bull Establishment of the information base

                                              bull Adaptation of information and sharing within the network

                                              bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                              bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                              Informationbase (1)

                                              Information Adaptation amp Sharing (2)

                                              Knowledge Generation (4)

                                              Case studies

                                              Research

                                              Experience

                                              International amp local knowledge

                                              Documentation

                                              Training materials

                                              Tools

                                              Trainers trained

                                              Skills

                                              Capacities

                                              Advisory

                                              Training education

                                              Awareness raising

                                              Access to Information (3)

                                              Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                              The development ofCoPs is bottom-up Process as well as aTop-down one

                                              Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                              Outputs Outcomes Main goals to be reached by MELIA CoP

                                              Information Base (1)

                                              WP0MELIA CoP has access to international and local knowledge

                                              Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                              Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                              Resource libraries identified and accessible to membersWeb based information access

                                              MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                              Range of skills and disciplines of membersKnowledge mapping of members

                                              Information Adaptationamp Sharing (2)

                                              WP0

                                              Knowledge products are adapted to the regional and local context

                                              Training materials and other materials in appropriate languages with local examples and relevance

                                              MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                              Effective communication system in place between membersMembers participating in activities sharing experience and information

                                              Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                              Trainers have been trainedQuality of capacity building assessed

                                              Access to Information (3)

                                              WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                              Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                              MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                              Number of training activitiesRevised curriculaContribution of members

                                              MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                              Requests for network assistanceNumbers of workshops papers consultancies

                                              Knowledge Generation (4)

                                              (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                              Number of research programmesIncorporation of research into capacity building

                                              Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                              MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                              Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                              Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                              hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                              DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                              DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                              INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                              Defining a Work Package for each Domain

                                              hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                              CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                              CoP Leader (CoP Coordinator)

                                              LPP CoP Members

                                              CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                              Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                              At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                              Into each Work Package (WP) Leader Deputy Leader and WP Members

                                              WORKFLOW PROCESSES BASED ON EACH ROLE

                                              PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                              hellipso how is structured each Work Package (WP)

                                              ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                              ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                              There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                              hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                              Letrsquos introduce the concept of Work Group

                                              In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                              Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                              1 Work Package = 1 Work Group

                                              But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                              Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                              Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                              Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                              A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                              TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                              Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                              Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                              MELIA CoP ELEMENTS ICT PURPOSES

                                              MoSCoW Classification (Van Vliet 1995)

                                              MELIA CoP ELEMENTS ICT REQUIREMENTS

                                              Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                              Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                              Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                              Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                              MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                              MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                              At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                              Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                              ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                              M E L I A

                                              COORDINATION ACTION

                                              FP6 ndash INCO 517612

                                              Seville September 4-7 2006

                                              Juan Miguel Gonzaacutelez-Aranda

                                              MELIA Kick-off Meeting

                                              ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                              MELIA Web Personal Area

                                              MELIA Web GroupWare Work Package Area

                                              • Slide 1
                                              • Slide 2
                                              • Slide 3
                                              • Slide 4
                                              • Slide 5
                                              • Slide 6
                                              • Slide 7
                                              • Slide 8
                                              • Slide 9
                                              • Slide 10
                                              • Slide 11
                                              • Slide 12
                                              • Slide 13
                                              • Slide 14
                                              • Slide 15
                                              • Slide 16
                                              • Slide 17
                                              • Slide 18
                                              • Slide 19
                                              • Slide 20
                                              • Slide 21
                                              • Slide 22
                                              • Slide 23
                                              • Slide 24
                                              • Slide 25
                                              • Slide 26
                                              • Slide 27
                                              • Slide 28
                                              • Slide 29
                                              • Slide 30
                                              • Slide 31
                                              • Slide 32
                                              • Slide 33
                                              • Slide 34
                                              • Slide 35
                                              • Slide 36
                                              • Slide 37
                                              • Slide 38
                                              • Slide 39
                                              • Slide 40
                                              • Slide 41
                                              • Slide 42
                                              • Slide 43
                                              • Slide 44
                                              • Slide 45
                                              • Slide 46
                                              • Slide 47
                                              • Slide 48
                                              • Slide 49
                                              • Slide 50
                                              • Slide 51
                                              • Slide 52
                                              • Slide 53
                                              • Slide 54
                                              • Slide 55

                                                MELIA CoP COMMUNITY

                                                A basic prerequisite for a successful CoP is mutual TRUST among its Members People will only share knowledge if they trust each other Trust has to be maintained again and again through intensive communication and shared experiences

                                                They should take care that trust is not lost It can be destroyed very quickly and it can take a very long time to build up again An aspect of trust is a culture of giving and taking in the CoP Each partner has to be aware that he or she cannot only benefit from the CoP but has to contribute as well Itrsquos give-and-take just like in our personal networks Friends who only take and never give anything back will eventually be disliked

                                                The interdisciplinary of the MELIA CoP COMMUNITY also led to many critical reflections and kept the discussions lively Many of the exchanges during the MELIA CoP meetings should be quite controversial but none have ever set off irreconcilable conflicts

                                                A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                                Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                                If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                                MELIA CoP COMMUNITY

                                                MELIA CoP PRACTICE

                                                Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                                hellipand additionally the participation of the LPP Members

                                                AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                                MELIA CoP GOVERNANCE STRUCTURE

                                                An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                                MELIA CoP GOVERANCE STRUCTURE

                                                At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                                Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                                In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                                The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                MELIA CoP GOVERANCE STRUCTURE

                                                MELIA CoP GOVERANCE STRUCTURE

                                                Going back to the MELIACoP DOMAIN

                                                AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                2 essential conditions are needed to this

                                                (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                bull Establishment of the information base

                                                bull Adaptation of information and sharing within the network

                                                bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                Informationbase (1)

                                                Information Adaptation amp Sharing (2)

                                                Knowledge Generation (4)

                                                Case studies

                                                Research

                                                Experience

                                                International amp local knowledge

                                                Documentation

                                                Training materials

                                                Tools

                                                Trainers trained

                                                Skills

                                                Capacities

                                                Advisory

                                                Training education

                                                Awareness raising

                                                Access to Information (3)

                                                Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                The development ofCoPs is bottom-up Process as well as aTop-down one

                                                Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                Outputs Outcomes Main goals to be reached by MELIA CoP

                                                Information Base (1)

                                                WP0MELIA CoP has access to international and local knowledge

                                                Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                Resource libraries identified and accessible to membersWeb based information access

                                                MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                Range of skills and disciplines of membersKnowledge mapping of members

                                                Information Adaptationamp Sharing (2)

                                                WP0

                                                Knowledge products are adapted to the regional and local context

                                                Training materials and other materials in appropriate languages with local examples and relevance

                                                MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                Trainers have been trainedQuality of capacity building assessed

                                                Access to Information (3)

                                                WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                Number of training activitiesRevised curriculaContribution of members

                                                MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                Requests for network assistanceNumbers of workshops papers consultancies

                                                Knowledge Generation (4)

                                                (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                Number of research programmesIncorporation of research into capacity building

                                                Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                Defining a Work Package for each Domain

                                                hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                CoP Leader (CoP Coordinator)

                                                LPP CoP Members

                                                CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                WORKFLOW PROCESSES BASED ON EACH ROLE

                                                PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                hellipso how is structured each Work Package (WP)

                                                ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                Letrsquos introduce the concept of Work Group

                                                In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                1 Work Package = 1 Work Group

                                                But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                MELIA CoP ELEMENTS ICT PURPOSES

                                                MoSCoW Classification (Van Vliet 1995)

                                                MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                M E L I A

                                                COORDINATION ACTION

                                                FP6 ndash INCO 517612

                                                Seville September 4-7 2006

                                                Juan Miguel Gonzaacutelez-Aranda

                                                MELIA Kick-off Meeting

                                                ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                MELIA Web Personal Area

                                                MELIA Web GroupWare Work Package Area

                                                • Slide 1
                                                • Slide 2
                                                • Slide 3
                                                • Slide 4
                                                • Slide 5
                                                • Slide 6
                                                • Slide 7
                                                • Slide 8
                                                • Slide 9
                                                • Slide 10
                                                • Slide 11
                                                • Slide 12
                                                • Slide 13
                                                • Slide 14
                                                • Slide 15
                                                • Slide 16
                                                • Slide 17
                                                • Slide 18
                                                • Slide 19
                                                • Slide 20
                                                • Slide 21
                                                • Slide 22
                                                • Slide 23
                                                • Slide 24
                                                • Slide 25
                                                • Slide 26
                                                • Slide 27
                                                • Slide 28
                                                • Slide 29
                                                • Slide 30
                                                • Slide 31
                                                • Slide 32
                                                • Slide 33
                                                • Slide 34
                                                • Slide 35
                                                • Slide 36
                                                • Slide 37
                                                • Slide 38
                                                • Slide 39
                                                • Slide 40
                                                • Slide 41
                                                • Slide 42
                                                • Slide 43
                                                • Slide 44
                                                • Slide 45
                                                • Slide 46
                                                • Slide 47
                                                • Slide 48
                                                • Slide 49
                                                • Slide 50
                                                • Slide 51
                                                • Slide 52
                                                • Slide 53
                                                • Slide 54
                                                • Slide 55

                                                  A precondition for the build up of TRUST is setting a good balance between openness and restraint within the CoP This one should be open to the outside and there should be a dialogue between internal and external perspectives

                                                  Otherwise the CoP will stew in its own juice However if it has too many members coordination will become more and more difficult and maintaining familiarity and trust among the network partners will also be more of a challenge

                                                  If these soft factors are taken into consideration a common spirit can grow that offers the familiar comfort of a hometown where everybody is happy to meet people With this spirit internationally distributed CoP like MELIA will become vibrant and dynamic organisms in the development community that facilitate knowledge sharing

                                                  MELIA CoP COMMUNITY

                                                  MELIA CoP PRACTICE

                                                  Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                                  hellipand additionally the participation of the LPP Members

                                                  AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                                  MELIA CoP GOVERNANCE STRUCTURE

                                                  An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                                  MELIA CoP GOVERANCE STRUCTURE

                                                  At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                                  Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                                  In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                                  The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                  Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                  MELIA CoP GOVERANCE STRUCTURE

