Libraries contributing to Single Outcome Agreements

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Delivered by Angela Leitch of Clackmannanshire Council at the Annual Conference of the Chartered Institute of Library and Information Professionals in Scotland (CILIPS), which took place 1-3 June 2009.

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SOA’S & LIBRARIES

Angela Leitch, Chief Executive, Clackmannanshire Council

SOA’S & LIBRARIES

SOA – the “What”Libraries – the “How”!

SOA’S & LIBRARIES

• Not some remote document• Not solely about national priorities• About local priorities and how they

contribute to the national ones• Every service makes a contribution • Libraries contribute to many (all )

priorities• Libraries a means of achieving the SOA

outcomes

SOA’S & LIBRARIES

• Financial investment• Net Expenditure

£115,462m£112,729m£110,256m

+ 2.4%+ 2.2%-

09/1008/0907/08

THREE KEY ISSUES

• Libraries well positioned• Even more challenging times ahead• Change, challenge and citizens

SOA’S & LIBRARIES

• We realise our full economic potential with more and better employment opportunities

• Our public services are high quality, continually improving, efficient and responsive

• We have tackled the significant inequalities in Scottish society

We realise our full economic potential with more and better employment opportunities

• Peoples network• Lifelong learning• Physical and virtual presence• Group/individual support• Partners

Peoples Network

NFORMATION AGE

PHYSICAL?

VIRTUAL?

Our public services are high quality, continually improving, efficient and responsive

• Proactive role in the lives of local communities

• Need to think creatively to capture clients for range of services

• consult and engage

COMMUNITY LIFE

PROACTIVE IN

CAPTURE

CAPTURE

CAPTURE,ENGAGE,CONSULT,FEEDBACK

Our public services are high quality, continually improving, efficient and responsive

• Self evaluation• Peer review• Partnerships• Technology• Marketing

We have tackled the significant inequalities in Scottish society

• Older people, home services• Youth• Migrant population• Low income households

SOA’S & LIBRARIES

• SOAs opportunity for libraries to demonstrate their crucial role

• in supporting the delivery of most of the national priorities

• Need to think creatively and review culture of service delivery to remain relevant

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