                                                  MELIA CoP GOVERANCE STRUCTURE

                                                  Going back to the MELIACoP DOMAIN

                                                  AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                  MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                  SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                  (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                  MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                  It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                  2 essential conditions are needed to this

                                                  (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                  The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                  bull Establishment of the information base

                                                  bull Adaptation of information and sharing within the network

                                                  bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                  bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                  Informationbase (1)

                                                  Information Adaptation amp Sharing (2)

                                                  Knowledge Generation (4)

                                                  Case studies

                                                  Research

                                                  Experience

                                                  International amp local knowledge

                                                  Documentation

                                                  Training materials

                                                  Tools

                                                  Trainers trained

                                                  Skills

                                                  Capacities

                                                  Advisory

                                                  Training education

                                                  Awareness raising

                                                  Access to Information (3)

                                                  Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                  The development ofCoPs is bottom-up Process as well as aTop-down one

                                                  Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                  Outputs Outcomes Main goals to be reached by MELIA CoP

                                                  Information Base (1)

                                                  WP0MELIA CoP has access to international and local knowledge

                                                  Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                  Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                  Resource libraries identified and accessible to membersWeb based information access

                                                  MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                  Range of skills and disciplines of membersKnowledge mapping of members

                                                  Information Adaptationamp Sharing (2)

                                                  WP0

                                                  Knowledge products are adapted to the regional and local context

                                                  Training materials and other materials in appropriate languages with local examples and relevance

                                                  MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                  Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                  Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                  Trainers have been trainedQuality of capacity building assessed

                                                  Access to Information (3)

                                                  WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                  Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                  MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                  Number of training activitiesRevised curriculaContribution of members

                                                  MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                  Requests for network assistanceNumbers of workshops papers consultancies

                                                  Knowledge Generation (4)

                                                  (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                  Number of research programmesIncorporation of research into capacity building

                                                  Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                  MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                  Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                  Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                  hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                  DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                  DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                  INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                  Defining a Work Package for each Domain

                                                  hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                  CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                  CoP Leader (CoP Coordinator)

                                                  LPP CoP Members

                                                  CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                  Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                  At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                  Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                  WORKFLOW PROCESSES BASED ON EACH ROLE

                                                  PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                  hellipso how is structured each Work Package (WP)

                                                  ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                  ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                  There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                  hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                  Letrsquos introduce the concept of Work Group

                                                  In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                  Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                  1 Work Package = 1 Work Group

                                                  But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                  Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                  Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                  Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                  A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                  TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                  Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                  Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                  MELIA CoP ELEMENTS ICT PURPOSES

                                                  MoSCoW Classification (Van Vliet 1995)

                                                  MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                  Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                  Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                  Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                  Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                  MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                  MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                  At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                  Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                  ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                  M E L I A

                                                  COORDINATION ACTION

                                                  FP6 ndash INCO 517612

                                                  Seville September 4-7 2006

                                                  Juan Miguel Gonzaacutelez-Aranda

                                                  MELIA Kick-off Meeting

                                                  ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                  MELIA Web Personal Area

                                                  MELIA Web GroupWare Work Package Area

                                                  • Slide 1
                                                  • Slide 2
                                                  • Slide 3
                                                  • Slide 4
                                                  • Slide 5
                                                  • Slide 6
                                                  • Slide 7
                                                  • Slide 8
                                                  • Slide 9
                                                  • Slide 10
                                                  • Slide 11
                                                  • Slide 12
                                                  • Slide 13
                                                  • Slide 14
                                                  • Slide 15
                                                  • Slide 16
                                                  • Slide 17
                                                  • Slide 18
                                                  • Slide 19
                                                  • Slide 20
                                                  • Slide 21
                                                  • Slide 22
                                                  • Slide 23
                                                  • Slide 24
                                                  • Slide 25
                                                  • Slide 26
                                                  • Slide 27
                                                  • Slide 28
                                                  • Slide 29
                                                  • Slide 30
                                                  • Slide 31
                                                  • Slide 32
                                                  • Slide 33
                                                  • Slide 34
                                                  • Slide 35
                                                  • Slide 36
                                                  • Slide 37
                                                  • Slide 38
                                                  • Slide 39
                                                  • Slide 40
                                                  • Slide 41
                                                  • Slide 42
                                                  • Slide 43
                                                  • Slide 44
                                                  • Slide 45
                                                  • Slide 46
                                                  • Slide 47
                                                  • Slide 48
                                                  • Slide 49
                                                  • Slide 50
                                                  • Slide 51
                                                  • Slide 52
                                                  • Slide 53
                                                  • Slide 54
                                                  • Slide 55

                                                    MELIA CoP PRACTICE

                                                    Initially the PRACTICE is based on the Activities (ldquoTasksrdquo to be done) Deliverables and Events described in detail by the Project Technical Annex all of them executed through a Time Table of 48 months carried out by the MELIA CoP CORE WORKGROUP

                                                    hellipand additionally the participation of the LPP Members

                                                    AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                                    MELIA CoP GOVERNANCE STRUCTURE

                                                    An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                                    MELIA CoP GOVERANCE STRUCTURE

                                                    At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                                    Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                                    In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                                    The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                    Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                    MELIA CoP GOVERANCE STRUCTURE

                                                    MELIA CoP GOVERANCE STRUCTURE

                                                    Going back to the MELIACoP DOMAIN

                                                    AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                    MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                    SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                    (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                    MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                    It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                    2 essential conditions are needed to this

                                                    (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                    The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                    bull Establishment of the information base

                                                    bull Adaptation of information and sharing within the network

                                                    bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                    bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                    Informationbase (1)

                                                    Information Adaptation amp Sharing (2)

                                                    Knowledge Generation (4)

                                                    Case studies

                                                    Research

                                                    Experience

                                                    International amp local knowledge

                                                    Documentation

                                                    Training materials

                                                    Tools

                                                    Trainers trained

                                                    Skills

                                                    Capacities

                                                    Advisory

                                                    Training education

                                                    Awareness raising

                                                    Access to Information (3)

                                                    Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                    The development ofCoPs is bottom-up Process as well as aTop-down one

                                                    Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                    Outputs Outcomes Main goals to be reached by MELIA CoP

                                                    Information Base (1)

                                                    WP0MELIA CoP has access to international and local knowledge

                                                    Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                    Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                    Resource libraries identified and accessible to membersWeb based information access

                                                    MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                    Range of skills and disciplines of membersKnowledge mapping of members

                                                    Information Adaptationamp Sharing (2)

                                                    WP0

                                                    Knowledge products are adapted to the regional and local context

                                                    Training materials and other materials in appropriate languages with local examples and relevance

                                                    MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                    Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                    Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                    Trainers have been trainedQuality of capacity building assessed

                                                    Access to Information (3)

                                                    WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                    Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                    MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                    Number of training activitiesRevised curriculaContribution of members

                                                    MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                    Requests for network assistanceNumbers of workshops papers consultancies

                                                    Knowledge Generation (4)

                                                    (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                    Number of research programmesIncorporation of research into capacity building

                                                    Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                    MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                    Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                    Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                    hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                    DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                    DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                    INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                    Defining a Work Package for each Domain

                                                    hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                    CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                    CoP Leader (CoP Coordinator)

                                                    LPP CoP Members

                                                    CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                    Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                    At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                    Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                    WORKFLOW PROCESSES BASED ON EACH ROLE

                                                    PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                    hellipso how is structured each Work Package (WP)

                                                    ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                    ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                    There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                    hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                    Letrsquos introduce the concept of Work Group

                                                    In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                    Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                    1 Work Package = 1 Work Group

                                                    But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                    Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                    Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                    Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                    A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                    TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                    Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                    Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                    MELIA CoP ELEMENTS ICT PURPOSES

                                                    MoSCoW Classification (Van Vliet 1995)

                                                    MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                    Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                    M E L I A

                                                    COORDINATION ACTION

                                                    FP6 ndash INCO 517612

                                                    Seville September 4-7 2006

                                                    Juan Miguel Gonzaacutelez-Aranda

                                                    MELIA Kick-off Meeting

                                                    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                    MELIA Web Personal Area

                                                    MELIA Web GroupWare Work Package Area

                                                    • Slide 1
                                                    • Slide 2
                                                    • Slide 3
                                                    • Slide 4
                                                    • Slide 5
                                                    • Slide 6
                                                    • Slide 7
                                                    • Slide 8
                                                    • Slide 9
                                                    • Slide 10
                                                    • Slide 11
                                                    • Slide 12
                                                    • Slide 13
                                                    • Slide 14
                                                    • Slide 15
                                                    • Slide 16
                                                    • Slide 17
                                                    • Slide 18
                                                    • Slide 19
                                                    • Slide 20
                                                    • Slide 21
                                                    • Slide 22
                                                    • Slide 23
                                                    • Slide 24
                                                    • Slide 25
                                                    • Slide 26
                                                    • Slide 27
                                                    • Slide 28
                                                    • Slide 29
                                                    • Slide 30
                                                    • Slide 31
                                                    • Slide 32
                                                    • Slide 33
                                                    • Slide 34
                                                    • Slide 35
                                                    • Slide 36
                                                    • Slide 37
                                                    • Slide 38
                                                    • Slide 39
                                                    • Slide 40
                                                    • Slide 41
                                                    • Slide 42
                                                    • Slide 43
                                                    • Slide 44
                                                    • Slide 45
                                                    • Slide 46
                                                    • Slide 47
                                                    • Slide 48
                                                    • Slide 49
                                                    • Slide 50
                                                    • Slide 51
                                                    • Slide 52
                                                    • Slide 53
                                                    • Slide 54
                                                    • Slide 55

                                                      hellipand additionally the participation of the LPP Members

                                                      AN EFFICIENT GOVERNANCE COORDINATION AND MANAGEMENT PLATFORM IS NEEDED TO DEAL WITH THIS CoP PRACTICE ELEMENTS

                                                      MELIA CoP GOVERNANCE STRUCTURE

                                                      An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                                      MELIA CoP GOVERANCE STRUCTURE

                                                      At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                                      Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                                      In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                                      The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                      Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                      MELIA CoP GOVERANCE STRUCTURE

                                                      MELIA CoP GOVERANCE STRUCTURE

                                                      Going back to the MELIACoP DOMAIN

                                                      AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                      MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                      SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                      (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                      MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                      It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                      2 essential conditions are needed to this

                                                      (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                      The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                      bull Establishment of the information base

                                                      bull Adaptation of information and sharing within the network

                                                      bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                      bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                      Informationbase (1)

                                                      Information Adaptation amp Sharing (2)

                                                      Knowledge Generation (4)

                                                      Case studies

                                                      Research

                                                      Experience

                                                      International amp local knowledge

                                                      Documentation

                                                      Training materials

                                                      Tools

                                                      Trainers trained

                                                      Skills

                                                      Capacities

                                                      Advisory

                                                      Training education

                                                      Awareness raising

                                                      Access to Information (3)

                                                      Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                      The development ofCoPs is bottom-up Process as well as aTop-down one

                                                      Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                      Outputs Outcomes Main goals to be reached by MELIA CoP

                                                      Information Base (1)

                                                      WP0MELIA CoP has access to international and local knowledge

                                                      Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                      Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                      Resource libraries identified and accessible to membersWeb based information access

                                                      MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                      Range of skills and disciplines of membersKnowledge mapping of members

                                                      Information Adaptationamp Sharing (2)

                                                      WP0

                                                      Knowledge products are adapted to the regional and local context

                                                      Training materials and other materials in appropriate languages with local examples and relevance

                                                      MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                      Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                      Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                      Trainers have been trainedQuality of capacity building assessed

                                                      Access to Information (3)

                                                      WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                      Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                      MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                      Number of training activitiesRevised curriculaContribution of members

                                                      MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                      Requests for network assistanceNumbers of workshops papers consultancies

                                                      Knowledge Generation (4)

                                                      (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                      Number of research programmesIncorporation of research into capacity building

                                                      Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                      MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                      Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                      Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                      hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                      DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                      DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                      INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                      Defining a Work Package for each Domain

                                                      hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                      CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                      CoP Leader (CoP Coordinator)

                                                      LPP CoP Members

                                                      CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                      Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                      At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                      Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                      WORKFLOW PROCESSES BASED ON EACH ROLE

                                                      PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                      hellipso how is structured each Work Package (WP)

                                                      ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                      ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                      There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                      hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                      Letrsquos introduce the concept of Work Group

                                                      In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                      Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                      1 Work Package = 1 Work Group

                                                      But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                      Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                      Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                      Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                      A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                      TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                      Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                      Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                      MELIA CoP ELEMENTS ICT PURPOSES

                                                      MoSCoW Classification (Van Vliet 1995)

                                                      MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                      Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                      M E L I A

                                                      COORDINATION ACTION

                                                      FP6 ndash INCO 517612

                                                      Seville September 4-7 2006

                                                      Juan Miguel Gonzaacutelez-Aranda

                                                      MELIA Kick-off Meeting

                                                      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                      MELIA Web Personal Area

                                                      MELIA Web GroupWare Work Package Area

                                                      • Slide 1
                                                      • Slide 2
                                                      • Slide 3
                                                      • Slide 4
                                                      • Slide 5
                                                      • Slide 6
                                                      • Slide 7
                                                      • Slide 8
                                                      • Slide 9
                                                      • Slide 10
                                                      • Slide 11
                                                      • Slide 12
                                                      • Slide 13
                                                      • Slide 14
                                                      • Slide 15
                                                      • Slide 16
                                                      • Slide 17
                                                      • Slide 18
                                                      • Slide 19
                                                      • Slide 20
                                                      • Slide 21
                                                      • Slide 22
                                                      • Slide 23
                                                      • Slide 24
                                                      • Slide 25
                                                      • Slide 26
                                                      • Slide 27
                                                      • Slide 28
                                                      • Slide 29
                                                      • Slide 30
                                                      • Slide 31
                                                      • Slide 32
                                                      • Slide 33
                                                      • Slide 34
                                                      • Slide 35
                                                      • Slide 36
                                                      • Slide 37
                                                      • Slide 38
                                                      • Slide 39
                                                      • Slide 40
                                                      • Slide 41
                                                      • Slide 42
                                                      • Slide 43
                                                      • Slide 44
                                                      • Slide 45
                                                      • Slide 46
                                                      • Slide 47
                                                      • Slide 48
                                                      • Slide 49
                                                      • Slide 50
                                                      • Slide 51
                                                      • Slide 52
                                                      • Slide 53
                                                      • Slide 54
                                                      • Slide 55

                                                        An important question for internationally and geographically distributed CoP like MELIA is the degree of centralisation or decentralisation Who should have responsibility and how much Should there be a secretariat Should there be regional sub networks There is no blueprint for the ideal network structure and the governance structures Studies vary quite a lot Nevertheless there are some core elements that can be found in every network

                                                        MELIA CoP GOVERANCE STRUCTURE

                                                        At the top of many CoPs are some well reputed chairpersons who has a representative and strategic role A steering committee and management board occupy a more active role being responsible for strategic questions and operational planning Some CoPs are tempted to enlarge such committees too much aiming for a good representation and looking for strong connections with the most important stakeholders

                                                        Yet the result of big committees is often that only half of the members actually participate in the meetings This devalues the committee and frustrates those who participate It is therefore advisable to keep the steering committee small

                                                        In order to stay in touch with a major circle of stakeholders there is still the possibility to create a VIRTUAL committee of patrons or a supporting committee with no executive function The members of a respected advisory committee could support the network on demand

                                                        The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                        Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                        MELIA CoP GOVERANCE STRUCTURE

                                                        MELIA CoP GOVERANCE STRUCTURE

                                                        Going back to the MELIACoP DOMAIN

                                                        AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                        MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                        SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                        (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                        MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                        It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                        2 essential conditions are needed to this

                                                        (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                        The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                        bull Establishment of the information base

                                                        bull Adaptation of information and sharing within the network

                                                        bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                        bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                        Informationbase (1)

                                                        Information Adaptation amp Sharing (2)

                                                        Knowledge Generation (4)

                                                        Case studies

                                                        Research

                                                        Experience

                                                        International amp local knowledge

                                                        Documentation

                                                        Training materials

                                                        Tools

                                                        Trainers trained

                                                        Skills

                                                        Capacities

                                                        Advisory

                                                        Training education

                                                        Awareness raising

                                                        Access to Information (3)

                                                        Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                        The development ofCoPs is bottom-up Process as well as aTop-down one

                                                        Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                        Outputs Outcomes Main goals to be reached by MELIA CoP

                                                        Information Base (1)

                                                        WP0MELIA CoP has access to international and local knowledge

                                                        Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                        Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                        Resource libraries identified and accessible to membersWeb based information access

                                                        MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                        Range of skills and disciplines of membersKnowledge mapping of members

                                                        Information Adaptationamp Sharing (2)

                                                        WP0

                                                        Knowledge products are adapted to the regional and local context

                                                        Training materials and other materials in appropriate languages with local examples and relevance

                                                        MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                        Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                        Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                        Trainers have been trainedQuality of capacity building assessed

                                                        Access to Information (3)

                                                        WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                        Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                        MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                        Number of training activitiesRevised curriculaContribution of members

                                                        MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                        Requests for network assistanceNumbers of workshops papers consultancies

                                                        Knowledge Generation (4)

                                                        (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                        Number of research programmesIncorporation of research into capacity building

                                                        Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                        MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                        Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                        Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                        hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                        DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                        DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                        INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                        Defining a Work Package for each Domain

                                                        hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                        CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                        CoP Leader (CoP Coordinator)

                                                        LPP CoP Members

                                                        CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                        Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                        At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                        Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                        WORKFLOW PROCESSES BASED ON EACH ROLE

                                                        PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                        hellipso how is structured each Work Package (WP)

                                                        ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                        ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                        There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                        hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                        Letrsquos introduce the concept of Work Group

                                                        In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                        Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                        1 Work Package = 1 Work Group

                                                        But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                        Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                        Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                        Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                        A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                        TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                        Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                        Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                        MELIA CoP ELEMENTS ICT PURPOSES

                                                        MoSCoW Classification (Van Vliet 1995)

                                                        MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                        Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                        M E L I A

                                                        COORDINATION ACTION

                                                        FP6 ndash INCO 517612

                                                        Seville September 4-7 2006

                                                        Juan Miguel Gonzaacutelez-Aranda

                                                        MELIA Kick-off Meeting

                                                        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                        MELIA Web Personal Area

                                                        MELIA Web GroupWare Work Package Area

                                                        • Slide 1
                                                        • Slide 2
                                                        • Slide 3
                                                        • Slide 4
                                                        • Slide 5
                                                        • Slide 6
                                                        • Slide 7
                                                        • Slide 8
                                                        • Slide 9
                                                        • Slide 10
                                                        • Slide 11
                                                        • Slide 12
                                                        • Slide 13
                                                        • Slide 14
                                                        • Slide 15
                                                        • Slide 16
                                                        • Slide 17
                                                        • Slide 18
                                                        • Slide 19
                                                        • Slide 20
                                                        • Slide 21
                                                        • Slide 22
                                                        • Slide 23
                                                        • Slide 24
                                                        • Slide 25
                                                        • Slide 26
                                                        • Slide 27
                                                        • Slide 28
                                                        • Slide 29
                                                        • Slide 30
                                                        • Slide 31
                                                        • Slide 32
                                                        • Slide 33
                                                        • Slide 34
                                                        • Slide 35
                                                        • Slide 36
                                                        • Slide 37
                                                        • Slide 38
                                                        • Slide 39
                                                        • Slide 40
                                                        • Slide 41
                                                        • Slide 42
                                                        • Slide 43
                                                        • Slide 44
                                                        • Slide 45
                                                        • Slide 46
                                                        • Slide 47
                                                        • Slide 48
                                                        • Slide 49
                                                        • Slide 50
                                                        • Slide 51
                                                        • Slide 52
                                                        • Slide 53
                                                        • Slide 54
                                                        • Slide 55

                                                          The secretariat has a central role in distributed CoPs Because of the complexity of international scenario an official but small secretariat is recommendable A node is needed for CoP coordination where the PRACTICES OF THE MELIA CoP COME TOGETHER

                                                          Without this node a CoP Member (mainly those ones who belong to the CORE GROUP) will take over this essential role unofficially It is a major challenge to ensure that the secretariat does not become too strong crowding out the engagement of other Core Group Members of the CoP The secretariat should always strive to motivate these members to be active and to support them in their work If the secretariat remains small this has the added advantage that associated costs can be kept within certain limits

                                                          MELIA CoP GOVERANCE STRUCTURE

                                                          MELIA CoP GOVERANCE STRUCTURE

                                                          Going back to the MELIACoP DOMAIN

                                                          AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                          MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                          SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                          (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                          MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                          It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                          2 essential conditions are needed to this

                                                          (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                          The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                          bull Establishment of the information base

                                                          bull Adaptation of information and sharing within the network

                                                          bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                          bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                          Informationbase (1)

                                                          Information Adaptation amp Sharing (2)

                                                          Knowledge Generation (4)

                                                          Case studies

                                                          Research

                                                          Experience

                                                          International amp local knowledge

                                                          Documentation

                                                          Training materials

                                                          Tools

                                                          Trainers trained

                                                          Skills

                                                          Capacities

                                                          Advisory

                                                          Training education

                                                          Awareness raising

                                                          Access to Information (3)

                                                          Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                          The development ofCoPs is bottom-up Process as well as aTop-down one

                                                          Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                          Outputs Outcomes Main goals to be reached by MELIA CoP

                                                          Information Base (1)

                                                          WP0MELIA CoP has access to international and local knowledge

                                                          Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                          Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                          Resource libraries identified and accessible to membersWeb based information access

                                                          MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                          Range of skills and disciplines of membersKnowledge mapping of members

                                                          Information Adaptationamp Sharing (2)

                                                          WP0

                                                          Knowledge products are adapted to the regional and local context

                                                          Training materials and other materials in appropriate languages with local examples and relevance

                                                          MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                          Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                          Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                          Trainers have been trainedQuality of capacity building assessed

                                                          Access to Information (3)

                                                          WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                          Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                          MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                          Number of training activitiesRevised curriculaContribution of members

                                                          MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                          Requests for network assistanceNumbers of workshops papers consultancies

                                                          Knowledge Generation (4)

                                                          (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                          Number of research programmesIncorporation of research into capacity building

                                                          Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                          MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                          Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                          Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                          hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                          DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                          DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                          INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                          Defining a Work Package for each Domain

                                                          hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                          CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                          CoP Leader (CoP Coordinator)

                                                          LPP CoP Members

                                                          CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                          Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                          At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                          Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                          WORKFLOW PROCESSES BASED ON EACH ROLE

                                                          PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                          hellipso how is structured each Work Package (WP)

                                                          ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                          ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                          There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                          hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                          Letrsquos introduce the concept of Work Group

                                                          In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                          Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                          1 Work Package = 1 Work Group

                                                          But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                          Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                          Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                          Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                          A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                          TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                          Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                          Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                          MELIA CoP ELEMENTS ICT PURPOSES

                                                          MoSCoW Classification (Van Vliet 1995)

                                                          MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                          Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                          Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                          Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                          Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                          M E L I A

                                                          COORDINATION ACTION

                                                          FP6 ndash INCO 517612

                                                          Seville September 4-7 2006

                                                          Juan Miguel Gonzaacutelez-Aranda

                                                          MELIA Kick-off Meeting

                                                          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                          MELIA Web Personal Area

                                                          MELIA Web GroupWare Work Package Area

                                                          • Slide 1
                                                          • Slide 2
                                                          • Slide 3
                                                          • Slide 4
                                                          • Slide 5
                                                          • Slide 6
                                                          • Slide 7
                                                          • Slide 8
                                                          • Slide 9
                                                          • Slide 10
                                                          • Slide 11
                                                          • Slide 12
                                                          • Slide 13
                                                          • Slide 14
                                                          • Slide 15
                                                          • Slide 16
                                                          • Slide 17
                                                          • Slide 18
                                                          • Slide 19
                                                          • Slide 20
                                                          • Slide 21
                                                          • Slide 22
                                                          • Slide 23
                                                          • Slide 24
                                                          • Slide 25
                                                          • Slide 26
                                                          • Slide 27
                                                          • Slide 28
                                                          • Slide 29
                                                          • Slide 30
                                                          • Slide 31
                                                          • Slide 32
                                                          • Slide 33
                                                          • Slide 34
                                                          • Slide 35
                                                          • Slide 36
                                                          • Slide 37
                                                          • Slide 38
                                                          • Slide 39
                                                          • Slide 40
                                                          • Slide 41
                                                          • Slide 42
                                                          • Slide 43
                                                          • Slide 44
                                                          • Slide 45
                                                          • Slide 46
                                                          • Slide 47
                                                          • Slide 48
                                                          • Slide 49
                                                          • Slide 50
                                                          • Slide 51
                                                          • Slide 52
                                                          • Slide 53
                                                          • Slide 54
                                                          • Slide 55

                                                            MELIA CoP GOVERANCE STRUCTURE

                                                            Going back to the MELIACoP DOMAIN

                                                            AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                            MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                            SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                            (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                            MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                            It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                            2 essential conditions are needed to this

                                                            (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                            The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                            bull Establishment of the information base

                                                            bull Adaptation of information and sharing within the network

                                                            bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                            bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                            Informationbase (1)

                                                            Information Adaptation amp Sharing (2)

                                                            Knowledge Generation (4)

                                                            Case studies

                                                            Research

                                                            Experience

                                                            International amp local knowledge

                                                            Documentation

                                                            Training materials

                                                            Tools

                                                            Trainers trained

                                                            Skills

                                                            Capacities

                                                            Advisory

                                                            Training education

                                                            Awareness raising

                                                            Access to Information (3)

                                                            Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                            The development ofCoPs is bottom-up Process as well as aTop-down one

                                                            Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                            Outputs Outcomes Main goals to be reached by MELIA CoP

                                                            Information Base (1)

                                                            WP0MELIA CoP has access to international and local knowledge

                                                            Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                            Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                            Resource libraries identified and accessible to membersWeb based information access

                                                            MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                            Range of skills and disciplines of membersKnowledge mapping of members

                                                            Information Adaptationamp Sharing (2)

                                                            WP0

                                                            Knowledge products are adapted to the regional and local context

                                                            Training materials and other materials in appropriate languages with local examples and relevance

                                                            MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                            Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                            Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                            Trainers have been trainedQuality of capacity building assessed

                                                            Access to Information (3)

                                                            WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                            Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                            MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                            Number of training activitiesRevised curriculaContribution of members

                                                            MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                            Requests for network assistanceNumbers of workshops papers consultancies

                                                            Knowledge Generation (4)

                                                            (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                            Number of research programmesIncorporation of research into capacity building

                                                            Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                            MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                            Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                            Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                            hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                            DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                            DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                            INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                            Defining a Work Package for each Domain

                                                            hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                            CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                            CoP Leader (CoP Coordinator)

                                                            LPP CoP Members

                                                            CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                            Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                            At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                            Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                            WORKFLOW PROCESSES BASED ON EACH ROLE

                                                            PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                            hellipso how is structured each Work Package (WP)

                                                            ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                            ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                            There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                            hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                            Letrsquos introduce the concept of Work Group

                                                            In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                            Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                            1 Work Package = 1 Work Group

                                                            But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                            Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                            Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                            Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                            A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                            TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                            Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                            Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                            MELIA CoP ELEMENTS ICT PURPOSES

                                                            MoSCoW Classification (Van Vliet 1995)

                                                            MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                            Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                            Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                            Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                            Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                            MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                            MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                            At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                            Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                            M E L I A

                                                            COORDINATION ACTION

                                                            FP6 ndash INCO 517612

                                                            Seville September 4-7 2006

                                                            Juan Miguel Gonzaacutelez-Aranda

                                                            MELIA Kick-off Meeting

                                                            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                            MELIA Web Personal Area

                                                            MELIA Web GroupWare Work Package Area

                                                            • Slide 1
                                                            • Slide 2
                                                            • Slide 3
                                                            • Slide 4
                                                            • Slide 5
                                                            • Slide 6
                                                            • Slide 7
                                                            • Slide 8
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                                                            • Slide 50
                                                            • Slide 51
                                                            • Slide 52
                                                            • Slide 53
                                                            • Slide 54
                                                            • Slide 55

                                                              AN EFFICIENT INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION METHODOLOGICAL PLATFORM IS NEEDED

                                                              MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                              SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                              (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                              MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                              It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                              2 essential conditions are needed to this

                                                              (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                              The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                              bull Establishment of the information base

                                                              bull Adaptation of information and sharing within the network

                                                              bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                              bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                              Informationbase (1)

                                                              Information Adaptation amp Sharing (2)

                                                              Knowledge Generation (4)

                                                              Case studies

                                                              Research

                                                              Experience

                                                              International amp local knowledge

                                                              Documentation

                                                              Training materials

                                                              Tools

                                                              Trainers trained

                                                              Skills

                                                              Capacities

                                                              Advisory

                                                              Training education

                                                              Awareness raising

                                                              Access to Information (3)

                                                              Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                              The development ofCoPs is bottom-up Process as well as aTop-down one

                                                              Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                              Outputs Outcomes Main goals to be reached by MELIA CoP

                                                              Information Base (1)

                                                              WP0MELIA CoP has access to international and local knowledge

                                                              Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                              Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                              Resource libraries identified and accessible to membersWeb based information access

                                                              MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                              Range of skills and disciplines of membersKnowledge mapping of members

                                                              Information Adaptationamp Sharing (2)

                                                              WP0

                                                              Knowledge products are adapted to the regional and local context

                                                              Training materials and other materials in appropriate languages with local examples and relevance

                                                              MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                              Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                              Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                              Trainers have been trainedQuality of capacity building assessed

                                                              Access to Information (3)

                                                              WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                              Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                              MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                              Number of training activitiesRevised curriculaContribution of members

                                                              MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                              Requests for network assistanceNumbers of workshops papers consultancies

                                                              Knowledge Generation (4)

                                                              (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                              Number of research programmesIncorporation of research into capacity building

                                                              Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                              MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                              Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                              Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                              hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                              DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                              DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                              INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                              Defining a Work Package for each Domain

                                                              hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                              CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                              CoP Leader (CoP Coordinator)

                                                              LPP CoP Members

                                                              CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                              Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                              At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                              Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                              WORKFLOW PROCESSES BASED ON EACH ROLE

                                                              PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                              hellipso how is structured each Work Package (WP)

                                                              ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                              ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                              There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                              hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                              Letrsquos introduce the concept of Work Group

                                                              In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                              Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                              1 Work Package = 1 Work Group

                                                              But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                              Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                              Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                              Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                              A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                              TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                              Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                              Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                              MELIA CoP ELEMENTS ICT PURPOSES

                                                              MoSCoW Classification (Van Vliet 1995)

                                                              MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                              Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                              Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                              Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                              Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                              MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                              MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                              At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                              Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                              ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                              M E L I A

                                                              COORDINATION ACTION

                                                              FP6 ndash INCO 517612

                                                              Seville September 4-7 2006

                                                              Juan Miguel Gonzaacutelez-Aranda

                                                              MELIA Kick-off Meeting

                                                              ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                              MELIA Web Personal Area

                                                              MELIA Web GroupWare Work Package Area

                                                              • Slide 1
                                                              • Slide 2
                                                              • Slide 3
                                                              • Slide 4
                                                              • Slide 5
                                                              • Slide 6
                                                              • Slide 7
                                                              • Slide 8
                                                              • Slide 9
                                                              • Slide 10
                                                              • Slide 11
                                                              • Slide 12
                                                              • Slide 13
                                                              • Slide 14
                                                              • Slide 15
                                                              • Slide 16
                                                              • Slide 17
                                                              • Slide 18
                                                              • Slide 19
                                                              • Slide 20
                                                              • Slide 21
                                                              • Slide 22
                                                              • Slide 23
                                                              • Slide 24
                                                              • Slide 25
                                                              • Slide 26
                                                              • Slide 27
                                                              • Slide 28
                                                              • Slide 29
                                                              • Slide 30
                                                              • Slide 31
                                                              • Slide 32
                                                              • Slide 33
                                                              • Slide 34
                                                              • Slide 35
                                                              • Slide 36
                                                              • Slide 37
                                                              • Slide 38
                                                              • Slide 39
                                                              • Slide 40
                                                              • Slide 41
                                                              • Slide 42
                                                              • Slide 43
                                                              • Slide 44
                                                              • Slide 45
                                                              • Slide 46
                                                              • Slide 47
                                                              • Slide 48
                                                              • Slide 49
                                                              • Slide 50
                                                              • Slide 51
                                                              • Slide 52
                                                              • Slide 53
                                                              • Slide 54
                                                              • Slide 55

                                                                MELIA CoP INFORMATION AND KNOWLEDGE MANAGEMENT

                                                                SHARING AND DISSEMINATION METHODOLOGICAL APPROACH

                                                                (1) The combination of DOMAIN COMMUNITY and PRACTICE is what enable CoPs to manage knowledge DOMAIN provides a common focus COMMUNITY builds relationships that enable collective learning and PRACTICE anchors the learning in what people do (Thatrsquos right)

                                                                MELIA Community or Practice is a strategic response to the demands for increased skills and capacities in the water sector leading towards the implementation of IWRM in the Mediterranean Area

                                                                It starts with a STRATEGY and will going on with a STRATEGY It connects STRATEGY with performance through KNOWLEDGE

                                                                2 essential conditions are needed to this

                                                                (2) The proper organizational context ----gtGOVERNANCE STRUCTURE discussed before -gt (Thatrsquos right)

                                                                The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                                bull Establishment of the information base

                                                                bull Adaptation of information and sharing within the network

                                                                bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                                bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                                Informationbase (1)

                                                                Information Adaptation amp Sharing (2)

                                                                Knowledge Generation (4)

                                                                Case studies

                                                                Research

                                                                Experience

                                                                International amp local knowledge

                                                                Documentation

                                                                Training materials

                                                                Tools

                                                                Trainers trained

                                                                Skills

                                                                Capacities

                                                                Advisory

                                                                Training education

                                                                Awareness raising

                                                                Access to Information (3)

                                                                Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                                The development ofCoPs is bottom-up Process as well as aTop-down one

                                                                Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                                Outputs Outcomes Main goals to be reached by MELIA CoP

                                                                Information Base (1)

                                                                WP0MELIA CoP has access to international and local knowledge

                                                                Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                                Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                                Resource libraries identified and accessible to membersWeb based information access

                                                                MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                                Range of skills and disciplines of membersKnowledge mapping of members

                                                                Information Adaptationamp Sharing (2)

                                                                WP0

                                                                Knowledge products are adapted to the regional and local context

                                                                Training materials and other materials in appropriate languages with local examples and relevance

                                                                MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                                Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                                Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                                Trainers have been trainedQuality of capacity building assessed

                                                                Access to Information (3)

                                                                WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                                Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                                MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                                Number of training activitiesRevised curriculaContribution of members

                                                                MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                                Requests for network assistanceNumbers of workshops papers consultancies

                                                                Knowledge Generation (4)

                                                                (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                                Number of research programmesIncorporation of research into capacity building

                                                                Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                                MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                                Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                                Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                                hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                                DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                                DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                                INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                                Defining a Work Package for each Domain

                                                                hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                CoP Leader (CoP Coordinator)

                                                                LPP CoP Members

                                                                CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                hellipso how is structured each Work Package (WP)

                                                                ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                Letrsquos introduce the concept of Work Group

                                                                In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                1 Work Package = 1 Work Group

                                                                But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                MELIA CoP ELEMENTS ICT PURPOSES

                                                                MoSCoW Classification (Van Vliet 1995)

                                                                MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                M E L I A

                                                                COORDINATION ACTION

                                                                FP6 ndash INCO 517612

                                                                Seville September 4-7 2006

                                                                Juan Miguel Gonzaacutelez-Aranda

                                                                MELIA Kick-off Meeting

                                                                ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                MELIA Web Personal Area

                                                                MELIA Web GroupWare Work Package Area

                                                                • Slide 1
                                                                • Slide 2
                                                                • Slide 3
                                                                • Slide 4
                                                                • Slide 5
                                                                • Slide 6
                                                                • Slide 7
                                                                • Slide 8
                                                                • Slide 9
                                                                • Slide 10
                                                                • Slide 11
                                                                • Slide 12
                                                                • Slide 13
                                                                • Slide 14
                                                                • Slide 15
                                                                • Slide 16
                                                                • Slide 17
                                                                • Slide 18
                                                                • Slide 19
                                                                • Slide 20
                                                                • Slide 21
                                                                • Slide 22
                                                                • Slide 23
                                                                • Slide 24
                                                                • Slide 25
                                                                • Slide 26
                                                                • Slide 27
                                                                • Slide 28
                                                                • Slide 29
                                                                • Slide 30
                                                                • Slide 31
                                                                • Slide 32
                                                                • Slide 33
                                                                • Slide 34
                                                                • Slide 35
                                                                • Slide 36
                                                                • Slide 37
                                                                • Slide 38
                                                                • Slide 39
                                                                • Slide 40
                                                                • Slide 41
                                                                • Slide 42
                                                                • Slide 43
                                                                • Slide 44
                                                                • Slide 45
                                                                • Slide 46
                                                                • Slide 47
                                                                • Slide 48
                                                                • Slide 49
                                                                • Slide 50
                                                                • Slide 51
                                                                • Slide 52
                                                                • Slide 53
                                                                • Slide 54
                                                                • Slide 55

                                                                  The information management cycle foreseen in MELIA will assist specific knowledge functions and link them with institutions or individuals outside the network The cycle of information management and knowledge creation will be organised in a way that the following cycle of functions is ensured

                                                                  bull Establishment of the information base

                                                                  bull Adaptation of information and sharing within the network

                                                                  bull Transfer of the information to target groups (water users managers IWRM implementers citizenshellip)

                                                                  bull Generation ndash or better ndash consolidation of common knowledge (local and global levels)

                                                                  Informationbase (1)

                                                                  Information Adaptation amp Sharing (2)

                                                                  Knowledge Generation (4)

                                                                  Case studies

                                                                  Research

                                                                  Experience

                                                                  International amp local knowledge

                                                                  Documentation

                                                                  Training materials

                                                                  Tools

                                                                  Trainers trained

                                                                  Skills

                                                                  Capacities

                                                                  Advisory

                                                                  Training education

                                                                  Awareness raising

                                                                  Access to Information (3)

                                                                  Note that this model Is meant to convey the logic of a CoP Based Knowledge Strategy NOT a chronologicalSequences of steps

                                                                  The development ofCoPs is bottom-up Process as well as aTop-down one

                                                                  Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                                  Outputs Outcomes Main goals to be reached by MELIA CoP

                                                                  Information Base (1)

                                                                  WP0MELIA CoP has access to international and local knowledge

                                                                  Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                                  Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                                  Resource libraries identified and accessible to membersWeb based information access

                                                                  MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                                  Range of skills and disciplines of membersKnowledge mapping of members

                                                                  Information Adaptationamp Sharing (2)

                                                                  WP0

                                                                  Knowledge products are adapted to the regional and local context

                                                                  Training materials and other materials in appropriate languages with local examples and relevance

                                                                  MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                                  Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                                  Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                                  Trainers have been trainedQuality of capacity building assessed

                                                                  Access to Information (3)

                                                                  WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                                  Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                                  MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                                  Number of training activitiesRevised curriculaContribution of members

                                                                  MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                                  Requests for network assistanceNumbers of workshops papers consultancies

                                                                  Knowledge Generation (4)

                                                                  (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                                  Number of research programmesIncorporation of research into capacity building

                                                                  Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                                  MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                                  Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                                  Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                                  hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                                  DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                                  DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                                  INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                                  Defining a Work Package for each Domain

                                                                  hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                  CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                  CoP Leader (CoP Coordinator)

                                                                  LPP CoP Members

                                                                  CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                  Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                  At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                  Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                  WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                  PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                  hellipso how is structured each Work Package (WP)

                                                                  ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                  ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                  There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                  hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                  Letrsquos introduce the concept of Work Group

                                                                  In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                  Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                  1 Work Package = 1 Work Group

                                                                  But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                  Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                  Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                  Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                  A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                  TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                  Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                  Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                  MELIA CoP ELEMENTS ICT PURPOSES

                                                                  MoSCoW Classification (Van Vliet 1995)

                                                                  MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                  Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                  Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                  Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                  Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                  MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                  MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                  At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                  Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                  ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                  M E L I A

                                                                  COORDINATION ACTION

                                                                  FP6 ndash INCO 517612

                                                                  Seville September 4-7 2006

                                                                  Juan Miguel Gonzaacutelez-Aranda

                                                                  MELIA Kick-off Meeting

                                                                  ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                  MELIA Web Personal Area

                                                                  MELIA Web GroupWare Work Package Area

                                                                  • Slide 1
                                                                  • Slide 2
                                                                  • Slide 3
                                                                  • Slide 4
                                                                  • Slide 5
                                                                  • Slide 6
                                                                  • Slide 7
                                                                  • Slide 8
                                                                  • Slide 9
                                                                  • Slide 10
                                                                  • Slide 11
                                                                  • Slide 12
                                                                  • Slide 13
                                                                  • Slide 14
                                                                  • Slide 15
                                                                  • Slide 16
                                                                  • Slide 17
                                                                  • Slide 18
                                                                  • Slide 19
                                                                  • Slide 20
                                                                  • Slide 21
                                                                  • Slide 22
                                                                  • Slide 23
                                                                  • Slide 24
                                                                  • Slide 25
                                                                  • Slide 26
                                                                  • Slide 27
                                                                  • Slide 28
                                                                  • Slide 29
                                                                  • Slide 30
                                                                  • Slide 31
                                                                  • Slide 32
                                                                  • Slide 33
                                                                  • Slide 34
                                                                  • Slide 35
                                                                  • Slide 36
                                                                  • Slide 37
                                                                  • Slide 38
                                                                  • Slide 39
                                                                  • Slide 40
                                                                  • Slide 41
                                                                  • Slide 42
                                                                  • Slide 43
                                                                  • Slide 44
                                                                  • Slide 45
                                                                  • Slide 46
                                                                  • Slide 47
                                                                  • Slide 48
                                                                  • Slide 49
                                                                  • Slide 50
                                                                  • Slide 51
                                                                  • Slide 52
                                                                  • Slide 53
                                                                  • Slide 54
                                                                  • Slide 55

                                                                    Based on this STRATEGYhellipWhich are the expected main MELIA CoP Outputs and Outcomes

                                                                    Outputs Outcomes Main goals to be reached by MELIA CoP

                                                                    Information Base (1)

                                                                    WP0MELIA CoP has access to international and local knowledge

                                                                    Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                                    Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                                    Resource libraries identified and accessible to membersWeb based information access

                                                                    MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                                    Range of skills and disciplines of membersKnowledge mapping of members

                                                                    Information Adaptationamp Sharing (2)

                                                                    WP0

                                                                    Knowledge products are adapted to the regional and local context

                                                                    Training materials and other materials in appropriate languages with local examples and relevance

                                                                    MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                                    Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                                    Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                                    Trainers have been trainedQuality of capacity building assessed

                                                                    Access to Information (3)

                                                                    WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                                    Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                                    MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                                    Number of training activitiesRevised curriculaContribution of members

                                                                    MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                                    Requests for network assistanceNumbers of workshops papers consultancies

                                                                    Knowledge Generation (4)

                                                                    (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                                    Number of research programmesIncorporation of research into capacity building

                                                                    Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                                    MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                                    Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                                    Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                                    hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                                    DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                                    DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                                    INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                                    Defining a Work Package for each Domain

                                                                    hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                    CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                    CoP Leader (CoP Coordinator)

                                                                    LPP CoP Members

                                                                    CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                    Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                    At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                    Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                    WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                    PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                    hellipso how is structured each Work Package (WP)

                                                                    ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                    ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                    There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                    hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                    Letrsquos introduce the concept of Work Group

                                                                    In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                    Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                    1 Work Package = 1 Work Group

                                                                    But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                    Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                    Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                    Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                    A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                    TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                    Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                    Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                    MELIA CoP ELEMENTS ICT PURPOSES

                                                                    MoSCoW Classification (Van Vliet 1995)

                                                                    MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                    Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                    M E L I A

                                                                    COORDINATION ACTION

                                                                    FP6 ndash INCO 517612

                                                                    Seville September 4-7 2006

                                                                    Juan Miguel Gonzaacutelez-Aranda

                                                                    MELIA Kick-off Meeting

                                                                    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                    MELIA Web Personal Area

                                                                    MELIA Web GroupWare Work Package Area

                                                                    • Slide 1
                                                                    • Slide 2
                                                                    • Slide 3
                                                                    • Slide 4
                                                                    • Slide 5
                                                                    • Slide 6
                                                                    • Slide 7
                                                                    • Slide 8
                                                                    • Slide 9
                                                                    • Slide 10
                                                                    • Slide 11
                                                                    • Slide 12
                                                                    • Slide 13
                                                                    • Slide 14
                                                                    • Slide 15
                                                                    • Slide 16
                                                                    • Slide 17
                                                                    • Slide 18
                                                                    • Slide 19
                                                                    • Slide 20
                                                                    • Slide 21
                                                                    • Slide 22
                                                                    • Slide 23
                                                                    • Slide 24
                                                                    • Slide 25
                                                                    • Slide 26
                                                                    • Slide 27
                                                                    • Slide 28
                                                                    • Slide 29
                                                                    • Slide 30
                                                                    • Slide 31
                                                                    • Slide 32
                                                                    • Slide 33
                                                                    • Slide 34
                                                                    • Slide 35
                                                                    • Slide 36
                                                                    • Slide 37
                                                                    • Slide 38
                                                                    • Slide 39
                                                                    • Slide 40
                                                                    • Slide 41
                                                                    • Slide 42
                                                                    • Slide 43
                                                                    • Slide 44
                                                                    • Slide 45
                                                                    • Slide 46
                                                                    • Slide 47
                                                                    • Slide 48
                                                                    • Slide 49
                                                                    • Slide 50
                                                                    • Slide 51
                                                                    • Slide 52
                                                                    • Slide 53
                                                                    • Slide 54
                                                                    • Slide 55

                                                                      Outputs Outcomes Main goals to be reached by MELIA CoP

                                                                      Information Base (1)

                                                                      WP0MELIA CoP has access to international and local knowledge

                                                                      Participation in local and international meetingsMembership distribution and functions at local and international levelsCommunication systems

                                                                      Documentation of current thinking and practices on sustainable management of water resources is available within the MELIA CoP

                                                                      Resource libraries identified and accessible to membersWeb based information access

                                                                      MELIA CoP has a broad range of knowledge on elements of integrated water resources management in the skills and capacities of its members

                                                                      Range of skills and disciplines of membersKnowledge mapping of members

                                                                      Information Adaptationamp Sharing (2)

                                                                      WP0

                                                                      Knowledge products are adapted to the regional and local context

                                                                      Training materials and other materials in appropriate languages with local examples and relevance

                                                                      MELIA CoP members and all citizens are fully informed and contribute to communication on MELIA CoP activities work opportunities and exchange of information and experience

                                                                      Effective communication system in place between membersMembers participating in activities sharing experience and information

                                                                      Network members are competent in aspects of IWRM and able to deliver quality capacity building services

                                                                      Trainers have been trainedQuality of capacity building assessed

                                                                      Access to Information (3)

                                                                      WP0Information about the network and about integrated water resources management is made available and disseminated to water sector professionals and accessible to all the citizens

                                                                      Information materials type and availability for dissemination towards water professionals and accessible to all the citizens

                                                                      MELIA CoP and its members carry out training and include water resources management in education curricula (Special mention to PhD Students)

                                                                      Number of training activitiesRevised curriculaContribution of members

                                                                      MELIA CoP is seen as a focal point for accessing advice from members on integrated water resources management

                                                                      Requests for network assistanceNumbers of workshops papers consultancies

                                                                      Knowledge Generation (4)

                                                                      (WP8 and WP9)Research is being conducted contributing to understanding on how to achieve sustainable management and development of water resources

                                                                      Number of research programmesIncorporation of research into capacity building

                                                                      Case studies have been prepared and disseminated Number of case studiesDissemination of results

                                                                      MELIA CoP is attracting experienced members and members are gaining new experience by participating in the network

                                                                      Number of new membersRange of skills and knowledgeNumber and type of network activities generating experience

                                                                      Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                                      hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                                      DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                                      DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                                      INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                                      Defining a Work Package for each Domain

                                                                      hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                      CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                      CoP Leader (CoP Coordinator)

                                                                      LPP CoP Members

                                                                      CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                      Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                      At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                      Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                      WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                      PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                      hellipso how is structured each Work Package (WP)

                                                                      ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                      ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                      There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                      hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                      Letrsquos introduce the concept of Work Group

                                                                      In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                      Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                      1 Work Package = 1 Work Group

                                                                      But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                      Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                      Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                      Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                      A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                      TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                      Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                      Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                      MELIA CoP ELEMENTS ICT PURPOSES

                                                                      MoSCoW Classification (Van Vliet 1995)

                                                                      MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                      Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                      M E L I A

                                                                      COORDINATION ACTION

                                                                      FP6 ndash INCO 517612

                                                                      Seville September 4-7 2006

                                                                      Juan Miguel Gonzaacutelez-Aranda

                                                                      MELIA Kick-off Meeting

                                                                      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                      MELIA Web Personal Area

                                                                      MELIA Web GroupWare Work Package Area

                                                                      • Slide 1
                                                                      • Slide 2
                                                                      • Slide 3
                                                                      • Slide 4
                                                                      • Slide 5
                                                                      • Slide 6
                                                                      • Slide 7
                                                                      • Slide 8
                                                                      • Slide 9
                                                                      • Slide 10
                                                                      • Slide 11
                                                                      • Slide 12
                                                                      • Slide 13
                                                                      • Slide 14
                                                                      • Slide 15
                                                                      • Slide 16
                                                                      • Slide 17
                                                                      • Slide 18
                                                                      • Slide 19
                                                                      • Slide 20
                                                                      • Slide 21
                                                                      • Slide 22
                                                                      • Slide 23
                                                                      • Slide 24
                                                                      • Slide 25
                                                                      • Slide 26
                                                                      • Slide 27
                                                                      • Slide 28
                                                                      • Slide 29
                                                                      • Slide 30
                                                                      • Slide 31
                                                                      • Slide 32
                                                                      • Slide 33
                                                                      • Slide 34
                                                                      • Slide 35
                                                                      • Slide 36
                                                                      • Slide 37
                                                                      • Slide 38
                                                                      • Slide 39
                                                                      • Slide 40
                                                                      • Slide 41
                                                                      • Slide 42
                                                                      • Slide 43
                                                                      • Slide 44
                                                                      • Slide 45
                                                                      • Slide 46
                                                                      • Slide 47
                                                                      • Slide 48
                                                                      • Slide 49
                                                                      • Slide 50
                                                                      • Slide 51
                                                                      • Slide 52
                                                                      • Slide 53
                                                                      • Slide 54
                                                                      • Slide 55

                                                                        Although this Information and Knowledge Management Dissemination and Sharing STRATEGY will be coordinated and managed by the WP0 (Coordination And Management) WP8 (Building Knowledge) and WP9 (Knowledge Sharing)hellip

                                                                        hellipthis STRATEGY must be also translated to the rest of DOMAINShellipBUT HOW

                                                                        DESIGNING IMPLEMENTING AND SUPPORTING AN INFORMATION AND KNOWLEDGE MANAGEMENT SHARING AND DISSEMINATION PRACTICAL METHODOLOGY TO ALL THE WORKPACKAGES

                                                                        DEPENDING ON THE SPECIFIC ROLE OF EACH CoP COMMUNITY MEMBER INSIDE OF THEM

                                                                        INDEPENDENTLY OF THE CONSIDERED THEMATIC AREA IN EACH WORKPACKAGE

                                                                        Defining a Work Package for each Domain

                                                                        hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                        CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                        CoP Leader (CoP Coordinator)

                                                                        LPP CoP Members

                                                                        CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                        Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                        At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                        Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                        WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                        PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                        hellipso how is structured each Work Package (WP)

                                                                        ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                        ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                        There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                        hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                        Letrsquos introduce the concept of Work Group

                                                                        In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                        Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                        1 Work Package = 1 Work Group

                                                                        But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                        Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                        Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                        Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                        A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                        TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                        Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                        Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                        MELIA CoP ELEMENTS ICT PURPOSES

                                                                        MoSCoW Classification (Van Vliet 1995)

                                                                        MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                        Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                        M E L I A

                                                                        COORDINATION ACTION

                                                                        FP6 ndash INCO 517612

                                                                        Seville September 4-7 2006

                                                                        Juan Miguel Gonzaacutelez-Aranda

                                                                        MELIA Kick-off Meeting

                                                                        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                        MELIA Web Personal Area

                                                                        MELIA Web GroupWare Work Package Area

                                                                        • Slide 1
                                                                        • Slide 2
                                                                        • Slide 3
                                                                        • Slide 4
                                                                        • Slide 5
                                                                        • Slide 6
                                                                        • Slide 7
                                                                        • Slide 8
                                                                        • Slide 9
                                                                        • Slide 10
                                                                        • Slide 11
                                                                        • Slide 12
                                                                        • Slide 13
                                                                        • Slide 14
                                                                        • Slide 15
                                                                        • Slide 16
                                                                        • Slide 17
                                                                        • Slide 18
                                                                        • Slide 19
                                                                        • Slide 20
                                                                        • Slide 21
                                                                        • Slide 22
                                                                        • Slide 23
                                                                        • Slide 24
                                                                        • Slide 25
                                                                        • Slide 26
                                                                        • Slide 27
                                                                        • Slide 28
                                                                        • Slide 29
                                                                        • Slide 30
                                                                        • Slide 31
                                                                        • Slide 32
                                                                        • Slide 33
                                                                        • Slide 34
                                                                        • Slide 35
                                                                        • Slide 36
                                                                        • Slide 37
                                                                        • Slide 38
                                                                        • Slide 39
                                                                        • Slide 40
                                                                        • Slide 41
                                                                        • Slide 42
                                                                        • Slide 43
                                                                        • Slide 44
                                                                        • Slide 45
                                                                        • Slide 46
                                                                        • Slide 47
                                                                        • Slide 48
                                                                        • Slide 49
                                                                        • Slide 50
                                                                        • Slide 51
                                                                        • Slide 52
                                                                        • Slide 53
                                                                        • Slide 54
                                                                        • Slide 55

                                                                          hellipat this point letrsquos analyze in detail the previously defined MELIA CoP roles inside from the point of view of the COMMUNITY

                                                                          CoP CORE GROUP (ldquoProject Consortiumrdquo)

                                                                          CoP Leader (CoP Coordinator)

                                                                          LPP CoP Members

                                                                          CoP Deputy-Leader (Assistant to the CoP Coordinator)

                                                                          Rest of ldquosimilarrdquo projects invited experts decision- makers who donrsquot belong to the Core Group Rest Of Citizens in generalhellip

                                                                          At any time some of these Members could be invited by the Members of the CORE GROUP to participate actively inside each WP always under the (under the supervision and approval of the respective WP Leader and Deputy Leader)

                                                                          Into each Work Package (WP) Leader Deputy Leader and WP Members

                                                                          WORKFLOW PROCESSES BASED ON EACH ROLE

                                                                          PECULIARITIES(letrsquos not get ahead of ourselves not yethellip)

                                                                          hellipso how is structured each Work Package (WP)

                                                                          ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                          ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                          There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                          hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                          Letrsquos introduce the concept of Work Group

                                                                          In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                          Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                          1 Work Package = 1 Work Group

                                                                          But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                          Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                          Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                          Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                          A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                          TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                          Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                          Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                          MELIA CoP ELEMENTS ICT PURPOSES

                                                                          MoSCoW Classification (Van Vliet 1995)

                                                                          MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                          Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                          Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                          Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                          Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                          M E L I A

                                                                          COORDINATION ACTION

                                                                          FP6 ndash INCO 517612

                                                                          Seville September 4-7 2006

                                                                          Juan Miguel Gonzaacutelez-Aranda

                                                                          MELIA Kick-off Meeting

                                                                          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                          MELIA Web Personal Area

                                                                          MELIA Web GroupWare Work Package Area

                                                                          • Slide 1
                                                                          • Slide 2
                                                                          • Slide 3
                                                                          • Slide 4
                                                                          • Slide 5
                                                                          • Slide 6
                                                                          • Slide 7
                                                                          • Slide 8
                                                                          • Slide 9
                                                                          • Slide 10
                                                                          • Slide 11
                                                                          • Slide 12
                                                                          • Slide 13
                                                                          • Slide 14
                                                                          • Slide 15
                                                                          • Slide 16
                                                                          • Slide 17
                                                                          • Slide 18
                                                                          • Slide 19
                                                                          • Slide 20
                                                                          • Slide 21
                                                                          • Slide 22
                                                                          • Slide 23
                                                                          • Slide 24
                                                                          • Slide 25
                                                                          • Slide 26
                                                                          • Slide 27
                                                                          • Slide 28
                                                                          • Slide 29
                                                                          • Slide 30
                                                                          • Slide 31
                                                                          • Slide 32
                                                                          • Slide 33
                                                                          • Slide 34
                                                                          • Slide 35
                                                                          • Slide 36
                                                                          • Slide 37
                                                                          • Slide 38
                                                                          • Slide 39
                                                                          • Slide 40
                                                                          • Slide 41
                                                                          • Slide 42
                                                                          • Slide 43
                                                                          • Slide 44
                                                                          • Slide 45
                                                                          • Slide 46
                                                                          • Slide 47
                                                                          • Slide 48
                                                                          • Slide 49
                                                                          • Slide 50
                                                                          • Slide 51
                                                                          • Slide 52
                                                                          • Slide 53
                                                                          • Slide 54
                                                                          • Slide 55

                                                                            hellipso how is structured each Work Package (WP)

                                                                            ldquoThe WP Leader is responsible for the organization of the different tasks within the WP the assignment of resources the respect of the WP time-schedule and the delivery of their results to the Coordinator in due time Each Work Package affects the work performed in the others and shares a certain number of common participants Therefore a good matching and coordination of activities is absolutely necessaryrdquo

                                                                            ldquoEach Work Package will be led by a Work Package Leader assisted by a Deputy Work Package Leader (Pn Pacuten) balancing the leadership between partners from the EU and the Med countries The WPs are subdivided in a number of tasks (see previous slides) related to concrete activities and deliverables such as organization of Workshops and other type of events background documents elaboration assessment documents on technical proposals identification of best practices dissemination material Each task will be organised by the Task Leader and executed with the help of the group of partners attributed to the WPrdquo

                                                                            There are 1 WP Leader 1 Deputy Leader and the rest of WP Members

                                                                            hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                            Letrsquos introduce the concept of Work Group

                                                                            In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                            Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                            1 Work Package = 1 Work Group

                                                                            But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                            Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                            Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                            Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                            A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                            TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                            Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                            Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                            MELIA CoP ELEMENTS ICT PURPOSES

                                                                            MoSCoW Classification (Van Vliet 1995)

                                                                            MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                            Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                            Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                            Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                            Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                            MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                            MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                            At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                            Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                            M E L I A

                                                                            COORDINATION ACTION

                                                                            FP6 ndash INCO 517612

                                                                            Seville September 4-7 2006

                                                                            Juan Miguel Gonzaacutelez-Aranda

                                                                            MELIA Kick-off Meeting

                                                                            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                            MELIA Web Personal Area

                                                                            MELIA Web GroupWare Work Package Area

                                                                            • Slide 1
                                                                            • Slide 2
                                                                            • Slide 3
                                                                            • Slide 4
                                                                            • Slide 5
                                                                            • Slide 6
                                                                            • Slide 7
                                                                            • Slide 8
                                                                            • Slide 9
                                                                            • Slide 10
                                                                            • Slide 11
                                                                            • Slide 12
                                                                            • Slide 13
                                                                            • Slide 14
                                                                            • Slide 15
                                                                            • Slide 16
                                                                            • Slide 17
                                                                            • Slide 18
                                                                            • Slide 19
                                                                            • Slide 20
                                                                            • Slide 21
                                                                            • Slide 22
                                                                            • Slide 23
                                                                            • Slide 24
                                                                            • Slide 25
                                                                            • Slide 26
                                                                            • Slide 27
                                                                            • Slide 28
                                                                            • Slide 29
                                                                            • Slide 30
                                                                            • Slide 31
                                                                            • Slide 32
                                                                            • Slide 33
                                                                            • Slide 34
                                                                            • Slide 35
                                                                            • Slide 36
                                                                            • Slide 37
                                                                            • Slide 38
                                                                            • Slide 39
                                                                            • Slide 40
                                                                            • Slide 41
                                                                            • Slide 42
                                                                            • Slide 43
                                                                            • Slide 44
                                                                            • Slide 45
                                                                            • Slide 46
                                                                            • Slide 47
                                                                            • Slide 48
                                                                            • Slide 49
                                                                            • Slide 50
                                                                            • Slide 51
                                                                            • Slide 52
                                                                            • Slide 53
                                                                            • Slide 54
                                                                            • Slide 55

                                                                              hellipwell this seems to be a little bit difficult to managehellip Letrsquos sum up

                                                                              Letrsquos introduce the concept of Work Group

                                                                              In order to simplify initially there will be only 1 Work Group per Work Package So 1 Work Group = 1 Work Package

                                                                              Additionally there will be only 1 Work Group for the Steering Committee 1 Work Group for the Management Board and 1 Work Group for the Secretariat

                                                                              1 Work Package = 1 Work Group

                                                                              But how to manage all this COMPLEXITY through the 48 months of duration corresponding to the tasks and deliverables execution taking into account that there are only 1 Kick-off Meeting 4 Workshops 1 Seminar and 1 Final International Conference face-to-face events

                                                                              Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                              Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                              Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                              A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                              TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                              Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                              Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                              MELIA CoP ELEMENTS ICT PURPOSES

                                                                              MoSCoW Classification (Van Vliet 1995)

                                                                              MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                              Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                              Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                              Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                              Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                              MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                              MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                              At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                              Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                              ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                              M E L I A

                                                                              COORDINATION ACTION

                                                                              FP6 ndash INCO 517612

                                                                              Seville September 4-7 2006

                                                                              Juan Miguel Gonzaacutelez-Aranda

                                                                              MELIA Kick-off Meeting

                                                                              ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                              MELIA Web Personal Area

                                                                              MELIA Web GroupWare Work Package Area

                                                                              • Slide 1
                                                                              • Slide 2
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                                                                                Virtual Work Groups have become a crucial part in the present economy Advances of ICT enable the transfer of information across continents time zones and organizational boundaries

                                                                                Despite these technological developments lsquohuman factorsrsquo should not be neglected in an increasing virtual environment

                                                                                Useful as they are ICTs cannot replace face-to-face contacts and more conventional means of communication While ICTs continue to offer a ever-widening range of options regular meetings workshops or conferences are still necessary

                                                                                A context-oriented platform will be first created to support spatially distributed Work Packages ( in our case = Work Groups) This is the main reason to design the user interface to be based on Web technology (INTERNET as one possible way of access) as a commonly well-understood and accepted user interface paradigm

                                                                                TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                                Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                                Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                                MELIA CoP ELEMENTS ICT PURPOSES

                                                                                MoSCoW Classification (Van Vliet 1995)

                                                                                MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                                Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                                Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                                Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                                Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                                MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                M E L I A

                                                                                COORDINATION ACTION

                                                                                FP6 ndash INCO 517612

                                                                                Seville September 4-7 2006

                                                                                Juan Miguel Gonzaacutelez-Aranda

                                                                                MELIA Kick-off Meeting

                                                                                ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                MELIA Web Personal Area

                                                                                MELIA Web GroupWare Work Package Area

                                                                                • Slide 1
                                                                                • Slide 2
                                                                                • Slide 3
                                                                                • Slide 4
                                                                                • Slide 5
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                                                                                • Slide 51
                                                                                • Slide 52
                                                                                • Slide 53
                                                                                • Slide 54
                                                                                • Slide 55

                                                                                  TRUST is important in conventional workgroups it has been emphasized to be particularly crucial in virtual workgroups Empirical research reveals that trust can be established in virtual workgroups but the supportive mechanisms differ from those patterns in workgroups that cooperate on a face-to- face basis Particularly the early phases of workgroups formation and collaboration are crucial for trust building in a virtual context like in the case of this KICK-OFF

                                                                                  Management needs to take these specialties of trust formation in virtual workgroups into account by establishing an appropriate environment As a lsquovirtual competencersquo of work group members is essential for the emergence of virtual trust workgroup members should be trained accordingly

                                                                                  Hereby the cultural social and communication competencies are enhanced and workgroup members are sensitized for the problems that can occur in a virtual workgroup context Additionally management needs to provide the adequate technical infrastructure that facilitates various modes of communication

                                                                                  MELIA CoP ELEMENTS ICT PURPOSES

                                                                                  MoSCoW Classification (Van Vliet 1995)

                                                                                  MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                                  Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                                  Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                                  Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                                  Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                                  MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                  MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                  At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                  Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                  ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                  M E L I A

                                                                                  COORDINATION ACTION

                                                                                  FP6 ndash INCO 517612

                                                                                  Seville September 4-7 2006

                                                                                  Juan Miguel Gonzaacutelez-Aranda

                                                                                  MELIA Kick-off Meeting

                                                                                  ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                  MELIA Web Personal Area

                                                                                  MELIA Web GroupWare Work Package Area

                                                                                  • Slide 1
                                                                                  • Slide 2
                                                                                  • Slide 3
                                                                                  • Slide 4
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                                                                                  • Slide 51
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                                                                                  • Slide 53
                                                                                  • Slide 54
                                                                                  • Slide 55

                                                                                    MELIA CoP ELEMENTS ICT PURPOSES

                                                                                    MoSCoW Classification (Van Vliet 1995)

                                                                                    MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                                    Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                                    Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                                    Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                                    Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                                    MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                    MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                    At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                    Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                    ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                    M E L I A

                                                                                    COORDINATION ACTION

                                                                                    FP6 ndash INCO 517612

                                                                                    Seville September 4-7 2006

                                                                                    Juan Miguel Gonzaacutelez-Aranda

                                                                                    MELIA Kick-off Meeting

                                                                                    ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                    MELIA Web Personal Area

                                                                                    MELIA Web GroupWare Work Package Area

                                                                                    • Slide 1
                                                                                    • Slide 2
                                                                                    • Slide 3
                                                                                    • Slide 4
                                                                                    • Slide 5
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                                                                                    • Slide 54
                                                                                    • Slide 55

                                                                                      MoSCoW Classification (Van Vliet 1995)

                                                                                      MELIA CoP ELEMENTS ICT REQUIREMENTS

                                                                                      Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                                      Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                                      Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                                      Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                                      MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                      MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                      At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                      Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                      ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                      M E L I A

                                                                                      COORDINATION ACTION

                                                                                      FP6 ndash INCO 517612

                                                                                      Seville September 4-7 2006

                                                                                      Juan Miguel Gonzaacutelez-Aranda

                                                                                      MELIA Kick-off Meeting

                                                                                      ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                      MELIA Web Personal Area

                                                                                      MELIA Web GroupWare Work Package Area

                                                                                      • Slide 1
                                                                                      • Slide 2
                                                                                      • Slide 3
                                                                                      • Slide 4
                                                                                      • Slide 5
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                                                                                      • Slide 55

                                                                                        Promotes policy acceptance in the case of networks this is promoting and raising awareness about the need for IWRM The core of the content is IWRM and as information (and then knowledge) circulates policy is impacted within the water sector and related target groups including decision makers and governments in the Mediterranean Area

                                                                                        Information management and knowledge generation enhances MELIA Community of Practice performance as it

                                                                                        Makes things visible for a network the most active way of gaining visibility is through operational information management and knowledge generation As much as it is important for networks to have a formal structure they acquire reality once their active operations begin and this as we have seen is through information management knowledge generation and delivery of capacity building

                                                                                        Facilitates platform processes the information management and knowledge generation cycle requires effective networking Without effective participation of MELIA Community of Practice members (MELIA partners independent experts anonymous contributors hellip) and recipient groups there will be no real information management Network development and information management are simultaneous processes contributing to each other

                                                                                        MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                        MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                        At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                        Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                        ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                        M E L I A

                                                                                        COORDINATION ACTION

                                                                                        FP6 ndash INCO 517612

                                                                                        Seville September 4-7 2006

                                                                                        Juan Miguel Gonzaacutelez-Aranda

                                                                                        MELIA Kick-off Meeting

                                                                                        ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                        MELIA Web Personal Area

                                                                                        MELIA Web GroupWare Work Package Area

                                                                                        • Slide 1
                                                                                        • Slide 2
                                                                                        • Slide 3
                                                                                        • Slide 4
                                                                                        • Slide 5
                                                                                        • Slide 6
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                                                                                        • Slide 51
                                                                                        • Slide 52
                                                                                        • Slide 53
                                                                                        • Slide 54
                                                                                        • Slide 55

                                                                                          MELIA Work Packages (WPs) aim at a symbiosis of physical and virtual work environments The availability of MELIA CoP members and their work environment becomes uncoupled from their physical locations

                                                                                          MELIA Work Packages Workspaces need to offer workgroups members intuitive and ubiquitous access to each other and to information and resources of their Work Packages secure and transparent to their physical workplaces and their own tools as well as ease of use and accessibility mechanisms

                                                                                          At this point a proper communication system based on the new Information and Communication Technologies (ICT) within the MELIA CoP is central for its efficiency and to facilitate information mapping sharing MELIA Community of Practice is about people and their interactions and thus communication is critical

                                                                                          Therefore MELIA CoP Platform will facilitate the collaboration of people into each Work Package (= Workgroup) providing a ubiquitous and secure access to selected Web services required for the teamwork within the respective context

                                                                                          ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                          M E L I A

                                                                                          COORDINATION ACTION

                                                                                          FP6 ndash INCO 517612

                                                                                          Seville September 4-7 2006

                                                                                          Juan Miguel Gonzaacutelez-Aranda

                                                                                          MELIA Kick-off Meeting

                                                                                          ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                          MELIA Web Personal Area

                                                                                          MELIA Web GroupWare Work Package Area

                                                                                          • Slide 1
                                                                                          • Slide 2
                                                                                          • Slide 3
                                                                                          • Slide 4
                                                                                          • Slide 5
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                                                                                            ldquoThe MELIA Community of Practice (CoP) ICT TOOLS Website and its Taxonomy Descriptionrdquo

                                                                                            M E L I A

                                                                                            COORDINATION ACTION

                                                                                            FP6 ndash INCO 517612

                                                                                            Seville September 4-7 2006

                                                                                            Juan Miguel Gonzaacutelez-Aranda

                                                                                            MELIA Kick-off Meeting

                                                                                            ldquoMediterranean Dialogue for Integrated Water Managementrdquo

                                                                                            MELIA Web Personal Area

                                                                                            MELIA Web GroupWare Work Package Area

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                                                                                              MELIA Web Personal Area

                                                                                              MELIA Web GroupWare Work Package Area

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